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Office administrator vs administrative staff

The differences between office administrators and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office administrator and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $37,423 average annual salary of an office administrator.

The top three skills for an office administrator include customer service, patients and data entry. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Office administrator vs administrative staff overview

Office AdministratorAdministrative Staff
Yearly salary$37,423$77,101
Hourly rate$17.99$37.07
Growth rate-5%-8%
Number of jobs118,096119,030
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 63%
Average age4750
Years of experience22

What does an office administrator do?

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Office administrator vs administrative staff salary

Office administrators and administrative staff have different pay scales, as shown below.

Office AdministratorAdministrative Staff
Average salary$37,423$77,101
Salary rangeBetween $28,000 And $48,000Between $58,000 And $101,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateAlaskaCalifornia
Best paying companyLawrence Livermore National LaboratoryNVIDIA
Best paying industryGovernmentProfessional

Differences between office administrator and administrative staff education

There are a few differences between an office administrator and an administrative staff in terms of educational background:

Office AdministratorAdministrative Staff
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Office administrator vs administrative staff demographics

Here are the differences between office administrators' and administrative staff' demographics:

Office AdministratorAdministrative Staff
Average age4750
Gender ratioMale, 14.7% Female, 85.3%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 20.5% Asian, 7.9% White, 55.6% American Indian and Alaska Native, 1.1%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between office administrator and administrative staff duties and responsibilities

Office administrator example responsibilities.

  • Monitor calls, manage calendars, travel, meeting arrangements, video conference and teleconferencing.
  • Formulate various procedures to assure efficient operation of the SharePoint system is managed properly for CFWB and BOS.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Pull patients charts for doctors using EMR system as well as pulled chart from medical records room.
  • Create and update all departmental ISO documents.
  • Collect all outgoing FedEx overnight packages and ship with accurate tracking and conformation information.
  • Show more

Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
  • Show more

Office administrator vs administrative staff skills

Common office administrator skills
  • Customer Service, 18%
  • Patients, 11%
  • Data Entry, 8%
  • Office Equipment, 5%
  • Front Desk, 4%
  • PowerPoint, 3%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

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