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The differences between office associates and clerical associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office associate and a clerical associate. Additionally, an office associate has an average salary of $31,276, which is higher than the $30,024 average annual salary of a clerical associate.
The top three skills for an office associate include customer service, patients and data entry. The most important skills for a clerical associate are patients, data entry, and customer service.
| Office Associate | Clerical Associate | |
| Yearly salary | $31,276 | $30,024 |
| Hourly rate | $15.04 | $14.43 |
| Growth rate | -5% | -5% |
| Number of jobs | 80,214 | 78,648 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 31% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.
A clerical associate is someone who carries out administrative tasks. Clerical associates photocopy, distribute mail, put together mailings, send faxes, respond to emails, and type letters. The associate's order office supplies, convey messages to staff members, handle payroll, and manage conference rooms. They check records for information accuracy and policy and procedure conformity. It is part of their responsibilities to perform projects for patient care facilitation. Also, they provide support to the mental health clinic in terms of patient care and satisfaction survey distribution and collection.
Office associates and clerical associates have different pay scales, as shown below.
| Office Associate | Clerical Associate | |
| Average salary | $31,276 | $30,024 |
| Salary range | Between $24,000 And $39,000 | Between $24,000 And $37,000 |
| Highest paying City | Anchorage, AK | Bakersfield, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Persistent Systems | GBS |
| Best paying industry | Finance | Government |
There are a few differences between an office associate and a clerical associate in terms of educational background:
| Office Associate | Clerical Associate | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 31% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between office associates' and clerical associates' demographics:
| Office Associate | Clerical Associate | |
| Average age | 47 | 47 |
| Gender ratio | Male, 24.9% Female, 75.1% | Male, 20.3% Female, 79.7% |
| Race ratio | Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 8.1% White, 57.8% American Indian and Alaska Native, 1.1% | Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 22.0% Asian, 7.7% White, 53.4% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |