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Office assistant/file clerk skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical office assistant/file clerk skills. We ranked the top skills for office assistant/file clerks based on the percentage of resumes they appeared on. For example, 32.8% of office assistant/file clerk resumes contained data entry as a skill. Continue reading to find out what skills an office assistant/file clerk needs to be successful in the workplace.

15 office assistant/file clerk skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how office assistant/file clerks use data entry:
  • Answered phones*Data Entry*Maintained files by alphabetizing, filing and sorting *Scheduling
  • Assisted accounting department with e-filing/data entry.

2. Office Equipment

Here's how office assistant/file clerks use office equipment:
  • Maintain inventory of office supplies operate standard office equipment.
  • Ensured office equipment was properly serviced and maintained

3. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how office assistant/file clerks use scheduling appointments:
  • Managed phones including scheduling appointments and acting as liaison with other departments !
  • Check in/out Updating patient demographics Entering/Filing insurance Billing/Position payments Answering phone calls/ scheduling appointments Work with EMR Filing charts

4. Front Desk

Here's how office assistant/file clerks use front desk:
  • Relieve front desk administrative assistant.
  • Welcome and assist clients at the front desk, and assist attorneys and paralegals with preparation of correspondence.

5. Patient Charts

Here's how office assistant/file clerks use patient charts:
  • Organize, file and retrieve patient charts ensuring a clear and concise file management system.
  • Prepared new patient charts as well as organized and filed existing charts.

6. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how office assistant/file clerks use office machines:
  • Performed general office duties such operating office machines, sorting mail and place materials into file cabinets.
  • Handled information requests, performed clerical functions, operated office machines, and used Microsoft Office.

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7. Numerical Order

Numerical order is a method of sequentially arranging functions, series of items, or relating to numbers either in ascending or descending order.

Here's how office assistant/file clerks use numerical order:
  • File records away in alphabetical or numerical order and place essential papers and materials in files.
  • Filed correspondence, cards, invoices and other records in alphabetical and numerical order.

8. Organization

Here's how office assistant/file clerks use organization:
  • Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Created and maintained computer-and paper-based filing and organization systems for records, reports and documents.

9. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how office assistant/file clerks use telephone calls:
  • Answered telephone calls professionally; Monitored and ordered office supplies.
  • Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.

10. Computer System

Here's how office assistant/file clerks use computer system:
  • Scanned documents into computer system and filed documents for processing.
  • Inputted confidential customer credit data into the centralized computer system.

11. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how office assistant/file clerks use ran:
  • Answered telephones, responded to request, and delivered messages, and ran errands.
  • Scheduled appointments, filed papers, ran errands

12. PowerPoint

Here's how office assistant/file clerks use powerpoint:
  • Created and edited charts, inserted pictures and graphics into program documents and produced PowerPoint presentations.
  • Prepared simple Microsoft Excel and PowerPoint slides.

13. Law Firm

Here's how office assistant/file clerks use law firm:
  • File management/office assistant for a large workman comprehensive focused law firm.
  • File management as well as basic clerical work around a corporate law firm.

14. Fax Machines

Here's how office assistant/file clerks use fax machines:
  • Scanned hard-copy documents using optical character recognition software using advanced feature keys on photocopy and fax machines.
  • Perform other clerical and administration duties including photocopying and operating fax machines.

15. Place Materials

Here's how office assistant/file clerks use place materials:
  • Place material into storage receptacle, such as file cabinets, boxes according to classification and identification information.
  • Place materials into storage receptacles according to classification and identification information.
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List of office assistant/file clerk skills to add to your resume

Office assistant/file clerk skills

The most important skills for an office assistant/file clerk resume and required skills for an office assistant/file clerk to have include:

  • Data Entry
  • Office Equipment
  • Scheduling Appointments
  • Front Desk
  • Patient Charts
  • Office Machines
  • Numerical Order
  • Organization
  • Telephone Calls
  • Computer System
  • RAN
  • PowerPoint
  • Law Firm
  • Fax Machines
  • Place Materials
  • HR
  • Multi-Line Phone System
  • Word Processing
  • Clerical Tasks
  • Alphabetical Order
  • Direct Calls
  • User Criteria
  • Administrative Tasks
  • Medical Charts
  • Track Materials
  • Storage Receptacles
  • Unnecessary Materials
  • Copy Machines
  • Off-Site Storage
  • QuickBooks
  • Inactive Storage

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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