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Office automation specialist skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

George Miller,

Chirag Parikh Ph.D.

Below we've compiled a list of the most critical office automation specialist skills. We ranked the top skills for office automation specialists based on the percentage of resumes they appeared on. For example, 19.0% of office automation specialist resumes contained office automation as a skill. Continue reading to find out what skills an office automation specialist needs to be successful in the workplace.

15 office automation specialist skills for your resume and career

1. Office Automation

Here's how office automation specialists use office automation:

Recruited, interviewed, tested and placed potential employees in temporary office automation positions.
Served on various project teams to enhance business functionality through office automation.

2. Database Applications

Here's how office automation specialists use database applications:

Work on creating desk procedures on database applications.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how office automation specialists use troubleshoot:

Upgrade computer systems configurations, Upgrade computer software installations troubleshoot and debug system errors.
Required to fix, replace, and troubleshoot hardware & software for users.

4. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how office automation specialists use technical assistance:

Provided one-on-one instruction and technical assistance to unit staff and other District Administration staff, as needed.
Provided training of office personal and technical assistance for initial setup of software.

5. Word Processing

Here's how office automation specialists use word processing:

Work with document control Train the trainer level to help office staff utilize word processing and databases.
Instruct Adult students in Word Processing, Typing, Record Keeping, Word Perfect, and Lotus

6. Data Processing

Data processing refers to the manipulation and collection of data to generate meaningful information by a computer. It may include the transfer of raw data to a machine-legible form, managing the flow of data through the CPU or any memory to an output device, and conversion of output. Any utilization of computers to perform specific functions on data can be incorporated under data processing.

Here's how office automation specialists use data processing:

Developed HARS Data Processing Manual for field staff.

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7. Computer System

Here's how office automation specialists use computer system:

Provide software application instruction utilizing self-paced tutorials, exercises and direct hands-on manipulation of computer systems; conduct software assessment tests.
Conducted training for users of distributed computer system.

8. Travel Arrangements

Here's how office automation specialists use travel arrangements:

Make travel arrangements for manager and staff members, including the preparation of travel authorizations/vouchers as required.
Make travel arrangements, prepare travel authorizations and travel vouchers for organizational personnel.

9. Office Equipment

Here's how office automation specialists use office equipment:

Arrange office equipment repairs by contacting appropriate vendor or responsible party and preparing related paperwork.
Implemented policy and procedures for liaison office equipment repair and accountability.

10. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how office automation specialists use telephone calls:

Received telephone calls and walk-in visitors, recorded intake information, and verified accuracy of information with customers.
Receive visitors and telephone calls to the supervisor/manager.

11. PowerPoint

Here's how office automation specialists use powerpoint:

Prepared PowerPoint presentations for Unit Director.
Produced various other documents on a regular basis, such as brochures, forms, graphs, and PowerPoint presentations.

12. Software Issues

Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.

Here's how office automation specialists use software issues:

Provided technical support for 200+ users with computer hardware/software issues, account password issues.
Utilized strong team leadership abilities in handling ticket escalations for complicated software issues requiring database manipulation.

13. Software Applications

A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.

Here's how office automation specialists use software applications:

Provided personal computer support for 300 personal computers and various software applications.
Provide data entry and management support and utilize shipping vendor software applications to create and track data for operational support.

14. Desk Support

Here's how office automation specialists use desk support:

Provided computer help desk support via telephone communications with users.
Help desk support/hardware/software customer service, Novell network administrator.

15. Software Problems

Here's how office automation specialists use software problems:

Adhered to proper procedures, answered questions and documented attempts to resolve repetitive technology and software problems.
Identified, isolated and repaired/resolved hardware and software problems on various platforms and operating systems.

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What skills help Office Automation Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young office automation specialists need?

George Miller

Associate Professor Computer Science, Tiffin University

Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.

What technical skills for an office automation specialist stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of office automation specialist skills to add to your resume

The most important skills for an office automation specialist resume and required skills for an office automation specialist to have include:

Office Automation
Database Applications
Troubleshoot
Technical Assistance
Word Processing
Data Processing
Computer System
Travel Arrangements
Office Equipment
Telephone Calls
PowerPoint

Software Issues
Software Applications
Desk Support
Software Problems
Novell
Windows XP
Network Connectivity
Travel Authorizations
Manpower
Unix
PCS

SharePoint
DOS
Software Installation
Windows NT
MIS
Software Training
Lan
Network Administration
GSA
FAA
Technical Procedures

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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