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What is an office and operations manager and how to become one
Your role as an office and operation manager is essential to an organization. You are responsible for monitoring a high level of HR duties which involves being a part of the management team. However, you must develop a strong leadership spirit for the organization you are working for. With your job, you must make decisions, plans, and policies for running an organization, especially with management affairs. Additionally, you are in charge of making, implementing, and reviewing procedures and policies for the productivity of the company. As earlier stated, you are responsible for overseeing a high level of HR duties and also help with recruiting new members when necessary.
Maintaining the company image is a major responsibility of your work as an office and operation manager; therefore, you are to promote the company culture, value, and image that encourage high morale and top performance. You must also ensure that rules and regulations for filling both legal and regulatory documents are monitored and obeyed. In the aspect of solving problems, you are responsible for addressing and identifying problems and opportunities for the company to grow. Furthermore, you are also expected to monitor and manage reporting, budgeting, and auditing.
As an office and Operation manager, you must have a strong understanding of financial management, excellent communication skills, and experience in leadership, operations, and management. An average of $64,000 is what an office and operation manager earns yearly. To be qualified for this position, you must have a bachelor's degree in Operations Management or other related fields.
What general advice would you give to an office and operations manager?
Eric Olsen
Professor, Industrial Technology and Packaging, Orfalea College of Business
Avg. Salary $56,770
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.47%
Asian 6.35%
Black or African American 6.17%
Hispanic or Latino 15.14%
Unknown 4.34%
White 67.53%
Genderfemale 69.93%
male 30.07%
Age - 44American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 44Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Office and operations manager career paths
Key steps to become an office and operations manager
Explore office and operations manager education requirements
Start to develop specific office and operations manager skills
Skills Percentages Office Operations 12.69% Customer Service 11.18% Office Procedures 10.17% Front Desk 6.55% Financial Statements 6.24% Complete relevant office and operations manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New office and operations managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an office and operations manager based on U.S. Bureau of Labor Statistics data and data from real office and operations manager resumes.Gain additional office and operations manager certifications
More About CertificationsOffice and operations manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific office and operations manager certification, having one may help you stand out relative to other applicants.
The most common certifications for office and operations managers include Certified Professional - Human Resource (IPMA-CP) and Certified Management Accountant (CMA).
Research office and operations manager duties and responsibilities
- Procure and manage project bonding as well as AIA invoicing.
- Manage a carrier network of home delivery and LTL carriers in accordance with customer requirements.
- Manage contracts, AIA billings, OSHA standards, and assist project managers with project close out documentation.
- Manage and monitor all LTL activities within the service center and serve as the point of contact for the LTL carriers.
Prepare your office and operations manager resume
When your background is strong enough, you can start writing your office and operations manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an office and operations manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable office and operations manager resume templates
Build a professional office and operations manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your office and operations manager resume.
Apply for office and operations manager jobs
Now it's time to start searching for an office and operations manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first office and operations manager job
Are you an office and operations manager?
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Average office and operations manager salary
The average office and operations manager salary in the United States is $56,770 per year or $27 per hour. Office and operations manager salaries range between $39,000 and $81,000 per year.
What am I worth?
How do office and operations managers rate their job?
Office and operations manager reviews
Being able to motivate administrative personnel to do their jobs well and meet deadlines.
Having to reprimand personnel when duties are neglected.
I love the problem solving aspect. Helping my team work through problems and training new employees to perform to their best.
Disciplining my team for mistakes they can prevent, such as attendance.
Operations never stops, its always up and running and you have to be available at any time
Updated January 8, 2025
