State of Oregon
Remote or Portland, OR
Psychiatric Security Review Board
$2,634 - $3,852
Office Specialist 2
Your New Role!
The Office Specialist is an invaluable member of the PSRB's small, collaborative and dynamic team. In this customer service role, you will provide external partners and the public with general information about the agency, its programs, or processes. You will also support other members of the team through a wide variety of administrative support. For a full review of the position duties and details, please click here.
Primary duties and responsibility of the position include:
* Serve as the front-line contact for customer service and problem-solving for external partners and the general public.
* Manage the agency's general inbox by responding to basic inquiries and ensuring that other incoming information, requests, complaints, questions, or documentation is received, processed, organized or filed in a timely manner.
* Maintain agency inventory, order supplies and submit maintenance or other requests to keep daily operations running as smoothly as possible.
* Maintain physical and electronic filing system of confidential records.
* Maintain and track data using reports, spreadsheets, and databases.
* 40-hour work week, Monday-Friday, 8-5.
* Locked office environment in downtown Portland.
* Office-based work is imperative due to paper-based systems; remote work opportunities are limited to inclement weather or emergencies.
* Daily reliable attendance is crucial.
* Workload is driven by statutory and other firm deadlines.
* Job duties require an ability to work both as a team and independently.
* Customer-service role, high interaction with stakeholders and the general public.
* Lift, load, and unload boxes of exhibit files that may weigh 30 lbs.
Oregon Psychiatric Security Review Board
The Psychiatric Security Review Board (PSRB) was created by Oregon Legislature in 1977 to assume jurisdiction of those persons who successfully assert the insanity defense to criminal charge. In the past 40 years, its success has resulted in an expansion of programs serving Oregonians. This includes its jurisdiction over youth who successfully assert the insanity defense; a firearm restoration program for those with a historical mental health adjudication; its jurisdiction over persons who commit severe criminal acts, but who are not competent to stand trial; and the reclassification and relief of registration requirements for those with a sex offender designation who are currently or had previously been under the PSRB due to that designation.
The Board's mission is to protect the public by working with partnering agencies to ensure person under its jurisdiction receive the necessary services and support to reduce the risk of future dangerous behavior using recognized principles of risk assessment, victims' interest and person-centered care.
The PSRB's values are rooted in our legislative mandate to protect the public and we achieve maximum levels of public safety through our values:
* Due Process: Observing individuals' legal rights and adhering to principles of procedural fairness.
* Research: Decision-making and organizational practices driven and influenced by the best available data.
* Recovery: Clients understand and receive treatment for the psychiatric and comorbid conditions that contributed to their past criminal offenses and have opportunities to achieve health, home, purpose, and community.
* Partnership: Promoting active communication and collaboration within and between the systems serving PSRB clients and the community at large.
Benefits of Joining Our Team
You will work with a great group of collaborative, fun-loving people who are dedicated to making Oregon a fantastic place to live, work, and play. This position is with the Oregon Psychiatric Security Review Board, and is located in Portland, Oregon.
Additional benefits include:
* Work/life balance, 10 paid holidays a year, and a competitive benefits package.
* Advancement and learning opportunities that will help grow your career with the State of Oregon.
* Get There - Oregon's easy-to-use carpool matching tool and trip planner.
* Live, work, and play in Portland, Oregon.
What We Are Looking For
A detail oriented and collaborative individual with:
* At least (2) two years of general clerical experience, one year of which included typing, word processing or other experience generating documents; OR
* An Associate's degree; OR
* Graduation from a private school of business with a certificate AND one year of general clerical experience.
The most successful candidates will possess the following skills, background, and experience:
* Demonstration of excellent customer service professional skills.
* Exceptional communication skills (verbal and in writing) with the proven ability to present information clearly, logically, and to the objectives and goals of the agency.
* Knowledge of Oregon's forensic mental health system.
* Ability to actively participate in and contribute to a positive, respectful, and productive work environment.
* Knowledge of Microsoft Office Suite programs or similar word processing, spreadsheet, databases, and Internet applications.
* Experience performing office duties.
* Ability to work independently, anticipate needs, and quickly assess situations.
The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here.
How to Apply
* Current State of Oregon employees (including current temporary, limited-duration, or permanent employees): You must apply through your employee Workday account. At the time of application, please attach your current cover letter and resume.
* External Applicants: Please visit the State of Oregon job opportunities webpage to submit your application for the position, which includes your current cover letter and resume.
After You Apply
* Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the "My Applications" section.
* Be sure to check both your email and Workday account for updates regarding this recruitment.
Want to Know More? Let Me Help!
* Your candidate profile, cover letter, and résumé are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
* The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.
* Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement, or need an alternate format to apply, please contact the Senior Recruitment Analyst, Amber Ingram, at: firstname.lastname@example.org | 503-798-3978
* Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
* Applicants who require VISA sponsorship will not be considered at this time. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
* Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1-800-692-9666 NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.
* Agency employees are currently working remotely to the fullest extent possible due to the current health crisis. While working remotely, home internet connection and availability is required to perform duties appropriately. Remote working conditions are subject to change as necessary and/or required.
* This announcement is for one, full-time, permanent, unrepresented Office Specialist (Classification: Office Specialist 2) position, and may be extended or used to fill future vacancies based on agency need and approval.
Helpful Links & Resources
Oregon Job Opportunities Webpage | How to Set Job Alerts
Workday Applicant FAQ | What You Need to Know to Get the Job
Pay Equity Information & Resources
The Psychiatric Security Review Board is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Psychiatric Security Review Board, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.