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Office administrator vs office secretary

The differences between office administrators and office secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office administrator and an office secretary. Additionally, an office administrator has an average salary of $37,423, which is higher than the $33,118 average annual salary of an office secretary.

The top three skills for an office administrator include customer service, patients and data entry. The most important skills for an office secretary are data entry, phone calls, and telephone calls.

Office administrator vs office secretary overview

Office AdministratorOffice Secretary
Yearly salary$37,423$33,118
Hourly rate$17.99$15.92
Growth rate-5%-8%
Number of jobs118,09687,771
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 42%
Average age4750
Years of experience22

What does an office administrator do?

Office administrators are employees who ensure that the office is running in tip-top shape. They manage the administrative needs of the office. They answer calls directed to the official company phone, manage the inventory of supplies, take charge or purchase requisitions for needed supplies, and ensure the office equipment and fixtures are taken care of. Office administrators also manage correspondences, official memoranda, and other official company documents. They also keep track of files and records to ensure that these are properly organized. At times, office administrators also take charge of welcoming guests and accompanying them to their respective meetings.

What does an office secretary do?

An office secretary is responsible for performing administrative and clerical duties to ensure the smooth flow of operations and prevent delays with project deliverables. Office secretaries also welcome guests, respond to their inquiries and concerns, and direct them to the appropriate department or personnel for their appointments. They schedule meetings, sort documents, handle incoming and outgoing mail, as well as manage inventories for the adequacy of office supplies. An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.

Office administrator vs office secretary salary

Office administrators and office secretaries have different pay scales, as shown below.

Office AdministratorOffice Secretary
Average salary$37,423$33,118
Salary rangeBetween $28,000 And $48,000Between $25,000 And $42,000
Highest paying CityWashington, DCSanta Rosa, CA
Highest paying stateAlaskaHawaii
Best paying companyLawrence Livermore National LaboratoryGuidehouse
Best paying industryGovernmentTelecommunication

Differences between office administrator and office secretary education

There are a few differences between an office administrator and an office secretary in terms of educational background:

Office AdministratorOffice Secretary
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Office administrator vs office secretary demographics

Here are the differences between office administrators' and office secretaries' demographics:

Office AdministratorOffice Secretary
Average age4750
Gender ratioMale, 14.7% Female, 85.3%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 20.5% Asian, 7.9% White, 55.6% American Indian and Alaska Native, 1.1%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between office administrator and office secretary duties and responsibilities

Office administrator example responsibilities.

  • Monitor calls, manage calendars, travel, meeting arrangements, video conference and teleconferencing.
  • Formulate various procedures to assure efficient operation of the SharePoint system is managed properly for CFWB and BOS.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Pull patients charts for doctors using EMR system as well as pulled chart from medical records room.
  • Create and update all departmental ISO documents.
  • Collect all outgoing FedEx overnight packages and ship with accurate tracking and conformation information.
  • Show more

Office secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Research and keep updated on Medicare and Medicaid benefits, qualification requirements, and the legal and financial effects of options.
  • Determine client eligibility for Medicaid transportation.
  • Process and submit payroll information and invoices.
  • Maintain departmental inventory, purchasing/travel paperwork, and process payroll.
  • Answer customer phone calls-Record daily business transactions-Manage QuickBooks and bank accounts-Enter parts invoices and take inventory
  • Show more

Office administrator vs office secretary skills

Common office administrator skills
  • Customer Service, 18%
  • Patients, 11%
  • Data Entry, 8%
  • Office Equipment, 5%
  • Front Desk, 4%
  • PowerPoint, 3%
Common office secretary skills
  • Data Entry, 12%
  • Phone Calls, 11%
  • Telephone Calls, 8%
  • Scheduling Appointments, 7%
  • Office Procedures, 7%
  • Payroll, 6%

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