Surgery Center Administrator
Office administrator job in Pensacola, FL
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Surgery Center Administrator (RN) for Panhandle Outpatient Surgery Center in Pensacola, FL. This state-of-the-art, multispecialty facility performs procedures in: Orthopedics, Neurosurgery and Pain Management. There are 2 Operating Rooms.
The ideal candidate for this role will be an RN with either Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure.
Job Summary
* Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.
Responsibilities and Expectations
* The daily operation of the facility.
* Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
* Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
* Appointing a person responsible for the facility in the absence of the Administrator.
* Planning for the services provided by the facility and the operation of the facility.
* Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
* Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team.
Business Operations
* Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program.
* Ensure compliance with USPI's policies and procedures as related to internal controls.
* Develop, monitor, and control the staffing needs, operations budget, and capital budget.
* Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
* Ensure compliance with government regulatory agencies and accrediting bodies.
* Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
* Establish pricing for procedures based on cost analysis and local market standards.
* Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility.
* Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.
* Closely monitor variations in the financial performance of the facility to avoid cash flow problems.
Personnel Administration
* Hold monthly staff meetings outlining goals and priorities of the facility.
* Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
* Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
* Review and approve the disciplinary action and/or discharge of employees.
* Evaluate management performance and other staff as designated.
* Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions.
* Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
* Implements a program of job-based orientation, training, and ongoing evaluation for all employees.
* Manage all employee files and records.
* Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians.
Clinical Services
* Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
* Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
* Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs.
* Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility.
* Identify and develop new services defined as appropriate for ambulatory surgery centers.
* Foster positive public relations, marketing, and planning.
Quality Improvement
* Develop, evaluate, and promote implementation of a continuous quality improvement program.
* Administer the infection control program and medical staff review of the quality improvement program.
* Identify and correct quality care issues.
* Develop statistical indicators to use in evaluating the overall operations and quality of care provided.
* Serve as a member of the Quality Improvement Committee.
Medical Staff Relationships
* Process the credentialing of practitioners of the facility.
* Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
* Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners.
* Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.
Administrative Representative
* Attend corporate administrative meetings representing the facility.
* Act in accordance with the vision, mission, and business philosophy of the facility.
* Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
* Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.
Personal Development and Professionalism
* Identify areas that require additional reinforcement through education, consultation, or practicum.
* Attend all mandatory in-services and meetings.
* Follow the facility's professional conduct and dress code policy.
* Maintain patient, physician, and employee privacy and confidentiality per policy.
* Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.
Criteria for Evaluation
* Patient/family/physician/employee feedback
* Annual Goals
#LI-JC1
Required Experience:
Annual and Quarterly bonus potential
Qualifications
* Bachelor's degree or equivalent work experience.
* RN Required.
* Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space.
* Good command of the English language, both verbal and written.
* Ability to work well with physicians, employees, patients, and others.
* The Governing Board may determine other qualifications as seen fit.
Working Conditions and Physical Requirements
* Mobility to move about the facility to supervise employees and activities.
* Office environment typical, but frequent exposures to patient care areas.
The employment practices of USPI and its companies comply with all applicable laws and regulations.
Staffing Agency Office Administrator
Office administrator job in Pensacola, FL
The Office Administrator plays a key role in supporting daily operations within our staffing agency. This position ensures smooth office functions, provides administrative support to recruiters and management, and helps maintain an organized, efficient, and professional workplace. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment where priorities may shift quickly.
Key ResponsibilitiesAdministrative & Office Support
Serve as the first point of contact for visitors, candidates, and clients; greet guests and manage incoming phone calls and emails.
Maintain a clean, organized, and professional office environment.
Manage office supplies, equipment, and inventory; coordinate with vendors for maintenance and replenishment.
Handle incoming and outgoing mail, packages, and courier services.
Schedule meetings, interviews, and conference room bookings.
Candidate & Recruiter Support
Assist with candidate onboarding tasks, such as collecting employment documents, conducting background checks, and verifying I-9 forms.
Enter and update candidate profiles in applicant tracking systems (ATS) and staffing databases.
Help recruiters coordinate interviews, testing, orientation sessions, and follow-up communication.
Ensure accurate and timely completion of new-hire paperwork.
Client & Assignment Support
Prepare and send client documents including contracts, assignment confirmations, and weekly reports.
Assist with timesheet collection and data entry; support payroll processing by ensuring needed information is submitted accurately and on time.
Maintain client and assignment files, ensuring compliance with agency and regulatory requirements.
Compliance & Recordkeeping
Maintain personnel files, audit documentation, and compliance records according to staffing industry standards.
Support the implementation of agency policies, safety protocols, and HR compliance requirements.
Assist with EEO reporting, tracking of certifications, and other compliance-related tasks.
General Support
Provide administrative assistance to the branch manager and recruiting team as needed.
Help coordinate office events, training sessions, and team meetings.
Contribute to process improvement initiatives to enhance office efficiency and client/candidate experience.
Qualifications
1-3 years of administrative experience; experience in a staffing agency or HR environment preferred.
Strong organizational, multitasking, and time-management skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with ATS or CRM systems.
Ability to maintain confidentiality and handle sensitive information with professionalism.
Strong customer service skills and a positive, team-oriented attitude.
High school diploma required; associate degree or higher preferred.
Working Conditions
Full-time, in-office role, 8am-5pm, Monday-Friday, 1 hr lunch. Will be opening office in the morning, so preferred, 7:45am arrival.
Fast-paced environment with frequent interaction with candidates, clients, and internal staff.
Auto-ApplyAdministration Specialist - (Onsite)
Office administrator job in Pensacola, FL
An Administration - Specialist plays a critical role in ensuring smooth operational workflows. This role focuses on administrative and logistical support tasks that enable efficient business operations, regulatory compliance, and excellent customer service.
Required Skill Sets:
Strong troubleshooting and customer service skills
Knowledge of hardware and software support
Good communication and documentation skills
Warehouse and customer service background
Office/Administrative Assistant
Office administrator job in Pensacola, FL
At YourTEK Professionals, we owe our success to people and processes. The office assistant provides vital support for both, so we're currently seeking someone exceptional for this role. The ideal candidate will be a problem -solver who has excellent communication skills and impeccable attention to detail. This person should have experience working in an office environment, performing administrative tasks, and providing support to coworkers. The ability to multitask, manage complex schedules, and meet changing deadlines is essential for the position.As well as have a technical background.
Objectives of this role
Ensure optimal use of equipment, supplies, and inventories through preventive maintenance
Maintain workflow by analyzing and refining standard operating procedures such as scheduling, communications, and office layout
Coordinate internal and external resources for expediting workflows
Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests
Achieve organizational goals while adhering to best practices
Responsibilities
Manage the front -desk and reception areas, serving as the first point of contact for guests, employees, job candidates, and vendors
Perform general administrative tasks, such as answering and directing phone calls; handling email, files, meeting minutes, mailings, and deliveries; and coordinating meeting -room calendars
Keep the office clean, stocked, and organized, especially the kitchen, conference rooms, stockrooms, storage closets, and communal areas
Order office supplies, stock supply stations, and ensure equipment is operable
Maintain filing system, contacts database, employee lists, and inventories
Provide ad hoc support to staff members and departments, including organization of on -site and off -site team events
Required skills and qualifications
Proven success in office coordination
Excellent written and verbal communication skills
Strong time -management and multitasking abilities
Proficiency with office applications, and aptitude for learning new software and systems
Ability to maintain confidentiality of company information
1 -2 years experience as an office assistance Preferred skills and qualifications
Experience in coordinating budgets and expenses
Experience in helping to develop internal processes and filing systems
Ability to move 50 pounds, bend, stretch, and stand for extended periods
Job Type: Full -time
Requirements
Starting rate $15 -$17
Benefits:
Dental
Vision
Life Insurance
Paid time off
Schedule:
Monday to Friday
ADMINISTRATIVE SECRETARY OPS - 60934108
Office administrator job in Milton, FL
This position is responsible for performing a variety of complex or technical secretarial work assisting in the daily operation of the Children's Legal Services Office (CLS). Assists with order and maintaining supplies Tracks and/or distributes incoming and outgoing mail or e-mail correspondence. Duties may also include the proper routing of telephone calls and the distribution of telephone messages. Receives and routes telephone calls, the answers to which may involve the interpretation of policies and procedures. Maintains office copier equipment and requests service calls as needed. Processes summons and subpoenas through local Sheriff's office.
Set up and maintain digital case files. Accurately, neatly, and timely file all correspondence in appropriate files. Organize and maintain filing system for CLS. Close out and purge files to archive storage and/or destruction at least semi-annually. Maintain log of files archived/destroyed.Updates two case data program as required.
Assists with Trial Preparation as requested by attorneys. Copies and distributes all legal documents filed with the court in dependency proceedings following Florida Statute timelines including, but not limited to petitions, pleadings, motions, discovery requests, case plans, affidavits, pre-disposition reports, judicial reviews, social study reports, and notices to interested parties. Uses E-filing system where appropriate.
Assists with travel arrangements for Attorneys within Circuit and prepares travel vouchers following departmental operating procedure timelines.
Performs other related work in association with or as directed by the Regional Director, Managing Attorney, Attorney Supervisor, and/or CLS Leadership.
Knowledge, skills, abilities, including utilization of equipment, reqired for the position: Attention to detail and timeframs are a must. Standard business formats and styles for letters and business forms; Office procedures and practices; Principles and techniques of effective communications; Methods of data collection; Typing; Take and transcribe dictation using notes or a dictating machine; Organize files and other records; Compile and analyze data for administrative decisions; Organize and maintain records management systems; Perform basic arithmetical calculations; Use correct spelling, punctuation and grammar; Type letters, memoranda and other standard business forms in correct format; Operate general office equipment, personal compuyter and Microsoft Office Software; Manage telephone calls in a courteous and effective manner; Plan, organize and coordinate work assignments; Communicate effectively; Establish and maintain effective working relationships with others.
Location:
Office Specialist - Fairhope
Office administrator job in Fairhope, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions
.
Customer Service
Answer incoming customer calls and route calls to the appropriate department.
Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
Respond to customer account and billing questions or concerns.
Contact customers regarding invalid payments and funding sources.
Accounting
Process customer payments received and complete daily bank deposits.
Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
Process account write offs and termination of customer accounts as needed.
Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
Review payroll and make adjustments as needed.
Maintain petty cash.
Human Resources
Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
Assist new and current employees with general HR/Benefits questions.
Process monthly employee changes including but not limited to pay rate and status changes.
Complete termination process for exiting employees.
Manage Workers' Compensation and Auto Insurance claims.
Office Management
Complete monthly warehouse and office supply order.
Order business cards.
Qualifications
High School Diploma or equivalent
Must have excellent customer service skills.
Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
Must have excellent organizational skills, be able to multitask and determine priorities.
Must have excellent attention to detail; accuracy of work is highly important.
Must have excellent communication skills, both oral and written.
Must be able to work well both independently and as part of a team.
Ability to adhere to Cook's Grooming policy
This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
Competitive Pay!
Health, Dental, Vision, Life, Disability!
401(k) Retirement Plan with Company Match!
Paid Time Off - Vacation/Sick Time + Holidays!
Mentorship & Advancement opportunities!
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Office Coordinator
Office administrator job in Destin, FL
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding an
Office Coordinator
to their
Acentria
team in
Destin, FL
.
The Office Coordinator duties and responsibilities include providing administrative support to ensure efficient operation of the branch. This position is familiar with a variety of the team's concepts, practices, and procedures and assists in administrative or clerical duties. Provide clerical assistance to operations support.
Essential Functions:
Greets and announces visitors
Answers phones and directs calls to appropriate team member and/or relay messages accurately
General office duties including providing clerical support to team
Keeps supplies stocked and organized
Receives and stamps incoming mail and distributes accurately and timely
Prepares certificates of insurance
Regularly interacts with clients and will help resolve client concerns
Schedules conference room reservations
Maintains acceptable standards with respect to company attendance policy
Adheres to agency customer service standards
Education & Experience:
High School diploma or equivalent
Insurance experience preferred
Why settle for less, come work for the best!
As a Foundation Risk Partners Company, Acentria Insurance was named Best Agency to Work For (Insurance Journal) and Insurance Industry Employer of Choice for four straight years! Our goal is to provide an environment that fosters both personal and professional growth - while creating a workplace that feels like home.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Auto-ApplyBUSINESS OFFICE FLOAT
Office administrator job in Gulf Breeze, FL
Job Description
We are seeking a Business Office Float to join our team at Andrews Institute Surgery Center. This role provides essential support across multiple business office functions, ensuring smooth operations and excellent patient service. The Business Office Float demonstrates strong knowledge of business office processes, exceptional communication skills, and consistent follow-through to maintain efficiency and compliance.
Key Responsibilities
Serve as backup for surgery registration, including early morning coverage (5:00 AM start as needed)
Provide support for medical records management and filing
Assist with surgery center scheduling and coordination
Ensure HIPAA compliance and maintain patient confidentiality at all times
Collaborate with team members to ensure timely and accurate completion of office processes
Qualifications
Prior experience in a medical office or healthcare business office preferred
Strong organizational skills and attention to detail
Excellent communication and customer service abilities
Ability to adapt and float between multiple responsibilities
Commitment to confidentiality and compliance standards
Flexibility to cover early morning shifts (5:00 AM) when required
Schedule
Typical hours: 7:30 AM - 4:00 PM Monday- Friday
Must be available for early morning registration coverage (5:00 AM) on designated days
**ANDREWS IS A TOBACCO FREE WORKPLACE**
The Andrews Institute ASC (AIASC) is committed to promoting health, wellness, and disease prevention and to providing a safe, clean and healthy environment to Workforce Members, patients, and visitors. The use of tobacco and tobacco products is a known and established hazard to the health and well-being of tobacco users and can also directly impact nonusers. In addition, the use of tobacco and tobacco products has been shown to decrease employee productivity and efficiency and increase absenteeism. In recognition of these factors, the Andrews Institute ASC will no longer hire tobacco users.
Admin Coordinator
Office administrator job in Crestview, FL
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
Maintains Associate personnel files
Performs daily cash office functions and maintains cash office standards
Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
Maintains proper Associate coverage in service areas for a positive customer experience
Supports and responds to coverage needs throughout the store
Ensures store team executes tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Who We're Looking For: You.
Able to work a flexible schedule, including nights and weekends
Outstanding communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2680 S Ferdon Blvd
Location:
USA Marshalls Store 1557 Crestview FLThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Administrative Assistance
Office administrator job in Pensacola, FL
Essential Duties and Responsibilities include the following.
Serve as primary point of contact for internal and external constituencies on matters pertaining to the President & CEO.
Provide a bridge for smooth communication between the President & CEO's office and staff; demonstrating leadership to maintain credibility, trust and support.
Manage executive's schedule, appointments, travel arrangements, and expense reports.
Prepare, edit correspondence, reports, and responses to written communications on behalf of the President & CEO.
Manage Visit Pensacola's schedule of meetings and programs including announcements, registration, and related website pages.
Record, transcribe and distribute minutes of Visit Pensacola meetings.
Research and coordinate special projects as directed by the President & CEO.
Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
Prepare monthly and annual reports for Board Meetings, TDC, and Escambia County.
Provide administrative support to the Event Grant program including establishing schedules, distributing materials, answer questions, prepare applications for review, and transcribe minutes from the committee meetings.
Support special projects through research and managing the project timeline.
Support internal staff as requested.
Collect data from Partners and Vendors, prepare reports as requested.
Prepare invoices, reports, memos, letters and other documents using word processing, spreadsheet, database and other presentation software.
Provide high quality professional service to clients and staff to fulfill needs effectively and efficiently demonstrating credibility, trust and support.
Improve processes and policies in support of organizational goals, maximize output, adherence to rules, regulations and procedures.
Be a team player, problem solver, people person, self-starter and demonstrate flexibility, initiative, and strong communication skills.
Other duties as assigned.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree (B. A.) from four-year College or university; or two years related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software and Database software.
Certificates and Licenses:
No certifications needed
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
Activity Measures:
Timely reports
Accuracy
Punctual
Preparation for meetings
Maintaining of President & CEO's schedule and meetings
Presentations
Office Assistant
Office administrator job in Milton, FL
Job Title: Office Assistant
Department: Office
Superstars Only! If you're a highly reliable, hyper-organized professional who excels at managing a diverse workflow and takes pride in flawless execution, then read on and apply! We only hire true office professionals.
Summary:
We are seeking a driven and highly reliable Office Assistant to join our team in Milton, Florida. The ideal candidate will be the central hub of our office, utilizing exceptional organizational skills to manage communications, scheduling, office paperwork, and payment processing. This role is essential for ensuring smooth operations and providing top-tier support to our internal teams and clients. We offer paid training, a predictable schedule, and a competitive starting wage that rewards your critical role within the company.
Job Responsibilities:
Primary Point of Contact: Act as the main point of communication for the office, directing inquiries both internally and externally.
Permitting & Locates: Manage the prompt and accurate process of submitting permits for installations and projects, and submit utility locates via 811.
Scheduling Coordination: Efficiently schedule installations and schedule sales appointments, maintaining organized calendars for key personnel.
Inbound Call Management:
Route inbound customer calls to the appropriate departments or individuals.
Customer Support:
Provide support and handle customer inquiries via phone and email, resolving issues professionally and efficiently.
Payment Processing:
Process customer payments through various methods, including POS, website platforms, and vendor dashboards.
Account Reconciliation: Accurately apply payments to customer accounts.
Operational Assistance:
Assist operations personnel with various support tasks to ensure project flow and completion.
Professional Interaction:
Interact with client and co-workers in a pleasant, professional, and courteous manner at all times.
Knowledge Development: Proactively develop knowledge in our industry, products, and processes to become a knowledgeable resource.
Other Duties:
Perform other duties as necessary to ensure the continuous, smooth operation of the office.
Job Requirements:
Education:
High school diploma or equivalent required.
Experience:
Minimum of 1 year of experience in an Office Assistant or Receptionist role preferred.
Proven experience taking and applying customer payments.
Minimum of 1 year of scheduling experience for sales or installations preferred.
Skills:
Excellent communication, interpersonal, and telephone skills.
Exceptional organizational skills and meticulous attention to detail.
Proficient in using modern office software and applications (e.g., Microsoft Office, Google Workspace).
Ability to learn and effectively utilize specialized industry software, vendor dashboards, and our internal processes quickly.
Self-motivated and results-oriented with a strong focus on task completion.
Strong problem-solving skills to address scheduling conflicts or customer challenges.
Essential Qualifications:
Must be 18 years of age or older.
Must be authorized to work in the United States.
Must pass a background check and drug screening.
Ability to reliably commute to the office location.
Ability to effectively manage time and prioritize a high volume of diverse tasks.
The Superior Candidate Will:
Present a Professional Image: Maintain a consistently polished and professional demeanor.
Demonstrate a Strong Work Ethic: Possess a high level of motivation, reliability, and initiative.
Uphold High Integrity: Maintain the highest level of integrity and ethical conduct when handling confidential information and financial transactions.
Possess a Drive for Success: Exhibit a commitment to achieving organizational efficiency goals.
Be a Team Player: Collaborate effectively with all teams (Sales, Operations, Management) and contribute to a positive office environment.
Salary and Benefits:
Pay: Starting at $19.00 per hour.
Schedule: Typical schedule is Monday through Friday, 9:00 AM to 4:00 PM (approximately 35 hours per week). 9:00 AM to 4:30 PM in the busy season.
Benefits:
Paid time off; 401k with match; health insurance; technical training.
Deadline:
Applications will be accepted until the position is filled.
We are an Equal Opportunity Employer
Administrative Assistant
Office administrator job in Crestview, FL
Job DescriptionBenefits:
Veteran Owned
On-the-job training
Company parties
Benefits/Perks
Competitive Compensation
Friendly atmosphere
Veteran Owned
On-the-job training
HOURS: M-Th 1-6, Flexible Fridays 10-1
Job Summary
We are seeking a motivated and outgoing Administrative Assistant to join our team in a fast paced, pediatric outpatient therapy clinic. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments and taking payments using an EMR (operating system), scanning documents, filing and charting, writing correspondence, greeting patients and maintaining the office . The ideal candidate is highly organized with excellent written and verbal communication skills, dependable, detail oriented and a friendly demeanor. Some office experience is required.
Responsibilities
Answer incoming phone calls and route them to the appropriate person
Schedule appointments and maintain calendar
Write emails, memos, and letters and distribute them appropriately
filing and charting
Maintain an organized filing system
Develop, update, and maintain relevant office procedures
light cleaning
Qualifications
High school diploma/GED required, Associates degree or administrative training is preferred; WILL CONSIDER A HIGH SCHOOL STUDENT WHO PRESENTS WITH STRONG SKILLS/MOTIVATION
Previous experience as an Administrative Assistant or in a similar position
Familiarity with standard office equipment such as printers and fax machines
Excellent computer skills and knowledge of Microsoft Word
Highly organized with excellent time management skills and the ability to prioritize projects
Foley, AL - OWA Parks and Resort - Office Administrator
Office administrator job in Foley, AL
The Camp Office Administrator is an essential member of the leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions, communication, and organization to ensure camp runs smoothly and effectively. The Office Administrator is the hub of camp operations, balancing parent relations, staff support, and camper needs while maintaining the professional standards of Kidcam.
Pre-Camp: The Office Administrator assists with preparing camp management software, entering camper data, organizing reports, and supporting staff scheduling. They also help set up office systems, supplies, and processes to ensure a smooth start to the season.
During Camp: The Office Administrator manages parent communication in coordination with the Camp Director, oversees social media updates, and ensures all administrative records are accurate and up to date. Responsibilities include monitoring camper medications, documenting incident reports, distributing merchandise, and assisting with staff schedules. They help keep the Director's duties on track and may occasionally run a camper group when needed, always ensuring camp remains organized and efficient.
Post-Camp: The Office Administrator helps finalize end-of-season reporting, organize records, reconcile accounts, and close out administrative systems. They also provide feedback and recommendations to improve processes for the following season.
This position requires strong organizational, communication, and multitasking skills, as well as the flexibility to step in wherever needed to support the camp's overall success.
Auto-ApplyAdministrative Assistant
Office administrator job in Milton, FL
Benefits:
Life Insurance
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Were looking for a detail-oriented and organized individual to join our locally owned construction business as a full-time administrative assistant. If you have hands-on experience with QuickBooks, proficiency in Microsoft Excel and Outlook, and the ability to manage multiple tasks with accuracy and efficiency, we want to hear from you! You must have a strong work ethic, a sharp eye for detail, and the ability to prioritize effectively. Prefer someone with construction and permitting experience, but not required. As part of a growing company, you'll have the opportunity to advance into more senior roles with greater responsibility, as we believe in promoting from within.
If you have previous experience as an Office Administrator, Administrative Assistant or Accounting Assistant and meet the requirements, wed like to meet you. Apply today and bring your skills to a company that values precision, reliability, and long-term success. Salary is based on experience and skills.
Requirements:
Must have strong work experience of QuickBooks
Proficiency in Microsoft Office suite (Word, Excel, Outlook)
Exceptional attention to detail and a high degree of accuracy.
Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
Strong written communication skills
Reliable transportation and a strong work ethic
Able to pass a drug screen test & background check
Essential Duties and Responsibilities:
Assist with accounts payable and accounts receivable processes, including invoice processing, payment preparation, and billing.
Review contracts and prepare customer invoices
Maintain organized and up-to-date filing systems for financial records and documents
Reconcile credit card receipts
Monitor and order office supplies
Sort and deliver incoming mail
Perform other duties as assigned to support the overall goals of the office manager
Position Type/Expected Hours of Work:
This is a full-time position. Work days are Monday through Friday, 8:00 AM to 5:00 PM. Work can not be done remotely.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Office Assistant/Receptionist
Office administrator job in Spanish Fort, AL
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information.
D.R. Horton, Inc. is currently looking for a Office Assistant. The right candidate will maintain responsibility for the day-to-day operations of the office. Perform administrative functions, such as answering phones, greeting guests, signing for packages, and provide administrative support to the Division President and management team.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Maintain responsibility for reception and telephone duties, including sorting/distributing mail and signing for packages
* Troubleshoot any problems with office machinery. Call for maintenance if necessary
* Act as liaison to property management and assist with scheduling office maintenance
* Manage meeting calendars for division conference rooms
* Order and stock office supplies
* Maintain office services such as coffee service, water, Office Depot, Staples, UPS, and FedEx accounts
* Schedule and organize activities such as meetings, travel and department activities for all members of the management team
* Assist Division President by creating/developing general correspondence, spreadsheets, presentations, agendas, memos, etc., managing their schedule and updating outlook contacts/calendars
* Develop effective working relationships with all departments
* Handle confidential and non-routine information
* Coordinate and arrange division dinners and events, flights, hotels, rental cars and other travel related requests
* Assist with corporate-driven initiatives such as Benefits open enrollment meetings, Camp Horton, Career Fairs, Internship program and other HR events
* Assist other departments as schedule allows
* Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
* Ability to work overtime
Education and/or Experience
* High school diploma or general education degree (GED)
* One to two years of related experience and/or training
* Possess superb interpersonal, written and verbal communication skills
* Ability to handle confidential or sensitive information with discretion
* Ability to communicate and work with all levels of management and personnel
* Ability to manage multiple responsibilities with attention to detail
* Comfortable with multi-tasking and prioritizing deadlines
* PowerPoint experience
* Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
* Proficiency with MS Office and email
Preferred Qualifications
* Associate degree or equivalent from a two-year college or technical school preferred
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
* Medical, Dental and Vision
* 401(K)
* Employee Stock Purchase Plan
* Flex Spending Accounts
* Life & Disability Insurance
* Vacation, Sick, Personal Time and Company Holidays
* Multiple Voluntary and Company provided Benefits
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
Administrative Assistant
Office administrator job in Ensley, FL
At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.
We are seeking an organized and self-motivated Administrative Assistant who will be handling clerical duties, coordinating calendars, and organizing meetings. To be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.
Compensation: 20.00
Job Type: FT
Location: Faith Chapel North
Qualifications
* High School Diploma or equivalent.
* 2+ years of administrative or accounting experience.
* High degree of overall computer proficiency.
* High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) & Google Docs.
* Proficiency with multi-line phone systems and general office equipment; and
* Working knowledge of basic accounting principles
Job Duties
* Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
* Greets and escorts all visitors and their guests.
* Performs all accounting (AP/AR), inventory, and account reconciliation for the business.
* Schedules appointments for the business.
* Composes and types of correspondence as needed.
* Compiles and reports on statistical data as required by the business or Managing Partner.
* Inputs data into CFSS system accurately, completely, and timely.
* Assists client families with processing necessary paperwork and scheduling appointments.
* Receives and records payments from client families.
* Updates and maintains files and related systems for the business.
* Serves as business timekeeper and maintains local employee files.
* Coordinates and maintains office supplies and equipment.
* Serves as a backup in other administrative functions as needs dictate; and
* Other duties as assigned.
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Vision insurance
Sales Administrative Assistant
Office administrator job in Ensley, FL
Job DescriptionSalary:
Sales Admin Assistant
About Us
Velocity is the nations leading and largest builder of classic American vehicles, redefining what it means to own a classic. Our vehicles arent just restoredtheyre entirely reborn. We blend the timeless soul and aesthetics of vintage cars with the performance, technology, and reliability of modern automobiles. By shifting away from traditional one-off restorations with their many uncertainties, we have set a new standarddelivering meticulously crafted, high-performance classics with enhanced reliability and drivability.
Velocitys Culture and Core Values
Success at Velocity requires a whatever it takes mentality. We embody grit, demonstrating perseverance, resilience, and unwavering determination in the face of challenges. We are adaptable, embracing change, adjusting to new circumstances, and continuously seeking ways to improve processes and outcomesbecause growth does not come from comfort.
We take ownership, assuming full responsibility for tasks, decisions, and outcomes, whether successes or setbacks, without shifting blame. Thats not my job is not in our vocabulary; when one part of our team falls short, we all do.
Finally, our ambition fuels our drive to excel, improve, and uphold the highest standards for both personal and professional growth. This mindset defines who we are and ensures our continued success.
Overview
The Sales Administrative Assistant supports the sales department by preparing accurate sales documents, processing change orders, managing communication with customers, and ensuring project details are up to date in Monday.com. This role is key to maintaining smooth sales operations and delivering an exceptional client experience.
Job Level
Individual Contributor
Reports To
CRM Manager
Duties and Responsibilities
Contract & Documentation Management:
Prepare and process sales contracts, change orders, and other documentation with a high degree of accuracy.
Ensure all required signatures, approvals, and supporting documents are collected and filed.
Maintain organized electronic and physical records of sales-related documents.
Customer Communication & Support:
Answer incoming calls and respond to customer inquiries in a professional and timely manner.
Act as a liaison between customers, sales staff, and production management teams to ensure clear communication.
Provide updates to customers regarding project changes, timelines, and next steps.
Project Management Software Maintenance:
Update and maintain accurate data in Monday.com, including project milestones, contract details, and change orders.
Monitor project status and alert team members of deadlines or changes that may affect deliverables.
Administrative Support:
Assist the sales team with scheduling meetings, preparing presentations, and generating reports as needed.
Track and manage sales department workflow to help meet company targets and deadlines.
Support other administrative tasks and cross-department collaboration as assigned.
Required Skills and Abilities
Strong computer skills, including proficiency with Monday.com or other project management software, Microsoft Office Suite (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Detail-oriented, organized, and able to handle multiple tasks simultaneously.
Customer-focused mindset and professional phone etiquette.
Problem solver with a proactive approach to challenges.
Team player with a collaborative attitude.
Adaptable and able to prioritize in a fast-paced environment.
Takes ownership of work and follows through on commitments.
Committed to raising the bar on quality, accuracy, and customer service.
Education Background and Experience
High school diploma or equivalent
2+ years of administrative or sales support experience, preferably in an automotive or manufacturing environment.
Experience using HubSpot CRM is a plus
Physical Demands (To include but not limited to)
Prolonged periods of sitting at a desk or workstation.
Occasional standing or walking within the office or shop, such as attending meetings, retrieving documents, or interacting with customers or employees.
Occasionally lifting and carrying items, typically weighing up to 10-20 pounds.
Frequent use of fingers and hands for typing, writing, and operating a computer.
Using telephones, printers, copiers, and other office tools.
Frequent need to focus on printed or digital material.
Reviewing financial documents, schedules, or customer data with accuracy.
Regular communication with customers, vendors, and team members, either in person, on the phone, or via video conferencing.
Engaging with customers in person or over the phone, sometimes requiring extended periods of active listening and problem-solving.
Prolonged exposure to hot or cold temperatures.
Mild noise from office machines or nearby shop areas if the office is adjacent to the workshop. PPE may be required while walking through the shop.
Moving around the office or between departments, sometimes requiring the ability to climb stairs.
Safely operate a motor vehicle.
Benefits Include
Compensation: Pay is based on experience and qualifications
Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days
Retirement: 401(k) with company match after 6 months at next enrollment period
Paid Time Off: Paid time off and paid holidays
Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment
Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.
Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
IMR Admin Coordinator Thomas
Office administrator job in Fairhope, AL
Overview Qualifications
Minimum Qualifications
2 of the most recent 4 years' experience working in an administrative assistant/secretarial role
Excellent working knowledge of computer-based word processing, spreadsheet, and residency related programs
Demonstrated ability to make decisions based on knowledge of hospital and program policies and procedures
Desired Qualifications
Working knowledge of secretarial procedures in a healthcare setting
Associate degree in business, social sciences, healthcare administration or relevant field
Responsibilities
Provides assistance to the Internal Medicine Residency (IMR) Program through coordination with residents and faculty within the IMR program. Aids in maintaining compliance with the Accreditation Council for Graduate Medical Education (ACGME) guidelines.
Auto-ApplyAdministrative Assistant
Office administrator job in Gulf Shores, AL
Celebrate each day at The Hangout! From high-profile events to daily family games, our staff serves up a dose of fun with every meal. Located right along the beautiful white sandy beaches of Gulf Shores, the Hangout always feels like a beach party whether it is hosting after parties for sports games, festivals, pop-up workouts, fun runs, playing in the sand pit, pick-up games of ping-pong, foosball, four square, or playing in the family foam parties. As we like to say, come for the food, and stay for the fun!
STATEMENT OF PURPOSE
The Administrative Assistant supports day-to-day operations of the restaurant. The Administrative Assistant provides support for daily operations of the restaurant, the recruiting process, basic accounting processes, answering general employee questions, and has all necessary information for guest and employee questions.
ESSENTIAL FUNCTIONS
They will work under direct supervision of the Administrator and General Manager, and uphold The Hangout's Mission, Vision, and policies, procedures, and guidelines while performing all duties.
AVERAGE % OF TIME
50% General employee support. Distributing paychecks and tip outs. As directed by managers, print employee applications, and daily roster. Enter new employee information into Aloha and ADP. Ensure that all new hire paperwork is completed fully and provided to Human Resources in a timely manner. Familiar with E-verify and I9 process. Ensure new hire packets are prepared. Answer general questions, including employee registration and use of ADP. Create name tags, keep track of all termination/discipline reports, job code change forms and pay raise forms.
25% General restaurant support. Maintain office supply inventory and order as appropriate. Maintain lost and found, including credit cards, with logs and destruction as necessary. At the direction of managers, adjust employee hours for the previous day and database maintenance of the point-of-sale. Control Shaka Bucks, radios logs, bank bags etc. Disburse announcements to staff using HotSchedules when needed.
15% Counting the safe, order of supplies, managing invoices and accounting, distributing banks, inventory parking passes, and ensuring sign-out sheets are completed. Calling in change runs for banks. Daily server and bartender check outs.
10% General administrative support. Answer the restaurant phone. Ensure the office is clean and organized. Other duties as assigned.
POSITION CHARACTERISTICS
Talented and motivated to enjoy the fun in work while working hard to achieve great things. Confident and professional to communicate both internally and externally, while being composed and driven to ensure that plans stay on track. Maintain a high level of confidentiality at all times.
QUALIFICATIONS AND KNOWLEDGE
High school or equivalent education and/or experience required
2 years related experience
Working knowledge of Microsoft Excel
Familiar with E-Verify and ADP preferred
Familiar with Aloha POS preferred
Strong verbal and written communication skills
Basic knowledge of employment laws
Excellent organizational skills
Strong interpersonal skills - outgoing, patient, professional and able to get along with a variety of people.
Time management
Must pass background check
Other:
Work is performed in a restaurant office setting, primarily sitting using a computer and telephone.
Role requires night and weekend availability
Auto-ApplyOffice Specialist - Fairhope
Office administrator job in Fairhope, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Office Specialist is skilled in the day-to-day functions of the office and will perform a variety of office/clerical duties while providing excellent customer service. Responsibilities may range from general receptionist duties to some HR and Accounting functions
.
Customer Service
Answer incoming customer calls and route calls to the appropriate department.
Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
Respond to customer account and billing questions or concerns.
Contact customers regarding invalid payments and funding sources.
Accounting
Process customer payments received and complete daily bank deposits.
Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
Monitor past due accounts and contact customers for collections. Forward accounts to collections agency as needed.
Process account write offs and termination of customer accounts as needed.
Communicate with District Manager on completion of tasks outlined on the Daily Accounting Checklist.
Review payroll and make adjustments as needed.
Maintain petty cash.
Human Resources
Complete full hiring and onboarding process for new employees, including processing background checks, scheduling physical & drug screens, entering employee info into HRIS, and completing new hire paperwork.
Assist new and current employees with general HR/Benefits questions.
Process monthly employee changes including but not limited to pay rate and status changes.
Complete termination process for exiting employees.
Manage Workers' Compensation and Auto Insurance claims.
Office Management
Complete monthly warehouse and office supply order.
Order business cards.
Qualifications
High School Diploma or equivalent
Must have excellent customer service skills.
Must have excellent computer skills and be familiar with Microsoft Office Suite (Excel, Word, and Outlook).
Must have excellent organizational skills, be able to multitask and determine priorities.
Must have excellent attention to detail; accuracy of work is highly important.
Must have excellent communication skills, both oral and written.
Must be able to work well both independently and as part of a team.
Ability to adhere to Cook's Grooming policy
This position works in an office setting and may be in direct contact with customers. This position requires the employee to sit at a computer for up to 8 hours per day. This position may require light lifting and filing. Saturdays and evening work may be required at times.
Additional Information
Along with a great place to work, Cook's employees enjoy:
Competitive Pay!
Health, Dental, Vision, Life, Disability!
401(k) Retirement Plan with Company Match!
Paid Time Off - Vacation/Sick Time + Holidays!
Mentorship & Advancement opportunities!
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.