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Office administrator vs office receptionist

The differences between office administrators and office receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office administrator and an office receptionist. Additionally, an office administrator has an average salary of $37,423, which is higher than the $33,554 average annual salary of an office receptionist.

The top three skills for an office administrator include customer service, patients and data entry. The most important skills for an office receptionist are patients, customer service, and phone calls.

Office administrator vs office receptionist overview

Office AdministratorOffice Receptionist
Yearly salary$37,423$33,554
Hourly rate$17.99$16.13
Growth rate-5%-
Number of jobs118,09680,143
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 36%
Average age4742
Years of experience22

What does an office administrator do?

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

What does an office receptionist do?

An office receptionist, or administrative assistant, performs various administrative tasks for an organization. These tasks may include answering phone calls, providing the public and customers with information, and warmly welcoming, greeting, and directing visitors or guests accordingly. Additionally, an office receptionist is responsible for maintaining security by issuing visitor badges, monitoring logbooks, and following procedures. Administrative assistants are also responsible for preparing and processing travel vouchers and other documents. Some employers prefer someone with a college or bachelor's degree, telephone skills, and excellent communication skills.

Office administrator vs office receptionist salary

Office administrators and office receptionists have different pay scales, as shown below.

Office AdministratorOffice Receptionist
Average salary$37,423$33,554
Salary rangeBetween $28,000 And $48,000Between $27,000 And $41,000
Highest paying CityWashington, DCMinneapolis, MN
Highest paying stateAlaskaAlaska
Best paying companyLawrence Livermore National LaboratoryDairy Farmers of America
Best paying industryGovernmentManufacturing

Differences between office administrator and office receptionist education

There are a few differences between an office administrator and an office receptionist in terms of educational background:

Office AdministratorOffice Receptionist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Office administrator vs office receptionist demographics

Here are the differences between office administrators' and office receptionists' demographics:

Office AdministratorOffice Receptionist
Average age4742
Gender ratioMale, 14.7% Female, 85.3%Male, 9.5% Female, 90.5%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 20.5% Asian, 7.9% White, 55.6% American Indian and Alaska Native, 1.1%Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 22.6% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between office administrator and office receptionist duties and responsibilities

Office administrator example responsibilities.

  • Monitor calls, manage calendars, travel, meeting arrangements, video conference and teleconferencing.
  • Formulate various procedures to assure efficient operation of the SharePoint system is managed properly for CFWB and BOS.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Pull patients charts for doctors using EMR system as well as pulled chart from medical records room.
  • Create and update all departmental ISO documents.
  • Collect all outgoing FedEx overnight packages and ship with accurate tracking and conformation information.
  • Show more

Office receptionist example responsibilities.

  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Answer phones, make copies, Microsoft, PowerPoint, scheduling, greet and interact with clients, filing and mailing.
  • Complete and audit payroll for accuracy.
  • Process payroll and monthly/quarterly sales tax liabilities.
  • Stock exam rooms, sterilize instruments and occasionally assist physician with patients.
  • Provide high-quality customer-service to patients by treating them respectfully and t with discretion.
  • Show more

Office administrator vs office receptionist skills

Common office administrator skills
  • Customer Service, 18%
  • Patients, 11%
  • Data Entry, 8%
  • Office Equipment, 5%
  • Front Desk, 4%
  • PowerPoint, 3%
Common office receptionist skills
  • Patients, 20%
  • Customer Service, 15%
  • Phone Calls, 12%
  • Data Entry, 9%
  • Front Desk, 6%
  • Appointment Scheduling, 5%

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