Office assistant jobs in Chapel Hill, NC

Responsibilities Maintain and archive both paper and electronic records in accordance with internal procedures to ensure complete and compliant regulatory files for each product. Perform data entry for regulatory projects, including work within Regulatory Information Management Systems (e.g., Veeva), Microsoft Office applications (Excel, Word), and Smartsheet. Support the finalization of job descriptions and standard operating procedures (SOPs), including routing for review, approval, signature, and appropriate filing. Prepare, submit, and archive FDA promotional and labeling submissions. Serve as the U.S. R&D Archivist, overseeing document management activities. Maintain the U.S. on-site document storage room. Manage the U.S. off-site storage vendor and track documents sent and received. Annually archive and transition off-site files older than five years. Support unblinded safety submissions, including DSURs, as needed. Provide support during audit preparation when required. Assist in the preparation of U.S. regulatory deliverables. Perform quality control reviews of U.S. regulatory submissions and internal documents. Necessary Requirements Educational Qualifications: Bachelor's Degree in Life Sciences (minimum) Professional Experience: At least 2 years of administrative support experience, preferably within a scientific or regulatory environment Professional Skills: Strong communication skills Ability to manage multiple tasks simultaneously Exceptional attention to detail High productivity and efficiency Specialized Skills: Understanding of pharmaceutical regulations and regulatory processes Strong knowledge of process analysis and optimization tools and methods Managerial/Operational Skills: Effective decision-making Strong planning and execution abilities Ability to drive results and meet deadlines

Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance Bonus based on performance Health insurance If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $35,000.00 - $50,000.00 per year WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.

Michael Baker International is seeking an Office Executive in our Cary, North Carolina office. In this role, the successful candidate will lead 140 staff and will be responsible for leading and managing the profitability and growth as an integral part of the MidAtlantic Region operation while coordinating across the state in all facets including: Strategic Business Planning Financial Management Technical Oversight Staff Development Business Development Quality Assurance Client Management Community Engagement EXPECTATIONS Lead and develop a group of 140 professionals servicing federal, state, county, municipal, and private sector clients Manage the P/L of the North Carolina office in conjunction with that of the MidAtlantic Regional operations, including revenue recognition, and cash and overhead management Collaborate with regional practice leads in planning, directing, and implementing an aggressive marketing/business plan to leverage existing relationships and develop new relationships to grow backlog. Monitor client satisfaction and serve as the firm's responsible contact. Grow and protect core business while adding new markets, new clients, and broadened capabilities. Manage professionals who have oversight of employees in various marketing, finance, office administration, production, and technical departments. Manage client relationships and guide the application of the greater Michael Baker services to add value in new and existing clients. Lead a team of personnel to expand the services, brand, and market share of Michael Baker Serve for state, local and federal clients and within the communities we serve. Lead your team to recruit, interview, hire, develop, and appraise employees to grow talent. Negotiate contractual arrangements to assess, mitigate, and eliminate risks. Develop and implement strategic plans with short, medium, and long-range goals and objectives in conjunction with Mid Atlantic Regional plans. Regularly review and analyze project activities, costs, operations, and forecast data to manage department or division progress toward stated goals and objectives. Provide leadership and direction by mentoring and motivating staff on issues such as performance feedback, technical guidance, financial management, and client management. Identify and develop emerging talent and leadership to create upward opportunity and succession planning. Workshare and development of balanced office portfolio reflective of Michael Baker enterprise capabilities. Other duties as assigned. PROFESSIONAL REQUIREMENTS Bachelor's degree in Civil Engineering, Architecture, Construction Management, or related field 15+ years in Engineering or Project Management with focus in either Transportation, Bridge, Water, or Municipal Services 10 + years in a supervisory role Operations and Business development experience Familiarity with Alternative Delivery capture, risk management and pricing (DB, CMAR, Progressive DB, P3s) PE, AICP or AIA license preferred Government experience or the ability to interact successfully with Local (County, Municipal), State and Federal Agencies Proficiency with MS Office Suite COMPENSATION The compensation range for this position is $136,423 - $236,362 and will depend on the incoming candidates experience and skill set. BENEFITS We offer a comprehensive benefits package including: Medical, dental, vision insurance 401k Retirement Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Life, AD&D, short-term, and long-term disability Professional and personal development Generous paid time off Commuter and wellness benefits #LI-TS2 #LI- HYBRID

Preferred Qualifications Prior experience with PeopleSoft Financials. Experience as an administrative assistant. Work Schedule Monday - Friday, 8:00 am - 5:00 pm, with occasional overtime as needed

Don't see the job you're looking for, but still want the opportunity to join the Toyota of Greensboro team? We are always looking for bright, motivated, and energetic professionals to add to our world-class team. We work as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our team, apply here! Why Toyota of Greensboro? Toyota of Greensboro in beautiful Greensboro, NC is the 1st Toyota Dealership ever established in the Southeastern United States in 1965. We offer a professional work environment with opportunity for growth, advancement, and a long term career. Our paid training program is a fun & interactive experience. You will learn about Toyota product offerings, our sales process and how we retain our customers for life. Toyota of Greensboro has been the proud recipient of the President's Club award for 20 years. We are the largest new vehicle dealer in Greensboro and have some of the highest customer retention rates in the region. We are on the hunt for energetic candidates that have excelled in a fast paced environment. What We Offer Paid training Competitive health insurance rates Team structure to allow for consistent scheduling Medical Plan Benefits 401(k) retirement plan Generous incentive and bonus programs Discount vehicle purchase program All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Integrity Towing Solutions, a leader in private property impound services, is dedicated to delivering excellence and professionalism in the industry. We value integrity, customer satisfaction, and are committed to fostering a supportive and rewarding work environment for our team. We're looking for dedicated and motivated individuals to join our team as Release Associates. And, if you're a military veteran or former law enforcement officer, your unique skills and experiences are highly valued here. What You'll Do: Answer incoming service calls from residents, property managers, and vehicle owners. Look up service call information in the dispatch system to provide accurate information regarding amount due, vehicle pickup procedures, and other general questions. Escalate high-level concerns in a timely manner to account management. Dispatch tow drivers as needed to service calls. Greet on-site customers in a professional and friendly manner, ensuring a positive experience. Confirm the total amount due and collect payments from customers, ensuring accurate and timely records are maintained. Verify ownership and release vehicles to their rightful owners once payment is received and all necessary documentation is completed. Handle difficult or tense situations with calm, ensuring customer issues are addressed efficiently and professionally. What We Offer: Paid, On-the-Job Training: We invest in your growth from day one, with training provided at $17+ per hour, depending on experience Competitive Compensation: Average hourly pay of $17+/hour, depending on experience Full Time Schedule: This full-time (40 hours per week) position is a Monday-Friday position from 8 to 4 or 9 to 5, depending on company needs. Limited overtime may be available. Benefits: Comprehensive medical, dental, and vision insurance to keep you and your family healthy. We also offer both short- and long-term disability, accident, hospital, and critical illness insurance. Paid Time Off: Every hour worked earns you additional time off. Take off when you want, however it fits your schedule. Preferred Hiring Consideration: Law Enforcement: Your background as a dispatcher, 911 operator, patrolman, officer, deputy, sheriff, or Border Patrol agent makes you a great fit for this position. Military Veterans: Your background in any Military Occupational Specialty (MOS) is highly valued, but additional consideration is given to those MOSs that directly relate to the duties of this position. Disabled Veterans: We are committed to providing opportunities to disabled veterans. This job is a perfect fit! Military Spouses: Your resilience and dedication make you a perfect fit for our team. Work Opportunity Tax Credit Targeted Groups: We actively seek diverse candidates. Requirements: What You'll Need: Must be at least 21 years old. Ability to interact professionally and courteously with customers, resolving issues and ensuring a positive experience. Prior experience in customer-facing roles such as dispatcher, emergency operator, or customer service is highly valued. Strong attention to detail to ensure accurate payment collection and documentation during vehicle release processes. Strong Initiative and ability to manage tasks with minimal supervision while maintaining communication with the team. Acceptable criminal background history. Clear pre-employment drug screen. KEYWORDS: cashier, dispatch, dispatcher, clerical, security, tow, towing, transportation, customer service

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate: $12.28/hr. Responsibilities How will you make an impact? Responsibilities Assists passengers with claims for lost/damaged luggage. May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area. Remove unclaimed bags from carousel. Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs. Track and reconcile all claims filed by customers. Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs. Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk. Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be willing and able to work outside in variable weather conditions Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Job Details RAL - Raleigh, NC Full Time Retail We are looking for a Back Office Assistant to join our team! It serves as the backbone of in-store daily operations It highly contributes to our amazing customer experience Responsibilities: Shipping and receiving inventory Oversees inventory control at the store level Special orders Vendor relationship management Assists store team with merchandise questions and customer orders What will make you successful: Ability to maintain composure in high pressure, fast-paced environment Good listener and communicator Organized and good at multi-tasking Comfortable at handling phone calls and in person correspondence Professional and welcoming presentation Demonstrates attention to detail and has a sense of urgency A passion for the jewelry industry Requirements: Previous customer service experience Experience in a luxury retail environment preferred Everyone on our team must be a RHINO! Visit our careers page to learn more!

We are a brand new start up office seeking an experienced Dental Treatment/Front Desk Coordinator to join our team. Are you tired of just booking appointments all day? Feeling undervalued? Do you wish you could learn more? If you feel burnt out at your current job, and want to find a workplace who values you please apply. We are looking for individuals who love the dentistry world and want to grow together professionally. Responsibilities: Manage patient appointments and clinic schedule Check in/out, welcome patients Insurance verification and claims submission Present treatment plans and discuss insurance and financial breakdown Experience and Skillset: Previous experience in dental office Experience with dental insurances The ability to remain cheerful and upbeat despite stressful scenarios Administrative experience preferred Being a dependable, team player with strong work ethic is a must Seeking a growth minded, empathetic person ready to serve the community Schedule: 4 days a week, Day shift, Tuesday: 8am-6pm Wednesday: 8am-4pm Thursday: 8am-4pm Friday: 8am-4pm 1 Saturday a month: 8am-1pm. Pay: $20-25/hour We are a “back to the roots” patient experience-based practice that focuses on each patient's personal story. Our team members strive to become experts in their fields through the extensive training, continued education and leadership development that we provide. The work isn't always easy, but it's fun and personally rewarding. If you're ready for more, keep on reading. Help provide an unparalleled experience on a daily basis - Join our team! We offer our patients: Impeccable customer service Great attention to detail Gentle care and comfort A positive frame of mind By joining us you embody the top-notch service that makes us a 5-star dental practice! Benefits and Perks: Access to free dental care Bonus Compensation Growth opportunities

The primary purpose of this position is to provide administrative support and to assist with the operations of the FBO unit. The position manages office supply needs, assists with onboarding of new FBO employees, and provides support for various projects and reporting responsibilities as needed. Required Qualifications, Competencies, And Experience Must be proficient in Word, Excel, PowerPoint, email/calendar software packages. Demonstrated experience providing general office support for a high volume office. Must have excellent oral and written communication skills as well as excellent organizational skills. Preferred Qualifications, Competencies, And Experience Knowledge of Microsoft Office Suite. Must be proficient in Word, Excel, PowerPoint, email/calendar software packages. Must be proficient in scheduling systems and websites (e.g., Doodle) Experience providing general office support for a high-volume office. Excellent oral and written communication skills. Excellent organizational skills. Knowledge of University systems and procedures Work Schedule Monday-Friday 8am-5pm

The Office/Administrative Specialist serves as the first point of contact for employees and visitors, ensuring a welcoming and professional environment in the lobby. This role supports daily office operations by maintaining cleanliness and organization in common areas, stocking break rooms, running business-related errands, and assisting the Human Resources department with various administrative tasks. Additionally, this position works closely with the executive team to coordinate meetings and provide administrative support. The ideal candidate is friendly, dependable, and highly organized, with a proactive approach to supporting company-wide initiatives. KEY RESPONSIBILITIES: * Greet and assist employees and visitors at the front desk during arrival and departure times. * Maintain cleanliness and organization of lobby and common areas. * Stock and tidy all break rooms regularly. * Run external errands as needed to support business operations. * Receive and distribute deliveries and mail to the appropriate department. * Handles property maintenance requests. * Assist Human Resources and the Executive team with administrative tasks and event coordination. * Help organize and support company-wide All Hands meetings and other internal events. * Schedule internal meetings between our parent company and the executive team. * Manage and juggle multiple schedules, demonstrating flexibility and the ability to pivot on short notice. * Perform other duties as assigned. WORK ENVIRONMENT : * This job operates in a professional office environment. The role routinely uses standard office equipment. EDUCATION/EXPERIENCE REQUIRED: * High school diploma required, A.A. degree preferred. * Experience in a Human Resources or Administrative role preferred SUPERVISORY RESPONSIBILITIES: * This position does not have any supervisory responsibilities. ADDITIONAL ELIGIBILITY REQUIREMENTS: * Must have a reliable personal vehicle for running errands. * Ability to work independently and manage multiple tasks. * Strong interpersonal and communication skills. * Ability to adapt to fast-paced work environment. * Comfortable interacting with employees at all levels of the organization. * Proficient with Microsoft Office Products (Outlook, Word, PowerPoint, etc.) PHYSICAL REQUIREMENTS: * Ability to lift and carry items weighing 10-15 pounds. * Frequent walking, standing, and light physical activity required to maintain office areas. TRAVEL REQUIREMENTS: * Up to 25% local travel may be required for errands and company-related events. * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job Noregon Systems, LLC is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!

Salary: Pay $16-$20/hr., Full Benefits, 401K, Paid Time Off! Minimum Qualifications High School Diploma or equivalent required; Associate degree preferred. Experience working with individuals with intellectual and/or developmental disabilities (I/DD) preferred. Prior supervisory experience a plus. Strong problem-solving, organizational, and multitasking skills in a fast-paced environment. Excellent written and verbal communication skills. Proficiency in Microsoft Word, Excel, and familiarity with Electronic Health Record (EHR) systems. Ability to maintain a positive and collaborative work environment. Must present a sustained, good driving record. Ability to successfully complete required pre-employment screenings, including drug screening and background check. Position Summary The Office Admin plays a key role in supporting the daily operations of the Burlington office. This position ensures efficient office management by overseeing administrative functions, maintaining records and correspondence, coordinating office procedures, and assisting with compliance reporting. The Office Admin serves as a central point of contact for staff, clients, and visitors, while promoting OE's mission and maintaining a professional and welcoming office environment.Duties & Responsibilities Answer and route telephone calls and emails to appropriate staff. Monitor office equipment and supply inventory; order replacements as needed. Organize and maintain records, spreadsheets, safety logs, and accreditation documentation. Coordinate office repairs and maintenance; ensure custodial services keep the office clean, safe, and functional. Provide administrative support for website content, events, newsletters, and annual reports. Assist senior management in improving office operations and procedures. Perform data entry and generate accurate reports. Draft correspondence, contracts, and management-level presentations. Collect and distribute mail daily, including processing outgoing and overnight mail. Provide clerical support such as preparing documents, filing, and sorting materials. Maintain organized office files and ensure accessibility for staff. Assist in compliance with state, federal, and CARF standards, including drafting and submitting required reports. Address immediate needs and support staff with tasks as they arise. Perform other duties as assigned. Key Skills Strong written and verbal communication skills, including report writing. Excellent organizational skills and ability to multitask effectively. Flexibility to adapt to changing environments and priorities. Strong interpersonal skills to maintain positive and professional relationships. Leadership abilities to manage challenges and support staff. High attention to detail to ensure accuracy and thoroughness in all tasks.

Bank Clerical worker needs 1+ years experience Bank Clerical worker requires: Requires attention to detail Strong organizational skills Data entry Assist in purchasing and selling foreign currency Maintain accurate records Ensure compliance with internal procedures. Manage foreign currency transactions Handle a high volume of data entry. Verify Personal and Financial Information Process Customer Transactions Answer Visitor Questions Maintain Customer and Financial Data Support Cash Management Activities Support positive customer experiences by answering customer questions about bank accounts, credit cards, and loan products

Mortgage Clerical Worker needs 1+ years experience Mortgage Clerical Worker requires: Administrative experience Mortgage processing Customer service o Call attorney to obtain title docs. o Add the docs to Encompass and confirm they are complete. o Call Homeowner's insurance agent to obtain insurance and check coverage Order Payoff Statements on Refinance Transactions

About the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. The Front Office Coordinator (FOC) serves as a key member of the Front Office team supporting our clinicians and our patients. The FOC provides excellent, friendly customer service throughout all aspects of patient contact, fostering a welcoming, safe, and patient-centered environment. The FOC performs all front desk and general administrative duties related to coordination of the patient's care utilizing Electronic Health Record and Practice Management systems to ensure patient records are accurate and up-to date, and to communicate across departments in accordance with Mindpath Health's specifications. This role is full-time, 40 hours per week, Monday through Friday, onsite in our Durham, NC office. Responsibilities Provides a positive patient experience by: Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service Scheduling patient appointments as needed Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc. Communicating all patient messages on a timely basis to the clinical staff Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate Explaining patient paperwork and ensuring its completion Collecting and updating patient demographics and insurance information Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary Recognizing when situations require escalation to management or clinical teams to ensure patient safety And satisfaction Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients, Maintaining a calm and professional demeanor Supports clinicians in the office through the above and by: Informing clinical staff of patient arrivals and any scheduling changes Maintaining a thorough knowledge of each clinician's needs and preferences Sorting and triaging incoming communications Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed Contributes to a collaborative and friendly work environment by: Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc. Identifying priority patient satisfaction issues and suggesting recommendations for resolution. Complying with company policies and procedures and following strict patient privacy procedures Qualifications Required: EMR/EHR or practice management systems experience. High school diploma, or equivalent. 2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator. Minimum of one year of demonstrated customer service skills (within a healthcare setting) Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers. Empathy and compassion when working with individuals experiencing mental health challenges. A calm, professional demeanor when managing upset patients or families. Excellent oral and written communication skills. Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment. Effective problem-solving skills and the ability to think quickly under pressure. Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Strong organizational skills and attention to detail. Ability to work independently or as part of a team. Must be able to maintain strict confidentiality of all personal/health sensitive information The Benefits We offer a robust benefits package to include: Medical, Dental, Vision, and EAP LTD/Life Insurance 401k with employer match PTO accrual starting at 15 days per year Paid Parental Leave Tuition Reimbursement Program About Mindpath Health Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500+ mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care. At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing. Join our community and discover how rewarding work can be! Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Switchboard Operator (PRN) Your experience matters: Central Carolina Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Central Carolina Hospital is a 137-bed acute care hospital that has been offering exceptional care to the Lee County community for over 115 years. We are proud to be recognized by Joint Commission as a Primary Stroke Center and by the American College of Cardiology as a Chest Pain Center. We have also earned Heart Failure Accreditation from the American College of Cariology. In 2024, we received the American Heart Association's Get with The Guidelines Stroke Rural Recognition Silver Award. How you'll contribute: The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes and dial-a-page system. Keeps Switchboard files updated with current room numbers, discharged patients, new admissions, etc. Maintains updated employee information for the disaster procedure files. Reports to: Director, Health Information Management A Switchboard Operator who excels in this role: Receives incoming calls to house extensions or patient rooms. Receives calls from in-house extensions. Handles all emergency calls and pages. Contacts appropriate personnel as situation warrants. Handles all intercom paging and general information from in-house and outside calling parties. Evening, night, weekend and holiday operators may be responsible for contacting on-call personnel as requested by the Nursing Supervisor. Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all pertinent information on the bulletin board and disaster policies and procedures updated. Stay abreast of all changes which apply to switchboard What we offer: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Qualifications and requirements: Applicants should have high school diploma or equivalent. Associate's degree is preferred. Additional requirements include: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. "We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment." Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Full-time Description The secretary performs clerical tasks ensuring a smooth and efficient department flow. The secretary facilitates notification of patients and surgeons regarding scheduling of surgeries, appointments and tests. The secretary enters patient/surgery information in computer and maintains accurate and orderly schedules for the provider. The secretary maintains order/charge entry and completion of daily reports and tasks. ORGANIZATIONAL RELATIONSHIPS Accountable to the Clinical Department Manager POSITION REQUIREMENTS Answer telephones/Process faxes Promptly answer the telephones using approved scripting Provide assistance to patients Task all clinical questions to physicians or clinical staff per clinic policy Utilize instant messaging or other department communication method to immediately contact clinical personnel with urgent requests Return all phone calls within one business day; urgent calls immediately Provide accurate messages to all staff and task physicians with referring physician requests Process incoming faxes and send out faxes as needed daily Schedule Surgeries and Ancillary Services Select surgery dates based upon scheduling availability, diagnosis, urgency, and MD preferences. Write up surgery charge tickets with CPT and ICD-9 codes for MD approval. Put global days into computer per clinic policy Input surgery charges or turn in to department coder per department policy Schedule Ancillary Services: document the reason whenever a diagnostic test is not scheduled at Pinehurst Surgical. Schedule hospital or surgery center surgeries/tests: Fax in the surgery posting sheet/orders and appropriate patient records based on procedure Provide a routing slip with prioritized steps Escort the patient to preadmissions as needed Input appropriate orders for surgery or ancillary services Register New Patients and Schedule Appointments Enter or verify demographic and insurance information Use ihealth task list to register patient if info is received from patient portal Process incoming referrals based on clinic and department policy Assess whether a referral from the primary is necessary based on patient insurance Assure the patient's insurance has a contracted insurance carrier Schedule the appointment Provide the patient directions and any needed information to prepare them for the appointment Send note to the patient and referring physician for patients who don't show up Make note in patients' chart for patients who cancel their appointments Complete Pre-certifications Verify the insurance card is up to date in the system Check eligibility Accurately complete the benefit form Contact the insurance carrier on-line or by phone Task the benefit form to the financial counselor and if the patient is present, escort the patient to the financial counselor Order Management/Charge Entry for Clinic Charges Input appropriate orders per provider requests Follow order and request thru to completion Notify appropriate person(s) if results have not been received in timely manner per department protocol Keep current daily/weekly/monthly order & task reports per clinic policy Input provider charges on a daily basis ensuring all diagnosis and procedure codes are accurately and completely entered General Administrative Duties Schedule committee meetings, seminars, vacations, and personal appointments on the provider's calendar Send out notifications to manager and other persons/entities of provider changes in schedule so that appropriate staffing and surgery schedule adjustments can be made Collect and distribute mail Contact PAS department with any clinic delays in providers arrival or clinic schedule per clinic policy Complete all Disability forms and FMLA forms per clinic policy Review failed fax logs Correct any issues by working the hold/denial buckets PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear. Requirements PREFERRED QUALIFICATIONS Associates degree in medical office administration or technology Two years experience in a medical setting Experience with ICD-9 and CPT-4 coding Experience with Microsoft Office Suite PERSONAL CHARACTERISTICS Strong interpersonal abilities Well organized Maintains confidentiality Service orientation Ability to relate sensitively to patients

The Federal Work-Study Program provides federally subsidized jobs for students with demonstrated financial need. The program emphasizes community service and job opportunities that compliment and reinforce our student's educational and career goals. The program is available to students as an alternate resource to earn money to help cover educational expenses. The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. May Include Any of the Below Duties * Assisting students * Answering telephones * Scanning documents * Filing * Administrative duties * Preparing mailings and promotional material * Data entry * Must be eligible for Title IV Aid * Must have financial need * Must be enrolled in a least 6 credit hours each semester at VGCC * Must submit a resume * Must submit a cover letter * Light work that may include moving objects up to 20 pounds * Sedentary work that primarily involves sitting/standing