Research Summary. We analyzed 3,876 office associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Staples. Here are the key facts about office associate resumes to help you get the job:

  • The average office associate resume is 336 words long
  • The average office associate resume is 0.7 pages long based on 450 words per page.
  • Customer service is the most common skill found on an office associate resume. It appears on 22.0% of resumes.
After learning about how to write a professional office associate resume, you can make sure your resume checks all the boxes with our resume builder.


Office Associate Resume Example

Choose From 10+ Customizable Office Associate Resume templates

Zippia allows you to choose from different easy-to-use Office Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Entry level Office Associate Resume example

Professional Office Associate Resume example

Office Associate Resume Format And Sections


1. Add Contact Information To Your Office Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office Associate Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Office Associate Resume Relevant Education Example #1

Bachelor's Degree In Business 2008 - 2011

San Jose State University San Jose, CA

Office Associate Resume Relevant Education Example #2

Master's Degree In Communication 2016 - 2017

George Mason University Fairfax, VA


3. Next, Create An Office Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Office Associate Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Phone Calls Skills

    Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Top Skills for an Office Associate

  • Customer Service, 22.0%
  • Patients, 9.8%
  • Data Entry, 9.4%
  • Office Equipment, 5.9%
  • Other Skills, 52.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Office Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Business Office Clerk
  • Performed data entry and processing and transmission of store payroll and personnel-related information.
  • Updated all driver check-in spreadsheets Researched errors of truck drivers.
  • Applied cash received from lockbox accurately and rapidly to accounts.
  • Cashed payroll checks, excepted payments for storage buildings, kept storage building books updated.
  • Authorized to complete key overrides, rain checks, disbursement of payroll checks, relieve cashiers for breaks.
Work History Example # 2
Switchboard Operator
Metro One Telecommunications
  • Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt while maintaining confidentiality.
  • Performed backups using the SMM and sent rerun transmissions as requested using WS_FTP, Procomm Plus for Windows.
  • Maintained Verizon's speed typing requirements at all times.
  • Called and sold share agreements provided good communication and sold stocks Answered the phone
  • Received customer calls during and after business hours; assisting customers with phone, internet, and cable services.
Work History Example # 3
Office Associate
Regional One Health
  • Coordinated Book Loan Program including correspondence and billing documentation in addition to NCAA regulated book return procedures and documentation.
  • Created schedules for 20-30 nurses and physical therapists as well as several hundred patients through McKesson software.
  • Limited medical office training, that includes medical terminology, ICD-9, CPT coding & managed care insurance plans.
  • Calculated, prepared, and accurately processed payroll and investigated and resolved payroll issues.
  • Created and implemented group visits for chronic conditions at South Sacramento facility.
Work History Example # 4
Office Associate
Kelly Services
  • Incorporated other documents when completed into local databases and the Defense Civilian Personnel Data System.
  • Received training in MS Word, Excel, and PowerPoint.
  • Entered document information into bank account database.
  • Supervised drivers and provided administrative support which included shift scheduling and payroll processing.
  • Helped engineers find critical information on tanks, electrical and piping in the database.

5. Highlight Your Office Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office associate resume:

  1. International Accredited Business Accountant (IABA)
  2. Certified Medical Administrative Assistant (CMAA)
  3. Certified Medical Office Manager (CMOM)
  4. Word 2010 Certification
  5. Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  6. Microsoft Office 365
  7. Certified Clinical Medical Assistant (NHA)
  8. Certified Medical Interpreter - Spanish (CMI)
  9. Certified Personal Chef (CPC)
  10. Medical Administrative Specialist (CMAS)


6. Finally, Add a Office Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Bob's Discount Furniture Jobs (141)
  2. Havertys Furniture Jobs (57)
  3. State Farm Insurance Agency Jobs (89)
  4. Carilion Clinic Jobs (70)
  5. Staples Jobs (633)

Common Office Associate Resume Skills

  • Customer Service
  • Patients
  • Data Entry
  • Office Equipment
  • Patient Appointments
  • Telephone Calls
  • Patient Charts
  • Strong Customer Service
  • Phone Calls
  • Transcription
  • Cash Handling
  • EMR
  • Schedule Appointments
  • Payroll
  • Office Support
  • Customer Orders
  • Office Procedures
  • Front Desk
  • Clerical Functions
  • Sales Associates
  • Clerical Support
  • HR
  • Word Processing
  • Financial Transactions
  • PowerPoint
  • Front End
  • Patient Registration
  • Office Functions
  • Bank Deposits
  • Insurance Coverage
  • Administrative Tasks
  • Computer System
  • POS
  • Multi-Line Phone System
  • Insurance Verification
  • Clerical Tasks
  • Travel Arrangements
  • Office Machines
  • Office Operations
  • Sales Floor
  • Patient Demographics
  • Inventory Control
  • Direct Calls

Entry Level Office Associate Resume Templates

Professional Office Associate Resume Templates

Office Associate Jobs