Top Office Assistant Skills

Below we've compiled a list of the most important skills for an Office Assistant. We ranked the top skills based on the percentage of Office Assistant resumes they appeared on. For example, 12.2% of Office Assistant resumes contained Office Supplies as a skill. Let's find out what skills an Office Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Office Assistant resumes in 2020. Read below to see the full list.

1. Office Supplies

high Demand
Here's how Office Supplies is used in Office Assistant jobs:
  • Directed all administrative and project support efforts including receptionist responsibilities, organization of meetings and luncheons, and ordering office supplies.
  • Front Desk Reception *In charge of client expenses/bookkeeping *Received, logged and distributed legal correspondence *Responsible for inventory and office supplies
  • Maintained/updated employee directory, scheduled conference rooms, ordered office supplies, processed incoming/outgoing mail and deliveries.
  • Maintained office supplies inventory, provided customer service and communicated with office personnel.
  • Handled incoming/outgoing mail, ordered essential office supplies and maintained inventory stock.
  • Conducted physical inventory of office supplies and equipment.
  • Monitored office supplies and replenished stock as necessary.
  • Managed electronic/hard copy filing systems and office supplies.
  • Coordinate Inventory orders, office supplies and travel arrangements
  • Prepared office supplies and maintained inventory.
  • Maintained company-wide office supplies budget.
  • Completed filing, faxing and photo copying as needed; ordered office supplies and completed errands as assigned by the manager.
  • Answered Phones, Prepared Corporate Correspondence, Prepared Post Orders, Client File Changes, Guard Card Processing, Ordered Office Supplies
  • Opened and closed office daily, turned on or off all computers and office equipment and stocked office supplies as needed.
  • Screened phone calls, monitored and updated supervisor's calendar, purchased office supplies and equipment approved by Office Manager.
  • Conducted office duties such as filing, typing, mailing, monitoring incoming faxes, ordering and stocking office supplies.
  • Routed calls, processed orders, entered and retrieved data, processed bulk mailings and office supplies, scheduled meetings.
  • Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.
  • Performed copying, scanning, faxing, filing, and other general administrative duties Maintained office supplies and managed petty cash
  • Receive and collates all equipment, office supplies and cleaning bought by the agency and distributes the requested area.

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2. Data Entry

high Demand
Here's how Data Entry is used in Office Assistant jobs:
  • Offered and accepted various positions while still job hunting including data entry, receptionist, administrative assistant and procurement associate.
  • Performed Office Manager duties including answering phones, data entry, and relaying detailed/confidential insurance information in Outlook/IMS System.
  • Filed Client profiles Completed Data entry for current and prospective clients Calculated personal and job related expenses for budgeting
  • Executed data entry, proofreading, compiling statistical reports, overhauling filing systems and assisting in administrative duties.
  • Performed data entry for various materials including but not limited to correspondence reports and newsletters.
  • Ensured patient confidentiality when completing data entry for patient intake and projects as assigned.
  • Assisted owner with daily office duties including customer relations, detailed data entry and logistics
  • Preformed data entry utilizing AS/400 in-house computer program reflecting materials and quantities consumed.
  • Performed large-scale, detailed data entry regarding mortgage & financial information.
  • Manage patient information and data entry into automated medical charts.
  • Managed all data entry aspects utilizing Timberline software.
  • Managed digital documents and data entry.
  • Maintained weekly bar inventory with data entry
  • Completed daily data entry responsibilities.
  • Assisted the Office Manager in daily tasks, maintained bookkeeping records and office filing system, data entry and weekly payroll.
  • Assist VP of Institutional Advancement with daily office procedures such as filing, record keeping, data entry and office organization.
  • Handle co-payments, incoming calls, schedule procedures and appointments, new patient data entry, PT1 forms and daily filing.
  • Support Project Managers, Administrative Assistant and Interior Designers with data entry, inventory control, filing and miscellaneous office needs.
  • Helped with general office task, such as: faxing, copying, data entry, greeting all guests, etc.
  • Light Data entry in to DCS keystrokes based system, including patient information dob, name and date of service details.

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3. Customer Service

high Demand
Here's how Customer Service is used in Office Assistant jobs:
  • Provided excellent customer service and information to constituents, prepared responses to inquiries, maintained and improved customer relations.
  • Provided excellent customer service on a regular basis by greeting and assisting customers with a positive attitude.
  • Displayed exceptional communication skills in a fast-paced environment while providing outstanding customer service to clients and employees.
  • Provided customer service including receiving visitors, receiving deliveries and maintaining records of staff and visitors.
  • Interacted with students and faculty to process in-person requests for documents and provided excellent customer service.
  • Provided customer service to customers, assisted potential customers by answering questions and assisted visitors.
  • Collaborated with co-workers on numerous projects to provide high consumer satisfaction and customer service.
  • General office customer service to patients, visitors/family members, and administrative staff.
  • Communicate with each person professionally and provide excellent customer service to each person.
  • Communicated with the main office customer service representatives to troubleshoot any order problems.
  • Provide exceptional customer service to phone callers and in-person request for information/services.
  • Bestowed excellent customer service at all times to interdepartmental coworkers and clients.
  • Completed sales orders Data entry Customer service Monitored contracts Prepared sales reports
  • Required excellent customer service skills for interaction with vendors and homeowners.
  • Provide exemplary customer service and effective solutions to patient concerns.
  • Handled customer service/ interaction with customers to ensure exceptional satisfaction.
  • Started off as assistant and customer service representative to agency.
  • Worked to meet productivity goals while maintaining exemplary customer service.
  • Provide quality customer service to incoming customers and callers.
  • Performed administrative duties, document management, and customer service

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Office Assistant jobs:
  • Responded to incoming correspondence, phone calls and maintained office equipment and supplies including purchase requisitions and management of inventory.
  • Answered phone calls and relayed messages Delivered office material to different work stations Updated community center records
  • Performed receptionist responsibilities; greeted and directed visitors; answered and directed phone calls.
  • Organized documents/files Handled classified information Operated fax machine/ printer Retrieved phone calls/ Relayed messages
  • Facilitate international and domestic phone calls to vendors.
  • Answered phone calls, scheduled appointments, maintained a neat and organized office space, and sometimes handled aspects of payroll.
  • Answered phone calls, set appointments and maintain a clean office environment by filing paper work and keeping documents up to date
  • Organized paperwork, made appointments, answered phone calls, answered clients emails, and arranged travel accommodations for business trips.
  • General office and secretarial work: answering phone calls, filing, making appointments and assisting the doctor with patients.
  • Receive and maintain book keeping, direct phone calls, mail, emails, voice mails, and accounts.
  • Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition.
  • Answered phone calls from customers who inquired about end of life care and the use of living wills.
  • Make Appointments, answer phone calls, cash handling, chart filing, copies, and assist doctor.
  • Answered all incoming phone calls, kept track of teacher/student ratio, and scheduled all incoming children times.
  • Answered phone calls to provide customer assistance and directed phone calls to the appropriate department(s).
  • Executed daily operations of filing paperwork, answering phone calls and directing the caller to the correct destination.
  • Assisted in general office detail, greeted guests, students and staff, answered and transferred phone calls.
  • Greeted customers and visitors, answered phone calls, took messages, and helped with complaints and concerns.
  • Greeted people, answered phone calls, build charts in Excel, and filed, copied/scanned and typed documentation
  • Performed multiple daily duties such as organizing and stocking inventory, answering phone calls, and organizing events.

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5. Telephone Calls

high Demand
Here's how Telephone Calls is used in Office Assistant jobs:
  • Fielded telephone calls and answered customer inquiries about policies; interpreted for Spanish-speaking customers; performed Daily Payment Reminder calls.
  • Received and directed telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
  • Answered telephone calls and provided information to callers or transferred calls to appropriate individuals.
  • Answered incoming telephone calls with professional and knowledgeable responses while providing service and information.
  • Received incoming telephone calls; received visitors and directed to proper destination.
  • Greeted visitors and answered and distributed approximately 100 telephone calls daily.
  • Provided excellent customer service by answering questions and managing telephone calls.
  • Photocopied documents Typed correspondence and memorandums Answered inbound telephone calls
  • Fielded telephone calls and forwarded correspondence to concerned personnel.
  • Received and transferred telephone calls; communicated messages.
  • Answered emergency telephone calls and ensured communication.
  • Answered incoming telephone calls and handled accordingly.
  • Answer incoming telephone calls in a high-volume environment
  • Received and relayed emergency telephone calls.
  • Answered incoming telephone calls *Data Entry
  • Received and screened visitors/department personnel and answered telephone calls in a prompt, courteous manner, using discretion & good judgment.
  • Served as first point of contact for clients; fielding and routing telephone calls, dispatching service, and assisting caretakers.
  • Served as first point of contact, fielded and routed telephone calls, greeted visitors, and responded to customer inquiries.
  • Provided administrative support, including assisting physicians the application and credentialing processes and answering and screening telephone calls for the CAO.
  • Assisted the event planners with administrative needs (filing, faxing, telephone calls, creating spreadsheets, managing budget).

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6. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Office Assistant jobs:
  • Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
  • Provided assistance to Retention Counselors in scheduling appointments, coordinated orientation for incoming freshmen, and attended different seminars.
  • Provided administrative support that included scheduling appointments, correspondence calls, maintaining access systems, and updating online calendars.
  • Assisted staff with general office duties including filing/prepping charts and medical records/scanning/faxing/answering phones/scheduling appointments using the Simon System.
  • Assisted students in scheduling appointments, answering questions and ensuring they received proper information and excellent customer service.
  • Performed clerical medical office duties including answering calls, scheduling appointments, checking insurance benefits and co-pays.
  • Provided executive-level support of the Administrator, including typing correspondence, screening calls, and scheduling appointments.
  • Performed duties which included scheduling appointments, greeting customers, processing orders and maintaining costumer database.
  • Assisted staff with general office duties including filing/prepping charts/medical records/scanning/faxing/scheduling appointments using the Simon system.
  • Maintained a professional appearance/attitude while attending to patients needs, including scheduling appointments.
  • Performed administrative assistant functions, including scheduling appointments, faxing and mailing.
  • Worked in the weatherization department contacting clients and scheduling appointments for coordinators.
  • Provide exceptional customer service including scheduling appointments and repair estimates.
  • Assisted customers in scheduling appointments and purchasing merchandise.
  • Maintained a balanced calendar through scheduling appointments.
  • Answered phones, scheduling appointments, preparing patient charts, roomed patients and assisting patients with any questions or concerns necessary.
  • Assisted in Bookkeeping, scheduling appointments for the Director of the Department, filing, answering phones and monitoring student activities.
  • Maintained the Pastor and other staff calendars, by scheduling appointments, travel arrangements, and coordinated meetings through Microsoft Outlook.
  • Performed front office tasks for a busy psychiatric practice including: answering phones, scheduling appointments, processing payments, etc.
  • General secretarial tasks such as answering phones, scheduling appointments, setup files, verifying insurances, ordering supplies and filing.

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7. Front Desk

high Demand
Here's how Front Desk is used in Office Assistant jobs:
  • Maintained front desk and communication with patrons Processed materials using various interfaces and computer systems, troubleshoot when necessary
  • Managed a medical front desk and maintained manual and computerized scheduling including urgent visits and referrals.
  • Obtained medical transcripts from other dental practices while managing front desk utilizing computerized scheduling.
  • Performed front desk activities, including scheduling, record-keeping, and tutoring-coordination.
  • Worked directly under company receptionist covering front desk duties on an on-call basis
  • Demonstrated proficiency in telephone and front desk reception within a high-volume environment
  • Assisted with front desk operations including scheduling and billing
  • Front desk receptionist and assistant veterinary tech.
  • Demonstrated expertise in managing front desk operations.
  • Provided front desk reception and communications distribution.
  • Handled all front desk responsibilities such as; greeting customers and patients as well as answering any questions regarding eye examinations.
  • Handled busy front desk reception area for a staff of 50, with extremely high call volume (50+ lines).
  • Front Desk Greeted guests, scanned member's cards into the computer, answered phones opened the facility/performed opening duties.
  • Maintained and assisted with Office/ Front desk operations with, and in the absence of employer, Dr. Hillary Thing.
  • Answered front desk telephone, assisting students and employers with career services information and transferred calls to the appropriate recipient.
  • Worked as a secretary at the front desk, took monthly payments, and processed all transactions through the computer.
  • Worked at the front desk - scheduled patients' appointments, filed patients' charts, and answered calls.
  • Performed clerical duties such as xeroxing, faxing, taking phone calls, filing, and managing front desk.
  • Maintain Reception Area-Maintain the reception area and front desk to ensure it is clean, welcoming, and secure.
  • Assisted receptionist during lunch or any other breaks or absences and provide support to front desk operations in office.

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8. Patient Care

high Demand
Here's how Patient Care is used in Office Assistant jobs:
  • Generated invoices, filed paperwork, entered expenses pertaining to ambulatory services, and scheduled patient care
  • Communicated confidentially with clinicians regarding patient care, and managed patient records manually and electronically.
  • Assisted in overall patient care and operation of medical equipment under the direction of nurse/physician.
  • Administered routine patient care & monitoring, including instrument and material setup and sterilization.
  • Maintained productivity through exceptional patient care, accommodating the completion of daily responsibilities.
  • Process all requests/orders for patient care by fax/phone/computer/intercom and imprinters.
  • Managed patient care report data for county emergency medical services.
  • Communicated with hospitals and physicians concerning patient care and information.
  • Assisted physical therapists with patient care responsibilities as needed.
  • Individualized patient care and education prior and after procedure.
  • Schedule appointments for physical therapists providing in-home patient care.
  • Filed medical documents necessary for patient care appropriately.
  • Perform patient care responsibilities for dialysis treatment.
  • Prioritize patient care according to acuity and schedule patient procedure, schedule and confirm patient appointments/surgical procedures, maintain patient records.
  • Coordinate patients' entry into and through the health care system; coordinate patient care services and serve as patient advocate.
  • Served as a Chiropractic therapist in a busy Chiropractic office with daily duties of assisting the doctor with patient care.
  • Provided administrative support to the Director, Patient Care Director, Coordinators and support staff of the Emergency Medicine Department.
  • Provided patient care and assistance to the Dr.'s during procedures performed in the office, charting and scheduling referrals.
  • Worked before with same practice in 1995-1999 Assisted with patient care, check-in and check-out, and general office billing.
  • Perform a variety of clerical and patient care duties that are essential to the daily operations of the Outpatient Center.

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9. Insurance Companies

high Demand
Here's how Insurance Companies is used in Office Assistant jobs:
  • Scheduled patient appointments/follow up visits, referrals, submitted insurance claims, provided necessary patient information to physicians and insurance companies.
  • Reviewed and organized confidential applications for submitting to insurance companies for approval of health, life and accidental death insurance.
  • Contacted Dental Insurance Companies in order to determine patient's eligibility, history and co-payments and elaborated treatment plans.
  • Maintained good relationship with contractors, insurance companies and all professional personnel involved with running a contracting company.
  • Verified medical insurance by contacting numerous health insurance companies via telephone and complete required insurance forms.
  • Maintain filing, data entry, calling insurance companies for benefit information, accounts receivable/collections.
  • Assisted with establishing captive insurance companies and provided professional services for over 100-health care providers.
  • Contacted insurance companies to confirm benefits and performed various office management tasks.
  • Call insurance companies to verify patient eligibility and verify claim statuses.
  • Communicate with insurance companies and other services to facilitate patient appointments.
  • Work directly with insurance companies to verify benefits and eligibility.
  • Send all necessary documents to insurance companies for prior authorization.
  • Communicated with patient clients' legal representation and insurance companies.
  • Managed relationships with insurance companies to ensure proper billing procedures.
  • Facilitated and resolved billing disputes with health insurance companies.
  • Verified residents eligibility and claims status with insurance companies.
  • Organized paperwork and payment arrangements from multiple insurance companies.
  • Transmit completed appraisal estimates and supplements to insurance companies.
  • Contacted insurance companies regarding patient coverage and obtained authorizations.
  • Verify patient insurance benefits with various insurance companies.

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10. Sort

high Demand
Here's how Sort is used in Office Assistant jobs:
  • Post sorting, collection and distribution of documents; assisted authentication of documents in accordance with the benefit verification framework.
  • Distributed executives mail, sorted and prioritized, arranged messenger and overnight package services.
  • Sorted and delivered incoming postage for all library departments.
  • Received, sorted and distributed all incoming/outgoing mail/packages.
  • Organized and sorted information to appropriate assistant.
  • Sorted and classified documents according to guidelines.
  • Received and sorted email and electronic deliveries.
  • Opened, sorted and distributed incoming correspondence.
  • Sorted mail and made inter-campus deliveries
  • Fill out documents, review them and sort each one by date and in the proper category they are labeled to.
  • Helped out running different activities during camp including, canoeing, archery, boating, assorted team building exercises and games.
  • Debugged and helped launch the new TimeshareWare software used by the company to database their customers and owners of the resort.
  • Organize different information into binders, sort, alphabetize contract copies into binders and collate sample packets for trade shows.
  • Open and close the office, type correspondence, switchboard, filing, faxing, copier, and sort mail.
  • Answered a 10 line phone system, greeted clients, delivery personal, sorted and processed incoming and outgoing mail.
  • Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and sorting.
  • Sorted and organized mail deposits, followed up on customer order calls, and filed customer orders and invoices.
  • Worked with office manager to maintain daily tasks such as filing, sorting mail, and answering customer calls.
  • Perform general clerical duties such as answer and pass incoming calls, photocopy documents and receive and sort mail.
  • Performed administrative functions such as faxing, sorting mail, and processing paperwork in a timely and efficient manner.

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11. Appropriate Person

high Demand
Here's how Appropriate Person is used in Office Assistant jobs:
  • Handle calls and inquires ensuring timely delivery and dissemination of important information to appropriate personnel while maintaining confidentiality of information.
  • Signed for all deliveries/courier shipments, verified contents per shipping bill & notified appropriate personnel when packages/deliveries arrived.
  • Greet and assist visitors in contacting appropriate personnel; issue visitor badges and follow established security procedure.
  • Delivered exceptional customer service by professionally answering phones and managing customer inquires to appropriate person.
  • Directed and/or re-directed visitors to the appropriate personnel areas and facilitated messages as necessary.
  • Maintained filing system; handled mail distribution, distributed correspondences to appropriate personnel.
  • Provided telephone coverage, answered questions and directed calls to appropriate personnel.
  • Performed responsibilities of handling telephone calls and directing callers to appropriate person.
  • Provided customer service, answered questions and directed calls to appropriate persons
  • Operated telephone system by directing incoming calls to appropriate personnel.
  • Responded to telephone inquiries and connected callers with appropriate personnel.
  • Received and distributed written correspondence to the appropriate person.
  • Coordinate external support tasks and contacting appropriate personnel.
  • Obtained information by contacting appropriate personnel or patients.
  • Received incoming calls and directed to appropriate personnel.
  • Distributed mail to appropriate personnel within Department.
  • Transferred incoming calls to appropriate personnel.
  • Communicated parents needs/concerns to appropriate personnel.
  • Assigned electronic prescriptions, consult notes, and scanned official documents to the appropriate persons and in the electronic medical records.
  • Clarified any questionable invoice prices, to include overdue invoices; recorded all requests for services and channeled to appropriate personnel.

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12. Quickbooks

high Demand
Here's how Quickbooks is used in Office Assistant jobs:
  • Compiled payroll records, detected and reconciled discrepancies, accurately reported outcomes using QuickBooks.
  • Administered executive responsibilities to assist the office manager with administrative task and operating QuickBooks.
  • Utilized QuickBooks software and additionally responsible for processing payroll for the company.
  • Established and maintained a QuickBooks accounting system to reflect accurate financial records.
  • Manage accounting information using QuickBooks accounting software.
  • Created customer estimates using QuickBooks.
  • Assisted accountant with preparing payroll reports, reconciling expenses for vendor accounts using QuickBooks, and preparing stock certificates for transfers.
  • Answered phones, notarized titles, inspected vehicles bought, QuickBooks for checking, filing, scanning, and faxing.
  • Assisted in the office by using QuickBooks to record customer transactions, company expenses, and company's loyalty program records
  • Assisted small-business owner record and organize tenant payment information with the use of Microsoft Office and Intuit QuickBooks applications.
  • Utilize Microsoft Outlook, Microsoft PowerPoint, Microsoft QuickBooks, and Microsoft Excel to generate invoices and class licenses.
  • Provided bookkeeping services using QuickBooks to seven different companies in varying degrees based on the client's needs.
  • Update internal program (MyCRM) Excel spreadsheets and QuickBooks with all estimates, invoices and payments.
  • Performed accounting duties to include payroll processing, document processing creating invoicing and billing statements via QuickBooks.
  • Educated by supervisor in QuickBooks, excel spreadsheets, and mental health provider procedure and protocol.
  • Create and issued invoices using QuickBooks on a daily basis and apply funds received from customers.
  • Prepared campus orders, invoices, deposits, and entering transactions in QuickBooks and Excel.
  • Worked with QuickBooks in creating invoices, purchase orders, and entering credit card information.
  • Experience with QuickBooks software, all Microsoft platforms, payroll, and inventory management software.
  • Attended to general office duties including computer data entry (QuickBooks Pro & Excel).

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13. Medical Records

high Demand
Here's how Medical Records is used in Office Assistant jobs:
  • Updated and maintained medical records and billing information to ensure records and personal information was securely maintained and filed correctly.
  • Selected office associate to implement medical data entry software to increase efficiency in organizing and filing medical records.
  • Maintained strict confidentiality in filing and retrieving medical records, scheduling appointments and handling incoming telephone calls.
  • Accessed electronic medical records to schedule and cancel appointments and briefly discussed dental insurance coverage.
  • Aided in transitioning to electronic medical records, organized, scheduled testing within office.
  • Transcribed recorded messages and practitioners' diagnoses and recommendations into patients' medical records.
  • Assisted in medical records maintenance by entering and updating patient demographics into computer system.
  • Represented the corporation by conducting calls for medical records for numerous medical facilities.
  • Uploaded medical reports received electronically via fax system/mail to patient's medical records.
  • Audited patient medical records by proof reading documentations for accuracy and completeness.
  • Maintained doctors calendar, scheduled personal and professional appointments, medical records.
  • Assisted attorneys and paralegals in collecting information such as medical records.
  • Coordinated admission processes, verified insurance and prepared medical records/agreement packets.
  • Maintained daily contact with physicians for completion of outstanding medical records.
  • Assisted account managers for medical records retrieval from hospitals and facilities.
  • Filed medical records, completed bank deposits regarding clinical testing.
  • Recorded all Medical records of patients into the computer accurately.
  • Performed regular capsule endoscopy procedures and assisted in Medical Records.
  • Maintained patient confidence by completing and safeguarding medical records.
  • Maintained client medical records adhering to strict confidentiality.

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14. Powerpoint

high Demand
Here's how Powerpoint is used in Office Assistant jobs:
  • Fall Gala, Exhibition events -Scanned art slides -Updated website information -Created and distributed gallery correspondence -Created PowerPoint presentations
  • Developed innovative PowerPoint presentations used by different departments within the company to promote growth of the company.
  • Filed paperwork, organized PowerPoint presentations, assisted with typing correspondence and faxed documents to appropriate destination.
  • Assisted and prepared documents, PowerPoint presentations and other HR related literature for various workshops and orientations.
  • Prepared PowerPoint presentations for weekly sales meetings including distribution of handout material for the Marketing team.
  • Prepare presentations using Microsoft publishers and PowerPoint, prepared monthly Wellness Newsletters.
  • Designed informational and recruitment material such as pamphlets and PowerPoint presentations.
  • Developed PowerPoint presentations, marketing material and an internal company website.
  • Developed innovative PowerPoint presentations used by management to market executive programs.
  • Devised and/or updated PowerPoint presentation and coordination for staff members.
  • Prepared communications including PowerPoint presentations, reports and business correspondence.
  • Prepared PowerPoint presentations for the business unit as required.
  • Spearheaded innovative video and PowerPoint presentation projects supporting marketing.
  • Prepared extensive and advanced PowerPoint presentations for the Director.
  • Prepared business correspondences using Microsoft Excel and PowerPoint.
  • Created presentations for various corporate departments using PowerPoint.
  • Prepared presentation material for upcoming events via PowerPoint.
  • Created and delivered PowerPoint presentations for quarterly seminars.
  • Prepared and updated PowerPoint presentation used at fairs.
  • Assisted administrators and teachers with PowerPoint presentations.

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15. Reception Area

average Demand
Here's how Reception Area is used in Office Assistant jobs:
  • Researched and retrieved information, maintained reception area, answered telephones and dispatched information to customers over phone and in person.
  • Managed the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
  • Managed front reception area; identified matters which required priority handling and initiated action.
  • Maintained Undergraduate Admissions reception area and served as initial contact for university guests.
  • Maintain a professional reception area; organize patient educational material etc.
  • Maintained a professional appearance in reception area and conference rooms.
  • Implemented new systems and updated technology to reception area.
  • Organized reading material and maintained an orderly reception area.
  • Managed reception area through filing paperwork and organizing records.
  • Greeted and accommodated students and faculty at reception area.
  • General maintenance of reception area, organized pamphlets.
  • Control inventory relevant to reception area.
  • Managed reception area and greeted visitors.
  • Maintained cleanliness of reception area.
  • Maintain a professional reception area.
  • Provided general office support by performing a variety of clerical activities and related tasks while positioned in the main reception area.
  • Oversee reception area, as well as greet, direct and serve as a liaison for all incoming clients and guests.
  • Provide coverage of the reception area, serving as a first point of contact for incoming clients, counsel and guests.
  • Maintained a clean reception area Completed data entry Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Control the reception area to assure appropriate security and general office traffic flow; screening and greeting visitors, receiving deliveries.

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16. Clerical Support

average Demand
Here's how Clerical Support is used in Office Assistant jobs:
  • Coordinated referrals to mental health and outside organizations, provided clerical support for service coordinators, communicated and resolved patient issues.
  • Assisted grade-level teachers with diversified clerical support in areas of document proofreading, duplication, collating and distribution, and miscellaneous assignments
  • Provided comprehensive administrative and clerical support to office operations with emphasis on patient / physician relations.
  • Provide administrative and clerical support to office staff * Organized records, answered calls and disseminated information
  • Scheduled interviews for potential students, interacted with parents/students on several levels and provided clerical support.
  • Provide administrative and clerical support to Assistant Superintendent of Custody and Assistant Superintendent of Programs.
  • Provide administrative and clerical support for executive staff, including the executive director.
  • Provide general administrative and clerical support, inventory control and ordering supplies.
  • Provided clerical support organizing office supplies and paperwork & served as receptionist.
  • Provided general clerical support for one department manager and six office professionals.
  • Provided clerical support to faculty of the Boston University Occupational Therapy Office.
  • Provided administrative and clerical support to Customer Service Department and Finance Department.
  • Performed a variety of complex office/clerical support duties related to work unit.
  • Provided general administrative and clerical support for office manager and central staff.
  • Provided administrative, receptionist, and clerical support to senior management team.
  • Provide administrative and clerical support for drivers and supervisors within the department.
  • Provided clerical support in Human Resource Department for Medical Insurance Department.
  • Provided administrative and clerical support to the catering and restaurant manager.
  • Provide administrative and clerical support to the Recreational Licensed Childcare Division.
  • Provide independent clerical support with limited supervision to the School Principal.

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17. Bank Deposits

average Demand
Here's how Bank Deposits is used in Office Assistant jobs:
  • Prepared bank deposits, reconciled bank statements, performed data entry operations and verified receipts.
  • Generate, copy and verify bank deposits that are essential to continued facility operation.
  • Prepared detailed budgetary analysis, accounting and Prepared and made bank deposits.
  • Recorded and received daily payments and prepared weekly bank deposits accordingly.
  • Prepared bank deposits, maintained customer financial reports and payment history.
  • Reconciled daily earnings prepared and delivered daily bank deposits.
  • Processed and documented insurance payments for bank deposits daily.
  • Managed incoming/outgoing correspondence and bank deposits.
  • Run Bank Deposits Keep log of recorded documents Copy, put together and deliver council packets Set up rooms for meetings.
  • Cash Office store opening and closing, count and balance money from registers, lock in safe, make bank deposits.
  • Count all cashiers tills after each shift, make change for the cashiers, balance the safe and make bank deposits.
  • Open, sort, and distribute mail and ran office errands to the post office and bank deposits for clients.
  • Bank deposits and Mail run Sort Mail Roster and Calendaring Fed X and Certified entry into billing system Scan files Faxes
  • Followed established procedures for processing receipts, cash, etc., prepare bank deposits, investigate and resolve customer queries.
  • Applied principles of good cash control, operated and balanced cash drawer, processed bank deposits, and maintained records.
  • Worked in the office when office assistant is out or on vacation to help prepare the daily bank deposits.
  • Complete and verify store reports by entering cash / credit sales, invoices, payroll, and bank deposits.
  • Prepared bank deposits, opening and dispensing mail, scan documents and saving them to the appropriate computer files.
  • Performed various accounting duties including tracking account receivables, collecting payments for completed repairs, and making daily bank deposits
  • Performed administrative duties including faxing, filing, bank deposits, invoicing, and managing incoming and outgoing mail.

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18. Fax Machines

average Demand
Here's how Fax Machines is used in Office Assistant jobs:
  • Scanned hard-copy documents using optical character recognition software using advanced feature keys on photocopy and fax machines.
  • Perform other clerical and administration duties including photocopying and operating fax machines.
  • Use of all office machines such as fax machines, copiers, computers, telephones, microfilm, printers, etc.
  • Operate a variety of equipment, including computer terminals, printers, fax machines, calculators, imaging and scanning machines.
  • Operate office equipment, such as fax machines, online fax, copiers, scanners, and web access messaging systems.
  • Replenish printers, copiers, fax machines, all break room supplies, while maintaining the conference rooms and break area.
  • Operated a variety of equipment including: word processors, computer terminals, copy machines, fax machines, and calculators.
  • Use of office equipment, such as fax machines, printers and copiers, as well as computers and business software.
  • Operate office machines such as scanners, fax machines, and computers Using Excel and Microsoft to created documents and tables.
  • Operated office equipment, including fax machines, copiers, and phone systems; arranged for repair of the same.
  • Operated office machines, such as copy, scan, print and fax machines, voice mail systems and computers.
  • Monitor usage and enforcing of center rules and regulations regarding public PC's, copiers, phones & fax machines.
  • Operated office machines, such as copiers and scanners, fax machines, voice mail systems, and personal computers.
  • Operated standard office equipment including computers, copy machines, fax machines, scanners, and basic word processing programs.
  • Performed basic office assistant duties such as answering phone, recording messages, completing paperwork, and operating copy/fax machines.
  • Operated office equipment (copiers, fax machines and printers), supported upper level management and office staff.
  • Operate office equipment including copy machines, scanners, fax machines, computers, printers, and other equipment.
  • Operate office equipment such as; computers, fax machines, photocopiers, scanners, and answer the telephone.
  • Operate office equipment, such as fax machines, copiers, type writers, computers, telephones, etc.
  • Operated office equipment, such as fax machines, scanners, copiers, personal computers, and addressing machines.

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19. Word Processing

average Demand
Here's how Word Processing is used in Office Assistant jobs:
  • Utilized automated word processing equipment to produce correspondence, forms, reports, statistical information and other departmental data.
  • Perform a wide variety of administrative support work including word processing proofreading filing checking and recording information on records.
  • Answered phones, communicating with co-workers, assisted with editing/proofreading of publishing documents, word processing of product information
  • Performed clerical duties to include correspondence, filing and telephone reception using various word processing software utilities.
  • Provide word processing, data entry and clerical support to administration, communication and membership departments.
  • Operated a variety of office equipment including a computer and associated word processing and spreadsheet applications.
  • Worked independently with minimum supervision operating word processing programs, office equipment and other software.
  • Provided administrative support including typing/word processing, mail preparation, copying, and distribution.
  • Prepare written forms of communications using standard or non-standard forms/letters using word processing software.
  • Typed tariff pages into Wang Word Processing System and performed additional managerial support.
  • Used specialty and mainframe computer applications including word processing and spreadsheet applications.
  • File and organize information * Data entry/Word Processing * Mailing * Assist customers/co-workers
  • Utilized office automation equipment and word processing software to perform pharmacy inventory.
  • Typed and distributed all correspondence utilizing word processing software.
  • Performed word processing and other computer operations.
  • Assist program Directors with various clerical tasks, grading student exams, file organization, word processing, and Power Point.
  • Handled incoming calls and assisted other administrative staff with office tasks, including word processing, marketing, and library maintenance.
  • Conducted general office and reception duties: word processing, expense reports, maintaining archives, screening and directing incoming calls.
  • Performed clerical activities such as filing, typing, word processing, faxing, photocopying, and mailing out material.
  • Schedule performs word processing activities; format, revise and print out final copies of complex documents for the employees.

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20. Travel Arrangements

average Demand
Here's how Travel Arrangements is used in Office Assistant jobs:
  • Make travel arrangements for the supervisor using an automated computerized system to prepare travel orders and vouchers to ensure travel arrangements.
  • Scheduled meetings for software engineers, prepared travel arrangements and processed Visas and Passports preparing them to travel internationally.
  • Coordinated all travel arrangements for corporate management, including hotels and car rental for up to seven corporate executives.
  • Coordinated national and international travel arrangements for clientele, processed payments and invoices, reconciled business financial records.
  • Coordinated office functions including court calendar management, scheduling of client meetings, and attorney travel arrangements.
  • Schedule travel arrangements for instructors and regional staff for community events and monthly regional meetings.
  • Scheduled conference calls, expedited travel arrangements, and reserved and prepared conferences when required.
  • Coordinated travel arrangements, maintained database and ensured the delivery sewing equipment domestically and internationally.
  • Organized and assisted in travel arrangements for staff and implementation of events for organization.
  • Coordinated travel arrangements, maintained database and ensured the delivery of products to distributors.
  • Arranged complex travel and international travel arrangements, and logistics including Passport issuance.
  • Managed domestic and international travel arrangements and Visas, and created expense reports.
  • Assist in making domestic and international travel arrangements for senior- level executives.
  • Coordinated time management for internal/external meetings, travel arrangements, calendar management.
  • Managed Travel Resource Administration to ensure efficient and cost effective travel arrangements.
  • Schedule attorney travel arrangements, including transportation, lodging and other amenities.
  • Handled travel arrangements and accommodations for field engineers and upper management.
  • Maintained President's files and calendar to include company-wide travel arrangements.
  • Coordinate travel arrangements for Executives and team members domestically and internationally.
  • Coordinated travel arrangements for executive officers and tracked monthly expense accounts.

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21. Internet

average Demand
Here's how Internet is used in Office Assistant jobs:
  • Conducted internet research, ran reports detailing sales, account management, and operations information, and file documentation electronically.
  • Provided internet research and administrative assistance including agreements, proposals, contracts, correspondence and rental accounts.
  • Research applications using company tools and other resources including internet and intranet sourced information and intelligence.
  • Composed and edited business proposals and other documents for Southeastern Iowa-based Broadband Internet provider.
  • Perform miscellaneous errands like install software and computer upgrade/maintenance along with Internet research.
  • Compiled sociological data and assisted with basic office needs including data entry/internet research
  • Perform various office tasks including filing, telephone communication and Internet communication.
  • Performed internet research, e-mail correspondence, and streamlined office communications.
  • Performed educational research on internet; input data for educational survey.
  • Researched alumni and donors of the university using internet database.
  • Serviced internet and phone customers with product warranty assistance.
  • Researched/gathered information on the internet upon work cases.
  • Researched and obtained documents or Statutes from books/internet.
  • Gathered information on potential properties through internet research.
  • Conduct internet research and gather documentation for reports.
  • Download electronic records from external Internet portals.
  • Conduct Internet research and managed computer databases.
  • Researched internet media public articles for archiving.
  • Performed internet research for marketing strategy.
  • Researched industry-specific companies via the internet.

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22. Direct Calls

average Demand
Here's how Direct Calls is used in Office Assistant jobs:
  • Redirect calls to medical assistants and administrative support staff as appropriate.
  • Answer telephones and direct calls to appropriate staff, providing information, taking messages, and scheduling appointments or medical consultations.
  • Manage front desk duties such as, managing and route all incoming calls, take messages, and direct calls internally.
  • Answer telephones, direct calls, receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Answer phone calls and direct calls to appropriate parties or take messages for incoming freshmen, transfer and current students.
  • Answer the telephone in a courteous, friendly and professional manner and direct calls to appropriate parties or take messages.
  • Answer telephones in courteous and professional manner, direct calls to the appropriate staff member and take messages if necessary.
  • Sign in students to see counselors, answer the Phone, and direct calls to proper sources of information.
  • Answer phone, direct calls, create invoices, take inventory, file, fax and scan documents.
  • Create newsletters, answer and direct calls in a prompt and professional manner, and file necessary documents.
  • Answer phone: provide answer to questions; direct calls to appropriate programs; greet visitors and clients.
  • Answer and direct calls, assist comptroller, surgery schedulers, word process and accounting spread sheets.
  • Answer multiple phone lines and respond to caller's questions or direct calls to the appropriate party.
  • Answer multiple phone lines direct calls throughout the company and abroad and other duties assigned to me.
  • Handle incoming calls courteously, and direct calls to appropriate employees or partners using a switchboard.
  • Consist of office duties such as, answering incoming and outgoing calls and direct calls accordingly.
  • Receive all main-line telephone calls for the agency; direct calls to appropriate office or individual.
  • Call to confirm next days appointments, direct calls to correct personnel and/or take accurate messages.
  • Perform basic office duties such as answering the telephone, direct calls, emails and faxes.
  • Answer phones, direct calls, assist customers, take payment, generate and process invoices.

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23. Special Events

average Demand
Here's how Special Events is used in Office Assistant jobs:
  • Scheduled and organized meetings and special events; including but not limited to arranging invitations and ordering catering services.
  • Coordinated special events including scheduling classes, arranging transportation and hotel accommodations, ordering diet-specific menus and tracking attendees.
  • Prepared correspondence letters to visitors collated and mailed invitations for special events and performed other clerical related assignments.
  • Performed various tasks including the financial reconciliation of philanthropic accounts and assisting in event planning for special events.
  • Provided administrative support to staff; Coordinated corporate luncheons and develop presentations for meetings and special events.
  • Provided Administrative Support to Program Coordinators who created program and special events ensuring other facilities i.e.
  • Organized special events including coordination of activities and facilitating procurement of necessary materials.
  • Provided administrative, secretarial and clerical support for special events.
  • Helped organize special events and festivals for residential students.
  • Designed and organized promotional materials for campus special events.
  • Created display boards promoting special events and inspirational quotations.
  • Plan and organize special events including annual budget preparation.
  • Provided support for special events including maintaining reservation counts.
  • Perform collection and greeting responsibilities for special events.
  • Coordinated luncheons and developed meetings for special events.
  • Assisted with coordinating special events for organization.
  • Coordinated and managed special events and receptions.
  • Organize and administrate special events and meetings
  • Create promotional advertising for special events.
  • Arranged and facilitated special events.

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24. Special Projects

average Demand
Here's how Special Projects is used in Office Assistant jobs:
  • Entrusted with the organization and implementation of special projects and completed tasks independently within deadlines.
  • Coordinated, implemented, and monitored special projects within assigned area of responsibility.
  • Provide general administrative duties for special projects within different departments.
  • Researched problem situations and completed special projects as assigned.
  • Worked on special projects which included extensive data entry
  • Completed special projects and miscellaneous assignments as required.
  • Collaborate with administrative team to complete special projects.
  • Assisted supervisor and upper management with special projects.
  • Handled administrative research projects and/or special projects.
  • Assisted financial aid professionals/ management with special projects
  • Developed special projects and other related activities.
  • Performed special projects/duties as instructed by supervisor.
  • Performed highly confidential special projects.
  • Obtain referrals, retrieve labs, verify Insurance and input data into system, complete special projects as requested by management.
  • Conduct special projects for company executives, including research, tracking budget documents and mailing items to vendors and board members.
  • Assisted Controller with special projects, data entry, bank reconciliation, general ledger posting, assist other departments when needed.
  • Assisted owner with special projects and filled in when extra labor was needed (i.e painting, cleaning, etc.)
  • Complete special projects as assigned including organizing contact list and filing system of all back office suppliers and pharmaceutical reps.
  • Communicated repair issues with maintenance staff members, offers and provided assistance with special projects and generated rapport with vendors.
  • Perform department or agency-related duties or special projects as directed by supervisor, including the facilitation of monthly fire drills.

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25. Computer System

average Demand
Here's how Computer System is used in Office Assistant jobs:
  • Provided data entry organization of staff records and other pertinent information into computer system for proper accountability.
  • Maintained payroll information by collecting, calculating and entering appropriate data into the company computer system.
  • Organized office paper work and updated current information in computer system for residents when necessary.
  • Generated invoicing in company accounting systems, also learned other computer systems required by customers.
  • Assisted clients with setting up reservations and filing reservation documents in company computer system.
  • Input grievances into the computer system for filing Repaired equipment Handled special assignments
  • File confidential records/ entered information into computer system for easy follow up.
  • Utilized a customized computer system to input data and retrieve product information.
  • Managed computer systems for applications, database management and word processing.
  • Entered daily enrollment of attendance and scheduled activities into computer system.
  • Input immunization history into computer system and submit annual State reports.
  • Maintained records by entering data into computer system for analysis and review
  • Located and monitored overdue accounts, using an automated computer system.
  • Implemented a new computer system for patient personal information.
  • Scan confidential documents into computer system on monthly basis.
  • Conduct monthly inventory and input into computer system.
  • Input all relevant customer information into computer system.
  • Maintained records and data in specialized computer systems.
  • Operated multiple computer systems simultaneously with phone systems.
  • Managed data entry of architectural computer system.

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26. Office Tasks

average Demand
Here's how Office Tasks is used in Office Assistant jobs:
  • Scheduled patient appointments, assisted with periodontal charting, filed patient information, assisted with general office tasks
  • Assisted with everyday office tasks, coordinated meetings, problem-solving sessions and efficient multicultural communication.
  • Performed administrative office tasks; organized incoming and outgoing study abroad applications.
  • Maintained company records and performed daily office tasks ensuring orderly business
  • Perform office tasks including scheduling and communication with patients.
  • Collected and organized sales data Answered phones General office tasks
  • Answered telephone Scheduled appointments Completed office tasks
  • Manage daily operational office tasks.
  • Performed office tasks and assisted students
  • Assisted students and faculty with office tasks; including answering telephone calls/emails and fulfilled inquires about the program and university.
  • Supervised a shop, where I oversaw: sales, office tasks, and upkeep of the store and property.
  • Answered phone lines to field questions, scheduled student advising appointments, filed student records and performed general office tasks.
  • Assisted professors with general office tasks such as keeping track of tests, printing and copying, and keeping organized.
  • Assisted owner with general office tasks (i.e., help with marketing materials, filing, phone calls, mailings)
  • Preformed several office tasks such as filing paperwork, answering phones, and completing all necessary daily paperwork and assignments.
  • Responded to all customer inquiries and fulfilled daily office tasks within timely and efficient manner for round-the-clock industrial cleaning service.
  • Assist with general office tasks such as making copies, sending scanned documents, and both sending and receiving faxes.
  • Performed common office tasks for the doctor such as answering calls, sending faxes, and other clerical duties.
  • Complete office tasks such as filing invoices, cutting paychecks, and answering phones in a professional work environment.
  • Perform basic office tasks such as filing, open job files, answering phones, and printing and copying.

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27. Database

average Demand
Here's how Database is used in Office Assistant jobs:
  • Developed and updated various databases, including textbook inventory, faculty profile database, and student grievance/solution database.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Maintained records in tangible and electronic format; digitized documents and uploaded them into electronic database.
  • Maintained database and updated information of identified gang members and incarcerated individuals in Fresno County.
  • Performed general administrative support, including customer scheduling, bookkeeping, and maintenance of customer database
  • Worked extensively with both Corporate Hospitality and Sales Departments to provide support with database management.
  • Generated client invoices, entering billable hours for attorneys using industry-specific billing program/database.
  • Research, analyze and prepare defendant and restitution recipient information into collections database.
  • Manage organize and record information in company database and created backups as necessary.
  • Performed intake appointments with costumer and clients, entered information into databases.
  • Confirmed and recorded documentation contained in shipping manifests per the company database.
  • Processed all paperwork needed in daily activities and managed various electronic databases.
  • Maintained complex database and abstract information for product analysis and reporting purposes.
  • Assisted with inventory by entering data into the database from documented information.
  • Produced quarterly newsletter and maintained donation database of documented cash/in-kind donations.
  • Created databases and spreadsheets that improved budget management and reporting accuracy.
  • Search and query online database for information related to museum inventory.
  • Maintain database for existing clients in updating and editing current information.
  • Received commercial orders from customer service and entered into database.
  • Entered student information into computer database and performed regular updates.

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28. High Volume

average Demand
Here's how High Volume is used in Office Assistant jobs:
  • Managed high volume calls Typed and edited correspondence Arranged client appointments and greeted clients Organized client folders and managed daily operations
  • Provided technical and customer service support for a high volume private establishment specializing in hair technology.
  • Organize every day pharmaceutical-related topics to confirm and accelerate high volume of treatment orders.
  • Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.
  • Provided administrative assistance to executives and directors while assisting a high volume of students.
  • Maintained high volumes sensitive intake applications and confidential files in state/county software programs.
  • Answered high volumes of incoming calls concerning information regarding current political campaigns.
  • Demonstrated expertise at handling high volume calls and provided excellent customer service
  • Copied high volumes of communication and marketing materials.
  • Maintained and developed relationships with clients; high volume focus on Medical, Legal, Accounting, & Property Management clients.
  • Answered phone call in high volume from both custodial and non-custodial parents and took transferred calls that were Spanish speaking only.
  • Greeted various members and directed them to the correct office, answered a high volume of phone calls and email inquiries.
  • Employed conflict resolution skills in a fast paced, high volume environment involving diverse, low income and special needs population.
  • Assisted by answering high volume calls, handled all clerical duties as assigned, collected and entered payments in system.
  • Assisted the company in the main office performing clerical duties and in the lab performing propagation procedures for high volume orders
  • Answered high volume of phone calls for management, Typing, Data Entry, Spreadsheets, and general office functions.
  • Schedule general appointments for venue viewings, answering high volume phone calls, and organizing venue rooms to clients requests.
  • Answer high volume, multiple line phones, send faxes, and contribute to the smooth operation of the practice.
  • Handle high volume of incoming calls, ensure accuracy of scheduling, as well as payment and posting of payments.
  • Provided customers with exceptional care by coordinating appointments, recommending products, and maintaining rapport in a high volume salon.

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29. Office Staff

average Demand
Here's how Office Staff is used in Office Assistant jobs:
  • Supervised front office staff to ensure accuracy in entry of patient demographic and insurance information for billing purposes.
  • Worked in a fast-paced and very demanding environment assisting office staff in all administrative duties Collegiate Experience
  • Assisted office staff in communicating and evaluating students in order to inform of financial aid requirements
  • Responded to general assistance emails, answered letters and distributed correspondence to office staff.
  • Directed incoming office communications to appropriate destinations Completed projects as needed for office staff
  • Researched projects for administrative staff and provided overall universal support to office staff.
  • Recruit and orient new caregivers Accomplishments I have established better caregiver/office staff relationships.
  • Provided administrative support and assistance to office staff.
  • Provide administrative assistance to office staff as directed.
  • Assisted office staff with administrative task and assignments
  • Provide administrative support to office staff as needed.\
  • Assisted office staff in various duties such as: records, filing, faxing, computer operation along with any/all directives.
  • Operate, maintain and troubleshoot office equipment as well as serve as the liaison between copier vendor and the office staff.
  • Answer phone lines, receive and write up messages, filing, xeroxing typing memos and correspondence errands for office staff.
  • Check in/check out patients, prepare charts, billing, check insurance eligibility/benefits, assist back office staff, scheduling, filing
  • Collaborate with partner and office staff to prepare for client meetings/briefings, which involves materials preparation, research and detailed documentation.
  • Provided support to all interoffice staff and served as a point of contact for all visitors and callers to the facility.
  • Coded invoices and input information into computer, filed papers for the office staff, kept track of all employee schedules.
  • Manage office staff, Purchasing, planning, delegated responsibilities to my team regarding expectations and goals for each day.
  • Assisted the office staff with filing, answering phones, organizing files, taking messages, and running office errands.

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30. Administrative Tasks

low Demand
Here's how Administrative Tasks is used in Office Assistant jobs:
  • Performed day-to-day administrative tasks such as filing and processing paperwork using CARS to upload prospective student information.
  • Manage all executive level administrative tasks including scheduling meetings and conference calls, and arranging travel.
  • Dispatched drivers simultaneously throughout the day for deliveries and shipments while managing additional administrative tasks concurrently.
  • Performed daily functions of organization including greeting customers, answering phone, and administrative tasks.
  • Worked closely with Executive Director and Office Manager in administrative tasks and local community events.
  • Performed various administrative tasks supporting the Faculty Coordinators office for Mary Baldwin College.
  • Assisted the Financial Aid department with balancing records and other administrative tasks as assigned
  • Completed general administrative tasks such as answering phones, filing and faxing documents
  • Check MediCal and MediCare eligibility and frequently performed administrative tasks as needed.
  • Assisted with economic research on racial disparities, performed administrative tasks.
  • Performed day-to-day administrative tasks such as maintaining files and processing paperwork.
  • Supported the Vice President for Communications and Marketing in administrative tasks.
  • Performed office administrative tasks including Microsoft Word and Power Point presentations.
  • Performed administrative tasks for my supervising manager of Recovery & Collections.
  • Performed administrative tasks such as filing and maintaining databases.
  • Performed administrative tasks such as filing and organizing documents.
  • Assisted project manager and project engineer with administrative tasks.
  • Assisted accounting department and legal department with administrative tasks.
  • Managed administrative tasks including data entry and office oversight.
  • Maintained/operated a variety of customer service and administrative tasks.

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31. New Clients

low Demand
Here's how New Clients is used in Office Assistant jobs:
  • Utilize medical orders from psychologists to administer psychological testing to new clients.
  • Communicated effectively with multiple departments and prepared welcome packages for new clients.
  • Corresponded with potential new clients relaying information and answering questions.
  • Conduct initial assessment of new clients to determine placement compatibility.
  • Create records in the Home Team database for both new clients and new volunteers and close out clients and volunteers records.
  • Included interviews, screened incoming calls, registered new clients, updated their personal data and added to Veteran Registry.
  • Followed protocol uniformly, processed and filed non-disclosure contracts for new clients, filed bills, receipts and invoices accordingly.
  • Opened new files for new clients, took client payments, and created Pre-Trial Discovery Packets on new cases.
  • Set up new clients in CTR system for the rentals of containers, storage vans, and reefers trailers.
  • Developed comprehensive list of new clients which clarified information relating to the client's decision to seek legal advice.
  • Helped increase business by approximately 30% over five years by attracting new clients and strengthening existing client relationships.
  • Assisted customers and interview new clients for registration answer phones and return calls, using knowledge of medical terminology.
  • Developed leads for new clients, scheduled appointments, identified customer's needs and marketed appropriate products and services.
  • Greeted all new clients to the office and helped them fill out all important paper work in the office.
  • Opened and closed files in PC Law, create and send initial letters with questionnaire to new clients.
  • Created and updated clients' electronic and physical files, and entered new clients in company's database.
  • Assist clients on the computer, sign-up new clients, filing, faxing, providing information on the program
  • Developed new customer relations for the medical/legal industry through extensive face to face consultations with possible new clients.
  • Use MS word for correspondence with clients for upcoming workshops and assists youth recruiter with marketing new clients.
  • Verify and fax any information regarding new pet patients or prescriptions, new clients and a fax requests.

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32. Office Operations

low Demand
Here's how Office Operations is used in Office Assistant jobs:
  • Provided customer service Executed phone and office operations Filed and archived documents Distributed mail Performed associated computer procedures Assisted with guided tours
  • Maintained office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving customers.
  • Maintained office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • Maintained office operations by receiving and distributing communications; processed invoicing for clients; assisted in building seller packets.
  • Maintained office efficiency by managing twelve employees, organizing office operations and procedures, and implementing rules and regulations.
  • Managed general medical office operations to ensure quality patient services providing support for physician and medical staff.
  • Oversee daily office operations, ensuring proper implementation of internal procedures and providing exceptional customer service.
  • Provide administrative support to ensure that office operations are maintained in an effective and accurate manner.
  • Assisted with other administrative office operations including preparing reports, answering phones, and running errands
  • Created more organized and systematic plans for daily office operations Ability to self-teach computer software.
  • Maintain office by organizing office operations and procedures; designing file systems, reviewing applications.
  • Maintained office operations including customer relations, ordering supplies and outreach to the community.
  • Directed day-to-day office operations, including patient reception and registration and administrative functions.
  • Create Excel spreadsheets to maximize organization and efficiency in daily office operations.
  • Manage the day-to-day office operations for an import/export company of construction materials.
  • Performed clerical and daily office operations within various academic and administrative departments.
  • Demonstrated flexibility with assignments and contributes to efficient and effective office operations.
  • Maintained day-to-day office operations, expedited projects and handled DOB/DOT documents.
  • Provide administrative support to two Attorneys, handling day-to-day office operations.
  • Managed front office operations, including administrative, payroll and reception.

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33. Expense Reports

low Demand
Here's how Expense Reports is used in Office Assistant jobs:
  • Provide general administrative duties including arranging travel, processing invoices and expense reports, and reconciling monthly spending.
  • Assist Technical Operations department with administrative duties such as completing expense reports and organizing client documentation.
  • Reconciled corporate card statements for business related transactions and submitted expense reports with 100% accuracy.
  • Submitted travel expense reports to accounting department for proper compensation and determining write-offs.
  • Arranged business travel and completed lengthy expense reports for international and domestic trips.
  • Organized and reconciled expense reports of biology labs and researchers with electronic filing
  • Support Executive Vice President with scheduling, expense reports and administrative assignments.
  • Prepare expense reports/reimbursement forms for executive staff and studio manager.
  • Reconciled loan officer expense reports and prepared reimbursement checks monthly.
  • Prepared expense reports for approval by upper management.
  • Managed expense reports, arrange domestic and international.
  • Processed travel expense reports and reimbursement requests.
  • Maintain expense reports and utilizing manufacture discounts.
  • Reconciled account statements and prepared expense reports.
  • Prepared expense reports for upper administration.
  • Prepared accurate expense reports for processing.
  • Finance Departments: Provided secretarial services for 6 - 8 managers, created their expense reports, scheduled their business trips.
  • Prepared and submitted expense reports for employees as requested; followed up with accounting on discrepancies ensuring timely distribution of checks.
  • Performed data entry on a daily basis via Lotus Notes and Excel with the purpose of generating monthly expense reports.
  • Assist Accounts Payable and Receivables with invoicing, statements, expense reports, deposits and filing for four corporate affiliates.

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34. Client Information

low Demand
Here's how Client Information is used in Office Assistant jobs:
  • Received, obtained, and stored pertinent client information and ensured validity, completeness, accuracy and confidentiality of these records.
  • Support business owner by regularly updating various spreadsheets with client information including amounts outstanding as well as income.
  • Improved efficiency of the business by successfully managing client information requests resulting in increased customer satisfaction and business.
  • Performed routine office duties and assisted office manager with data entry and filing of confidential client information
  • Maintained office filing for clients Retrieved all client information when requested Printed pamphlets and certificates
  • Entered client information into database upon arrival and assured that all paperwork was completed.
  • Helped the legal counsel prepare for litigation by continuously organizing and retrieving client information.
  • Managed databases containing confidential client information, including intake and discharge documentation.
  • Increased accuracy of client information by scrutinizing returned mail and missing invoices.
  • Entered data into client information systems and verified credit application for approval.
  • Input and retrieve confidential client information using a computerized record keeping system.
  • Utilized a customized computer database to update client data/research client information.
  • Scheduled client appointments and input new client information into practice-fusion database.
  • Managed client information; organized and maintained paper and electronic files.
  • Faxed/emailed client information & pictures to the insurance lender for qualification.
  • Generated databases and spreadsheets that improved and provided accurate client information.
  • Typed correspondence updated and made changes to database regarding client information.
  • Input client information into tax software to do preliminary evaluations.
  • Answered telephone inquiries and accurately entered client information into database.
  • Designed forms for easier documentation of client information and timekeeping.

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36. HR

low Demand
Here's how HR is used in Office Assistant jobs:
  • Managed administrative work through filing, inventory, customer follow-up and familiarizing myself with Fine Jewelry and company policies.
  • Created daily excel files, managed Quality Assurance Coordinator locations by computer and communication through radios.
  • Represented company through professional approach, directed calls, welcomed and monitored on-site visitors.
  • Inputted/distributed information into active loads so customer representatives can navigate through the shipment process.
  • Promoted community involvement opportunities in public art process through telecommunication and electronic outreach.
  • Directed incoming communication to the appropriate destination throughout the College of Education.
  • Marketed department's events through social media management and distribution of publications.
  • Prepared reports generated through software program specifically curtailed for the Parish membership.
  • Projected company image through utilization of social media and corporate website.
  • Provide administrative support to staff across different departments throughout the company.
  • Schedule appointments, file information alphabetically, numerically and chronologically.
  • Projected a professional company image through in-person and phone interactions.
  • Photocopied, delivered packages, shredded confidential materials as requested.
  • Coordinated maintenance of musical instruments throughout campus practice rooms.
  • Developed new customer relations through telephone contact.
  • Developed communication skills through patient interactions.
  • Guided patients through their rehabilitation exercises.
  • Confirmed patient appointments through telephone.
  • Promoted to HR Administrator based on exemplary job performance, expertise in people affairs and an exceptional customer service track record.
  • Assisted customers with any issues and concerns through the use of proper communication: e-mail, phone calls, social media.

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37. Client Files

low Demand
Here's how Client Files is used in Office Assistant jobs:
  • Created and updated client files organized by inserting correspondence, pleading and discovery in appropriate files in chronological order.
  • Prepared and managed client files ensuring incoming documents are stored confidentially.
  • Opened customer/client files and provided daily customer/client service.
  • Review client files for accuracy and completeness
  • Researched databases for trial cases Assisted clients in gathering information needed for cases Organized client files and prepared schedules for client appointments
  • Answered incoming calls Assisted walk-in clients Prepared all new client files Maintained current client files Assisted clients with paperwork Prepared contractor invoicing
  • Answer and direct incoming calls * Manage client files * Manage social networking websites (Facebook, Twitter, etc.)
  • Maintain client files, process projects, assigned project numbers, reconcile reports and supervise shipping of projects to clients.
  • Use of ELMR to get appointments scheduled, to pull client files and to create forms as needed for clients.
  • Answered phone, light bookkeeping, scheduling, billing, greeting clients, and reviewing client files with clients.
  • Calendar management, edited contracts, prepared correspondence, client contact and assisted with the opening of client files.
  • Answered phones and took messages * Organized and maintained client files * Completed a variety of tasks assigned by supervisor
  • Maintained client files and also kept track of client payments and policy updates, while often multitasking successfully.
  • Maintained the firm Library, processed all attorney research requests, trained support staff and reviewed client files.
  • Created and maintained client files to include preparation of client bills, contracts, reports, and invoices.
  • Supported client files in the Legal Department, scan all legal contracts and file them for each client.
  • Maintained, updated and organized client databases, client files and incoming and outgoing mail and email.
  • Maintained client files, assisted accountants with various bookkeeping projects, and performed tax research for accountants.
  • Answered phones, collected payments, scheduled appointments, maintained client files through their electronic software program.
  • Helped maintain client files; scanned and copied documents, scheduled appointments, and entered data.

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38. Fedex

low Demand
Here's how Fedex is used in Office Assistant jobs:
  • Completed staff request for FedEx/messenger services, maintained records of services, submitted vouchers to Finance and follow up on problems.
  • Assist with negotiations to transition from UPS to FedEx as our primary shipping provider to save the company 15,000 dollars annually.
  • Sorted and distributed large quantities of incoming mail and faxes as well as general and chemical shipments using UPS and FedEx.
  • Handled all incoming and outgoing mails through FedEx, UPS, USPS and distributed them to the appropriate department and staff.
  • Sorted and distributed incoming mail, prepared outgoing parcels for shipment via FedEx, UPS, USPS, DHL and messenger.
  • Screened all incoming calls, greeted visitors, distributed mail, and prepared FedEx, UPS, and USPS packages.
  • Typed correspondence, scheduled meetings, made travel arrangements, sent out FedEx packages, copied, and faxed materials.
  • Distributed incoming mail and packages as needed (including UPS, FedEx, Staples, and other messenger couriers).
  • Distribute all incoming mail and outgoing mail including setting up all courier and FedEx request on a daily basis.
  • Receive, sort, distribute and hand forward, if required, all USPS, FedEx and UPS deliveries.
  • Answer phones, filing, data entry, accounts payable and receivable, shipping of UPS and FedEX packages.
  • Act as receptionist for company Receive incoming mail from UPS, FedEx and numerous other companies and log them.
  • Weigh and run mail through postage meter, prepare packages to mail regular mail, UPS and FedEx.
  • Schedule appointments, greet clients and direct them to proper location, handle all UPS/FEDEX packaging and scheduling.
  • Provide general administrative support to staff including files, label creation, and assist with FedEx/ UPS shipments.
  • Accept and send UPS and FedEx deliveries, sort mail, greet visitors, and assist when necessary.
  • Organize and distribute all out going / incoming office deliveries: USPS, FedEx, UPS and more.
  • Prepare UPS, FedEx, and DHL shipments for all employees for domestic and international mailings and packages.
  • Receive and sign for UPS and FedEx deliveries, verifying that they are sent to the correct address.
  • Processed outside contractor billing, including FedEx, Courier and Copy services, utilizing Time Slips billing software.

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39. Office Activities

low Demand
Here's how Office Activities is used in Office Assistant jobs:
  • Performed daily office activities, such as telephone coverage and responding to incoming correspondence related to patient treatment.
  • Perform various secretarial and clerical duties to organize everyday office activities while assisting the administrator with numerous task.
  • Perform a variety of office activities increasing in responsibility to include handling and processing privileged client documents.
  • Monitored and supported daily submission and overall office activities of therapist, psychiatrist and community support workers.
  • Performed office activities such as filing paperwork, maintaining student files and entering student information into database.
  • Supported the daily office activities of a busy construction company by coordinating diverse office activities.
  • Supported general office activities and billing requirements for 12 physicians within a productive medical group.
  • Maintained general office administration, coordination of office activities and executions of special projects.
  • Complied, stored and retrieved electronic management data, business transactions and office activities.
  • Provided consistently excellent customer service to assist customers and manage daily office activities.
  • Coordinate office activities and operations to secure efficiency and compliance to company policies.
  • Received callers at establishment, determined nature of business transactions and office activities.
  • Coordinate the reception office activities to create an organized and efficient working environment.
  • Planned/organized/coordinated all daily office activities, such as ordering supplies and materials.
  • Coordinated and communicated office activities to include staff meetings and seminars.
  • Organized office activities and handled advertisement as well as public relations.
  • Organized office activities using project management techniques and strategic appointment scheduling.
  • General office activities, including customer service and processing payments.
  • Coordinated and organized meetings and other office activities and functions.
  • Compiled and maintained records of business transaction and office activities.

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40. Accurate Messages

low Demand
Here's how Accurate Messages is used in Office Assistant jobs:
  • Answer incoming calls while recording accurate messages, Verify each delivery against shipping instructions before delivering to customers.
  • Answered incoming telephone calls and assisted callers, recorded accurate messages, or transferred calls to appropriate individuals/departments.
  • Received, screened and prioritized incoming telephone calls and appropriately delegate or take accurate messages.
  • Received and annotated accurate messages from patrons as well as ensuring proper deadlines are achieved
  • Corresponded accurate messages, maintained alphanumeric filing system and performed minor typing tasks.
  • Provided reliable and accurate messages to management with zero discrepancies.
  • Answered and screened incoming telephone calls recording accurate messages.
  • Exhibited professionalism when taking and distributing accurate messages.
  • Demonstrated professional phone etiquette, took accurate messages.
  • Assisted personnel with receptionist coverage and accurate messages.
  • Manage incoming/outgoing calls while recording accurate messages.
  • Received and distributed accurate messages.
  • Collected and distributed accurate messages.
  • Recorded and distributed accurate messages.
  • Handle high volume of calls; screen calls, take accurate messages & deliver to office staff on a timely basis.
  • Manage office supplies, vendor, organization, and upkeep Answered and managed incoming and outgoing calls while recording accurate messages.
  • Answered phones, took accurate messages for large staff, routed calls to appropriate staff, made photocopies, and faxed.
  • Answer phones; take and distribute accurate messages; receive, sort and distribute incoming mail and prepared outgoing mail.
  • Directed guests and routed deliveries and courier services, answered and managed incoming and outgoing calls while recording accurate messages.
  • Answered and managed incoming and outgoing calls while recording accurate messages as well as receive faxes on behalf of students.

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41. Greeting Clients

low Demand
Here's how Greeting Clients is used in Office Assistant jobs:
  • Gained administrative experience in a professional environment through scheduling, greeting clients, receiving calls, organizing and maintaining essential records.
  • Performed reception/front desk operations, including greeting clients/visitors and answering and directing phone calls.
  • General office administration Greeting clients and meeting/conference coordination Technical assistance Messenger
  • Provide receptionist support which includes greeting clients and visitors, and handling phone calls for a variety of departments and programs.
  • Processed incoming and outgoing mail, answering phones, greeting clients, setting up new jobs, filing correspondence and maps.
  • Provided basic administrative support and providing front desk responsibilities: greeting clients upon arrival; faxing, copying and typed documents.
  • Support clinic with exceptional and friendly customer service while scheduling appointments, greeting clients, and checking in and discharging patients.
  • Managed front office duties: 5 phone lines for agents, greeting clients, and distributing mail to the appropriate staff.
  • Substitute Receptionist: Greeting clients; answering switchboard for 50 person office and transferring calls; and scheduling 6 conference rooms.
  • Worked in Student Affairs and Career Services, greeting clients, managing phone reception, photocopying, data entry and office mailings
  • Performed receptionist assignments, such as, greeting clients, sorting and distributing in/out bound mail and managing staff time sheets.
  • Filed legal documents and performed all basic office duties, such as answering the phone, scheduling appointments and greeting clients.
  • Managed daily office operations such as answering/transferring calls, greeting clients and scheduling home viewings, prepare documentation for closings.
  • Created a welcoming environment by greeting clients in a friendly and professional manner providing an excellent first-impression for the company.
  • General office duties, including organizing incoming business documents and current files, assisting practicing attorney, and greeting clients.
  • Engaged in the usual office duties such as answering calls and emails, greeting clients and visitors and filing papers.
  • Front desk duties that included greeting clients and contractors, answer phones, type contracts, change requests and letters.
  • Served as front desk receptionist greeting clients, providing assistance, answering phones, updating website, and entering data.
  • Performed administrative duties at desk, utilizing computer skills, basic accounting skills with sales, and greeting clients.
  • Assisted executive assistants and secretaries by sorting mail, filing, answering phones, greeting clients, scheduling meetings.

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42. Suite

low Demand
Here's how Suite is used in Office Assistant jobs:
  • General office administration duties using Microsoft Office Suite of products including reception, customer service, scheduling and coordinating contracting assignments.
  • Supported and collaborated with Residential Life Coordinators and acted as a liaison to residents of dormitory suites.
  • Scheduled meetings distributed correspondence, prepared documents and maintained a staff calendar using Microsoft Office Suite.
  • Delivered administrative support utilizing Microsoft Office suite applications to draft communications and generate reports.
  • Implemented initial office procedures set-up upon relocation into permanent administrative suite.
  • Coordinated mass e-mail communication concerning housing processes using Microsoft Office Suite.
  • Provide ancillary administrative support using Microsoft Office Suite PC software.
  • Demonstrated basic knowledge of Windows and Microsoft Suite
  • Produced documents utilizing Microsoft Office Suites.
  • Utilized MS Office Suite and company software to complete invoices, memos, and financial statements on behalf of the practice.
  • Analyze business costs associated to inventory and promote vendors to assist in cost control and inventory suited for company growth.
  • Light office work, filing, Microsoft office suite, fax, phone, also helping keep participants on track.
  • Ordered office supplies and was responsible for finding another office supply company that lowered costs and better suited company needs.
  • Educated staff and faculty on updated technological advancements such as Blackboard Suite, Digital Media, and Social Media platforms.
  • Employed Microsoft Office suite to aid in schedule production, and to prepare relevant information briefs for management staff.
  • Understand reception work and customer services, and am experience in MS Office Suite: Particularly Word and Excel.
  • Assisted Office Administrator by providing support to 10 professors and directors with various clerical needs utilizing Microsoft Office suites.
  • Mail Run including picking up mail from suites and sorting for courier, Preparing and Imaging documents to cases.
  • Design and originate documents, forms, charts, and graphs utilizing Microsoft Office suite and Adobe Acrobat.
  • Assist students and staffs with making reservation through 25Live system for using the video suites in the lab.

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43. Confidential Information

low Demand
Here's how Confidential Information is used in Office Assistant jobs:
  • Process a volume of high-level confidential information including donor and sponsor records, tax-deductible statements and individual and corporate giving history.
  • Coordinate with clients and external counsel to obtain and exchange confidential information and documentation relating to legal matters.
  • Managed and organized highly confidential information such as Perkins Promissory Notes, E-Commerce Statement and FAFSA documents.
  • Performed operational needs of a law firm, implemented efficient office procedures, and managed confidential information.
  • Recorded detailed and accurate notes during Court proceedings and entered the confidential information into the database.
  • Experience filing and organizing information, working with confidential information, and supervising fellow student workers
  • Utilize appropriate policy and procedures to manage sensitive and confidential information on a daily basis.
  • Prepare Word documents; Excel reports; assist with PowerPoint presentations including confidential information.
  • Organized and accurately maintained a filing system of confidential information for over 200 patients.
  • Processed and documented highly confidential information, patient history, diagnosis and current treatments.
  • Use multiple means to gather information about individuals for clients needing confidential information.
  • Respected client confidential information such as bank account numbers and social security numbers.
  • Verified and maintained records associated with confidential information of all Baker East Residents.
  • Captured and entered confidential information into specific files and forms from recorded material.
  • Negotiated financial contracts with confidential information for in house financing of purchased merchandise.
  • Handled phone calls and confidential information with discretion, courtesy and professionalism.
  • Scheduled appointments * Performed preliminary interviews for client meetings * Handled confidential information
  • Answered all incoming calls, filed all patient documentation and confidential information.
  • Handled confidential information which included Social Security numbers and bank account information.
  • Establish ongoing procedures to collect and review confidential information pertaining to residents.

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44. Important Documents

low Demand
Here's how Important Documents is used in Office Assistant jobs:
  • Scanned important documents and organize electronic and hard copy files into appropriate location.
  • Ensured students important documents where organized into necessary folders for College Admissions Office.
  • Assist Admissions Lead Supervisor/ Technicians with student applications and other important documents.
  • Copied and filed important documents Successfully completed all assignments by deadlines set.
  • Organized and filed important documents for Business and Administration Professors and Staff.
  • Performed clerical and data entry tasks and filed important documents accordingly.
  • Filed and categorized clients' information along with other important documents.
  • Filed and sorted important documents and distributed mail to office administrators.
  • Faxed important documents before scanning originals into customer's electronic chart.
  • Entered information from important documents into company database with great accuracy.
  • Maintain an organized office environment by filing and handling important documents.
  • Assist installers with important documents needed to perform job accurately.
  • Performed clerical duties in filing and organizing important documents.
  • Sorted faculty mail and delivered important documents to classrooms.
  • Filed articles, emails and newsletters and copied/faxed important documents
  • Prepared and administered important documents to 900 students daily.
  • Scheduled pick-ups and deliveries Scanned and faxed important documents.
  • Filed important documents and maintained the records organized.
  • Filed and processed important documents containing confidential information.
  • Create and organize important documents in alphabetical order.

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45. Computer Hardware

low Demand
Here's how Computer Hardware is used in Office Assistant jobs:
  • Supplied computer network support, troubleshoot computer hardware/software issues, and provided general maintenance on office machines.
  • Monitored the computer lab, maintained computer hardware and installed operation systems and applications.
  • Upgraded computer hardware to notably increase efficiency and productivity in office.
  • Analyze problems to develop solutions involving computer hardware and software.
  • Performed troubleshooting of computer hardware and software.
  • Provide computer and technical support and troubleshooting for all aspects of computer hardware and software utilized in office and by attorney.
  • Installed and maintained computer hardware, software, printers, copy machines, fax machines, and network devices.
  • General office duties, filing, data entry in QuickBooks, computer networking, software and computer hardware troubleshooting.
  • Experienced with computer hardware components and software programs; word processing, data base management and spreadsheet applications.
  • Maintain computer hardware and software to ensure proper operation and ease of use for other authorized persons.
  • Utilized basic working knowledge of computer hardware equipment to troubleshoot day to day issues for senior staff.
  • Resolved computer hardware and software, installation, word processing, email, and operating systems issues.
  • Assisted with computer and tech issues, performed low level computer hardware and software repairs.
  • Open, sort, and prepare outgoing mail* Run Errands* Install computer hardware and software
  • Conduct basic maintenance and troubleshoot issues with equipment, including computer hardware and software.
  • Upgraded computer hardware to existing systems as needed in place of purchasing new workstations.
  • Utilize computer hardware and software in the daily performance of duties and responsibilities.
  • Installed various computer hardware and software; helped to solve various technology related issues
  • Performed troubleshooting for issues with computer hardware, software, and network devices.
  • Arranged scheduling of pick-up and delivery of computer hardware to vendor locations.

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46. Greeting Customers

low Demand
Here's how Greeting Customers is used in Office Assistant jobs:
  • Provided general office assistance while greeting customers, preparing correspondences, processing forms and requisitions, and maintaining general database information.
  • Managed receptionist area, including greeting customers/visitors and responding to telephone and in-person requests for information.
  • Provided good customer service by answering phones and greeting customers filed and copied paper work stocked inventory
  • Provided customer service support by greeting customers, offering assistance with activity and location selections.
  • General activities include greeting customers, data entry and answering general questions about student services.
  • Provided excellent customer service in greeting customers and recruiting new members.
  • Managed reception area, including greeting customers and maintaining showroom displays.
  • Provide customer service including greeting customers and answering the telephone.
  • Provided excellent customer service through meeting and greeting customers.
  • Assist with daily administrative assistance such as greeting customers/visitors.
  • Provide customer service with greeting customers professionally.
  • Completed general office duties including transcribing letters, tracking expense reports, managing office supplies, answering phones, and greeting customers
  • Provided inner office support as the company receptionist by greeting customers, answering phones, assisting staff members in daily operations.
  • Performed all other general office duties such as answering phones, greeting customers, filing, faxing, copying, etc.
  • Provided customer service to clients by greeting customers and explaining how to complete intake forms for employment and training plans.
  • Displayed excellent customer service skills by answering calls, greeting customers, determining nature and organization, or services provided.
  • Front desk receptionist, greeting customers, scheduling appointments, cold-calling clients, answering multiple phone lines and organization files.
  • Assumed receptionist duties periodically, greeting customers and referring them to appropriate staff member, routing calls and taking messages.
  • Maintained new referrals while greeting customers, answering phones, purchasing supplies, performing data entry, billing and coding.
  • Work as an office assistant, answering phone calls, maintaining the cash book, taking payments, greeting customers.

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47. A/R

low Demand
Here's how A/R is used in Office Assistant jobs:
  • Worked in clerical tasks such as filing and organizational tasks, including A/R and invoice tracking, sending and answering e-mails.
  • Tracked all jobs through detailed purchase orders and managed all payroll, A/R, and A/P procedures through QuickBooks and Excel.
  • Used models in a wind tunnel, tested at different velocities, and wrote a comprehensive report analyzing our data/results.
  • Organize, verify accuracy, and file daily billing, A/P, A/R, and Human Resource paperwork for company.
  • Performed general accounting duties for the facility, including A/R, A/P, payroll, sales commissions, cash receipts.
  • Performed A/R duties and worked directly with the CEO and CFO to ensure accuracy of all customer invoices and payments.
  • Helped owner with all billing, A/P and A/R and aided with management of said payments and financial matters.
  • Prepare memo, invoice, checks, general book keeping (A/P and A/R) and general data entries.
  • Perform accounting duties such as bookkeeping, payroll, A/P, A/R, filing monthly/quarterly payroll and sales taxes.
  • Answered 10+ phone lines, A/P A/R, worked daily using Microsoft Outlook, scheduled travel, and meetings.
  • Assisted in general daily office operation which included A/R and A/P, company payroll and orientation of new hires.
  • Assisted in processing payments, sales order process, invoices, A/R, prepayment memos, and credit memos.
  • Create invoices w/excel spreadsheet, add to sales journal and A/R using Access, balance, post and mail.
  • Assisted with general accounting functions; handled A/P and A/R, company billings, job costs and payroll reports.
  • Input daily A/R into computerized system, reviewed daily bank deposits, maintained customer contact and mail mergers.
  • Answer phones, A/P, A/R, shipping freight, bank runs, event coordinator, credit applications.
  • Researched and interpreted A/R, A/P book, maintained billings and income statements through MS Word and Excel.
  • Enter all A/R and A/P and reconciliation of all statements Assist office manager with any other administrative duties.
  • Maintained A/R, A/P, payroll, union reports, inventory and all other general clerical duties.
  • Finalized and created invoices, maintained A/P and A/R, and data entry (inventory).

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48. Patient Files

low Demand
Here's how Patient Files is used in Office Assistant jobs:
  • Input and retrieved information from computerized database and paper filing systems to compile patient files and document treatment history.
  • Ensured the accuracy of reporting data by filing periodic questionnaires and updating the comprehensive computerized database of patient files.
  • Maintained and updated all patient files by obtaining all radiology, consultation reports and other documentation when necessary.
  • Process patient files ensuring required and accurate information is complete before forwarding to Accounts Manager.
  • Organize and digitize patient information into their patient files as well as general office organization
  • General office organization- filing documents and patient files, patient appointment confirmation calls.
  • Updated and organized patient files and maintained inventory of therapy materials and assessments
  • Assisted Office Manager as needed performing clerical work/reorganizing patient files.
  • Scheduled appointments and maintained accurate, up-to-date confidential patient files.
  • Organized patient files -Handled insurance billing - Managed appointment bookings
  • Maintained patient files/input patient information into the database.
  • Managed confidential medical records and patient files.
  • Organized patient files; assisted office staff with day-to-day operations; confirmed patient appointments; schedule appointments, and bill collection.
  • Answer phones, complete paper work, check in patients for visit/surgeries, clean office, run transactions, update patient files
  • Work directly under Dr. Annmarie McDonald, both in patient and administrative capacities; scheduling patients, and managing patient files.
  • Organized patient files, filed away patient charts, attached updated payment information to patient charts, and organized file cabinets.
  • Performed administrative support, responsible for keeping patient files organized, maintained the front office, logistical support and data entry.
  • Organized 20-40 patient files daily for office managers to prepare for appointments allowing for operations to run in a coordinated fashion.
  • Answered phones, made appointments, checked in patients, pulled patient files and helped keep the office in good order.
  • Scheduled and confirmed appointments, prepared 200 patient files, weekly, and processed insurance information for over 50 companies.

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49. Routine Correspondence

low Demand
Here's how Routine Correspondence is used in Office Assistant jobs:
  • Provided general administrative support for recruiters including the screening and scheduling of applicant interviews and typing of routine correspondence.
  • Researched/maintained files and other reference material to organize and present information when preparing reports and responding to routine correspondence.
  • Provide clerical/administrative support, including the composition & preparations of routine correspondence and presentations using computer software applications.
  • Initiated routine correspondence for signature by appropriate management, supervisory, or professional staff.
  • Reviewed outgoing correspondence and documents, composing routine correspondence from regulations and office procedures.
  • Maintained online database, handled confidential documentation, and drafted routine correspondence.
  • Draft routine correspondence and format email and paper correspondence for distribution.
  • Compiled and prepared routine reports; composed routine correspondence.
  • Compose routine correspondence requiring application of subject matter knowledge.
  • Composed routine correspondence and prepared reports from oral instructions.
  • Typed routine correspondence and reports using personal computer.
  • Prepared routine correspondence between doctors and our company.
  • Provide clerical/administrative support of routine correspondences and presentations.
  • Prepared routine correspondence as directed by supervisor.
  • Typed/edited monthly newsletter, drafted/typed routine correspondence.
  • Composed routine correspondence using predetermined formats.
  • Maintained routine correspondence with external groups.
  • Composed routine correspondence reviewed draft documents.
  • Answered telephones and handled routine correspondence.
  • Prepared routine correspondence requiring non-technical knowledge.

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50. Monthly Reports

low Demand
Here's how Monthly Reports is used in Office Assistant jobs:
  • Conducted finance research using internal database and utilized Excel to perform analysis and prepare monthly reports for submission to agency leadership.
  • Performed Finance Technician duties that included bank reconciliations, reviewing and completing monthly reports and ordering and receiving materials.
  • Provided efficient administrative support to various other departments as necessary to include binding of marketing materials and monthly reports.
  • Provided support to Accounts Payable/Receivable Departments, assisted Operations Manager with Monthly Reports, managed shipping and retrieval activities.
  • Aided with Administrative and Programmatic support to program operation unit by processing data entry and generated monthly reports.
  • Worked closely with Executive Director and Program Coordinator to deliver monthly reports to Sacramento County Behavioral Health Department.
  • Prepared and generated monthly reports for reconciliation of telephone, and parking benefits account.
  • Prepared and updated customer database entering demographic data for distribution of monthly reports.
  • Reconciled monthly reports by business unit and develop summary for senior management.
  • Converted monthly reports/statistical analysis of inventory from manual to computerized process.
  • Developed monthly reports and PowerPoint presentations for engineering faculty and staff.
  • Prepared and maintained monthly reports pertaining to transportation and catering services.
  • Maintain department statistical information providing monthly reports to upper management.
  • Generated monthly reports for statistical information regarding foster homes.
  • Compile complicated encounter statistics and data into monthly reports.
  • Prepared monthly reports for upper management for Inventory tracking.
  • Prepared monthly reports, collected and distributed restitution payments.
  • Manage accounts receivable/payable and reconcile to monthly reports.
  • Managed monthly reports of upcoming and follow-up transactions.
  • Reconciled and prepared monthly reports using Microsoft Excel.

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20 Most Common Skill For An Office Assistant

Office Supplies15.2%
Data Entry13.4%
Customer Service13%
Phone Calls12.5%
Telephone Calls8.8%
Scheduling Appointments5.6%
Front Desk5.2%
Patient Care2.8%

Typical Skill-Sets Required For An Office Assistant

RankSkillPercentage of ResumesPercentage
1
1
Office Supplies
Office Supplies
12.2%
12.2%
2
2
Data Entry
Data Entry
10.7%
10.7%
3
3
Customer Service
Customer Service
10.4%
10.4%
4
4
Phone Calls
Phone Calls
10%
10%
5
5
Telephone Calls
Telephone Calls
7.1%
7.1%
6
6
Scheduling Appointments
Scheduling Appointments
4.5%
4.5%
7
7
Front Desk
Front Desk
4.2%
4.2%
8
8
Patient Care
Patient Care
2.3%
2.3%
9
9
Insurance Companies
Insurance Companies
2.2%
2.2%
10
10
Sort
Sort
2.1%
2.1%
11
11
Appropriate Person
Appropriate Person
2.1%
2.1%
12
12
Quickbooks
Quickbooks
1.8%
1.8%
13
13
Medical Records
Medical Records
1.6%
1.6%
14
14
Powerpoint
Powerpoint
1.6%
1.6%
15
15
Reception Area
Reception Area
1.4%
1.4%
16
16
Clerical Support
Clerical Support
1.3%
1.3%
17
17
Bank Deposits
Bank Deposits
1.3%
1.3%
18
18
Fax Machines
Fax Machines
1.2%
1.2%
19
19
Word Processing
Word Processing
1.1%
1.1%
20
20
Travel Arrangements
Travel Arrangements
1.1%
1.1%
21
21
Internet
Internet
1%
1%
22
22
Direct Calls
Direct Calls
1%
1%
23
23
Special Events
Special Events
0.9%
0.9%
24
24
Special Projects
Special Projects
0.9%
0.9%
25
25
Computer System
Computer System
0.8%
0.8%
26
26
Office Tasks
Office Tasks
0.8%
0.8%
27
27
Database
Database
0.8%
0.8%
28
28
High Volume
High Volume
0.8%
0.8%
29
29
Office Staff
Office Staff
0.8%
0.8%
30
30
Administrative Tasks
Administrative Tasks
0.8%
0.8%
31
31
New Clients
New Clients
0.8%
0.8%
32
32
Office Operations
Office Operations
0.7%
0.7%
33
33
Expense Reports
Expense Reports
0.7%
0.7%
34
34
Client Information
Client Information
0.7%
0.7%
35
35
Legal Documents
Legal Documents
0.6%
0.6%
36
36
HR
HR
0.6%
0.6%
37
37
Client Files
Client Files
0.6%
0.6%
38
38
Fedex
Fedex
0.6%
0.6%
39
39
Office Activities
Office Activities
0.6%
0.6%
40
40
Accurate Messages
Accurate Messages
0.5%
0.5%
41
41
Greeting Clients
Greeting Clients
0.5%
0.5%
42
42
Suite
Suite
0.5%
0.5%
43
43
Confidential Information
Confidential Information
0.5%
0.5%
44
44
Important Documents
Important Documents
0.5%
0.5%
45
45
Computer Hardware
Computer Hardware
0.5%
0.5%
46
46
Greeting Customers
Greeting Customers
0.5%
0.5%
47
47
A/R
A/R
0.4%
0.4%
48
48
Patient Files
Patient Files
0.4%
0.4%
49
49
Routine Correspondence
Routine Correspondence
0.4%
0.4%
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Monthly Reports
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