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Working As An Office Clerical Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $27,000

    Average Salary

What Does An Office Clerical Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Clerical Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as an Office Clerical Assistant?

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Office Clerical Assistant Career Paths

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Average Length of Employment
Clerical Secretary 3.4 years
Office Technician 3.1 years
Office Specialist 3.0 years
Office Secretary 2.8 years
Office Associate 2.8 years
Clerical Staff 2.7 years
Office Clerk 2.3 years
Office Assistant 2.2 years
Office Worker 2.0 years
Office Helper 1.9 years
Clerical Worker 1.9 years
Clerical Aide 1.7 years
Office Aide 1.6 years
Office Volunteer 1.4 years
Top Careers Before Office Clerical Assistant
Cashier 13.6%
Secretary 3.6%
Internship 3.2%
Volunteer 3.0%
Server 2.1%
File Clerk 1.8%
Teller 1.8%
Clerk 1.7%
Manager 1.6%
Top Careers After Office Clerical Assistant
Cashier 12.7%
Internship 3.9%
Server 3.1%
Assistant 2.7%
Volunteer 2.5%
Secretary 2.3%
Manager 2.1%

Do you work as an Office Clerical Assistant?

Average Yearly Salary
$27,000
Show Salaries
$21,000
Min 10%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$27,000
Median 50%
$35,000
Max 90%
Best Paying Company
Brigham & Women's Hospital
Highest Paying City
Boston, MA
Highest Paying State
Nevada
Avg Experience Level
2.6 years
How much does an Office Clerical Assistant make at top companies?
The national average salary for an Office Clerical Assistant in the United States is $27,451 per year or $13 per hour. Those in the bottom 10 percent make under $21,000 a year, and the top 10 percent make over $35,000.

The largest raises come from changing jobs.

See what's out there.

Top Skills for An Office Clerical Assistant

  1. Data Entry
  2. Office Supplies
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry operations and report generation and printing.
  • Ordered/requested general office supplies and assisted with general, administrative office duties.
  • Facilitated daily administrative functions including customer service, Registered Patients filed Physician's reports, operating fax and copying machines.
  • Managed telephone operations by answering incoming phone calls, transferring calls appropriately, conducting appointment reminders, and taking messages.
  • Fostered connections with constituents from conducting telephone calls about local problems.

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Average Salary:

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Top 10 Best States for Office Clerical Assistants

  1. Nevada
  2. Minnesota
  3. Wyoming
  4. Maine
  5. Connecticut
  6. Washington
  7. Alaska
  8. Oregon
  9. Wisconsin
  10. Iowa
  • (121 jobs)
  • (379 jobs)
  • (40 jobs)
  • (59 jobs)
  • (220 jobs)
  • (393 jobs)
  • (79 jobs)
  • (195 jobs)
  • (286 jobs)
  • (243 jobs)

Office Clerical Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,275 Office Clerical Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Office Clerical Assistant Resume

View Resume Examples

Office Clerical Assistant Demographics

Gender

Female

75.4%

Male

19.4%

Unknown

5.3%
Ethnicity

White

61.2%

Hispanic or Latino

17.6%

Black or African American

11.7%

Asian

6.2%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

70.4%

French

9.2%

Japanese

2.8%

Portuguese

2.1%

Italian

2.1%

Russian

1.4%

German

1.4%

Cantonese

1.4%

Arabic

1.4%

Sicilian

0.7%

Chinese

0.7%

Turkish

0.7%

Romanian

0.7%

Hmong

0.7%

Hopi

0.7%

Vietnamese

0.7%

Armenian

0.7%

Mandarin

0.7%

Korean

0.7%

Dutch

0.7%
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Office Clerical Assistant Education

Schools

Miami Dade College

8.3%

Florida State University

7.4%

Borough of Manhattan Community College of the City University of New York

6.5%

University of Missouri - Saint Louis

6.5%

Remington College

6.5%

Glendale Community College

5.6%

Southern Illinois University Carbondale

5.6%

Bryant and Stratton College

5.6%

Wayne County Community College District

4.6%

Everest Institute

4.6%

Rhode Island College

4.6%

State University of New York Buffalo

4.6%

Wayne State University

3.7%

Montana State University - Bozeman

3.7%

York Technical College

3.7%

Ashford University

3.7%

Gibbs College

3.7%

Texas Tech University

3.7%

Western Carolina University

3.7%

Angelina College

3.7%
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Majors

Business

24.3%

Health Care Administration

10.7%

Accounting

7.5%

Medical Assisting Services

5.9%

Psychology

5.2%

Nursing

5.1%

Criminal Justice

4.7%

English

4.5%

Liberal Arts

4.1%

General Studies

3.8%

Communication

3.6%

Management

2.8%

Biology

2.7%

Secretarial And Administrative Science

2.6%

Education

2.5%

Legal Support Services

2.5%

Computer Science

2.0%

Political Science

2.0%

Sociology

1.8%

Elementary Education

1.7%
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Degrees

Bachelors

33.0%

High School Diploma

23.4%

Associate

22.7%

Certificate

10.5%

Diploma

6.0%

Masters

3.5%

License

0.6%

Doctorate

0.1%
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Updated May 18, 2020