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Office automation specialist vs technical support specialist

The differences between office automation specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office automation specialist and a technical support specialist. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $31,005 average annual salary of an office automation specialist.

The top three skills for an office automation specialist include office automation, database applications and troubleshoot. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Office automation specialist vs technical support specialist overview

Office Automation SpecialistTechnical Support Specialist
Yearly salary$31,005$48,667
Hourly rate$14.91$23.40
Growth rate10%10%
Number of jobs90,451157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Average age4242
Years of experience22

Office automation specialist vs technical support specialist salary

Office automation specialists and technical support specialists have different pay scales, as shown below.

Office Automation SpecialistTechnical Support Specialist
Average salary$31,005$48,667
Salary rangeBetween $23,000 And $40,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between office automation specialist and technical support specialist education

There are a few differences between an office automation specialist and a technical support specialist in terms of educational background:

Office Automation SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Office automation specialist vs technical support specialist demographics

Here are the differences between office automation specialists' and technical support specialists' demographics:

Office Automation SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 38.7% Female, 61.3%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 56.0% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between office automation specialist and technical support specialist duties and responsibilities

Office automation specialist example responsibilities.

  • Plan, manage and implement LAN base electronic messaging system.
  • Manage integration of data associate with critical systems into enterprise SCADA system.
  • Utilize UNIX in processing the ADR.
  • Support remote VDI and local Citrix users.
  • Track and log calls using remedy problem management database.
  • Require to fix, replace, and troubleshoot hardware & software for users.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Office automation specialist vs technical support specialist skills

Common office automation specialist skills
  • Office Automation, 19%
  • Database Applications, 10%
  • Troubleshoot, 7%
  • Technical Assistance, 6%
  • Word Processing, 5%
  • Data Processing, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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