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Office And Operations Manager resume examples for 2025

Updated January 8, 2025
9 min read
Quoted Expert
Dr. Barbara Davis

Office and operations manager resume research summary. We analyzed 1,213 office and operations manager resumes to determine which ones land the most jobs. Below you'll find example office and operations manager resumes that can help you get an interview (and a job offer) from companies like Liberty Mutual Insurance and Chariot Eagle. Here are the key facts about office and operations manager resumes to help you get the job:

  • The average office and operations manager resume is 470 words long
  • The average office and operations manager resume is 1.0 pages long based on 450 words per page.
  • Office operations is the most common skill found on resume samples for office and operations managers. It appears on 12.7% of office and operations manager resumes.

After learning about how to write a professional resume for an office and operations manager, make sure your resume checks all the boxes with our AI resume builder.

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Office And Operations Manager resume example

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Choose from a variety of easy-to-use office and operations manager resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your office and operations manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Office And Operations Manager Resume
Office And Operations Manager Resume
Office And Operations Manager Resume

Office And Operations Manager resume format and sections

  1. 1

    1. Add contact information to your office and operations manager resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Office And Operations Manager Resume Contact Information Example #1

    Hank Rutherford Hill

    St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your office and operations manager resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Office And Operations Manager Education

    Majors
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    Office And Operations Manager Resume Relevant Education Example #1

    Bachelor's Degree In Business 2002 - 2005

    Western Washington University Bellingham, WA

    Office And Operations Manager Resume Relevant Education Example #2

    Bachelor's Degree In Business 2002 - 2005

    Pennsylvania State University Main, PA

  3. 3

    3. Next, create an office and operations manager skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an office and operations manager resume

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Office Procedures Skills.
       

      Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

    • Financial Statements Skills.
       

      A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

    • Human Resources Skills.
       

      Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

    • Logistics Skills.
       

      Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

    • Real Estate Skills.
       

      Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

    Top Skills for an Office And Operations Manager

    • Office Operations, 12.7%
    • Customer Service, 11.2%
    • Office Procedures, 10.2%
    • Front Desk, 6.6%
    • Other Skills, 59.3%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your office and operations manager experience

    The most important part of any resume for an office and operations manager is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of office and operations managers" and "Managed a team of 6 office and operations managers over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    What experience really stands out on Office And Operations Manager resumes?

    Dr. Barbara DavisDr. Barbara Davis LinkedIn Profile

    William J. Atkins Dean, Centenary College of Louisiana

    Graduates participating in internships related to their areas of interest. Internships spanning more than one semester at the same firm stand out as well.
    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Medical Coder
    ManpowerGroup
    • Transferred files from Allscript Program to Athena Program Followed Phoebe regulations regarding HIPPA Scanned in patient charts using faxing through EMR Athena
    • Verified multiple legal and medical facts which were prudent to the proper flow of general business operations.
    • Entered numerous medical stats into a wide-range of spreadsheet programs which was utilized for medical publications and clients.
    • Assigned appropriate CPT-4 procedure code(s) and/or HCPCS codes to accurately support the need for each physician service.
    • Used RPMS, Meditech, SoftMed, 3M Encoder
    Work History Example # 2
    Operations Administrator
    VMware
    • Maintained Web Servers by installing IIS 6 and 7, FTP Sites and creating Virtual Directories in IIS6 and IIS7.
    • Administered VMware environment, evaluated and implemented new hardware and software solutions that benefited architecture and operations.
    • Designed and successfully implemented VMware ESX servers for server consolidation.
    • Created SharePoint sites that provided clear, concise and organized information for 100 employees and numerous teams.
    • Recommended innovative solution to improve customer experience and team performance.
    Work History Example # 3
    Office Manager/Administrative Assistant
    Deloitte
    • Supervised Executive Administrative Staff/International Contracts Division.
    • Assisted the accounts payable department with the completion of annual reports, and processed invoices through Oracle system.
    • Created proficiency tests in MS Word, Excel, and Powerpoint for administrative new-hire candidates and performed software training sessions.
    • Used MS Word, MS Excel, MS Outlook, MS PowerPoint.
    • Supported the Director of Administration through direct coordination with technical and administrative staff support requirements concerning corporate and government contractual obligations.
    Work History Example # 4
    Office And Operations Manager
    American Family Insurance
    • Handled inbound and outbound customer communication calls.
    • Established oversight and support for the commercial business, agricultural and workers compensation claims customer service centers.
    • Created reports submit to management monthly or when requested
    • Launched business venture with partners, offered imported telecommunication services to Swedish enterprise customers and consumers.
    • Collaborated with venues such as the world famous Pacha NYC to stadium shows at Citi Field, and Pier94.
  5. 5

    5. Highlight office and operations manager certifications on your resume

    Specific office and operations manager certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your office and operations manager resume:

    1. Certified Professional - Human Resource (IPMA-CP)
    2. Certified Management Accountant (CMA)
    3. Master Project Manager (MPM)
    4. Certified Medical Administrative Assistant (CMAA)
    5. Certified Medical Office Manager (CMOM)
    6. Certified Professional, Life and Health Insurance Program (CPLHI)
    7. Certified Manager Certification (CM)
    8. Certified Security Supervision & Management (CSS)
  6. 6

    6. Finally, add an office and operations manager resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your office and operations manager resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common office and operations manager resume skills

  • Office Operations
  • Customer Service
  • Office Procedures
  • Front Desk
  • Financial Statements
  • Human Resources
  • Purchase Orders
  • Logistics
  • Direct Reports
  • PowerPoint
  • Office Management
  • Office Equipment
  • QuickBooks
  • Real Estate
  • Financial Reports
  • Administrative Functions
  • Accounts Receivables
  • Event Planning
  • Office Systems
  • Travel Arrangements
  • Expense Reports
  • Accounts Payables
  • Office Services
  • Business Operations
  • Bank Deposits
  • Office Policies
  • Inventory Control
  • Payroll Processing
  • Office Functions
  • Performance Reviews
  • Background Checks
  • Scheduling Appointments
  • Trade Shows
  • AP
  • Ar
  • Customer Accounts
  • Business Development
  • Clerical Functions
  • Customer Complaints
  • HIPAA
  • Customer Relations
  • Client Relations
  • Inventory Management
  • Fixed Assets
  • Medicare
  • Customer Support
  • Customer Orders
  • Facebook
  • ADP

Office And Operations Manager Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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