Office administrator jobs in Amherst, NY - 158 jobs
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Administrative Assistant - Trust Services
Northwest Bank 4.8
Office administrator job in Buffalo, NY
The Administrative Assistant - Trust Services is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of administrative and clerical support duties.
Essential Functions
* Follow established and defined policies and procedures requiring sound reasoning, judgment and initiative
* Coordinate account documentation, including establishing, maintaining, and closing accounts on the trust accounting system
* Coordinate documentation and communication with Trust Operations
* Verify and/or process transactions, as directed
* Initiate specific transactions , as directed
* Identify/resolve daily account/administrative issues
* Assist with special projects, seminars, and special events
* Ensure total document and data integrity
* Organize and file correspondence and documentation
* Manage personal workload/workflow
* Originate and type correspondence/documentation
* Answer the telephone
* Identify and resolve customer/operational issues
* Assist customers, as needed
* Partner with Trust personnel and operational staff
* Generate customer documents and agreements, as directed
* Input new account system information
* Monitor overdrafts and excess cash balances in Trust Accounts
* Monitor the timely processing of transfers when opening/closing accounts
* Process distributions requests and bill payments for clients, as directed
* Check previous days operational transactions
* Monitor receipt of new account assets and money
* Monitor receipt of closing account assets and money
* Update current client system information to operations
* Deposit/post all transactions
* Provide assistance/training to other personnel
* Contribute to various committees (as requested)
* Perform Committee Secretary duties (as assigned)
* Monitor and reconcile daily balance sheets, including those that come from outside record keepers
* Coordinate and monitor all incoming rollovers into designated plan
* Provide administrative support for all Account Managers/Trust Officers
* Assist with audits and special projects as needed
* Recommend improvements to procedures
* Provide appropriate customer service levels
* Minimizing departmental non-payroll costs
* Maximize technology tools available
* Ensure accuracy of financial data
* Communicate problems or areas requiring attention to manager
Additional Essential Functions
* Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
* Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
* Work as part of a team
* Work with on-site equipment
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Education
High School Diplomaor equivalent
Preferred Work Experience
3 - 5 yearscustomer service experience and Trust experience
General Employee Knowledge, Skills, and Abilities
* Ability to establish effective working relationships among team members and participate in solving problems and making decisions
* Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
* Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
* Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
* Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Additional Knowledge, Skills and Abilities
Ability to work with PC's, word processing and spreadsheets
Skill in telephone etiquette
Clerical aptitude
The pay range for this position is generally $21.60 - $24.50 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available.
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$21.6-24.5 hourly 5d ago
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Administrative Assistant
Hunt Real Estate Corporation 4.0
Office administrator job in Depew, NY
The Branch Administrative Assistant supports our Real Estate Sales Professionals in the administrative function of their duties to effectively service clients and customers. Additionally, this position provides comprehensive administrative support for the Branch Director and the management team. The successful candidate will be detail oriented with strong customer service skills and well adept to work in a fast-paced, teamwork environment.
Primary Functions:
Maintain listing inventory by entering new listings and revisions, upload media onto listings, and order home warranties where applicable
Setup and maintain listing and sales files in compliance with Company standards and current DOS regulations
Provide sales support to Sales Professionals and management and act as a liaison with the accounting department Maintain files and supply of standard printed forms for Sales Professionals, while assisting Sales Professionals in transaction correspondence
Sort and distribute mail and post for outgoing mail
Answer phones and assist in Sales Professional communications
Other clerical and administrative duties as needed
Requirements
Skills & Abilities:
Proficiency with current office technology (Microsoft Office, Google Workspace, etc.)
Ability and eagerness to work in a cooperative and collegial manner, within a teamwork environment
Ability to multitask and prioritize workflow
Excellent oral and written communication skills
Education & Experience:
Experience in an office setting and administrative role required, Real Estate experience preferred
High school diploma or equivalent required Valid Driver's License required
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Ability to lift, push, and pull up to 15 lbs
Salary Description $18-$19
$34k-43k yearly est. 4d ago
Administrative Coordinator
Amrize
Office administrator job in Amherst, NY
We're seeking a Administrative Coordinator who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. Job Title: Administrative Coordinator | Req ID: 15404 | HR Contact: Roscoe Chambers | Location: Pineview RMX NY
ABOUT THE ROLE
Under direct supervision, provides a variety of administrative and clerical support services to an organizational unit. Projects a professional company image through in person and phone interaction.
WHAT YOU'LL ACCOMPLISH
* Asphalt Coordination: Communicate with customers in order to schedule daily asphalt production
* Responsible for coordination of asphalt production around maintenance schedule
* Provides feedback on equipment operation and production effectiveness
* Works with various support functions to resolve production problems and assists in troubleshooting
* Prioritizes work to ensure that Manager is provided all relevant business information with accuracy
* Timeliness to be able to positively impact the business.
* Logistics: Receive and enter trucking rates for aggregates, asphalt and cement.
* Ensure plants have proper inventory
* Responsible for completing production reports pertaining to production Key Performance Indicators
* Trucking Dispatch Backup: provide back-up to the Trucking Dispatch Representative when necessary.
* Employee performance/conduct and process flow.
* Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
* Initiate and implement production and scheduling related programs, strategies and techniques
* Result in increased productivity, maintain safe operations, while containing the budgeted expenses.
* Administration for Aggregate, Asphalt and Ready Mix
WHAT WE'RE LOOKING FOR
Education: High school diploma or equivalent or 2 years of equivalent experience
Required Work Experience: 2-4 years
Required Technical Skills: Intermediate computer skills in SAP, word processing and spreadsheets. Multiline telephone system, PC, Printer, Fax Machine, Copier, Postage Machine and LCD Projector
Additional Requirements:
* Excellent oral and written communication skills.
* Ability to professionally interact with personnel and external customers.
* Detail oriented with the ability to handle multiple tasks at one time.
* Able to prioritize work.
* Analysis and Problem Solving Business and Financial Acumen Manages Execution Customer Focus Leads for Performance
* Successful candidates must adhere to all safety protocols and proper use of Amrize approve Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
* Competitive salary
* Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
* Medical, Dental, Disability and Life Insurance
* Holistic Health & Well-being programs
* Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
* Vision and other Voluntary benefits and discounts
* Paid time off & paid holidays
* Paid Parental Leave (maternity & paternity)
* Educational Assistance Program
* Dress for your day
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
$38k-56k yearly est. 6d ago
Part-Time Office Administrator
Staffbuffalo
Office administrator job in Tonawanda, NY
Job Description
Part-Time OfficeAdministrator
Are you a dependable administrative professional who wants a meaningful part-time role where your presence truly makes a difference? StaffBuffalo is partnering with a long-standing, community-centered organization to hire a Part-Time Evening & Weekend OfficeAdministrator, paying $20-$24/hour. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.
In this OfficeAdministrator role, you'll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. The ideal officeadministrator is warm, composed, proactive, and truly enjoys being the “glue” that keeps an office running smoothly. You'll handle meaningful administrative tasks, adapt to shifting priorities, and contribute to a well-organized, professional environment.
If you're an empathetic, detail-oriented administrative professional who thrives in a caring, service-focused setting and appreciates work that matters, this could be the perfect part-time opportunity.
This is an on-site, in-person position in the Buffalo area, part-time (20-30 hours/week), and requires one weekend shift plus several weekday evening shifts.
Responsibilities
Answer incoming calls with professionalism, compassion, and clear communication
Handle day-to-day administrative tasks including data entry, documentation, printed materials, and workflow coordination.
Create programs, cards, memorial videos, and other printed or digital materials.
Assist team members and office leadership with administrative needs and follow-up tasks.
Coordinate with a small weekend admin team and occasionally work independently for short periods.
Present yourself professionally at all times (business attire required).
Qualifications
Strong computer skills; able to learn new systems quickly.
Excellent communication and phone abilities with a warm, engaging, and professional tone.
High level of empathy and emotional intelligence when interacting with callers.
Dependable, proactive, and able to think several steps ahead.
Comfortable staying composed during both slow periods and fast-paced, busy moments.
Strong attention to detail with the ability to keep paperwork and information organized.
Works well in a collaborative, supportive team environment.
Schedule
Evenings: typically between 10:30am-7pm or 11:30am-8pm (flexible rotations).
Weekends: Saturday and/or Sunday, approximately 9am-5pm.
Approximately 20-30 hours per week, depending on coverage needs.
Ability to adjust hours with team coordination when needed.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a
Recruiter
? No problem! We make the process as smooth and straightforward as possible. Communication is key - to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo
is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
$20-24 hourly 11d ago
Residential Program Administration QIDP (Qualified Intellectual Disabilities Professional)
The Arc 4.3
Office administrator job in Williamsville, NY
The Arc Erie County is looking for a Program Administration QIDP! What you'll be doing: As our Program Administration QIDP, you will oversee quality assurance and billing services. This includes monitoring, certification, and distribution of Staff Action Plans, providing training on individualized program planning and Life Plans while ensuring compliance with OPWDD and OMIG regulations.
You will be responsible for…
Ensures that State and Agency regulations regarding Life Plans and Staff Action Plans are being met.
Responsible for regular communication with people supported, families, care coordination and members of the support team to ensure quality and consistency across services. This includes visits to program areas to observe plan implementation.
Assist with training management on staff action plans, monitor implementation and meet with management as needed to evaluate individual's progress.
What we need from you:
Bachelor's Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology, or related field required. One year of experience working directly with people with intellectual disabilities or individuals with physical and/or related developmental disabilities and co-morbid psychiatric diagnoses.
PLUS
Knowledge of community supports available to persons with developmental disabilities with an emphasis on habilitation supports/programs and waiver services. Ability to interpret and implement OPWDD regulations and Mental Hygiene Laws as they apply to the operation of programs.
Proficient knowledge of Microsoft Word, Excel, and Outlook email
What The Arc Erie County can offer: Affordable benefits (medical, dental & vision insurance), excellent PTO, great work/life balance, room for advancement, on the job, paid training, 40 hour work week (Monday-Friday 8am-4:30pm), employee discounts, and a positive, diverse and exciting environment. Starting rate of pay is $20.00 per hour.
Full listed below:
Job Title:
Program Administration Qualified Intellectual Disabilities Professional (QIDP)
Department:
Program Administration
Job Grade:
4
Position Summary:
Under supervision of the Program Administration Coordinator, the Qualified Intellectual Disabilities Professional (QIDP) will oversee quality assurance and billing services. This includes monitoring, certification and distribution of Staff Action Plans; providing training on individualized program planning and Life Plans while ensuring compliance with OPWDD and OMIG regulations.
Reporting Relationship:
Receives general supervision of the Program Administration Coordinator. Oversees individualized program planning with a focus on quality and consistency, collaborating closely with all program directors. May also provide training to agency staff on Staff Action and Individual Life Plans.
Job Duties and Responsibilities:
Ensures that State and Agency regulations regarding Life Plans and Staff Action Plans are being met.
Compose and assess individual plans with focus on quality content and spelling accuracy.
Monitor and track individual Life Plans, Staff Action Plans, and Level of Care Eligibility (LCED) for accuracy and completion.
Write and implement Staff Action Plans across various programs, promoting individual participation and decision-making.
Ensure all plans address individual needs, preferences, and goals, consistent with the Life Plan.
Monitor individual Staff Action Plans to align with personal needs and goals and the facilitation of community participation.
Responsible for regular communication with people supported, families, care coordination and members of the support team to ensure quality and consistency across services. This includes visits to program areas to observe plan implementation.
Develops, implements, and monitors goals for individuals including revising or discontinuing the goal when necessary.
Provide regular review of data and individual progress. Assist in revising program goals based on each person's needs and performance, as necessary.
Monitors monthly progress notes for participants to ensure they reflect the person's response to services provided and to assure compliance with OPWDD funding requirements; Tracks to ensure all progress notes are done contemporaneously to service provision.
Assist with training management on staff action plans, monitor implementation and meet with management as needed to evaluate individual's progress.
All other duties as assigned.
Qualifications and Education Requirements:
Bachelor's Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology, or related field required. One year of experience working directly with people with intellectual disabilities or individuals with physical and/or related developmental disabilities and co-morbid psychiatric diagnoses.
PLUS
Knowledge of community supports available to persons with developmental disabilities with an emphasis on habilitation supports/programs and waiver services. Ability to interpret and implement OPWDD regulations and Mental Hygiene Laws as they apply to the operation of programs.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements:
The ability to read, write, analyze, be perceptive/comprehensive, show good judgement, have good math & decision-making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly.
Human Relations Skills:
The ability to communicate with individuals in a positive manner demonstrates the ability to be a leader and serves as an appropriate role model to staff members. Get supervision instruction positively. Adhere to and administer Agency's policies, procedures, rules, and regulations. Always maintain a professional attitude and appearance.
Equipment Operation:
The ability to operate business equipment; telephones, fax machines, copiers, calculators, etc. Proficient in the operation of the computer's hardware and software including applications and programming.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protection for those we support. These include practices that always treat people with dignity and respect, ensure safety, best health/well-being and provide the person with continuity and personal security using natural supports, positive relationships, and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues, and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
“The Arc Erie County New York is an Equal Opportunity Employer”
$20 hourly 8d ago
Administrative Assistant
CME Associates 4.0
Office administrator job in Buffalo, NY
CME Associates, Inc. (CME) is an engineering technology firm providing comprehensive Construction Materials Evaluation and Technical Support Services. Our experts specialize in geotechnical engineering, construction materials evaluation, special inspections, geological sciences, subsurface exploration, and investigative engineering.
Summary
The primary role of the Administrative Assistant is to receive incoming requests for services from clients and create a daily schedule for our field staff. Hours for this position are 8:00am-4:30pm, Monday - Friday.
Responsibilities and Duties
Be first point of contact for calls from clients, and maintain open communications regarding services
Create and publish daily schedule for field services
Complete report tracking and create project folders that include specifications and drawings
Maintain open communication between technical staff and management
Qualifications and Skills
HS Diploma; Associate degree in Business Administration or related is ideal
Experience with Microsoft Excel, Outlook, Word
Ability to work independently and make decisions in accordance with established procedures
Must have good attention to detail, customer service, and problem-solving skills
Ability to maintain confidentiality
Compensation: $20 - 22 / hour
Benefits and Perks
CME offers competitive wages and all benefits listed here: Health, Dental, Vision, 401K, Health Savings Account, Supplemental Insurance Products, and Paid Time Off (including Holiday, Vacation, Sick and Personal) for full-time employees.
This is an Equal Employment Opportunity. All qualified applicants will be afforded equal employment opportunity without regard to race, color, sex, age, marital status, sexual orientation, gender identity, religion, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, and local laws.
CME Associates, Inc. is an Affirmative Action Employer.
A New York State Certified Woman Owned Business Enterprise (WBE).
$20-22 hourly Auto-Apply 4d ago
Office Personnel
Saking K-9
Office administrator job in Brockport, NY
With a thoughtful and hands-on approach, we offer a wide range of services such as dog walking, pet sitting, day care and dog training. Our team of dedicated dog walkers and daycare handlers are eager to provide your best friend with the care, attention and exercise they need to live their best lives all while having tons of fun.
$31k-51k yearly est. 60d+ ago
Office Assistant
Molly Maid, LLC
Office administrator job in Amherst, NY
Location: 375 North French Rd, Amherst, NY, 14228 Our amazing team is looking for an office assistant in our office!As an office assistant you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - Molly Maid is ready for you!Prior customer service, management, and cleaning experience or equivalent experience with the ability to learn quickly!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines.
You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis.
We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture.
Once you've enjoyed training in the Molly Maid process, you'll provide support to the teams that will deliver exceptional service customers.
Full-time.
No nights.
No weekends.
No holidays.
Great company! Great work environment!Work in a comfortable, safe small office environment managing customer calls, schedules and administrative tasks.
No nights, no weekends! Family friendly hours.
Weekly pay and a family culture Paid vacation days Paid holidays 401k with matching contributions Competitive salary based on experience$17-$20/hr depending on qualification and experience We provide:• Training on the Molly Maid Model• Training on our operational systems• Branded comfortable clothing• A stable and consistent working schedule • A fun culture where success is celebrated as a team If you like working as a team, supporting others, and growing in a career, APPLY NOW! As an Office Assistant, you will be responsible for:• Support day-to-day activities for a cleaning business including laundry, and traveling to customer's houses as needed.
Open and close the office.
• Perform administrative functions including data entry, payment processing, and supply inventory.
• Build our culture and team - Interview, hire, and train individuals to exceed customer expectations and enhance the work environment.
• Operational tasks - Grow and retain customers by creating connections with strong written and verbal communication skills.
• Be a brand ambassador - Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed.
• Perform marketing and sales - Drive team engagement and follow through on processes to meet set goals.
This job will be a great fit for you if…• You feel at home leading and supporting a team with open communication to deliver an exceptional experience for customers.
• You have a positive disposition and enjoy developing relationships.
• You are comfortable with a computer and technology, especially Microsoft Office.
• You have strong organizational skills, which include setting priorities and executing a plan of action.
You thrive in a fast-paced environment.
• You like to work in a variety of environments while getting to know our team and customers.
Job RequirementsMinimum requirements to be considered for this position.
• Legally authorized to work in the United States• Have a valid driver license with clean driving record.
• 2-3 years of experience in recruiting, training, customer service, or officeadministration equivalent • Detail-oriented with solid computer skills including Microsoft Office• Able to work Monday through Friday, 7:30 am to 4pm.
• Natural problem solver for any unexpected challenges.
• Ability to multi-task, prioritize and manage time effectively.
Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates.
If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
"
$17-20 hourly 6d ago
FT Customer Service 12p-8p #1666
Clark Holdings/Tim Hortons
Office administrator job in Piffard, NY
We are searching for friendly and energetic full-time Customer Service Team Members to join our Tim Hortons team at 3667 Main Street in Piffard, NY on the Evenings shifts (12pm-8pm) & (2pm-8pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
Ensure coffee and products are always fresh and accurate by following our REV procedures.
Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
Adhere to all operational standards and guidelines for product preparation.
Prepare all products accurately by following the order monitor.
Communicate showcase and product needs to ensure availability for customers.
Regularly monitor and record temperatures of required products.
Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
Follow all restaurant policies, procedures, and standards.
Practice proper hand washing techniques and adhere to sanitation guidelines.
Complete all sanitation tasks as outlined.
Health & Safety:
Work in compliance with occupational health and safety legislation.
Follow safe work practices and procedures.
Use required personal protective equipment.
Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
Excellent customer service skills with a friendly and welcoming attitude.
Ability to work in a fast-paced environment with a sense of urgency.
Strong communication and interpersonal skills.
Ability to work on a team and with multiple employees.
Attention to detail and ability to accurately process orders.
Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$33k-43k yearly est. 13d ago
Administrative Assistant
Miller Environmental Group 4.2
Office administrator job in Lancaster, NY
Full-time Description
Summary: Under the local supervision of the Branch Manager, this position provides administrative, and operations support for branch operations of a projects-based company. Essential tasks include electronic and paper filing of supporting documentation for each project, billing, payroll coordination, accounts payable support, supply ordering, and special projects. Interacts with a diverse group of important external callers as well as internal contacts at all levels of the company.
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
• Professionally manage incoming calls and redirect accordingly
• Sort and distribute mail, both internal and external (electronic and hard)
• Prepare correspondence, reports, worksheets, and other documents
· Maintain and order office supplies, kitchen supplies and equipment
· Communicate proactively with supervisor
· Maintain office records, including job records
Qualification/Requirements:
• Excellent verbal communication skills
• Ability to work Independently with minimum supervision
• Working knowledge of MS Office (Word, Excel, Outlook)
• Detail orientated and work with a high degree of accuracy
• Ability to work under pressure and time sensitive deadlines
• Ability to multi-task
Education/Training/Experience:
• High school diploma or GED, bachelor's degree a plus
• Customer service/bookkeeping/payroll experience preferred
Physical Demands:
· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and bend and reach with hands and arms.
· The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· The work is performed primarily in an office setting. The noise level in the work environment is moderate.
· The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Salary Description $22/hr to $25/hr
$22 hourly 57d ago
Office Administrator
Solidifi Title & Closing LLC
Office administrator job in Buffalo, NY
About the Role
This position is responsible for providing comprehensive administrative and operational support to ensure the efficient and effective functioning of the office while maintaining established client service standards. The role requires regular communication with internal teams, clients, and external partners, as well as coordination of office operations, administrative activities, and support of operational workflows to facilitate seamless day-to-day business operations.
Responsibilities
This role will involve covering the OfficeAdministrator's duties approximately 25% to 50% of the time, with the remaining time working as a Network Specialist within the alternative products team. The position will be on-site in the company's Buffalo Head-Office a minimum of 3 days a week, with additional days as needed.
OfficeAdministration
Interact daily with staff, management, and external partners
Address office needs and issues
Schedule meetings and appointments
Assist with travel arrangements
Manage office supplies and kitchen/common areas
Support staff, clients, and visitors
Assist with presentations and print materials
Operations & Network Support
Monitor alternative valuation orders to meet service levels
Communicate daily with Field Agents and clients
Recruit, onboard, and support Field Agents
Maintain consistent communication across all parties
Identify issues and work with internal partners to resolve them
Assist with technology testing and updates
Support management with client relationship activities
Complete additional duties and projects assigned
Skills and Expertise
Bachelor's degree preferred; 1-2 years business or administrative experience, with industry knowledge (mortgage, real estate, appraisal, or loan processing) a plus
Strong attention to detail, clear communication skills, and solid customer service abilities
Proficiency with basic computer applications and the ability to work in a fast‑paced environment
Effective multitasking, organization, and independent work skills
Self‑motivated, flexible, and collaborative team player
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.
About Solidifi
Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit **************** for more information and stay connected with our latest news on LinkedIn.
Equal Opportunity Employer
Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
$35k-49k yearly est. Auto-Apply 2d ago
Executive Support Administrator
Perry's Ice Cream 4.0
Office administrator job in Akron, NY
Executive Support Administrator
This is a part-time position with flexible M-F schedule ranging 16-24 hours per week.
Reports To: Executive Vice President
Classification: hourly, non-exempt
Department: Administrative
GENERAL STATEMENTOF DUTIES:
This position serves as an administrative support resource for the Executive Vice President and operations leaders. Responsibilities include general correspondence & presentation materials, coordination of travel reservations and itineraries, visitor meeting arrangements, internal communications, facilitating the donation request and fulfillment process and product sample coordination when requested. Also coordinates/supports company events and/or celebrations including administration of the team member service award program. Utilizes MS Excel to create and enhance reporting to support Executive Vice President, operations leaders and corporate teams. Manages various 2035 corporate sustainability goal teams, including associated reporting. Support the production of safe, high-quality products and team member safety.
Essential Duties include, but are not limited to:
Prepare general correspondence and maintain electronic and paper filing systems
Proactively seek out ways to streamline administrative processes. Anticipates needs, gathers information, and offers assistance/recommend solutions whenever a need arises.
Plan & organize meetings and special events including reservation and invitations, agendas, refreshments, internal announcements, and clean-up.
Coordinate schedules, appointments, travel itineraries and plant tours; assemble and distribute materials in advance.
Assist with presentations content and design.
Keeps up to date with company technology to support uninterrupted workflow and successful meeting presentation needs.
Coordinates EVP's community/volunteerism commitments.
Coordinates Ice Cream 101 class meeting times, updates curriculum as needed, prepares class binders and graduation certificates.
Serve as an internal liaison for corporate charitable events and fundraisers; promote internally, solicit volunteers, coordinate product, cash, equipment, and ad support.
Oversee the donation request and fulfillment process for team members and 501(c)(3) organizations. Serve as primary intake and evaluator, review and research requests, and present recommendations to the Community Support Team. Communicate decisions, fulfill approved requests, and track details for periodic performance reporting.
Acts as lead/program manager for corporate teams such as the 2035 Community Support, Waste and Water teams. Performs similar functions for ad hoc and shorter term (
Actively participates on cross-functional teams such as Community Returns, The Good Stuff Crew, Corporate Communications).
Utilizes technical skills and expertise to create and manage Excel spreadsheets, including data trending and graphical representation of performance.
Pulls and assimilates Consumer Affairs data into monthly report package; distributes same after leader approval. Updates and maintains reporting workbook.
Create corporate communications as needed; distribute through internal communication channels including digital display TV, Viva Engage and Outlook.
Administer the company service awards and retirement celebration program eligibility, selection of gift options, ordering, budget tracking, and distribution of gifts. Seek to improve the program as opportunities present and are approved.
Process product sample requests to include ordering, packing and shipping.
Complete training seminar, webinar, meeting registration & arrangements.
Provide back-up coverage for other administrative support when needed.
Performs other related duties and projects as assigned.
Minimum Qualifications
Associates degree, Bachelors degree preferred.
2 years professional work experience in an administrative support, operations, or project/program management role.
Proficiency with MS Office products including Word, Excel, Power Point and Outlook
Job Requirements
Ability to handle sensitive materials and confidential information with discretion and tact.
Strong customer service skills; appreciation of servicing the internal and external customers.
Excellent interpersonal skills to establish and maintain effective working relationships with leaders, team members, and outside contacts; shares ideas and feedback in a constructive and positive manner, listening to and objectively considering ideas and suggestions from others.
Excellent written and verbal communication skills.
Capable of effectively organizing and managing several projects concurrently; prioritizes work assignments and completes work in a timely and accurate manner.
Demonstrates sound independent judgment.
Expected hourly pay rate $20.00 - 24.00, commensurate with experience level.
Perry's Ice Cream is an Equal Opportunity Employer and drug free facility.
$20-24 hourly Auto-Apply 3d ago
Office Assistant
Arrow Systems Inc. 4.1
Office administrator job in Niagara Falls, NY
Job DescriptionBenefits:
Opportunity for advancement
Training & development
Competitive salary
Flexible schedule
About Us Arrow Systems, Inc. is a Buffalobased manufacturer and distributor of advanced digital printing equipment and materials. We serve customers around the world in industries ranging from packaging and labeling to industrial and specialty printing. With decades of experience, our team focuses on delivering reliable, high-quality solutions backed by exceptional service and support.
Position Overview
The Office Assistant will provide day-to-day administrative support across departments, assisting with bookkeeping, shipping and receiving, order processing, and general office coordination. This role will work closely with the bookkeeping and logistics teams to ensure smooth operations.
Responsibilities
Administrative & Bookkeeping Support
Assist with data entry, filing, and record keeping for accounts payable and receivable
Help with invoice processing, payment posting, and reconciling transactions
Support inventory and purchase order tracking
Communicate with customers and vendors regarding billing or payment inquiries
Maintain organized and up-to-date financial and administrative files
Logistics & Operations Support
Assist with order processing, shipping documentation, and scheduling shipments
Help receive incoming goods and verify inventory accuracy
Communicate with domestic and international freight carriers as needed
Maintain and manage warehouse to ensure timely order fulfillment
Update internal systems with shipment and tracking information
General Office Support
Answer and route phone calls or emails professionally
Greet visitors and assist with general office needs
Qualifications
Previous office or administrative experience preferred
Basic understanding of bookkeeping or logistics is a plus (training provided)
Strong attention to detail and organizational skills
Ability to prioritize and handle multiple tasks in a fast-paced environment
Proficient in Microsoft Office (Excel, Outlook, Word)
Excellent written and verbal communication skills
Team-oriented with a positive, proactive attitude
$35k-41k yearly est. 23d ago
Administrative Assistant
Neighborhood Health Center 3.9
Office administrator job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As an Administrative Assistant you'll play an important role in the success of the organization by using your attention to detail, resiliency, communication and collaboration skills.
About the Role:
You'll apply your kindness and customer service skills as you interact with staff and visitors, as you are the first ambassador they will interact with in the administrativeoffice. Responsibilities include:
* Performs administrative duties for the executive office and site
* Carries out customer service to staff and visitors
* Maintains inventory and coordinates supply purchasing
* Performs notary duties
You will be based at our Northwest location, 155 Lawn Ave, Buffalo NY 14207 but may occasionally be asked to stop at another location.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
* Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals
* Able to read, write and speak the English language. A second language of Spanish preferred
What We Offer:
Compensation: Starting rate $19.75 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$19.8 hourly 29d ago
Administrative Assistant
Roto-Rooter Services Company 4.6
Office administrator job in West Seneca, NY
Administrative Assistant
Because we are expanding rapidly through acquisitions and internal growth, we have an excellent opportunity available for an Administrative Assistant at our Buffalo branch located in West Seneca, NY. The hourly rate for this position is $22.00-$23.00, depending on experience. We are hiring immediately!
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take a lot of pride in being a great place to work, providing excellent pay and top benefits.
Responsibilities
The primary role of the Branch Administrative Assistant is to ensure smooth and accurate completion of office operations and act as administrative support to the management team.
Communicates benefit information to employees.
Interfaces with appropriate Home Office personnel to answer general employee questions.
Collects and files signed time records for hourly and commissioned employees.
May compute payroll for office staff and forwards it to home office payroll representative.
Works with payroll representative to resolve any payroll discrepancies.
Handles customer's confidential payment information.
Balances services technicians turn-in paperwork against computer reports and completes reconciliation reports of technician credit cards according to company policy.
May call all current A/R accounts to confirm receipt of the correct invoice. Also may call all delinquent accounts to collect past due balances.
Prepares correspondence and inter-office memos as needed for communication between customers, management, office staff, and technicians.
Orders and maintains office supplies for the branch.
Requirements
Demonstrated prior experience in accounts receivable accounting is highly preferred for this role.
Proven ability to thrive in a fast-paced environment.
A suitable candidate must work well within a team, be able to multitask and prioritize multiple assignments and deadlines, and have excellent organizational skills.
A working knowledge of various common software programs such as Microsoft Office (Word, Excel). AS400 knowledge is preferred.
Self-starter who is organized, thorough with attention to detail & follow-up skills.
Highly motivated, detail oriented, able to work independently
Benefits
At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Advertising Tags
IND33
#LI-ONSITE
$22-23 hourly Auto-Apply 24d ago
Physical Therapy Secretary
Ubortho
Office administrator job in Orchard Park, NY
UBMD Orthopaedics & Sports Medicine is looking to hire a Full Time Physical Therapist Secretary.
This is a Physical Therapy Secretary position at our Canalside Location, located at 100 Washington St. Buffalo, NY 14203. The schedule is Monday through Friday covering hours of operation between 7am and 6pm with varying schedules to cover. We are looking for candidates with Full time availability. The position is primarily administrative, dedication to customer service is highly desired. Candidates who are team players with a strong, reliable attitude and work ethic are encouraged to apply. Other duties include, but are not limited to:
Job Duties
Medent/Epic experience
Physical Therapy Reception Experience
Ability to occasionally travel between sites
Flexible hours based on the need of the business. Normal hours of operation are 7AM-6PM with varying schedules to cover.
Insurance verifications
Patient check in/check out
Ensures patient has signed any required documents including HIPAA and Financial Policies.
Verifies Patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete.
Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually.
Reviewing and sending Triages
Basic clerical - scanning, copying, faxing
Excellent verbal and written communication skills
Qualifications
High School Diploma or equivalent required.
Healthcare experience preferred.
Medent experience required
Physical Therapy Reception required.
Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour.
Benefits:
Bereavement leave
Dental insurance
Dependent health insurance coverage
Employee assistance program
Family leave
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid jury duty
Paid sick time
Paid time off
Parental leave
Retirement plan
Vision insurance
Healthcare setting:
Private practice
Medical specialties:
Orthopedics
Sports Medicine
Schedule:
Day shift
Evening shift
Monday to Friday
No weekends
Experience:
Medical Reception: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: In person
$18-22 hourly Auto-Apply 40d ago
Office Assistant 1 (Keyboarding)
Suny Buffalo State
Office administrator job in Buffalo, NY
This is a continuous recruitment posting to fill current and future temporary part-time or full-time Office Assistant 1 (Keyboarding) positions for up to three (3) months. An Office Assistant 1 (Keyboarding) spends most of their work time performing keyboarding, data entry, chart compilation or arrangement, or tasks involving typing into computerized systems, including but not limited to: type, proofread, review, and correct correspondence, documents, records, and other written material; make appropriate corrections for format, accuracy, and validity; assist in gathering or compiling data for reports, graphs, charts, tables, or other products; create graphs, charts, or other visual aids to display data. May also prepare routine reports or assist others in the preparation of reports, following established guidelines.
Salary = $17.35/hourly
Required Qualifications
Office Assistants 1 perform entry-level clerical and office support work, including processing transactions and maintaining records in a variety of organizational settings. Any given assignment may encompass a broad or narrow range of activities. Office Assistant 1 is a non-supervisory class found at nearly all State agencies.
Preferred Qualifications
Dependability and a good attendance record.
Application Deadline Date Open Until Filled Yes Special Instructions to Applicant
Applicants will only be contacted on an as needed basis for interviews. Please do not call to inquire about your application status.
Applicants seeking a permanent appointment must pass a NYS Civil Service exam. For information on State examinations and a tentative schedule of upcoming examinations, visit the NYS Department of Civil Service website.
Contact Person Contact Email Contact Fax Quick Link for Direct Access to Posting ******************************************* Equal Employment Opportunity/Affirmative Action Employer
Buffalo State is an affirmative action/equal opportunity institution that subscribes to all federal, state, and SUNY legal requirements and does not discriminate against applicants, students, or employees on the basis of race, sex, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status (Nondiscrimination Notice). Any violation of this policy should be reported to the Equity and Diversity Office, Cleveland Hall 415, **************. Buffalo State is a VEVRAA Federal Contractor. If you have any questions, please contact Jamie Warnes at ************************* or call **************.
Background Investigation Statement
All applicants are subject to a pre-employment background investigation. Our Pre-Employment Background Screening Policy is available at ***************************************************************
Clery Statement
Applicants interested in positions may access the Annual Security Report (ASR) for SUNY Buffalo State at ******************************* The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Buffalo State University Police Department at **************.
New York State Executive Order 161
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at ************** or via email at ***************. Further restrictions on using salary information in the hiring process appear in Labor Law §194-a.
$17.4 hourly Easy Apply 60d+ ago
Office Assistant
Medical Health Associates of Western New York
Office administrator job in Williamsville, NY
Join Our Team! Suburban Pediatrics is looking for a dependable, detail-oriented Office Assistant to support our busy pediatric office. If you're organized, friendly, and enjoy helping families in a fast-paced healthcare setting, we'd love to meet you!
About the Role
The Office Assistant plays a key role in keeping our pediatric office running smoothly and ensuring excellent service for our patients and families. You'll perform a variety of administrative and clerical tasks, including scheduling, scanning, faxing, managing patient records, and following up on quality care measures.
What You'll Do
Schedule patient appointments and annual wellness visits
Scan, fax, and process medical documentation
Maintain accurate and organized patient records
Follow up on quality gaps and assist with care coordination
Support providers and the care team with daily office operations
Deliver outstanding customer service to patients, families, and coworkers
Requirements
What We're Looking For
High school diploma or equivalent (required)
1+ year of office, customer service, or healthcare experience (preferred)
Excellent communication and organizational skills
Positive, compassionate, and team-oriented attitude
Comfortable using computers and electronic medical records
MEDENT experience preferred
Why You'll Love Working Here
At Suburban Pediatrics, we make a positive IMPACT every day-through Integrity, Making a Difference, Positivity, Adaptability, Compassion, and Teamwork. We offer a supportive environment where your contributions truly matter and where families are at the heart of everything we do.
Apply today to join a caring team that makes a real difference in the lives of children and families!
Salary Description $18.00 - $19.00 (based on experience)
$28k-39k yearly est. 60d+ ago
Residential Program Administration QIDP (Qualified Intellectual Disabilities Professional)
The Arc Erie County 4.3
Office administrator job in Williamsville, NY
The Arc Erie County is looking for a Program Administration QIDP! What you'll be doing: As our Program Administration QIDP, you will oversee quality assurance and billing services. This includes monitoring, certification, and distribution of Staff Action Plans, providing training on individualized program planning and Life Plans while ensuring compliance with OPWDD and OMIG regulations.
You will be responsible for…
Ensures that State and Agency regulations regarding Life Plans and Staff Action Plans are being met.
Responsible for regular communication with people supported, families, care coordination and members of the support team to ensure quality and consistency across services. This includes visits to program areas to observe plan implementation.
Assist with training management on staff action plans, monitor implementation and meet with management as needed to evaluate individual's progress.
What we need from you:
Bachelor's Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology, or related field required. One year of experience working directly with people with intellectual disabilities or individuals with physical and/or related developmental disabilities and co-morbid psychiatric diagnoses.
PLUS
Knowledge of community supports available to persons with developmental disabilities with an emphasis on habilitation supports/programs and waiver services. Ability to interpret and implement OPWDD regulations and Mental Hygiene Laws as they apply to the operation of programs.
Proficient knowledge of Microsoft Word, Excel, and Outlook email
What The Arc Erie County can offer: Affordable benefits (medical, dental & vision insurance), excellent PTO, great work/life balance, room for advancement, on the job, paid training, 40 hour work week (Monday-Friday 8am-4:30pm), employee discounts, and a positive, diverse and exciting environment. Starting rate of pay is $20.00 per hour.
Full listed below:
Job Title:
Program Administration Qualified Intellectual Disabilities Professional (QIDP)
Department:
Program Administration
Job Grade:
4
Position Summary:
Under supervision of the Program Administration Coordinator, the Qualified Intellectual Disabilities Professional (QIDP) will oversee quality assurance and billing services. This includes monitoring, certification and distribution of Staff Action Plans; providing training on individualized program planning and Life Plans while ensuring compliance with OPWDD and OMIG regulations.
Reporting Relationship:
Receives general supervision of the Program Administration Coordinator. Oversees individualized program planning with a focus on quality and consistency, collaborating closely with all program directors. May also provide training to agency staff on Staff Action and Individual Life Plans.
Job Duties and Responsibilities:
Ensures that State and Agency regulations regarding Life Plans and Staff Action Plans are being met.
Compose and assess individual plans with focus on quality content and spelling accuracy.
Monitor and track individual Life Plans, Staff Action Plans, and Level of Care Eligibility (LCED) for accuracy and completion.
Write and implement Staff Action Plans across various programs, promoting individual participation and decision-making.
Ensure all plans address individual needs, preferences, and goals, consistent with the Life Plan.
Monitor individual Staff Action Plans to align with personal needs and goals and the facilitation of community participation.
Responsible for regular communication with people supported, families, care coordination and members of the support team to ensure quality and consistency across services. This includes visits to program areas to observe plan implementation.
Develops, implements, and monitors goals for individuals including revising or discontinuing the goal when necessary.
Provide regular review of data and individual progress. Assist in revising program goals based on each person's needs and performance, as necessary.
Monitors monthly progress notes for participants to ensure they reflect the person's response to services provided and to assure compliance with OPWDD funding requirements; Tracks to ensure all progress notes are done contemporaneously to service provision.
Assist with training management on staff action plans, monitor implementation and meet with management as needed to evaluate individual's progress.
All other duties as assigned.
Qualifications and Education Requirements:
Bachelor's Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology, or related field required. One year of experience working directly with people with intellectual disabilities or individuals with physical and/or related developmental disabilities and co-morbid psychiatric diagnoses.
PLUS
Knowledge of community supports available to persons with developmental disabilities with an emphasis on habilitation supports/programs and waiver services. Ability to interpret and implement OPWDD regulations and Mental Hygiene Laws as they apply to the operation of programs.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A)
Mental Requirements:
The ability to read, write, analyze, be perceptive/comprehensive, show good judgement, have good math & decision-making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly.
Human Relations Skills:
The ability to communicate with individuals in a positive manner demonstrates the ability to be a leader and serves as an appropriate role model to staff members. Get supervision instruction positively. Adhere to and administer Agency's policies, procedures, rules, and regulations. Always maintain a professional attitude and appearance.
Equipment Operation:
The ability to operate business equipment; telephones, fax machines, copiers, calculators, etc. Proficient in the operation of the computer's hardware and software including applications and programming.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protection for those we support. These include practices that always treat people with dignity and respect, ensure safety, best health/well-being and provide the person with continuity and personal security using natural supports, positive relationships, and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues, and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
“The Arc Erie County New York is an Equal Opportunity Employer”
$20 hourly 8d ago
Part-Time Office Administrator
Staffbuffalo
Office administrator job in Buffalo, NY
Are you a dependable administrative professional who wants a meaningful part-time role where your presence truly makes a difference? StaffBuffalo is partnering with a long-standing, community-centered organization to hire a Part-Time Evening & Weekend OfficeAdministrator, paying $20-$24/hour. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.
In this OfficeAdministrator role, you'll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. The ideal officeadministrator is warm, composed, proactive, and truly enjoys being the “glue” that keeps an office running smoothly. You'll handle meaningful administrative tasks, adapt to shifting priorities, and contribute to a well-organized, professional environment.
If you're an empathetic, detail-oriented administrative professional who thrives in a caring, service-focused setting and appreciates work that matters, this could be the perfect part-time opportunity.
This is an on-site, in-person position in the Buffalo area, part-time (20-30 hours/week), and requires one weekend shift plus several weekday evening shifts.
Responsibilities
Answer incoming calls with professionalism, compassion, and clear communication
Handle day-to-day administrative tasks including data entry, documentation, printed materials, and workflow coordination.
Create programs, cards, memorial videos, and other printed or digital materials.
Assist team members and office leadership with administrative needs and follow-up tasks.
Coordinate with a small weekend admin team and occasionally work independently for short periods.
Present yourself professionally at all times (business attire required).
Qualifications
Strong computer skills; able to learn new systems quickly.
Excellent communication and phone abilities with a warm, engaging, and professional tone.
High level of empathy and emotional intelligence when interacting with callers.
Dependable, proactive, and able to think several steps ahead.
Comfortable staying composed during both slow periods and fast-paced, busy moments.
Strong attention to detail with the ability to keep paperwork and information organized.
Works well in a collaborative, supportive team environment.
Schedule
Evenings: typically between 10:30am-7pm or 11:30am-8pm (flexible rotations).
Weekends: Saturday and/or Sunday, approximately 9am-5pm.
Approximately 20-30 hours per week, depending on coverage needs.
Ability to adjust hours with team coordination when needed.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a
Recruiter
? No problem! We make the process as smooth and straightforward as possible. Communication is key - to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo
is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
How much does an office administrator earn in Amherst, NY?
The average office administrator in Amherst, NY earns between $30,000 and $57,000 annually. This compares to the national average office administrator range of $28,000 to $48,000.
Average office administrator salary in Amherst, NY
$42,000
What are the biggest employers of Office Administrators in Amherst, NY?
The biggest employers of Office Administrators in Amherst, NY are: