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Odyssey House Louisiana jobs in New Orleans, LA

- 26 jobs
  • Executive Assistant to CFO

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Executive Assistant to CFO - Administration Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! As a Medicaid provider, OHL is in compliance with the Centers for Medicare and Medicaid Services (CMS) mandate and has a mandatory COVID-19 vaccination policy in place for all employees. As a result, you will be asked to provide proof of COVID-19 vaccination. Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Executive Assistant to assist the CFO of the agency. The position requires 2 years of accounting experience, an Accounting or Business degree, proficiency in Word, Excel and Outlook; excellent communication and organizational skills. Applicant must be able to also create reports in Excel and multi-task in a fast-paced environment. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $34k-47k yearly est. 60d+ ago
  • Administrative Assistant - Sobering Center

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Administrative Assistant-Sobering Center Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time or part-time non-exempt Administrative Assistant for the Sobering Center Program. The schedule is Monday-Friday 8am-5pm. The Administrative Assistant performs a wide variety of administrative tasks for the Sobering Center Program and assists the Sobering Center Program Manager. DUTIES & RESPONSIBILITES It is the primary duty and responsibility of the Administrative Assistant to: • assess potential guest for appropriateness for stay • conduct preliminary triage if needed • complete initial triage forms • conduct intake and discharge, oversee intake process and guest's documentation • review all intake packets to determine if potential guest is eligible for enrollment • maintain inactive guest's documentation • contact referral sources daily and update/maintain referral spreadsheets • assist in guest transportation arrangements and coordination activities • enter required information into agency's assigned data system, run and distribute reports • create, maintain food, household, and office supply inventory • draft requisitions for the purchase of food, household and office supplies; may involve entering information into an automated system • complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure • contact the Program Manager in the event of a fire or evacuation of the facility as required • contact the Program Manager or the Program Director if the Police or other law enforcement officials come to the Agency • screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear • assist Program Manager and perform duties to ensure that the Sobering Center functions properly during the program Manager's absence • participate in staff meetings when necessary; and • perform other duties as assigned by Program Manager. PHYSICAL DEMANDS Lifting, twisting, standing and bending will occur 90% of the time. There may be days where sedentary activities are involved during the work day to accomplish administrative task. WORK ENVIRONMENT Work is normally performed inside of the premises throughout the treatment facility, which is climate controlled. MINIMUM: Minimum qualifications include the following: • Proficient in MS Office Suite • At least 6 months' experience with substance abuse treatment and serving the homeless population • Excellent communication skills • EMT- Paramedic, LPN, or RN license Preferred: Preferred qualifications include the following: · More than 2 years of substance abuse treatment experience · At least 1 year of Electronic Health Record system experience · At least 1 year of MS Access experience · Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles Compensation and Benefits Competitive Compensation and Benefits package include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $26k-33k yearly est. 60d+ ago
  • Infectious Disease Provider-Community Health Center

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Odyssey House Louisiana, Inc. is seeking a full-time Infectious Disease Provider to lead clinical oversight for HCV testing, treatment, and cure efforts within an integrated behavioral health and primary care setting. This role will participate in the day-to-day clinic services as a Provider and serves as a clinical consultant for patients with coexisting conditions such as HIV, advanced liver disease, or significant comorbidities. The Infectious Disease Provider will monitor outcomes, ensure data integrity for the HCV cascade of care, and guide prevention and reinfection reduction strategies. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Infectious Disease Provider to: provides direct care and clinical oversight for individuals with communicable diseases, including Hepatitis C and HIV. supports screening, treatment, and prevention efforts, collaborating with interdisciplinary teams, and ensures care aligns with current evidence based guidelines; Provides diagnosis and treatment for infectious diseases, including HIV, Hepatitis C, and STIs; provide direct care to patients within the Scope of Practice for which the provider is licensed; provide direct care to clients/patients to support the agency's departments i.e. Community Health Center (CHC), Detox, Residential, Transitions, etc.; manage patient care under Best Practices, UDS recommendations, and as prescribed to maintain accreditation; conduct thorough documentation of visits and medical orders to support billing charges; complete billing components of the visit to optimize revenue within dictated time frames; oversee care delivered by medical support staff by providing feedback on immediate care activities and reporting to direct supervisor on concerns that expose the agency or endanger a patient's health outcomes; participate in webinars and conference calls; implement and manage Best Practices initiated by Quality Improvement/Quality Assurance staff; identify and prioritize medical decision making with a fiscally minded approach to care; coordinate and supervise the completion of daily tasks related to direct patient care on matters related to Health Outcomes (i.e. referrals, lab orders, lab review, and medical records review); organize and implement workflow strategies to support provider visits, billing, and patient care as part of the feedback to CHC leadership during One on Ones and other meetings; coordinate with CHC leadership in the implementation of Quality Insurance measures to ensure data integrity and outcomes are met; ensure support staff document all pertinent health-related information in the client's electronic medical chart as instructed and as part of standards of practice designed to improve patient care, support billing, and meet Quality Improvement goals; observe Occupational Safety and Health Administration during all elements of daily operations, including but not limited to phlebotomy, in-house testing, medical interventions, medical waste, and managing infection control; observe Health Insurance Portability and Accountability Act compliance; meet regularly for One on Ones with the Lead Nurse Practitioner; participate in regularly scheduled meetings in the CHC; timely respond to the CHC Chief Medical Officer, Director, Nurse Practitioner Supervisor, and Clinic Managers; ensure timely completion of all assigned administrative reports; keep licensure current and meets credential requirements; update the CHC Chief Medical Officer, Director, Nurse Practitioner Supervisor, and Clinic Managers on the practice and trends, changes, alerts, concerns, and all matters which impact patient care, services rendered, or billing; attend continuing education programs that provide updated information on health topics pertinent to patient care and effective clinic practice; participate in the implementation and support of Quality Improvement/Quality Assurance initiatives; and perform other duties as assigned. MINIMUM QUALIFICATIONS Minimum qualifications include the following: MD, DO, or NP licensed in Louisiana ( Nurse Practitioner candidates must have an active, unencumbered LA NP license with prescriptive authority) Board certified in Infectious Disease Current good standing with regulating National Certifying Board At least 1 year of clinical experience At least 1 year of Electronic Health Records experience CPR certification Proficient in MS Office 365 Excellent communication skills Ability to exercise patience, approachability, and consistency in a stress high-stress environment PREFERRED QUALIFICATIONS Preferred qualifications include the following: At least 1 year of FQHC and medical home model experience Suboxone certification Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $30k-56k yearly est. 57d ago
  • Bilingual Counselor-Residential

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Compensation: $31.92/hr. Licensed/Licensed-Eligible Social Worker or Counselor-Residential Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Detox Program is currently looking for a full-time bilingual (English and Spanish) Licensed/Licensed-Eligible Social Worker or Counselor. The schedule is M-F 8am to 5pm, rotating holidays and weekends as needed. The Counselor will provide specialized services for the assigned caseload, provide core and ancillary group therapies weekly, individual counseling and when appropriate, family therapy. The Counselor has the main responsibility of maintaining communication with the referral source, court systems, and other involved human service providers as related to the client's ongoing treatment and discharge planning. The Counselor is responsible for working within the multidisciplinary team to develop treatment planning, treatment case reviews, and all written documentation as required by the agency, state and federal courts, and all funding sources. Responsibilities and Duties It is the duty and responsibility of the Counselor to: provide Clinical services to assigned clients; conduct weekly group therapies, individual counseling and/or family therapy as outlined in treatment plans; co-lead group therapies; conduct family assessments/therapy; function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings and, when necessary, attend court hearings and represent the agency and client(s); maintain contact with and is available to Agency personnel, client's drug court officer, and family members regarding client's progress, problems and crises; maintain clinical case file for each client to include: assessments, Individual Treatment Plans, Case notes, and discharge summaries; apply ASAM Criteria to treatment planning; maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment; provide crisis management when indicated by client need; assist with the planning and organization of therapeutic client actives both at and outside of the facility; ensure all written reports are up-to-date in case file; ensure completion of electronic medical record documentation; attend staff and other meetings; attend regularly scheduled in-service training; participate in quarterly training with staff; complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; adhere to all Louisiana Department of Health and Agency contract requirements; maintain COA standards and participate in COA site audits; collaborate with other departments; work with Bayou Health providers for initial authorization and concurrent authorizations; ensure that all sign in sheets are printed for group and all groups are batched for billing; and perform all other duties as assigned. Qualifications and Skills Minimum qualifications include the following: Master's Degree in Clinical Social Work or Counseling A valid Louisiana State issued license in either counseling or social work At least 1 year of substance use disorder treatment modalities (emphasis on Minnesota Model) and DSM-V experience Excellent communication skills Compensation and Benefits Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $31.9 hourly 60d+ ago
  • Behavioral Health Technician Supervisor - Residential

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Behavioral Health Technician Supervisor-Residential Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Behavioral Health Technician Supervisor to monitor adult clients in residential treatment. The Behavioral Health Technician (BHT) Supervisor is responsible for all of the day-to-day oversight of Behavioral Health Technician personnel. The BHT Supervisor must be familiar with all of the responsibilities of the personnel. The primary responsibility of all BHT Staff is to ensure the clients are supervised and safe, as well as to keep the environment clean. The BHT Supervisor is responsible for ensuring that all BHT staff daily tasks are completed. The BHT Supervisor will be responsible for any additional duties assigned by the Program Manager or Director Responsibilities and Duties It is the duty and responsibility of the Behavioral Health Technician Supervisor to: · Focus on access and retention of all clients · manage and supervise all BHT Staff including scheduling of all Behavioral Health Technician shifts; · be responsible for ensuring that all Behavioral Health Technician shifts are covered and if needed will be expected to work any open shifts; · monitor residents to ensure safety (this is the primary duty of all Behavioral Health Technician Staff and the Behavioral Health Technician Supervisor is equally responsible for ensuring client safety); · screen resumes and complete and submit all pre-employment paperwork on all open Behavioral Health Technician positions for the Inpatient Services program; · train all Behavioral Health Technician on new employee orientation and any required ongoing training for all Behavioral Health Technician such as managing trainings, any Agency scheduled trainings and monthly Staff meetings; · manage all time clock activity and attendance for all Behavioral Health Technician and ensure all Behavioral Health Technician are complying with Agency policies related to time and attendance; · ensure all Behavioral Health Technician are aware of and complying with Agency Policies and Procedures, and is responsible for any counseling activities or corrective actions for staff as needed; · to express the concerns of the Behavioral Health Technician to the Program Manager; · familiarize self with resident and milieu issues by reading feedback log; · contact on-call staff if needed; · conduct and/or organize meetings run by Behavioral Health Technician · participate in weekly staff meetings upon request; · witness, complete, and document urine drug screens when indicated; · complete incident reports as needed, ensure BHT are completing incident reports per Agency policy, ensure all incident reports are submitted to Program Manager in a timely manner; · monitor clients to ensure the cleanliness and upkeep of the facilities · maintain a list of tasks and requirements to ensure compliance, efficiency, and effectiveness · coordinate or conduct required bed checks and record whether client is awake or sleeping; and · perform other duties as required. Qualifications and Skills Required · 3 years' experience working in the substance abuse field and in an inpatient setting · Excellent written and communication skills Preferred · Bachelor's degree in Human Services related field · Experience in a 3.5 ASAM Level of Care Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $26k-31k yearly est. 60d+ ago
  • Case Manager - Low Barrier Shelter

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Case Manager-Low Barrier Shelter Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL (Odyssey House Louisiana)! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Case Manager. Case Manager position determines eligibility for guests to participate in the agency's Low Barrier Shelter (LBS). The Case Manager will assess guests' needs to create an effective housing plan. Case Managers will meet with guests regularly to ensure they are reporting to referred community resources pertinent to housing. Case Managers will use LA Medicaid system and assist guests with applying and/or recertifying as needed. Accessing and entering information into ViaLink's Homeless Management Information System (HMIS) database, case note documentation, discharge planning and monitoring programmatic activities pertinent to the guest's progress towards obtaining housing will be the primary responsibility of the Case Manager. In some cases, the Case Manager may provide guests with transportation to medical appointments by utilizing Medicaid transportation or an agency vehicle when necessary. Case Managers will prepare weekly, monthly, quarterly, annual reports, and attend all department me as required. Responsibilities and Duties It is the duty and responsibility of the Case Manager to: · document services and provide case management to approximately thirty or more guest(s) as assigned; · Case Management will involve screening, intake, assessment, individualized housing plan development, monitoring, linkage to appropriate community resources, follow up, appropriate transition to housing, etc.; · assist guest(s) with obtaining vital records, ID cards, Driver's License and other documentation; · establishing partnerships with housing agencies · assist guest with signing lease agreements when necessary · assess guest insurance status and follow agencies policy and procedures to obtain and maintain Louisiana Medicaid status; · enter guest's information into the appropriate agency's database(s) in a timely matter and update as needed; · prepare and submit reports to Project Manager in a timely manner; · maintain up-to-date information regarding guest occupancy, move outs, and vacancies · utilize Motivational Interviewing (MI), a client-centered approach for eliciting behavior changes by guiding participants to explore and resolve ambivalence; · ensure that guest(s) are referred to and/or aware of available vocational, educational, housing, and social services in the community; · attend required meetings and trainings; · verify the results of the assistance provided to close the case, as per the approval of the Program Manager; · provide crisis management when indicated by guest(s) needs; · complete any Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; · maintain guests' licensing requirements; · oversee daily guest activities for guest(s) in the LBS; and · perform other duties as assigned. Qualifications and Skills Required · Be over 18 years of age · Excellent communication, organizational, and interviewing skills · Ability to work with unhoused guests of diverse backgrounds and disabilities including physical, mental, substance abuse, immunodeficiencies, etc. · B. A. Degree in social work/behavioral science or three years relevant work experience · Valid Louisiana Driver's License with cleaning driving record · Ability to navigate eight passenger van Preferred · Personal experience of being unhoused · At least three years of case management experience with the target population · Database management experience Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $31k-37k yearly est. 60d+ ago
  • Program Supervisor- Prevention Program

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Compensation: $70,000/yr. Program Supervisor- Prevention Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary The Program Supervisor position encompasses a wide variety of administrative tasks that transition throughout the various phases of the grant cycle. This position is primarily responsible providing direct oversight of staff, volunteers, administrative tasks, data entry, data reporting, development of tools, and support in outreach efforts. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Program Supervisor to: take leadership role in HEP C elimination initiative pilot; manage all outreach coordinators and case managers conduct 1:1s with outreach coordinators and case managers; conduct quality assurance on all grant related tasks and provide real time feedback to staff; data entry and quality assurance; conduct direct service as needed due to staff vacancies; lead the development of various resources, including but not limited to: reports, toolkits, protocols, training and supporting documents; conduct cultural sensitivity in-service with agency staff and volunteers; maintain comprehensive documentation for data collection; and provide statistical data and/or reports per grant requirements and management requests; assist with special projects; lead new employee recruitment, hiring, and onboarding; participate in the ongoing development of competencies, capabilities, technology and the resources needed to achieve high standards of efficiency and effectiveness; place client needs first by developing care management and service delivery with the goals of the patient's healing and support in mind; work collaboratively with all employees and business partners; promote a safe and efficient working environment by adhering to Agency policies and procedures; maintain confidentiality of all Agency and patient related information; attend and participate in staff and vendor service meetings; adhere to all HIPAA regulations by protecting the privacy & security of all patient/client health information; and perform other duties as assigned. MINIMUM QUALIFICATIONS Minimum qualifications include the following: Master's Degree At least 1 year of health education delivery experience Excellent interpersonal skills Proficient in MS Office 365 Suite Indigent and diverse population service experience PREFERRED QUALIFICATIONS Preferred qualifications include the following: HIV and Hep C Testing Certification (HCT) Bilingual-English/Spanish, English/Vietnamese Compensation and Benefits Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $70k yearly 57d ago
  • Kitchen Assistant - Low Barrier Shelter

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Kitchen Assistant-Low Barrier Shelter Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Kitchen Assistant. The Kitchen Assistant position is designed to assist in all activities related to culinary operations at the agency. This position assists with all daily activities as they relate to the kitchen, product purchasing, food preparation, food and kitchen supply delivery, kitchen storage, kitchen cleanliness/maintenance, and food service. Responsibilities and Duties It is the duty and responsibility of the Kitchen Assistant to: · assist with all kitchen related activities; · assist in preparation and cooking of food; · assist in the delivery of all food and kitchen supplies; · assist and oversee clients assigned to work in the kitchen; · direct cleaning of kitchen and food storage area; · ensure that all clients and staff are compliant with safety practices related to the kitchen and kitchen equipment; · conduct and document weekly inventory using agency inventory control; · ensure that all food and supplies are properly labeled and organized by date for timely use; · add additional inventory as requested by Program Manager or designee; · assist with invoices and requisitions related to food, kitchen supplies, and equipment purchasing; · coordinate with Program Managers to ensure all food and supplies are within the guidelines of approved agency program menus. Deviations from approved menus must be documented and approved in advance of ordering by the Chief Operations Officer; · ensure that kitchen and food storage areas are thoroughly clean and properly maintained, and on a daily basis; · report all maintenance issues immediately to the Program Manager or designee; · be present for all deliveries in the absence of Kitchen Management and coordinate with the Program Manager to develop a plan to cover deliveries. All deliveries must be accepted and signed by an agency staff member; · complete all incident reports, as directed by the Executive Chef or designee, prior to the end of scheduled shift as required by the Incident Reporting Policy and Procedure; · assist with filing as requested by the Program Manager; · assist with other program functions as requested by Program Manager; · perform other duties as required. Qualifications and Skills Required · Knowledge of basic sanitation rules and practices · Knowledge of food ordering and inventory practices · Proficient in MS Office · Current Valid Louisiana Driver's License · Excellent written and verbal communication skills Preferred · Serv-Safe certification · 6 months experience in a group home or health care setting · Hospital/Healthcare experience · Cleaning experience Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $21k-25k yearly est. 60d+ ago
  • GL-Grants Accountant

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    GL Grants Accountant Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Odyssey House Louisiana, Inc. is seeking a full-time GL-Grants Accountant The schedule for the position is Monday-Friday 8am-5pm. The GL/Grants Accountant will work under the direction of the Chief Financial Officer. The GL/Grants Accountant will perform General Ledger and Grants duties including but not limited to: General Ledger journal entries, Balance Sheet Account Reconciliations, Budgeting, Grant reconciliations and monthly invoicing. Responsibilities and Duties It is the duty and responsibility of the GL/Grants Accountant to: • review purchase requisitions for proper fund coding; • reconcile Balance Sheet Accounts; • prepare monthly Grant/Contract Billing; • process General Journal Entries as required; • prepare monthly, quarterly and annual grant reports; • analyze Financial Accounts; • assist in the preparation and entry of the annual budget; • assist CFO in preparing monthly financial reports; and • perform other duties as assigned. Qualifications and Skills Required: Minimum qualifications include the following: • High School Diploma • At least 1 year of general ledger accounting experience • At least 3 years Federal, State, and/or Municipal grant experience • Excellent communication and analytical skills • Proficient in Office 365 Suite Preferred: Preferred qualifications include the following: • Bachelor's Degree in Accounting/Finance • 3 years non-profit accounting experience • At least 1 year of MIS Fund Accounting experience Compensation and Benefits Competitive Compensation and Benefits package include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $37k-45k yearly est. 60d+ ago
  • Outreach Coordinator-Sobering Center

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Odyssey House Louisiana, Inc. is seeking a full-time Outreach Coordinator for the Sobering Center Program. The schedule is 8am-5pm Monday-Friday, rotating shifts including weekends and holidays. The Outreach Coordinator will oversee the Sobering Center Outreach operations, monitoring calls from referral sources and the community-at-large to determine where Outreach efforts are most needed. The Outreach Coordinator will deploy the Sobering Center Outreach Team to appropriate sites around the city to pickup/transfer potential clients and will monitor the Sobering Center Outreach in transit. The Outreach Coordinator performs a wide variety of client care and community engagement activities as directed by the Program Manager. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Outreach Coordinator to: • develop an ongoing partnership with the City of New Orleans, NOPD and NOEMS staff; • comply with the admission policy and inclusion and exclusion criteria in line with the New Orleans Emergency Medical Services (NOEMS) policy for transfer of clients; • include an "Exclusion List" of clients who pose a risk to themselves or others while sobering; • develop policy and procedures to respond to the NOPD, NOMES, local businesses and community transfer request in a timely manner; • develop/coordinate daily schedule and special programs for Outreach Team members; • develop policy and procedures to ensure that vehicle(s) are maintained and operational; • develop Outreach strategies to enhance programmatic functioning; • communicate information effectively both verbally and in writing; • attend and participate in management, staff meetings, conferences and vendor service meetings as requested; • participate in city health fairs, neighborhood community activities, screenings and special event as determined by the Program Manager; • refer individuals to the agency's Community Health Center and Detox for primary medical care and substance abuse treatment; • conduct cultural sensitivity in-service with Outreach Team; • assist in the plam1ing and coordination of community events as determined by Program Manager; • maintain comprehensive documentation for data collection and provide statistical data and/or report per grant requirements; • develop a comprehensive monthly program report to be submitted to the Program Manager; • organize workload to complete responsibilities in an appropriate and timely mam1er; • exhibit commitment to the agency's Mission, Vision, and Values, agency-wide and personal goals; • adhere to ethical practices by striving to perform in a maimer that conforms to the highest of ethical behavior, integrity and honesty; • take initiative and responsibility for decisions as an individual; • assist in new employee orientation as needed; • participate in the ongoing development of competencies, capabilities, teclmology and the resources needed to achieve high standards of efficiency and effectiveness; • approach job duties and responsibilities with passion and desire to meet highest standards; • strive to lead through vision, teclmology, itmovation, and customer service; and to make a difference in the lives of the agency's employees, patients, and the community; • encourage a positive enviromnent and experience for co-workers and clients; • treat employees, patients, and business pminers with respect; foster teamwork by trusting and supp01iing co-workers, while encouraging collaboration at all levels of the organization; • embrace diversity and demonstrates the ability to work together; • promote a safe and efficient working environment by adhering to all organizational and departmental policies and procedures; • maintain confidentiality of all agency and patient related information and protect patient rights; • utilize material, equipment, and time in a safe, beneficial, and cost-effective mallller; • adhere to all Federal Health Insurance Portability & Accountability Act regulations, by protecting the privacy & security of all patient/client health information; • work with stakeholders and participants to perform a connmmity needs assessment to establish priorities for social marketing and prevention messaging; and • perform other duties as assigned. PHYSICAL DEMANDS Lifting, twisting, standing and bending will occur 30% of the time. There may be days where sedentary activities are involved during the work day to accomplish administrative task. Employee will be required to travel. May risk exposure to small amounts of hazardous materials, high crime areas within the service area community, and weather and temperature extremes. • WORK ENVIRONMENT Work is performed inside of the premises, which is climate controlled and outside of the premises at events, community centers, bars, restaurants, and public and private locations across the city. This position requires interactions with a broad cross-section of the New Orleans community and tourist on a daily basis. Hours will often be irregular and require occasional work on nights, weekends, and holidays. MINIMUM QUALIFICATIONS Minimum qualifications include the following: • Bachelor's Degree in a Human Services Field • At least two years of experience providing services to diverse and disenfranchised populations • Excellent interpersonal and communication skills • Familiarity with the community served by the agency • Planning skills • Proficient in MS Office Suite PREFERRED QUALIFICATIONS Preferred qualifications include the following: • Skilled and experienced in delivery of services to diverse and disenfranchised populations • Bilingual - English/Spanish, English/Vietnamese • Working knowledge of various community resources • Skilled in medical office practices, procedures and equipment • Certified Medicaid enrollment preparer • EHR experience Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $30k-40k yearly est. 57d ago
  • Family Nurse Practitioner - Community Health Center

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Odyssey House Louisiana, Inc. is a seeking a motivated and compassionate full-time Family Practitioner to work Monday-Friday 8am-5pm. Hybrid, fully onboarded, at the Community Health Center. The Nurse Practitioner will participate in day-to-day clinic services as a direct care provider. This position will manage Quality Improvement/Quality Assurance reports, as part of the Best Practices of the clinic and other programs, that reflect participation in coordinating and providing patient care. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Nurse Practitioner to: provide direct care to patients within the Scope of Practice for which the provider is licensed; provide direct care to clients/patients to support the agency's departments i.e. Community Health Center (CHC), Detox, Residential, Transitions, etc.…; manage patient care under Best Practices, UDS recommendations, and as prescribed to maintain accreditation; conduct thorough documentation of visits and medical orders to support billing charges; complete billing components of the visit to optimize revenue within dictated time frames; oversee care delivered by medical support staff by providing feedback on immediate care activities and reporting to direct supervisor on concerns that expose the agency or endanger a patient's health outcomes; participate in webinars and conference calls; implement and manage Best Practices initiated by Quality Improvement/Quality Assurance staff; identify and prioritize medical decision making with a fiscally minded approach to care; coordinate and supervise the completion of daily tasks related to direct patient care on matters related to Health Outcomes (i.e. referrals, lab orders, lab review, and medical records review); organize and implement workflow strategies to support provider visits, billing, and patient care as part of the feedback to CHC leadership during One on Ones and other meetings; coordinate with CHC leadership in the implementation of Quality Insurance measures to ensure data integrity and outcomes are met; ensure support staff document all pertinent health-related information in the client's electronic medical chart as instructed and as part of standards of practice designed to improve patient care, support billing, and meet Quality Improvement goals; observe Occupational Safety and Health Administration during all elements of daily operations, including but not limited to phlebotomy, in-house testing, medical interventions, medical waste, and managing infection control; observe Health Insurance Portability and Accountability Act compliance; meet regularly for One on Ones with the Lead Nurse Practitioner; participate in regularly scheduled meetings in the CHC; timely respond to the CHC Chief Medical Officer, Lead Nurse Practitioner, and Clinic Supervisors; ensure timely completion of all assigned administrative reports; train and orient new staff, providers, or contractors to the clinical practice as needed i.e., EMR, HIV testing protocols, etc.; keep licensure current and meets credential requirements; update the CHC Chief Medical Officer, Lead Nurse Practitioner, and Clinic Supervisors on the practice and trends, changes, alerts, concerns, and all matters which impact patient care, services rendered, or billing; attend continuing education programs that provide updated information on health topics pertinent to patient care and effective clinic practice; participate in the implementation and support of Quality Improvement/Quality Assurance initiatives; and perform other duties as assigned. PHYSICAL DEMANDS Must be able to sit, stand, and walk for long periods up to 40% of the time. Must be able to bend, lift, and twist 10% of the time. May be asked to lift 20 pounds. WORK ENVIRONMENT Work is normally performed inside of the premises, which is climate controlled. Risk of exposure to sick patients is consistent with that with any clinic setting offering primary care services. The employee will be required to travel to other facilities up to 20% of the time and must be willing to work various hours to meet operational demands. MINIMUM QUALIFICATIONS Minimum qualifications include the following: Master's Degree in Nursing Science Active, unencumbered LA NP license with prescriptive authority Current good standing with regulating National Certifying Board At least 1 year of clinical experience At least 1 year of Electronic Health Records experience CPR certification Proficient in MS Office 365 Excellent communication skills Ability to exercise patience, approachability, and consistency in a stress high-stress environment PREFERRED QUALIFICATIONS Preferred qualifications include the following: At least 1 year of FQHC and medical home model experience Suboxone certification Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $96k-131k yearly est. 60d+ ago
  • Medical Assistant-Community Health Center

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Odyssey House Louisiana, Inc. is seeking a full-time Certified Medical Assistant for its Federally Qualified Health Center. The schedule is Monday-Friday 8am-5pm. This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessments before provider can see them and provide follow through assuring complete care. Responsibilities and Duties Works closely with Medical and Nursing staff to assure smooth patient flow and cut down on waiting time triage and phlebotomy as needed. Provides support during clinic sessions to medical providers. Documents patient vital signs and medical history into patient record. Documents pertinent patient information in accordance to HEDIS, UDS, PCMH, and FQHC guidelines. Communicates patients' problems/complaints in a consistent manner to identify visit needs for providers. Manages phlebotomy room and maintenance. Records and documents visits in patient's chart consistently to assure quality of care. Data entry into grant required documentation as instructed Routine utilization of EHR system. Inventories and monitors use of office supplies and reordering as needed. Completes on-line/paper Medicaid applications for patients. Participates in electronic medical record usage. Faxes requests, referrals, medical records, and any documents needed to pursue effective patient care and/or billing. Communicates patients' problems to the medical staff. Maintains HIPAA guidelines and respects professional boundaries with patients. Qualifications and Skills High school diploma or equivalent Certification as Medical Assistant from an accredited medical assistant program or state agency Current CPR 2 years' experience in an FQHC BLS Certification Experience with electronic medical records (Allscripts and EPIC preferred) Excellent communication, customer service, problem solving, and multi-tasking skills Compensation and Benefits Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $27k-32k yearly est. 60d+ ago
  • Patient Services Associate - Front Desk

    St. Thomas Community Health Center 4.2company rating

    New Orleans, LA job

    At St. Thomas Community Health Center our mission is to provide culturally competent healthcare of the highest quality, regardless of the patient's ability to pay. We foster relevant research and educational activities directed toward achieving health initiatives that reduce health disparities in our community. Central to our mission is to acknowledging the role of institutional racism as causative of these disparities. As such, our work is directed toward becoming an antiracist institution. Job Summary A Patient Services Associate - Front Desk plays a crucial role in providing excellent customer service, ensuring patient satisfaction, and contributing to the efficient operation of the clinic. They serve as the first point of contact for patients and help facilitate a smooth and organized patient experience. Responsibilities * Greeting and checking in patients: Welcoming patients as they arrive, verifying their personal and insurance information. * Scheduling appointments: Assisting patients in scheduling appointments, coordinating with healthcare providers, * Answering phone calls: Handling incoming calls from patients, addressing their inquiries, and providing accurate and helpful information. * Insurance verification and billing: Verifying patient insurance coverage, obtaining necessary authorizations, and explaining insurance benefits and coverage to patients. * Maintaining patient records: Ensuring accurate and up-to-date patient records, * Coordinating referrals and follow-ups: Assisting patients in scheduling referrals to specialists or other healthcare providers as required * Managing the waiting area: Ensuring a clean, organized, and comfortable waiting area for patients. * Assisting with administrative tasks: Supporting the clinic's administrative functions, such as filing documents, organizing paperwork, and maintaining office supplies. * Providing exceptional customer service: Ensuring a positive and professional experience for patients through effective communication, empathy, and active listening Qualifications Required: * At least 2 years of college * Experience with Microsoft Office Suite, email and internet * Strong written/verbal communication skills * Excellent Customer Service skills * Maintaining patient confidentiality and adhering to privacy regulations such as HIPAA Preferred: * Experience handling heavy call volume and multi-line phone system * Knowledge of medical terminology * Associate's Degree or additional training St Thomas Community Health Center offers a full competitive and comprehensive benefits package for full-time employees. Just a few of the great benefits we provide at St Thomas Community Health Center are: * Medical * Dental * Vision * Life Insurance * Accidental Death & Dismemberment * Short-Term Disability * Long-Term Disability * 401K with match * PTO * Paid Holidays
    $23k-27k yearly est. 60d+ ago
  • Engagement Specialist-Residential Program

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Odyssey House Louisiana, Inc. is seeking a full-time Engagement Specialist for the Adult Residential Program. The schedule is Monday-Friday 1 pm-11 pm, with rotating weekends. The Engagement Specialist performs a variety of administrative tasks for the Residential Program and also assists the Admissions & UR Supervisor, Residential Program Manager and Program Director. The Engagement Specialist is responsible for scheduling and referral coordination and follow through. Responsibilities and Duties It is the primary duty and responsibility of the Engagement Assistant to: · oversee the efficient operations of the Treatment Office by maintaining electronic correspondence (fax and copier), memos, and other documentation; · contact referral sources daily and update/maintain referral spreadsheets; · coordinate referrals, check and follow through with online referrals, and schedule referral appointments; · initiate scheduled intakes for admissions counselors; · engage clients on waitlists and schedule appointments; · answer and field all front desk calls and conduct preliminary triage; · complete initial triage forms; · meet scheduling productivity goals as directed by the Admissions & UR Supervisor, Program Manager and Program Director; · run and distribute reports; · maintain and input daily updates on LADDS, OAD census and Service Point information for monthly, quarterly and annual reporting requirements; · draft requisitions for the purchase of supplies; may involve entering information into an automated system; · conduct MEVS, background checks, UDS; · distribute orientation booklets; · coordinate viewing of mandatory Narcan video; · update census and discharge reports daily and assign new clients to Counselors; · participate in staff meeting when necessary; and · perform other duties as assigned. It is the secondary duty and responsibility of the Engagement Specialist to: · maintain and distribute office supply inventory; · screen incoming mail and draft responses to inquiries for information concerned with matters of non-technical nature and/or matter in which precedents are clear; · maintain department's records system, including filing and retrieving documents, researching files, etc…; · maintain inactive treatment files; · maintain SharePoint files; · manage client cigarette storage and allotment; · receive and pass verbal and written feedback to clinical, medical, and other Residential staff as requested about client activity and behavior; · complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; · conduct urine screens and complete all required documentation; · monitor client phone calls; · assist with filing of client documentation; · contact the Program Manager in the event of a fire or evacuation of the treatment facility as required; · contact the Program Manager or the Recovery Support Staff/Behavioral Health Technician Supervisor if the Police or other law enforcement officials come to the Agency; · scan documentation into the Electronic Health Record; · enter client information into the Practice Management System; and · perform other duties as assigned. Qualifications and Skills Required: Minimum qualifications include the following: · Bachelor's Degree in a human service related field · Proficient in MS Office Suite · At least 6 months experience with substance abuse treatment · Excellent communication skills Preferred: Preferred qualifications include the following: · More than 2 years of substance abuse treatment experience · At least 1 year of Electronic Health Record system experience · At least 1 year of MS Access experience · Knowledge of Narcotics Anonymous and Alcoholics Anonymous principles Compensation and Benefits Competitive Compensation and Benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $27k-38k yearly est. 60d+ ago
  • Licensed Practical Nurse (Day, Evening, & Night Shift)-Inpatient Services

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    GENERAL JOB DESCRIPTION The Licensed Practical Nurse works with agency clients in the Adult Residential Program (both STC and LTH/IOP). The Licensed Practical Nurse orients clients to the agency and the expectations of services which are to be received through the Medical Staff and managing the agency clients' medical care. The Licensed Practical Nurse facilitates health care services as a support to the clients' own self-management. All residents are responsible for their own health care services and management of their medication administration and supply of that medication. It is not the policy of the agency to provide all medical services to agency residents. DUTIES & RESPONSIBILITES It is the duty and responsibility of the Licensed Practical Nurse to: · assess potential residents for appropriateness for the treatment program; · complete an updated assessment on each client after admissions; · complete a medical treatment/discharge plan based on updated assessment; · communicate the treatment plan with the treatment team upon admission and on a monthly basis; · provide on-going health education to all residents as outlined in the Residential Program Manual; · provide on-going assessment of acute medical/nursing needs of all residents and refers residents to appropriate treatment centers; · monitor prescribed medication consumption and treatments that includes assessing resident knowledge and understanding of medication and treatment regimens, as well as, accuracy of administration; · coordinate the management of patient's medication stock including pharmacy pick-up and drop-off of meds, calling in refills for clients, and upkeep of how medication is stored; · conduct urine drug screens on all residents as directed to do so; · conduct weekly psycho education classes; · follow treatment care plans set forth by the medical staff; · document all pertinent health related information about residents on the resident chart that is done routinely and according to nursing standards of practice; · complete Incident Report form before the end of a shift if applicable; and · maintain HIPAA guidelines; and · perform other duties as assigned. Client Induction duties include the following: · Nurse will review all admissions packets to determine if potential client is eligible for program and if they need PPD, medical records requested, H & P, Psych evaluation. On review of the candidate's drug of choice, last use and consumption level, a determination of need for medical detox may be necessary as well. · At time of admission, ALL new admits will meet with a staff nurse. At that time, MARs form, determination of med call schedule for patient, education on med refill process, med slips, and general health conduct will be explained and documented by the nurse and placed into a medical chart. · Nurse will place PPD within 72 hours of admission to the program and read within 72 hours of placement. Any clients with a positive PPD or showing signs of possible TB infection will be referred to the Wetmore Clinic for further follow up. · Photocopy any insurance or Medicaid card for chart. Document emergency contact and relationship in the event client goes to ER or needs financial assistance for medical. · Review of chart will be determine if patient will go onto the psychiatry schedule based on initial determination to enter program. (i.e. follow-up, first visit within 30 days, or prn). Psychiatry duties include the following: · Work with Community Health Center (CHC) staff to ensure that clients who are in need of a psych evaluation as indicated by their initial screen or at the Chief Medical Officer's request are scheduled for an appointment. · Work with treatment staff to report appointments and assist in scheduling if needed. · Print out notes/visits from the EHR for client charts and submit for filing. · Receive any verbal orders by providers, document, and facilitate them. Medical duties include the following: · Medical slips will be picked up twice daily from the treatment team office. · Nurse will take vital signs on patients that have medical complaints that require triage and present them to the CHC with that patient's chart ready for review. · All HIV screening will be offered to OHL clients by the CHC. The Nurse will coordinate with the CHC as needed. · Nurse will call and coordinate clients to CHC as needed. · Nurse will review all charts seen by the CHC and or arrive by medical feedback sheet and follow instructions as directed. It may be necessary to educate client on diagnosis and treatment plan with goals. · Print out notes/visits from electronic health records for client charts and submit them for filing. Treatment Team Meetings duties include the following: · Nurse will attend the weekly treatment team meeting and bring any concerns to the Counselors regarding clients and listen to concerns of the Counselors and assist if it is a Medical Staff issue. · Nurse will bring and present the MAR book in the weekly treatment team meetings. Discharge duties include the following: · All clients discharged or graduated from OHL, will obtain their personal medication from the front desk and sign an acknowledgement receipt of the medications that they receive. This receipt is to be scanned into the client's chart. · Medical Staff Daily Inquiries - Report with night staff for shift change. · Check in with the Front Desk to know if any clients went to the ER after hours and attain paperwork. Medical visits must be accompanies with a medical feedback sheet, any pertinent labs, and notes for the visit. All clients going out of the house for medical appointments will be obligated to stop at the nurse's office to report what occurred in the visit and submit any paperwork before going back on the floor. · Pharmacy Coordination - Occurs as needed. Pharmacy coordination may include but is not limited to MHSD, Avita, St. Vincent DePaul's, and local community pharmacies. · Facilitate medication refills by instructing clients how to fill out a medication refill request, attain refills, and arrange for payment. · Call medications in to pharmacy prior to departure, patient must fill out sheet with financial request. · Document on a pharmacy log which clients have pending medications. · On arrival of medications, document all arrivals into each client's chart. · Insert any medication information sheets into patient's chart. · Any clients that have stat prescriptions send and fill ASAP if they are antibiotics, anti-inflammatory medication, etc… · Clients who do not request medications prior to running out will have this reported to the client's individual Counselor. Protocol includes the following: · All new admits will have a medical record in the EHR. These records will hold clients' recent PPD, intake packet from admissions, a medical reconciliation form of all meds, and any medical records that arrived for the client such as History and Physical, Psych Evaluations, Hospital Records, Labs. This chart will be made when the nurse meets the client and is assembled by the Medical Staff. · The Medical Staff will establish appropriate medications which can be used at OHL. Narcotics may not be used in the Adult Residential Program (there may be exceptions in a very few cases to this policy but approval for the use of any narcotic must come from the Program Manager prior to administration of such medication.) Certain pain relievers are acceptable on a case by case basis with documentation from the medical provider who provided the pain reliever. The Nurse may be instructed to give clients comfort medications as outline in the policy and instructed by Community Health Center Staff or the Chief Medical Officer. · The Medical Staff will establish what medication calls the client will use for their medication regiment. There are four medication calls per day. As needed medications will be used on a case by case basis. This schedule will be written down for the client to have as a reference and present to their Counselor. · The clients' schedule will be documented into a log for medication calls. This log will allow nursing staff to know when a client has been missing medication calls or not taking them correctly. · Medication stock will be stored under lock and key in the Nursing Office Medication Room. Clients will only be allowed access to their medication during medication calls and in special circumstances based on the situation and nurses' clinical judgment. · All staff will observe the taking of medication at each medication call. Observing the bottle instructions, the amount of pills client takes, and how low the medication appears in the bottle. Encouraging patients to be aware of their stock of medication is part of the Medical Staff's duties. · Missed medication calls will results in client missing medication if it is too close to the next medication call based on clinical judgment. There will only be three grace opportunities to take late or missed medications. At that time the nurse will notify that client's Counselor of the behavior to have it addressed as part of their treatment. These cases should be logged into nurse's log to be presented in treatment team meetings. · Ideally, all medication refills must be paid by the client. Patient must be instructed at time of orientation as to how medications are filled and how frequently. · All medication refills need to be written onto a medication refill slip and submitted to the Medical Staff. Depending on level in the program, client's role in refilling their medications will change to allow them to participate more independently. · Patients will be oriented to the process of filling out a medical slip when they are sick. · Patient will be informed that all sick visits are triaged and addressed in order or urgency. Clients will not be allowed to go to EH for primary care issues unless indicated. · If a client repeatedly complains of issues that are impeding their capacity to participate in a residential program, they may be considered inappropriate for the program and discharged if indicated. · All suicidal attempts will result in immediate discharge. Suicidal ideation is to be addressed directly with OHL Staff and the client's safety will be managed accordingly. Discharge Planning duties include the following: · All clients are to be told their obligation to stop by the Nursing Office prior to discharge or graduation to receive their medications. Clients are to be made aware that if they leave OHL at night or on a weekend, they may return to the nurses' office in 72 hours, medications will be discarded and a note in chart will indicate last day at OHL noting they did not participate in a discharge plan as contracted. · All new clients will sign in their medications and sign out their medications. All clients will be given the phone numbers to Behavioral Health and the Primary Care Clinic's as part of their orientation in the event they leave without a discharge plan. Daily Task List includes the following: · Report in with staff. Review the night log for any ER visits or medical complaints from the night. Match to Incident Reports as needed. · Review all needed actions for the day dealing with the CHC as needed: medication orders, lab draws, chart reviews of or any pending documents to file. · Review the intake schedule for admissions and prepare appropriately. · Review medical slips submitted by clients of OHL. Triage slips to determine urgency of CHC visit. Number of clients seen is variable. Report client needs to the CHC if warranted. · Respond to emails in timely fashion and carbon copy appropriate parties. · Coordinate new admits into the CHC for an initial H&P and placement of PPD. Range of clients is determined on activity of admissions. · Conduct medication calls. · Review Admissions packets on all candidates for the Residential Program and advise on eligibility and needed documentation for any medications. · Receive charts at admit and review for all necessary components using chart content checklist. Send Residential Program staff all needed documents: H&Ps, TB skin tests, Psych evaluations. · Orient any new admits to the medical side of the Residential Program: medication calls and refills, sick slips etc… · Coordinate all received medications at arrival to be available to client by first available medication call. · Review any outside facility medical records for residential clients and determine follow-ups as needed. · Email Counselors promptly regarding any clients off the floor with new medical orders that would affect their treatment and of any pending offsite medical visits. · Review Discharge Summary and/or be aware of any clients leaving. List medication stock on form and have client sign for it. Photocopy and scan into client chart. Weekly duties include the following: · Attend Multi-disciplinary Team Meeting. Participate in the medical components of clients cases as needed. · Coordinate patient referrals with the Psychiatrist and Nutritionist Follow-up on providers' instructions. · Meet weekly with the Community Health Center as needed. · Pull discharged clients and note discharge date on a progress note and file. · Manage the MAR daily, weekly, and monthly as needed and file all MAR into client's charts. · Review MAR for patterns of missed medications by clients, inquire with client as to why, report to Counselor, and Behavioral Health contract as needed. · Manage the medications refrigerator and discard old medications. PHYSICAL DEMANDS The employee may sit comfortably to do paperwork approximately 30-40% of the time. Walking, standing, bending, and carrying of light items such as papers, books, or small parts approximately 60-70% of the time. Employee must be able to walk about the facility and climb stairs. Local travel is required no more than 10% of the time. WORK ENVIRONMENT Work is normally performed inside a temperature controlled office setting. MINIMUM QUALIFICATIONS Minimum qualifications include the following: · LPN license · Healthcare CPR · Must be able to work independently with limited supervision · Must be able to handle a large caseload of medication management for clients PREFERRED QUALIFICATIONS Preferred qualifications include the following: · Substance Abuse treatment experience Residential substance abuse program experience. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $38k-48k yearly est. 60d+ ago
  • Health Care Specialist - Low Barrier Shelter

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Health Care Specialist-Low Barrier Shelter Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Health Care Specialist. Health Care Specialist in the first responder for medical emergencies and works with guests and staff in the Low Barrier Shelter (LBS). The Health Care Specialist assesses, orients, facilitates, and support health care services to shelter guests. All guests are primarily responsible for their medical care and management to include medication administration, supply and storage of that medication. Responsibilities and Duties It is the duty and responsibility of the Health Care Specialist to: • administer vital signs to admitted guests for continued appropriateness for shelter stay • provide basic life support • schedule newly admitted guests to OHL's FQHC or health care facility of choice (when necessary) • Refer non-medically appropriate guests to alternative shelter and/or care • provide on-going health education to guests, when necessary, as outlined in the LBS manual • provide on-going assessment of acute medical needs • respond to guest medical emergencies in a timely manner • communicate with medical professionals to rely pertinent medical information • work with case management to coordinate care for guests • refers guests to appropriate substance abuse treatment facility • provide on-going prescribed medication support consumption and treatments that include education on medication and/or treatment regimens • coordinate the management of guest's medication stock including pharmacy pick-up and drop-off, calling in refills for with guests, and ensuring medication is securely stored • enter pertinent health related information into HMIS • coordinate services with OHL's iPrevent Prevention Department • ensures a safe environment for all guests by conducting interior and exterior rounds • complete Incident Report when needed • complete rounds inside and outside the facility every 30 minutes • assist with other shelter functions as requested Program Manager and/or Shelter Supervisor • maintain HIPAA guidelines; and • perform other duties as assigned Qualifications and Skills Required: Minimum qualifications include the following: • EMT-P Certification • Healthcare CPR/BLS • Proficiency in Microsoft Office Software • Bilingual (Spanish) a plus • Must be able to work independently with limited supervision • Must be able to handle a large caseload of medication management for guests Compensation and Benefits Competitive Compensation and Benefits package include insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. · Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $30k-39k yearly est. 60d+ ago
  • Case Manager - CSS

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Compensation: $17/hr. Case Manager Community Supportive Services Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking an experienced full-time Case Manager that is responsible for engaging all clients upon admittance into Odyssey House Louisiana, Inc. (OHL). The schedule for this position is Monday-Friday 8am-5pm. The Case Manager is responsible for engaging all clients upon admittance into Odyssey House Louisiana, Inc. (OHL). The Case Manager will inform the client(s) of the different programs and levels of care. The Case Manager will develop and implement strategies to ensure that client(s) transfer from each level of care (e.g., from Detox into Residential, from Residential to Outpatient/Housing, from Outpatient with Housing to Sober Living). The Case Manager will follow-up with client(s) to ensure that the client(s) whereabouts are tracked throughout their treatment stay. The Case Manager will follow-up with client(s) to ensure that they are enrolled into OHL's Community Health Center and adhere to their follow-up appointments. The Case Manager is responsible for monitoring client(s) progress and needs, discharge plans, and tracking participants who have exited the program. The Case Manager is responsible for entering data into the agency's assigned databases and prepares weekly, monthly, quarterly, and annual reports reflecting such activity. The Case Manager must negotiate LA Medicaid systems. The Case Manager will transfer client(s) to the Residential Program and will be responsible for monitoring Sober Living Program (SLP) participant(s) and units. The primary goal of the Case Manager is to support the client, encourage them to stay in treatment, and help fill their needs or gaps in care with resources from OHL and/or the community. The Case Manager will support and coordinate with each program and staff with the goal of retaining clients in treatment. PHYSICAL DEMANDS Lifting, twisting, standing, bending for periods of time will occur (As you will pick up office supplies and assist client(s).) Employee may be required to travel from time to time. (Program conferences and trainings). WORK ENVIRONMENT 45% of the work is normally performed in a shared office setting and 55% will be performed outside with varying temperatures as you visit clients. Responsibilities and Duties It is the duty and responsibility of the Case Manager to: provide case management that will involve screening, assessment, service plan development, linkage to appropriate community resources, discharge planning and follow up; coordinate with the OHL Federally Qualified Community Health Center (FQHC) staff to ensure that client(s) are adhering to appointments; schedule or reschedule transportation to/from medical appointments; assess clients Medicaid status and follow agencies policy and procedures to obtain and maintain Medicaid status; assist with verifying insurance information; ensure clients understand time, place, needs for medical appointments, procedures, education; coordinate with OHL department staff to determine best time to meet with clients to discuss OHL's programs; coordinate with program staff to follow-up with client throughout their treatment stay; develop strategies to follow-up with client(s) prior to and upon discharge; schedule and perform efficient client, office, and SLP unit(s) visits that are geared towards client(s) maintaining sobriety while becoming self-sufficient; assist participants with obtaining documents such as identification, social security card, birth certificate, etc. as required; enter participant's information into the appropriate agency databases in a timely matter and update as needed; prepare and submit reports to Program Manager in a timely manner; facilitate and coordinate supportive service activities with other program staff including employment assistance activities, such as job readiness training, resume preparation, interview practice, attending job fairs and networking with perspective employers, etc.; conduct quality assurance and self-monitoring plan as assigned by the Program Manager; establish and maintain collaborative working relationships with community resources; attend appropriate coalition and other community resource meetings; attend training and workshops; work a flexible schedule; and perform other duties as assigned. Qualifications and Skills Required: Minimum qualifications include the following: Valid Driver's License High school diploma or equivalent 3 years successful experience in adult case management or equivalent experience Ability to work with homeless individuals of diverse backgrounds, and disabilities including physical, mental, substance abuse, HIV/AIDS, etc. Outstanding organizational, verbal, and written communication skills Ability to adapt to change in a fast-paced environment Ability to perform daily duties to achieve expected outcomes and performance measures with minimal supervision Ability to travel to various sites daily Preferred Qualifications Preferred qualifications include the following: Undergraduate degree in social work or behavioral science Experience in LA Behavioral Health Partnership Billing Experience in providing Community Psychiatric Treatment; Psychosocial Rehabilitation and Crisis Intervention Knowledge of AA/CA/NA/Faith Based Principles Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $17 hourly 60d+ ago
  • Sanitation Assistant - Low Barrier Shelter

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Sanitation Assistant-Low Barrier Shelter Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Sanitation Assistant. The Sanitation Assistant will be responsible for all housekeeping duties of the Low Barrier Shelter. The assistant will perform a variety of cleaning and maintenance duties. The assistant will oversee maintaining program sites/facilities to OHL's standards. Duties will include cleaning and keeping the grounds neat. Responsibilities and Duties It is the duty and responsibility of the Sanitation Assistant to: · keep buildings in clean and orderly condition; · perform duties, such as cleaning floors, showers walls and drains, living quarters, washing walls, windows, and handrails, removing debris and trash; · carry linens, towels, toilet items, and cleaning supplies; · disinfect equipment and supplies, ensuring safe and sanitary storage and care of products; · polish furniture and room accessories as needed; · clean windows, glass surfaces, and mirrors; · monitor chemicals by tracking chemicals with sign in/out sheet; · maintaining daily log of duties perform and time; · clean rooms, hallways, dining rooms and group rooms, restrooms, corridors, stairways, dorm rooms, and other work areas so that health standards are met; · empty wastebaskets, and transport other trash and waste to disposal areas; · transport of supplies (will be reimbursed for travel); · empty all trash, clean dining rooms, and kitchens; · coordinate with other staff and supervisor daily to ensure that services are provided in an efficient and timely manner; · work with staff to discuss company policies for cleaning and sanitizing work areas, equipment; · monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created; · deep clean all facilities every two weeks; · clean bathroom floors twice a week; and · report repairs and replacements needed when encountered on job; · light maintenance work; · perform other duties as assigned. Qualifications and Skills Required · General knowledge of cleaning products, supplies, and techniques for cleaning · Reliable and punctual with a dedicated professionalism to job and duties · Excellent communication skills · Excellent time management skills · Excellent organizational skills · Ability to work well alone, or with a partner or team · Ability to adapt to changing schedules or routines · Ability to assist team members with cleaning duties when needed · Detail-oriented · Reliable mode of transportation Preferred · 2 or more years' experience with commercial cleaning services · Advanced knowledge of cleaning products, implements, and practices. Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $22k-42k yearly est. 60d+ ago
  • Behavioral Health Technician - Low Barrier Shelter

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Behavioral Health Technician-Low Barrier Shelter Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a full-time Behavioral Health Technician. The Behavioral Health Technician (BHT) position provides direct supervision of the Low Barrier Shelter (LBS) guests. BHTs work directly with guests supervising all daily activities. Guests reside at the Agency's Gravier Street campus and therefore BHTs are needed for direct supervision 24 hours and 7 days per week. All BHTs are expected to work closely with all staff to ensure guests receive comprehensive case management services. Responsibilities and Duties It is the duty and responsibility of the Behavioral Health Technician to: · ensure a safe environment for guests; · exercise effective communication skills to assist guests and de-escalate guests and stressful situations; · observe and document guest behavior; · assist with facility, case management, and recreational activities; · monitor guests' physical well-being; · provide input regarding guest status to the interdisciplinary team; · oversee the activities of the facility when there is no management staff on duty; · function as guest advocate; · monitor residents to ensure their compliance with daily schedules and to ensure their safety at all times; · receive and pass verbal and written feedback to clinical, medical, and other staff as requested about guest activity and behaviors; · complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; · complete guest bed checks every 30 minutes or as requested by BHT Supervisor and/or Program Manager and complete required documentation via emails during night rounding; · complete facility security rounds and ensure all doors and gates are locked and secured when appropriate; · submit shift reports to BHT Supervisor and/or Program Manager throughout shift via email as requested; · contact BHT Supervisor and/or Program Manager in the event of a fire or evacuation of the treatment facility as required; · assist with other program functions as requested by BHT Supervisor and/or Program Manager including but not limited to transportation and monitoring of the front desk; · collect, wash, and dry all guest clothing and linen as assigned on laundry day; and · perform other duties as required. Qualifications and Skills Required · High school diploma or equivalent · 2 years of Behavioral Health Tech in Acute Psych and substance use disorder treatment experience · CPI de-escalation training knowledge · Proficient in Microsoft Office Suite · Excellent written and verbal communication skills · Must be able to work overtime, weekends, holidays, and flexible hours. · Candidates in recovery must have 2 plus years of sobriety. Preferred · Bachelor's Degree in related field (social work, psychology, education) · 3 plus years of Behavioral Health Tech experience in Acute Psych · Knowledge of Narcotics Anonymous and Alcoholic Anonymous principles Compensation and Benefits Competitive compensation and benefits package includes insurance (health, dental, vision, life, long-term and short-term disability), leave benefits and 401k match. Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $26k-31k yearly est. 60d+ ago
  • Counselor (PRN)-Residential

    Odyssey House Louisiana 4.1company rating

    Odyssey House Louisiana job in New Orleans, LA

    Compensation Range: $23-$30.50/hr Licensed/Licensed-Eligible Social Worker or Counselor-Residential Program Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL! Job Summary Odyssey House Louisiana, Inc. is seeking a PRN, non-exempt Licensed Counselor. The schedule for this position is as needed, after hours, including Saturdays, Sundays, and holidays as needed. The Counselor will provide specialized services for the assigned caseload, provide core and ancillary group therapies weekly, individual counseling and when appropriate, family therapy. The Counselor has the main responsibility of maintaining communication with the referral source, court systems, and other involved human service providers as related to the client's ongoing treatment and discharge planning. The Counselor is responsible for working within the multidisciplinary team to develop treatment planning, treatment case reviews, and all written documentation as required by the agency, state and federal courts, and all funding sources. Responsibilities and Duties It is the duty and responsibility of the Counselor to: · provide Clinical services to assigned clients; conduct weekly group therapies, individual counseling and/or family therapy as outlined in treatment plans; co-lead group therapies; conduct family assessments/therapy; · function as a liaison to outside agencies, participate in case planning conferences, and treatment meetings and, when necessary, attend court hearings and represent the agency and client(s); · maintain contact with and is available to Agency personnel, client's drug court officer, and family members regarding client's progress, problems and crises; · maintain clinical case file for each client to include: assessments, Individual Treatment Plans, · Case notes, and discharge summaries; · apply ASAM Criteria to treatment planning; · maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment; · provide crisis management when indicated by client need; · assist with the planning and organization of therapeutic client actives both at and outside of the facility; · ensure all written reports are up-to-date in case file; · ensure completion of electronic medical record documentation; · attend staff and other meetings; · attend regularly scheduled in-service training; · participate in quarterly training with staff; · complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure; · adhere to all Louisiana Department of Health and Agency contract requirements; · maintain COA standards and participate in COA site audits; · collaborate with other departments; · work with Bayou Health providers for initial authorization and concurrent authorizations; · ensure that all sign in sheets are printed for group and all groups are batched for billing; and · perform all other duties as assigned. Qualifications and Skills Required: Minimum qualifications include the following: · High School Diploma or equivalent · Valid CIT certification · Currently enrolled in a Clinical Social Work or Counseling Master's Degree program · At least 1 year of substance use disorder treatment modalities (emphasis on Minnesota Model) and DSM-V experience · Excellent communication skills · RAC, CAC, PLPC, LPC, LMSW, LCSW, CIT, LAC Preferred: Preferred qualifications include the following: · Bachelor's Degree in Clinical Social Work or Counseling Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23-30.5 hourly 57d ago

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