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Ocean export coordinator skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical ocean export coordinator skills. We ranked the top skills for ocean export coordinators based on the percentage of resumes they appeared on. For example, 14.8% of ocean export coordinator resumes contained logistics as a skill. Continue reading to find out what skills an ocean export coordinator needs to be successful in the workplace.

15 ocean export coordinator skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how ocean export coordinators use logistics:
  • Coordinated Logistics operations for Invista's export order from place of receipt to port of discharge.
  • Directed all equipment logistics operations from supplier s warehouse to company s warehouse, following currency exchange control and customs regulations.

2. Provide Customer Support

Here's how ocean export coordinators use provide customer support:
  • Provide customer support from freight arrival to final destination delivery.
  • Provide customer support for international dealers.

3. Booking

Here's how ocean export coordinators use booking:
  • Handled booking and documentation aspects including Shippers' instructions.
  • Create airway bills and Bills of Lading for exports and arrange the booking with airlines and steamship lines.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how ocean export coordinators use data entry:
  • Handled data entry process for large customer including entering shipping data, KPI information, and freight charges.
  • General office duties such as documentation, copying, data entry/keypunch, scanning and file room procedures.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ocean export coordinators use customer service:
  • Provide customer service and operations support for ocean export business worldwide.
  • Provided exceptional customer service to ensure client satisfaction and retention.

6. Government Agencies

Here's how ocean export coordinators use government agencies:
  • Analyze documentation to determine the applicability of other government agencies requirements' and collect the necessary information to make proper declarations.
  • Registered packages with government agencies when required.

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7. ISO

Here's how ocean export coordinators use iso:
  • Organized and Coordinated 10+ weekly shipments to overseas offices and agents which included FCL, ISO Tanks and Reefers.
  • Review and analyze standard operating procedures to insure compliance, TSA, ISO, TAPA, IMDG.

8. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how ocean export coordinators use problem resolution:
  • Coordinated and followed up on inquiries and problem resolution for internal and external customers.
  • Locate resources for problem resolution and design best-option solutions.

9. Customer Support

Here's how ocean export coordinators use customer support:
  • Supported international clientele with freight forwarding expertise to 8+ countries providing excellent customer support.
  • Managed quality communication, customer support and product representation for each client.

10. Forwarders

Here's how ocean export coordinators use forwarders:
  • Selected the correct carriers/forwarders for shipment of products and prepared documents for freight forwarders.
  • Interfaced with freight forwarders and Customs clearance agents ensuring 0% cargo detention.

11. Shippers

Here's how ocean export coordinators use shippers:
  • Work directly with Forwarder, Shippers, and Consignee insuring their freight is coordinated properly and shipped out on schedule.
  • Processed AES (Automated Export System) filing in accordance with U.S. regulations based on shippers documents.

12. CMP

Here's how ocean export coordinators use cmp:
  • Maintain and update CMP, rate sheets, etc.

13. Steamship Lines

Here's how ocean export coordinators use steamship lines:
  • Worked with sales reps from steamship lines in order to get the best possible rates for business.
  • Managed weekly export LCL consolidations, coordinating with numerous clients, steamship lines and overseas agents.

14. Customer Profile

Here's how ocean export coordinators use customer profile:
  • Maintained SOP (standard operating procedures) and customer profiles including key contacts, special requirements and working instructions.
  • Insure up to date customer profiles within DCS in accordance with guidelines.

15. Hazardous Materials

Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.

Here's how ocean export coordinators use hazardous materials:
  • Handled special arrangements for transporting delicate cargoes, such as hazardous materials and temp-sensitive products.
  • Completed Hazardous materials certification for ocean export and air export
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List of ocean export coordinator skills to add to your resume

Ocean export coordinator skills

The most important skills for an ocean export coordinator resume and required skills for an ocean export coordinator to have include:

  • Logistics
  • Provide Customer Support
  • Booking
  • Data Entry
  • Customer Service
  • Government Agencies
  • ISO
  • Problem Resolution
  • Customer Support
  • Forwarders
  • Shippers
  • CMP
  • Steamship Lines
  • Customer Profile
  • Hazardous Materials
  • TSA
  • BOL
  • AS400
  • A-Z
  • Dangerous Goods
  • International Shipments
  • MBL
  • US Customs
  • Pre-Alert
  • LTL
  • KPI
  • Delivery Orders
  • Hazardous Cargo
  • Rate Quotes
  • Freight Rates
  • AWB
  • Customer Inquiries
  • Caribbean
  • Arrival Notices
  • BL
  • Customer Orders
  • SLI
  • Customs Brokers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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