Research Summary. We analyzed 1,213 office and operations manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Liberty Mutual Insurance and Chariot Eagle. Here are the key facts about office and operations manager resumes to help you get the job:

  • The average office and operations manager resume is 470 words long
  • The average office and operations manager resume is 1.0 pages long based on 450 words per page.
  • Office operations is the most common skill found on an office and operations manager resume. It appears on 12.7% of resumes.
After learning about how to write a professional office and operations manager resume, you can make sure your resume checks all the boxes with our resume builder.


Office And Operations Manager Resume Example

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Zippia allows you to choose from different easy-to-use Office And Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office And Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Office And Operations Manager Resume
Office And Operations Manager Resume
Office And Operations Manager Resume

What Should Be Included In An Office And Operations Manager Resume


1. Add Contact Information To Your Office And Operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office And Operations Manager Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Office And Operations Manager Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Western Washington University Bellingham, WA

Office And Operations Manager Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

Pennsylvania State University Main, PA


3. Next, Create An Office And Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Office And Operations Manager Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Office Procedures Skills

    Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

  • Financial Statements Skills

    A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

  • Human Resources Skills

    Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

  • Real Estate Skills

    Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Top Skills for an Office And Operations Manager

  • Office Operations, 12.7%
  • Customer Service, 11.2%
  • Office Procedures, 10.2%
  • Front Desk, 6.6%
  • Other Skills, 59.3%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Office And Operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Medical Coder
  • Transferred files from Allscript Program to Athena Program Followed Phoebe regulations regarding HIPPA Scanned in patient charts using faxing through EMR Athena
  • Verified multiple legal and medical facts which were prudent to the proper flow of general business operations.
  • Entered numerous medical stats into a wide-range of spreadsheet programs which was utilized for medical publications and clients.
  • Assigned appropriate CPT-4 procedure code(s) and/or HCPCS codes to accurately support the need for each physician service.
  • Used RPMS, Meditech, SoftMed, 3M Encoder
Work History Example # 2
Operations Administrator
  • Maintained Web Servers by installing IIS 6 and 7, FTP Sites and creating Virtual Directories in IIS6 and IIS7.
  • Administered VMware environment, evaluated and implemented new hardware and software solutions that benefited architecture and operations.
  • Designed and successfully implemented VMware ESX servers for server consolidation.
  • Created SharePoint sites that provided clear, concise and organized information for 100 employees and numerous teams.
  • Recommended innovative solution to improve customer experience and team performance.
Work History Example # 3
Office Manager/Administrative Assistant
  • Supervised Executive Administrative Staff/International Contracts Division.
  • Assisted the accounts payable department with the completion of annual reports, and processed invoices through Oracle system.
  • Created proficiency tests in MS Word, Excel, and Powerpoint for administrative new-hire candidates and performed software training sessions.
  • Used MS Word, MS Excel, MS Outlook, MS PowerPoint.
  • Supported the Director of Administration through direct coordination with technical and administrative staff support requirements concerning corporate and government contractual obligations.
Work History Example # 4
Office And Operations Manager
American Family Insurance
  • Handled inbound and outbound customer communication calls.
  • Established oversight and support for the commercial business, agricultural and workers compensation claims customer service centers.
  • Created reports submit to management monthly or when requested
  • Launched business venture with partners, offered imported telecommunication services to Swedish enterprise customers and consumers.
  • Collaborated with venues such as the world famous Pacha NYC to stadium shows at Citi Field, and Pier94.

5. Highlight Your Office And Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office and operations manager resume:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Certified Management Accountant (CMA)
  3. Master Project Manager (MPM)
  4. Certified Medical Administrative Assistant (CMAA)
  5. Certified Medical Office Manager (CMOM)
  6. Certified Professional, Life and Health Insurance Program (CPLHI)
  7. Certified Manager Certification (CM)
  8. Certified Security Supervision & Management (CSS)


6. Finally, Add a Office And Operations Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Office And Operations Manager Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Office Supplies, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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