Observe.AI Jobs

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. Are you passionate about technology and eager to learn? Our team is searching for a motivated and detail-oriented IT Support Specialist. In this role, you will be responsible for providing all IT support during our US time which includes but not limited to access requests, IT hardware, software, technical assistance for end users. We are actively enhancing our IT processes and procedures and you can contribute and learn. This position is an onsite position based out of our Redwood City office. What you'll be doing Install, configure, and update computer systems and software applications. Assist with user account management, including password resets and access requests. Maintain IT inventory, including hardware and software tracking. Manage IT equipment, Audio Video for All hands and other larger meetings Diagnose and troubleshoot hardware, software, and network issues. Support IT team with system updates, maintenance, and new technology implementations. Provide basic training to employees on IT best practices and security protocols. Manage and troubleshoot issues related to Jamf for mac OS device management. Assist with Intune administration for Windows device management and security policies. Support Google Workspace administration, including user provisioning, email configurations, and security settings. Monitor and manage Slack workspace, including user access, integrations, and security settings. Handle hardware management, including setup, deployment, and maintenance of laptops, desktops, and peripherals. Assist with access management for various applications and systems, ensuring compliance with security policies. Support software deployment and updates across multiple platforms. Assist with VPN, SSO, and MFA configurations for secure remote access. Maintain and update IT documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Assist in creating end-user training materials and technical documentation to improve IT processes. What you bring to the role Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in IT support, help desk, or a related field. Understanding of Windows and mac OS operating systems. Familiarity with Microsoft Office 365, Google Workspace, and other common business applications. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.) Basic knowledge of Zoom meeting system and user management Basic understanding of Okta SSO. Basic knowledge of MDM. Strong problem-solving and communication skills. Ability to work collaboratively in a team environment. Eagerness to learn and adapt to new technologies. Preferred Skills and Qualifications Experience with IT ticketing systems (e.g., Jira). CompTIA A+, Google IT Support, and Microsoft 365 Fundamentals certifications. Automation and scripting experience (e.g., PowerShell, Bash, Python). Familiarity with cloud platforms such as Azure and Google Cloud Platform (GCP). Experience maintaining IT documentation and technical writing skills. What you can expect Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The base salary compensation range targeted for this full-time position is $80,000 - $95,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ***************

【Introduction of JD.com】 JD.COM (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a Fortune Global 500 company ranking 47, with full-year revenues of USD 153.2 billion in 2023. We are the largest online and offline retail group in China, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, our company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. We are committed to becoming The Most Trusted Company in the World. Currently, our overseas business across 23 countries and regions, including: US, UK, Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, The Middle East, Hong Kong, etc. 【About International Logistics】 JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, which provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provide comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally. 【JD Star Program Overview】 The JD Star program, an annual recruitment initiative by JD.com since 2015, is designed to attract the newly fresh graduates. It offers an array of top-tier learning resources and hands-on opportunities to enable you to develop comprehensive skill and make a successful career transition, enabling you to excel in each chosen field. With the JD Star Program, you can: Immerse in a variety of challenging projects Access numerous career growth training sessions Enjoy competitive salary package 【Job Responsibilities】 1.Operational Management: Assist in planning and executing daily operations. 2.Data Analysis and Reporting: Collect and analyze data to prepare insightful reports. 3.Supply Chain Coordination: Communicate with suppliers, warehouses, and logistics partners for smooth operations. 4.Problem Solving: Address and resolve operational issues promptly. 5.Project Support: Support various operational projects and track their progress. 【Job Requirements】 1.Educational Background: Bachelor's degree or higher in Supply Chain Management, Logistics Management, Industrial Engineering, Business Management, or a related field. 2.Skills and Knowledge: Proficient in data analysis and experienced with Excel and other office software. Basic knowledge and experience in project management are preferred. Fundamental understanding of the supply chain and logistics industry. 3.Personal Qualities: Responsibility: Strong sense of responsibility, with a commitment to handling every task with care. Communication Skills: Excellent verbal and written communication skills, capable of effective interaction with team members and partners. Teamwork: Strong team player with the ability to collaborate efficiently with different teams. Problem-Solving: Strong problem-solving skills, able to quickly find solutions when facing challenges. Stress Resilience: Ability to remain calm and efficient under pressure. 【Base Locations】 Los Angeles,Atlanta,New Jersey,Houston

About Turing: Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: We're looking for PhD-level Mathematicians to work with a frontier AI R&D team focused on crafting high-quality [problem, solution] data that targets known failure patterns in today's top language models. You will work directly with the founders, helping create mathematical tasks that reflect deep conceptual challenges-comparable to those found in FrontierMath or IMO-level problem-solving. Prior experience with competitive math (IMO coaching/problem-setting/winning) is a plus, but not required-we're open to grooming strong PhD talent into this space. What You'll Do: Design and solve challenging math problems that expose weaknesses in large language models. Create high-quality, step-by-step solutions with clear reasoning and multimodal support (equations, visuals, graphs, simulations). Collaborate with founders to align problem types with model evaluation goals, particularly in topics where models typically fail (e.g., abstraction, multi-step reasoning, symbolic manipulation). Help define new evaluation benchmarks inspired by high-school olympiad math, early undergrad curriculum, and theoretical mathematics. Mentor/coach or review work from other math contributors or junior collaborators. What We're Looking For: PhD in Mathematics or a closely related field. Strong problem-solving background-comfortable designing and solving non-standard problems. Excellent communication and writing skills, especially in explaining step-by-step mathematical reasoning. Familiarity with LaTeX and math visualization tools (Desmos, GeoGebra, Python/Matplotlib, etc.). Nice-to-Have experience with Olympiad level competitions (as a contestant, coach, or problem-setter) Exposure to AI/LLM research, especially on evaluation or reasoning tasks. Technical Setup: Desktop/Laptop with reliable internet connection and necessary software for mathematical computations, visual content creation, simulations, and online collaboration. Job Benefits: Collaborative work environment with other math enthusiasts. Flexible working hours and remote work environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Note: Shortlisted candidates may be required to complete an assessment as part of the selection process.

Pressed Juicery is hiring a Director of People Operations! This is an exciting opportunity to be at the forefront of our people strategy, enhancing employee engagement, growth and well-being within our purpose-driven community. About Pressed Juicery Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Our Mission Pressed Juicery's mission is to empower your wellness journey. Our Workplace Culture We embrace diversity, equity, inclusion, and belongingness! We speak up with radically candid communication. We wholeheartedly support personal and professional growth. We believe mistakes can be valuable and lead to continuous improvement. Lastly, we value excellence and strive to achieve greatness in all we do! Our Values Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. Passion - curious and humble, we inspire people to make healthy choices. Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits 401k match 13 paid holidays 3 weeks of vacation time 8 Pressed Days (additional time off!) Medical, dental, and vision insurance Flexible Spending Account Paid parental leave The Role The Director of People Operations will serve as a center of excellence for the organization, leading best practices around compensation, incentive programs, benefits, performance management, career pathing, and employee sentiment. This role is pivotal in developing and executing People Team strategies that align with the organization's goals and enhance employee engagement and satisfaction. Key Responsibilities Include Compensation Cycles Oversee the development and administration of the company's compensation programs including compensation philosophy, salary structures, merit and annual increases, and market adjustments. Conduct salary surveys and benchmarking to ensure competitive compensation practices. Manage the annual compensation review cycle, including salary adjustments and promotions. Ensure compliance with all relevant compensation regulations and internal policies. Conduct pay equity analyses upon request. Incentive Programs Design, implement, and manage employee bonus programs and incentive plans that drive performance and align with business objectives. Monitor and evaluate the effectiveness of bonus programs. Coordinate with finance and executive teams to ensure bonus programs are aligned with employee motivators, budgets and financial goals. Benefits Oversee the administration of employee benefits programs including health insurance, Workers' Compensation, FSA/HSA, supplemental insurance, 401k, monthly L&D workshops, work from home and mobile stipends, and other employee perks. Develop and maintain benefits Summary Plan Descriptions, policies, and procedures, ensuring compliance with relevant plan docs, laws and regulations. Analyze benefits offerings and make recommendations for improvements based on employee feedback and industry trends. Manage relationships with the benefit enrollment provider, Workers' Compensation administrator, providers, and brokers to ensure effective and cost-efficient benefits administration. Leaves of Absence (LOA) Manage the end-to-end LOA process, ensuring a seamless, compliant, and empathetic experience for team members navigating medical, family, and other statutory leaves. Serve as the primary liaison with our LOA vendor, managing the partnership to ensure timely case handling, accurate documentation, and high service standards. Partner closely with legal, payroll, and business leaders to ensure compliance with all federal, state, and local regulations, while also driving education and awareness across the organization around leave policies and procedures. Performance Management Design and implement performance management systems and processes that align with organizational goals. Develop performance appraisal methods and tools to ensure fair and consistent evaluation of employee performance. Provide guidance and support to managers and employees on performance-related issues, including setting objectives, delivering feedback, and managing performance improvement plans. Analyze performance data to identify trends and areas for improvement and make recommendations for enhancing performance management practices. Workplace Safety Manage workplace safety programs, ensuring a culture of safety across all stores, production sites, and support center environments. Partner cross-functionally with to enforce safety protocols, manage incident reporting and investigations, and ensure compliance with OSHA and other regulatory requirements. Analyze safety trends, identify risk areas, and drive proactive training and awareness initiatives to mitigate workplace injuries and foster a safe and healthy work environment. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree in HR or HR certification preferred). 10+ years of experience in HR, with at least 2 years as a director (or equivalent leadership role) and significant experience in performance management, compensation and benefits administration. Deep understanding and comprehensive knowledge of HR laws, regulations, and best practices. Excellent analytical and problem-solving skills, with the ability to use data to drive decisions. Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels. Experience in managing and developing a team of HR professionals. Proficiency in HRIS and other HR-related software. Dayforce is a plus! Exceptional leadership skills with the ability to influence cross-functional teams and drive cultural adoption of best practices. Demonstrated ability to lead and influence others. Proficiency in Microsoft Office (Word, Outlook, Teams, Excel). Must be able to attend all mandatory meetings. Must be legally authorized to work in the United States without restriction. If located in Los Angeles, the Director of People Operations will work a hybrid schedule (2-3 days per week) in our Culver City office. Pressed Juicery, Inc. participates in the E-Verify program. Please visit *************************** to learn more about the E-Verify program.

Experiential Events Activation Specialist At Komodo, we never do normal. Why? Because normal has been done, and we aren't in the business to simply recreate. Instead, we innovate. As a global creative agency specializing in influencer and social media marketing, we create immersive brand experiences that captivate audiences. Our work connects brands with customers through world-class content, award-winning campaigns, and the biggest creators around. With expert marketers, a global talent network, and offices across three continents, we don't just follow trends-we set them. Our team of expert marketers boasts years of industry experience, so combine that with a global network of talent and offices across three continents, and you've got the makings of a recipe for success. We work with household brands from all over the world including; L'Oreal, Amazon, Adidas, Puma, Red Bull, Patron, Mac Cosmetics and many many more.... Position Overview We're looking for a hardworking, highly creative, and detail-oriented Experiential Events Activation Specialist to join our team. This role is perfect for someone with agency experience (preferred) who thrives in a fast-paced, collaborative environment and has a proven track record of managing events end-to-end-from concept to execution, budgeting to logistics, and everything in between. Key Responsibilities • Creative Event Ideation - Work closely with clients and internal teams to conceptualize, develop, and execute high-impact experiential activations. • Project & Budget Management - Oversee end-to-end event planning, ensuring seamless execution while managing timelines, deliverables, and budgets effectively. • Vendor & Partner Relations - Source, negotiate, and manage relationships with vendors, venues, suppliers, and production teams to bring activations to life. • On-Site Leadership - Take charge during live activations, leading event teams, troubleshooting issues, and ensuring everything runs smoothly. • KPI & Performance Tracking - Analyze event success, measure impact, and optimize future activations based on insights and data. Social Media Integration: Partner with our social media team to promote events, engage live audiences, and generate post-event buzz with tailored content strategies. What We're Looking For • 5+ years of experience in experiential marketing, event activations, or live event production (agency experience preferred). • A problem-solver who thrives under pressure, adapts quickly, and remains solutions-focused. • Strong budgeting and financial management skills, ensuring events are executed efficiently and cost-effectively. • A team player with a collaborative mindset, able to work seamlessly across departments. • Willingness to travel and be on-site for activations as needed. Why Join Us? At Komodo, we create extraordinary brand experiences, and we need exceptional people to make it happen. If you're passionate about pushing creative boundaries, bringing ideas to life, and making an impact, we'd love to hear from you.

💼 ClearPath CPA Solutions | 🕒 Hourly | 🌐 Remote Hi there! 👋 ClearPath CPA Solutions is growing, and we're looking for a reliable, detail-oriented Finance & Invoicing Agent to join our remote team. If you're someone who enjoys working with numbers, staying organized, and helping things run smoothly behind the scenes - we'd love to hear from you. What you'll be doing: Creating and sending invoices to our clients Keeping track of payments and following up on any outstanding ones Making sure our billing records are accurate and up to date Answering client questions about invoices in a friendly, professional way Helping out with basic bookkeeping and expense tracking What we're looking for: 2+ years of experience in invoicing, billing, or bookkeeping Comfortable using QuickBooks, Xero, or similar tools Super organized and detail-oriented Great communication skills - written and verbal Able to manage your own time and work independently from home Pay & Hours: $40-$45/hour, depending on experience 10-20 hours per week, flexible schedule Paid every 2 weeks + room for growth and bonuses Why ClearPath? We're a modern, people-first accounting firm. We value clear communication, trust, and helping both our clients and our team thrive. This is a great fit if you want flexible remote work with a friendly, supportive team that's serious about doing great work - without the corporate stuffiness. Sound like a good fit? Send your resume and a short message to: *************************** We're excited to meet you!

Ready to help power the future of transportation? At Loop, we're building the next generation of EV charging infrastructure and we're looking for game-changers to join us. As a Manager, Technical Support, you'll be the go-to person ensuring our customers, drivers, and site hosts have an exceptional experience every time they interact with Loop. You'll take ownership of escalated support cases, working closely with engineering, operations, and service partners to troubleshoot, resolve, and turn challenges into wins. If you're someone who thrives on solving complex problems, building strong relationships, and delivering outcomes that matter - you'll fit right in. Note: Previous experience in the electric vehicle (EV) industry is required for this role. What You'll Own: Champion the Customer: Manage escalated support cases, delivering timely and effective resolutions that build trust. Build Loyalty: Create strong, trusted relationships with customers, drivers, and site hosts-turning them into lifelong Loop advocates. Collaborate to Win: Partner with engineering, operations, sales, service providers, and installers to resolve issues and ensure chargers stay up and running. Drive Improvements: Monitor KPIs, analyze trends, and propose optimizations to strengthen our support operations. Stay Ahead of Issues: Leverage charger and network data to identify and prevent issues before they arise. Mind the Budget: Manage service tickets efficiently, with a sharp focus on warranty coverage and cost control. Keep Everyone Aligned: Provide clear, consistent communication to customers, partners, and internal teams throughout the case lifecycle. Ensure Compliance: Uphold safety standards, regulatory requirements, and internal processes. What You'll Bring: EV Industry Experience is required. Prior experience supporting EV products or charging infrastructure is a must. Salesforce (or similar CRM) Expertise - Required Technical Curiosity: You're comfortable with hardware/software systems-or you learn fast. Customer Obsession: You thrive in high-stakes customer interactions and pride yourself on delivering solutions. Team Player Mentality: You collaborate easily across departments and with external partners. Analytical Mindset: You're data-driven and proactive about improving performance. Excellent Communicator: You simplify the complex and communicate clearly across all levels. Ownership Attitude: You take initiative and drive cases to resolution. Why You'll Love Being at Loop: Unlimited PTO - Recharge when you need it. 401(k) with Company Match - Invest in your future. Equity - Share in the success you help create. Top-Tier Health Benefits - Medical, dental, and vision. Professional Development - Growth opportunities at every stage. Impact-Driven Culture - Built on action, agility, and results. Join us and help electrify the future. Apply now to be part of something bigger at Loop!

Vice President, Supply Chain 📍 Onsite - San Mateo, CA | 🌍 Global Operations | ⚡ Energy + Hardware + AI Be a force in ending energy inequality. Join ZOLA Electric and help power the future for over 3 billion people around the world. About ZOLA Electric At ZOLA Electric, we are solving one of the world's greatest challenges: energy access. Over 3 billion people globally live without reliable power, impacting everything from healthcare to education to climate change. We're changing that. Born in the Serengeti and now operating across 10+ countries and 4 continents, ZOLA's technology platform combines hardware, a control layer, and an AI-enabled SaaS application (ZOLA Intelligence) to provide affordable, reliable, and renewable energy at scale. Today, we serve more than 3 million people and businesses, and we're just getting started. We are a growth-stage, mission-driven company and we're looking for a rising supply chain leader to help us scale. The Role: Vice President, Supply Chain ZOLA Electric Labs is seeking a Vice President, Supply Chain to build and lead our global supply chain operations. This role is based onsite in San Mateo, CA and reports directly to our CEO. This is a high-ownership role for someone who has hands-on experience managing supplier and contract manufacturing relationships in China, and who is ready to step into an executive leadership role with global scope. What You'll Do Build and lead global supply chain operations: procurement, sourcing, logistics, NPI, quality, and order fulfillment Own the strategy: develop a 3-year global supply chain roadmap aligned with company goals and product vision Lead end-to-end operations: S&OP, contract manufacturing (CM) oversight, inventory, and logistics Drive New Product Introduction (NPI) in partnership with Engineering and Product teams Develop and optimize systems: ERP implementation, SOPs, and tooling for global visibility and control Negotiate and manage supplier contracts and capital purchases in battery, inverter, PCBA, and high-tech hardware Lead a lean global team across time zones, setting KPIs and building a culture of operational excellence Mitigate risk across our global supplier and manufacturing footprint, with a focus on Asia and emerging markets Collaborate cross-functionally with Product, Finance, Engineering, and Go-to-Market teams Own supply chain budget planning and performance monitoring What We're Looking For 5-12+ years in supply chain or hardware operations; 2+ years in a leadership role Deep knowledge of batteries, inverters, PCBA, and hardware systems Proven success in global procurement and manufacturing, especially in Asia Strong NPI, quality, and supplier negotiation experience ERP systems expertise (implementation and optimization) Experience leading lean, high-performing, distributed teams Exposure to process automation and AI/data-driven ops Knowledge of Lean and Six Sigma a plus 🎓 MBA or MS in Engineering/Operations is a bonus ✈️ Able to travel internationally 🏢 Based in SF Bay Area and able to commute to San Mateo, CA Why Join ZOLA Impact: Solve one of the world's most urgent problems Innovation: Build AI-driven energy hardware and software systems Global Reach: Operate across 4 continents with a distributed, mission-driven team Executive Role: Direct visibility and influence alongside our CEO and leadership team Purpose + Scale: Combine startup energy with meaningful global impact ZOLA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As a Sales Associate you will be eligible for; 401K Tuition Reimbursement Program Flexible schedules Full Time positions are also eligible for medical benefits. The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task. Qualifications Include: Must be at least 18 years of age. A High School diploma or GED is preferred but not required. Ability to communicate effectively in English, both verbally and written. Ability to work alone in the store for extended periods of time. Must be able to provide proof of authorization to work in the United States if hired. Be able to work irregular shifts, including weekends, overnight shifts, and holidays. Ability to stand and/or walk for at least 8 hours. Be physically able to lift, push, pull a minimum of 20 lbs. Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside. Capable of working in small spaces at times.

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. The Opportunity We are looking for a motivated and versatile Commercial Counsel to join our growing legal team. The Commercial Counsel will play a critical role in supporting the company's commercial transactions and legal operations, focusing on negotiating vendor agreements, customer contracts, providing legal advice to cross-functional teams, and ongoing CLM implementation and enablement. As a key member of the legal team, you will work closely with internal stakeholders across Marketing, Sales, Security, Product, and Engineering teams to ensure that all legal aspects of our commercial agreements, partnerships, and business operations are aligned with company objectives and compliant with applicable laws. As the company continues to grow, there is the potential to expand this role into other practice areas such as product counseling and intellectual property (IP), providing an exciting opportunity for professional development and growth.This role will report directly to our Head of Legal. What you'll be doing Draft, review, and negotiate a wide variety of commercial contracts, including SaaS agreements, vendor contracts, non-disclosure agreements (NDAs), and data processing agreements (DPAs). Lead contract negotiations with vendors, customers, and other third parties, ensuring favorable terms for the company while balancing legal and business risks. Identify and manage potential legal risks in business contracts, data practices, and day-to-day operations. Provide proactive legal advice to minimize risk and protect the company's interests. Build and update processes and template documents and maintain our contract lifecycle management platform. Work with Sales Enablement to improve sales team training. Review and revise company policies. Educate and train internal teams on company policies, contractual obligations, and other relevant legal topics to foster a culture of compliance across the organization. Provide support across a variety of legal functions as needed, including IP, product, employment, and corporate governance, with opportunities for growth in these areas. Advise business on legal issues and help ensure compliance with regulations. What you bring to the role Juris Doctor (JD) from an accredited law school, licensed to practice law in the United States. 5-10 years of experience negotiating contracts, with a focus on B2B SaaS or technology agreements. Experience working in-house is a plus. Strong understanding of privacy and data security laws (e.g., GDPR, CCPA, HIPAA) and other regulations pertaining to businesses. Solid negotiation skills with the ability to balance legal risks and business needs. Ability to think critically and provide practical legal solutions to complex business issues. Excellent written and verbal communication skills is a must; you should be comfortable, confident, friendly, and capable of explaining legal concepts to non-legal stakeholders. Exceptional attention to detail and the ability to manage multiple priorities and deadlines effectively. Commitment to client service, with high emotional intelligence and the ability to perform well under pressure. Preferred Skills and Qualifications Prior experience with SaaS, technology, and/or high-growth company environments. Experience with managing or configuring legal technology tools (e.g., CLM systems, analytics software, e-signature solutions). What you can expect Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The base salary compensation range targeted for this full-time position is $148,000-$190,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ***************

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. The Opportunity Play a pivotal role in leading integration solutioning during pre-sales engagements and building integrations during post-sales activities. You will also automate manual processes, build impactful tools, and provide ongoing support to both customers and internal teams. What you'll be doing Pre-Sales Support: Work closely with the Sales and pre-sales engineers to design integration strategies for clients during the pre-sales process. Lead technical discussions with clients to define integration requirements and ensure the proposed solutions meet their needs from a data flow and system integration standpoint. Post-Sales Support: Lead the design and implementation of integrations between VoiceAI and client back-end applications (e.g., CRM, ERPs, telephony systems). Implement and maintain integration solutions using platforms such as n8n and similar Integration Platform-as-a-Service (iPaaS) providers. Integrate telephony systems and protocols such as SIP, PSTN, and others into VoiceAI solutions, ensuring smooth call routing and interaction between systems. Automate manual integration processes to improve efficiency, reduce error rates, and ensure faster implementation cycles. Create and maintain detailed documentation for integration processes, troubleshooting procedures, and best practices for client teams and internal stakeholders. Troubleshoot integration issues (Level 2 support) and provide ongoing support to both clients and internal teams during implementation and post-deployment. Provide Level 2 support for integration issues, working directly with clients to resolve any challenges they face in real-time. Tools & Automation: Build impactful tools that improve integration processes, reduce manual intervention, and streamline client interactions with VoiceAI. Automate repetitive integration tasks and improve processes to ensure quicker go-live times and more efficient solution deployment What you bring to the role Bachelors degree in Computer Science, Engineering, or a related technical field. 3+ years of experience in integration engineering, solution architecture, or a related field. Hands-on experience with Integration Platform-as-a-Service (iPaaS) providers, such as n8n, Zapier, or similar platforms and proficient in API integrations and data flow management. Strong experience in telephony integrations, including knowledge of protocols like SIP, PSTN, and other telephony technologies. Hands-on experience with various file formats such as JSON, CSV, XML, TXT, and HTML. Proficiency in scripting using languages like Python. Experience working with cloud platforms like AWS, Google Cloud, or Azure. Competence in database technologies like MongoDB and SQL. Proven expertise in using REST APIs and integrating with third-party solutions. Familiarity with Linux and mac OS command-line environments. What you can expect Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The base salary compensation range targeted for this full-time position is $79,000-$108,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ************** . #LI-Remote

Cade Partners is an AI-native healthcare private equity firm based in San Francisco. Founded by Katharina Juenger, who previously built and sold Germany's leading telemedicine platform, Cade is redefining how healthcare businesses scale - by combining deep healthcare expertise with advanced AI and automation. We focus on acquiring and transforming healthcare services businesses with a clear operational and technological edge. The Role We're seeking an entrepreneurial investment professional to join as a Vice President or Principal on a co-founder track. You will work shoulder-to-shoulder with the founder to source, structure, and execute control investments in healthcare, and help build a differentiated buyout firm from the ground up. What You'll Do Lead deal execution: financial modeling, due diligence, deal structuring, and lender/investor coordination Take ownership in setting up capital stacks: equity sizing, debt terms, and independent sponsor modeling Interface with founders and management teams; attend board meetings and drive value-creation plans Use AI, automation, and no-code tools to analyze targets, optimize workflows, and improve portfolio company performance Build repeatable investment playbooks and sourcing strategies alongside the founder Help shape the culture and trajectory of a next-generation healthcare buyout platform What We're Looking For 4+ years in a top-tier healthcare private equity firm in the U.S. Strong technical skills in LBO modeling, capital structuring, due diligence Exposure to boards or operating teams in post-close settings Genuine excitement about transforming healthcare delivery through AI and automation Fluent with AI tools (ChatGPT, Excel scripting, no-code dashboards, etc.) Highly analytical, hands-on, and willing to go deep on operational details Passionate about building a firm with long-term vision, people-centric culture, and excellence What We Offer Title: VP or Principal (depending on experience) Compensation: Total Cash: $200K-$300K (base + bonus) Carry Participation: Up to 10% of promote in deals led or materially executed Co-invest opportunities Benefits: Comprehensive health plan: Competitive medical, and vision packages, together with 401k matching. Flexible PTO Beautiful office in the heart of San Francisco (Jackson Square) Travel with the founder for industry and investor events Exposure to top-tier LPs and co-investors Mentorship from a founder with exit success and healthcare domain expertise Why Join Now You'll help shape Fund I, lead your own deals early, and work in a high-trust, high-performance culture. If you're tired of traditional firms and want to build something modern, tech-enabled, and truly impactful, we would love to chat.

Join the leading global event production company! Seize the chance to become part of Encore, the world's largest rigging services company, with over 1,000 locations spanning North America, the UK, Europe, the Middle East, and beyond. As a key player in our team, you'll help uphold Encore's position as the premier global provider of event rigging services. You'll be the expert on rigging within your venue, directly contributing to a department that generates over $200 million in revenue and drives our continued growth. This is your opportunity to shape the future of the industry with a leader at the forefront of innovation and excellence. Discover a place where you're empowered to learn and grow, building a career that's packed with development opportunities, mobility, rewards and a unique culture. That's our focus on you. At Encore, you'll join a team that delivers innovative event solutions that can vary from small meetings, virtual and hybrid events, full-service production, event experiences and global multi-media conference events with thousands of attendees. Here, you'll have everything you need - including our full support - to take your skills to the next level and define your future. Discover why we're a leading international provider of professional event technology services and help us turn ordinary meetings into extraordinary experiences. Rigger- Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore property guidelines and SOP's. Reports to Lead Rigger or Rigging Coordinator. Job Qualifications High school diploma or equivalent 500+ hours of onsite rigging experience Qualified-Basic Rigging certification Lift Certification Lift operation experience Ground rigging experience High rigging with harness experience Lead Rigger- Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, Encore/property guidelines and SOP's. Act as primary contact for venue's clients. Provide CAD diagrams of assigned facilities to prospective clients and assist current clients with rigging advances. Perform hands-on rigging as well as the supervision of rigging team members during events. Reports into Rigging Coordinator. Job Qualifications High school diploma or equivalent 1+ year of onsite rigging experience Qualified-Basic Rigging certification Lift Certification ETCP Certification is preferred Lift operation experience Ground rigging experience High rigging with harness experience Previous experience supervising a rigging team Rigging Supervisor- Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be performing the specific rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels. Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events. Job Qualifications High school diploma or equivalent4+ year of onsite rigging experience ETCP Certification is preferred Lift operation experience Ground rigging experience Previous experience supervising a rigging team Rigging Manager - The Rigging Manager is responsible for the management and safe execution of rigging events in an Encore approved rigging venue. The Rigging Manager approves all Rigging designs using structural data and weight load limits for both internal and external rigging production needs. This position schedules labor and supervises team members to ensure compliance of the rigging standard operating procedures. This position reports to the Area Mgr, Rigging. 4+ years of experience in rigging in either the entertainment, theatrical or production environment, including but not limited to, working as both ground and overhead rigger with Encore and its Rigging team. 2+ years effectively managing rigging teams, preferably of 10+ Riggers ETCP certification preferred Lift certification Lift operation experience Ground operation experience High rigging with harness experience Working knowledge of CAD (Auto Sketch, VectorWorks, AutoCAD, LD Assistant or other) software. Ability to interact professionally and effectively with customers and leadership teams Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.#LI-MV2 #INDEVT Key Job Responsibilities Rigging * Gather and organize all rigging tools and equipment per event needs. * Confirm carpet protected as required by local conditions. * Provide ground rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements. * Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex spanset attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. * Check that all truss bolts are tight, and pieces of flown equipment are safe tied to truss. * Support other trades needing help raising gear through use of motor or lift, and check work for safety. * Remain on site until all motors have been raised to trim. Safety * Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. * Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated. * Verify all elements are securely fastened and checked for safety. * Must secure and maintain proper lift and/or Working at Height certifications as necessary. * Follow all manufactures recommendations and local conditions when using personnel lifts. * Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind. Project Management * Secure and review advanced rigging plan and execute through Rigging Coordinator/Lead Rigger or other leadership supervision. * Identify possible rigging obstacles and recommend solutions to resolve issues. * Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity. Maintenance * Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts. * Escalate any problems with hardware and recommend solutions to resolve issues to supervisor. Job Qualifications * High school diploma or equivalent * 500+ hours of onsite rigging experience * Qualified-Basic Rigging certification * Lift Certification * Lift operation experience * Ground Rigging experience * High rigging with harness experience * Previous experience supervising a rigging team preferred Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 1-2 hours per day * Standing: 2-3 hours per day * Walking: 3-4 hours per day * Stooping: 0-1 hours per day * Crawling: 0-1 hours per day * Kneeling: 0-1 hours per day * Bending: 1-2 hours per day * Reaching (above your head): 1-2 hours per day * Climbing: 2-3 hours per day * Grasping: 1-2 hours per day Lifting Requirements * Lifting 0 - 15 lbs*: Frequently * Lifting 16 - 50 lbs*: Frequently * Lifting 51 - 100 lbs: Occasionally * Lifting Over 100 lbs: Occasionally Carrying Requirements * Carrying 0 - 15 lbs*: Frequently * Carrying 16 - 50 lbs*: Frequently * Carrying 51 - 100 lbs: Occasionally * Carrying Over 100 lbs: Occasionally Auditory/Visual Requirements * Close Vision: Frequently * Distance Vision: Frequently * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * Pushing/Pulling 0 - 15 lbs*: Frequently * Pushing/Pulling 16 - 50 lbs*: Frequently * Pushing/Pulling 51 - 100 lbs*: Occasionally * Pushing/Pulling Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDEVT, #LI-MV2

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. The Opportunity We are looking for a Principal Data Engineer to lead the design, development, and scaling of our next-generation data infrastructure. You will play a critical role in setting the technical direction for our data ecosystem, enabling high-quality, reliable, and performant data systems that empower analytics, machine learning, and product teams across the company. You will partner cross-functionally with engineering, product, data science, and infrastructure teams to build systems that handle data at massive scale. If you're passionate about building elegant data platforms and shaping the future of data architecture in a high-impact environment, we want to hear from you. What you'll be doing Design and evolve scalable, secure, and reliable data infrastructure (e.g., data lakes, data warehouses, streaming platforms). Drive technical strategy and long-term vision for data architecture across the company. Lead by example through hands-on architecture, design, and implementation of core data systems. Partner with ML engineers and data scientists to build infrastructure that supports experimentation, model training, and inference at scale. Define and promote best practices for data governance, lineage, privacy, and quality across teams. Mentor senior engineers, fostering a culture of technical excellence and innovation. Evaluate and adopt new technologies where appropriate, and influence build-vs-buy decisions. Collaborate with leadership to align data infrastructure with business goals. What you bring to the role 10+ years of experience in data engineering or backend infrastructure roles, with a strong focus on distributed data systems. Proven track record of designing and operating large-scale data platforms in a high-growth or consumer-scale environment (e.g., serving millions of users). Deep expertise in technologies such as Spark, Kafka, Airflow, Flink, Snowflake, Redshift, or similar. Strong programming skills in Python, Scala, or Java. Experience working with privacy-sensitive data and knowledge of compliance standards like GDPR or HIPAA. Extensive experience with cloud platforms (e.g., AWS, GCP, Azure), particularly in deploying and operating data services. Solid understanding of data modeling, ETL/ELT frameworks, and data governance. Experience mentoring engineers and influencing cross-org technical decisions. Excellent communication and collaboration skills. What you can expect Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The base salary compensation range targeted for this full-time position is $204,000-$261,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ************** .

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. The Opportunity We are seeking an Enterprise Account Executive at Observe AI. In this role, you will be responsible for our future growth as we build upon the success we've had delivering for our top tier clients. We will trust you to evangelize Observe.ai, have an ownership mindset in running your book of business, creating Customer First mentality, and consistently go above and beyond on your quarterly targets. What you'll be doing Experience selling conversational AI SaaS products preferred You will prospect, develop, manage sales pipeline and close new customers onto our Observe.ai Platform through outbound and inbound efforts Build relationships with senior executives and decision makers across key industries within OAI ICP Collaborate with the channel community to develop pipeline and secure new business. Own the full sales-cycle from lead to close Coordinate resources throughout the sales cycle, including legal, sales engineering implementation specialists and leadership Educate and consult customers on the value of Observe throughout the sales and adoption cycle Model a wide range of use cases in which Observe can drive business transformation across different industries and showcase the business based outcomes OAI technology can drive Prioritize opportunities and actions in a fast paced environment Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top down territory analysis What you bring to the role Experience in selling conversational AI SaaS solutions 5 plus years of quota carrying software or technology sales, closing complex sales cycles with multiple stakeholders Success selling a disruptive product into an unexpected buyer Consistent track record of over-achieving quota (top 10-20% of company) Experience closing transactions >$150k ACV to line of business executives Success collaborating with the channel and partner community is preferred Previous experience with Next Gen Contact Center technology is ideal What you can expect Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The OTE salary compensation range targeted for this full-time position is $200,000-$250,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ***************

“You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital, in a “JV” (joint venture) with Kershner Trading Group in NYC, is looking for experienced US Equities Traders with a strong track record, who seek capital and technology to build their trading business while maintaining the autonomy of working from a remote location while being connected to a team of high performing traders. Our technology will help you play more offense and make more PnL: proprietary execution platform, custom filters, single stock scripts and automated trading. The SMB Capital - Kershner Trading Group JV provides all capital and a PnL firm infrastructure to traders, who actively trade stock instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, traders buy and sell in U.S. equity, options, and futures markets on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. The JV provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The JV empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Remote Trader role is a chance to join a high-performance team of: experienced traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our JV is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?

Pressed Juicery is hiring a General Manager in the Northern Bay Area! Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Our Mission Pressed Juicery's mission is to empower your wellness journey. Our Workplace Culture We embrace diversity, equity, inclusion, and belongingness! We speak up with radically candid communication. We wholeheartedly support personal and professional growth. We believe mistakes can be valuable and lead to continuous improvement. Lastly, we value excellence and strive to achieve greatness in all we do! Our Values Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. Passion - curious and humble, we inspire people to make healthy choices. Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits 401k match 10 paid holidays Medical, dental, and vision insurance Vacation time Flexible Spending Account Paid parental leave Employee Referral Program Job Purpose: The General Manager oversees the sales performance, guest experience, operations, hiring, and talent development of their stores. The General Manager will provide leadership and strategic direction to create an environment that exceeds guests' in-store and digital expectations, with maximum productivity, profitability, and sales results. The General Manager will clearly understand company deliverables and processes and must demonstrate the ability to execute those duties. Key Areas of Responsibility include, but are not limited to: Exceeding the same stores' sales and plans. Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience. Implement active & engaged product selling and sampling in-store and at the sample carts throughout the day. When no guests are in the store, team members must be outside actively sampling at the cart. Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals. Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location. Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent. Conduct business reporting and guest insights to understand, troubleshoot, and follow -up on opportunity areas. Manage the store's P&L, KPIs and inventory management. Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for their store. Utilize financial tools & resources to identify and proactively address opportunities in in-store performance. Oversee the store's cleanliness, operational excellence, food safety and handling Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts. (This includes weekends, early mornings, and evenings) Ensure store adheres to federal and local safety standards, including, but not limited to, food safety, OSHA, CDC, ADA, wage, and hours laws. Our perfect candidate has: 3+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members; Interest in health and wellness; Ability to build guest relationships and deliver exceptional service; Ability to adapt and embrace new procedures, processes, and champion change; Sound judgment when making decisions and mediating conflict; Excellent verbal & written communication skills with proficiency in English; Proficiency in sales principles, KPI deliverables, and guest service practices; Food Handler Card or applicable state-specific requirement; Proven track record of managing a Profit and Loss statement; and Basic knowledge of MS Office: Word, PowerPoint, and Excel. Must be legally authorized to work in the United States without restriction. Pressed Juicery, Inc. participates in the E-Verify program. Please visit *************************** to learn more about the E-Verify program.

Essential Duties And Responsibilities Job responsibilities will be determined by the chair of the Department of Aviation Science in consultation with CBU's Academic Affairs and Human Resources offices. A variety of opportunities are available for internships in the Aviation Science department. For more information about specific requirements, please contact the Department of Aviation Science at ************ or ****************************.

About Us Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers-driving better experiences and lasting relationships at every touchpoint. The Opportunity We're seeking a Senior Sales Engineer with deep technical acumen and strong business presence to lead the pre-sales engagement for our Conversational AI and Generative AI solutions. You'll partner closely with Sales, Product, and Customer teams to design and deliver compelling technical narratives and solutions that leverage GenAI for post-call quality automation, interaction analytics, and real-time agent assist (Agent Guidance, next-best action, knowledge retrieval). This is a high-impact role, ideal for someone who thrives at the intersection of AI innovation, customer value, and strategic selling. What you'll be doing Lead technical discovery sessions with enterprise customers to deeply understand their contact center environment, compliance requirements, VoiceAI, real-time agent requirements, QA workflows, and operational goals. Design and deliver customized, value-driven demos and POVs showcasing: Intent recognition and interaction categorization (L1,L2,&L3) using intent, sentiment, and behavioral models Automated call quality scoring using machine learning and rule-based models GenAI-powered call summarization, compliance checks, and coaching recommendations LLM-based intent/sentiment detection, behavioral insights, and escalation triggers Build and maintain enterprise demo environments that simulate real-world contact center processes: Integrate LLMs for post-call transcript analysis and automated scoring explanations Use speech-to-text engines and language models for generating insights Demonstrate auto-scoring based on ML classifiers, thresholds, and QA rubrics Develop pre-packaged demo assets that highlight: Next-best action flows for real-time agent assist Knowledge surfacing using retrieval-augmented generation (RAG) API-based integrations with CRMs, case management, and QA tools Collaborate closely with Product and Engineering to bring customer feedback into roadmap conversations. Educate and advise prospects and customers on how to implement GenAI in real-world QA use cases across regulated industries (e.g., financial services, healthcare, insurance). Assist Sales in defining value realization metrics and building business cases tied to productivity, compliance, and customer experience KPIs. Serve as a technical and strategic advisor during pilot programs, ensuring success criteria for post-call quality automation and agent performance insights are met What you bring to the role 3+ years in a Sales Engineering, Solutions Architecture, or Pre-Sales role supporting AI, ML, or Contact Center technologies Experience with Generative AI / LLMs (OpenAI, Claude, Gemini, etc.) and related ecosystems (LangChain, RAG, embeddings, etc.) Strong understanding of contact center interaction workflows and platforms (e.g., NICE, Genesys, Five9, Amazon Connect) Demonstrated experience presenting to technical and executive audiences Hands-on with coding languages/tools like Python, Postman, REST APIs, and cloud platforms (AWS, Azure, GCP) Excellent storytelling, diagramming, and objection-handling skills Salary Range The base salary compensation range targeted for this full-time position is $188,000-$241,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit ************** .