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Become An Office Associate

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Working As An Office Associate

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $126,153

    Average Salary

What Does An Office Associate Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Associate

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Associate Videos

Day in the Life: Software Engineer

USPS RCA: Rural Carrier Associate

The Opening - A day in the life of a PwC tax associate

Office Associate Jobs

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Office Associate Career Paths

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Average Length of Employment
Office Associate 3.0 years
Office Specialist 2.8 years
Office Secretary 2.5 years
Office Assistant 2.1 years
Office Employee 2.0 years
Top Careers Before Office Associate
Cashier 10.9%
Internship 5.7%
Secretary 4.3%
Teller 3.9%
Associate 2.7%
Manager 2.7%
Volunteer 2.6%
Server 2.3%
Assistant 2.2%
Clerk 1.8%
Top Careers After Office Associate
Cashier 7.1%
Internship 4.6%
Teller 4.3%
Associate 3.8%
Volunteer 3.1%
Server 2.6%
Secretary 2.4%
Manager 2.0%

Do you work as an Office Associate?

Office Associate Demographics

Gender

Female

75.7%

Male

22.6%

Unknown

1.7%
Ethnicity

White

63.1%

Hispanic or Latino

14.8%

Black or African American

11.8%

Asian

6.8%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

54.5%

French

13.5%

German

4.2%

Mandarin

3.9%

Chinese

3.3%

Hindi

3.0%

Italian

2.4%

Portuguese

2.1%

Cantonese

1.8%

Russian

1.5%

Tagalog

1.5%

Urdu

1.5%

Arabic

1.5%

Korean

0.9%

Ukrainian

0.9%

Filipino

0.9%

Serbian

0.9%

Thai

0.6%

Greek

0.6%

Polish

0.6%
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Office Associate Education

Schools

University of Phoenix

15.6%

Western Kentucky University

7.3%

University of Alabama at Birmingham

6.4%

Liberty University

6.2%

University of Alabama

5.8%

Ohio State University

5.6%

Mississippi State University

5.5%

Kaplan University

4.9%

Ashford University

4.3%

Strayer University

4.1%

Texas A&M University

4.1%

Eastern Kentucky University

4.1%

Southern New Hampshire University

4.0%

Pennsylvania State University

3.4%

University of Wyoming

3.2%

University of South Florida

3.2%

Virginia Commonwealth University

3.0%

Blinn College

3.0%

Grand Canyon University

3.0%

American InterContinental University

3.0%
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Majors

Business

29.3%

Accounting

9.5%

Health Care Administration

8.9%

Psychology

6.9%

Criminal Justice

4.7%

Communication

4.0%

Nursing

3.6%

Finance

3.5%

General Studies

3.4%

Liberal Arts

3.0%

Management

2.8%

Human Resources Management

2.7%

Medical Assisting Services

2.7%

Political Science

2.3%

Computer Science

2.3%

Marketing

2.3%

Biology

2.2%

English

2.1%

Education

2.0%

Sociology

1.8%
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Degrees

Bachelors

39.3%

Other

26.3%

Associate

15.2%

Masters

11.1%

Certificate

5.1%

Diploma

1.6%

Doctorate

1.1%

License

0.4%
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Office Associate Videos

Day in the Life: Software Engineer

USPS RCA: Rural Carrier Associate

The Opening - A day in the life of a PwC tax associate

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Part Time
Internship
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Real Office Associate Salaries

Job Title Company Location Start Date Salary
Middle Office Associate World First USA, Inc. Austin, TX Mar 10, 2016 $45,000
Front Office Associate Inview Medical Imaging Fremont, CA Jan 05, 2016 $38,547
Front Office Associate Inview Medical Imaging Fremont, CA Jul 03, 2016 $37,566
Front Office Associate Inview Medical Imaging Fremont, CA Jan 05, 2016 $37,566 -
$38,610
Office Associate Wyoming Energy Council, Inc. Laramie, WY Sep 09, 2014 $29,120

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Top Skills for An Office Associate

  1. Customer Service
  2. Office Supplies
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Exemplified the second-to-none customer service delivery for which Adventure Works is nationally renowned in all interactions with customers.
  • Designed an efficient way to store office supplies to reduce budget spending and ease access of supplies.
  • Provided data entry and computer support for all business related applications.
  • Developed worksheets for financial statements to facilitate effective data management.
  • Answer incoming telephone calls regarding employers accounts

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Top 10 Best States for Office Associates

  1. Alaska
  2. New Jersey
  3. District of Columbia
  4. Nevada
  5. Massachusetts
  6. Wyoming
  7. North Dakota
  8. New Hampshire
  9. Connecticut
  10. Minnesota
  • (36 jobs)
  • (564 jobs)
  • (106 jobs)
  • (98 jobs)
  • (493 jobs)
  • (23 jobs)
  • (32 jobs)
  • (55 jobs)
  • (171 jobs)
  • (261 jobs)

Top Office Associate Employers

Jobs From Top Office Associate Employers

Office Associate Videos

Day in the Life: Software Engineer

USPS RCA: Rural Carrier Associate

The Opening - A day in the life of a PwC tax associate

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