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  • Internal Controls Manager

    Zurich Insurance Company Ltd. 4.8company rating

    Work from home job in Schaumburg, IL

    Zurich is currently looking for an Internal Controls Manager to work out of our North American Headquarters in Schaumburg, Illinois. Primary responsibilities include supporting management to ensure internal controls are in place and operating effectively in accordance with the Group Internal Control Integrated Framework (ICIF), with the main area of focus being business operational controls. Work with an experienced team to bring innovative solutions to management to increase the efficiency and effectiveness of the control environment. Support the business in understanding the root cause of errors identified and help develop remediation plans. Responsibilities: Ability to analyze processes to identify risks and control weaknesses. Ability to design and implement appropriate controls to strengthen the control environment and mitigate company risks. Recognize the impact of major external or internal changes to the control environment. Participate in cross functional groups to implement or enhance controls based on organizational transformations. Bring a systematic and disciplined approach to maintain the control environment. Ability to document processes from start to finish through the collaboration with subject matter experts. Ability to design and execute the testing of internal controls and facilitate the related remediation for any control deficiencies identified. Develop presentations tailored to audiences at various levels and business functions to communicate internal control findings. Ability to promote and educate cross functional partners on the importance of internal controls. Support the business and Internal Controls team in automating controls and testing where appropriate. Build relationships within the business to stay current on focus areas and trends and consider where additional support may be required. Support the business as ICIF is rolled out and moves to business as usual. Identify opportunities to improve customer facing reporting and coordination and bring them to action Basic Qualifications: Bachelors Degree and 6 or more years of experience in the Accounting or Finance area OR High School Diploma or Equivalent and 8 or more years of experience in the Accounting or Finance area OR Zurich Certified Insurance Apprentice including an Associate Degree in Accounting or Finance and 6 or more years of experience in the Accounting or Finance area AND Knowledge and experience using accounting principles General ledger or transactional experience Preferred Qualifications: Insurance industry experience Familiarity with testing business controls, operational controls Individual interested in both testing and completing the ground level work as well leading efforts with the involvement of other team members as well as business partners A person who can work independently, thinks outside of the box, and raises recommendations for process improvements Individual with strong communication skills 2 or more years' experience related to internal / external audit. Knowledge of accounting principles Proficient in Microsoft Excel (including use of formulas, Pivot tables, etc.) and other Microsoft products At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $81,730.00 to $133,870.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-GR1 #LI-ASSOCIATE #LI-Hybrid
    $81.7k-133.9k yearly 1d ago
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  • Director of Reimbursement

    Trilogy Health Services 4.6company rating

    Work from home job in Louisville, KY

    JOIN TEAM TRILOGY: Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. WHAT WE'RE LOOKING FOR: Job Summary The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance. Roles and Responsibilities • Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin. • Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements. • Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals. • Leads audit responses and manages appeals with state agencies and CMS intermediaries. • Analyzes cost report data to identify trends, risks, and reimbursement opportunities. • Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting. • Monitors regulatory changes and communicates financial implications to leadership. • Maintains documentation and internal controls to support audit readiness. • Provides training and guidance to internal team on reimbursement and cost reporting. • Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 5-8 years Licenses and Certifications CPA certification preferred 2 years of Management Experience required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. WHERE YOU'LL WORK : Location: US-KY-Louisville LET'S TALK ABOUT BENEFITS: Competitive salaries and weekly pay 401(k) Company Match Mental Health Support Program Student Loan Repayment and Tuition Reimbursement Health, vision, dental & life insurance kick in on the first of the month after your start date First time homebuyers' program HSA/FSA And so much more! LIFE AT TRILOGY: Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you . Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your “blue-badge” period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. APPLY NOW: As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
    $60k-108k yearly est. Auto-Apply 14h ago
  • Underwriting Services Specialist II

    Zurich Insurance Company Ltd. 4.8company rating

    Work from home job in Illinois

    Zurich North America is currently hiring an Underwriting Services Specialist II to join the Operations team! As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively grow your career. Must be willing to work Monday through Friday between the hours of 7:30am - 5:30pm CST. This position is open to remote work. In this role you will be responsible to: Service the needs of customers. Support others who maintain relationships with customers. Respond to inquiries quickly and completely, provide status updates. Recognize and respond to or refer opportunities. Identify and resolve problems by referring to policies, procedures, standards. Continually improve unit performance by analyzing and recommending enhancements to technical procedures. Basic Qualifications: High School Diploma or Equivalent and 1 or more years of experience in the Customer Service or Transactional Operations area OR Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Customer Service or Transactional Operations area Preferred Qualifications: Excellent customer service orientation Strong verbal and written communication skills Ability to produce a quality work product with detail and accuracy Experience working in a high-volume, production environment Advanced data entry skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Hourly rate for this position is $20.00 - $27.50, with short-term incentive bonus eligibility set at 5%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Illinois Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE
    $20-27.5 hourly 14h ago
  • AVP, Underwriter Director - Wrap Up's

    Zurich Insurance Company Ltd. 4.8company rating

    Work from home job in Chicago, IL

    Zurich is seeking an experienced Executive Underwriter or AVP, Underwriter Director - Wrap Ups to join our Global Specialties Underwriting team in Chicago. We are also open to hiring talent at any Zurich Midwest regional office location. We may, at the sole discretion of the Hiring Manager, be open to hiring remote talent located in the Midwest US. As an Executive Underwriter or AVP, Underwriter Director - Wrap Ups you will manage complex new and renewal domestic Wrap Up accounts and serve as a Subject Matter Expert on the team. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with Select Brokers focused in the Midwest US. In this role, you will: Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules. Develop, maintain & collaborate with Line of Business representatives on referrals and other business-related needs, as appropriate. May provide guidance to lower-level associates. Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions. Supports the sales culture by being a Help Point for agents, brokers and customers. Proactively seek renewal and new account opportunities. Complete detailed opportunity assessment with key distributors to identify growth opportunities. Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity. Make broker/customer and on-sight calls with a planned and well-prepared purpose. Basic Qualifications, AVP, Underwriting Director Level: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area AND Experience with Microsoft Office Preferred Qualifications: Bachelor's Degree Technical knowledge of Construction Wrap Ups Established broker relationships (retail brokers). Sales execution mindset Creative problem-solving skills Strong verbal and written communication skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $130,000.00 - $215,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Chicago, AM - Cincinnati, AM - Cleveland, AM - Detroit, AM - Edina, AM - Grand Rapids, AM - Indianapolis, AM - Madison, AM - Milwaukee, AM - Minneapolis, AM - Schaumburg, AM - St. Louis, AM - St. Paul, AM - Stevens Point, AM - Wausau Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-BN1 #LI-DIRECTOR #LI-HYBRID
    $130k-215k yearly 14h ago
  • Attorney

    Gough Legal Group

    Work from home job in Fort Wayne, IN

    Gough Legal Group seeks to add an attorney to complement a rapidly growing practice. The right candidate will use experience, knowledge, and abilities to grow an existing book of business. This role is ideal for an engaged, resourceful attorney. This is intended to be a full-time, on-site position. Part-time and/or remote work is possible for the right candidate. Compensation and partnership opportunities will be proportionate to relevant qualifications. After reviewing the full job description, please submit a cover letter, resume, and work samples. *About Gough Legal Group* Gough Legal Group was founded in 2019. Like the firms of old, we prioritize the profession's traditional values, namely honesty, integrity, and respect. We also infuse refreshing new ideas into the modern approach. Our goal-oriented practice is designed to put us on the same team as our clients, which allows us to provide proactive, accessible, available, approachable, transparent, and cost-effective legal services. Above all, we take pride in representing our clients. *Qualifications* * Accredited law degree * Active, good standing member of the Indiana State Bar (preferred) * Experience with business/civil litigation and/or high net worth estate planning * Ability to independently manage and prioritize multiple responsibilities * Desire to bolster and grow along with a forward-thinking, dynamic legal practice * Ability to effectively communicate with clients, courts, outside counsel, and general public * Strong legal research, drafting, and negotiation skills * Proficiency with Office, Lexis, and technology in general Job Types: Full-time, Part-time Pay: From $80,000.00 per year Benefits: * Flexible schedule License/Certification: * Licence to Practice Law in Indiana (Preferred) Work Location: In person
    $80k yearly 43d ago
  • Large Casualty Underwriting Portfolio Manager

    Zurich Insurance Company Ltd. 4.8company rating

    Work from home job in Chicago, IL

    Zurich North America is currently looking for an experienced Large Casualty Underwriting Portfolio Manager to join our National Accounts Large Casualty team. The Large Casualty portfolio management team engages across all Large Casualty segments (Domestic, Multinational, and Excess) and lines of business (General Liability, Auto, Workers Compensation, and Umbrella/Excess Casualty). The Underwriting Portfolio Manager will collaborate with our underwriting teams to improve underwriting quality at the transactional level as well as develop strategies to enhance profitability at the portfolio level. This position can be located at any location that is commutable to a Zurich office. Responsibilities Include: Developing and implementing business and underwriting strategies to meet segment objectives. Ensure pricing tools are calibrated and fit for purpose with most recent view on yield curves, loss costs and expense loads Drive segment strategies through collaboration with the field office network. Provide a consistent and clear communication on business strategies, profitability objectives, priorities, and accountabilities. Evaluate and communicate key underwriting/marketplace issues to peer and senior management staff. Conduct segment analysis to ensure profitability and growth of the business. Basic Qualifications: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area Knowledge of Casualty product lines and insurance industry Strong verbal and written communication skills Preferred Qualifications: Ability to manage complex portfolios Technical knowledge of insurance operations and functions Casualty lines experience; CPCU Strong strategic experience assessing / anticipating market environment Knowledge of loss trends, triangles, and ratemaking Ability to quantify risk and experience with forecasting methods Ability to collaborate in a team environment Coaching and mentoring experience Strong negotiation skills Ability to interact with the C-Suite Knowledge in risk selection, program design & assessment International casualty experience Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $113,000.00 - $185,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Chicago, AM - Atlanta, AM - Boston, AM - Cleveland, AM - Dallas, AM - Denver, AM - Gold River, AM - Houston, AM - Jersey City, AM - Los Angeles, AM - Maitland, AM - Minneapolis, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Philadelphia, AM - Pittsburgh, AM - Rocky Hill, AM - Sacramento, AM - San Bernardino, AM - San Francisco, AM - Schaumburg, AM - Seattle, AM - Washington DC Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-BN1 #LI-DIRECTOR #LI-HYBRID
    $113k-185k yearly 14h ago
  • Remote Legal Expert - AI Trainer

    Superannotate

    Work from home job in Covington, KY

    In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
    $54k-98k yearly est. 3d ago
  • TurboTax Online Customer Support Agent

    Turbotax

    Work from home job in Bloomington, IN

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $26k-35k yearly est. 22d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Chicago, IL

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $26k-46k yearly est. 14h ago
  • TurboTax (WFH) Customer Service (Flexible Hours)

    Turbotax

    Work from home job in Indianapolis, IN

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $28k-36k yearly est. 22d ago
  • Work from Home - Need Extra Cash??

    Launch Potato

    Work from home job in Saint Charles, IL

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $26k-46k yearly est. 14h ago
  • Procurement Specialist

    Caci International Inc. 4.4company rating

    Work from home job in Crane, IN

    Job Category: Contracts Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: CACI is seeking a dynamic Procurement Specialist to play a crucial role in supporting cutting-edge naval technology development. In this exciting position, you'll have the opportunity to directly impact naval innovation by managing procurement operations for NavalX within the Office of Naval Research (ONR). You'll be a part of a diverse multi-disciplinary portfolio spanning Engineering and Research and Development (R&D) fields, allowing for significant career growth as you develop expertise in government procurement processes and advanced technology acquisition. Your work will make a meaningful contribution, ensuring efficient processing of procurement requests that directly support the U.S. Navy's mission. You'll collaborate in a dynamic environment with top researchers, engineers, and procurement professionals, navigating complex procurement systems and ensuring compliance with federal regulations. This role puts you at the forefront of naval technology advancement, where your procurement expertise will directly contribute to the development of next-generation naval capabilities. Responsibilities: * Execute Procure-to-Pay (P2P) processes for line and spot buying. * Manage purchasing card transactions and monthly reconciliation. * Negotiate contracts and manage vendor relationships. * Ensure compliance with federal procurement regulations and company policies. * Analyze Bills of Materials (BOMs) and Performance Work Statements (PWS). * Maintain detailed records and program trackers. * Conduct sourcing events and manage the procurement lifecycle. * Research and identify potential suppliers. * Prepare procurement status reports and provide quality assurance. * Collaborate with internal stakeholders to fulfill procurement needs. * Support operations and logistics. * Assist with program analysis and cost control tasks. Qualifications: Required: * U.S. citizenship with ability to obtain and maintain a Secret security clearance. * Bachelor's degree in Supply Chain Management, Business Administration, or related field. * 5+ years of experience in procurement, preferably in government contracting. * Proficiency in P2P systems and government purchasing card programs. * Strong understanding of procurement processes and sole source justification. * Ability to interpret technical documents such as BOMs and PWS. * Proficiency with Microsoft 365 and multi-project management. Desired: * Experience with defense, maritime, or aerospace industry procurement. * Knowledge of FAR and DFARS regulations. * Procurement or supply chain management certification (e.g., CPSM, CPSD). * Familiarity with DCMA and DCAA requirements. * Effective team player * Excellent communication, negotiation, and analytical skills. Physical Requirements: * Ability to sit for extended periods. * Occasional lifting of up to 20 pounds. Work Environment: * Office environment with potential for remote work options. * May require occasional travel to vendor sites or other company locations. * ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $55,400 - $116,400 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $33k-46k yearly est. 16d ago
  • Application Developer

    Truescripts Management Services

    Work from home job in Washington, IN

    Full-time Description Looking for something BETTER? So were we! That's why TrueScripts was created. But “better” didn't stop there. That's why we're now looking for YOU! What We're About…TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care. Did we mention Amazing Care ? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy. Our team members enjoy: A wide range of health insurance options including medical, dental and vision A strong salary and bonus program A robust 401k and company match Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan! A wellness program including financial incentives, chiropractic and massage services, and fitness stipends A cohesive, family-based culture Charitable contributions and volunteer time Lots of celebrations! Ok, enough about us. Here's what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a ‘can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed. What you'll do In a few words... TrueScripts Management Services provides prescription benefit management expertise at a personal and customized level to ensure optimum value at the lowest possible costs for clients all around the US. In this FULLY REMOTE role, the Application Developer will deal with prescription claims and will provide methods to create, maintain, load, and analyze data to help other teams provide actionable insights. Team member will be required to come on-site for orientation and occasional meetings. Office is located in Washington, Indiana. The fundamentals for the job Responsibilities include: Develop and manage secure websites and APIs for data transfer Design and maintain SQL Server tables in Azure cloud Create and maintain SQL stored procedures Monitor and debug daily data jobs Create and manage Azure Functions Support Microsoft Dynamics 365 CRM workflows and UI Collaborate with developers and stakeholders to gather requirements Work with business users to enhance Clinical Care, Account Management, and Finance processes Requirements Qualifications: Bachelor's degree in computer science or a related field. A minimum of 8 years of professional experience as an Application Developer. At least 4 years of professional experience working with C# and SQL Server. Proficiency with the following languages and frameworks: SQL, C#, PowerShell, HTML, CSS, Bootstrap, jQuery, Vue.js., Blazor Experience in developing secure enterprise web applications and APIs, both internal and external. Familiarity with database design concepts such as Star Schema, Snowflake Schema, and Slowly Changing Dimensions. Experience with or willingness to learn OpenID Connect and Azure B2C authentication. Knowledge of transactional processing or general accounting is advantageous. Exceptional problem-solving skills, analytical thinking, and attention to detail. A strong emphasis on security in all projects. Ability to assess and utilize MS Azure platforms and services for solution implementation. Capability to multi-task and prioritize in a dynamic environment. Ability to work effectively in an open team setting or remotely, and to collaborate with all levels of staff and management. Team member will be required to come on-site for orientation and occasional meetings. Office is located in Washington, Indiana
    $61k-83k yearly est. 14d ago
  • VP or AVP, Captives Underwriting Manager- Middle Market

    Zurich Insurance Company Ltd. 4.8company rating

    Work from home job in Chicago, IL

    Zurich Insurance is currently looking to hire an experienced AVP or VP Underwriting Manager for our Group Captives Team in our Schaumburg or Chicago office. As one of the leaders in this space, we work together with the largest captives consultants in the U.S. to deliver a wide range of services to member-owned, agency and other (fronted) captives. In this role, your responsibilities will include but not limited to: Manage market facing underwriters who proactively seek renewal and new account opportunities. Identifies new growth opportunities with key distributors for areas of responsibility. Oversee negotiations of Terms & Conditions and closes deals. Ensure cross-sell within areas of responsibility to increase product density with the account. Provide continuous coaching on sales best practices. Calculate Target Price accurately by utilizing underwriting tools appropriately. Identify market trends and exposures that may impact business results. Work with actuarial to insure a proper rate / price structure. Manage relationships with producers by conducting line of business, book of business, class and segment analysis to ensure profitability and growth. Market company products and services through agency plant and brokerage community. Support development and maintenance of agent/broker relationships to achieve profitable growth, market share, product mix, new business and account retention. Review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Travel at least 50% Internationally This role will be filled at either the AVP or VP Level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position. Basic Qualifications: AVP Underwriting Manager: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area. OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area AND 2 or more years of people management experience OR VP Underwriting Manager: Bachelors Degree and 10 or more years of experience in the Underwriting, Market Facing, Broker, Carrier or Risk Management area within the Commercial Insurance industry OR Bachelors Degree with 20 or more years of experience in Claims or Underwriting Support area within the Commercial Insurance industry AND Experience in a specialized line of business or segment 2 or more years of people management experience Preferred Qualifications: Bachelors Degree CPCU or ARM Advanced knowledge of product lines and insurance industry Excellent communication skills Excellent skills in relationship building Strong presentation skills Results oriented Established Underwriting/Insurance exposure Evidence of effective negotiation skills Portfolio Management Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The combined salary range for this position is $143,000.00 - $356,400.00. The proposed salary range for the AVP is $143,000.00 - $234,300.00, with short-term incentive bonus eligibility set at 20%. The proposed salary range for the VP is $217,600.00 - $356,400.00, with short-term incentive bonus eligibility set at 25%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Chicago, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-DIRECTOR #LI-HYBRID
    $90k-116k yearly est. 14h ago
  • TurboTax (WFH) Customer Service (Flexible Hours)

    Turbotax

    Work from home job in Bartlett, IL

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $29k-38k yearly est. 22d ago
  • Advanced Hypersonics Systems Engineer

    Leidos 4.7company rating

    Work from home job in Crane, IN

    Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. **Your greatest work is ahead!** Leidos' **Defense Systems is seeking a Senior Systems Engineer** to join our team supporting the Multi-Service Advanced Capability Hypersonics Test Bed (MACH-TB) Flight Test Program as part of the Hypersonics Systems Division. With offices across the United States engaging in the defense, space, cyber and commercial fields, Leidos provides responsive, cost-effective engineering, scientific and IT solutions. **If this sounds like the kind of environment where you can thrive, keep reading!** **Leidos Defense Systems Sector** provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here (**************************************************** ! **Are you ready to make an impact? Share your resume with us today!** The focus of the MACH-TB Program is to develop rapid cadence, affordable flight-testing capabilities to quickly advance the hypersonic Technology Readiness Level. As an integral member of the MACH-TB Team, the successful candidate will leverage digital engineering and systems engineering practices and tools, including CAMEO, to identify challenges and formulate candidate solutions within complex, highly interdependent hardware systems and programs. The systems engineer will coordinate MACH-TB system engineering for prototype development and as-built configurations. This includes application of the SEMP defined processes, working requirements updates and change requests, executing verification plans, and acceptance testing. The systems engineer will serve as a liaison with the customer in Crane, Indiana to answer questions and provide a local systems engineering contact. The systems engineer will work under the direction of the Lead Systems Engineerin application of systems engineering standard processes and best practices. Primary Responsibilities + Manage System requirement application and updates from Task Order, Specifications and Test Plans + Support verification and traceability of deliverables back to System Requirements + Assist in development of test plans and process improvements + Develop strong relationships with customer stakeholders + Provide guidance to more junior Systems Engineering staff + Facilitate configuration management of the technical data package + Develop and maintain a clear understanding of overall system interdependencies and interfaces + Implement creative solutions to ensure program requirements are upheld + Identify, mitigate and resolve risks + Coordinating systems engineering with the customer + Perform other related job duties as required + Travel to supplier sites as required (up to 20%) Basic Qualifications + Bachelor Degree in Engineering from an ABET accredited institution with 12+ years or Master Degree with 10+ years applicable experience and with a GPA of 3.0 or higher. + Experience with system level requirements + Detailed understanding of the top-down systems engineering process for architecture development and bottoms-up verification + Demonstrates solid understanding and intuition of the functionality and interdependency of complex physical systems + Experience applying systems engineering practices in flexible and creative ways to support programs with unique developmental constraints + Demonstrated ability to work with the customer to clarify program challenges and/or system requirements + Experience working as part of an Integrated Product Team (IPT) or Systems Engineering team + Ability to stay focused and succeed in dynamic and fast paced environments + Strong written and verbal communication skills and attention to detail + Organizational skills to document work and interface with team members to ensure flow of information + Candidate must be willing to relocate to the Crane, Indiana area within 6 months of being offered the position. + This position is eligible for remote work for up to 6 months outside of Crane Indiana area. During that initial 6 months, if a remote option is needed, the candidate must plan to travel regularly to Huntsville, Alabama and Crane, Indiana. (Regular travel during this time would require one week per month at a minimum in these locations.) + This position is contingent upon the award of the MACH-TB 2.0 Funded Task Order. Preferred Qualifications + A current DOD Top Secret clearance + Experience with prototype production efforts + Familiarity with CAMEO If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. **Original Posting:** November 26, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** . **Pay and Benefits** Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits . **Securing Your Data** Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* . **Commitment to Non-Discrimination** All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. REQNUMBER: R-00171152-OTHLOC-PL-2D0617 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
    $65k-81k yearly est. Easy Apply 29d ago
  • RBT Home -based

    Changehr

    Work from home job in Bloomfield, IN

    We are currently seeking dedicated Registered Behavior Technicians to join our growing team. Registered Behavioral Technicians are responsible for assisting BCBA/LBAs implement behavior reduction and skill acquisition treatment plans. The Registered Behavior Technician must possess an understanding of autism/intellectual disabilities, and how to treat the deficits and behaviors associated with the diagnosis and learn applied behavior analysis (ABA) standards and practices. This is an hourly, non -exempt, full -time position where you will serve as an integral member of the therapy team working directly to contribute to client and family success. Responsibilities: ● Implement behavioral plans designed by BCBA/LBA in clients' homes, schools, and/or center ● Provide one on one in -home/center/community -based Applied Behavioral Analysis therapy ● Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress ● Support BCBA with training families on implementing individualized treatment plans ● Be responsive to the needs and requests of clients, their families, and supervisors ● Maintain clear lines of communication with families, supervisors, and other applicable parties ● Any other tasks outlined by BCBA/LBA Requirements 6 months experience as an ABA Therapist or 1 year working with children with disabilities/Autism Great writing and verbal communication Willing to have a background check Must have current, valid RBT certification Access to reliable transportation, and local travel required Minimum of high school diploma or equivalent Strong communication, problem -solving required Ability to work with others and assist other team members Demonstrated ability to work with confidential information Benefits 401(k) Flexible schedule Health insurance Life insurance Paid time off Vision insurance
    $37k-69k yearly est. 49d ago
  • Remote Inbound Sales Representative

    Onemci

    Work from home job in Crane, IN

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $36k-61k yearly est. Auto-Apply 60d+ ago
  • TurboTax (WFH) Customer Service (Flexible Hours)

    Turbotax

    Work from home job in Naperville, IL

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $31k-39k yearly est. 22d ago
  • Procurement Specialist

    Caci International 4.4company rating

    Work from home job in Crane, IN

    Job Category: Contracts Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * **The Opportunity:** CACI is seeking a dynamic Procurement Specialist to play a crucial role in supporting cutting-edge naval technology development. In this exciting position, you'll have the opportunity to directly impact naval innovation by managing procurement operations for NavalX within the Office of Naval Research (ONR). You'll be a part of a diverse multi-disciplinary portfolio spanning Engineering and Research and Development (R&D) fields, allowing for significant career growth as you develop expertise in government procurement processes and advanced technology acquisition. Your work will make a meaningful contribution, ensuring efficient processing of procurement requests that directly support the U.S. Navy's mission. You'll collaborate in a dynamic environment with top researchers, engineers, and procurement professionals, navigating complex procurement systems and ensuring compliance with federal regulations. This role puts you at the forefront of naval technology advancement, where your procurement expertise will directly contribute to the development of next-generation naval capabilities. **Responsibilities:** + Execute Procure-to-Pay (P2P) processes for line and spot buying. + Manage purchasing card transactions and monthly reconciliation. + Negotiate contracts and manage vendor relationships. + Ensure compliance with federal procurement regulations and company policies. + Analyze Bills of Materials (BOMs) and Performance Work Statements (PWS). + Maintain detailed records and program trackers. + Conduct sourcing events and manage the procurement lifecycle. + Research and identify potential suppliers. + Prepare procurement status reports and provide quality assurance. + Collaborate with internal stakeholders to fulfill procurement needs. + Support operations and logistics. + Assist with program analysis and cost control tasks. **Qualifications:** _Required:_ + U.S. citizenship with ability to obtain and maintain a Secret security clearance. + Bachelor's degree in Supply Chain Management, Business Administration, or related field. + 5+ years of experience in procurement, preferably in government contracting. + Proficiency in P2P systems and government purchasing card programs. + Strong understanding of procurement processes and sole source justification. + Ability to interpret technical documents such as BOMs and PWS. + Proficiency with Microsoft 365 and multi-project management. _Desired:_ + Experience with defense, maritime, or aerospace industry procurement. + Knowledge of FAR and DFARS regulations. + Procurement or supply chain management certification (e.g., CPSM, CPSD). + Familiarity with DCMA and DCAA requirements. + Effective team player + Excellent communication, negotiation, and analytical skills. _Physical Requirements:_ + Ability to sit for extended periods. + Occasional lifting of up to 20 pounds. _Work Environment:_ + Office environment with potential for remote work options. + May require occasional travel to vendor sites or other company locations. - **________________________________________________________________________________________** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. **An environment of trust.** CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (************************************************ **________________________________________________________________________________________** **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** . The proposed salary range for this position is: $55,400 - $116,400 _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._
    $33k-46k yearly est. 16d ago

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