12 Office Assistant Resume Examples

Five Key Resume Tips For Writing An Office Assistant Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Office Supplies, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Office Assistant Resume templates

Zippia allows you to choose from different easy-to-use Office Assistant templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Gabriel Howard
Office Assistant
Contact Information
Chicago, IL
(590) 555-9149
ghoward@example.com
Skills
  • Customer Service
  • Sales Transactions
  • Scheduling Appointments
  • Store Management
  • Sales Floor
  • POS
  • Office Functions
  • Communication
  • Telephone Calls
  • Accurate Messages
 
 
Employment History
Office Assistant2016 - Present
Allstate
Chicago, IL
  • Mail handling, sorting, addressing Filing documents Taking messages Typing memos Greeting customers, answering phones Verifying sensitive information
  • Provide front-desk representation, clerical support, and customer service for Allstate Insurance.
  • Observed all safety policies and procedures
  • Conducted internet searches to find construction tool descriptions.
Office Receptionist2015 - 2016
Allstate
Chicago, IL
  • Provide front-desk representation, clerical support, and customer service for Allstate Insurance.
  • Manage day to day Operations, Provide Administrative Assistance, Manage Administrative Functions such as Budgeting, Utilities and Finances
  • Called for collection on past due customer accounts.
  • Check in/out patients Verify insurance Micro PM Emr electronic and paper medical records
Sales Clerk2014 - 2015
Macy's
Chicago, IL
  • assist customers find products, clean the sales floor, and help provide the best customer service possible.
  • Maintain clean fitting room and sales floor * Assist customers with questions or concerns * Handle monetary transactions
  • Recognized for achieving personal productivity, team productivity, and sales goals.
Education
High School Diploma of null2014 - 2014
 
 
Nicole Kelly
Office Assistant
Contact Info
Houston, TX
(860) 555-0489
nkelly@example.com
Skills
Greeting Visitors
Customer Service
Patient Care
Student Records
Telephone Calls
Law Enforcement
Administrative Assistance
Office Supplies
Prospective Student Information
Windows
Employment History
Office Assistant2020 - Present
Sears HoldingsHouston, TX
  • work with customers provide excellent customer service.
  • Counted safe and money bags, managed payroll for employees, and made bank deposits.
  • Communicate effectively on all issues related to the daily operations with inventory.
Admission Office Assistant2018 - 2020
Massage EnvyDallas, TX
  • Lead administrative support for front office administrative staff, and training.
  • Reach out to doctors offices and insurance companies to discuss patients benefits and health.
  • Create and distribute sales reports for division to corporate office.
  • Cross-trained as billing coordinator as well as trained new staff members on clinical operating and billing procedures.
  • Maintained documents related to weekly payroll of different departments to keep them updated on a regular basis.
Receptionist Secretary2016 - 2018
Massage EnvyDallas, TX
  • Collect patient demographics, medical history, preferences, and special requests.
  • Printed insurance receipts to submit to insurance companies.
  • Greet & Welcome Clients- Answer Phones- Book & Re book Appointments- Clean Front Desk Area- Check out Clients
  • Identified patients with billing procedures, co-payments, and collected fees at time of check-in.
  • Assisted in administrative tasks including filing, data entry of client records, etc.
  • Follow up communication with hospitals, physician's offices, and case managers regarding patient plan of care.
Education
High School Diploma of null2016 - 2016
 
 
Kyle Robertson
Office Assistant
Salisbury, NC
(390) 555-5672
krobertson@example.com
Experience
Office Assistant2019 - Present
Horace MannSalisbury, NC
  • Greeted guest as they entered the front office and directed them to their appropriate contact.
  • Verify codes Enter code information Customer Service Send bills to insurance companies
  • Secure information by completing data base backups.
Office Worker2018 - 2019
Food LionSalisbury, NC
  • Managed front operations of store, business open and close, manage accounts and transactions, customer service
  • Handle customer complaints and questions.
  • Provided courteous customer service as cashier; accurately processed customer orders; sold new, renewal, and upgraded memberships.
  • Worked with computer programs MS Excel, MS Word, MS Outlook Stuffed and handed out weekly employee checks.
  • Exhibited easy sales and service behaviors in all interactions and interpersonal communication with customers, fellow associates and management.
Hostess Cashier2016 - 2018
McDonald'sBaltimore, MD
  • Listen to orders, serve customers, and maintain a clean and safe environment
  • Operated cash register with cash, credit cards, and gift cards
Skills
Fast ServiceStaff MembersScheduling AppointmentsStore ManagementCustomer ServiceAdministrative TasksFront OfficeData EntryDatabasePowerpoint
Education
High School Diploma In null2016 - 2016
 
 
Paul Wallace
Office Assistant
Employment History
Office Assistant2018 - Present
The HartfordManchester, CT
  • Arrange meetings with prospective clients and financial advisors Assist in maintaining constant communication with the potential client and the financial advisor.
  • Coordinate any travel arrangements with our travel department.
  • Provide excellent customer service and maintain a clean, sanitary and safe environment for the associates of the corporate office.
Secretary Office Clerk2008 - 2018
AetnaManchester, CT
  • Maintained database and ensured the delivery of premium service to consumers.
  • Prepared bookstore spending vouchers Filed registrations and other business office documents
  • Maintained patient charts in the office as well as online medical records.
  • Answered telephone calls from sales representatives, team members and other departments.
Sales Clerk2006 - 2008
J. C. PenneyManchester, CT
  • Provided merchandise support by taking inventories, stocking the sales floor and making decisions regarding daily work priorities.
  • Cashier, Stock, Customer Service, Mobile Register Melissa Brady- Store Manager
  • Organized the sales floor and maintained an immaculate environment.
  • Support the sales team through communication, task fulfillment, and clientele involvement.
Education
High School Diploma In null2006 - 2006
 
 
Contact Information
Manchester, CT
(770) 555-3420
pwallace@example.com
Skills
Customer Service
Data Entry
Windows
Sales Transactions
Database
Retail Sales
Telephone Calls
Current Sales
Multiple Customers
Administrative Assistance
 
 
Robert Mcdonald
Office Assistant
Oklahoma City, OK
(730) 555-8219
rmcdonald@example.com
Skills
Administrative TasksAdministrative AssistancePatient CareFile RecordsTelemarketersPowerpointCustomer OrdersDatabasePayrollData Base
 
 
Employment History
Office Assistant2013 - Present
AARPOklahoma City, OK
  • Responded to telephone and Internet orders.
  • Scan and file confidential documents for auditing purposes.
  • Assigned to work as a dedicated Word Processing Operator, with various partners and associates.
Clerk2012 - 2013
Farmers InsuranceOklahoma City, OK
  • Operated multi-line phone system, administrative support person for insurance Adjusters, computer file retrieval/transmission, telephone communication with agents.
  • Managed customer problems and customer service.
Telemarketer2011 - 2012
Farmers InsuranceOklahoma City, OK
  • Prepared accurate quote for internet leads.
  • Obtain customer information such as name, address, and contact phone number to be assisted by an agent.
Education
High School Diploma of null2011 - 2011
 
 
Gabriel Howard
Office Assistant
Contact Information
Chicago, IL
(590) 555-9149
ghoward@example.com
Skills
  • Customer Service
  • Sales Transactions
  • Scheduling Appointments
  • Store Management
  • Sales Floor
  • POS
  • Office Functions
  • Communication
  • Telephone Calls
  • Accurate Messages
 
 
Employment History
Office Assistant2016 - Present
Allstate
Chicago, IL
  • Mail handling, sorting, addressing Filing documents Taking messages Typing memos Greeting customers, answering phones Verifying sensitive information
  • Provide front-desk representation, clerical support, and customer service for Allstate Insurance.
  • Observed all safety policies and procedures
  • Conducted internet searches to find construction tool descriptions.
Office Receptionist2015 - 2016
Allstate
Chicago, IL
  • Provide front-desk representation, clerical support, and customer service for Allstate Insurance.
  • Manage day to day Operations, Provide Administrative Assistance, Manage Administrative Functions such as Budgeting, Utilities and Finances
  • Called for collection on past due customer accounts.
  • Check in/out patients Verify insurance Micro PM Emr electronic and paper medical records
Sales Clerk2014 - 2015
Macy's
Chicago, IL
  • assist customers find products, clean the sales floor, and help provide the best customer service possible.
  • Maintain clean fitting room and sales floor * Assist customers with questions or concerns * Handle monetary transactions
  • Recognized for achieving personal productivity, team productivity, and sales goals.
Education
High School Diploma of null2014 - 2014
 
 
Nicole Kelly
Office Assistant
Contact Info
Houston, TX
(860) 555-0489
nkelly@example.com
Skills
Greeting Visitors
Customer Service
Patient Care
Student Records
Telephone Calls
Law Enforcement
Administrative Assistance
Office Supplies
Prospective Student Information
Windows
Employment History
Office Assistant2020 - Present
Sears HoldingsHouston, TX
  • work with customers provide excellent customer service.
  • Counted safe and money bags, managed payroll for employees, and made bank deposits.
  • Communicate effectively on all issues related to the daily operations with inventory.
Admission Office Assistant2018 - 2020
Massage EnvyDallas, TX
  • Lead administrative support for front office administrative staff, and training.
  • Reach out to doctors offices and insurance companies to discuss patients benefits and health.
  • Create and distribute sales reports for division to corporate office.
  • Cross-trained as billing coordinator as well as trained new staff members on clinical operating and billing procedures.
  • Maintained documents related to weekly payroll of different departments to keep them updated on a regular basis.
Receptionist Secretary2016 - 2018
Massage EnvyDallas, TX
  • Collect patient demographics, medical history, preferences, and special requests.
  • Printed insurance receipts to submit to insurance companies.
  • Greet & Welcome Clients- Answer Phones- Book & Re book Appointments- Clean Front Desk Area- Check out Clients
  • Identified patients with billing procedures, co-payments, and collected fees at time of check-in.
  • Assisted in administrative tasks including filing, data entry of client records, etc.
  • Follow up communication with hospitals, physician's offices, and case managers regarding patient plan of care.
Education
High School Diploma of null2016 - 2016
 

What Should Be Included In An Office Assistant Resume

1

1. Add Contact Information To Your Office Assistant Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office Assistant Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Office Assistant Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Office Assistant Resume Relevant Education Example #2
High School Diploma 2014 - 2016

What experience really stands out on Office Assistant resumes?

Jacob Craig Ph.D.

Assistant Professor of English, currently Director of Writing, Rhetoric, and Publication program, College of Charleston

I believe strongly in dexterity and a language of expertise. That means that if a student can show they can adapt to new demands by learning a new way of working, learning about a new audience, learning how to address a new purpose, learning a new genre or style, and learning a new technology, that employee attractive. Especially at the entry-level, the ability to learn and adapt is valuable. Being able to talk about their experience using a persuasive vocabulary is often useful. For instance, if students can describe their approach to communication without using cliches (short and sweet, clear) and something along the lines of purpose, audience, situation, genre, medium--that's persuasive.Show more

3

3. Next, Create An Office Assistant Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Office Assistant
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Office Assistant Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

What experience really stands out on Office Assistant resumes?

Guillaume de Syon Ph.D.

Professor of History, Albright College

It all depends on the job one seeks, but longer service with one employer suggests stability. Adding an internship or two, even short ones (e.g. from summer) reveals openness of mind. This is important in the case of a humanities degree. Employers welcome these, but do want to see that the applicant has put their skills to work. Finally, stressing one's technical skills in various programs or generic software is good, even if acquired on the go (who knew of "Zoom" before the pandemic?). It also points to adaptability, especially when starting in an office at the entry level.Show more


Work History Example # 1
Transit Department Clerk
Florida State University
  • Communicated with current and potential students through oral and written methods.
  • Received and filed reports from an online database - Compiled productivity spreadsheets using Microsoft Excel - Reviewed patient billing and insurance information
  • Assisted graduate students with registration, thesis-related paperwork and check-out procedures.
  • Assisted with the storage and retrieval of employee records for Payroll and Human Resource Services.
  • Provided administrative support for faculty members on campus Assisted with planning activities within the Communications Department

Work History Example # 2
Office Clerical Assistant
New York University
  • Edited the NYU Classes course site and lecture materials, such as PowerPoint slides.
  • Assisted students with homework, navigated WCCCD homepage and assisted with Microsoft Word, Excel and PowerPoint documents.
  • Maintained and controlled all preliminary channels of communication for all major campus departments.
  • Maintained confidential student, faculty, and staff health record in paper files and Microsoft Office Access database.
  • Organized 50+ essential and confidential documents per week into President's database.

Work History Example # 3
Daycare Provider Assistant
YMCA
  • Trained in CPR, First Aid, Principles of Child Care, Child Abuse Prevention.
  • Maintained positive open parent communications including individual or group meetings.
  • Certified in CPR in case of an emergency.
  • Developed a child's curiosity and knowledge.
  • Worked with infants, toddler, and preschool age children.

Work History Example # 4
Clerical Staff
Child Care Services Association
  • Purchased all supplies for the Claims Department and acted as back-up for the Payroll Department.
  • Resolved employment-related disputes through proactive communication.
  • Conducted Internet research and data organization in excel spreadsheets.
  • Recorded time and attendance for payroll.
  • Required proficiency in basic word processing, spreadsheet and database programs.

Show More

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5

5. Highlight Your Office Assistant Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office assistant resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certified Medical Administrative Assistant (CMAA)
  4. Dental Assistant (RDA)
  5. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  6. Certified Medical Office Manager (CMOM)
  7. Word 2010 Certification
  8. Nationally Certified Medical Office Assistant (NCMOA)
  9. Microsoft Office Specialist Master Certification (MOS)
  10. Certified Clinical Medical Assistant (NHA)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021