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Ocean Reef Club jobs - 72 jobs

  • Agent - Reservations

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Summary:To sell the club and the amenities by maintaining the highest standards in assisting members and their guests. Handling a high volume of calls, processing all information and reservation requests while performing the following duties: Essential Duties and Responsibilities: In addition to the following duties and responsibilities, other duties may be assigned:Having full knowledge of club policies, amenities and procedures. Knowledge of room types, source codes, rates, accommodations, deposit and cancellation policies. Knowledge of types of membership, travel agent policies and procedures, owners use and guest cards. Answering phones using proper telephone etiquette for Reservations and Vacation Rentals. Tracking call activity. Use Member/Guest name at least three times while talking to him/her. Making, changing, canceling reservations, charging advance deposits and posting cancellation fees. Maintaining availability. Assist in making delegate reservations for all conferences as well as processing rooming lists - verifying names, dates, rates and special requests. Processing brochures, confirmations, and maintaining the inventory of brochure packets and rate schedules. Check the voicemail, fax machine, and email frequently. Ensure that all emails are followed up within 24 hours of receipt. Checking reservations to accommodate special requests on a daily basis. Making sure that all filing is completed daily. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to provide lateral service to all members, guests, and associates. Well organized and detail oriented with the ability to work under pressure and maintain a professional work area. General resort, hotel and/or private club background Typing skills preferable Basic computer skills preferred to include Visual One, Windows, MS Word, Outlook and/or Excel. Basic mathematical skills necessary Education and/or Experience:High school diploma required. No experience necessary, however experience in a private club, large hotel, or resort preferred . Language Skills: Must be able to read, listen, and communicate effectively in English. Reasoning Ability: Must have a high level of patience and confidence to help deal with challenging situations and upset members/guests. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to sit for long periods of time Must be able to type and talk on phone (with use of headset) for long periods of time Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:Noise level in the work environment is usually moderate. Must be able to work in a constantly changing environment. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $29k-34k yearly est. 7d ago
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  • Painter I

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Job Title: Painter IDepartment: EngineeringReports To: Manager/SupervisorFLSA Status: HourlySUMMARYMission Statement: To maximize satisfaction, desirability, value and distinction of Membership in Ocean Reef Club by providing unsurpassed value, excellence and quality in all services and facilities. Ensure an attractive, well-maintained club, and the ultimate in member and guest satisfaction at all times by maintaining the guestrooms, public space and back of house areas in good repair by performing various tasks related to a variety of trades including, but not limited to: carpentry, plumbing, electrical, air conditioning, painting, wall coverings and masonry. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The essential duties and responsibilities listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIESComplete assigned work timely, delivering a consistently quality finish to all painted surfaces keeping all surrounding surfaces and fixtures free of paint. Perform repairs on wood, sheetrock and concrete surfaces to a seamless, smooth finish. Keep area of work and assigned equipment clean and organized at all times. Inspect guestrooms, public space and back of the house areas to repair or replace light bulbs, lamps, switches, outlets, exit lights, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. To perform these duties the individual will be required to visually inspect and detect items needing repair and requires considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience are used frequently on the job. To perform these duties the individual will be required to have experience in using basic hand and power tools and ability to stoop, kneel, grasp, lift, push and pull weights up to 80 pounds, climb ladders up to 30 feet high and reach in all directions, often times overhead. Maintain a clean environment by picking up and removing debris on property. Electrical rooms throughout facilities must stay clean and locked at all times, reporting and repairing any and all safety conditions. This position will require a combination of these functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the club. Have considerable knowledge of paint, varnish, stain, enamels, lacquers, wall coverings, masonry work and other related products and mixing procedures of such products. Wash, scrape, sand, and/or smooth surfaces prior to painting, varnishing, lacquering, or applying other related materials using proper application and techniques. Apply protective and decorative coats of paint, varnish, lacquer, and/or other related materials to interior and exterior of buildings, furniture, equipment, and other structures. Install, repair, and maintain drywall, wall texturing, and ceiling acoustic texturing. Apply paint, stain, surface preparatory materials, and undercoating materials to a variety of surfaces as appropriate and according to Materials Safety Data Sheets, ensuring compliance with hazardous materials guidelines. Maintain existing paint surfaces through matching and tinting of appropriate paint products. Identify colors and patterns, measure lengths and quantities, and assess areas for repair. Plaster or spackle surfaces, apply paint to all building and equipment surfaces with brushes, rollers and spray guns. Install and repair covered wall and ceiling surfaces throughout the club. Hang vinyl, paper, fabric, and foil wall coverings of various weights. Maintain and repair caulked, grouted and masonry surfaces throughout the club. Caulk, grout, plaster, and set tiles, cider block/brick and cement work. Prepare and maintain wood surfaces using stain, varnish, and lacquer. Apply alcohol or water stains and develop a finished product from unstained wood and existing finished wood. Be skilled in the use of related tools including brushes, rollers, sprayers, scrapers, sand paper, lifts, and other basic hand tools. Have considerable knowledge of OSHA standards and application for working with chemicals. Grasp, lift and/or carry supplies and equipment weighing up to 80 lbs. Work in confined areas. Work and reach in all directions including overhead for extended periods. Work on scaffolding. Visually identify and locate existing problems. Create exceptional experiences by taking ownership, showing respect and caring for the needs of members, guests, and coworkers by practicing the Ocean Reef Club Promises. Maintain regular attendance; schedule time off in advance, do not take unscheduled time off due to calling outs, arriving late, and leaving early. Present a clean, neat, and tasteful appearance; adhere to the Personal Appearance Policy in the Ocean Reef Club Associate Handbook. Display creativity, loyalty, dependability, and good judgment. Keep detailed records in English as required for daily logs, work orders, billing, and preventive maintenance logs. Have knowledge of general safe working practices. Report major repairs, items which cannot be repaired, and potential problems to the supervisor for further action. Resolve a number of problems requiring initiative and good judgment. Have basic mechanical aptitude for operation and repair of club equipment. Be skilled in the use of related tools, including both hand and electric tools. Drive Ocean Reef Club vehicles in a safe manner according to the Ocean Reef Club Associate Handbook. Maintain assigned vehicle, equipment, and tools for the purpose of ensuring availability in safe operating condition. Transport a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required at job site. Perform tasks requiring bending, stooping and kneeling. Push and pull objects or material weighing up to 80 pounds. Climb stairs and ladders, working at heights up to approximately 30 feet for extended periods of time, with ability to reach, often overhead. Grasp, lift or carry items weighing up to 50 pounds, occasionally waist high. Move and work throughout the club for the duration of the shift. Work varying schedules to reflect the business needs of the club (up to and including first, second, third or a combination of shifts and days) due to the cyclical nature of club business. Perform other duties and special projects assigned by supervisors, such as assisting other trades, due to the nature of the business. SUPERVISORY RESPONSIBLITIESThere are no supervisory responsibilities. EDUCATION and/or EXPERIENCEAny combination of education and experience equivalent to graduation from high school, or any other combination of education, training or experience of at least three years that provides the required knowledge, skills and abilities necessary to perform the duties of the position. LANGUAGEMust be able to comprehend the English language and demonstrate the ability to express and exchange ideas through oral and written communication and convey detailed and/or important instructions accurately, loudly and/or quickly. MATHEMATICAL SKILLSBasic arithmetic skills are required. REASONING ABILITYMust be able to set priorities and possess the ability to meet deadlines and exercise initiative within department guidelines. CERTIFICATES, LICENSES, REGISTRATIONSTrade school, certificates of achievement, or trade association memberships and affiliations will be helpful but are not required. A valid driver's license and satisfactory driving record are required. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Physical demands will include:Working in excessive heat. Working in rain and windy conditions. Working in a fast paced environment. Achieving multiple tasks. Lifting 50 pounds to waist and push/pull 80 pounds, at times team lifting. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an individual encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The engineering department is very demanding, fast paced and professional. The engineering department thrives on achieving the mission statement twenty-four hours a day. To achieve this statement the following must be done:Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be willing to work in unusual environments at times. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed. ATTENDANCE, APPEARANCE AND CONDUCTRegular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, changes in workload, rush jobs or technological developments) dictate.
    $35k-47k yearly est. 60d+ ago
  • Room Attendant

    Lido Beach Resort 3.9company rating

    Sarasota, FL job

    We are looking to add Room Attendants to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our resort's mission. Free shift meal, Free uniforms. GREAT TEAM!!! Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Inspect goods upon delivery to the rooms/departments to ensure that the standards are met Qualifications: Excellent communication skills Flexible scheduling (MUST be able to work weekends!) Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
    $22k-26k yearly est. Auto-Apply 2d ago
  • Bell Attendant/Shuttle Driver - FT - Flexible Shift

    Reunion Resort and Golf Club 3.7company rating

    Kissimmee, FL job

    Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other. Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible. Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike. Our Vision is to be Florida's leading resort destination for exclusive golf, unique amenities and lifestyle experiences. Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more! Job Title: Bell Attendant & Shuttle Driver Location: Kissimmee, FL FLSA Status: Non-exempt Only candidates that meet the below qualifications will be considered Job Responsibilities Promptly greet guests and members with visible enthusiasm and a smile Provide exceptional customer service while acting as an information source for dining, attraction, and shop options on and off property Assists guests and members with luggage to and from rooms Adhere to Reunion Resort and Golf Club company procedures and policies Assist department with any guest and member complaints/concerns and communicate to Director of Front Office Assist the front office as the first impression from the guest by assisting with luggage, guest services throughout the guest's stay, driving company vehicles including; minibus, van, and/or town car to transport guests, members, or company personnel. Promptly greet guests arriving at the resort. Escort incoming hotel guests to rooms, assist with hand luggage, and offer information pertaining to available services and facilities of the resort, points of interest, and entertainment attractions. Drives vehicle from on-property locations to selected passenger destinations on Reunion property and/or other locations as authorized by management. Transport guests to the Disney Transportation and Ticket Center, as scheduled. Assist passengers into and out of vehicle. Assist with loading and unloading baggage. Drive company vehicle both on and off property; valet member and guests vehicles Complete any other task/duties assigned Qualifications Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays Must have attention to detail, strong ability to multi-task, and time-management skills Previous customer service experience is preferred; Previous bellman/driver experience is a plus Must have strong verbal and written communication skills Must be able to sit, stand, walk, and run for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc. Must be able to work in various weather conditions Must be able to operate various types of transportation Must have or be able to obtain a DOT medical certificate within 30 days of employment Must be 18 years of age or older Must be able to lift, push, carry, and pull at least 50lbs. Exposure to various types of Florida weather conditions including: sunshine, heat, and rain. Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to ******************** .
    $16k-26k yearly est. Easy Apply 5d ago
  • Golf Attendant - PT - Mid Shift

    Reunion Resort and Golf Club 3.7company rating

    Kissimmee, FL job

    Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other. Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible. Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike. Our Vision is to be Florida's leading resort destination for exclusive golf, unique amenities and lifestyle experiences. Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more! Job Title: Golf Attendant Pay: $9.98ph +tips/gratuities ($12ph - $18ph) Location: Kissimmee, FL FLSA Status: Non-exempt Shift: 11:00am - 7:00pm/12:00pm - 8:00pm Only candidates that meet the below qualifications will be considered Job Responsibilities Provide assistance to members and guests from arrival to departure of the golf course Ability to keep open and effective communication with fellow coworkers The position will emphasize mostly on the driving range area. Provide assistance to members and guests of the golf facilities from arrival to departure of golf course. Ensures Members and Member's guests are welcomed and attended to in a prompt, efficient and personalized manner. Provide assistance with golf club and/or personal effects of the guest. Maintains and exhibits knowledge of proper golf course etiquette. Ensures the clean and orderly appearance of the golf facility throughout the day by continually servicing the practice range, target greens, putting greens, chipping areas, and cart staging area. Observe on-course pace of play and coordinate pace of play with starter and other rangers. Assist golfers with information that may help them play the course such as rules, yardage markers, location of rest stations, areas to avoid with carts, etc. Assist with special events and ensure members and guests are following safety procedures Adhere to Reunion Resort and Golf Club company procedures and policies Ensure all equipment and areas are clean and working properly before giving them to members and guests Assist golf shop staff in preparing for and running tournaments, clinics and other special events. Assist starter on the tee as well as on the course with the flow of play and starting times Provide exceptional customer service while acting as an information source to members and guests Completing any other task/duties assigned Qualifications Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays Must have attention to detail, strong ability to multi-task, and time-management skills Golf course or customer service experience of at least 6 months is required. Must have strong verbal and written communication skills Must be able to sit, stand, and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc. Valid driver's license is required. Must be at least 18 years of age or older Exposure to various types of Florida weather conditions including: sunshine, heat, and rain. Must be able to lift, push, carry, and pull at least 50lbs. Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to ******************** .
    $10-18 hourly Easy Apply 5d ago
  • Director of Events

    Lido Beach Resort 3.9company rating

    Sarasota, FL job

    The purpose of the Director Events and Catering is to oversee all activities and responsibilities of the Event Planning Office and supervise the functioning activities that ultimately contribute to exceeding our guest expectations. See below for details and to apply for the position. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs mission. Essential Functions: The role is responsible for developing budgets and forecasts Upholds and Maintains the highest level of Customer Service to the Clients with self and team Developing and creating events from 5 to 150 people with a seamless turnover from sales to operations Analyzing and managing opportunities to maximize group and catering revenues Assures that the event team provides all guests with consistent high-level service throughout each event Fosters a fun, productive and team-oriented work environment Develops team members to prepare them for future opportunities Ensures all team leaders have the training and resources to successfully carry out their responsibilities Keeps the event team focused and motivated to deliver a second-to-none experience Reviews and discusses scheduled events with team members, troubleshoots potential problems/conflicts (including Audio/Visual), makes suggestions and inquiries regarding the hotel's room and space inventory for all opportunities that have been turned over Involved in event complexity discussions to proactively avoid service failures Serves as the customer advocate in all F&B meetings, acts as liaison between client and resort/club operations, through the planning process and event completion Works directly with the major, complex groups As situations arise, is ready and willing to assist others on the team Maintains banquet menu and related collateral Immediately reports any needed banquet space repairs to PAL and Engineering Job Requirements: Must have broad understanding of facility management, technical proficiency in the Delphi environments along with POS system knowledge and the ability to manage customer budgets. Must have excellent planning and organization skills, familiarity and knowledge of all departments within the hotel, possess effective communication skills, be able to present ideas, expectations and information in a concise, well-organized manner and possess interpersonal conflict situations effectively. Must understands A/V products and services, operational challenges, be able to develop and implement solutions, and be able to manage and balance group and business based on the hotel's revenue strategy. Must maintain a flexible schedule and be willing to work on evenings, weekends, and holidays. Must have previous Senior Event Manager Experience. Hotel/Food Management or Business Administration experience in food service - a plus! This position requires driving a company vehicle on occasion. Therefore, the professional must possess a valid driver license and be insurable under our company's liability insurance policy which requires a clean driving record. A clean driving record equates to less than 9 points and no DUI in 7 years. A DMV check will be conducted per hire and annually. Must be able to occasionally move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds and stand, or walk for an extended period of time. Excellent compensation- commensurate with experience! Benefits include free: daily meals, opportunity for advancement, a non-slip shoe allowance program and travel/hotel discounts! Benefits: Health, Dental, Life, Vision, Short Term Disability, Accident Indemnity, Hospital Indemnity, 401K, Free Employee meal . .Lido Beach Resort is a drug-free workplace. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. Lido beach Resort is also an equal opportunity employer committed to hiring a diverse workforce.
    $40k-65k yearly est. Auto-Apply 30d ago
  • House Person

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    SUMMARY: To clean and maintain the inside and outside housing common area, housing units and facilities, within physical abilities as described below. ESSENTIAL DUTIES AND RESPONSIBILITIES: Must actively demonstrate the ORC promises. Vacuum, mop, sweep, remove trash, operate shampoo machines, transport equipment with handcart up and down flights of stairs, apply wax and operate floor machines, maintain/and or assist in maintaining all housing floors in dorms and lower units, assist with room cleaning, pull/wash/dry/fold linens, assist in moving furniture, put all products away, assist office as needed, operate a leaf blower and pressure washer, pick up trash outside and landscaping debris, maintain the pool deck, and furniture. Pull dirty linens from room and organize until washed. Pull trash from rooms. Lightly service bicycles. QUALIFICATIONS: Experience using hand truck and dollies when moving heavy objects, adhere to ORC dress code and safety protocol as well as grooming standards, flexible schedule required, work well with other, treat our equipment with respect and care, have a sense of urgency and time management skills and confidentiality. Be able to lift 75 lbs. Have experience with extractors, pressure cleaners and a general knowledge of cleaning products. Handy for light repairs and maintenance of bicycles. Must be able to work weekends. EDUCATION and/or EXPERIENCE: Any combination of education and experience equivalent to graduation from High School or any combination of education, training or experience that proves the required knowledge, skills and abilities. LANGUAGE: Excellent command of the English language. Must be able to comprehend the English language in order to effectively communicate with co-workers and fully understand job assignments. MATHEMATICAL SKILLS: Basic measuring skills for product use. REASONING ABILITY: Use good judgement and learn from every experience. CERTIFICATE, LICENSES, REGISTRATIONS: Valid Florida Driver's License PHYICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to walk three flights of stairs up to 10 times a day and transport vacuum and shampoo equipment upstairs. WORK ENVIROMENT: Must enjoy working outdoors and be people friendly. Must be consistent, detailed oriented and work well alone and as a Team. Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, Associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, changes in workload, rush jobs or technological developments) dictate.
    $70k-102k yearly est. 60d+ ago
  • Engineering Coordinator

    Reunion Resort and Golf Club 3.7company rating

    Kissimmee, FL job

    Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other. Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible. Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike. Our Vision is to be Florida's leading resort destination for exclusive golf, unique amenities and lifestyle experiences. Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more! Job Title: Engineering Office Coordinator Pay: Location: Kissimmee, FL FLSA Status: Non-exempt Only candidates that meet the below qualifications will be considered Job Responsibilities Under direction of the Director of Engineering, responsible to maintain proper working relations within the department and with other operating departments on property while providing excellent service to all internal customers. Responsible for communicating effectively with the team by conducting pre-shifts meeting, individual meetings, and meeting with other departments as necessary. Must possess the ability to address HotSOS needs and concerns of our Team Members in Engineering and other areas in a friendly and professional manner. Acts as the primary administrator of HotSOS. Monitors and train staff on use of HotSOS and Streamline. Assist dispatch assigning daily tasks to the Engineering Team Members, and prioritizing based on level of urgency. Tracks work orders-incoming, pending, and completed. Must possess a team player attitude and be able to take direction from engineering management. Provide 100% customer satisfaction within the Team Members' ability. Abide by all company, HotSOS, and Engineering Policies and Procedures. Complete all assignment requests by management in a professional and timely manner. Attend operational, leadership, staff and financial meetings as required. Communicates directly with Accounting to ensure all invoices are submitted in a timely manner. Responsible for coding all tickets and internal invoices to the appropriate GL code. Cross reference forecasted revenues and work with Engineering Manager & General Manager to schedule appropriate workforce to achieve revenue goal. Continuously evaluate Team Member productivity and identify processes to improve revenue generation. Continuously evaluate Team Member productivity and identify processes to improve revenue generation Assist with the inventory contacting 3rd party vendors for non-house repairs and inventory control. Exhibits a professional demeanor through a professional appearance and by maintaining a positive attitude toward all Team Members, members and guests. Maintains effective communication with all parties involved regarding repairs are made in a timely manner. Provide direction and example for interpretation and application of company policies and procedures to the engineering activities. Manage, implement and maintain safety policies and regulations to ensure the staff are in compliance. Manage records and maintains SDS sheets for all chemicals. Enforce OSHA and ADA guidelines and programs. Establish relationships with vendors to assure they provide continual input on new products, systems, etc. Monitor vendors to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently utilized. Track invoicing and accrual of purchase orders for monthly financial statements. Adhere to Reunion Resort and Golf Club company procedures and policies Completing any other task/duties assigned Qualifications Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays Must have attention to detail, strong ability to multi-task, and time-management skills Office Coordinator experience of at least 2 years is required. Office management/supervisory experience in the engineering field is a plus. Must have strong verbal and written communication skills High school diploma, GED, or equivalent is required Must be able to stand and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc. Valid driver's license is required. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Build morale and spirit. Instill a guest service attitude to all employees. Ability to lift, push, and pull up to 50lbs. Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to ******************** .
    $56k-84k yearly est. Easy Apply 5d ago
  • Wastewater Treatment Operator

    Ocean Reef Brand 4.1company rating

    Ocean Reef Brand job in Key Largo, FL

    The Wastewater Treatment Operator is responsible for recording and interpreting data to generate reports of the wastewater and water treatment plants. The Wastewater Treatment Operator collects samples and performs routine laboratory analyses, responds to emergency call outs during non-business hours to ensure continued operation of public facilities and assists with the operation of a secondary level 350,000 gal/day wastewater treatment plant. SPECIFIC DUTIES (INCLUDING BUT NOT LIMITED TO) Follows general policy guidance of Ocean Reef Community Association (ORCA) and instructions of immediate supervisor. Records and interprets data to generate reports for the plant. Performs operations and maintenance work related to mechanical and electro-mechanical equipment common to wastewater and water treatment plants including auxiliary power generation equipment. Assists with the operation of a secondary level 350,000 gal/day wastewater treatment plant, wastewater collection system and a reverse osmosis water treatment plant and ancillary facilities. Collects samples and performs routine laboratory analyses. Responds to emergency call outs during weekends, holidays, and non-business hours to insure continued operation of public facilities. Performs routine and special housekeeping duties. Occasionally may help with Public Works duties. QUALIFICATIONS Considerable knowledge of Florida regulations pertaining to wastewater and water plants and collection/ distribution systems. Working knowledge of wastewater plants, reverse osmosis water treatment plants, wastewater collection systems, water distribution systems and auxiliary power supply equipment. Ability to understand and assist in implementing emergency plans. Requires frequent use of hand and power tools, personal computer, calculator, telephone, office copier and fax machine. Ability to carry out assigned projects to their completion. Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with employees, governmental agency personnel, contractors, utility companies and community members. Physical Demands: (reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) The employee is frequently required to sit, talk or hear. The employee is occasionally required to drive a truck, walk, climb stairs, utilize hand and power tools efficiently, handle and feel objects with tools and/ or controls, and reaches with hands and arms. Employee must occasionally lift and/ or move 50 pounds. Specific vision abilities required for this job, such as close vision and the ability to adjust focus. EDUCATION AND EXPERIENCE Education: High School Diploma or GED. Community College and/ or Correspondence courses to improve utilities infrastructure knowledge are desirable. A Class “C” Wastewater Plant Operator's License is required . A valid Florida driver's license is required. Experience: One (1) to three (3) years of experience preferred but not required. Licenses, Certificates, or Other: Class "C" Wastewater Plant Operator's License is required. The deadline to apply is December 31, 2025.
    $31k-45k yearly est. 60d+ ago
  • Agent - PBX

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Summary:To increase the value and desirability of Ocean Reef Club membership and real estate by providing incomparable excellence in all services and facilities in the Ocean Reef Club community. Essential Duties and Responsibilities: In addition to the following duties and responsibilities, other duties may be assigned:Greet members and their guests by using name recognition, with a smile and a warm welcome. Refrain from using filler words when giving your prepared spiels. Practice and know your frequently used spiels. Prepare and complete in detail daily tasks according to check list and special assignments by a Supervisor, Manager or Director in a professional and timely fashion. Provide assistance and information to all member and their guests at all time and be familiar with different club services, activities, facilities and locations; meeting rooms, the fishing village shops, charter activities, restaurants and the Buccaneer Island. Alert proper authorities in emergency situation. Locate phone numbers in a timely manner by name, address and / or location. Update lodging departments on hours of operation and any other changes the may occur. Ability to restrict and un-restrict lines for member, guests and associates. Accurately and in a timely manner, take and deliver guests messages. Accurately and in a timely manner, handle centralized group messages. Accurately and timely manner, obtain and deliver wake-up call requests. Be able to answer questions concerning any outdoor amenities corresponding to the club's lodging, pool locations, washer and dryer facilities and golf cart outlets Read resumes on a daily basis and be familiar with the member conferences, the terminology used and all daily and near future functions being held at the Ocean Reef Club. Receive, log and notify members and their guests in a timely manner, any incoming, outgoing faxes and packages. Understand the telephone system, message procedure and voice mail system for administrative and hotel and to be able to practice proper telephone manners and behavior. Communicate and report housekeeping and engineering needs upon requests for all INN room guests. Log and follow up on each if you are the reporting Agent. Communicate effectively with all other departments in professional manner by maintaining a good working relationship and atmosphere within the departments. Communicate with the on-coming and out-going shifts within the department, read log book, emails, and information board before each shift. Be thoroughly familiar with the Club's security and all emergency procedures. Basic knowledge about membership, different types, monthly billing, gate clearance and sponsorship. Be knowledgeable and proficient withal equipment and forms used in the Front OfficeComply with all policies, rules and Standard Operation Procedures of Ocean Reef Club. Know the names of and recognize the members of the Board of Directors, also understand the relationship between ORC and ORCA. Assist members and guests to comply with the member dress code. Monitor daily the Profit Watch call accounting system and report any inconsistencies. Present a clean, well-groomed appearance in accordance with the Ocean Reef Club standards at all times. Keep the department area and all other areas at the Ocean Reef Club in clean, healthy, organized and well maintained at all times. Ability to multi-task efficiently, while answering each call with a cheerful attitude consistently. Above all the ability to accomplish all of the above while maintaining a cheerful, helpful, professional and service oriented attitude towards all Member's Guests and Associates at the Ocean Reef Club. Qualifications:Basis computer knowledge and math skills Ability to work under pressure Excellent communication skills; verbal and written High level of patience and confidence when dealing with difficult situations and irate members and guests. Friendly, out-going and service minded. TEAM PLAYER! Education and/or Experience: High school graduate. Preferable hospitality experience. Minimum 1-year experience in the hospitality business. Language Skills: Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $21k-31k yearly est. 17d ago
  • Comm Officer/Dispatcher

    Ocean Reef Brand 4.1company rating

    Ocean Reef Brand job in Key Largo, FL

    The Ocean Reef Community Association (ORCA), located in North Key Largo, FL, has a Full-Time position available for a Communications Officer/Dispatcher who will report directly to the Communications Supervisor. The Communications Officer/Dispatcher maintains the communication links within the Public Safety Department and conveys information to and from the public, other community agencies, outside law enforcement, and public service agencies. SPECIFIC DUTIES (INCLUDING BUT NOT LIMITED TO) Appropriately monitors and relays information pertaining to the safety, security and well-being of the Ocean Reef Community. Monitors all communications equipment and conducts checks at the beginning of their shift to ensure the equipment is in working order. Identifies communications equipment not working properly and notifies the Communications Sergeant or Corporal and the appropriate Monroe County Sheriff's Office Communications personnel if directed by 911 Communications Corporal or Sergeant of the situation. Receives all incoming radio/telephone communications, dispatches appropriate response, transfers calls to the appropriate personnel, and takes messages and posts necessary information regarding each call in the appropriate computer program/system or other record keeping system. Dispatches officers to specialized assignments and acts as the communications link between the station and road personnel. Ensures that all community keys and prescriptions are appropriately signed out and issued maintains control of this data. Maintains and posts all necessary changes to the emergency contact lists for outside agencies. Controls the confidentiality of the information learned through the duties as a 911 Communications Officer/Dispatcher. Prepares letters, reports, key data, special correspondence, and documents and saves them in their designated location as per policy or as directed. Monitors cameras utilizing existing camera systems. Monitors alarms to include, but not limited to, waterways, airport and Front Gate. Acts as the 911 Communications Officer during any emergency situation when the Public Safety Department's Emergency Operations Center is activated. Understands and adhere to the policies and procedures in the Communications Manual. Understands and adhere to the policies and procedures of Emergency Medical Dispatch (EMD). QUALIFICATIONS Strong organizational and communication skills (written and oral). Ability to maintain courteous, harmonious, and effective working relationships within the Public Safety Department and with outside callers and visitors. Knowledge of Public Safety components in security, fire, and medical. Knowledge of standard office equipment, computers, data, and word processing. The employee is frequently required to stand, sit, talk and/or listen. The employee is required to walk, use hands and fingers, handle or feel objects, forms, reports, ID cards, and directories. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee will be required to reach with hands and arms, recognize specific colors, designs, and logos. The employee must occasionally lift and/or move up to 20 pounds. The employee must type a minimum of 30 wpm. Ability to use various tools including, but not limited to, computers, radios, telephones, fax machine, printer, copy machine and various other kinds of electronic equipment. The employee is required to use various kinds of forms, reports, lists, and directories. EDUCATION AND EXPERIENCE Education: High school diploma or equivalent is required. Experience: Previous law enforcement/public safety communications experience is preferred, but not required. Experience with Microsoft Office is preferred. Licenses, Certificates, or Other: Must obtain the Public Safety Telecommunicator Certification within four (4) months of employment and must maintain an active certification throughout employment. Emergency Medical Dispatcher (EMD) Certification must be obtained at earliest scheduled training. The deadline to apply is 12/31/2025.
    $23k-29k yearly est. 60d+ ago
  • Access Control Ofc (FG)

    Ocean Reef Brand 4.1company rating

    Ocean Reef Brand job in Key Largo, FL

    The Access Control Officer (Front Gate) maintains the security of the Ocean Reef Community by verifying the identity of all persons entering the property and visually checking all vehicles leaving the property. SPECIFIC DUTIES (INCLUDING BUT NOT LIMITED TO) Ensures compliance with Ocean Reef Community Association (ORCA) policies concerning access to community. Records and verifies daily and/or weekly clearances for individuals entering the property under valid sponsorship. Assists in random vehicle checks and searches. Maintains a professional appearance within and around the Front Gate area. Frequently uses computerized gate entry system, telephones, radios, and other electronic devices. Uses lists and directories of residents, members, and guests. Remains vigilant at his/her post to detect unauthorized persons attempting to enter and exit the Ocean Reef Community and takes appropriate action. May be assigned additional duties as deemed necessary. QUALIFICATIONS Strong organizational and communication skills (written and oral). Must be able to speak clearly in person or by phone. Must possess exceptional customer skills, and be friendly, confident & personable. Ability to interpret and enforce policies and procedures. Must remain composed and be compassionate in situations. Knowledge of Public Safety components with emphasis in Security Knowledge of computers, data and word processing. Ability to recognize specific colors, designs and logos. Frequently required to stand and talk or listen. Required to walk, use hands and fingers, handle or feel objects, ID cards, gate controls, and reach with hands and arms. Must occasionally lift and/or move up to 40 pounds. Specific vision abilities, including close vision and the ability to adjust focus. EDUCATION AND EXPERIENCE Education: High School Diploma or equivalent is required. An Associate's Degree from an accredited College or University is preferred. Experience: Minimum of two (2) years of security, front gate entry, or related experience required. Licenses: Valid Florida Driver License, Florida Class D Security License (or ability to obtain within three (3) months of hire) The deadline to apply is December 31, 2025.
    $43k-63k yearly est. 60d+ ago
  • Busser

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Job Title: Bus Person Department: Food and BeverageReports To: Restaurant ManagerFLSA Status: HourlySummary:Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. Essential Duties and Responsibilities Quickly clear dirty tables settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments. Serve guest with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Regular attendance in conformance with the standard, which may established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs to the club. This includes nights and weekends and all holidays. Upon employment, all employees are required to fully comply with Ocean Reef Club rules and regulations for the safe efficient operation of club facilities. Employees who violate club rules and regulations will be subject to disciplinary action, up to and including termination of employment. Qualifications: In addition to performance of the essential function, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the club. Perform general cleaning tasks using standard Club cleaning products as assigned by supervisor to adhere to health standards. Folding napkins for all meal periods throughout the day to maintain an adequate supply. Perform other duties as requested such as cleaning unexpected spills, or special requests, to ensure total guest satisfaction. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, to otherwise, transport up to 50lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 200lbs. Education and/or Experience High School diploma required. Language Skills Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments. Other languages beneficial. Certificates, Licenses, RegistrationsAbility to obtain any government required licenses or certificates. For example: Washington Health Card; Oregon Liquor Service Permit. CPR Certification and/or First Aid training preferred Reasoning Ability Be able to work under stress without losing control of emotions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to carry up to 50 lbs. Must be able to work in the sun for long periods of time Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in an outside restaurant, occasionally work inside when whether condition call for such. Noise level in the work environment is usually moderate. Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $18k-26k yearly est. 32d ago
  • Pay Master

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Responsible for the management and coordination of all payroll related activities for employees including the recording of their hours of work, processing time records, compiling payroll statistics and efficiency reports, maintaining payroll control records, and calculating payrolls in compliance with all applicable wage and hour laws. This position will also be responsible for implementing, administering, interpreting and communicating to senior leaders the results of our payroll analytic program. The preferred candidate will possess strong communication skills with the ability and enthusiasm to educate managers and senior leaders. SPECIFIC DUTIES Implement and act as the administrator for the payroll analytic program Conduct payroll analysis using ADP analytic tool and provide feedback to management Directs the review of personnel records to determine names, rates of pay, and occupations of newly hired workers, and changes in wage rates and occupations of employees on payroll. Directs the recording of new or changed pay rates in computer files Directs computation of pay according to company policy, and state and federal wage guidelines Directs the processing of tips, service charges, bonuses and commissions Directs the compilation and preparation of other payroll data such as 401(k), deferred compensation, insurances, and garnishments Reviews and approves payroll deductions Assist with workers compensation audits Assist with 401(k) audits Interpret company policies and government regulations affecting payroll procedures Directs preparation of government reports Reviews time edits to ensure accuracy and conformance to law Reviews payroll to ensure accuracy Issues written and oral instructions Responsible for conducting departmental payroll audits for all departments on an annual basis Manages a collaborative, working relationship with Human Resources at all times Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Directs the resolution of payroll discrepancies Manages the day-to-day operations of the payroll department, including one or more individuals Assists with the preparation of the daily labor report for general distribution Assists with payroll reconciliations as deemed necessary Additional duties as may be assigned ATTENDANCE, APPEARANCE AND CONDUCT Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates are expected to review this section and make sure that at all times you present yourself for your shift looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification form your supervisor. QUALIFICATIONS The individual should possess all or most of the following knowledge, skills and abilities in order to perform this position in a satisfactory manner. Reasonable accommodations can and will be made for individuals that demonstrate core skills, but might have physical limitations that can be compensated for using some other combination of skills and abilities or the modification of non-core job requirements. SKILLS Ability to apply payroll law to processes and make recommendations to senior leaders which will benefit the Club and its associates Understanding of benefits and payroll law Enthusiasm for growth, development and process improvement Ability to quickly and accurately enter information into ADP Proficient in use of MS Excel, MS Word and ADP Ability to analyze reports and exercise prudent judgment and decision-making Excellent interpersonal skills and ability to manage and communicate with associates, senior leaders, auditors and vendors Ability to use calculator with reasonable speed and accuracy Ability to read, write and speak English and to communicate effectively Ability to sit in one place for extended periods of time Ability to left and carry a 20 pound box EDUCATION AND EXPERIENCE: Education: Four year college degree preferred Experience: 5+ years of Payroll experience within an organization with minimum of 500 employees. 2-5 years of Managerial/Supervisory experience 2-5 years of experience with ADP required Payroll analytics required Experience with tips preferred Licenses or Certificates : Certified Payroll Professional (CPP)
    $43k-56k yearly est. Auto-Apply 60d+ ago
  • Coordinator - Recreation

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Summary:Effectively program, and implement creative activities for Reef Club Kids and Buccaneer Island for Members/Guests and their children. Oversee all aquatic rentals while insuring Member/Gusts safety at all times. A complete knowledge of procedures with ability to assist Member/Guest with rentals. Essential Duties:In addition to performance of the essential functions this position may require a combination of the following supportive functions, with the percentage of time put in to be determined by the Supervisor. Program, implement and evaluate activities for Buccaneer Island and Reef Club Kids and Buccaneer Island on a daily basis. Help Member/Guest in all aspects of aquatics equipment including but not limited to: Rental of equipment, showing member/guest all relevant features of equipment in clear English, making sure safety equipment is used and watching riding area for safety. Follow all procedures for rental of aquatics, charges of the retail operations and daily operation procedures of beach and pool equipment. Create program descriptions for all organized programs. Responsible for the safety of children and adults that are attending scheduled programs and Reef Club Kids. Assist in all areas under the recreation umbrella. Such as, Lawn and Tennis, Fitness, Special events, and Associate recreation programs. Tell Supervisor of any and all incidents, complaints or suggestions given on adaily basis. Responsible for the appearance of activity areas utilized. Must be able to fill in other areas of Recreation as deemed necessary. Qualifications: The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the he or she can perform the essential functions of the job. Must be able to swim 100 yards. Able to lift a minimum 10 pounds. Friendly, outgoing, sense of humor and the ability to get along with children. Must possess patience and sincere like of children of all ages with ability to communicate ideas and suggestions in a variety of forms. Education and/or Experience:High school education required. Recreation, Education or Related Field of Study helpful. Prior experience working in a club or resort atmosphere or with children. Summer Camp experience Language Skills: Must be able to comprehend the English language in order to communicate with co-workers and fully understand job assignments. Certificates, Licenses, Registrations: CPR/First Aid CertificationValid Driver's License Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $34k-48k yearly est. 60d+ ago
  • Director of Housekeeping & Common Area

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    To direct, supervise and provide leadership for the Housekeeping and Common Area efforts to achieve the highest levels of Member/Guest satisfaction, quality service and compliance with ORC policies, job standards and procedures while meeting/exceeding financial goals and member/guest expectations. Position is responsible for the short and long term planning and day-to-day operations of the Department. The major areas of responsibility/ management include: Housekeeping and Common Area departments; Develops and manages the department's annual operating budget including capital expenditures to achieve and exceed budget expectations. Ensures successful performance by effectively managing wages, productivity and expenses in accordance with business demand. Implements strategies and executes activities to drive and continuously improve financial results and guest member/satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS:Reports to work on time, neatly groomed in proper uniform, with nametag properly displayed. Able to speak, and write grammatically correct English, assume responsibility without direct supervision, exercise initiative and judgment and make good decisions within the scope of assigned authority. Extensive knowledge of Housekeeping and Laundry/Uniform operational procedures. Knowledge of purchasing, inventory controls, supplies and equipment. Knowledge of governmental regulations and safety standards, (OSHA/EPA/ADA). Ability to effectively manage labor and productivity Commitment to the highest levels of hospitality, staff development and member/guest relations, satisfaction and achievement of such. AVERAGE PERCENT OF TIME: 30% - Communicate effectively, both verbally and in writing, to provide clear direction in assigning and instructing housekeeping, common area, and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for Housekeeping & Common Area Departments. Daily meetings and Line-ups with housekeeping leaders and associates. Daily communication within house owners as to any needs in their VR units. Follow up on all guest complaints in reference to Inn room and Vacation Rental unit issues. Works closely with Director of Engineering to be sure facilities are kept up to Ocean Reef Club standards. 40% - Plan, organize and monitor staff activities to ensure compliance with the Quality Job Standards set by Ocean Reef Club, which require continuous visual inspection of guest rooms and public space of guest rooms and public space areas including restaurants, lounges, meeting rooms, VIP, Showrooms, etc. Daily walkthroughs of all Inn buildings, common spaces and VR units on arrival. Work with Owners of VR units to make suggestions with VR Inspector as to renovations needed. 10% - Manage payroll and finances of housekeeping, common area, and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc. , in relation to Club financial forecasts and budget. Establish and maintain adequate payroll and supplies for efficient operation of department. 5% - Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly. 5% - Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for associates and ensuring proper labeling of hazardous supplies. 5% - Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information. 5% - Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in coordination of rehab projects. OTHER: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules as business needs dictate. All associates are required to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of the Club's facilities. Associates who violate Club rules and regulations will be subject to disciplinary action up to and including termination of employment. SUPPORTIVE FUNCTIONS:In addition to performance of the essential functions, the associate in this position may be required to perform the following functions or combination thereof, with the percentage of time performing each function to be solely determined by the Executive Director of Lodging, based upon the particular requirements of the Ocean Reef Club. Reports suspicious persons, activities, or hazardous conditions. Effectively investigates reports and follows up on associate accidents. Provide instruction/guidance for guest and employee safety in emergency situations. Oversee Member/Guest Dry Cleaning Oversee the operation of linen, supply and storage rooms. Oversee the operation for Uniform distribution and controls. Install inventory controls for linens and supplies to be monitored by issuance procedures and purchasing. Document needs of the department to furnish management with budget requests. Manage, monitor and make adjustments in order to comply with energy conservation programs Hires, develops and retains a diverse workforce to deliver excellent products and services. Creates and sustains work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. Monitor issuance of keys and maintain inventory. Work daily with Front Office to communicate VIP, Showrooms and Site Visit Establish goals and objectives for all areas of responsibility Monitor lost and found procedures and polices according to set standards. Other supportive duties as may be assigned. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Familiar with Hotel/Club operations and how all departments interact to achieve the Club's mission statement goal. Experience as an Executive Housekeeper or Director of Housekeeping at similar property of size and stature. Knowledge and understanding of various forms used by the Club. Ability to interact effectively with subordinates, peers, and upper management staff. Ability to interact effectively with Members, Guests and VR unit Owners. Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. Knowledge of commercial cleaning parameters regarding common spaces; i. e. carpets, tile, and outdoor surfaces. Knowledge of Ocean Reef Club policies applicable to Housekeeping, especially those relating to safety and security of guest and Club property. Basic mathematical skills to prepare moderately complex calculations for financial reporting. Supervisory skills to manage entire housekeeping operation. Ability to acquire and maintain relationships with associates, vendors, contractors. Ability to coordinate and cooperate with other departments regarding housekeeping services/activities. Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors and all common areas of the Club. Well organized, self-motivated and detail-oriented. Must display creativity, loyalty, dependability and good judgment. Computer skills: Windows, Visual One (preferred), Medallia, Micromain and Birchstreet QUALIFICATION STANDARDS: EDUCATION and/or EXPERIENCE: Must have minimum of Associates Degree in Hospitality or viable acceptable experience. A minimum of five years housekeeping/janitorial supervisory experience in a hospitality-oriented facility such as a hotel, club or resort required. LICENSES or CERTIFICATES: Must have a valid driver's license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include: Must be able to carry up to 50 pounds and push/pull carts or equipment up to 250 pounds with assistance. Must be able to endure various physical movements throughout the work areas. Must be able to reach above head and shoulder height to perform job duties. Ability to accommodate a flexible work schedule. Must be able to stand for long periods of time exerting well paced mobility for up to 10 hours in lengths or entire shift. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be: Must be able to work well in high pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Noise level in the work environment is usually varied with both indoor/outdoor settings Must be able to work in variable temperature/weather conditions Must be able to work in guest rooms, private homes, service areas and housekeeping office. Must be able to work around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals. GROOMING: Must maintain and comply with a neat, clean, and well-groomed appearance as stated in the Ocean Reef Club Associate Handbook. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, changes is workload, rush jobs or technological developments) dictate.
    $47k-74k yearly est. 58d ago
  • Agent - Front Office

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    Position: Front Desk AgentDepartment: Front OfficeReports to: Front Desk SupervisorFLSA: Non-Exempt ESSENTIAL DUTIES AND RESPONSIBILITIES: In addition to the following duties and responsibilities, other duties may be assigned:Greet members and guests by their name, with a smile and a warm welcome when they enter the lobby. Prepare and complete in detail, daily tasks according to check list and special assignments by a Front Desk Supervisor, Manager or Director in a professional and timely fashion. Provide assistance and information to all members and guests at all times and are familiar with different club services, activities, facilities and locations; meeting rooms, the fishing village, shops, charter activities, restaurants and the Buccaneer Island. Be able to answer questions concerning any outdoor amenities corresponding to the club lodging; pool locations, washer and dryer facilities and golf cart outlets. Prepare the registration cards and temporary membership cards for the arrivals and insure that all special needs and requests are satisfied. Correctly check in and out members and guests in the most courteous and friendly manner possible, using their surname at least three times. Monitor all house folios to insure accuracy, name, address, room rate, departure date, service charge and form of payment. Take same-day and future room reservations when the reservation office is not opened, be familiar with all rates, programs, packages, different types of lodging offered by the Ocean Reef Club and the cancellation policy. Communicate effectively with all other departments in a professional manner, maintaining a good working relationship and atmosphere. Basic knowledge about membership, different types, monthly billing, gate clearance and sponsorship. Follow procedures with regard to cashiering and verify the assigned cash bank at the end of each shift and accurately and honestly handle all cash transactions. Know the names of and recognize the members of the Board of Directors, understand the relationship between ORC and ORCAAbove all the ability to accomplish all of the above while maintaining a cheerful, helpful, professional and service oriented attitude towards all members' guests and associates at the Ocean Reef Club. QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication skills (verbal and written) Works well within a team environment Strong leadership skills and abilities Organized and detail oriented Well developed stress management skills Friendly, out-going and service-minded Computer skills: Windows, Microsoft Office, hotel management software Flexible Scheduling: ability to work long hours as needed. EDUCATION and/or EXPERIENCE. High school graduate. Minimum 1 year of experience in hospitality at a private club, resort or a large scale hotel. LANGUAGE. Must be able to communicate, read, and write the English language well in order to communicate with co-workers and fully understand job assignments. MATHEMATICAL SKILLS Able to maintain $500. 00 cash bank. PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to carry up to 25 pounds Must be able to stand for long periods of time Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis WORK ENVIRONMENT. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample work conditions might be:Juggles many tasks at once Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.
    $27k-32k yearly est. 9d ago
  • Coordinator - Membership

    Ocean Reef Club 4.1company rating

    Ocean Reef Club job in Key Largo, FL

    SUMMARYMission Statement: To maximize satisfaction, desirability, value and distinction of Membership in Ocean Reef Club by providing unsurpassed value, excellence and quality in all services and facilities. Membership Coordinator is responsible to support all membership services under the supervision of the Director of Membership. This individual will perform the day to day operations of the office, from printing member cards, updating reports, answer member questions, assisting with statement questions including disputes, processing applications to updating reports and ensure records are kept accurately. We are open seven days a week, including holidays and attending member engagement events is also required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Club, Hospitality and/or Customer Service experience Strong interpersonal communication skills, written and verbal (English required) Computer skills: MS Word, Excel, PowerPoint; Hubspot, Visual One (helpful but not required) Competent and creative problem-solving skills; ownership, respect & care being used Display loyalty, dependability, good judgement, organization, cheerful disposition ESSENTIAL DUTIES AND RESPONSIBILITIESIn addition to the following duties and responsibilities, other duties may be assigned: Greet all members, guests & fellow associates in a positive and energetic manner Provide Membership information to potential applicants; update HubspotDisplays high levels of patience, tact and diplomacy in all interactions Cross-train within department as well as across departments to ensure individual Club knowledge & Culture is sustained Process Membership applications Process member cards & cards for employees of Members Coordinate member engagement events Write letters of introduction for members to visit Affiliate Clubs Send welcome email to members (Equity, Social, Legacy) Schedule & conduct New Member Orientations (all categories) Accept member payments Review sponsorship forms when they are flagged Attend member events as required Maintain positive relationships at the Club, across departments Answer incoming phone calls, courteously and assist in answering questions, resolving situations; average 100-150 calls per day (3,000-4,500 a month) Share member feedback to address/resolve situations using good judgement Greet and assist all who come to the Membership office Complete scanning of documents to member files Complete assignments for annual Dues Renewal Examples, call campaigns, Resignation letters, provide list (monthly) to accounting of members who opted out of voluntary charges Understand the Club By-Laws, Rules, Regulations & Policies to educate/enforce Provide notes in Member profiles as applicable Upon request make updates to member profiles/teach members over the phone or in person how to make these changes themselves. Support fellow departments as necessary (Labels for the Bag room open as an example) Keep accurate member records & provide monthly reports As example, 59 Day Rule, Unprotected Properties, Guest ReportsAssist with the annual waitlist activation; duties as assigned Complete member conversions as directed Complete records/data audits as assigned Hubspot monthly reports EDUCATION AND/OR EXPERIENCE High school diploma required. College degree preferred. One or more years experience in private club or customer service desired. A combination of education, training and experience that provides equivalent knowledge, skills and abilities is acceptable. LANGUAGEMust be able to comprehend the English language and demonstrate the ability to express and exchange ideas through oral and written communication and convey detailed and/or important instructions accurately, loudly and/or quickly. MATHEMATICAL SKILLSBasic arithmetic skills are required. REASONING ABILITYMust be able to set priorities and possess the ability to meet deadlines and exercise initiative within department guidelines. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Physical demands will include: Sit for extended periods of time; at times for eight or more hours. Walk and stand for extended periods of time. Perform verbal, written, visual, and auditory communications. Perform repetitive motions, such as typing. Have finger dexterity to operate computer, copier, printer, fax, calculator, telephone and other office equipment. Perform tasks requiring bending, stooping and kneeling, and lifting and carrying 25 pounds. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The membership department is demanding, fast-paced and professional. The membership department expects to achieve the Club mission statement through each interaction and to achieve this expectation the following must be accomplished: Noise level in the environment is usually moderate Occasionally works outside the office Ability and desire to work flexible hours Evening and weekend coverage of office and Club events Professional appearance and demeanor Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. ATTENDANCE, APPEARANCE AND CONDUCTRegular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club. Proper grooming is required by all associates and is described in detail in the Associate Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club Associate Handbook for the safe and efficient operation of Club. Associates who violate any part of the Ocean Reef Club Associate Handbook will be subject to disciplinary action, up to and including termination of employment. When in need of clarification contact your supervisor and/or the Human Resources department. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, changes in workload, rush jobs or technological developments) dictate.
    $28k-39k yearly est. 60d+ ago
  • Beach Market Barista

    Lido Beach Resort 3.9company rating

    Sarasota, FL job

    Beach Market Barista Job Summary: The Beach Market Barista at LOCATION in CITY, Florida is a full time hospitality and restaurant position responsible for preparing and selling coffee drinks and providing world class service at our Beach Market Cafe. Compensation & Benefits for the Beach Market Barista: The Beach Market Barista is eligible to receive a competitive salary commensurate with experience in the field. Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities for the Beach Market Cafe Barista: Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino. Receive and process payments once placing customer food and beverage orders through POS Order, receive, stock supplies and retail products. Preparing and serving beverages, ranging from simple to elaborate ones Preparing and serving food items such as soups, sandwiches and pastries Answering customers' questions about menu choices Promoting and recommending menu options to customers Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs Respond to orders, questions, concerns, and complaints in a polite and efficient manner Accurately handle cash and credit card payments, following appropriate cash-handling procedures Serve customers quickly and efficiently Demonstrate a thorough understanding of all the menu offerings Observe relevant health and safety standards Keeping the work environment sanitary and organized Evaluating and modifying processes to improve efficiency and quality of service Working to attract new customers and expanding the menu Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency. Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management. Adheres to all company policies and procedures as established in the Staff Member Handbook. At the Opal Collection, we are committed to providing equal employment opportunity and no individual is discriminated against on the basis of race, religion, color, gender, age, national origin, sexual orientation, veteran status, disability, genetic information, service in the uniformed services or any other classification protected by applicable federal, state or local law.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Animal Services Technician Receptionist

    Ocean Reef Brand 4.1company rating

    Ocean Reef Brand job in Key Largo, FL

    The Animal Services Technician/ Receptionist position is a dual role. As Animal Services Technician, this individual is responsible, for caring for ORCATs at the Grayvik Animal Center and throughout the Ocean Reef Community. As a Receptionist, this individual is responsible for greeting visitors and guests, answering telephone calls, and facilitating accurate communications between clients, veterinarian, technicians and managers. In addition, the Receptionist performs various administrative duties, including, but not limited to maintaining patient records and assisting in managing ORCAT/Grayvik social media accounts. These duties include Administrative as well as hands-on tasks. SPECIFIC DUTIES (INCLUDING BUT NOT LIMITED TO) Animal Services Technician Duties: Will set traps as directed. Ensures that daily feeding routes are accomplished. Keeps feeding station bowls organized and clean. Provides husbandry care for each animal in the center. Monitors the health of all animals under their care. Provides food and water daily. Assists the veterinarian, technician and co-workers as needed. Keeps feeding stations clean and organized. May keep records of feedings. Receptionist Duties: Performs receptionist duties, including answering telephone calls promptly and courteously, returning messages, and greeting clients and visitors. Keeps detailed and accurate records of visitor requests and of calls received. Schedules patient appointments, sends patient reminders, and maintains ongoing communication. Keeps appointments on schedule by being familiar with time required for different procedures/examinations and schedule as needed. Ensures a smooth client and patient flow from waiting room to exam room to payment processing. Prepares and presents price quotes when requested by clients. Compiles patient medical information. Performs various data entry tasks, including documenting and maintaining patient records within databases. Ensures all website/social media information is current, including the list of veterinary services offered and the list of adoptable Orcats. Works with the ORCA Director of Communications to ensure all website information is current. Develops and writes content for social media accounts, articles, and flyers. Assists with tracking and reporting financial data. Assists with the planning and coordination of community events. May be assigned additional duties as deemed necessary. Assists with disinfecting and sanitizing all areas. QUALIFICATIONS Ability to interact with clients in a knowledgeable and professional manner. Comfortable working with patients of all sizes and temperaments. Ability to read, write, and speak English and to communicate effectively. Strong organizational and analytical skills. Ability to organize tasks, multitask and meet deadlines. Ability to work independently, demonstrate initiative, and accept direction on given assignments. Ability to work with others in a collaborative manner. Ability to identify, analyze and solve problems effectively. Ability to restrain most patients up to 40-lbs without assistance. Comfortable working with technology and able to quickly learn new software and diagnostic tools. Proficient in the use of Word, Excel and Outlook as a minimum. Ability to bend, stoop or kneel. Ability to sit or stand for up to three (3) hours without a break. Ability to lift objects up to 40lbs without assistance. Ability to see, read, hear, to speak calmly and clearly in the face of various types of pressure, not allowing emotions to overwhelm attitude and/or performance. KNOWLEDGE Practical knowledge of standard veterinary procedures, medications, medication dispensing restrictions, recognition of an emergency and maintaining of veterinary records. Basic understanding of vaccine protocols, preventative care and dietary recommendations. Basic knowledge of animal health and anatomy. Knowledge of/or ability to learn and understand veterinary terminology and ORCAT Trap, Neuter, Release (TNR) program procedures. Acknowledges may be exposed to hazards such as medical, chemical, biological waste, loud noises, animal bites or scratches. Knowledge of policies and procedures outlined in ORCA employee manual, as well as implied within reasonable expectation. EDUCATION AND EXPERIENCE Education High school diploma or equivalent is required. An Associate's Degree from an accredited College or University is preferred. Experience One (1) year experience preferred. Licenses, Certificates, or Other: None. EDUCATION AND EXPERIENCE Disclaimer Any combination of the above education and experience sufficient to perform the essential duties for the position will be considered. Deadline to apply is on December 31, 2025.
    $32k-46k yearly est. 60d+ ago

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Ocean Reef Club may also be known as or be related to Ocean Reef Club, Ocean Reef Club, Inc. and The Racquet Club At Ocean Reef Inc.