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Office automation technician skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical office automation technician skills. We ranked the top skills for office automation technicians based on the percentage of resumes they appeared on. For example, 14.6% of office automation technician resumes contained personnel actions as a skill. Continue reading to find out what skills an office automation technician needs to be successful in the workplace.

15 office automation technician skills for your resume and career

1. Personnel Actions

A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

Here's how office automation technicians use personnel actions:

Provide human resource support for the Branch, including personnel actions, awards, and employee benefits.
Used DCPDS to route Request for Personnel Actions internally and externally.

2. Office Automation

Here's how office automation technicians use office automation:

Provided technical support and assistance to the Regional Office Computer Specialist for office automation and laptop activities.
Operate the full range of office automation equipment in the performance of recurring duties.

3. PowerPoint

Here's how office automation technicians use powerpoint:

Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
Fall Gala, Exhibition events -Scanned art slides -Updated website information -Created and distributed gallery correspondence -Created PowerPoint presentations

4. Word Processing Software

Here's how office automation technicians use word processing software:

Typed outgoing correspondence using the full range of word processing software and acceptable correspondence formats.
Typed, utilizing a computer keyboard and word processing software, and edits a variety of material frequently involving specialized terminology.

5. Office Equipment

Here's how office automation technicians use office equipment:

Ordered and maintained adequate office supplies and called in trouble calls for office equipment.
Used a variety of office equipment.

6. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how office automation technicians use windows:

Experienced using Microsoft Office and familiar with Microsoft Windows operating system and Agency applications for use with daily work responsibilities.
Performed administrative duties using Microsoft Office and Microsoft Windows Operation System.

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7. Internal Reports

Here's how office automation technicians use internal reports:

Prepared a wide variety of recurring correspondence, internal reports and other documents from information obtained from office staff or files.
Prepared/reviewed correspondence, internal reports, and other documents from information obtained from the staff, files, and other sources.

8. Proofread

Proofreading simply carefully checking your text for possible errors like typographical errors or mistakes in grammar, style, and spelling before it can be published or shared. This is generally known as the very last stage of any writing process when you need to fix minor spelling and punctuation mistakes, typos, formatting issues,

and inconsistencies.

Here's how office automation technicians use proofread:

Proofread each revised lesson plan for spelling, grammar, and format.
Proofread and formatted correspondence letters before mailing them.

9. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how office automation technicians use management system:

Identified and recommended ways of eliminating extraneous documents by creating electronic records management system on a shared drive.
Edited master Excel spreadsheet and Soldier Management System computer database to include confidential volunteer-specific information.

10. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how office automation technicians use telephone calls:

Receive visitor and telephone calls and provide routine information as needed.
Answered and returned telephone calls presenting strong verbal communication skills and utilizing excellent phone etiquette in a fast paced environment.

11. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how office automation technicians use dod:

Assisted new in-coming DOD employees with the Real Estate forms and submit claims to JAG office for legal support.
Ensured all records were in accordance with DoD and Army policies and regulations.

12. Fax Machines

Here's how office automation technicians use fax machines:

Service and repair of fax machines, Copy machines and duplicating machines.
Scanned hard-copy documents using optical character recognition software using advanced feature keys on photocopy and fax machines.

13. Computer System

Here's how office automation technicians use computer system:

Provided technical and functional support to computer systems fielded for logistics support.
Performed hardware/software support and maintenance functions for LifeWay computer systems.

14. LAN

A Local Area Network (LAN) is a collection of devices that are connected in the same building, office, or network to facilitate the transmission of information among devices. The area of LAN depends upon the number of devices connected which vary according to the size of a building or an office. It includes cables, computers, switches, routers, access points, and other networking components.

Here's how office automation technicians use lan:

Provided desktop support for 350+ users, and assisted LAN Administrator in network management, troubleshooting, and application support.
Assisted LAN Administrator in new user setups, desktop configuration, light printer repair and maintenance, and offsite data storage.

15. Office Operations

Here's how office automation technicians use office operations:

Support office operations by being knowledgeable of word processing automation software/systems to produce letters and memoranda.
Booked Airline travel/reserved hotel and car rentals/In charge of daily office operations/researched misplaced freight/worked directly with companies to find their lost freight

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List of office automation technician skills to add to your resume

The most important skills for an office automation technician resume and required skills for an office automation technician to have include:

Personnel Actions
Office Automation
PowerPoint
Word Processing Software
Office Equipment
Windows
Internal Reports

Proofread
Management System
Telephone Calls
DOD
Fax Machines
Computer System
LAN

Office Operations
Travel Orders
DTS
SharePoint
Administrative Functions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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