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  • Retail Store Specialist - (Customer Service/Merchandising) - Part Time

    Ocean State Job Lot 4.7company rating

    Ocean State Job Lot job in Norwood, MA

    Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $15.75 - $16.75 Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail. Your Everyday Perks & Protection: * 30% Associate Discount: Enjoy exclusive savings on our amazing products! * Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs. * Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay - because your time off is just as important as your time on! * Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected. * Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings. * Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury (For Full Time Associates). * Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits. : The Store Specialist role at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - all while adhering to Company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities. Key Responsibilities: * Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment. * Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions. * Promote Company-wide customer initiatives (donations, loyalty programs, promotions). * Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines. * Train and coordinate assigned associates, manage breaks according to policy and regulations. * Communicate issues and improvement opportunities to store leadership. * Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning. * Handle daily damages and returns according to established procedures. Qualifications: * Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred. * Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required. * Full-time associates in this role must have availability to work as needed by the business including nights and weekends. * Must be 18 years of age or older. Work Environment: * Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift. * Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis. * Overnight and weekend assignments may be required. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Building Your Future & Beyond: * Eligible for Referral Bonus: Help us find top talent and get rewarded for it! * Tuition Reimbursement: We invest in your growth and development by supporting your continuing education (For Full Time Associates). * Profit Sharing Bonus: Share in our success and see the direct impact of your hard work. * 401K: Secure your financial future with our retirement savings plan. * OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services! This does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDSPEC
    $15.8-16.8 hourly 28d ago
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  • Retail Store Area Supervisor-(Key Holder) - Full Time

    Ocean State Job Lot 4.7company rating

    Ocean State Job Lot job in Waltham, MA

    The starting pay range is $19.00-$21.00/hr, based on qualifications and experience. We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a highly experienced individual's value. Join our team! All associates receive a 30% associate store discount! We're committed to creating an environment where you can grow, innovate, and enjoy true work-life harmony. Apply today and discover a career that truly benefits you! Company Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail. Your Everyday Perks & Protection: * 30% Associate Discount: Enjoy exclusive savings on our amazing products! * Wellbeing Time & Care.com Access: We support your personal well-being and provide resources for your family's care needs. * Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay - because your time off is just as important as your time on! * Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, Life Insurance, Critical Illness, and Accident coverage, ensuring you and your loved ones are protected. * Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings. * Short-Term Disability: Receive income protection if you're unable to work due to a temporary illness or injury. * Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits. : The Store Area Supervisor role at OSJL oversees the daily operations and merchandising of assigned areas. They ensure smooth freight flow while prioritizing exceptional customer experiences, all under the guidance of a designated Team Leader. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions. Key Responsibilities: * Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model. * Bridge the gap between customers and corporate customer service, ensuring effective resolution for all. * Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions). * Create effective work schedules for your assigned area. * Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment. * Support training for store associates in your area, fostering opportunities for growth across all levels. * Manage merchandise presentation, ensuring timely adherence to Company guidelines. * Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow. * Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks. * Identify, separate, and display priority items effectively. * Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies. * Uphold all store safety and maintenance standards. * When designated, supervise store operations, including opening and closing procedures. * Operate a cash register as needed. * Adhere to all Company policies and procedures. Qualifications: * 1 or more years professional experience in other retail environments required. * Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred. * Computer skills (i.e., Google platform, including, but not limited to, Email, Sites, Slides, Drive, Docs, Sheets; and Qlik). * Availability to work as needed by the business including nights and weekends. * Must be 18 years of age or older. Work Environment: * Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift. * Some sedentary activities and near vision use for reading and computer use. * Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Building Your Future & Beyond: * Eligible for Referral Bonus: Help us find top talent and get rewarded for it! * Tuition Reimbursement: We invest in your growth and development by supporting your continuing education. * Profit Sharing Bonus: Share in our success and see the direct impact of your hard work. * 401K: Secure your financial future with our retirement savings plan. * OSJL Vacations & Various Discounts at Partner Companies: Unlock incredible travel opportunities and savings on a wide range of goods and services! This does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. #INDSup
    $19-21 hourly 24d ago
  • Seasonal Stock Associate starting at 16.50/hr

    Cost Plus World Market 4.6company rating

    Worcester, MA job

    Join our seasonal team and let's get merry! Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: * Flexible scheduling that supports your lifestyle & work-life balance * Up to 30% shopping discount on our unique finds for you and your designated shopper * Working with a team who thinks the world of you * Wellness resources to be and do your best * Anniversary and recognition programs that celebrate you * Hands-on training for career growth made for you * Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do You will be responsible for a variety of duties including customer service and making the shopping experience fun and memorable for our customer: * Process freight and unload trucks * Maintain merchandising, pricing, signing and sales floor replenishment standards. * Maintain an organized stockroom. * Contribute to a safe shopping environment. * Checkout customer in store and buy online pick up in store purchases as needed * Share your passion and knowledge for our products and help customers find the perfect "anything." Experience & Skills You'll Bring * A can-do attitude and commitment to contributing to a collaborative, open minded, adaptable, honest, and respectful culture. * Retail experience a plus but not required. * Excellent communication & time management skills. * Ability to initiate a conversation. * Minimum Age 16 years. * Ability to lift up to 40 lbs. Hourly Pay Range is $16.50-$17.00 If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $16.5-17 hourly Auto-Apply 60d+ ago
  • Business Operations Finance Manager

    Goody 3.5company rating

    Remote or San Francisco, CA job

    We're seeking a Business Operations Finance Manager to join our growing finance team. Reporting to the Director of Finance, this role supports day-to-day accounting operations while driving improvements in financial data accuracy, reporting, and process efficiency. The ideal candidate is detail-oriented, analytical, and comfortable working cross-functionally with engineering and data teams to ensure clean, scalable data flows that support revenue recognition and decision-making in a fast-paced, multi-vendor marketplace. Key Responsibilities Support monthly close under GAAP, ensuring accuracy of marketplace and e-commerce transaction reporting Partner with external accountants on reconciliations, audit support, and tax compliance Assist with revenue recognition, including timing of acceptance-based revenue and breakage accounting Work closely with engineering and data teams to improve data pipelines feeding financial systems Build, automate, and maintain reporting dashboards in Tableau, ensuring leadership has accurate real-time metrics Manage expense accruals, vendor payables, and customer deposit reconciliations Contribute to financial models for forecasting, budgeting, and cash flow tracking Identify and recommend process improvements to scale accounting and reporting operations Prepare reporting packages for leadership and external stakeholders Requirements Requirements Bachelor's degree in Finance, Accounting, Data Analytics, or related field 4-8 years of experience in finance or accounting within a high-growth or transaction-heavy business Strong analytical skills and advanced proficiency in Excel and Tableau Understanding of GAAP and revenue recognition principles, ideally in a marketplace or e-commerce setting Comfortable working with large data sets, systems integrations, and cross-functional projects with engineering teams Organized, detail-oriented, and able to meet deadlines in a fast-paced environment Excellent communication skills, able to translate complex data into actionable insights Nice-to-Haves Experience in a multi-vendor marketplace or e-commerce business model Exposure to stored value, payment processing flows, and sales tax CPA or CPA-track qualification Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Fully remote with annual company offsite. Previous locations include Maimi, Cabo, San Diego, and Banff. $100/month towards wellness Stock Option Plan Salary range: $120,000 - $150,000 Goodys!
    $42k-61k yearly est. Auto-Apply 60d+ ago
  • Lead Product Designer

    Goody 3.5company rating

    Remote job

    Goody is hiring a Lead Product Designer who has an excellent visual eye and is motivated by building delightful products. Remote (US & Canada preferred) Salary range: $160K - $200K + equity Goody is a gifting platform that makes personal and professional gifting easy - you don't need an address, and you don't need to worry if your recipient prefers something else, since they can swap their gift. We also offer an API to plug in gifting and commerce to any app. We help people celebrate milestones, recognize achievements, close deals, and make clients feel valued through thoughtful gifts that make people's days. Founded 5 years ago, our product is used by Google, Stripe, Meta, Anthropic, Notion, NBCUniversal, DHL, and others. Despite being something everyone does, gifting is one of the areas of commerce yet to be disrupted, and our mission is to capture that market opportunity and spread joy and positivity. And with Goody being co-founded by a designer, we view design as absolutely central to our mission. For designers who love to craft experiences: You'll be working on a product where the goal is delight. Gifting is meant to be experiential. We have a lot of fun crafting the experience to be fun, and we consider how each screen impacts the emotional experience, such as our gift unwrap experience which has a neat (and customizable) animation designed to immerse the recipient. We worked with XYZ Type to tailor our own typeface (this one!) when we couldn't find one off the shelf that conveyed our vibe. And we have big ambitions for how to make the experience even better and more fun (for which we could use your ideas and taste!) For designers who love ownership and impact: You'll have deep ownership over projects that impact the success of our company. You'd work directly with me (Mark), the co-founder, CTO, and Head of Product, to build our key projects, and we'll bounce ideas between and challenge each other, which will ultimately lead to the best work. And as you might expect in a tight-knit startup, you'll be responsible for full features and will heavily impact our users' experience of our product, and ultimately the success of the company. For designers with business sense: You'll have an opportunity to design the product that wins this market. Gifting is one of the areas of commerce yet to be revolutionized. We are in an excellent position to win this market, in part because Goody is the design leader in the gifting space, offering the best UI/UX for business gifting. History has shown that companies with the best design and taste tend to win, if coupled with good execution. If you related with all three of these, that's a good sign. We are looking for a designer with the combination of deep sense of craft and obsessiveness over quality, who thrive with ownership and responsibility, and who have excellent business sense. What you'll do Design user interfaces and experiences for Goody's responsive web application, including the sender experience (ecommerce and SaaS) and recipient gift experience Since product and design are inextricably interlinked, collaborate with product to evolve product direction based on findings in the design process Understand user needs through feedback, testing, research, and gathering information from users and stakeholders Evolve Goody's design language to changing needs and new feature development Explore ways to integrate AI/ML in non-BS, actually useful ways This is an IC, non-management role, so you can focus on creating Who you are 5+ years of experience in product design, with a portfolio showcasing fresh, creative work for web and mobile Top 5% visual talent, with both a good eye and the skills to execute Experienced in the main gameplay loop of design, namely exploring the option space and iterating until something hits. You should be used to doing that and creating new avenues to explore and iterate, to ultimately arrive at the most harmonious design Growth mindset and an ability to take constructive feedback and thrive in a no-ego culture Familiarity with ecommerce is a plus US or Canada residents preferred What we offer Fully remote company with opportunities to meet in person, such as regional meetups and our annual company offsite Base salary range of $160K-200K USD plus stock options We offer benefits and perks to our employees including but not limited to: comprehensive medical plans, including vision and dental, flexible PTO, paid family leave, education and wellness stipends, and (of course!) lots of gifts.
    $48k-97k yearly est. Auto-Apply 60d+ ago
  • PT Early morning truck unloading and stocking

    Michaels Stores 4.3company rating

    Millbury, MA job

    Store - WOR-MILLBURY, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to standards * Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments * Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload, stocking, and planogram (POGs) processes * Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store * Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Retail and/or customer service experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $15.00 - $17.70 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $15-17.7 hourly Auto-Apply 16d ago
  • Security System Technician (Company Van Included)

    Ocean State Job Lot 4.7company rating

    Ocean State Job Lot job in North Kingstown, RI or remote

    Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities. : The Security System Technician role at OSJL is responsible for installing and servicing video surveillance systems, public address systems, call boxes, and other related items in OSJL's field locations, Distribution Center ("DC"), and Corporate Office. Key Responsibilities: * Review new installations with the Security System Supervisor and/or project manager to ensure that plans are aligned and that proper equipment and materials are ordered. * Install new systems including, but not limited to, cable, conduit, and equipment. * Program new system components and train associates on their use. * Communicate effectively with the Security System Supervisor during installations and project closures. * Perform service calls and preventive maintenance calls. * Travel to and participate in technical training classes. * Continuously seek opportunities to improve efficiency and reduce costs related to security systems. * Investigate, troubleshoot, and correct system malfunctions and failures within field locations, the DC, and the corporate offices. * Teach and coach associates on Asset Protection policies, procedures and safety requirements. Qualifications: * Associates degree in a related field is preferred. * Experience in electrical wiring, or basic networking is preferred. * 1 or more year of mechanical experience is required. * Working knowledge of basic electricity and low voltage wiring, video surveillance systems (DVRs, NVRs, and VMS systems) and media. * Must be independent and be able to problem solve with little to no supervision. * Must possess a valid driver's license and clean driving record. * Proficient in Microsoft Office and Google platform (i.e. Sites, Slides, Drive, Docs, Sheets). Work Environment: * Work primarily in retail store environments. Travel to retail store locations across multiple states required. * Responsible for physical activities including using equipment, position self to properly complete tasks, ascend and descend to heights of 20 feet or more. Should be able to lift and move 50 lbs of material on a regular basis. * While performing the duties of this job, the associate may be exposed to outside weather conditions. The noise level in the work environment is usually moderate. * Some work in a climate controlled environment with minimal safety/health hazard potential. Some sedentary, and near vision use for reading and computer use. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Remote: work may be completed outside of the company locations. The role is responsible for setting up a professional and ergonomically safe work environment and to be available during working hours. OSJL Featured Total Rewards & Perks: * Competitive Paid Time Off (PTO) * Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more. * 401K Program * Flexible Spending Account (FSA) * Tuition Reimbursement * Associate Store 30% Discounts * Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 20% off at OSJL affiliated restaurants. * Free lunch Fridays This does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. The compensation range for this position is $22.00-$26.00/hr. Salary commensurates with experience. #INDCorp
    $22-26 hourly 32d ago
  • Retail Team Member - Events Coordinator

    Michaels Stores 4.3company rating

    Bellingham, MA job

    Store - BELLINGHAM, MA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $15.00 - $17.70 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $15-17.7 hourly Auto-Apply 60d+ ago
  • Human Resources Assistant

    Cost Plus World Market 4.6company rating

    Remote or Alameda, CA job

    Who We Are: For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won't find anywhere else. And, while diversity of products is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contribution and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful. What you'll do As the first point of contact for associates, you'll use strong customer service and communication skills to resolve inquiries related to the HR systems you support. Your responsibilities will include: Supporting Home Office, DC, and Field associates via email or phone on routine HR questions. Resolving or escalating a variety of HR system related inquiries, including providing basic training for HR transactions and performing password resets in multiple applications. Partnering with the HR team to hand-off associate relations cases or other issues requiring escalation. Completing a variety of administrative tasks related to compliance with state and federal law Assisting with routine audits and/or data entry tasks in HR systems Identifying and recommending improvements to HR systems and tools for a better user experience. What you'll bring 1-2 years' experience in a high-volume customer service environment, such as a call center or retail store location Ability to accurately assess an issue and determine appropriate escalation protocols Familiarity with HR systems and concepts, including system access and basic HR transactions or processes Strong customer service orientation and ability to support non-technical users via phone and/or email communication The ability to work independently, as well as being comfortable sharing knowledge and responsibility with the full HCM team Able to handle confidential information with professionalism and diplomacy Knowledge of and experience in a retail environment desired This is a fully remote position, with responsibilities that require strong communication skills and the ability to thrive in a virtual work environment. Why You'll Love It Up to 30% employee discount and product sample sales! A fun and supportive work environment where you feel welcome and safe. A culture of inclusion that empowers you to be your best authentic self. Opportunities to make an impact through your passions. Wellness Program including virtual fitness classes, personal health advocates, coaches, gym discounts and more. Accrued Vacation, Sick Time and Personal Holidays. Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more. CA Pay Range is $28 - 32 hourly. Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance. If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $28-32 hourly Auto-Apply 15d ago
  • Customer Service Manager

    Hobby Lobby 4.5company rating

    Foxborough, MA job

    New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting full-time range - $20.15 - $21.15 per hour Job Description - Requirements * Excellent Customer Service Skills * Basic Computer Skills * Desire To Learn * Trustworthy And Dependable * Super Friendly * Previous Work References If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. Full-Time Benefits include: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.
    $20.2-21.2 hourly 21d ago
  • Full Time Customer Experience Manager

    Michaels Stores 4.3company rating

    Wareham, MA job

    Store - BOS-WAREHAM, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-22.2 hourly Auto-Apply 20d ago
  • Seasonal Sales Associate

    Cost Plus World Market 4.6company rating

    Somerville, MA job

    Join our seasonal team and let's get merry! Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: * Flexible scheduling that supports your lifestyle & work-life balance * Up to 30% shopping discount on our unique finds for you and your designated shopper * Working with a team who thinks the world of you * Wellness resources to be and do your best * Anniversary and recognition programs that celebrate you * Hands-on training for career growth made for you * Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do You will be responsible for a variety of duties including customer service and making the shopping experience fun and memorable for our customer: * Process freight and unload trucks. * Maintain merchandising, pricing, signing and sales floor replenishment standards. * Maintain an organized stockroom. * Contribute to a safe shopping environment. * Checkout customer in store and buy online pick up in store purchases as needed. * Share your passion and knowledge for our products and help customers find the perfect "anything." Experience & Skills You'll Bring * A can-do attitude and commitment to contributing to a collaborative, open minded, adaptable, honest, and respectful culture. * Retail experience a plus but not required. * Excellent communication & time management skills. * Ability to initiate a conversation. * Minimum Age 16 years. * Ability to lift up to 40 lbs. Hourly Pay Range is $16.50-$17.00 If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $16.5-17 hourly Auto-Apply 60d+ ago
  • Store Manager

    Cost Plus World Market 4.6company rating

    Hanover, MA job

    We're looking for a dynamic, results-driven leader to open our new store in Hanover, MA!! Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: Flexible scheduling that supports your lifestyle & work-life balance Up to 30% shopping discount on our unique finds for you and your designated shopper Working with a team who thinks the world of you Wellness resources to be and do your best Anniversary and recognition programs that celebrate you Hands-on training for career growth made for you Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management. Ensure a branded store experience through consistent visual execution, standards, and recovery. Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results. Achieve store sales and metric goals through regular business analysis and problem-solving activities. Manage all store controllable expenses and profitability components. Validate and ensure execution of all merchandising, marketing, and promotional strategies. Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities. Ensure a consistent orientation and onboarding experience per company expectations. Address and resolve employee issues and/or concerns with the appropriate partnership. Conduct regular team assessment and succession planning activities that build the bench. Ensure store schedule effectively maximizes business environment and adjust as needed. Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines. Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability. Additional duties and responsibilities as assigned by Field Leader. What You'll Bring Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently. Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred. Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business. Minimum Age 21 years. Ability to lift up to 40 lbs. Pay Range is $80,000 - $90,000 annually If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $80k-90k yearly Auto-Apply 32d ago
  • Inventory Specialist

    Michaels Stores 4.3company rating

    Chelmsford, MA job

    Store - BOS-CHELMSFORD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to standards * Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments * Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload, stocking, and planogram (POGs) processes * Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store * Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Retail and/or customer service experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $16.00 - $18.80 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-18.8 hourly Auto-Apply 10d ago
  • #915 Framingham Co-Manager

    Hobby Lobby Careers 4.5company rating

    Framingham, MA job

    Embark on a meaningful journey with us. We're seeking individuals inspired by the teaching of compassion and care. Join our team as a Co-Manager, where making a positive impact is not just a job, it's a calling. As a successful Co-Manager: You, along with the Store Manager, will be integral in providing operational leadership within your assigned location. You will lend your merchandising prowess to enhance and maintain high levels of presentation throughout your assigned area. You will be a leader and mentor to new and existing Hobby Lobby team members and will work to ensure their success. Starting salary range: $75,000 to $78,000 plus bonus annually. Previous retail management experience. An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment. Open to relocation for promotion. Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay Employee Discount Life Insurance and Long-Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call (800) 200-1494.
    $75k-78k yearly 60d+ ago
  • Assistant Manager

    Cost Plus World Market 4.6company rating

    Hanover, MA job

    New Store Opening in Hanover, MA! We are looking for dynamic assistant managers committed to operational excellence, collaboration, and team success! Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: * Flexible scheduling that supports your lifestyle & work-life balance * Up to 30% shopping discount on our unique finds for you and your designated shopper * Working with a team who thinks the world of you * Wellness resources to be and do your best * Anniversary and recognition programs that celebrate you * Hands-on training for career growth made for you * Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals. Your primary job responsibilities will include but are not limited to: * Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values * Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action * Consistently exemplify, maintain, and foster the culture and values of World Market * Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager * Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management * Utilize all company tools and training resources to educate and validate team execution of key business functions * Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives * Support and maintain a safe work environment through ongoing safety training, awareness, and accountability Skills & Experience You'll Bring * Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment * Effective communication skills, being open to feedback, and the ability to adapt quickly * Ability to provide in the moment coaching to associates * Ability to de-escalate store and customer situations effectively * Ability to plan and prioritize according to the needs of the business * Strong sense of urgency * Attention to detail * Creative problem solving * Sound decision-making skills * Effective delegation skills * Ability to execute daily priorities efficiently * Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred * Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs * Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed * Minimum age: 21 years Hourly Pay Range is $21.00-$25.00 If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $21-25 hourly Auto-Apply 31d ago
  • Retail Associates

    Hobby Lobby 4.5company rating

    Framingham, MA job

    Immediate Openings! We are currently accepting applications for full-time and part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded. Starting full-time range - $20.15 - $21.15 per hour Starting part-time range - $15.75 - $16.75 per hour Store hours are Monday through Saturday, 9 am to 8 pm and we are CLOSED ON SUNDAY. Departments Include: * Art * Crafts * Custom Frames * Fabrics * Floral * Hobbies Job Description - Requirements * Applicants must be available to work some nights and weekends. * Applicant must be mature and self motivated. Previous experience in the craft or hobby field is preferred, but not necessary. Full-Time Benefits include: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.
    $20.2-21.2 hourly 16d ago
  • customer experience manager ft

    Michaels Stores 4.3company rating

    Worcester, MA job

    Store - Worcester, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.00 - $22.70 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $17-22.7 hourly Auto-Apply 22d ago
  • Seasonal Stock Associate starting at 16.50/hr

    World Market 4.6company rating

    Framingham, MA job

    Join our seasonal team and let's get merry! Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it! When you join our team, you'll enjoy: Flexible scheduling that supports your lifestyle & work-life balance Up to 30% shopping discount on our unique finds for you and your designated shopper Working with a team who thinks the world of you Wellness resources to be and do your best Anniversary and recognition programs that celebrate you Hands-on training for career growth made for you Benefits - Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more What You'll Do You will be responsible for a variety of duties including customer service and making the shopping experience fun and memorable for our customer: Process freight and unload trucks Maintain merchandising, pricing, signing and sales floor replenishment standards. Maintain an organized stockroom. Contribute to a safe shopping environment. Checkout customer in store and buy online pick up in store purchases as needed Share your passion and knowledge for our products and help customers find the perfect “anything.” Experience & Skills You'll Bring A can-do attitude and commitment to contributing to a collaborative, open minded, adaptable, honest, and respectful culture. Retail experience a plus but not required. Excellent communication & time management skills. Ability to initiate a conversation. Minimum Age 16 years. Ability to lift up to 40 lbs. Hourly Pay Range is $16.50-$17.00 If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $16.5-17 hourly Auto-Apply 60d+ ago
  • Retail Co-Manager

    Hobby Lobby 4.5company rating

    Athol, MA job

    Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced retail managers! Starting salary range: $75,000 to $78,000 plus bonus annually. Job Description - Requirements * Previous retail management experience, preferably in a senior store leadership position * An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment * Willingness to exhibit a hands-on leadership style * Open to relocation for promotion Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Personal / Sick Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.
    $75k-78k yearly 56d ago

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Ocean State Job Lot may also be known as or be related to OCEAN STATE JOBBERS INC., Ocean State Job Lot, Ocean State Jobbers Inc, Ocean State Jobbers, Inc and Ocean State Jobbers, Inc.