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Office assistant and customer service education requirements

Updated January 8, 2025
2 min read
Usually, office assistant and customer services don't need a college education. The most common degree for office assistant and customer services is bachelor's degree with 34% graduates, with only 26% office assistant and customer service graduates earning high school diploma. Office assistant and customer services who decided to graduate from college often finish University of Phoenix or University of North Carolina at Greensboro. Some good skills to have in this position include customer service, data entry and payroll.

Popular office assistant and customer service certifications include Medical Assistant, Certified Nurse Assistant (CNA), or Certified Pharmacy Technician (CPhT). To improve office assistant and customer service qualification and skills, we prepared some online courses to help in office assistant and customer service education paths.

What education do you need to become an office assistant and customer service?

What degree do you need to be an office assistant and customer service?

The most common degree for office assistant and customer services is bachelor's degree, with 34% of office assistant and customer services earning that degree. The second and third most common degree levels are high school diploma degree at 26% and high school diploma degree at 25%.
  • Bachelor's, 34%
  • High School Diploma, 26%
  • Associate, 25%
  • Diploma, 7%
  • Other Degrees, 8%

What should I major in to become an office assistant and customer service?

You should major in business to become an office assistant and customer service. 31% of office assistant and customer services major in business. Other common majors for an office assistant and customer service include accounting and health care administration.

Best majors for office assistant and customer services

RankMajorPercentages
1Business30.5%
2Accounting8.3%
3Health Care Administration7.2%
4General Studies6.6%
5Psychology5.3%

20 best online courses for office assistant and customer services

Advertising disclosure

1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

6. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

7. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

8. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

9. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

12. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

13. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

14. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

15. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

16. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

17. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

18. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

19. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

Average office assistant and customer service salary by education level

According to our data, office assistant and customer services with a Master's degree earn the highest average salary, at $35,206 annually. Office assistant and customer services with a Bachelor's degree earn an average annual salary of $34,200.
Office assistant and customer service education levelOffice assistant and customer service salary
Master's Degree$35,206
High School Diploma or Less$31,187
Bachelor's Degree$34,200
Some College/ Associate Degree$31,974

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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