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Office assistant and customer service vs sales associate and customer service

The differences between office assistant and customer services and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an office assistant and customer service and a sales associate and customer service. Additionally, an office assistant and customer service has an average salary of $31,405, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for an office assistant and customer service include customer service, data entry and payroll. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Office assistant and customer service vs sales associate and customer service overview

Office Assistant And Customer ServiceSales Associate And Customer Service
Yearly salary$31,405$28,654
Hourly rate$15.10$13.78
Growth rate-4%-4%
Number of jobs194,225298,588
Job satisfaction--
Most common degreeBachelor's Degree, 34%High School Diploma, 34%
Average age4040
Years of experience1212

Office assistant and customer service vs sales associate and customer service salary

Office assistant and customer services and sales associate and customer services have different pay scales, as shown below.

Office Assistant And Customer ServiceSales Associate And Customer Service
Average salary$31,405$28,654
Salary rangeBetween $25,000 And $37,000Between $21,000 And $38,000
Highest paying CityElizabeth, NJBellevue, WA
Highest paying stateNew JerseyConnecticut
Best paying companyMedlineGEICO
Best paying industryTelecommunicationManufacturing

Differences between office assistant and customer service and sales associate and customer service education

There are a few differences between an office assistant and customer service and a sales associate and customer service in terms of educational background:

Office Assistant And Customer ServiceSales Associate And Customer Service
Most common degreeBachelor's Degree, 34%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Office assistant and customer service vs sales associate and customer service demographics

Here are the differences between office assistant and customer services' and sales associate and customer services' demographics:

Office Assistant And Customer ServiceSales Associate And Customer Service
Average age4040
Gender ratioMale, 17.4% Female, 82.6%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 6.9% White, 54.3% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between office assistant and customer service and sales associate and customer service duties and responsibilities

Office assistant and customer service example responsibilities.

  • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
  • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
  • Determine Medicaid requirements and eligibility.

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Office assistant and customer service vs sales associate and customer service skills

Common office assistant and customer service skills
  • Customer Service, 28%
  • Data Entry, 16%
  • Payroll, 4%
  • Schedule Appointments, 3%
  • Credit Card Payments, 3%
  • Front Desk, 2%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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