Office Associate Resume Examples 2023

Research Summary. We analyzed 3,876 office associate resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Staples. Here are the key facts about office associate resumes to help you get the job:

The average office associate resume is 336 words long
The average office associate resume is 0.7 pages long based on 450 words per page.
Customer service is the most common skill found on an office associate resume. It appears on 22.0% of resumes.

After learning about how to write a professional office associate resume, you can make sure your resume checks all the boxes with our resume builder.

Office Associate Resume Example


Melissa Morris Office Associate Contact Information San Jose, CA (890) 555-3214 mmorris@example.com Skills Communication Insurance Companies Annual Reports Medical Records Icd-9 Outgoing Correspondence Health Care Special Projects Customer Service Payroll Employment History Office Associate 2020 - Present Stanford University San Jose, CA Finalized customer purchases and resolved customer service issues. Provided customer service as a field representative for KM. Performed general office procedures such as faxing, filing, coping, answering phones. Assist the Directors on process of improvements for client files, database and incident tracking. Typed and produced reports and correspondence utilizing word processing, spreadsheet, and other business software. Developed innovative PowerPoint presentation used by the Office. Team Assistant 2015 - 2020 Stanford University San Jose, CA Maintain federal commercial motor vehicle accident database, provide data analysis. Provided customer service, company representation and promotion, and business services. Receive visitors, telephone calls, and incoming and outgoing mail for the office. Optimized sales floor for best customer traffic and accessibility to merchandise. Patient Representative 2011 - 2015 Santa Clara Valley Medical Center San Jose, CA Created new patient and managed existing patient charts through electronic medical records. File paperwork, medical records and correspondence according to defined company procedure. Handle inbound calls from patients, physician offices and or insurance companies. Monitor Medicaid authorization request activity -send a monthly report to the CHOA Medicaid division regarding the approved and denied request. Assisted the Windsor scheduling team with the launch of the EPIC electronic medical records system. Education Bachelor's Degree Business 2008 - 2011 San Jose State University San Jose, CA


Rachel West Office Associate Contact Info Northbrook, IL (500) 555-8943 rwest@example.com Skills Medical RecordsData EntryOffice TasksInsurance CompaniesEnsure AccuracyOutgoing CorrespondenceOffice FunctionsInternetPatient DataGreeting Visitors Employment History Office Associate 2013 - Present Ukpeagvik IOoOupiat Northbrook, IL Work as office receptionist to answer phone, schedule appoints, fax, work with client accounts. Performed all administrative tasks for the Packaging Director, Supervisors and Managers. Complete travel arrangements, and direct, answer and follow through promptly on correspondence Handled multiple court filings, created/edited briefs, table of contents/authorities and various other legal documents. Earned three homer awards, one bronze award, and a seasonal award for excellent customer service and teamwork. Dispatch/Office Assistant 2009 - 2013 Allstate Northbrook, IL Receive emergency road calls from customers and enter calls in the system to initiate roadside assistance as needed. Assist the office manager in purchase orders and accountable for checking and posting invoices from all distributors. Input information into computer system -Took calls when needed Patient Registrar 2008 - 2009 Good Samaritan Idaho Falls, ID Obtained appropriate general consents and maintained regulatory standards in conjunction with medical records. Audited medical records for physicians to seek medical information of patient. Provided sensitivity to patient care and information. Provided excellent customer service to all members, non members and staff. Requested & submitted medical records as needed to requesting providers/insurance companies. Perform basic emergency medical techniques. Education Bachelor's Degree Secretarial And Administrative Science 2005 - 2008 West Coast Ultrasound Institute Los Angeles, CA


Jeremy Rodriguez Office Associate Milwaukee, WI jrodriguez@example.com (930) 555-6802 Experience Office Associate 2016 - Present University of Wisconsin MilwaukeeMilwaukee, WI Provided quick and responsive customer service. Run audit reports for the front office system. Planned travel arrangements for 5+ executives and staff. Provide administrative support to department, including word processing, handling correspondence, filing, faxing, phones and mail/e-mail. Office Assistant/File Clerk 2012 - 2016 ManpowerGroupMilwaukee, WI Answered and screened incoming phone calls Greeted and announced visitors, and provided guidance to appropriate locations. Record and maintain work orders as well as purchase orders. Collected, sorted and filed legal documents and other paperwork regarding Wayne County juveniles. Entered information from bills, purchase orders, and invoices into Excel and QuickBooks. Worked with general office procedures including assists in phone support for the supervisor. Responded to file request by searching, locating, retrieving and delivering records through established procedures in a timely manner. Patient Representative 2010 - 2012 Aspen Dental ManagementSyracuse, NY Followed up with insurance companies on daily basis with billing issues. Scrub and circulate in plastic /reconstructive procedures assist with pre-op and post-op patient care. Entered correct patient data into the computer terminals. Skills Medical Records Financial Transactions Emergency Financial Statements Business Transactions Icd-9 File Records Clerical Tasks Customer Service Travel Arrangements Education Associate's Degree Psychology 2008 - 2010 University of Central FloridaOrlando, FL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Office Associate Resume templates

Zippia allows you to choose from different easy-to-use Office Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Office Associate Resume example


Nicole Kelly Office Assistant Contact Info Houston, TX (860) 555-0489 nkelly@example.com Skills Greeting VisitorsCustomer ServicePatient CareStudent RecordsTelephone CallsLaw EnforcementAdministrative AssistanceOffice SuppliesProspective Student InformationWindows Employment History Office Assistant 2020 - Present Sears Holdings Houston, TX work with customers provide excellent customer service. Counted safe and money bags, managed payroll for employees, and made bank deposits. Communicate effectively on all issues related to the daily operations with inventory. Admission Office Assistant 2018 - 2020 Massage Envy Dallas, TX Lead administrative support for front office administrative staff, and training. Reach out to doctors offices and insurance companies to discuss patients benefits and health. Create and distribute sales reports for division to corporate office. Cross-trained as billing coordinator as well as trained new staff members on clinical operating and billing procedures. Maintained documents related to weekly payroll of different departments to keep them updated on a regular basis. Receptionist Secretary 2016 - 2018 Massage Envy Dallas, TX Collect patient demographics, medical history, preferences, and special requests. Printed insurance receipts to submit to insurance companies. Greet & Welcome Clients- Answer Phones- Book & Re book Appointments- Clean Front Desk Area- Check out Clients Identified patients with billing procedures, co-payments, and collected fees at time of check-in. Assisted in administrative tasks including filing, data entry of client records, etc. Follow up communication with hospitals, physician's offices, and case managers regarding patient plan of care. Education High School Diploma 2016 - 2016


Robert Mcdonald Office Assistant Contact Information Oklahoma City, OK (730) 555-8219 rmcdonald@example.com Skills Administrative Tasks Administrative Assistance Patient Care File Records Telemarketers Powerpoint Customer Orders Database Payroll Data Base Employment History Office Assistant 2013 - Present AARP Oklahoma City, OK Responded to telephone and Internet orders. Scan and file confidential documents for auditing purposes. Assigned to work as a dedicated Word Processing Operator, with various partners and associates. Clerk 2012 - 2013 Farmers Insurance Oklahoma City, OK Operated multi-line phone system, administrative support person for insurance Adjusters, computer file retrieval/transmission, telephone communication with agents. Managed customer problems and customer service. Telemarketer 2011 - 2012 Farmers Insurance Oklahoma City, OK Prepared accurate quote for internet leads. Obtain customer information such as name, address, and contact phone number to be assisted by an agent. Education High School Diploma 2011 - 2011


Paul Wallace Office Assistant Manchester, CT pwallace@example.com (770) 555-3420 Experience Office Assistant 2018 - Present The HartfordManchester, CT Arrange meetings with prospective clients and financial advisors Assist in maintaining constant communication with the potential client and the financial advisor. Coordinate any travel arrangements with our travel department. Provide excellent customer service and maintain a clean, sanitary and safe environment for the associates of the corporate office. Secretary Office Clerk 2008 - 2018 AetnaManchester, CT Maintained database and ensured the delivery of premium service to consumers. Prepared bookstore spending vouchers Filed registrations and other business office documents Maintained patient charts in the office as well as online medical records. Answered telephone calls from sales representatives, team members and other departments. Sales Clerk 2006 - 2008 J. C. PenneyManchester, CT Provided merchandise support by taking inventories, stocking the sales floor and making decisions regarding daily work priorities. Cashier, Stock, Customer Service, Mobile Register Melissa Brady- Store Manager Organized the sales floor and maintained an immaculate environment. Support the sales team through communication, task fulfillment, and clientele involvement. Skills Customer Service Data Entry Windows Sales Transactions Database Retail Sales Telephone Calls Current Sales Multiple Customers Administrative Assistance Education High School Diploma 2006 - 2006

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that office associates should have on their resume are: customer service, patients, data entry.
If you're applying for an entry-level office associate position and you have no work experience, you can include relevant classes you took in school.

Professional Office Associate Resume example


Christina Edwards Office Lead Starkville, MS (670) 555-1499 cedwards@example.com Skills Ticket Counter TSA New Techniques PCA Travel Arrangements Procedures Dental Procedures Mental Health Massage Envy High Volume Employment History Office Lead 2011 - Present H&R BlockStarkville, MS Order office supplies and organize office procedures. Help in conference room set up's for depos, meetings, trainings and other special events. Applied for multi business license, human resources, monthly close out, reconcile bank accounts, customer service and collections. Front Desk Coordinator 2009 - 2011 LairdStarkville, MS Complete applications for Medicaid, Disability, and Qualified Healthcare Plans. Front and Back Office Patient care Assistant. Input physicians orders into computer Answering phones Provided great patient care Scheduling outpatient procedures and test Customer Service Representative 2008 - 2009 Sitel OperatingStarkville, MS Helped customers in selecting their Internet provider. direct sales - Problem de-escalation - meet sales goals - offer excellent customer service - handle billing and sales calls Installed software, modified and repaired hardware and resolved technical issues. Created and maintained customer accounts in database. Esthetician 2005 - 2008 Ulta BeautyGreenwood, IN Conduct daily skin care analysis. Performed skin care treatments using certified Dermalogica methods of treatment. Recommend retail products for maintenance regimens. Education Certificate Liberal Arts 2004 - 2005 Manhattan CollegeManhattan College PKY, Riverdale, NY


Nicole Sanders Office Lead Contact Information San Antonio, TX (350) 555-4021 nsanders@example.com Skills Financial Institutions Human Resources Cbct Drive-Thru Sales Goals Guest Check-Ins Danb Cashier Checks Bank Products Risk Management Employment History Office Lead 2017 - Present Best Buy San Antonio, TX Play a lead role in administering of all back office procedures. Ensured that all employees completed Computer Based Trainings before they worked on the Sales Floor. Direct and accurate reconciliation of all daily cash management processes. Performed daily cash deposits, inputted totals and variances into daily reports and submitted to corporate offices by appointed time. Direct accurate reconciliation of all daily cash management processes and admin office functions including opening the store. Dental Assistant 2010 - 2017 D-R SERVICES Houston, TX Set up and cleanup of equipment and exam rooms. Registered dental hygienist General dentistry Fill-in RDH Teller 2009 - 2010 Independent Bank Carbondale, IL Processed a variety of transactions quickly and accurately and in compliance with bank procedures. Helped organize night drop, back up for main vault, and ATM machines. Guest Services Associate 2007 - 2009 Southern Illinois University Carbondale, IL Led a team of guest services representatives that assisted in Operating multi-line phone, reservations, ticketing and photographing. Maintained efficient scheduling and operational procedures. Complete check-in/check-out process Assist in guest services Guest problem resolution Front Desk procedures/reports Property Management System Education Some College Courses Dental Assisting 2007 - 2007 Southern Illinois University Carbondale Carbondale, IL


Cheryl Davis Office Lead Contact Info Naperville, IL (640) 555-7891 cdavis@example.com Skills Guest ServiceRNVital SignsMedical SuppliesCPTIndividual NeedsEmergencyCorporate OfficeCraigslistPersonal Care Employment History Office Lead 2015 - Present D-R SERVICES Naperville, IL Slight phlebotomy work/immunization administration Assess patients' vital signs and followed up with timely and accurate charting procedures. Performed customer service functions while providing compassionate and confidential patient care.7/2005-5/2006 Had the opportunity to t.ravel the US Office Administrator 2013 - 2015 Loyola University New Orleans Chicago, IL Prepare new-hire, 90-day and annual performance review materials and maintain department personnel files. Prepared daily bank deposits and automatic EFT s with over 25 pharmacy benefit management companies. Specialized with Safari, Google Chrome, Internet Explorer, and systems like Windows 10. Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Processed all inpatient and emergency room charts for billing purposes. Certified Nursing Assistant 2012 - 2013 Misericordia Home Chicago, IL Record client's vital signs, inputs, and outputs. Provide in home health care to clients according to their individual plan of care. Acted as a liaison between CNA's and nursing staff to ensure better communication and to ensure highest care to residence. Provide patient care under direct supervision and control of the Registered Nurse. Approved and certified to preform emergency services in the case that a resident might need it. Leasing Agent 2010 - 2012 Mid-America Chicago, IL Used OneSite property management software to manage all prospect and resident activity. Created lease agreements and oversaw signing of lease agreements. Implement marketing strategies for local businesses and preferred employers to gain an increase in residents from certain employers. Secured new rentals through product knowledge and successfully presenting the community Follow up on inquiries, and previous prospective residents. Education Bachelor's Degree Business 2007 - 2010 DeVry University Oakbrook Terrace, IL

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Resume tips to land the job:

If you're choosing between a resume objective or work experience and you want to fit your resume on one page, always choose work experience. However, it's ok for senior level resumes to be two full pages long.
Recruiters and hiring managers suggest short, succinct bullet points, instead of long, wordy paragraphs. Make it easy for recruiters to understand your key accomplishments, in 30 seconds.
As a rule of thumb, lead each bullet point with a verb such "Grew", "Increased", or "Developed".

Office Associate Resume Format And Sections

1. Add Contact Information To Your Office Associate Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office Associate Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Office Associate Education

Majors

Business

29.1%

Accounting

9.4%

Psychology

7.2%

Health Care Administration

6.2%

Office Associate Resume Relevant Education Example #1

Bachelor's Degree In Business 2008 - 2011

San Jose State University San Jose, CA

Office Associate Resume Relevant Education Example #2

Master's Degree In Communication 2016 - 2017

George Mason University Fairfax, VA

3. Next, Create An Office Associate Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Office Associate Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
Phone Calls Skills
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Top Skills for an Office Associate

Source: Zippia.com

Customer Service, 22.0%

Patients, 9.8%

Data Entry, 9.4%

Office Equipment, 5.9%

Other Skills, 52.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Office Associate Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Business Office Clerk

HAYNES FURNITURE

Performed data entry and processing and transmission of store payroll and personnel-related information.
Updated all driver check-in spreadsheets Researched errors of truck drivers.
Applied cash received from lockbox accurately and rapidly to accounts.
Cashed payroll checks, excepted payments for storage buildings, kept storage building books updated.
Authorized to complete key overrides, rain checks, disbursement of payroll checks, relieve cashiers for breaks.

Work History Example # 2

Switchboard Operator

Metro One Telecommunications

Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt while maintaining confidentiality.
Performed backups using the SMM and sent rerun transmissions as requested using WS_FTP, Procomm Plus for Windows.
Maintained Verizon's speed typing requirements at all times.
Called and sold share agreements provided good communication and sold stocks Answered the phone
Received customer calls during and after business hours; assisting customers with phone, internet, and cable services.

Work History Example # 3

Office Associate

Regional One Health

Coordinated Book Loan Program including correspondence and billing documentation in addition to NCAA regulated book return procedures and documentation.
Created schedules for 20-30 nurses and physical therapists as well as several hundred patients through McKesson software.
Limited medical office training, that includes medical terminology, ICD-9, CPT coding & managed care insurance plans.
Calculated, prepared, and accurately processed payroll and investigated and resolved payroll issues.
Created and implemented group visits for chronic conditions at South Sacramento facility.

Work History Example # 4

Office Associate

Kelly Services

Incorporated other documents when completed into local databases and the Defense Civilian Personnel Data System.
Received training in MS Word, Excel, and PowerPoint.
Entered document information into bank account database.
Supervised drivers and provided administrative support which included shift scheduling and payroll processing.
Helped engineers find critical information on tanks, electrical and piping in the database.

5. Highlight Your Office Associate Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office associate resume:

International Accredited Business Accountant (IABA)
Certified Medical Administrative Assistant (CMAA)
Certified Medical Office Manager (CMOM)
Word 2010 Certification
Microsoft Office Specialist: Expert (Office 365 and Office 2019)
Microsoft Office 365
Certified Clinical Medical Assistant (NHA)
Certified Medical Interpreter - Spanish (CMI)
Certified Personal Chef (CPC)
Medical Administrative Specialist (CMAS)

More Certifications For Office Associate

6. Finally, Add a Office Associate Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Office Associate Resume Skills

Customer Service

Patients

Data Entry

Office Equipment

Patient Appointments

Telephone Calls

Patient Charts

Strong Customer Service

Phone Calls

Transcription

Cash Handling

EMR

Schedule Appointments

Payroll

Office Support

Customer Orders

Office Procedures

Front Desk

Clerical Functions

Sales Associates

Clerical Support

Word Processing

Financial Transactions

PowerPoint

Front End

Patient Registration

Office Functions

Bank Deposits

Insurance Coverage

Administrative Tasks

Computer System

POS

Multi-Line Phone System

Insurance Verification

Clerical Tasks

HIPAA

Travel Arrangements

Office Machines

Office Operations

Sales Floor

Patient Demographics

Inventory Control

Direct Calls

Entry Level Office Associate Resume Templates

Professional Office Associate Resume Templates

Office Associate Jobs

Links To Help Optimize Office Associate Resumes

Updated May 19, 2023

Office Associate Resume Examples 2023

Office Associate Resume Example

Choose From 10+ Customizable Office Associate Resume templates

Entry level Office Associate Resume example

Professional Office Associate Resume example

Office Associate Resume Format And Sections

1. Add Contact Information To Your Office Associate Resume

2. Add Your Relevant Education To The Resume

3. Next, Create An Office Associate Skills Section On Your Resume

4. List Your Office Associate Experience

5. Highlight Your Office Associate Certifications On Resume

6. Finally, Add a Office Associate Resume Summary Or Objective Statement

Common Office Associate Resume Skills

Entry Level Office Associate Resume Templates

Professional Office Associate Resume Templates

Office Associate Jobs

Links To Help Optimize Office Associate Resumes

Office Associate Related Resumes

Office Associate Related Careers

Office Associate Related Jobs

What Similar Roles Do