How to hire an office and operations manager

How to hire an office and operations manager, step by step

Here's a step-by-step office and operations manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an office and operations manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new office and operations manager
• Step 8: Go through the hiring process checklist

What does an office and operations manager do?

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1. Identify your hiring needs

   First, determine the employments status of the office and operations manager you need to hire. Certain office and operations manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An office and operations manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, office and operations managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of office and operations managers and their corresponding salaries.

   Type of Office And Operations Manager	Description	Hourly rate
   Office And Operations Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$18-38
   General Manager Of Operations	General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management... Show more	$23-79
   Accountant And Office Manager	An accountant/office manager is responsible for monitoring the organization's accounting records and financial reports, analyzing statistical information, and managing payroll processes. Accountant/office managers must have excellent knowledge of accounting disciplines and principles to perform accounting duties and train accounting staff of the accounting operations, overseeing account receivables, conducting bank reconciliations, and responding to the staff's inquiries and concerns... Show more	$16-35

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Office Operations
   • Customer Service
   • Office Procedures
   • Front Desk
   • Financial Statements
   • Human Resources
   • Purchase Orders
   • Logistics
   • Direct Reports
   • PowerPoint
   • Office Management
   • Office Equipment
   • QuickBooks
   • Real Estate

   Check all skills

   Responsibilities:

   • Procure and manage project bonding as well as AIA invoicing.
   • Manage a carrier network of home delivery and LTL carriers in accordance with customer requirements.
   • Manage contracts, AIA billings, OSHA standards, and assist project managers with project close out documentation.
   • Manage and monitor all LTL activities within the service center and serve as the point of contact for the LTL carriers.
   • Revise inventory control in QuickBooks.
   • Provide comprehensive oversight for administrative functions in conjunction with home office.

   More office and operations manager duties

3. Make a budget

   Including a salary range in your office and operations manager job description is a great way to entice the best and brightest candidates. An office and operations manager salary can vary based on several factors:

   • Location. For example, office and operations managers' average salary in utah is 59% less than in district of columbia.
   • Seniority. Entry-level office and operations managers earn 52% less than senior-level office and operations managers.
   • Certifications. An office and operations manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an office and operations manager's salary.

   Average office and operations manager salary

   $56,770yearly

   $27.29 hourly rate

   ---

   Entry-level office and operations manager salary

   $39,000 yearly salary

   Updated December 17, 2025

   Average office and operations manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$74,034	$36
   2	New York	$71,296	$34
   3	California	$68,606	$33
   4	Massachusetts	$65,656	$32
   5	Washington	$65,101	$31
   6	Virginia	$61,230	$29
   7	Colorado	$58,351	$28
   8	Maryland	$56,793	$27
   9	Alabama	$55,361	$27
   10	Wisconsin	$53,072	$26
   11	Ohio	$52,605	$25
   12	Georgia	$49,569	$24
   13	Florida	$49,518	$24
   14	Texas	$49,404	$24
   15	Hawaii	$47,843	$23
   16	Pennsylvania	$45,736	$22
   17	Missouri	$43,428	$21
   18	Minnesota	$42,810	$21
   19	Idaho	$42,646	$21
   20	Nebraska	$42,264	$20

   Average office and operations manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Boston Consulting Group	$92,089	$44.27	3
   2	Vista Equity Partners	$90,391	$43.46	2
   3	AbbVie	$86,509	$41.59	50
   4	Google	$83,689	$40.24	126
   5	CBIZ	$74,121	$35.64	15
   6	Datadog	$66,042	$31.75	6
   7	Crowe	$64,886	$31.20	9
   8	Mark-It	$63,593	$30.57
   9	Brookfield Properties	$61,774	$29.70	16
   10	Resource Management	$60,701	$29.18	2
   11	PeaceHealth	$60,164	$28.93
   12	Beacon Hill Staffing Group	$59,163	$28.44
   13	Service Employees International Union Local 205	$58,115	$27.94	2
   14	UCHealth	$57,760	$27.77	5
   15	SAM Companies	$56,659	$27.24	2
   16	Massachusetts Institute of Technology	$56,530	$27.18	3
   17	Realogy	$55,016	$26.45
   18	Apex Companies	$54,381	$26.14
   19	Benchmark Group	$54,354	$26.13
   20	Ricoh	$54,040	$25.98	45

4. Writing an office and operations manager job description

   A job description for an office and operations manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an office and operations manager job description:

   Office and operations manager job description example

   • Minimum of 5 years in an administrative logistics/operations role
   • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization
   • Highly proficient computer skills, including Microsoft Office Suite
   • Ability to read, analyze, and interpret company policies, procedures, and agreements
   • Excellent organizational skills, including the ability to multi-task and prioritize workload
   • Strong conflict management skills, including those involving sensitive and complex matters
   • Ability to work a flexible work schedule and shift, including weekends if needed

   #LLPR

   Provides company-wide operational support and training as the subject matter expert on various warehouse management platforms. Troubleshoots and resolves system issues.

   KEY DUTIES AND RESPONSIBILITIES

   • Provides regional operational support to warehouse management teams
   • Serves as subject matter expert on multiple warehouse management platforms
   • Resolves escalated issues related to warehouse management systems, customer onboarding, pricing, billing, shipping, receiving and exports
   • Trains new Office Managers to drive results & improve efficiency
   • Interacts with Project Management Teams associated with warehouse management system conversions
   • Manages special projects related customers, warehouse management systems
   • Approves customer billing rates

   Why Lineage?
   
   This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

   Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
   
   Benefits
   
   Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right office and operations manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your office and operations manager job on Zippia to find and recruit office and operations manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit office and operations managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new office and operations manager

   Once you have selected a candidate for the office and operations manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new office and operations manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an office and operations manager?