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The differences between office assistant and customer services and customer service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an office assistant and customer service and a customer service specialist. Additionally, a customer service specialist has an average salary of $33,238, which is higher than the $31,405 average annual salary of an office assistant and customer service.
The top three skills for an office assistant and customer service include customer service, data entry and payroll. The most important skills for a customer service specialist are customer service, strong customer service, and cleanliness.
| Office Assistant And Customer Service | Customer Service Specialist | |
| Yearly salary | $31,405 | $33,238 |
| Hourly rate | $15.10 | $15.98 |
| Growth rate | -4% | -4% |
| Number of jobs | 194,225 | 223,323 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 43% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Office assistant and customer services and customer service specialists have different pay scales, as shown below.
| Office Assistant And Customer Service | Customer Service Specialist | |
| Average salary | $31,405 | $33,238 |
| Salary range | Between $25,000 And $37,000 | Between $26,000 And $42,000 |
| Highest paying City | Elizabeth, NJ | Boston, MA |
| Highest paying state | New Jersey | Massachusetts |
| Best paying company | Medline | Dell |
| Best paying industry | Telecommunication | Finance |
There are a few differences between an office assistant and customer service and a customer service specialist in terms of educational background:
| Office Assistant And Customer Service | Customer Service Specialist | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between office assistant and customer services' and customer service specialists' demographics:
| Office Assistant And Customer Service | Customer Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 17.4% Female, 82.6% | Male, 32.0% Female, 68.0% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.9% White, 54.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 20.0% Asian, 6.8% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |