Your role as an office and operation manager is essential to an organization. You are responsible for monitoring a high level of HR duties which involves being a part of the management team. However, you must develop a strong leadership spirit for the organization you are working for. With your job, you must make decisions, plans, and policies for running an organization, especially with management affairs. Additionally, you are in charge of making, implementing, and reviewing procedures and policies for the productivity of the company. As earlier stated, you are responsible for overseeing a high level of HR duties and also help with recruiting new members when necessary.

Maintaining the company image is a major responsibility of your work as an office and operation manager; therefore, you are to promote the company culture, value, and image that encourage high morale and top performance. You must also ensure that rules and regulations for filling both legal and regulatory documents are monitored and obeyed. In the aspect of solving problems, you are responsible for addressing and identifying problems and opportunities for the company to grow. Furthermore, you are also expected to monitor and manage reporting, budgeting, and auditing.

As an office and Operation manager, you must have a strong understanding of financial management, excellent communication skills, and experience in leadership, operations, and management. An average of $64,000 is what an office and operation manager earns yearly. To be qualified for this position, you must have a bachelor's degree in Operations Management or other related fields.

What Does an Office And Operations Manager Do

There are certain skills that many office and operations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed leadership skills, management skills and problem-solving skills.

Learn more about what an Office And Operations Manager does

How To Become an Office And Operations Manager

If you're interested in becoming an office and operations manager, one of the first things to consider is how much education you need. We've determined that 58.1% of office and operations managers have a bachelor's degree. In terms of higher education levels, we found that 7.6% of office and operations managers have master's degrees. Even though most office and operations managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Office And Operations Manager
Top Office And Operations Manager Jobs Near You

Office And Operations Manager Career Paths

Average Salary for an Office And Operations Manager

Office And Operations Managers in America make an average salary of $56,770 per year or $27 per hour. The top 10 percent makes over $81,000 per year, while the bottom 10 percent under $39,000 per year.
Average Office And Operations Manager Salary
$56,770 Yearly
$27.29 hourly

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Roles and Types of Office And Operations Manager

The role of an office and operations manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general office and operations manager responsibilities:

  • Daily management of routine and ad hoc requests executed by the assistant corporate secretary’s
  • People management proactively manage team and colleague performance to achieve quality, compliance
  • Establish goals and expectations for each function, communicate, coach

There are several types of office and operations manager, including:

Office Manager

Role:

As an office manager, you want to make sure everything is running smoothly, from the day-to-day responsibilities of everyone in the office to managing a small administrative staff, your role is pretty important.

Office managers typically work a normal schedule of 40 hours a week. This is a plus as it's definitely nothing crazy like other management positions when it comes to your schedule.

While leaving the office after 8 hours each day seems glamorous, it's not all daffodils and daisies. In fact, office managers tend to be under a lot of stress, most of the time. Contrary to the Michael Scott character who seemingly coasts by each day without getting much done, actual office managers stay under pressure from top management to make sure everything is running properly.

  • Average Salary: $43,395
  • Degree: Bachelor's Degree

Operations Manager

Role:

As an operations manager, you have a lot of responsibilities. You may need to oversee several departments, coordinate operations in public or private organizations, but the big takeaway here is that you're in charge.

The job entails so much more than just being in charge, you'll be formulating policies, staying on top of daily operations, and figuring out how to use certain materials and resources. Before you stress out, you will probably have supervisors who will help oversee each section. Deep breaths.

Since you're essentially making sure everything consistently runs smoothly, you'll probably grow accustomed to working overtime hours. Then again, once you're running a well-oiled machine (or team), you can kiss that stress goodbye.

  • Average Salary: $76,894
  • Degree: Bachelor's Degree

Sales And Operations Manager

Role:

A sales and operations manager has to manage the background and administrative responsibilities so that the sales team can function efficiently and productively. Much of their role revolves around optimizing the company's CRM (Customer Relationship Management) system to ensure there is clear and effective communication between the sales team and clients. They support the sales team with process improvement, measurement, tracking, and analytics relevant to their functional areas. Also, they enhance sales productivity by enabling them to work smarter by simplifying processes and assisting with onboarding and training new sales talent. Additionally, they manage and maintain sales data in CRM and other software programs.

This is a mid-upper level role that requires a bachelor's degree in sales or business or its equivalent in work experience as a sales representative or sales analyst. Having strong analytical skills, ability to perform advanced computing functions, familiarity with databases and sales software, strong communication skills, and the ability to problem solve are desirable skills to possess.

A sales and operations manager usually earns pretty well. At an average salary of $114,000 per year or $55.24 an hour, they are in the top tier. This is not an entry-level job but requires years of experience.

  • Average Salary: $103,113
  • Degree: Bachelor's Degree

States With The Most Office And Operations Manager Jobs

Mouse over a state to see the number of active office and operations manager jobs in each state. The darker areas on the map show where office and operations managers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Office And Operations Manager Jobs By State

RankStateNumber of JobsAverage Salary
1California7,466$65,288
2Texas6,998$48,513
3Florida5,717$48,434
4Pennsylvania3,746$45,652
5Ohio3,581$51,791
6New York3,372$70,874
7Georgia3,291$48,911
8North Carolina3,269$67,005
9Illinois3,027$52,472
10Michigan2,454$47,851
11Virginia2,446$60,646
12Massachusetts2,376$65,908
13Indiana2,206$46,117
14Minnesota2,169$42,765
15New Jersey1,975$65,528
16Washington1,942$64,953
17Tennessee1,893$44,628
18Missouri1,727$43,042
19Wisconsin1,686$53,427
20Maryland1,625$56,549
21Arizona1,596$46,777
22South Carolina1,430$47,607
23Colorado1,394$58,378
24Alabama1,205$54,600
25Kentucky1,199$42,201
26Oregon1,023$52,916
27Iowa1,018$41,412
28Louisiana945$50,496
29Kansas934$49,244
30Arkansas858$33,287
31Connecticut844$57,708
32Utah839$30,411
33Oklahoma805$38,632
34Nevada715$50,895
35Mississippi650$42,100
36Nebraska621$42,216
37New Hampshire540$41,574
38New Mexico510$55,341
39Idaho476$42,117
40West Virginia397$40,576
41Maine367$35,619
42Montana347$37,313
43North Dakota342$34,786
44Rhode Island303$72,425
45South Dakota294$54,107
46Delaware290$66,236
47Alaska265$48,847
48Hawaii220$47,814
49Wyoming189$37,421
50Vermont157$37,733

Office And Operations Manager Education

Office And Operations Manager Majors

38.2 %

Office And Operations Manager Degrees

Bachelors

58.1 %

Associate

19.7 %

High School Diploma

7.8 %

Top Colleges for Office And Operations Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Admissions
Most Popular Majors
Finance
Business
Political Science
Health Care Administration
Marketing

2. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Admissions
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Political Science

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

Admissions
Most Popular Majors
Business
Education
Communication
Accounting
Health Care Administration

4. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

Admissions
Most Popular Majors
Liberal Arts
Business
Education
Psychology
Political Science

5. Pennsylvania State University

University Park, PA • Private

In-State Tuition

$18,454

Enrollment

40,108

Admissions
Most Popular Majors
Accounting
Finance
Psychology
Marketing
Criminal Justice

6. University of Texas at Austin

Austin, TX • Private

In-State Tuition

$10,610

Enrollment

40,329

Admissions
Most Popular Majors
Business
Accounting
Liberal Arts
Psychology
Political Science

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

Admissions
Most Popular Majors
Accounting
Psychology
Computer Science
Business
Political Science

8. Northeastern University

Boston, MA • Private

In-State Tuition

$51,522

Enrollment

13,760

Admissions
Most Popular Majors
Communication
Political Science
Accounting
Health Care Administration
Finance

9. Bentley University

Waltham, MA • Private

In-State Tuition

$49,880

Enrollment

4,177

Admissions
Most Popular Majors
Accounting
Finance
Business
Marketing
Computer Information Systems

10. Lehigh University

Bethlehem, PA • Private

In-State Tuition

$52,930

Enrollment

5,030

Admissions
Most Popular Majors
Finance
Education
Computer Science
Business
Accounting

Top Skills For an Office And Operations Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.7% of office and operations managers listed office operations on their resume, but soft skills such as leadership skills and management skills are important as well.

Choose From 10+ Customizable Office And Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Office And Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office And Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Office And Operations Manager Demographics

Office And Operations Manager Gender Distribution

Female
Female
70%
Male
Male
30%

After extensive research and analysis, Zippia's data science team found that:

  • Among office and operations managers, 69.9% of them are women, while 30.1% are men.

  • The most common race/ethnicity among office and operations managers is White, which makes up 67.5% of all office and operations managers.

  • The most common foreign language among office and operations managers is Spanish at 50.8%.

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Best States For an Office And Operations Manager

Some places are better than others when it comes to starting a career as an office and operations manager. The best states for people in this position are Rhode Island, New York, North Carolina, and Delaware. Office and operations managers make the most in Rhode Island with an average salary of $72,425. Whereas in New York and North Carolina, they would average $70,874 and $67,005, respectively. While office and operations managers would only make an average of $66,236 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Carolina

Total Office And Operations Manager Jobs: 3,269
Highest 10% Earn:
$108,000
Location Quotient:
1.15

2. District of Columbia

Total Office And Operations Manager Jobs: 486
Highest 10% Earn:
$120,000
Location Quotient:
0.98

3. New York

Total Office And Operations Manager Jobs: 3,372
Highest 10% Earn:
$116,000
Location Quotient:
0.89
Full List Of Best States For Office And Operations Managers

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Top Office And Operations Manager Employers

Most Common Employers For Office And Operations Manager

RankCompanyAverage SalaryHourly RateJob Openings
1Department of Homeland Security$70,972$34.124
2Northwestern Mutual$65,675$31.574
3Liberty Mutual Insurance$61,786$29.7021
4U.S. Census Bureau$60,797$29.2312
5State Of Florida$53,527$25.737
6United States Marine Corps$53,490$25.725
7H&R Block$53,284$25.626
8Florida Dept. of Health$52,659$25.324
9Robert Half$52,186$25.097
10US Post Office$52,021$25.015

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