Office associate job description

Maintain records from 1915 to present and process transcript requests.

Type, distribute and maintain files for work permits.

Maintain GED requests and files.

Provides backup support to enroll (register) students in Student Information System, to provide Social Security with requested paper work, and to Data Processing Secretary.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED) and two to three years related experience and/or training. Proficiency with Microsoft Windows programs necessary.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to students, parents and other employees of IPS.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move more than 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Full time or Part time

Main responsibilities of a night office associate. We currently have a full and part-time position available.
• Create a “wow” front-end experience in the store
• Assist associates in creating an overwhelmingly helpful front-end staff
• Give “Superior Guest Service” when assisting all guests.
• Communicate any front-end incompetency's to store bookkeeper / store manager
• Provide guidance to cashiers in prioritizing their job responsibilities
• Maintain quick, efficient check-out procedure by opening additional lanes when necessary, making sure that a mature cashier is scheduled for each shift, and ensuring that express lanes are open and operable at all times.
• Providing the team with the additional focus necessary to provide “above and beyond” service at all times, especially during showtime.
• Maintain front of store cleanliness, inside and out
* Balancing cash drawers
* Providing service at desk for lottery, money orders, returns, etc.
* Ability to effectively resolve complaints
• Ensure that each front-end associate is always in proper dress code and has a neat and clean appearance
• Promote team work between front-end associates and management
• Make sure that all front-end equipment is running properly at all times
Providing exceptional service to each customer
Managing transactions, making sure pricing is accurate
Processing returns and refunds, and resolving customer complaints
Bagging and wrapping purchased goods for safe transport
Must have at least a high school degree
Experience with POS systems and cash registers
Basic computer knowledge
Good math skills
Excellent communication skills
Must be able to work nights, holidays and weekends
Ability to effectively resolve complaints
Benefits:
Full Time Benefits Include:
Medical, Dental and Vision Insurance Individual and Family Life Insurance Cancer Insurance Flexible Spending Account Medical Bridge Coverage Paid Vacations Paid Holidays Flexible Work Schedule Referral bonus


Requirements:
May be asked to carry 50 lbs. for a length of 20 feet
May need to be able to push 50 lbs.
May need to be able to pull 50 lbs.
Must be able to bend, squat, climb and lift objects overhead
Must be able to tolerate temperature differentials
Must be able to work nights, holidays and weekends
Company Introduction
Houchens Industries was originally founded in Glasgow, Kentucky by Ervin G. Houchens in 1917 as Houchens Foods.

A century later, Houchens Industries operates more than 400 retail grocery, convenience, and neighborhood market stores across 16 states. Complemented by a strong foundation of diverse companies and 18,000 employees corporate-wide, Houchens Industries is listed by Forbes as one of the largest 100% employee-owned companies in the world.

MORC is seeking an Office Associate to provide administrative support that encompasses a variety of office operations which include but are not limited to data entry and data base maintenance, word processing, filing, production of reports and correspondences, use of office machines and computers. Much of the work is derived from administration and agency staff and performed with general supervision. This position can be placed at any of our office locations: Dearborn
Requirements:

** This position requires proof of COVID-19 Vaccination per MORC's policy and CMS regulations


High School Diploma, GED or Equivalent. Excellent typing and computer skills Two years of general office experience, database maintenance, or equivalent work, preferred Prior experience working within Electronic Medical Records (EMR)


Administrative Support Duties


Process IPOS Documentation (Annual, Addendums, Periodic Reviews and Periodic Review with Addendum) which include but is not limited to the following: proofread, print, and assemble IPOS Documentation; produce cover letters; copy and distribute Produce Due Process letters in accordance with standards and regulations associated with Due Process. Follow up as necessary Route documents from both internal and external sources and provide follow up when necessary and ensure original documents are sent to Health Information Management Department (HIM) Maintain Oakland County's Waiver Support Application (WSA) database and uploads for t those with the autism benefit as directed. (Children's Unit Office Associate) Produce correspondences both internal and external Create and complete both internal and external forms, as requested Produce confidential documents related to consumers Take and produce minutes to staff meetings Provide coverage to agency telephone switchboard Process and direct emergency telephone calls coordinate and reserve conference rooms Proofreading of documentation Coordinate and complete special assignments Utilize agency policy and procedure in emergency telephone call situations Serve on agency committees Serve as back- up Emergency Team Leaders (ETL)


Electronic Medical Records (EMR)


Assist with upkeep of patient records, including EMR Access to Personal Health Information (PHI). Extract and complete necessary documentation in the individual's EMR Data Entry and Database Maintenance Maintainspreadsheet/trackingsystems as assigned Word Processing Produce correspondences both internal and external Create and complete both internal and external forms, as requested Produce confidential documents related to consumers Proofreading of documents and reports


Office Coordination


Mail distribution Office machine operation, computers, printers, copy, fax, scanner, postage meter Telephone coordination Communication with co-workers regarding schedules Coordinate meetings and schedule notifications Communication of office supply levels to the Office Manager


Macomb Oakland Regional Center Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.