Ocean freight agent skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical ocean freight agent skills. We ranked the top skills for ocean freight agents based on the percentage of resumes they appeared on. For example, 22.4% of ocean freight agent resumes contained customer service as a skill. Continue reading to find out what skills an ocean freight agent needs to be successful in the workplace.

7 ocean freight agent skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ocean freight agents use customer service:

Maintained timely and accurate movement of freight and information while providing exceptional customer service within the Air Export Department.
Helped company attain the highest customer service including communication skills, listening skills, problem resolution and politeness.

2. Pre-Alert

Here's how ocean freight agents use pre-alert:

Follow up on sailing confirmations and pre-alert agents, to include invoices and profit share.
Send pre-alert and invoices to agents.

3. FCL

Here's how ocean freight agents use fcl:

Planned multiple destination deliveries for consolidated FCL containers.
Quoted ocean FCL & LCL rates to all the customers in order to satisfy their shipping needs.

4. AES

AES stands for Advanced Encryption Standard. It is a standard for electronic data encryption, commonly used to implement file encryption, wireless security, SSL/TLS, and processor security.

Here's how ocean freight agents use aes:

Maintained AS400 system to include accurate shipment order entry, AES filing and other pertinent information for LCL and FCL shipments.
Prepare key transaction information such as HBL, dock receipts, file AES and other required documents.

5. Invoice

Here's how ocean freight agents use invoice:

Trace key transaction information such as HBL, commercial invoice and other required documents to determine if record is available.

6. LCL

Here's how ocean freight agents use lcl:

Consolidated LCL cargo onto full containers
Arrange LCL import operation of household appliances, aircraft parts from Germany, China and Brazil.

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7. Dangerous Goods

Here's how ocean freight agents use dangerous goods:

Facilitate and prepare end-to-end transportation - Completed recurrent training for Bureau of Dangerous Goods Specialist
Book cargo with international carriers for temperature sensitive and Dangerous Goods cargo, provide rate quote to shippers.

What skills help Ocean Freight Agents find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of ocean freight agent skills to add to your resume

The most important skills for an ocean freight agent resume and required skills for an ocean freight agent to have include:

Customer Service
Pre-Alert
FCL

AES
Invoice
LCL

Dangerous Goods

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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