Office and operations manager full time jobs

- 305 jobs

General Manager
Community Choice Financial Family of Brands 4.4
Columbus, OH
Your Opportunity: General Manager CheckSmart Columbus, OH As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$43k-83k yearly est. Auto-Apply 3d ago
Retail Store Manager - Easton Gateway
Bath & Body Works 4.5
Columbus, OH
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT). Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues. Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities. Implement and sustain floorset direction to optimize the business and bring the product story to life. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback. Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment. 2+ years of experience in a manager role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Passion for attracting, developing, and retaining top talent. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education High school diploma, GED certificate, or Relevant Work Experience Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. Opportunity for paid time off and additional family benefits including paid maternity and parental leave. Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
$31k-57k yearly est. 4d ago
Brand Services Manager
Carousel Luxury Aftercare
Columbus, OH
Company: Carousel Type: Full-Time About Carousel Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service. Position Summary The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience. This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care. Key Responsibilities Repair & Custom Coordination Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action. Conduct final QC checks to ensure every repair meets brand and client standards. Serve as the main point of contact for all internal and external repair-related communications. Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services. Communication Management Begin each day with a review of all outstanding client and brand messages. Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools. Execute monthly check-ins with each brand, flagging any problem jobs or delays. Monitor communication and production patterns to identify outliers or bottlenecks. Trigger automated status updates to clients and partners as needed. Billing & Tracking Log repair notes, estimates, and invoice details into the Repair Tracker system. Understand and apply specific client terms, including discounts, markups, and codes. General Administrative Support Compile and distribute weekly performance and job tracking reports. Maintain up-to-date knowledge of Carousel procedures and standards. Qualifications Experience in luxury retail, repairs, operations, or customer service preferred. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Excellent verbal and written communication skills.
$52k-86k yearly est. 5d ago
Independent Operator - Store Manager
Grocery Outlet 4.0
Springfield, OH
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
$38k-45k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Dublin, OH
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 3d ago
Office Manager/Receptionist (In-Office)
Golden Reserve
Gahanna, OH
Golden Reserve is looking for an experienced Regional Client Administrator (RCA) that will oversee our locations in Gahanna, Ohio as well as our newest location that is soon to open in the Easton area. Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administrative role - you are vital part of the sales and operational teams. As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class custom service. Our RCA Team is recognized as both the face and heart of Golden Reserve. They are responsible for delivering our first impression and being the point of contact for all client communications. Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio - and it is working. We are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility, that we do not take lightly. · Be The Heart : Ensure our Sales team is supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. · Ownership : taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience. What we provide: · RCA Captains - you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs. · Competitive Salary - $55,000 - $75,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE This role is in-office. Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We pay overtime. This position is full-time in-office. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the RCA role, check out: A Day in the Life of an RCA. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************** Requirements What we need: Two (2) years+ of administrative support experience (must include phone support). Expertise in Microsoft Office (including Teams). Excellent grammar, spelling, proofreading and communication soft skills. GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. Salary Description $55,000- $75,000
$55k-75k yearly 44d ago
Operations Coordinator
Shaffer Distributing Co 4.0
Columbus, OH
Shaffer Distributing is seeking an Operations Coordinator at our Columbus, Ohio headquarters. This key position schedules technicians and administers the Service Department's workorders including field service and in-house repairs. The Operations Coordinator provides centralized scheduling for all technicians: field, installation, inside prep & repair work, technical support work, and training. This role communicates with customers and tracks service order workflows in the ERP system, ensuring orders progress smoothly and following up when needed. We are employee-owned, which means your effort and attitude matter. We're seeking someone who is dependable and ready to step up and take ownership of this role. Specific duties include: Schedules all inside and outside service technicians Manage Service schedule/calendar; including training calendar Build weekly schedules for orders, projects, and support needs Monitor the workflow of all service and equipment orders in the ERP system Monitor ERP system daily for bottlenecks, quality gaps, and follow-up needs Provide follow-ups to customers regarding service timing. Track and report utilization of all service staff - maximizing our resources Location: Columbus, Ohio (In-office, Full Time, M-F 8a-5p) What you bring: 2-4 years field service scheduling experience required 1-2 years customer service experience required Administrative/clerical/data entry experience Excellent written and verbal communication skills Proficient using Microsoft Office products including Outlook, Excel, Word, and ERP systems SalesPad experience a plus Basic geographic knowledge of Ohio Organized, punctual, & customer oriented What we offer: Shaffer Distributing, established 95 years ago, is a premier provider of on-premise entertainment including pool tables, dartboards, jukeboxes, and cranes. As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors. With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment. We cherish longevity, value work/life balance, and take pride in doing the job right. At Shaffer, we care deeply about our people and customers, and we live by our core values. We are a 5th Generation family business, owned by our employees and focused on the next generation of success! Become an employee-owner and earn shares every year! Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays
$30k-41k yearly est. Auto-Apply 60d+ ago
Operations - Executive Director, Transformation & Servicing Innovation
JPMC
Columbus, OH
We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
$91k-146k yearly est. Auto-Apply 49d ago
BMV Registrar Office Manager
Dasstateoh
Columbus, OH
BMV Registrar Office Manager (2500099Z) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Dec 24, 2025, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $26.92 hourly Schedule: Full-time Work Hours: 8:00 a.m. - 5:00 p.m.Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Administrative Support/ServicesTechnical Skills: Customer ServiceProfessional Skills: Organizing and Planning Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective. Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/Registrar's OfficeReport in Location: 1970 West Broad Street, Columbus, OH 43223Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over the first years of service!• Free Parking!• Free Gym Access & Walking Path!• Daycare On-site!• Cafeteria On-site!What you'll Do as a BMV Registrar Office ManagerIndependently responds to matters or problems brought to the Registrar's Office for resolution as they apply to respective sections or services throughout the BMV; Researches & responds to complex &/or confidential inquiries & complaints;Serves as liaison between Registrar's Office & subordinates to oversee the planning & implementation of BMV operational policies & procedures; Transmits decisions & directives regarding BMV operating procedures within the Division;Coordinates phone coverage for the Registrar's Office; Screens a large volume of daily phone calls from the public, state agencies, legislative offices & other agency heads; Greets & directs office visitors;Maintains office calendar for administrators & schedules meetings or appointments; Makes travel arrangements for Registrar &/or other office staff as needed;Prepares meeting agendas, schedules conference rooms & attendees, & attends Registrar's meetings; Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsOption 130 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.Option 2Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college;AND 12 mos. exp. in secretarial/administrative professional field. Option 3Or 12 mos. exp. as Administrative Professional 2,16872.-Or equivalent of Minimum Class Qualifications For Employment noted above. Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".Job Skills: Administrative Support/Services Supplemental InformationBackground Check InformationA background check including BCI and FBI fingerprint check will be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$26.9 hourly Auto-Apply 3h ago
Operations Manager, Jackpocket
Draftkings 4.0
Reynoldsburg, OH
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. Train, mentor, and support ongoing professional development for team members to enhance performance. Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. Regularly communicate with regional and senior management to ensure alignment. What You'll Bring Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. Availability to support a continuous operation including nights, weekends, and holidays. Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. Strong experience in personnel management, including hiring, scheduling, team development, and performance management. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$46k-80k yearly est. Auto-Apply 19d ago
CEN Operations Director
CCV 4.3
Columbus, OH
Job DescriptionSalary: The Christian Education Network (CEN) Operations Director leads the operations of a multi-million-dollar Christian Education Network, including legal compliance, finance and financial reporting, information technology, and customer support. Responsibilities include maintaining compliance with accounting standards and regulations, managing donations and scholarship distributions, coordinating annual audits, maintaining compliance with regulatory code, and supporting financial reporting to stakeholders and leadership. Reports to: OCEN Executive Director Hours:MondayFriday, 8:00am to 4:30pm Compensation: Full-time, Salaried/Exempt Location: CCV Office in Columbus, Ohio, with Occasional Statewide Travel Benefits: PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year Key Responsibilities Provide oversight, control, and efficiency for the operations of a multi-million-dollar Christian Education Network. Ensure legal compliance across all network operations. Maintain accurate financial reports in accordance with generally accepted accounting principles. Ensure all donations are properly receipted and attributed to the correct state and school as designated by the donor. Account for all scholarship payments made to participating schools. Oversee the full scholarship cycle, including application collection, eligibility verification, and award disbursement in accordance with state regulations and CEN policies. Lead the selection and coordination of an annual audit by a third-party agency. In partnership with the CEN Legal Team, develop contracts and agreements with partners and ensure legal compliance of all SGO activity. Oversee the efficient operation of all information technology systems. Maintain high-quality partnership services and support. Contribute to the preparation of the annual report for stakeholders. Provide systems support necessary for the growth and expansion of the network nationwide. Other duties as assigned. Job Qualifications & Requirements Skills and Experience Degree in finance or accounting required. CPA license preferred. 3-5+ years of accounting experience. Proficiency in managing the flow of large sums of money. Ability to create appropriate reports to CEN leadership and board. Character and Spiritual Mature Christian, currently attending or pursuing attendance in a local church. Agreement with and adherence to CCVs Statement of Faith and Code of Conduct. Demonstrated commitment to CCVs mission and position on Core Issues. Ability to work discreetly with confidential information. Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences. Maintain a high level of professionalism focused on client/constituent relationships.
$74k-106k yearly est. 14d ago
Operations Manager (Strong Inventory Control Experience)
Maersk 4.7
Groveport, OH
**Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. \#INDEED \#LI-PT1 **Summary:** **Strong Focus Inventory Control In A large Scale Operations** Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. **Essential Duties and Responsibilities:** + Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. + Provides input to the development customer relationship strategy. + Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. + Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. + Ensures all established costs, quality, and delivery commitments are met. + Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. + Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. + Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. + Determines responsibilities of assigned organization and staff positions to accomplish business objectives. + Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. + Position is full-time and on-site. **Supervisory Responsibilities:** + Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. + Is responsible for the overall direction, coordination, and evaluation of these units. + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. + Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Education and/or Experience** + Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. + Various levels of P&L experience highly desired. + Spanish speaking skills a plus. **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay Range:** $75k to $80k *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com Apply Now Apply Now (********************************************************************************************************************** United States Of America, Groveport USA, Ohio, Groveport, 43125 Full time Day Shift (United States of America) Created: 2025-11-29 Contract type: Regular Job Flexibility: Site Based Ref.R156636
$75k-80k yearly 31d ago
Commercial & Investment Bank- Client Onboarding Business Manager Executive Director
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210690046 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $175,750.00-$275,000.00 Join JP Morgan as an Join JP Morgan as an Executive Director, COS F&BM, and play a critical leadership role driving strategic business management across Client Onboarding. In this role, you will partner directly with C-suite leaders and senior management to shape and execute enterprise-wide priorities, financial discipline, and transformational initiatives. You will lead high-performing teams, act as a trusted advisor to executive management, and ensure the successful delivery of complex business strategies that advance JP Morgan's Commercial and Investment Banking businesses. Job responsibilities * Partner with business to set strategy, objectives, targets, and track outcomes. * Play a key role in building out the operational metrics framework and investment governance process across D&PS teams, including business case planning, approvals, and tracking. * Assist with the People Agenda, Recruiting, Manager Excellence, and Recognition initiatives. * Drive the agenda and preparation for Management Team meetings and Business Reviews. * Manage various stakeholders with regular engagement across finance, control, and technology. * Prepare communications such as town halls, video messages, and organization announcements. * Manage Real Estate initiatives and help drive location strategy. * Act as OBO for business expense approvals, including consultants, vendors, and infrastructure. * Partner with business leaders and the financial management team to complete the annual budget and allocations process, including unit costing, cost to serve modeling, and benchmark studies. * Forecast and reconcile workforce needs, including review of open positions, attrition, and location planning. * Demonstrate professional presence with the ability to communicate directly with senior stakeholders, interact and influence colleagues at all levels, collaborate and develop strong partnerships, and exhibit independence, organization, self-motivation, and teamwork. Required Qualifications, Skills, and Capabilities: * College degree required with 10+ years of relevant experience in the Financial Services industry. * Excellent presentation skills and ability to tell the story for business. * Demonstrate advanced PowerPoint and Excel skills. * Demonstrate strong oral and written communication skills. * Interact with multiple priorities and produce successful results in a fast-paced environment. * Knowledge of data and analytics with the ability to present complex data sets. * Partner directly with C-suite leaders and senior management to shape and execute enterprise-wide priorities, drive financial discipline, and lead transformational initiatives. You will lead high-performing teams, act as a trusted advisor to executive management, and ensure the successful delivery of complex business strategies that advance JP Morgan's Commercial and Investment Banking businesses.
$89k-110k yearly est. Auto-Apply 7d ago
Operational Site Manager-West
Hearthstone Holdings
Pleasantville, OH
The Operational Site Manager will oversee the daily operations of Northeast Ohio Natural Gas, ensuring the safe, efficient, and reliable delivery of natural gas services. This position requires a strategic leader with a strong commitment to safety, regulatory compliance, and operational excellence. The ideal candidate will have hands-on experience in natural gas utilities, team management, and project execution in alignment with company goals. DUTIES & RESPONSIBILITIES Operational Oversight: Direct and coordinate all site operations, including pipeline maintenance, meter installations, gas distribution, and emergency response. Monitor and optimize operational workflows to improve efficiency and reduce downtime. Safety & Compliance: Ensure strict adherence to federal, state, and local regulations, including OSHA and DOT standards. Lead safety initiatives, conduct regular audits, and maintain an incident-free workplace. Team Leadership: Supervise and mentor site personnel, including technicians, engineers, and administrative staff. Develop training programs to enhance team skills and maintain high safety standards. Budget & Resource Management: Prepare and manage site operational budgets, ensuring cost efficiency. Oversee resource allocation, including equipment, tools, and manpower, to meet operational needs. Stakeholder Communication: Collaborate with cross-functional teams, including engineering, customer service, and regulatory affairs. Act as a key liaison between site operations and senior management, providing updates on performance metrics and operational challenges. Crisis Management: Lead site responses during natural disasters or other emergencies, ensuring continuity of gas services. Develop and implement contingency plans for unexpected operational disruptions. SUPERVISORY RESPONSIBILITIES The team member in this role will: have supervisory responsibilities, managing multiple teams and locations REQUIRED SKILLS & ABILITIES In-depth knowledge of natural gas systems, regulatory requirements, and safety standards. Strong leadership skills with the ability to manage and motivate diverse teams. Excellent problem-solving, decision-making, and communication skills. Proficiency in relevant software (e.g., SCADA, GIS, asset management systems). EDUCATION & WORK EXPERIENCE Bachelor's degree in engineering, operations management, or a related field (or equivalent experience) preferred. 5+ years of experience in natural gas utilities or related industries, with at least 2 years in a supervisory/management role. Experience with lean operations or process improvement methodologies. Familiarity with environmental regulations related to natural gas utilities. PHYSICAL REQUIREMENTS Ability to work in outdoor environments and varying weather conditions. On-call availability for emergency situations. Travel to multiple site locations as required. WORK CONTEXT Minimum travel for work-related purposes is expected 50% of the time, which includes some overnight visits to locations and industry events. This is a full-time exempt salaried position
$74k-126k yearly est. 60d+ ago
Operations Manager
Scene 75 Columbus Entertainment Center 3.7
Dublin, OH
Job Description Operations Manager Type - FT Salary Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting. Job Summary: We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations. Accountabilities: Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Maintain accurate records of employee attendance and performance metrics on a daily basis. Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies. Principal Duties and Responsibilities: Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Implement strategies to enhance team performance, safety protocols, and customer service initiatives. Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction. Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards. Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise. Skills/Competencies Required: Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment. Excellent attention to detail and a commitment to operational excellence. Passion for hospitality and delivering exceptional customer service. Effective time management skills and the ability to prioritize tasks in a fast-paced environment. Strong communication skills, with the ability to motivate and inspire a diverse team. Education, Qualifications, and Experience: Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in Restaurant/Food & Beverage Management is required. Must be able to work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39lbs unaided. Valid driver's license required. Authorized to work in the United States. Five Star Parks Benefits Overview At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!
$41k-68k yearly est. 11d ago
Operations Manager
Brightview 4.5
Columbus, OH
**The Best Teams are Created and Maintained Here.** + The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** 65000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
$57k-88k yearly est. 38d ago
Barista Service Manager
Lifestyle Communities, Ltd. 4.2
Columbus, OH
* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
$46k-64k yearly est. Auto-Apply 19d ago
Director of Branch Operations (PTA/COTA Leadership)
Freedom Caregivers
Newark, OH
Job Posting: Director of Branch Operations (PTA/COTA Leadership) Job Type: Full-Time At Freedom Caregivers, we provide exceptional home care with heart. We're seeking a motivated, compassionate, and experienced professional to join our team in a dual role combining administrative leadership and clinical oversight. This position offers the opportunity to impact both client care and branch operations while advancing your career in home health. What You'll Do: Administrative Leadership: Oversee operational procedures, compliance, and financial management. Ensure Agency policies, procedures, and branch strategies align with overall mission and goals. Provide on-site presence and daily oversight to support staffing, census management, and client satisfaction. Provide administrative support, including scheduling and documentation. Manage branch KPIs, budgeting reports, and operational adjustments as needed. Interview, hire, supervise, and develop branch staff while promoting a positive work culture. Complete payroll, billing, and reporting tasks, resolving discrepancies as necessary. Attend local marketing and recruiting events to drive growth. Clinical Leadership (PTA/COTA Focus): Oversee, create and maintain client care plans based on assessments and needs. Conduct supervisory visits and ensure top-quality care standards are met. Support caregivers through training, coaching, and feedback. Serve as a liaison between clients, families, and healthcare professionals. Identify and address safety concerns in client homes. Why Join Freedom Caregivers: Leadership growth opportunities within an expanding agency. Supportive, team-oriented environment. Competitive pay and mileage reimbursement. Flexible scheduling and work-life balance. Opportunity to make a meaningful impact in the lives of clients, families, and caregivers. Equal Opportunity Employer: Freedom Caregivers, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply Today: Join our team and help us continue our mission of providing exceptional home care with heart! Requirements What You Bring: Licensed PTA or COTA in Ohio (active license required). At least 1 year of experience in healthcare, long-term care, rehab, or home health. Strong leadership, communication, and problem-solving skills. Ability to manage multiple priorities, work independently, and adapt to change. Proficiency with Microsoft Office and other software applications. Reliable transportation, valid driver's license, and auto insurance. Positive, entrepreneurial mindset with a passion for high-quality care. Preferred Qualifications: Supervisory or management experience. Recruiting and hiring experience. Knowledge of local healthcare resources and businesses. Associate's or Bachelor's degree in a relevant field. Physical Requirements: Ability to sit, stand, walk, reach, stoop, kneel, crouch, and carry up to 25 lbs. Ability to operate a vehicle and travel up to 75% of the time. Comfortable standing for 60-90 minutes and walking on uneven surfaces up to 1,000 feet.
$66k-119k yearly est. 40d ago
Operations Manager
Performance Team 4.2
Ashville, OH
Job Details 294 Ashville OH - Ashville, OH Full TimeWho We Are As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Description Summary Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities include the following. Provides input to the development of product strategy and research and development of new and emerging products. Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. Provides guidance to the development of a manufacturing process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs. Ensures all established costs, quality, and delivery commitments are met. Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. Reviews production and operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports. Determines responsibilities of assigned organization and staff positions to accomplish business objectives. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Supervisory Responsibilities Manages up to 5 subordinate supervisors who supervise 50+ employees in the Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing departments. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 5 years of warehouse operations management experience Minimum 1 year of cold storage experience required Must have experience working in production based/fast paced environment Warehouse performance management experience required Familiar with food safety policy (i.e. HACCP) Ability to speak Spanish preferred Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $72k - $81K annually *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$72k-81k yearly 60d+ ago
Co-op
Kokosing 4.4
Westerville, OH
Kokosing (***************** is one of America's 40 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial construction such as highways, bridges, underground utilities, water/wastewater facilities, and marine construction. For over 70 years, Kokosing has successfully attracted the most qualified technical personnel in the construction industry by offering visible challenges, superior quality, and attractive rewards. With over $2.8 billion in annual sales and a commitment to its workforce, Kokosing is the winning team. Job Description: The Co-op Program at Kokosing is designed to provide you with practical construction industry experience, the chance to work on value-added projects, connect with a mentor in your field of study, network with senior leaders, team members and other co-ops, and so much more. We are looking for students interested in a co-op experience for the Spring, Summer or Fall semesters. We are actively training the next group of leaders and need skilled team members who reflect our core values and culture of safety. About our College Co-op Program: As a Co-op, you will be working with Full Time construction professionals as they provide guidance and share their expertise on various tasks. The objective of our program is to prepare you for full time employment in one of the various roles within the industry. You will have specific project responsibilities and daily activities assigned to you that will enable you to experience our industry firsthand. Supervisors and project staff will structure your work efforts to help you learn about your area of interest while you contribute directly to the completion of a quality project. Additionally, you will be assigned a mentor for any questions or support you may need during your co-op. Upon completion of each summer term, Kokosing will host the Co-op Capstone Event. Each co-op will present on the culmination of their learning and experiences during the term. This event also provides co-ops the opportunity to meet senior level management and includes some fun, interactive activities that showcase various aspects of the construction and engineering industry. Co-op Opportunities and Placement: We have opportunities within all business units of Kokosing (Kokosing Construction, Kokosing Industrial, McGraw Kokosing, Integrity Kokosing, Olen/Area Aggregate, Kokosing Materials, Kokosing Inc.) in multiple locations across the Midwest (Ohio, Indiana, Michigan, Pennsylvania, Kentucky, West Virginia) and Mid-Atlantic (Delaware, Maryland, DC, Virginia, North Carolina). These opportunities include: Heavy Highway Heavy Civil Heavy Industrial Project Management Project Engineering Safety Specialist Surveying Estimating Marine Work Project Design & Procurement Business Development Support Operations Heavy Equipment Maintenace Heavy Equipment Repair We also have opportunities within various regions to offer field/trade experience, where you work in a laborer role as part of the construction crew. Kokosing believes these experiences are essential to the understanding of how the organization operates. When possible, we work to accommodate your geographical preferences. Final placements will be made based on project availability and what will provide the most valuable experience for you. Depending on the distance from residence to your assigned location, a housing stipend for relocation or a mileage reimbursement for commuting may be provided. Our responsibility: Kokosing accepts the responsibility to provide work assignments with matched complexity and responsibility to your education, interest and abilities. The assignments are expected to be in a variety of situations that allow you to develop technically, broaden your practical background, and explore the construction operations. We strive to provide you an unparalleled depth of understanding and give you real world experience in our highly competitive industries. Kokosing is an equal employment opportunity/affirmative action federal and state contractor. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.
$32k-43k yearly est. Auto-Apply 60d+ ago

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Updated December 22, 2025

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