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Customer Service Leader Jobs At Ocean State Job Lot

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  • Retail Store Lead Merchandiser - NEW STORE OPENING! - Full Time

    Ocean State Job Lot 4.7company rating

    Customer Service Leader Job At Ocean State Job Lot

    Join our team! All associates receive a 30% discount! is $17.00- $19.00/ hour and is based on experience. Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail. : The Store Lead Merchandiser role at OSJL crafts visually appealing store environments, playing a key role in both established locations and new or remodeled stores within a designated market. The role collaborates closely with store leadership, territory Senior Merchandisers, and the corporate Merchandising Department to ensure alignment with Company initiatives, brand standards, and best practices in visual merchandising and operational excellence. Key Responsibilities: * Ensure exceptional customer experiences through exemplifying the T.R.E.A.T. model. * Implement and maintain visually impactful merchandising aligned with Company standards and strategies, including, but not limited to, participation in company merchandising training. * Execute planograms, plan-o-guides, and visuals effectively. * Implement merchandise plans considering category space needs and adjacency. * Complete all assigned tasks efficiently. * Participate in overall store operation and merchandising. * Collaborate with Store Leadership on ad product placement and presentation as well as conducting daily walk-throughs to address issues (i.e., reduction in price, flyers, Crazy Deals, and internet coupons). * Review merchandise reports and analysis to optimize merchandising and drive sales. * Ensure responsible handling of Company assets. * Assist in training, mentorship, and guidance for associates on Company merchandising practices, fostering a positive learning environment. * Uphold safety and maintenance standards, actively performing cleaning and janitorial tasks as needed. * Assemble store fixtures and signage according to Company standards. * Operate a cash register as needed. * Promote Company-wide customer engagement campaigns. * Perform various merchandising tasks (i.e., ticketing, cutting cases, lifting merchandise, hanging signage, displaying merchandise). * Travel to stores within the assigned region, as needed. Qualifications: * Prior merchandising planning and presentation experience in a retail environment is required. * Associate's or Bachelor's degree in business or a related field is preferred. * Prior retail management experience in operations and merchandising is preferred. * Proficient in Microsoft Office and Google platform (i.e., Sites, Slides, Drive, Docs, Sheets). * Availability to work as needed by the business, including, but not limited to, nights and weekends. * Must be able to travel to other locations based on business needs. * Must be 18 years of age or older. Work Environment: * Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift. * Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis. * Overnight and weekend assignments may be required. * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.
    $17-19 hourly 18d ago
  • Front End Supervisor (Full Time Hourly) - Balducci's Scarsdale, NY

    Albertsons Companies 4.3company rating

    Scarsdale, NY Jobs

    Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Supports the Front End Manager in overseeing duties of Front End Clerks, Courtesy Clerks, and Customer Service Clerks. Assists with overseeing the completion of daily cash, balancing, reconciliation and payroll reports, while supporting store sales and overall operating plan. DUTIES ANDRESPONSIBILITIES: Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Company's philosophy of personalized service. Provides fast, friendly, courteous and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary. Directs and supervises front end activities including: monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure front end is operational and that it projects a positive image. Handles and is accountable for cash flow and controls including: safe transactions, issues and pick-ups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies. Trains front end and courtesy clerks and monitors their compliance. Responsible for achievement of budget goals for labor, cash variation, check expense and supplies. Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety. Enforces dress and grooming standards for all employees. Responsible for compliance to company policies, procedures and applications in the Front End. Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. Other necessary and required duties as directed or required. PHYSICAL AND GENERAL REQUIREMENTS: Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure. Ability to deal with the public and project a positive image. Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs. Ability to stand or walk for long periods of time. Ability to move quickly. Ability to operate and troubleshoot PCs and check stand equipment such as printers, scales, public announcement equipment, scanners, and cash registers. Knowledge of interviewing techniques, basic employment law, computer software and the analytical ability to handle administrative details such as planning and scheduling. Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions. A good understanding of Company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activity. Mental alertness is necessary to ensure safe and accurate completion of work activities. Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures. Ability to present a positive image to the public. Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties. Knowledge of basic mathematics and weights and measures. WORK ENVIRONMENT: Working conditions consist of a temperature controlled store environment. Occasional exposure to outdoor environment with varying temperatures. Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others. The pay for this position is between $18 - $20 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, and qualifications. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. Albertsons Companies EOE Pay Details: 18 - 20
    $18-20 hourly 12d ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Family Dollar 4.4company rating

    Pittsburgh, PA Jobs

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries Retail
    $28k-34k yearly est. 11d ago
  • Assistant Store Leader of Operations

    Altar'd State 3.8company rating

    Lynnfield, MA Jobs

    Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Process Consistently meets or exceeds store and individual goals and contributes to the store's overall goals. Engages our guests and make their shopping experience exceptional! Co-Leads floor sets/refresh management Makes recommendations on hiring, promotions, and terminations of team members based on performance Manages and oversee scheduling Manages back of house organization Manages shipment and product prep process (steaming, hanging etc.) Plans and manages merchandise markdown process Manages supply orders, maintenance & cleaning Manages Inventory/Damages Audits and manage banking & loss prevention systems Trains new associates on operational processes Co-manages payroll and responsible for store's financial performance Responsible for decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team. Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office communication through Store Leader / District Leader partnership Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment. Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicates performance observations and offers feedback to the District Leader Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $46k-80k yearly est. 14d ago
  • Senior Sales Associate

    Nili Lotan New York 4.0company rating

    New York, NY Jobs

    About The Role Nili Lotan is looking for an enthusiastic Senior Sales Associate that has strong skills in retail luxury sales with a passion for our brand. The successful candidate will be an efficient professional who is detail oriented, accurate, highly organized, flexible, and reliable. They will be responsible for driving revenue by communicating with our VIP and loyal clients. They will provide superior styling advice, overview of product launches, one-on-one consultations, and personalized experiences. This position is base + commission . Responsibilities Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers. Initiate conversation, share advice, and share product knowledge to interact with the customer in every zone in a personalized, genuine way. Support an environment of teamwork, trust and collaboration with peers, customers, and supervisors. Build credibility and trust as a Senior Stylist by staying current with market competition, industry, fashion trends and customer shopping behaviors. Qualifications 5+ years of Digital or Retail Sales and Client Service experience in the luxury environment. Experienced stylist who has an active and established client book. Acumen of Shopify technology/platform is highly desirable. Knowledge of cash register systems, basic computer skills (iPad/Laptop, Mobile POS, and Internet). Excellent verbal and written skills to accurately complete all business reports and client related communications. Ability to adjust priorities and manage time in a fast-paced environment as business evolves. Personal and Professional Must-Have Qualities Self-Motivated Resourceful and Independent Problem Solver Professional and Enthusiastic Team Player Client Service Expert Strong Leader About Us Nili Lotan is a highly acclaimed ready-to-wear designer based in New York City. A mother of three, she lives in Tribeca with her husband, singer songwriter, David Broza. After graduating from Shenkar College of Engineering and Design in Tel Aviv, Lotan moved to New York where she led design for some of the industry's most respected names including Ralph Lauren, Liz Claiborne and Nautica. Lotan launched her eponymous brand in 2003, grounded in the belief that a wardrobe should function as an extension of oneself. Her philosophy is that clothes should be clean, sophisticated and functional, offering elements for self-expression. Lotan's design process is highly intuitive. She is inspired by women with a strong sense of personal style, and draws from art, music and rock n' roll to design her collection. By designing pieces she herself wants to wear, Lotan's collection instinctively resonate with a woman's lifestyle.
    $38k-82k yearly est. 4d ago
  • Customer Service Department Manager

    Whole Foods Market 4.4company rating

    Hingham, MA Jobs

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess your Team's performance in these areas. You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You are responsible for non-inventory supplies management & expense control, regulatory compliance, and special projects and/or assignments. As the Team Leader, you lead and develop Associate Team Leaders (ATLs), Supervisors, Team Trainers, and Team Members (as applicable). You are accountable for hiring, development, corrective actions, and separations. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Responsible for the integrity of the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget. Sustains exceptional knowledge and awareness of relevant competitors and industry trends. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Establishes and maintains collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules and standards. Completing hiring and separation decisions in partnership with Store Leadership. Maintains awareness and adherence to staffing guidance. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles. Provides timely, thorough, and thoughtful performance evaluations. Maintains cleanliness of workspaces including staging area and coolers. Maintains security of equipment, e.g., MSRs, phones, currency counters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills Exceptional ability to perform task management, balancing dynamic customer flows. Strong understanding of how labor utilization and task management drive performance metrics and customer experience. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). Strong ability to communicate performance analysis findings and actions, both verbally and in writing. Excellent interpersonal, motivational, team building and customer relationship skills. Capable of teaching others in a positive and constructive manner. Capable of maintaining inventory of supplies and buying, when necessary. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficient with email, Microsoft Office, and operations-related applications. Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.
    $57k-71k yearly est. 16d ago
  • Customer Service Supervisor

    Whole Foods Market 4.4company rating

    Boston, MA Jobs

    Job Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. Seeks awareness of relevant competitors and industry trends. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains Team Member safety and security standards. Ensures compliance with relevant regulatory rules and standards. Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. Maintains cleanliness of workspaces including staging area and coolers. Maintains security of equipment, e.g., MSRs, phones, currency counters. Proactively identifies process improvement opportunities. Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills: Ability to perform task management, balancing dynamic customer flows. Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). Excellent interpersonal, motivational, team building and customer relationship skills. Capable of teaching others in a positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications.
    $36k-41k yearly est. 8d ago
  • Service & Engagement Team Leader

    Target 4.5company rating

    Webster, NY Jobs

    The pay range per hour is $22.50 - $38.25 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first team culture Guest engagement; problem solving and resolution Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recovery Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement Support leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience Support your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture With ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues Create intra-day workload optimization plans for your team Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales Enable your team members to stay up-to-date on upcoming major promotions, brand launches and events Evaluate candidates for open positions and develop a guest-centric team Assist in closing knowledge and skill gaps for team members through training and experiences Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams Expect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guests Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment Support and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions If applicable, as a key carrier, follow all safe and secure training and processes Address store needs (emergency, regulatory visits, etc.) Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not required Lead and hold others accountable Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team Manage workload and prioritize tasks independently and with a team Welcoming and helpful attitude Effective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Climb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
    $22.5-38.3 hourly 13d ago
  • Customer Service Representative

    The Hollister Group 3.8company rating

    Westwood, MA Jobs

    We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Our Recruiters will help you refine your goals, improve your resume and interview skills, and stay on the lookout for a position that matches your experience and ambition! Our Administrative & HR Staffing team is currently looking to speak with candidates who would be interested in hybrid opportunities in Westwood, MA with similar specifications to those below: Responsibilities: Process and manage the return process from beginning to end Manage switchboard and answer or direct incoming phone calls Provide exceptional customer service internally and externally Use various systems, software, and support tools Answer Emails and Address website inquiries. Qualifications: 1+ years of customer service experience required Clothing Retail Experience a plus Excellent verbal and written communication skills Keen attention to detail when verifying and handling sensitive personal information Ability to quickly learn new systems and software Interested in learning more? Apply with your resume and we'll get in touch! Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $33k-38k yearly est. 14d ago
  • Senior Sales Associate, Garden State Plaza

    Versace 4.7company rating

    Paramus, NJ Jobs

    SENIOR SALES ASSOCIATE WHO YOU ARE: Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader! As a Senior Sales Associate, you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU'LL DO: Achieve individual sales targets and inspire others to achieve their goals Develop and expand customer base by capitalizing on high-profile clientele and sales Implement and manage the boutique's community outreach program in order to maintain active social relationships with clients Manage and maintain effective communications with the Store Manager Motivate team and build positive morale in order to drive results through accountability and celebrating successes Deliver operational excellence in all store processes Assist Store Manager in training and development of staff YOU'LL NEED TO HAVE: 2+ years of manager experience at a high-end retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; a hands-on leader Well connected with a strong ability to engage; a high energy personality Elevated customer service skills; a true fashion expert with a passion for sales Exceptional verbal and written communication skills THE BENEFITS Cross-Brand Discount Product allowance Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match Bonus Potential At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $24k-41k yearly est. 15d ago
  • Customer Service Representative

    The Hollister Group 3.8company rating

    Uniondale, NY Jobs

    Our client, an auto and home insurance company, is looking to hire a Customer Service Representative to join their growing team. In this role, you will be responsible for handling and overseeing all aspects of rental reservations, ensuring compliance with state regulations. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development and help you build a long-term career with the company. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, and other stakeholders. • Review and interpret insurance policies, state regulations, and damage appraisal estimates to assess rental coverage and establish timelines. • Update and manage relevant rental systems. • Comply with privacy regulations, laws, and guidelines related to claims processing. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Excellent reading comprehension, with the ability to adhere to scripts while thinking critically and independently. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $31k-37k yearly est. 16d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Glen Head, NY Jobs

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Resolve customer complaints in a professional manner Process orders, returns, and exchanges Provide product and service information and guidance Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Maintain a positive and empathetic attitude toward customers Stay updated on product knowledge and company policies Follow daily task check list Participate in testing and quality control of changes on the website Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 17d ago
  • Senior Sales Associate, King of Prussia Mall

    Versace 4.7company rating

    King of Prussia, PA Jobs

    SENIOR SALES ASSOCIATE WHO YOU ARE: Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader! As a Senior Sales Associate, you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU'LL DO: Achieve individual sales targets and inspire others to achieve their goals Develop and expand customer base by capitalizing on high-profile clientele and sales Implement and manage the boutique's community outreach program in order to maintain active social relationships with clients Manage and maintain effective communications with the Store Manager Motivate team and build positive morale in order to drive results through accountability and celebrating successes Deliver operational excellence in all store processes Assist Store Manager in training and development of staff YOU'LL NEED TO HAVE: 2+ years of manager experience at a high-end retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; a hands-on leader Well connected with a strong ability to engage; a high energy personality Elevated customer service skills; a true fashion expert with a passion for sales Exceptional verbal and written communication skills THE BENEFITS Cross-Brand Discount Product allowance Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match Bonus Potential At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    $21k-35k yearly est. 15d ago
  • Style Team Leader

    Target 4.5company rating

    Hadley, MA Jobs

    The pay range per hour is $23.75 - $40.40 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. Guests love to shop us for social media worthy looks and we're proud to offer the freshest mix of apparel and accessories that won't break the bank. ALL ABOUT SPECIALTY SALES A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket. Teams in Apparel and Accessories (A&A), Home, Baby, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop - pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the skills and experience of: GUEST service fundamentals and experience; building a guest first culture on your team Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Planning department(s) daily/weekly workload to support business priorities and deliver sales goals Lead multiple businesses, balancing team member expertise and effectively leading teams in each department Helping build a team of hourly team members As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Understand sales goals, plan daily/weekly workload at the direction of your ETL, and execute the same to deliver on department and store sales goals and guest engagement; including planning merchandising, transitions, revisions, sales plans, events and promotions Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions With ETL guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate about A&A, Home, Seasonal, Beauty Electronics and Baby who stay current on brands, trends and promotions in each department Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase With ETL guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained. Support team's execution of revisions, sales plans, planograms, and Visual Merchandising Guide (VMG) for defined categories Encourage guests to shop with confidence in specialty departments by creating inspiring visual moments and by ensuring product is organized, signed correctly and merchandised to support seasonal trends Support your ETL in leading assigned business units backroom process, organization, layout and replenishment of the salesfloor to ensure product is available for guests. Evaluate candidates for open positions and develop a guest-centric team Support team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions set by your ETL Ensure fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility Support your ETL in establishing clear goals and expectations and hold team members accountable to expectations Provide service and a shopping experience that meets the needs of the guests in all areas including clearance Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way Model a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others. If applicable, as a key carrier, follow all safe and secure training and processes Address store needs (emergency, regulatory visits, etc.) Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Leading teams who are stocking, setting and selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Team Leader. But, there are a few skills you should have from the get-go: High school diploma or equivalent Must be at least 18 years of age or older Previous retail experience preferred, but not required Lead and hold others accountable Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team Manage workload and prioritize tasks independently Welcoming and helpful attitude Effective communication skills Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issues Interpret instructions, reports and information Accurately handle cash register operations as needed Climb up and down ladders as needed Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.
    $23.8-40.4 hourly 13d ago
  • Customer Service Representative

    Elias Wilf Corp 3.8company rating

    Owings Mills, MD Jobs

    Elias Wilf Corporation in Owings Mills is looking to hire and expand our Customer Service department. We are committed to 100% Customer satisfaction. If you are looking for a career opportunity, please reach out to us. Competitive salary and weekly bonuses. Responsibilities Providing exceptional Customer Service to our Dealers and external sales team while handling 75-80 incoming calls daily. Order Entry and Stock checks Trouble shoot to meet Customers' needs Qualifications At least one year of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Working well within a Team atmosphere. Benefits Health Insurance, including Dental and Vision Paid time off Vacations 401K 20K Life Insurance package
    $27k-34k yearly est. 1d ago
  • Team Leader

    Tractor Supply Company 4.2company rating

    Hillsborough, NJ Jobs

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible benefits package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
    $61k-93k yearly est. 5d ago
  • HVAC Service Supervisor

    Ace Hardware Home Services 4.3company rating

    King of Prussia, PA Jobs

    Who we are Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. Unique Indoor Comfort - King of Prussia is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for an HVAC Service Supervisor in King of Prussia, PA. The HVAC Service Supervisor is responsible for the supervision of field technicians through constructing and leading the team with skills and extensive knowledge. This role is in charge of ensuring work is completed efficiently and in a timely manner by portraying strong examples of leadership. What You'll Do: Supervise our technicians and jobs with company goals and growth in mind. Working alongside your fellow technicians in the field, you facilitate a team atmosphere through skill, example, and attitude. You conduct daily technicians and job check-ins to ensure work is done correctly and efficiently. Additionally, you maximize training opportunities to increase the skill set of your team of technicians. When interacting with our customers, you apply a positive attitude in all interactions adhering to the expectation of “the best customer service around.” You also respect and lead our other technicians in a similar manner. With clear and concise communication, you supervise, and you feel great satisfaction through how you assist others and bring about quality work. At the end of the day, when you go home, you will feel good about how you have made an impact that day. The applicant must possess the technical knowledge and have a proven track record of successfully managing multiple projects at one time, managing multiple crews, working well within a team environment, and coaching/mentoring helpers and junior mechanics with a lead by example attitude. The field manager's main priority is to ensure all jobs are completed in a safe manner and all company safety policies are always followed. The successful candidate will have excellent organizational skills, be able to multi-task and keep up with high paced project schedules; be able to coordinate and maintain a good working relationship with GC's, Architects, Engineers, and inspectors; setup daily schedules with your appointed install crews; conduct pre job sites visit and produce accurate ductwork, gas piping, refrigerant line sets, and concisely and foresee potential problems prior to the start of the job. The candidate should know and be familiar with current residential and commercial building codes and the inspection requirements of the local inspectors. Be able to efficiently close out a project to final inspection, assist with final punch list items and help close out unforeseen project issues that arise from time to time. Complete special projects and perform other job duties as assigned. What you need to succeed: High school diploma or equivalent. 5+ years Residential HVAC install field experience. 2+ years supervisory experience. EPA Certification Required. NATE Certification is a plus. Advanced leadership and Labor Management Coursework is a plus. Able to pass a drug screening and background check (random testing may occur) Ability to set and achieve timeline goals. Proficient working with financial reports. Proficient in working with Excel and Word. Must be a self-starter and be responsible and accountable. Ability to multi-task and handle consistent workflow in a fast-paced environment. Quick learner, highly adaptable to new processes Good project management skills Well-developed interpersonal and communication skills Excellent problem-solving skills Physical Requirements: Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday. Talk and hear, both in person and by telephone Use hands repetitively to operate computers and standard office equipment. Reach with hands and arms lifting up to 30 lbs. Ability to see up close and at a distance. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Unique Indoor Comfort is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Unique Indoor Comfort position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Unique Indoor Comfort reserves the right to change job duties, including essential job functions, according to business necessity.
    $50k-69k yearly est. 7d ago
  • Seasonal Merchandising Service Associate - Weekends Preferred

    Lowe's 4.6company rating

    North Conway, NH Jobs

    What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs. Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate. Creating visually appealing product selections that are safe, clean, and easy for customers to access. The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion. What We're Looking For Hourly Seasonal: Generally scheduled 10-40 hours. Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location) Physical ability to perform tasks that may require prolonged standing, sitting and other activities Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction). Ability to work overnight and weekends as required. Ability to utilize web based computer programs to accomplish assigned tasks. Preferred Qualifications High school diploma or equivalent. 6 months of Lowe's sales floor experience. 6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays. 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #Full time RequiredPreferredJob Industries Retail
    $31k-36k yearly est. 13d ago
  • Full Time - Merchandising Service Associate - Day

    Lowe's 4.6company rating

    North Conway, NH Jobs

    Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities. Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit *************************************** . *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #Full time RequiredPreferredJob Industries Retail
    $31k-36k yearly est. 9d ago
  • Team Leader

    Tractor Supply Company 4.2company rating

    Washington, NJ Jobs

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible benefits package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.
    $59k-90k yearly est. 5d ago

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