Office administrator jobs in Worcester, MA

A world-renowned hospital is seeking a bright, motivated, and compassionate recent college graduate to join its healthcare administration team as an Administrative Coordinator. This role is ideal for individuals with a strong interest in healthcare who are eager to build a long-term career supporting medical professionals and patients in a fast-paced environment. The Administrative Coordinator plays a critical role in ensuring a seamless patient experience by providing scheduling support to medical providers and delivering exceptional customer service to patients. Key Responsibilities Provide administrative and scheduling support to medical professionals Coordinate patient appointments, including initial scheduling and follow-up visits Serve as a primary point of contact for patients, delivering professional and compassionate customer service Verify insurance coverage and assist with basic authorization and eligibility processes Respond to patient inquiries via phone, email, and in person Maintain accurate patient records and documentation in accordance with hospital policies Collaborate with clinical teams to ensure efficient patient flow and scheduling accuracy Assist with general administrative tasks to support daily operations Qualifications Bachelor's degree required; degrees in Psychology, Health Sciences, Healthcare Administration, or related fields preferred Prior customer service experience required (healthcare, retail, hospitality, or service-based environments welcomed) Strong communication and interpersonal skills High attention to detail and organizational ability Comfort working in a fast-paced, patient-facing environment Ability to handle sensitive information with professionalism and discretion Genuine interest in healthcare and patient support Ideal Candidate Profile Compassionate, empathetic, and patient-focused Professional, reliable, and eager to learn Calm and solutions-oriented when handling patient needs Team-oriented with a positive attitude Motivated to grow within a respected healthcare organization *Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client. Benefits are provided.* **This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**

People Team Coordinator Join our client-a dynamic leader in real estate investments- as a People Team Coordinator and become an integral part of a forward-thinking organization dedicated to innovation and community-building. In this key role, you will serve as the welcoming face of the office, expertly managing front desk operations and supporting various administrative functions. If you thrive in a vibrant environment where attention to detail, professionalism, and a personable demeanor are valued, this opportunity offers you the chance to contribute to a groundbreaking company. Responsibilities: Serve as the primary point of contact for visitors, vendors, and residents, ensuring a warm and professional reception experience. Coordinate office entry systems, including intercom and access control, to facilitate seamless visitors' flow. Assist with scheduling meetings, catering arrangements, and event setups to support office functions. Maintain a clean, organized front desk and communal areas, ensuring a professional environment. Respond promptly to inquiries and direct calls or messages with clarity and professionalism. Support general office operations and contribute to a positive workplace ambiance. Demonstrate proactive problem-solving skills by independently addressing day-to-day office needs and issues. Requirements: 1-2 years of office administration or relevant customer-facing experience. Outgoing, personable, and able to engage effectively with diverse visitors and team members; hospitality background is a plus. Excellent verbal and written communication skills. Highly organized with keen attention to detail and strong multitasking abilities. Professional, polished, and reliable; self-motivated with a service-oriented mindset. Proficiency in Google Suite and Slack (training provided). Delegates flexibility and creativity in solving problems quickly and efficiently. High school diploma or equivalent required; degree is not mandatory. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

We are looking for a detail-oriented professional with strong organizational and communication skills to support daily administrative and coordination activities. Key Responsibilities & Qualifications: Proven experience coordinating calendars and scheduling meetings using Outlook and Microsoft Teams. Excellent written and verbal communication skills with a high level of accuracy, organization, and attention to detail. Strong problem-solving, planning, and time-management abilities in a fast-paced environment. Advanced proficiency in Microsoft Excel for data collection, analysis, trend identification, and reporting. Hands-on experience with Outlook and a variety of software-based systems. Proficient in Microsoft Word, PowerPoint, Access, and Microsoft Project (Project Manager).

Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Office Administrator position in our Boston Office. The Position Wilson Elser is seeking a dynamic and experienced Office Administrator to lead and manage the operations of our Boston office. This role requires a proven track record of effective leadership and operational management skills. The Office Administrator will be responsible for overseeing a wide range of critical functions, including in-house and outsourced services, facilities planning, human resources functions, accounting & billing processes, secretarial services, reception and conference planning, outsourced mail, messengers and legal records services, and budget planning and management. Key Responsibilities Provide proactive administrative oversight ensuring seamless operations across all areas of the office. Collaborate with firm departments and senior leadership to ensure firm programs and procedures are effectively and efficiently implemented within the office. Ensure the ongoing productivity and effectiveness of our professional staff by managing workflows and optimizing the firm's administrative support services. Initiate employee onboarding, status changes, and departure processes to maintain a positive and organized employee experience. Monitor staff attendance, PTO and other absences, and approval of timecards to ensure accurate records and smooth daily operations. Conduct annual performance evaluations of non-attorney professional staff, driving engagement and professional growth. Supervise accounting functions including invoicing, check requests, and vendor expense processing, ensuring accuracy and timely handling of all financial matters. Coordinate general office services with building management and local facilities management services to address general office service needs and maintain a productive work environment. Develop and manage operational budgets for the office, aligning financial planning with strategic objectives. Qualifications Minimum of 5+ years of proven experience in law firm administration or management. Bachelor's degree from an accredited college or university preferred. Excellent leadership and management skills, with prior direct supervisory responsibilities, with a track record of direct supervisory responsibilities, including the ability to inspire and develop a cohesive and high-performing team across multiple locations. Proven ability to thrive in a fast-paced environment, responding effectively to evolving priorities and changes. Strong interpersonal skills with the ability to work collaboratively across all levels of the firm, including professional staff, attorneys, and leadership. Outstanding written and verbal communication skills. Highly detail-oriented and organized, with the ability to manage multiple tasks and projects simultaneously. Basic knowledge of budgeting and accounting principles, with the ability to contribute to financial planning and operational efficiency. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $120,000 - $140,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here. #ZR

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Executive Administrator, Cancer Institute - Surgical Services: The Executive Administrator will facilitate and contribute to the multi-year process of integrating oncologic surgical services (including Breast Surgery and Surgical Oncology) under the purview of the Institute, consistent with the vision and direction of the MGB system, while also ensuring the successful day-to-day operation of clinical, educational, research, and community service activities. The incumbent also serves as a critical interface with hospital leadership for interdepartmental issues. Qualifications Master's Degree required. Administrative/management experience 8-10+ years required. Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures. Ability to provide support, direction, and development to staff at all levels, including management and physician staff. Effective financial and analytical skills, including budget development, grant, and contract management. Ability to make decisions quickly and independently. Excellent interpersonal/communications skills, as well as political savvy and discretion, to address difficult or sensitive issues. Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet, and spreadsheets) required. Effective leadership skills to initiate activities, direct and manage teams, professional and non-professional staff, etc. Able to handle sensitive and confidential issues. Essential Functions: Determines the overall strategy, vision, mission, direction, goals, and objectives, and builds new operational processes to enhance efficiency and streamline operations. Evaluates market research to identify trends, opportunities, and competitive landscape in surgery and related fields. Analyzes data to inform strategic decisions and improve service offerings. Develops and implements strategies to enhance the Division's market position and reach. Develops and maintains an appropriate management structure with carefully selected individuals to accomplish all goals. Organizes leadership team efficiently across AMCs to create lean operations. Participates in the development of and ensures compliance with the MGB OCMO Quality and Safety goals in all clinical environments with the Quality Director and MGB CI ACMO. Delegates practice-level compliance responsibility to managers. Oversees fellowship program administration in all aspects of Division-wide education programs. Collaborates with the DOS on program administration. Develops and monitors annual operating and capital budgets, as well as research funds. Monitors each cost center and fund, closely tracking operational performance and capital spending. Proactively identifies clinical sub-services that attract patient interest and develops methodologies to communicate the department's strengths and works closely with department leadership to perform market and competitive analysis, develop and implement marketing and outreach plans, and assists in the development of internal and external communication and copy materials. Recruit, train, supervise, and ensure professional development of non-professional staff members and provide direct (and /or indirect as applicable) supervision to and are responsible for the conduct, operations, and results of the professional and non-professional staff. Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $158,496.00 - $230,547.20/Annual Grade 10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Rate: $22/hour The Bilingual Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming. The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift Blended Shift Additional Shift Details The hours will be a combination 8:00 a.m. to 4:00 p.m. and 12:00 p.m. to 8:00 p.m., with weekends as needed. The candidate would not be expected to work the 12-8 shift every day, but they should be open to a mix of shift as scheduled. Weekend coverage is on as-needed basis, which typically rotates among the team and most of the time is either Saturday or Sunday not both days at the same time. Responsibilities Greet clinic visitors in a helpful, friendly and approachable manner. Update contact information, verify insurance, and collect co-payment. Respond to and direct telephone and email inquiries promptly. Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director. Manage filing system and storage of medical records in compliance with clinic regulations. Create charts for therapist and ensure forms are filed appropriately. Provide clerical and administrative support to clinical staff. Ensure that the waiting rooms are clean, organized and maintained. Contact appropriate department and/or personnel in cases of an emergency. Qualifications Bilingual in Spanish and/or Portuguese Must have a high school diploma or equivalent degree. Psychology and social work students are strongly encouraged to apply! Must have valid driver's license and access to auto. Excellent written and verbal communication. Excellent customer services and communication skills. Bilingual candidates encouraged to apply! Comprehensive computer knowledge. Must hold a valid driver's license and access to an operational and insured vehicle. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Why Should I Consider a Career in Human Services? Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team. Is Human Services a Fit for Me? Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first. Keywords: clinic receptionist, front desk, clerical

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. About the Team The Global Real Estate Operations (GREO) team is a special and thoughtful group of facilities and office operations professionals that are approachable and efficient. Together we help the business by creating a Klaviyo-first experience. We empower our internal customers to own their destiny by ensuring our workplaces are remarkable, enable meaningful in-person connections and embody our culture. This member of the GREO Boston team will support the offices in a wide variety of ways, from facilitating in person meetings and events to day to operations of the Boston Hub. All members of the Global team collaborate with Global IT, Employee Experience, Talent Acquisition and Klaviyos from all areas of the organizations to ensure positive in office experiences. About the role Klaviyo is seeking an Office Coordinator to join our Global Real Estate Ops team. We're looking for someone who is experienced in maintaining an effective and efficient office working environment, genuinely enjoys working with diverse people, and is passionate about creating a welcoming and collaborative environment for both employees and visitors. This highly impactful role will be part of the Finance organization, report directly to the Manager of Office Operations and Facilities, and will work cross-functionally with Global IT, People Operations, Marketing, Internal Comms, Employee Experience and and with the other Community Manager. This person will have the opportunity to join us on our mission to enable Klaviyos to thrive, to contribute to a uniquely special culture, and to make the company the place where the best-of-the-best come to work. How You'll Make a Difference Managing the day to day operations of our Boston Hub. Field daily inquiries by employees in the Boston Hub on questions and issues. Monitor Office Operations support ticket queue and resolve questions with comprehensive answers. Coordinate with the Global IT team to ensure scheduled meetings have appropriate onsite AV support. Work with and act as a primary contact for the local property management team. Handle suite related needs and maintenance. Responsible for enforcing and suggesting updates to office policies, procedures and safety standards (emergency evacuation plan, visitor registration, security, Health & Safety Compliance, etc.) Greet and register office vendors and visitors. Assist in facilitating the future of work plan for the Boston Hub. Utilize space management software, OfficeSpace, to assist with space management and helping Klaviyos find meeting spaces. Assist in facilitating meetings/events coordination with the Employee Experience, Executive Business Partners and other internal stakeholders. Assist in maintaining the overall appearance, organization, and cleanliness of the Boston Hub. Performing daily walkthroughs to ensure workstations, conference rooms and public spaces are clean and presentable. Restock and maintain inventory and supply management of office supplies, cleaning supplies, bathroom supplies, PPE, technology accessories, etc. Oversee recurring office service vendors. Assist to manage office access for Klaviyo employees/new hires by creating, replacing and terminating access cards. Assist the New Hire Onboarding team with scheduled in person onboarding for Boston Hub based employees. Provide a seamless integration into the Boston Hub by ensuring access cards, instructions and training rooms are set up. Assist with company health and safety procedures and facilitate any site-specific safety protocols when needed. Assist in facilitating in-office food and beverage programs. Assist in monitoring office utilization. Assist with interoffice moves. Be an ambassador of company culture and values. Be approachable, reliable and energetic. Assist with additional special projects, as required Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. What we are looking for 1-3+ years of office, facilities, or related experience. Monday-Friday in-office attendance required, ~8:00-4:30 pm with flexibility around onsite events. Ability to prioritize workload, follow through, and complete tasks in a timely manner. Strong organization and planning skills. Comfortable owning projects and making decisions; takes initiative and works well independently as well as with others. Customer service oriented; outgoing and personable; polished approach with internal and external clients. Ability to work in a fast-paced environment with changing needs and requirements. Strong attention to detail, can learn quickly and understand big picture concepts. Ability to lift >20lbs You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Prior customer service, IT, admin, or event management experience is a plus. Experience with GSuite, Slack, OfficeSpace, and Freshworks is a plus. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$26.15-$39.23 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Executive Administrator, Cancer Institute - Surgical Services: The Executive Administrator will facilitate and contribute to the multi-year process of integrating oncologic surgical services (including Breast Surgery and Surgical Oncology) under the purview of the Institute, consistent with the vision and direction of the MGB system, while also ensuring the successful day-to-day operation of clinical, educational, research, and community service activities. The incumbent also serves as a critical interface with hospital leadership for interdepartmental issues. Qualifications * Master's Degree required. * Administrative/management experience 8-10+ years required. * Exceptional organizational skills and the flexibility to handle multiple tasks and deadline pressures. * Ability to provide support, direction, and development to staff at all levels, including management and physician staff. * Effective financial and analytical skills, including budget development, grant, and contract management. * Ability to make decisions quickly and independently. * Excellent interpersonal/communications skills, as well as political savvy and discretion, to address difficult or sensitive issues. * Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet, and spreadsheets) required. * Effective leadership skills to initiate activities, direct and manage teams, professional and non-professional staff, etc. * Able to handle sensitive and confidential issues. Essential Functions: * Determines the overall strategy, vision, mission, direction, goals, and objectives, and builds new operational processes to enhance efficiency and streamline operations. * Evaluates market research to identify trends, opportunities, and competitive landscape in surgery and related fields. Analyzes data to inform strategic decisions and improve service offerings. Develops and implements strategies to enhance the Division's market position and reach. * Develops and maintains an appropriate management structure with carefully selected individuals to accomplish all goals. Organizes leadership team efficiently across AMCs to create lean operations. * Participates in the development of and ensures compliance with the MGB OCMO Quality and Safety goals in all clinical environments with the Quality Director and MGB CI ACMO. Delegates practice-level compliance responsibility to managers. * Oversees fellowship program administration in all aspects of Division-wide education programs. Collaborates with the DOS on program administration. * Develops and monitors annual operating and capital budgets, as well as research funds. Monitors each cost center and fund, closely tracking operational performance and capital spending. * Proactively identifies clinical sub-services that attract patient interest and develops methodologies to communicate the department's strengths and works closely with department leadership to perform market and competitive analysis, develop and implement marketing and outreach plans, and assists in the development of internal and external communication and copy materials. * Recruit, train, supervise, and ensure professional development of non-professional staff members and provide direct (and /or indirect as applicable) supervision to and are responsible for the conduct, operations, and results of the professional and non-professional staff. Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $158,496.00 - $230,547.20/Annual Grade 10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

**Fully On-Site: Monday - Friday, 6:00 AM - 2:30 PM** Reporting to the Practice Director, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Reporting to the Practice Manager and working under the guidance of the Lab Services LSC Lead, this mission critical position is responsible for the following: **Check-In/Administrative:** + Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines + Acquires, enters and links verbal lab orders from Providers + Maintains confidentiality of Protected Health Information (PHI) + Performs past-pending reconciliations + Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients + Notifies nursing and lab staff of issues as needed + Answers telephone and provides general disease or program-specific information to callers within the scope of knowledge and authority + Reviews missing labs reports and works with staff from other departments to resolve missing labs + Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient + Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs **Imaging Services:** + Creates orders and imports outside images from digital media into Epic + Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS + Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS + Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue + Mails requested CDs back to patient or discarding of CDs per departmental guidelines **Patient Experience:** + Delivers outstanding customer service to internal and external customers + Timely and accurately responds to the needs of internal and external customers + Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary **Communication and Collaboration:** + Demonstrates ability to effectively communicate across leadership levels and with varying audiences + Synthesizes and communicates complex information in patient friendly terms + Works effectively as a member of the team and across functional teams + Fosters a sense of shared responsibility among the team **Emergency Response:** + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills **Regulatory Compliance and Quality Improvement:** + Compliance with DFCI policies and procedures + Understanding their role and responsibility in obtaining successful Joint Commission accreditation + HIPPA regulation compliance + Completion of assigned AEU and Health Stream competencies + Actively participates and provides constructive feedback on quality improvement projects **Information Technology:** + Maintains a level of competency in all operational systems including: Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE + Actively engaged in system upgrades and effected operational changes + Manages supply of RTLS badges including: assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges + Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures Bachelor's degree preferred. Prior customer service experience preferred. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Excellent verbal and written communication skills + Excellent customer service skills and ability to perform under pressure + Ability to multi-task and function as an integral member of the team + Strong organizational, problem solving and critical thinking skills + Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day + Demonstrated flexibility and ability to take on additional responsibilities as situations require **Pay Transparency Statement** The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEOC Poster**

Job Title: Shipping Clerk Company: Pyramid Transport & Cold Storage Compensation: $18.00 - $20.00 per hour, based on experience. Pyramid Transport & Cold Storage is seeking a detail-oriented and reliable Shipping Clerk to join our team in Cranston, RI. This individual will be essential in the efficient and accurate processing of all outgoing shipments within our high-volume cold storage warehouse. This role ensures products are correctly staged, documented, and handled in compliance with cold chain protocols and regulatory requirements, maintaining the integrity of temperature-sensitive goods. Key Responsibilities Process and verify all shipping documentation, including Bills of Lading (BOLs), packing lists, and commercial invoices. Coordinate with carriers and drivers for timely pickup and delivery schedules. Utilize Warehouse Management System (WMS) software for tracking inventory, and generating accurate shipping labels. Communicate effectively with the warehouse operations team, drivers, and customer service regarding scheduling and discrepancies. Maintain organized files of shipping records and ensure compliance with food safety and cold chain protocols. Qualifications & Skills High School Diploma or equivalent. Minimum 2 years of experience in a shipping, receiving, or logistics coordination role, preferably in a cold storage or high-volume warehouse setting. Proficiency with modern Warehouse Management Systems (WMS) and Google Workspace or Microsoft Office equivalent (e.g., Sheets/Excel, Docs/Word). Strong attention to detail and excellent organizational skills. Work Environment & Physical Demands This role requires some exposure to cold and freezer environments (temperatures ranging from 35°F to -10°F). Appropriate cold-weather gear will be provided. Ability to sit or stand for extended periods while performing administrative tasks. Ability to occasionally lift and move packages up to 20 lbs. Will work primarily in an office setting adjacent to a bustling warehouse dock and freezer environment. Compensation & Benefits The position offers a competitive starting wage of $18.00 to $20.00 per hour, commensurate with experience. Pyramid Transport & Cold Storage offers a comprehensive benefits package including: Health, Dental, and Vision coverage Paid Time Off 401(k) retirement plan EEO Statement Pyramid Transport & Cold Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Front Office Coordinator, you'll be the face of our Boston Headquarters-energizing the space and everyone who walks through it. From warmly welcoming guests to partnering with Workplace and Events teams, you'll make every interaction seamless and memorable. In this dynamic, people-first role, you'll help create a high-impact, high-energy environment where both employees and visitors feel valued. You'll bring our culture to life in the details-owning the first impression and making sure our space looks and feels like DraftKings. What you'll do * Greet guests and vendors with warmth and professionalism, ensuring every arrival and departure feels seamless. * Serve as the on-site point of contact in reception, coordinating check-ins in partnership with Security protocols. * Manage incoming and outgoing mail, coordinate packages and shipments, and maintain mailroom inventory. * Maintain a polished and organized appearance across the reception area, executive conference rooms, and shared spaces. * Partner with the Workplace and Events teams to support on-site activations, employee experiences, and VIP visits. * Act as a cultural ambassador, helping infuse energy and hospitality into day-to-day office life. * Field internal inquiries and direct guests to the appropriate contacts and spaces. * Provide general administrative support for front desk operations and building access logistics. What you'll bring * At least 1 year of experience in corporate reception, hospitality, or guest experience. * A proactive and professional demeanor with a strong customer service mindset. * Excellent verbal communication and multitasking skills with strong attention to detail. * The ability to stay organized, prioritize tasks, and handle time-sensitive requests efficiently. * Physical comfort with a role that requires walking, standing, and the ability to lift up to 30 lbs. * Familiarity with Microsoft Office and Google Workspace tools. * Comfort working on-site full-time (5 days a week in our Boston office). #LI-JF1 #AC2025 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 30.40 USD - 38.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionSalary: 26.00 Administrative Assistant Clarendon Early Education Services, Inc. Responsibilities include: Reception, data entry, intake of clients, assisting parents with childcare referrals and transportation, assist transportation director to ensure safety and best practices. Daily attendance calls to educators. Management of attendance tracking including substitute care for educator closures. Daily communication with Resource and Referral Agencies, Providers, Parents, Staff. Maintain audit ready record keeping including daily communication with billing staff. Administrative duties to ensure smooth operation of the regional office. Assist the Regional Director, Billing Team and Child Care staff in all facets of childcare, subsidy administration, parent and educator support, professional development preparation and translation as needed. Evening Professional Development trainings as required. Qualifications: Knowledge working with vouchers, and Early Education and Care contracts/ regulations, a plus. Transferrable knowledge related to state/federal subsidy eligibility may be acceptable. Computer proficiency in Word, Excel, and Access Qualified Applicants will also possess the following skills: Ability to work individually as well as a team-player Strong interpersonal skills working with a diverse range of culturally linguistic backgrounds Exceptional organizational skills, with ability to prioritize and complete tasks in a timely fashion Experience in customer service and support Professional, Reliable and Adaptable, quick learner, takes initiative Attention to detail and able to resolve issues in a time sensitive manner Bi-lingual (English-Spanish) Occasional evening trainings Benefits include: 16 paid holidays 8 sick/personal days 2 weeks of Earned time-off Health and dental benefits 401K Retirement Plan Option

Job Description Crown Uniform is looking to add an Office Coordinator to our growing team! About the Role We are seeking a highly organized and detail-oriented Office Coordinator to provide essential administrative support to the service department management team and route service representatives. This is a part-time position, 20-25 hours per week, at $20/hour. Hours are flexible between 9:00 AM - 2:00 PM, making this an excellent opportunity for someone seeking work-life balance while contributing to a productive and welcoming workplace. Key Responsibilities Provide office support to the service department management team and route service reps. Manage office supplies, including inventory and ordering. Print and distribute invoices, packing notes, past-due account information, and other materials. Handle internal and external communications, including emails and phone calls. Post various reports, customer surveys, sample attempts, and other pertinent information. Assist Accounts Payable when necessary. Assist managers in organizing the dock, if needed. Support onboarding, recordkeeping, and other administrative tasks as assigned. Oversee facility operations to ensure the office is clean, safe, and well-maintained. Handle confidential information with discretion. Qualifications High school diploma or equivalent 2+ years of experience in an administrative, office management, or coordinator role. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Proficiency in Outlook, Word, Excel, and PowerPoint. Positive attitude, with the ability to work independently and in a team environment. What We Offer $20/hour, part-time schedule (20-25 hours/week). Flexible working hours between 9:00 AM - 2:00 PM. A supportive and collaborative work environment.

Job DescriptionDescription: Office Administrator We are seeking a detail-oriented and reliable Office Administrator to support daily administrative operations and ensure our office runs efficiently. This role involves direct interaction with clients, supporting staff and supervisors, and providing general administrative assistance across departments. The ideal candidate is organized, proactive, and capable of managing multiple tasks in a fast-paced environment. Bilingual proficiency in English and Spanish is strongly preferred. Duties and Responsibilities: Oversee daily administrative functions and provide supervisory support to administrative staff when needed. Greet clients, answer phone calls, and respond to client emails professionally and promptly. Operate and maintain office equipment such as copy machines, fax machines, scanners, and computers. Conduct research and compile reports for supervisors and other employees as assigned. Assist employees with additional projects and tasks as needed. Utilize Microsoft Excel and other Microsoft Office applications with proficiency. **Saturday availability is a must and start time at 5:00am** Job Type: Full-time position with Overtime available 401(k) Retirement plan Health insurance Dental insurance FSA Flexible spending account Paid time off Compensation $20.00/hour Requirements: Preferred Qualifications Bilingual in English and Spanish. Previous administrative or office support experience. Strong organizational skills and attention to detail. Ability to communicate clearly and professionally with clients and staff. Capability to work independently and manage competing priorities.

Responsible for budgetary and administrative duties for BPHC's Office of Violence Prevention. Responsible for the delivery of annual program budgets, which includes both external grants and city appropriation funds, plus bi-annual budget reforecasts; Responsible for handling and processing all vendor contracts and related invoices. Meets regularly with BPHC's Office of Violence Prevention Director, Budget Director, and other staff as needed to discuss budgets and contracting issues. Monitors revenue and expenditures and reports to program staff regarding budget status on both internal and external projects. Develops tailored budget projections and advises decision makers on available funding. Advises and assists in the preparation of budgetary components of grant applications and subcontract proposals to include staffing models. Responsible for program purchasing including assisting with the development of RFPs, advising on the creation and execution of contracts, and reviewing purchase orders and vendor payments. With Finance staff, ensures program staff are in compliance with federal and state grant and contract requirements and that all programs follow BPHC administrative and procurement processes. Oversees processing of personnel related needs, including the paperwork related to raises, transfers, onboarding and terminations. Operates independently. Uses independent judgement and discretion to make decisions affecting the program and staff as it relates to program operations/services and BPHC policy. Performs other duties as required.

About the Opportunity Under the guidance of the Chair, the Administrative Officer provides administrative support for the operation of the English Department. This includes supporting the Chair in managing multiple budgets, in addition to helping manage the budget of faculty members with external grants; scheduling courses; managing the office; maintaining all personnel files; and coordinating materials for merit, tenure and other faculty reviews. They coordinate all departmental reporting requirements; identify, gather, and analyze data for departmental initiatives, and produce reports and budget requests. The Administrative Officer serves as the first contact for new departmental hires and coordinates faculty searches, visitors, and hiring of part time employees. The Administrative Officer also supports the Writing Program. This includes supporting the program director in managing the budget; scheduling courses; and identifying, gathering and analyzing data for program initiatives, reports and budget requests. QUALIFICATIONS Bachelor's degree in related field required, Master's preferred, with five or more years of progressively responsible administrative support experience in a fast-paced and service-oriented environment or relative combination of education and experience required. Ability to work in a flexible and innovative environment with an expanding role and shifting responsibilities. Strong interpersonal and written communication skills (including very strong writing and proofreading skills) required. High degree of diplomacy, customer service and organizational skills required. Ability to handle multiple tasks, set priorities, respond to last minute requests, solve problems, act with discretion, adapt to change, and maintain professional demeanor at all times. Willingness to be proactive, take initiative and ownership. Ability to work independently and as part of a team. Sound judgment and ability to deal effectively with matters of highly visible and confidential nature is essential. RESPONSABILITIES Administrative Management and Support Provide administrative management for the department and related programs Serve as first point of contact for faculty, staff, students, and visitors Prepare, process, and maintain departmental records, including personnel files, curriculum materials, student evaluations, tenure materials (including preparing tenure and promotion dossiers when needed), sabbatical proposals, merit evaluations, and other needed documentation. Disseminate information to and from all faculty members Assist the Department Chair and directors with projects as needed Financial Management and Personnel Transactions Participate in appropriate university training sessions for financial and human resources activities and other tasks. Process all personnel transactions including hiring of part-time faculty, work study students, and extra compensation. Process departmental financial transactions including invoices, reimbursements and corporate card reconciliations and journal vouchers. Serve as the department contact with the Dean's Office, Human Resources, and Accounts' Payable for financial and personnel transactions. Office Management Hire, schedule and train work-study and co-op students. Supervise Administrative Coordinator and ensuring their success with responsibilities. Order supplies, equipment, textbooks, and other supplies as needed. Respond to inquiries and answer correspondence in a professional and timely manner. Track office assignments and assist with office relocation logistics as needed. Events and Marketing Support events and programming and coordinate with Dean's Office contacts as needed to ensure effective execution from start to finish Take initiative to provide a high-quality experience for event attendees and provide excellent customer service to attendees, speakers, and vendors. Maintain the Department's websites and manage marketing and communications tasks including e-mail, newsletters, social media, publications, and marketing materials. Position Type General Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 107S Expected Hiring Range: $52,820.00 - $74,607.50 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details. Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1. Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections. Treatment plan presentation experience is preferred. Knowledge of Eaglesoft software is a plus. Experience in Dental Field is REQUIRED Job Location: Pepperell, MA Salary: negotiable, based on the experience. Please send us a cover letter and your resume today! We look forward to hearing from you!

A top Boston hospital is seeking an administrative coordinator to support a busy surgeon. This is an excellent opportunity for individuals looking to jumpstart their healthcare administration career within an organization that prioritizes employee growth and development! Responsibilities: Manage patient and surgeon scheduling, ensuring seamless coordination. Handle billing and reimbursement processes accurately and efficiently. Oversee calendar management, travel arrangements, and office operations. Organize materials for meetings, presentations, and national conferences. Serve as a point of contact for visitors, medical students, and external partners. Support office operations by ordering supplies, maintaining records, and handling correspondence. Provide coverage for other administrative team members as needed. Participate in departmental meetings and assist with special projects as needed. Qualifications: Bachelor's degree required, ideally in healthcare management, health policy, or a related field. At least one year of customer service experience or experience in a healthcare setting preferred but not required. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information with discretion. This is a great opportunity to gain hands-on experience in healthcare administration and grow within a renowned hospital system. If you are detail-oriented and eager to support high-level medical professionals, apply today.

About the Team The Global Real Estate Operations (GREO) team is a special and thoughtful group of facilities and office operations professionals that are approachable and efficient. Together we help the business by creating a Klaviyo-first experience. We empower our internal customers to own their destiny by ensuring our workplaces are remarkable, enable meaningful in-person connections and embody our culture. This member of the GREO Boston team will support the offices in a wide variety of ways, from facilitating in person meetings and events to day to operations of the Boston Hub. All members of the Global team collaborate with Global IT, Employee Experience, Talent Acquisition and Klaviyos from all areas of the organizations to ensure positive in office experiences. About the role Klaviyo is seeking an Office Coordinator to join our Global Real Estate Ops team. We're looking for someone who is experienced in maintaining an effective and efficient office working environment, genuinely enjoys working with diverse people, and is passionate about creating a welcoming and collaborative environment for both employees and visitors. This highly impactful role will be part of the Finance organization, report directly to the Manager of Office Operations and Facilities, and will work cross-functionally with Global IT, People Operations, Marketing, Internal Comms, Employee Experience and and with the other Community Manager. This person will have the opportunity to join us on our mission to enable Klaviyos to thrive, to contribute to a uniquely special culture, and to make the company the place where the best-of-the-best come to work. How You'll Make a Difference * Managing the day to day operations of our Boston Hub. * Field daily inquiries by employees in the Boston Hub on questions and issues. * Monitor Office Operations support ticket queue and resolve questions with comprehensive answers. * Coordinate with the Global IT team to ensure scheduled meetings have appropriate onsite AV support. * Work with and act as a primary contact for the local property management team. Handle suite related needs and maintenance. * Responsible for enforcing and suggesting updates to office policies, procedures and safety standards (emergency evacuation plan, visitor registration, security, Health & Safety Compliance, etc.) * Greet and register office vendors and visitors. * Assist in facilitating the future of work plan for the Boston Hub. * Utilize space management software, OfficeSpace, to assist with space management and helping Klaviyos find meeting spaces. * Assist in facilitating meetings/events coordination with the Employee Experience, Executive Business Partners and other internal stakeholders. * Assist in maintaining the overall appearance, organization, and cleanliness of the Boston Hub. Performing daily walkthroughs to ensure workstations, conference rooms and public spaces are clean and presentable. * Restock and maintain inventory and supply management of office supplies, cleaning supplies, bathroom supplies, PPE, technology accessories, etc. * Oversee recurring office service vendors. * Assist to manage office access for Klaviyo employees/new hires by creating, replacing and terminating access cards. * Assist the New Hire Onboarding team with scheduled in person onboarding for Boston Hub based employees. Provide a seamless integration into the Boston Hub by ensuring access cards, instructions and training rooms are set up. * Assist with company health and safety procedures and facilitate any site-specific safety protocols when needed. * Assist in facilitating in-office food and beverage programs. * Assist in monitoring office utilization. * Assist with interoffice moves. * Be an ambassador of company culture and values. Be approachable, reliable and energetic. * Assist with additional special projects, as required * Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. What we are looking for * 1-3+ years of office, facilities, or related experience. * Monday-Friday in-office attendance required, ~8:00-4:30 pm with flexibility around onsite events. * Ability to prioritize workload, follow through, and complete tasks in a timely manner. * Strong organization and planning skills. * Comfortable owning projects and making decisions; takes initiative and works well independently as well as with others. * Customer service oriented; outgoing and personable; polished approach with internal and external clients. * Ability to work in a fast-paced environment with changing needs and requirements. * Strong attention to detail, can learn quickly and understand big picture concepts. * Ability to lift >20lbs * You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: * Prior customer service, IT, admin, or event management experience is a plus. * Experience with GSuite, Slack, OfficeSpace, and Freshworks is a plus. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here