We calculated that 16% of Office Aides are proficient in Data Entry, Phone Calls, and Telephone Calls. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Office Aides that have these skills listed on their resume here:
- Data Entry, 16%
Performed heavy volume computerized data entry of customers' payment information New York,
- Phone Calls, 15%
Answered and forwarded incoming phone calls Facilitated constituents in solving personal & professional matters Performed clerical duties, including Xerox and faxing
- Telephone Calls, 8%
Answered emails and telephone calls, responding to inquiries and requests and forwarding to appropriate departments.
- Customer Service, 6%
Provided outstanding customer service, exceeding member expectations through patience and professionalism.
- Front Desk, 5%
Supervised the front desk at a residence hall, had the challenge to know who lived there and who did not.
- Database Systems, 5%
Maintained and updated filing, inventory/database systems, manually or using a computer.
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Some of the skills we found on office aide resumes included "data entry," "phone calls," and "telephone calls." We have detailed the most important office aide responsibilities below. Arguably the most important personality trait for an office aide to have happens to be customer-service skills. An example from a resume said this about the skill, "general office clerks often provide general information to company staff, customers, or the public" Additionally, other resumes have pointed out that office aides can use customer-service skills to "performed data entry, entering customer information into computerized database using the qwerty keyboard. " Another trait important for fulfilling office aide duties is detail oriented. According to a office aide resume, "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Here's an example of how office aides are able to utilize detail oriented: "answer phone calls, filing papers, making copies, customer service oriented" Organizational skills is also an important skill for office aides to have. This example of how office aides use this skill comes from a office aide resume, "general office clerks file and retrieve records" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "enhanced data entry skills developed daily and monthly billing/accounting cultivated organizational skills trained new supervisors on customer service and billing skills"
See the full list of office aide skills.
Before becoming an office aide, 45.0% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.6% office aides went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some office aides have a college degree. But about one out of every five office aides didn't attend college at all.
Those office aides who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for office aides include general studies degrees or criminal justice degrees.
Once you're ready to become an office aide, you should explore the companies that typically hire office aides. According to office aide resumes that we searched through, office aides are hired the most by The Salvation Army, Community Solutions, and FHI 360. Currently, The Salvation Army has 6 office aide job openings, while there are 2 at Community Solutions and 2 at FHI 360.
But if you're interested in companies where you might earn a high salary, office aides tend to earn the biggest salaries at Community Solutions, City of Richmond, and Paramus Public Schools. Take Community Solutions for example. The median office aide salary is $33,654. At City of Richmond, office aides earn an average of $31,841, while the average at Paramus Public Schools is $30,584. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on office aide salaries across the United States.