Team Leader
Leicester, MA jobs
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Team Leader
Essex Junction, VT jobs
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver on our promise of Legendary Customer Service through GURA:
Greet the Customer.
Uncover Customer's Needs & Wants.
Recommend Product Solutions.
Ask to Add Value & Appreciate the Customer.
The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
Execute assigned basic, promotional, and seasonal merchandising activities.
Perform Opening/Closing procedures.
Transport and make deposits to bank.
Assess store conditions and assign duties.
Organize and prioritize workflow through the use of the daily planner.
Recovery of merchandise.
Participate in mandatory freight process.
Perform regular and promotional price change activities.
Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.
Adhere to loss prevention standards and respond to any alarm calls as needed.
Communicate with Team Members on job functions, responsibilities and financial goals.
Operate cash register/computer supervising cash handling procedures.
Assist Team Members on appropriate application of policies and procedures.
Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
Operate Forklift and Baler.
Complete all documentation associated with any of the above job duties.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.
Required Qualifications
Experience:
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education
: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
Preferred knowledge, skills or abilities
Basic computer skills.
Ability to read, write, and count accurately.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Ability to work outdoors in adverse weather conditions.
Physical Requirements
Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
Ability to occasionally lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Ability to move throughout the store for an entire shift.
Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
Ability to process information / merchandise through the point-of-sale system.
Ability to handle and be in contact with birds/poultry.
Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
Ability to successfully complete all required training.
Ability to travel as required in support of district needs.
Ability to drive or operate a vehicle for business needs.
This position is non-sedentary.
Ability to successfully complete training and certification for various business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Fabric Production Manager | DKNY Jeans
New York, NY jobs
Fabric Manager, DKNY Jeans
G-III Apparel Group
The Fabric Manager is responsible for fabric production setup stages within a product-to-production lifecycle. This role will work directly with our production, fabric and design teams.
The ideal candidate will need a strong aesthetic for color, and will monitor product integrity in keeping with timely delivery. The successful individual must be a textile professional and have sound fabric knowledge and good knowledge of managing textile quality.
Key Accountabilities:
Attend buy meetings, review standards and send standards to the appropriate factories/mills.
Partner with fabric team to develop and maintain working relationships with mills/vendors globally.
Mediate and guide any discrepancies between supplier and PD in the sample yardage development communication.
Communicate daily with production and materials technical quality standards to both mills and vendors.
Offer expertise on fabric construction, component/fabric innovation and technical aspects to internal team, suppliers and factories.
Review and approve all fabric-shipping samples for color and quality. This includes but not limited to: lab-dips, handlooms, knit downs, print strike-off, sample yardage and final bulk cut for review.
Partner with production team to analyze fabric test reports to ensure company guideline/standards are met and send approval comments.
Partner with production and overseas QC team on fabric inspection reports and references related to any bulk shipment issues.
Regular communication/touch bases with management to review issues, challenges and directives as it relates to all fabric facets of the product.
Daily updating, maintaining of the fabric development T&A and fabric price charts.
Organization and maintain fabric library & resources in respective area.
Qualifications:
Bachelor's degree in textiles or design or equivalent experience preferred
Minimum 4-6 years in apparel industry and/or in textiles industry working with fabrics
Must have knowledge of Cut & Sew Knits and Wovens
Experience in fabric adoption and quality control process within a product lifecycle
Very detail oriented and ability to drive to completion with strong communication, organizational, and problem-solving skills
Must be highly organized and time sensitive
Clear understanding of general fabric development and quality processes in the overall product development lifecycle
Solid fabric construction knowledge across a specialized area and general fabric construction understanding across wovens and knits
Clear understanding of dyeing, printing, and finishing techniques
Proficiency in Microsoft Excel is a must
Computer literate in Microsoft office programs
PLM experience is a plus
The pay range for this position is: $80,000 per year - $90,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Production Manager | Karl Lagerfeld Sportswear & Outerwear
New York, NY jobs
G-III Apparel Group New York City Metropolitan Area (On-site)
Success Profile:
The Production Manager plays a pivotal role in overseeing production processes for the Karl Lagerfeld Sportswear and Outerwear categories. You will be responsible for managing the production timeline, ensuring quality standards are met, and optimizing efficiency in production operations. The Production Manager collaborates closely with cross functional partners such as the Design, Technical Design and Global Sourcing teams.
Brand/Product Focus: Karl Lagerfeld
Location (On-Site): New York City, Midtown Manhattan - Fashion District
Key Accountabilities:
Production system maintenance: this includes updating factory dates and ship modes, and passing all pertinent information to sales and logistics
Organize weekly touch base meeting with sales to review current production standing and any outstanding issues
Issue purchase orders according to season calendar dates; update and maintain purchase orders as necessary to capture approved changes in price or delivery
Track the manufacturing process to ensure that the product meets the agreed upon purchase order requirements
Daily communication with overseas office to monitor pre-production and production delivery issues; resolve issues as they arise to insure on time bulk deliveries
Manage Time Action Calendar and analyze and resolve issues associated with calendar
Request weekly “Work in Process” (WIP) reports from all vendors and reviewing to confirm that vendors meet the required ship dates
Update management on a daily basis on all outstanding and new production and logistical issues
Review “Pre-production”, “Top of Production” and or “Shipment” samples to confirm that they match the previously approved submittals
Coordinate sample development process to ensure that samples are produced and delivered on a timely basis
Provide vendors with the company's and retailer lab testing requirements and standards
Provide the vendors with all special retailer compliance requirements and packaging requirements
Education and Experience:
Bachelors degree in Merchandising or equivalent background in fashion
5+ years of apparel production experience
Prior experience with sportswear/outerwear categories preferred
Strong cost negotiating skills combined with a detailed knowledge and understanding of cost breakdown
Communication skills, in partnership with product development, merchandising, design and overseas production team
Strong Excel skills
Strong follow-up skills
The pay range for this position is: $75,000 - $85,000 per year.
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Supervisor
Columbia, MD jobs
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Lead Supervisor I
Columbia, MD jobs
Lead Supervisor Job Description
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Lead Supervisor
Maryland jobs
Selling and Service
Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
Sales/productivity goals: sets and communicates goals for the team in partnership with the Store Manager and/or District Manager, tracks store's performance at all times and achieves sales through team
Productivity Management: holds management team accountable for floor supervisor productivity, personal productivity and management contribution
Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Develops a clienteling strategy in partnership with the Store Manager; implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Coaches team on how to incorporate trends into their selling experience with customers
Influences customer's purchase decisions by balancing patience and assertiveness
Sensitive to customer and team's needs and tailors approach by reading cues
Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking and partners with the Store Manager and/or District Manager when appropriate
Encourages team to build long-term relationships with customers to drive business
Develops both self and individual product knowledge skills and remains aware of current collections
Works with the Store Manager and/or District Manager to protect and drive the needs of the business at all times
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
Creates enthusiasm and positivity for a shared vision and mission
Leads by example
Demonstrates confidence when leading the team and managing the store
Takes initiative; has a high level of ownership and accountability for results of self and others
Approaches challenges in direct and timely manner and partners with the Store Manager and/or Multi-Manager; may take action to course correct in the moment when appropriate
Builds trusting relationships with peers and team
Acts as advocate for the team and Brand
Is adaptable and flexible to change
Switches gears based on the needs of the business both seamlessly and pro-actively
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
Fosters an environment of teamwork and collaboration
Creates short and long-term strategies to achieve personal metrics and performance
Uses available resources to make informed decisions and takes appropriate partners when necessary
Utilizes Company tools to keep self-informed
Delegates and empowers others
Recognizes and values individual performance and communicates appropriately
Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff in partnership with the Store Manager
Resolves performance problems using appropriate communication, coaching and counseling techniques
Works with the Store Manager to create a talent bench strength by actively recruiting and interviewing candidates
Recruits, interviews, on-boards and works closely with the Store Manager on strategies to retain top talent
Operations
Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
Demonstrates strong business acumen; strategically forecasts as directed by Store Manager, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
Writes schedules to maximize business by scheduling right people, right place, right time as directed by the Store Manager
Interacts and communicates with supervisor(s) on a regular basis to keep them informed
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools
Adheres to all retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1- 3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets.
Physical: Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Retail Operations Lead
New York jobs
Clean luxury. Better for you. At Everlane, we believe luxury should be as effortless as it is conscious. We partner with ethical factories, work with premium, sustainably sourced materials, and strive to leave the industry cleaner than we found it. There's still much to do, and we're excited to grow a team of motivated humans ready for the challenge. The journey toward better continues.
Within the Retail channel, the Retail Operations function ensures our stores efficiently and effectively meet the demands of both our customers and internal teams while driving performance and profitability. The Retail Operations Lead supports the Sr. Manager of Retail Operations across all aspects of Retail Operations, while taking ownership of store communications and facilities management. This role acts as the connection between store teams, cross-functional partners, and external vendors. Whether it's working to build a leader training plan, restructuring our store communications, or resolving a critical issue affecting a store's physical space, the Retail Operations Lead is a key function of maintaining a compelling and cohesive store experience for our customers and staff.
The Retail Operations Lead will report to the Senior Manager of Retail Operations and partner closely with the rest of the Retail Leadership Team and all Retail Field teams.
Your day-to-day:
Assist with general day-to-day Retail Operations tasks, including, but not limited to:
Executing and supporting Retail channel and operations goals or projects
Developing or updating store processes or policies to increase efficiency, compliance, or reduce workload
Collaborating with cross-functional partners on store feedback, issue resolution, or brand projects
Preparing for and executing retail events, both in-store customer events or internal company meetings
Tracking channel operating expenses to uncover and implement cost‑savings opportunities through supporting procurement and supply acquisition, and researching, evaluating, and onboarding new vendors
Assisting with weekly reporting and business analysis
Own store communications and engagement, and assist in the development of store training, including, but not limited to:
Creating and distributing clear, actionable biweekly communications to store teams and maintaining workload calendars and task management lists
Streamlining and improving processes related to communication and task management
Developing and delivering training materials and programs that support operational excellence, product knowledge, and customer experience standards.
Organizing initiatives to promote retail Team Member engagement
Own store facilities management, including, but not limited to:
Resolving facilities issues and executing planned maintenance to ensure the condition of our stores and equipment meet the desired customer experience for Everlane and provide safe working environments.
Maintaining ticketing systems to regularly track, follow up, and report on the status of work requests and vendors.
Maintaining relationships with existing maintenance and security vendors and sourcing new vendors for specific issue resolution or planned maintenance as needed.
Providing on-call support for resolution of any required emergency repairs.
Streamlining and improving facilities processes and policies
Other tasks as assigned by Leadership
We'd love to hear from you if you have:
3+ years of experience in HQ retail operations, multi-store management, or similar roles
Strong communication and training development skills.
Proven ability to manage projects and budgets effectively
Experience with facilities management, including vendor coordination and issue resolution is a plus
Excellent organizational, problem-solving, and leadership abilities
Self-motivated, proactive thinker with ability to manage multiple tasks and prioritize workload
Experience using Airtable is a plus.
The Fine Print:
Remote Positions: This is a remote position with occasional visits to HQ and Store Locations. We are are only considering applications from those that live within the San Francisco Bay Area, CA, Los Angeles Area, CA, and New York City Area. Please note: We are only accepting applications from those who file their taxes in one of the following states: California, New York.
California Residents: At Everlane, we carefully consider a wide range of compensation factors, including your background and experience. These considerations can cause your compensation to vary. The annual compensation range for this role is: SF range is $74,000 - $100,000 and LA range is $67,000 - $90,000. This range is based on the San Francisco + Los Angeles geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
New York Residents: The compensation range for this role is $70,000 - $100,000. This range is based on the New York City geographic area and the actual pay may vary depending on your skills, qualifications, experience, and geographic location.
Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.
Auto-ApplyLead Supervisor
Oxon Hill, MD jobs
Selling and Service * Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values * Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Flexes store business strategies and personal selling techniques to contribute to overall store and financial results
* Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers
* Sales/productivity goals: sets and communicates goals for the team in partnership with the Store Manager and/or District Manager, tracks store's performance at all times and achieves sales through team
* Productivity Management: holds management team accountable for floor supervisor productivity, personal productivity and management contribution
* Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
* Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
* Develops a clienteling strategy in partnership with the Store Manager; implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager
* Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
* Builds credibility and trust as a personal fashion advisor to both team and customers by communicating fashion awareness and trends in the marketplace
* Creates positive impressions with store team and customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Coaches team on how to incorporate trends into their selling experience with customers
* Influences customer's purchase decisions by balancing patience and assertiveness
* Sensitive to customer and team's needs and tailors approach by reading cues
* Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking and partners with the Store Manager and/or District Manager when appropriate
* Encourages team to build long-term relationships with customers to drive business
* Develops both self and individual product knowledge skills and remains aware of current collections
* Works with the Store Manager and/or District Manager to protect and drive the needs of the business at all times
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Workplace and Environment
* Creates enthusiasm and positivity for a shared vision and mission
* Leads by example
* Demonstrates confidence when leading the team and managing the store
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Approaches challenges in direct and timely manner and partners with the Store Manager and/or Multi-Manager; may take action to course correct in the moment when appropriate
* Builds trusting relationships with peers and team
* Acts as advocate for the team and Brand
* Is adaptable and flexible to change
* Switches gears based on the needs of the business both seamlessly and pro-actively
* Welcomes feedback and adapts behaviors as appropriate
* Maintains a calm and professional demeanor at all times
* Fosters an environment of teamwork and collaboration
* Creates short and long-term strategies to achieve personal metrics and performance
* Uses available resources to make informed decisions and takes appropriate partners when necessary
* Utilizes Company tools to keep self-informed
* Delegates and empowers others
* Recognizes and values individual performance and communicates appropriately
* Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff in partnership with the Store Manager
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Works with the Store Manager to create a talent bench strength by actively recruiting and interviewing candidates
* Recruits, interviews, on-boards and works closely with the Store Manager on strategies to retain top talent
Operations
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts as directed by Store Manager, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
* Writes schedules to maximize business by scheduling right people, right place, right time as directed by the Store Manager
* Interacts and communicates with supervisor(s) on a regular basis to keep them informed
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools
* Adheres to all retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts; including driving sales and achieving individual and team goals
Additional Requirements
Experience: 1- 3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets.
Physical: Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Req ID: 89156
Lead Supervisor I
Clinton, CT jobs
SALES SUPERVISOR Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Lead Supervisor Job Description
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $24.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 121504
Department Leader (Environmental Assessment & Remediation)
Remote
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose!
At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure.
Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future.
Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world.
Ready to shape the future of resilient communities?
REPRESENTATIVE RESPONSIBILITIES:
Understand, protect and promote our empathetic, people-focused culture in all aspects of the business.
Lead with empathy, strong communication, and a people-focused approach to achieve successful results for the Southeast Area.
Support and shape the company's people-focused culture by promoting inclusivity, diversity, and collaboration by reinforcing positive workplace values and encouraging teamwork and cross-functional collaboration.
Lead the Department and collaborate with teams across Verdantas to drive a positive, engaging workplace consistent with our core values.
Ensure the Department meets its operational performance metrics including utilization, billing, collections, sales, and health & safety.
Ensure the Department delivers quality work and achieves client satisfaction.
Drive Department staffing, hiring, retention, and engagement efforts.
Expand Verdantas' presence and market share in the Southeast Area.
Monitor weekly workload and staff allocation to balance resources and project demands.
Review weekly time sheets and expense reports and ensures that company policies and procedures are followed.
Actively manage their own projects and clients with strong financial performance and high client satisfaction.
Mentor staff to achieve personal and career growth.
Conduct performance reviews and engage in meetings with staff to provide ongoing feedback on performance and guide professional development.
Assist Area and Practice Leaders with staff loading and staff resource management/allocation.
Maintain a high external profile through membership/attendance in industry organizations and continually growing a contact base
Coordinate and communicate with Human Resource Department, as necessary.
QUALIFICATIONS:
Servant leadership approach to the business - leading by example
Empathy and understanding while maintaining technical and client service excellence.
A team builder, encourager and willing mentor
Proven ability to build strong partnerships and relationships both internally & externally.
Bachelor's degree in Civil/ Environmental Engineering, Environmental Science or Geology - Advanced degree is preferred.
A minimum of 12-15 years of experience in the engineering consulting industry.
Registered as a Professional Engineer or Professional Geologist preferred
Demonstrated success in project and client management.
Experience in marketing/business development as it relates to new client acquisition.
Demonstrated people management and mentoring experience.
Salary Range:
Salary: Salary based upon the depth and relevance of a candidate's experience as it relates to the position description
Benefits:
Flexible Work Environment
Paid Parental Leave
Medical
Dental
Vision
Life and AD&D Insurance
Short-Term and Long-Term Disability
401(k) with Company Match
Paid Time Off + Holidays
Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce.
Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
Auto-ApplyLead Supervisor I
Braintree Town, MA jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
* The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
* Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
* Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
* Education: High school diploma or equivalent; college degree preferred.
* Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
* Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 122590
Lead Supervisor I
New York, NY jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
* Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
* Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
* Education: High school diploma or equivalent; college degree preferred.
* Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
* Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 124258
Lead Supervisor I
Elmont, NY jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity
The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment.
Sample of tasks required of role:
SALES
* Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
* Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales
* Productivity Management: holds the management team accountable for personal productivity and management contribution
* Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
* Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
* Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations
* Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)
* Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed
* Develop team to build long-term relationships with customers to drive business
* Takes initiative; has a high level of ownership and accountability for results of self and others
* Works directly with the Store/District Manager to protect and drive the needs of the business
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
* Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
* Builds trusting relationships with peers and team; acts as advocate for the Brand
* Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance
* Delegates and empowers others
* Creates enthusiasm and positivity for a shared vision and mission
* Recognizes and values individual performance
OPERATIONS:
* Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
* Resolves performance problems using appropriate communication, coaching and counseling techniques
* Adheres to all retail policies and procedures including POS and Operations
* Leverages / understands Coach's tools and technology to support Service and Operations of store
* Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench
* Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
* Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)
* Interacts and communicates with Lead Supervisor and Store Manager
* Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
* Adheres to all retail policies and procedures including POS and Operations
* Leverages and understands Coach's tools and technology to support Service and Operations of store Competencies required:
* Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $20.00 TO $28.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 120899
Lead Supervisor I
Tilton, NH jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Lead Supervisor Job Description
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $24.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123856
Lead Supervisor II
New York, NY jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
* Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
* Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
* Education: High school diploma or equivalent; college degree preferred.
* Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
* Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $17.00 TO $23.50 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 124256
Lead Supervisor I
Mashantucket, CT jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Competencies required:
* Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
* Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
* Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
* Education: High school diploma or equivalent; college degree preferred.
* Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
* Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Members of Federally Recognized Tribes are afforded preference in hiring accordance with Tribal Law. For preference consideration, please include your membership in a Federally Recognized Native American Tribe on your cover letter or resume.
Job openings: 1, full-time position
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.35 TO $24.75 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 124058
Lead Supervisor I
Queenstown, MD jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $24.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123193
Lead Supervisor II
Queenstown, MD jobs
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to
directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role:
SALES:
* Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
* Endorses, models and develops team to deliver Coach's Selling and Service expectations
* Enforces sales strategies, initiatives and growth across all categories
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
* Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
* Productivity Management: holds sales team accountable for personal sales
* Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
* Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
* Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
* Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
* Sensitive to customer and team needs and tailors approach by reading cues
* Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
* Develops both self and individual product knowledge skills and remains aware of current collections
* Understands the positive sales impact staffing has on the business and recruits accordingly
* Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
* Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
* Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
* Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
* Demonstrates strong business acumen
* Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
* Maintains interior and exterior upkeep of the building with partnership from the corporate office
* Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
* Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
* Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
* Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
* Ensures all daily tasks are completed without negatively impacting service of Coach standards
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.00 TO $22.75 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123450
Retail Department Lead
Meadville, PA jobs
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on established merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
11383 Vernon Place Rd
Location:
USA TJ Maxx Store 1635 Meadville PAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.