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Become An Office Automation Clerk

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Working As An Office Automation Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does An Office Automation Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Automation Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Automation Clerk Jobs

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Office Automation Clerk Career Paths

Office Automation Clerk
Secretary Legal Secretary Office Manager
Operations Manager
7 Yearsyrs
Secretary Legal Secretary
Office Manager
5 Yearsyrs
Secretary Legal Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Human Resources Assistant Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Human Resources Assistant Human Resources Generalist Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Assistant Executive Assistant Office Manager
Account Manager
5 Yearsyrs
Clerk Teacher Consultant
Accounting Manager
7 Yearsyrs
Clerk Accounts Payable Clerk Accountant
Finance Manager
7 Yearsyrs
Clerk Specialist Account Executive
Branch Manager
6 Yearsyrs
Substitute Teacher Consultant Owner
Co-Owner
6 Yearsyrs
Substitute Teacher Consultant Assistant Manager
Assistant General Manager
5 Yearsyrs
Substitute Teacher Account Executive Office Manager
Business Manager
6 Yearsyrs
Program Assistant Executive Assistant Manager
Business Owner
6 Yearsyrs
Program Assistant Project Coordinator Senior Administrative Assistant
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Program Assistant Team Leader General Manager
Chief Executive Officer
8 Yearsyrs
Assistant Administrator Manager
Facilities Manager
7 Yearsyrs
Assistant Account Executive Operations Manager
Practice Manager
9 Yearsyrs
Assistant Teacher Administrator
Business Office Manager
7 Yearsyrs
Medical Support Assistant Specialist Administrator
Administrative Manager
6 Yearsyrs
Medical Support Assistant Specialist Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
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Do you work as an Office Automation Clerk?

Help others decide if this is a good career for them

Average Length of Employment
Clerk Typist 3.7 years
Automation Clerk 3.3 years
Office Technician 3.1 years
Office Associate 2.8 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Office Aide 1.6 years
Office Volunteer 1.4 years
Top Careers Before Office Automation Clerk
Cashier 10.0%
Internship 8.6%
Secretary 6.5%
Volunteer 5.2%
Clerk 4.5%
Assistant 2.8%
Teacher 1.8%
Mail Clerk 1.8%
Top Careers After Office Automation Clerk
Secretary 6.8%
Internship 6.1%
Cashier 5.3%
Clerk 3.2%
Assistant 3.0%
Volunteer 2.8%
Teacher 2.2%

Do you work as an Office Automation Clerk?

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Top Skills for An Office Automation Clerk

  1. Appropriate Person
  2. Office Supplies
  3. Database
You can check out examples of real life uses of top skills on resumes here:
  • Referred families that needed additional special assistance with relocation adjustments such as marital stress and cultural adaptation to appropriate personnel.
  • Ordered department office supplies and distributed throughout department.
  • Reviewed transportation and training room request and research the database for availability.
  • Prepared office correspondence as required using office automation software.
  • Make and answer telephone calls and respond to patron inquiries concerning services offered, and take reservations for child care.

Office Automation Clerk Demographics

Gender

Female

67.8%

Male

22.4%

Unknown

9.8%
Ethnicity

White

56.5%

Black or African American

18.4%

Hispanic or Latino

14.4%

Asian

6.9%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

58.3%

French

10.4%

Japanese

7.3%

German

5.2%

Vietnamese

4.2%

Hindi

2.1%

Russian

2.1%

Italian

2.1%

Portuguese

1.0%

Chinese

1.0%

Filipino

1.0%

Yoruba

1.0%

Urdu

1.0%

Carrier

1.0%

Arabic

1.0%

Hmong

1.0%
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Office Automation Clerk Education

Schools

University of Maryland - University College

15.4%

University of Phoenix

10.3%

Bowie State University

9.5%

Prince George's Community College

7.9%

Strayer University

6.5%

George Mason University

5.0%

University of the District of Columbia

4.7%

University of Maryland - College Park

4.2%

Howard University

3.7%

Virginia Commonwealth University

3.4%

Morgan State University

3.3%

Old Dominion University

3.1%

Liberty University

3.1%

Ashford University

3.0%

Towson University

3.0%

Northern Virginia Community College

3.0%

Virginia State University

3.0%

College of Southern Maryland

2.8%

Montgomery College

2.6%

Webster University

2.6%
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Majors

Business

31.8%

Criminal Justice

8.8%

Psychology

6.3%

Health Care Administration

5.8%

Accounting

5.7%

Human Resources Management

4.4%

Communication

4.3%

Management

4.0%

General Studies

3.6%

Sociology

3.1%

Computer Science

2.6%

Political Science

2.4%

Nursing

2.4%

Biology

2.4%

Information Technology

2.4%

Marketing

2.2%

Social Work

2.1%

Computer Information Systems

2.0%

English

2.0%

Liberal Arts

1.9%
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Degrees

Bachelors

43.5%

Other

21.7%

Masters

15.9%

Associate

11.3%

Certificate

4.8%

Diploma

1.3%

Doctorate

1.2%

License

0.3%
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