Office assistant jobs in Lexington, SC

*Hourly Wage: $15.00 - 19.50 / hr. ** Improving Lives. Improving Communities. LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team you are truly improving lives and improving communities. As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods. We tailor our programs to meet the ever-changing needs of the communities we serve. Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable. The incumbents of this role, under regular supervision of the Lexington Office Manager, provides overall clerical and operational support services to staff of the Lexington office & Patient Account staff as well as provides exceptional customer service to patients, staff and all visitors. Position Logistics Full-time, 37.5 hrs weekly, Routinely Mon - Thurs, 8:00am - 5:00pm, Fri, 8:00am - 12:00pm Occasional overtime as required and approved by supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Customer Service Responsibilities: Provides telephone coverage, monitors incoming calls and schedules patients for appointments as necessary. Responsible for answering general questions regarding hours of operation, point of entry, etc. or directing questions to the appropriate staff. Greets and engages patients and community partners by phone or in person to schedule appointments or assist in receiving services in a professional manner. Follow confidentiality and HIPAA/privacy policies. Update the assessment center schedule for each walk-in. Check patients in that are reporting for appointments in the patient system. Serve as liaison to process and track referrals for Lexington branch; contact patients to schedule appointments; follow-up with patients via phone call or written correspondence when appointments missed. Collect data from patient via telephone when applicable beginning pre-admission for electronic health record. Responsible for communicating with the Office Manager, Director of Patient Accounts, and Treatment and Intervention Management when areas of concern arise within the front office area. Assist with managing with provider calendars as needed. Administrative and Clerical Support: Provides routine administrative/secretarial duties including typing, mailing correspondence (40 wpm minimum) and preparation of ongoing reports. Compiles documents and prepares intake packets for point of entry & groups. Assist with filing, scanning, faxing and copying. Work and resolve self-pay claim approval. Create and update drug screen orders in the patient system for groups and/or when the UDS order is needed for clinical staff. Enter activities as needed. Pull DMV reports immediately upon request. Monitor staff break room for any immediate needs as needed. Responsible for communicating maintenance/facility concerns to the Office Manager and Director of Operations primarily, by submitting electronic work orders. Education and/or Experience High school diploma or equivalent, with a minimum of two (2) years of work experience directly related to the area of employment or; Associate's degree with at least six (6) months of relevant work experience. Prior experience in behavioral health, substance use disorder (SUD), or the healthcare field is preferred. Please complete the online application to include all current and previous employment history and education. A resume cannot be substituted for completing the employment history and educational fields of the employment application. Incomplete applications will not be considered . All LRADAC campuses are smoke-free/tobacco-free. This includes all nicotine-related products (cigarettes, e-cigarettes, vaping device, pipe, cigar, or using smokeless nicotine such as snuff, chewing tobacco, snuff and spit less tobacco).

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations specified in this announcement. Note: The duty location extended at the final job offer will be based on the needs of the agency, availability of positions, and funding. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations specified in this announcement. Note: The duty location extended at the final job offer will be based on the needs of the agency, availability of positions, and funding. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $61,449 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 8 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Fort Snelling, MN Grand Rapids, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 8 Job family (Series) * 1802 Compliance Inspection And Support Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Moderate Risk (MR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number OPM-ERO-12821414-DHA-JS Control number 848932900 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As an Enforcement and Removal Assistant (OA), at the full performance level you will perform a variety of duties, such as: * Researching detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets. * Providing administrative support to managers, supervisors, or staff members by assisting in the day-to-day management of the office's activities. * Summarizing and tabulating detainee information from various reports and utilizing a variety of databases and automated systems. * Generating and verifying detainee reports, encounters, charging documents, studies, data quality and create and revise spreadsheets charts, graphs, and presentations. * Exercising quality control over bond paperwork. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications You must demonstrate you meet the Minimum Qualifications Requirements and the Typing Requirement as noted below. Minimum Qualifications for GS-07 Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-06 level in the Federal service that included experience such as: * Providing clerical and administrative support to a law enforcement program including preparing travel documents and making travel arrangements for domestic and/or international travel. * Establishing, tracking, and/or maintaining legal case files. * Preparing legal documents, including warrants and records of proceedings. * Reviewing bond cases to determine status and identify next course of action (e.g., to continue, cancel, or breach) for supervisory review. Minimum Qualifications for GS-08 Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Maintaining and reviewing docket files. * Collecting and analyzing data from law enforcement databases. * Researching detainee history using multiple sources to establish identity and citizenship. * Coordinating escorts and transportation associated with deportation or removal activities. * Reviewing bond cases to determine status and taking appropriate action to continue, cancel, or breach. Typing Requirement In addition to meeting the minimum qualification requirements, you must show possession of the ability to type at least 40 words per minute based on a 5-minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This job does not have an education qualification requirement. Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Public Trust as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Customer Service * Flexibility * Integrity/Honesty * Interpersonal Skills * Reading Comprehension * Reasoning * Self-Management * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential, if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment.

Come join UMH Properties, Inc. and make a difference! UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) on the New York Stock Exchange (NYSE:UMH) with over 50 years in the manufactured housing industry. As a company that provides high-quality affordable homes and well-cared for communities in eleven states, we know that our company is only as strong as our people. That is why we provide stable and long lasting careers, with extensive training and opportunities for growth. We are looking for a Community Office Assistant for our Garden View Community and ensuring UMH standards are consistently maintained for residents and employees. Job Purpose The purpose of the Community Office Assistant position is to support the Community Manager in handling all duties required to keep each community running as well as working together to ensure UMH standards are consistently maintained for residents and employees. Job Duties Assist the Community Manager with collecting rent Assist the Community Manager with the process of selling and renting of homes Support efforts necessary to regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live. Help enforce community rules and regulations Assist with supervising of maintenance staff Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities Assist with monitoring rent payments and take action to ensure timely rent payments by residents Follow UMH rent collection procedures Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules. Answer phones, take messages, coordinate with Community Manager on responding to resident needs Interface with residents, applicants, contractors and outside vendors Input checks into the Rent Manager System Enter bills for the community into the Rent Manager System Organize and file electronic and paper documents Clean and organize the office on a regular basis Communicate professionally and respectfully with coworkers, managers and community residents. Closely follow UMH procedures for managing the community Consistently meet UMH standards for quality and safety The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned. Physical requirements of the job Moving throughout the community by vehicle or on foot. Frequent use of computer, keyboard, mouse and phone during the work day. No heavy lifting is required. Work Environment Working indoors in an office environment as well as moving throughout the community on foot or by vehicle Travel Occasional car travel may be required to handle work-related errands outside of the community. Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities. Work Schedule Full-time schedule, Monday through Friday, 40 actual hours worked per week with an unpaid lunch break each day. Occasional weekend, holiday or evening hours may be required based upon specific community needs such as special events, sales promotions, etc. Part-time schedules will vary based upon specific community needs. In-person attendance is an essential function of this position. Job classification This is a non-exempt position under the Fair Labor Standards Act. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours. Required qualifications Strong customer service skills and the ability to provide the UMH standard of service Ability to work as part of a team as well as independently to complete job duties Strong time management and organizational skills Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties UMH offers employees a range of benefits: Competitive wages with options for annual bonuses and pay increases Sales positions include the option to earn commission 401(k) retirement savings plan with company match Generous paid time off Company-paid life insurance for full-time employees Medical/Rx, Dental and Vision insurance Voluntary benefit plans: Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage Pet Insurance Employee Assistance Program (EAP) UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with human resources should you require an accommodation or have any questions. UMH Properties, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Candidates please note: You will receive emails regarding the status of your application. Some are autogenerated updates while others are correspondence from our HR team or the hiring manager directly. In some instances, these emails may go to your email SPAM folder. Be sure to check that folder regularly.

Salary Description $18 - $20 per hour

Office Specialist Since 2013, ClearDefense Pest Control has been growing consistently and at an impressive rate, opening in 23 locations. If you are looking to join a team that is purpose driven with a focus on people, ClearDefense Pest Control is an ideal place for you! In addition to working in a high energy, fast-paced environment alongside others like yourself, you will have tremendous opportunities for advancement within the company. Career-minded individuals who are seeking personal and professional progress are ideal for this role! In the Operations Specialist position, you will be developed both personally and professionally as part of a driven team pursuing innovation and growth! The company culture at ClearDefense Pest Control is centered on customer service and the success of our employees! Overview - Opportunity for growth into management - Customer service centered - Diverse role in a fast-paced environment - Help manage and maintain customer accounts and scheduling - Massive opportunity to earn sales commission Objectives of this Role - Actively pursue strategic and operational objectives - Sell pest control services to new customers and help grow the company - Maintain constant communication with management, staff, and customers to ensure proper operations of the organization - Maintain quality assurance protocols and assist with office administration - Adhere to and maintain existing organizational processes and procedures - Ensure operational activities remain on time and up to quality standards - Process and audit accounts receivable Skills and Qualifications - Ability to prioritize responsibilities and diverse workload - Extraordinary customer service skills via phone, text, and email communications - Meticulous attention to detail and notation - Ability to approach daily interactions with positivity and grace - Able to task switch effectively and efficiently - Excellent organizational skills Compensation - Salary starting at $43,000 - Great commission and bonus opportunities Perks of the role - Health Benefits - Paid Holidays - PTO - 401K (matching) - Financial wellness coaching - Continued education and certifications - Tuition reimbursement for qualified individuals Job Type - Full-Time Above all, Our Operation Specialist will need a confident knowledge of our company's services, systems, and true passion for customer service. This knowledge will be acquired through continued training and coaching. ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $18 - $20 per hour

About Us: At Liberty Tire Recycling, we're building a sustainable future - one tire at a time. As North America's leading tire recycler, we offer a unique opportunity to make a real impact on the environment. Join our team of nearly 4,000 dedicated employees across 70+ sites and help us transform billions of pounds of waste tires into valuable resources. We're committed to innovation, a circular economy, and providing a rewarding workplace where you can grow and thrive. Job Summary: Liberty Tire Recycling is looking for an Office Administrator. As an office administrator you would handle accounts payable, payroll processing, and provide HR and administrative support to the General Manager, site supervisory personnel, and other departments. This role will also assist with transportation and dispatch functions, ensuring the smooth operation of daily office activities. Duties and Responsibilities: Process accounts payable by matching purchase orders to invoices and entering them into MAS 500 (Sage)/Job Router/Docuware. Resolve discrepancies and communicate with vendors regarding outstanding balances. Manage bi-weekly payroll using ADP and maintain employee time clock data. Handle new hire paperwork, employee files, and ensure HR compliance. Support Transportation and Dispatch with necessary reporting and reconciliation. Assist the General Manager and Controller with month-end close tasks. Order office supplies and oversee office equipment maintenance. Maintain confidentiality and ensure adherence to safety and company policies. Skills and Abilities: Microsoft Office: 2 years Administrative experience: 2 years accounts payable/payroll: 2 years managing HR documentation: 2 years Education and Experience: High school diploma or equivalent; Associates degree in accounting or business administration preferred. 3+ years of experience in Accounts Payable, Payroll, or office administration. Proficient in Microsoft Office, especially Excel. Strong organizational skills and ability to manage multiple priorities. Effective communication skills, both verbal and written. Compensation: $18.00 - $20.00 hourly, paid bi-weekly Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance EEO Statement: Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Loan Servicing Assistant - Columbia, SC (Hybrid) The Loan Servicing Assistant supports the servicing of mortgage loans. Work may entail working with sub-servicers on default and/or non-default loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customers, investors, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining the appropriate course of action. What You'll Do: Handle inbound mortgage-related inquiries, resolve issues, or escalate as needed. Enter, monitor, and close cases in the Bank's case management system. Create and track escalated requests and complaints in CSG Assyst. Retrieve, maintain, and update customer account information across systems. Collaborate with sub-servicers to process adjustments, corrections, and changes. Review and execute interest rate reduction modifications and recast requests. Ensure compliance with mortgage regulations, policies, and service standards. Scan and update executed documents and loan data in sub-servicing systems. Prepare and review reports for audits, investor requirements, and regulatory reviews. Perform additional duties, including monitoring claims, updating procedures, and supporting OFAC and annual reviews. What You'll Need: High school diploma required. 2-3 years of customer service experience; 1-2 years of mortgage experience preferred. Strong follow-up, problem-solving, and analytical skills. Excellent written and verbal communication abilities. Proficient in Microsoft Office and other business applications. Ability to manage multiple priorities in a fast-paced environment with minimal supervision. Maintain confidentiality and professionalism at all times.

At Hutchinson Family Dentistry, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day. We're growing and looking for outstanding professionals to join our team. Front Office Associate - First Point of Contact Why You'll Love Working With Us: We take time to get to know our patients and provide care that's personalized and thoughtful. You'll join a supportive team that values collaboration, communication, and growth. We're committed to clinical excellence and making a positive impact every day. What You'll Do: Welcome patients and manage the check-in/check-out process Schedule appointments, verify insurance, and answer phones Maintain an organized and professional front desk environment What You Need: Experience in a dental or medical front office setting preferred Comfortable with dental software and multitasking Friendly, reliable, and detail-oriented Benefits We Offer: Paid Holidays and Paid Time Off (PTO) 401(k) Retirement Plan Health and Vision Insurance Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program Supplemental Coverage (Disability, Critical Illness, Accident) Paid Scrub Allowance Career Growth and Development Opportunities At Hutchinson Family Dentistry, you're not just taking the next step in your career, you're joining a team that values quality care, respect, and long-term success. We're proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care. Apply today-we'd love to meet you!

Full-time Description About The Jeffcoat Firm At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment. Position Overview As a Receptionist at The Jeffcoat Firm, you will serve as the first point of contact for clients and visitors, providing exceptional administrative support and customer service. This role offers a dynamic work environment with diverse responsibilities, ideal for someone who thrives in a fast-paced setting and enjoys engaging with people. Bilingual skills are required to effectively assist our diverse client base. Key Responsibilities: · Answer and direct incoming calls promptly, professionally, and accurately, utilizing Zoom soft phone systems. · Greet clients and visitors warmly, ensuring a positive experience. · Assist with client intake processes by following scripts and clearly explaining our firm's unique services. · Differentiate and manage calls from third parties such as insurance adjusters, vendors, and solicitors. · Manage scheduling of conference rooms and coordinate appointments for attorneys and staff. · Handle administrative duties including sorting and distributing mail, deliveries, and packages; filing; and supporting team members with various tasks. · Track and maintain office supplies inventory, placing orders as needed. · Monitor and report on daily, weekly, and monthly client engagement and firm goals. · Maintain strict confidentiality of client information and firm operations. · Support special projects and perform additional administrative duties as assigned. · Promote a welcoming and professional environment for clients and staff alike. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Qualifications and Skills: · High School Diploma or GED required; additional education or certifications preferred. · Minimum of 1 year of administrative and customer service experience. · Bilingual proficiency in English and Spanish (or other relevant languages) is required. · Excellent verbal and written communication skills in both languages. · Strong organizational skills and attention to detail. · Exceptional time management and prioritization abilities. · Ability to maintain confidentiality and handle sensitive information with integrity. · Proficiency with office technology, including Zoom, Microsoft Office Suite, and office management software. · Adaptability to evolving technology and processes. · Empathy, patience, and a professional demeanor when interacting with clients and colleagues. Why Join Us: Competitive Compensation: $16-$19 per hour, based on experience. Work-Life Balance: Limited overtime, with a maximum of 5 hours per week. Comprehensive Benefits: Medical, dental, vision, 401(k) with employer contribution, parental leave. Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually. Community & Giving Back: Paid Volunteer Time Off to support causes you're passionate about. Growth Opportunities: Supportive leadership, transparent communication, and ongoing training to advance your career. Additional Requirements: Hours: 8:30 AM - 5:30 PM, Monday through Friday Location: In-office, Columbia, SC Our Commitment to Diversity & Inclusion The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Application Support: If you are unable to apply online due to a disability, please contact Talent Acquisition at **************************. Salary Description $16-19 per hour

CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients. What You Do: Responsible for greeting all customers in a polite and friendly manner Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels Solicit positive social media responses and reviews Responsible for accepting payment for completed service work and balancing receipts at the end of shift Responsible for restocking refreshments, food, and lobby materials in the customer lounge Responsible for keeping the lounge area neat and inviting during business hours Successful attributes and skills: Excellent communication skills and ability to be a team player Ability to minimize and redirect customers frustrations Trainable Outgoing and friendly personality with great customer handling skills Professional appearance Strong organizational skills Compensation and benefits: Base pay is hourly and determined by your skills, experience and performance Medical, Dental and Vision Plans Vacation Time 401k Plan Paid training Vehicle purchase discounts

The purpose of the class is to provide responsible administrative and clerical support to ensure effective and efficient office operations in assigned unit or division of the Department; to assist with administrative support functions, such as preparing and handling invoices, researching, compiling data, handling general projects, generating reports, and perform related work as required. The class works within a general outline of work to be performed, and develops work methods that are general in nature and for which there are precedents. Work is performed under general supervision Provides administrative and clerical support to the assigned unit supervisor , performing such duties as scheduling meetings and appointments, maintaining calendars, composing routine memos and letters for supervisor's signature, transcribing minutes, typing memos and correspondence, compiling information as requested. Answers the telephone; provides information and assistance as requested; forwards calls to appropriate staff person; greets and assists office visitors; provides professional, courteous customer service at all times. Assists in coordinating division / department activities with those of other divisions, departments, agencies, and other professionals as appropriate; researches and provides agencies and individuals with department information as requested and as appropriate. Performs basic bookkeeping work as required, including receiving and recording various payments, managing petty cash, preparing requisitions, balancing and reconciling cash drawer, and reviewing basic financial records and receipts for accuracy and completeness Maintains effective record-keeping systems; enters data into computer and assists in maintaining accurate databases; prepares spreadsheets Collects and compiles data as requested; prepares, gathers, and assembles information as necessary for special projects. Maintains petty cash and other office accounts as assigned, receives and receipts fees from customers. Assists co-workers with various administrative and clerical duties as necessary; Collects and compiles data as requested; prepares, gathers, and assembles information as necessary for special projects. May assist in maintaining accurate, up-to-date and confidential department personnel records, including but not limited to general employee files, personnel action forms, performance evaluations, insurance benefits and worker's compensation records and claims. Performs other general clerical work as required, including but not limited to compiling data for reports, copying and filing documents, entering and retrieving computer data, processing daily mail, disseminating memos / information to department staff, ordering office supplies and maintaining inventory records, maintaining lists and logs, etc. Receives and responds to employee / public inquiries, concerns and complaints and requests for assistance in areas of responsibility. Requires completion of high school degree/GED and one to three years of experience, or requires Associate's degree, vocational technical degree or specialized training that is equivalent to satisfactory completion of two years of college education with emphasis in office management, secretarial science, business administration or a closely related field. Must possess a valid state driver's license. May be required to possess or obtain Notary Public certification Compensation Range: $17.85 - $28.54

Lot Assistant Job Description We are one of the largest repossession companies in the US. We have multiple locations throughout SC, NC and Georgia. We are looking for someone to come in and help assist our lot manager with their day-to-day job duties. The lot assistant will carry a full workload daily which includes answering phones and scheduling appointments through our app. You will handle the responsibilities of releasing unit to transporters or handle vehicle redemptions and/or the release of personal property. You will process payments and keep a daily log of all activity. Lot Assistant Responsibilities: Ensuring company policies are followed. Training and developing new employees. Maintaining an overall management style that follows company best practices. Process inquiries from customers; provide customer service. Resolve customer problems and complaints and diffuse emotional/agitated customers. Process checks and credit card payments for towing, storage and redemption fees. Perform the responsibilities of a Lot Attendant when necessary, including using a computerized system to process the entry and exit of vehicles from the Lot, receive and document customer complaints, document damage to vehicles, conduct vehicle inventories, and retrieve and move vehicles and property. Perform other job-related duties as assigned. Lot Assistant skills and qualifications Excellent verbal communication, and the ability to convey information clearly and effectively. Strong leadership abilities and initiative. Excellent delegator and mediator. Great interpersonal skills and customer service. Quick decision-making and problem-solving abilities Liaise between managers, customers and employees.

ASM (Assistant Manager) The primary function of an Assistant Store Manager is to assist the Store Manager in the daily operations of a retail store including customer interaction, safety, training, and directing employees in all areas of operations, as well as back-office responsibilities such as reconciliation, bank deposits, and inventory. Assistant Store Managers will also be required to provide vehicle services and customer service activities such as: Oil Changes- including inspection of basic fluids, belts, lights, wipers, and tires. Other Preventive Maintenance- Transmission, AC, Fuel System Cleaning, Battery Replacement Escort to waiting area and lounge orientation to make customers feel welcome. Service Reviews to help customers understand and select services. Ring Out to explain services provided and accept payment. Essential Duties and Responsibilities include but are not limited to the following: Must be able to work weekends, to include Friday, Saturday, and Sunday Must have own, reliable transportation. Strong data entry computer skills preferred. Experience and comfort with full-cycle customer service (greeting, service, resolving disputes, etc.) Able to stand and walk for up to 4 hours without a break. Able to work in extreme heat and/or cold. Able to endure repetitive and prolonged bending and reaching. Able to withstand exposure to fumes and cleaning products. Previous management experience preferred but not necessary. A valid state driver's license is required to apply for this position.

Who Is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware. Giant's mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community. P/T Baker Why Work at Giant? At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people. Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job. We proudly host Business Resource Groups (BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities. Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes. We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.

Job Description Novus Orthodontics is seeking a full time, 4 day week orthodontic assistant for our two practices. We are an established practice where patient experience is always our top priority. We offer a full benefit package along with a monthly bonus program. About the Role: The Orthodontic Assistant plays a crucial role in ensuring the smooth operation of the orthodontic practice and the delivery of high-quality patient care. This position involves assisting the orthodontist during procedures, managing patient records, and ensuring that the treatment area is clean and well-organized. The Orthodontic Assistant will also be responsible for educating patients about their treatment plans and providing them with the necessary support throughout their orthodontic journey. By fostering a positive and welcoming environment, the assistant helps to enhance the overall patient experience. Ultimately, the goal of this role is to contribute to the successful outcomes of orthodontic treatments and the satisfaction of our patients. Minimum Qualifications: High school diploma or equivalent. Completion of an accredited orthodontic assistant program. Current CPR certification. Preferred Qualifications: Previous experience as an orthodontic assistant or in a dental setting. Knowledge of orthodontic terminology and procedures. Certification from the Dental Assisting National Board (DANB). Responsibilities: Assist the orthodontist during various procedures, including taking impressions and adjusting appliances. Prepare and sterilize instruments and equipment before and after patient appointments. Manage patient records, including scheduling appointments and maintaining accurate treatment documentation. Educate patients and their families about orthodontic procedures, care instructions, and oral hygiene practices. Ensure the treatment area is clean, organized, and compliant with health and safety regulations. Skills: The required skills for this position include strong communication abilities, which are essential for effectively interacting with patients and explaining treatment plans. Attention to detail is crucial when managing patient records and ensuring that all instruments are properly sterilized. Organizational skills are necessary to maintain a clean and efficient treatment area, while technical skills are important for assisting the orthodontist during procedures. Preferred skills, such as familiarity with orthodontic terminology, enhance the assistant's ability to support the orthodontist and educate patients. Overall, these skills contribute to a collaborative and efficient work environment that prioritizes patient care and satisfaction.

Benefits: Bonus based on performance Competitive salary Employee discounts Training & development Quick Apply Full-time/Part-time up to 30 hrs per week with set schedules. Qualifications MUST be 18 years or older Be positive, enthusiastic, personable and responsible Maintain a professional appearance at all times Able to work in a fun, fast paced environment Ability to work flexible days and hours Reliable transportation (Required) High school diploma or equivalent Experience: 1 year (Required) Customer service: 1 year (optional) License/Certification: Driver's License (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: Compensation: Of course, to thank you we offer bonuses and incentives on all your efforts! From $13.00 per hour Employee discount Commission pay Schedule Potential Estimated Salary: $20 to $28 per hour based on meeting sales quotas and hourly pay rate Job Description: Greet our guest Check in clients and update all forms in client profile Answer phones and check voicemail and text messages from clients Make sure the schedule flows smoothly catching any booking or timing errors to ensure clients are seen quickly as possible. Finalize sales on recommended products from esthetician and thoroughly explain our service passes Check out clients Clean designated areas at end of day Benefits: Discounts on service and all retail products. Closed on major holidays. Off every other weekend We love to treat our clients with our variety of services such as Wax, Sugar, threading, Body Treatments, and facials. Being a Front Desk Sale Associate comes with lots of perks including commission. As a front desk Sale Associate you are expected to sell service package and/or products you'll be in charge of taking care of our awesome clients. Being energetic and responsible is a must! Of course, to thank you we offer bonuses and incentives on all your efforts! Why our team and clients adore us: We provide a luxurious waxing and spa experience at an affordable price. We use our 4 seasons wax keeping your skin healthy all year round. Our waxing and spa services ensures efficient, silky-smooth results. Our facility is beautiful, comfortable, luxurious, and clean Love to help others look to be confident within themselves. Then turn your passion into a rewarding role with the growing team at Brazilian Wax and Spa By Claudia, a growing franchise. Ask us how to become your own Boss at your interview!

Greet customers, assist with everyday office tasks, and promote Empire in a positive light. General Accountabilities Take roll and schedule makeups, enter absences and makeups daily Call waitlist, enroll new students, and be sure they sign policies before first class Assist parents and students during check in Check answering machines, answer calls, return calls, return emails, and deliver messages Make regular sales Update makeup/new enrollment papers monthly Go through future drop sheet and make sure all accounts are up to date monthly Keep pick up number sheet up to date Collect students from asc/camps when parents pick up from the front, perform ID checks when necessary Contact parents of children who have been absent for 2 consecutive weeks and communicate with parents about the no show drop policy Drop kids, send exit surveys, and archive pick up numbers when necessary Cross promote all departments with new and existing students with other departments Ensure closing duties are complete before leaving Ensure weekly cleaning list is completed *Tasks may change as needs change Qualifications Some previous office or administrative work-related skill, knowledge, or experience Approachable, friendly personality Skills Ability to multitask in a busy and loud setting Excellent verbal and written communication Strong time management Knowledge of jackrabbit class, preferred but not required Schedule Hours are Monday-Friday from 12pm-8pm and some Saturdays from 8:30am-12:30pm.

Responsible for providing comprehensive on-site technical support and customer service leadership at CASTLE-NET program field offices. Functions as both a technical expert and customer service leader, deploying field locations to conduct IT infrastructure assessments, end-user device wellness checks, and field office service excellence initiatives. Conducts network performance evaluations, manages conference room equipment support, and ensures strict compliance with USACE IT policies. Oversees field technician team coordination, mentors junior staff, and serves as the primary liaison for customer satisfaction and service delivery. Analyzes performance results and recommends strategic improvements affecting project growth, while maintaining exceptional customer relationships and technical expertise across multiple field office assignments. **Position Classification Summary** Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Possesses and applies comprehensive knowledge across key tasks and high-impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others. **Key Responsibilities** + Deploy to CASTLE-NET field offices for on-site technical support, advanced troubleshooting, and customer service leadership + Conduct comprehensive IT infrastructure assessments and end-user device wellness checks at field locations + Evaluate network performance, identify bottlenecks, and implement optimization recommendations + Provide advanced technical support for complex end-user device issues (desktops, laptops, peripherals, specialized equipment) + Troubleshoot advanced hardware and software problems requiring in-depth technical analysis and solutions + Check, support, and optimize conference room equipment functionality and connectivity + Document technical findings and create detailed IT issue tickets with recommended solutions for remote resolution + Ensure strict compliance with USACE IT policies, security requirements, and operational standards + Assist with IT equipment disposal training and environmental compliance initiatives + Lead field office technical support initiatives, coordinate technician activities, and mentor junior team members + Maintain comprehensive equipment inventory, asset documentation, and service records + Evaluate field office performance results and recommend major strategic changes affecting project growth and success + Serve as customer service leader ensuring technical excellence, customer satisfaction, and professional service delivery + Function as technical expert across multiple field office assignments and complex technical scenarios + Coordinate with IT leadership, remote support teams, and management on service improvement opportunities and initiatives + Conduct on-site customer training on technical best practices, equipment maintenance, and IT security + Facilitate communication between field offices and IT operations to resolve escalated issues + Develop and implement field office service improvement processes and best practices documentation **Required Qualifications** + Bachelor's degree (or equivalent work experience) in Information Technology, Computer Science, or related field + 8+ years of experience in IT field support, user support, or technical support roles + Minimum 3+ years of experience in a customer service leadership or supervisory capacity + Excellent technical knowledge of hardware, software, networking, and troubleshooting methodologies + Advanced experience with IT equipment setup, maintenance, configuration, and optimization + Excellent problem-solving, analytical, and critical thinking skills + Excellent communication, interpersonal, and customer relationship skills + Demonstrated ability to manage multiple technical and customer service tasks effectively + Proficiency in remote support tools, ticketing systems, and field service management platforms + Willingness to travel to CASTLE-NET field office locations as required for on-site support + Experience managing technical operations, coordinating field technician teams, and overseeing service delivery + Ability to analyze field office performance results and recommend strategic improvements + Strong technical expertise across multiple complex project assignments and scenarios + Proven customer service leadership experience with demonstrated focus on satisfaction and retention + Ability to train, mentor, and develop junior technicians and support staff + Familiarity with USACE IT environment, policies, and federal contracting requirements **Job-Specific Skills** The following high-value technical and leadership skills are critical to success in this position: Advanced Hardware & Software Troubleshooting & Problem Resolution, Technical Leadership & Team Mentoring, Customer Service Excellence & Satisfaction Management, Field Office Operations Management & Coordination, Network Performance Evaluation & Optimization, Emotional Intelligence & Customer Relationship Management, Conflict Resolution & Escalation Management, IT Equipment Setup, Maintenance & Asset Management, Ticketing System Management & Issue Documentation, Communication & Stakeholder Management, Performance Analysis & Strategic Recommendation Development, Team Collaboration & Cross-Functional Coordination **Preferred Skills** The following additional skills and certifications would enhance performance in this role: CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Certification, Customer Service Excellence Certification or Training, Technical Leadership or Supervisor Certification, Advanced Remote Support Tools & Platforms Expertise, Network Diagnostic Tools & Analytical Software Proficiency, Federal IT Policy & USACE Compliance Knowledge, Experience with Multiple Operating Systems & Platforms, Customer Relationship Management (CRM) System Expertise, Field Service Management Tools & Ticketing System Mastery, Project Coordination & Process Improvement Experience, Emotional Intelligence Development Training, Agile or Lean Service Delivery Methodology Knowledge **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 28.51-41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Under the direction of the Director the incumbent will perform a variety of general office clerical and clinical records related duties in support of the Center for Counseling. Primary Performance Objectives • Understands and follows personnel policies and practices as outlined in the "Staff Manual" • Assists the Director with any needed administrative duties • Answers phone calls, schedules patient's appointments and coordinates with counselors for availability. • Corresponds with clients and referral partners to receive appropriate intake paperwork Job Task Summary • Handles collaboration of referrals and intakes of counseling center • Collaborates with Clinical Counselors to schedule appointments and manages initial intake paperwork • Provides support to Director and Clinical Counselors • Assist in client survey collection to support evaluation efforts • Maintains and develops a clinical filing system • Facilitates the coordination of data and produces reports • Verifies patient demographics and assist in the updating of patient information • Generates memos, emails and reports when appropriate • Assumes receptionist duties such as answering calls, receiving and distributing mail, taking meeting minutes as requested timely • Manages all requisitions for work orders and supplies • Completes administrative duties such as filing, typing, copying, binding, scanning etc. • Handles sensitive information in a confidential manner and follow HIPPA policies • Assists with private pay, insurance and Medicaid billing for Center for Counseling clients • Assist in the opening and closing of the center • Other duties as assigned Supervisory Responsibilities: • Does not apply Qualifications: • Two years administrative experience and a minimum of a high school education required • Computer experience and proficient in Microsoft and Excel • Exhibits strong customer service and communication skills (verbal and written) • Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church • Must be able to pass standard background checking, including: drug screen, employment physical, SLED, DSS Central Registry and Sex Offenders Registry Personal Attributes and Skills: • Excellent organization skills with an ability to prioritize and manage multiple tasks and a variety of demands of a fast-paced environment. • Detail-oriented, with strong organizational, analytical, and planning skills • Demonstrates the ability to learn; patient and compassionate • Understands and respects the necessity for confidentiality • Positive and calm presence in all situations • Strong self-motivation and the ability to work as a team member • A proven ability to work positively and professionally with diverse groups of individuals • Must be able to work in an environment of constant demands and frequent interruptions • Commitment to maintain confidentiality of Protected Health Information and sensitive information