Receptionist and Office Administrator
Office clerk job in Cary, NC
Job Title: Receptionist/ Administrative Coordinator (Full-Time)
Anne Till Nutrition Group is seeking a Receptionist/Administrative Coordinator to support our outpatient nutrition practice. This role combines front desk administrative responsibilities with billing support. The ideal candidate is organized, detail-oriented, professional, and interested in working in a private practice focused on evidence-based nutrition.
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Front Desk & Administrative Duties
Welcome and check in patients in person
Answer and route incoming phone calls professionally
Schedule appointments and support calendar management
Verify insurance benefits and assist with billing questions
Process payments and maintain financial logs as needed
Maintain tidy, organized, and well-supplied reception area
Track, scan, file, and manage documents and patient forms
Update electronic health records accurately and efficiently
Support Billing Staff
Support marketing and communications activities when assigned
Requirements & Skills
Experience in a medical or nutrition practice environment preferred
Comfortable with Apple computers, Google Workspace, MS Office
Experience with EHR systems preferred
Excellent organizational, time management, and multitasking abilities
Strong written and verbal communication skills
Professional attitude and customer service mindset
Schedule & Workplace Details
Full-time, onsite
Monday-Friday, day shift (no weekends)
Benefits
Health, dental, and vision insurance
Paid time off
Company website: ****************
Facebook: AnneTillRD
Assistant University Registrar for Scheduling, Office of the University Registrar
Office clerk job in Winston-Salem, NC
External Applicants:
Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the .
Cover Letter and Supporting Documents:
Navigate to the "My Experience" application page.
Locate the "Resume/CV" document upload section at the bottom of the page.
Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
Important Note: The "My Experience" page is the
only
opportunity to attach your cover letter, resume, and supporting documents.
You will not be able to modify your application or add attachments after submission.
Current Employees:
Apply from your existing Workday account in the Jobs Hub.
Do not apply from this website.
A
cover letter is required for all positions;
optional for facilities, campus services, and hospitality roles unless otherwise specified.
Summary
The Assistant University Registrar for Scheduling plays a critical role in the efficient and effective management of the College's academic class schedule. This position is responsible for the comprehensive oversight of the class scheduling process, providing essential support and leadership to Academic Coordinators and the Office of the Dean of the College. The Assistant University Registrar for Scheduling ensures accuracy, optimization, and timely publication of all class offerings using the university's student information system, Workday, and specialized classroom scheduling software, EMS.
Essential Functions:
Oversee, manage, and lead the end-to-end College class scheduling process.
Provide first-level support, guidance, and training to Academic Coordinators regarding scheduling policies, procedures, and systems.
Collaborate with the Office of the Dean of the College on scheduling strategies and issue resolutions.
Audit all proposed class schedules for accuracy, completeness, and adherence to college and university policies.
Identify and resolve scheduling conflicts and issues in a timely and efficient manner.
Publish approved class schedules within the university's student information system, Workday, ensuring timely and accurate dissemination of information.
Utilize classroom scheduling software (EMS) to optimize classroom assignments, maximizing space utilization and minimizing scheduling conflicts.
Generate and analyze scheduling reports to identify trends, improve processes, and inform decision-making.
Develop and maintain a thorough understanding of academic programs, course sequencing, and College curriculum to inform scheduling decisions.
Stay current with best practices in academic scheduling and student information systems.
Other Functions:
Provide second-level support to the Assistant University Registrar for Registration in the areas of registration and grading.
Provide occasional general support via email, phone, and in-person.
Required Education, Knowledge, Skills, Abilities:
Bachelor's degree or equivalent combination of education and experience.
Minimum of 1-2 years of experience in an academic scheduling role within a higher education institution.
Demonstrated experience with student information systems (e.g., Workday, Banner, PeopleSoft) is essential, with Workday experience preferred.
Proficiency with classroom scheduling software (e.g., EMS, 25 Live) is required.
Exceptional organizational and project management skills with keen attention to detail.
Strong analytical and problem-solving abilities, particularly in identifying and resolving complex scheduling conflicts.
Excellent interpersonal and communication skills, both written and verbal, with the ability to effectively collaborate with diverse stakeholders (faculty, staff, administrators).
Ability to provide clear and concise guidance and support to others.
Ability to work independently and as part of a team in a fast-paced environment.
Commitment to providing excellent customer service.
Ability to quickly learn and adapt to new technologies and systems.
Ability to manage multiple priorities and meet deadlines consistently.
A proactive approach to identifying and addressing potential scheduling issues.
Ability to generate and analyze audits and reports.
Preferred Education, Knowledge, Skills, Abilities:
Master's degree in Higher Education Administration, Business Administration, or a related field.
3+ years' experience in an academic scheduling role within higher education institution.
Demonstrated experience with Workday is preferred.
Proficiency with classroom scheduling software (e.g., EMS, 25 Live)
Accountabilities:
Responsible for own work.
Physical Requirements:
Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.
Environmental Conditions:
No environmental conditions.
Additional Job Description
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.
Auto-ApplyOffice Coordinator
Office clerk job in Chapel Hill, NC
Job DescriptionBenefits:
PTO and other great benefits
Continuous clinical and business training
Company-paid CEUs
Company-paid MalPractice Insurance
Bonus based on performance
Health insurance
If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!
We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.
Youll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
Youll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!
Who you are:
Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
Insurance verifications
Create financial worksheets
Deliver financial reviews with patients
Make product and supplement recommendations based on the doctors treatment plan
Scan incoming insurance EOBs
Assist with marketing campaigns, creative content, community outreach
Weekly patient reporting
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks
What you need
Two-year degree or more is preferred but not required
Previous experience in customer service must be demonstrated
Proficiency in Microsoft Office and Windows is required
If you feel you would be a great fit in our office please apply! We look forward to speaking with you!
Finance Clerk
Office clerk job in Durham, NC
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
PAY RANGE: $80,000
YOUR ROLE
Perform a variety of moderately complex clerical accounting functions to ensure accurate, efficient and complete processing of transactions. Model and act in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
* Perform accounts payable functions that ensure vendors are paid accurately and on time.
* Provide training to new employees on department procedures and financial systems.
* Monitor all check processing procedures to ensure accuracy and compliance with general accounting principles and department policies and procedures.
* Review processing status of vendor invoices and ensure invoices are processed for payment.
* Distributes work to accounting clerk staff to ensure an efficient and productive work flow.
* Provide assistance on follow-up and consultation with stations and vendors to resolve complex accounts payable or other accounting issues.
* Perform data entry by inputting data from source documents into computer.
* Respond to vendor questions on current invoices, past due invoices and statements.
* Performs other duties as assigned.
WHAT ARE WE LOOKING FOR?
Education and Experience:
* High School Diploma or GED required; Associate's Degree preferred.
* Minimum two years related experience.
* Minimum one year industry experience preferred.
Skills:
* Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Other Skills/Experience:
* Ability to analyze moderately complex administrative details and routine Accounting tasks including organizing, preparing and coding documents and preparing summary reconciliations.
* Ability to generate routine to moderately complex reports, charts, and graphs.
* Accurate typing and/or data entry skills.
* Ability to add, subtract, multiply and divide using units of U.S. or international currency, weight, volume and distance measurement.
* Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
* Recommends solutions to common problems.
* Gives and welcomes feedback, and contributes to building a positive team spirit.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
#LI-JS1
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Easy ApplyWarehouse Office Clerk
Office clerk job in Greensboro, NC
The Warehouse Office Clerk is responsible for performing administrative and clerical duties in support of warehouse operations. The individual in this position will coordinate transportation services with internal and external customers to ship products, and will perform administrative tasks necessary to ensure the accuracy and timeliness of shipping information. This is an office-based position but will occasionally require the individual to work and interact with team members in a warehouse setting.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function.
Control entry access to warehouse. Greet customers, drivers and visitors. Answer and direct phone calls.
Maintain and update dock schedule information.
Schedule appointments for outbound shipments. Coordinate shipping and receiving dock activities.
Provide excellent customer service; guide customers and carriers through the shipping process.
Prepare pick plan paperwork and shipping labels for shipping staff.
Perform a variety of clerical duties, including data entry, preparing written reports and other documents and providing support as needed.
Maintain good housekeeping and regularly clean work area, machines, and equipment.
Identify and contribute to continuous improvement efforts to reduce costs or increase productivity without reducing effectiveness.
Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance.
Adhere to established company values, practices, policies and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
Demonstrate regular and punctual attendance at the assigned work location.
Marginal Functions
The individual may be asked to perform other duties as requested.
Required knowledge, skills, and abilities
An individual qualified for this job must be able to:
Demonstrate excellent customer service skills with ability to interact with both internal and external customers in a professional manner, with customer-friendly focus and attention to detail in resolving issues.
Accurately multiply, divide, add, and subtract whole numbers to resolve practical problems.
Understand written instruction and complete appropriate documentation as directed.
Use a logical approach to troubleshooting issues and prioritizing production needs.
Excellent problem solving capabilities and ability to identify problems immediately and resolve matters quickly and effectively.
Pay attention to details and pursue quality in accomplishing work duties and tasks. Look for opportunities to reduce costs or increase productivity without reducing effectiveness.
Handle challenges skillfully, thoroughly, and effectively.
Effectively and professionally communicate with co-workers, team members, and internal or external customers. Present information clearly and accurately.
Independently take advantage of opportunities to improve or increase skills, abilities and job knowledge.
Make sure that work is delivered on time and of high quality.
Develop good work practices in order to get the job done.
Use equipment, resources and time in an efficient and effective manner.
Use good judgment when making decisions.
Perform work in a safe manner at all times.
Work in a cooperative manner with management, co-workers, internal/external customers, and vendors.
Do the right thing, even when it is difficult.
Minimum Experience, Education, and CertiFications
High school diploma or GED, one month related experience, or any satisfactory combination of education and experience that demonstrates the knowledge, skills and abilities to perform the above duties.
Customer service experience preferred.
Physical Demands OF Essential Functions
The physical demands described here are representative of those that must be met by an individual to successfully perform the Essential Functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a desk-based job and will require the individual to remain seated for long periods of time and have the manual dexterity to operate standard office equipment such as computer keyboard, mouse, calculator, phone, copier/scanner, and similar machines.
Transport boxes of labels weighing up to 30 pounds when loading printers.
Environmental Conditions
The environmental conditions described here are representative of those the associate encounters while performing the Essential Functions of the job.
The individual will work in an office setting in the same room as other individuals. Noise levels are average for an office and include conversation and/or office equipment noise.
Airport Agent - Baggage Service Office
Office clerk job in Morrisville, NC
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay rate: $12.28/hr.
Responsibilities
How will you make an impact?
Responsibilities
Assists passengers with claims for lost/damaged luggage.
May provide announcements to passengers explaining baggage procedures and offering assistance to disabled passengers at the baggage claim area.
Remove unclaimed bags from carousel.
Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas. May be required to handle same items multiple times. Baggage may weigh between 33.3 lbs. and 75 lbs.
Track and reconcile all claims filed by customers.
Push/pull baggage cart using two hands with forces between 51.4 lbs. and 75 lbs.
Occasionally twist and turn upper and lower back when retrieving/placing luggage from carousel or luggage storage area, and when retrieving items from printers at desk.
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Auto-ApplyOffice Administrator
Office clerk job in Burlington, NC
Salary: Pay $16-$20/hr., Full Benefits, 401K, Paid Time Off!
Minimum Qualifications
High School Diploma or equivalent required; Associate degree preferred.
Experience working with individuals with intellectual and/or developmental disabilities (I/DD) preferred.
Prior supervisory experience a plus.
Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Word, Excel, and familiarity with Electronic Health Record (EHR) systems.
Ability to maintain a positive and collaborative work environment.
Must present a sustained, good driving record.
Ability to successfully complete required pre-employment screenings, including drug screening and background check.
Position Summary
The Office Admin plays a key role in supporting the daily operations of the Burlington office. This position ensures efficient office management by overseeing administrative functions, maintaining records and correspondence, coordinating office procedures, and assisting with compliance reporting. The Office Admin serves as a central point of contact for staff, clients, and visitors, while promoting OE's mission and maintaining a professional and welcoming office environment.Duties & Responsibilities
Answer and route telephone calls and emails to appropriate staff.
Monitor office equipment and supply inventory; order replacements as needed.
Organize and maintain records, spreadsheets, safety logs, and accreditation documentation.
Coordinate office repairs and maintenance; ensure custodial services keep the office clean, safe, and functional.
Provide administrative support for website content, events, newsletters, and annual reports.
Assist senior management in improving office operations and procedures.
Perform data entry and generate accurate reports.
Draft correspondence, contracts, and management-level presentations.
Collect and distribute mail daily, including processing outgoing and overnight mail.
Provide clerical support such as preparing documents, filing, and sorting materials.
Maintain organized office files and ensure accessibility for staff.
Assist in compliance with state, federal, and CARF standards, including drafting and submitting required reports.
Address immediate needs and support staff with tasks as they arise.
Perform other duties as assigned.
Key Skills
Strong written and verbal communication skills, including report writing.
Excellent organizational skills and ability to multitask effectively.
Flexibility to adapt to changing environments and priorities.
Strong interpersonal skills to maintain positive and professional relationships.
Leadership abilities to manage challenges and support staff.
High attention to detail to ensure accuracy and thoroughness in all tasks.
Auto-ApplyUSA Maintenance Store Room Clerk
Office clerk job in Reidsville, NC
Salary:
Company Background:Farmina is nature and science in perfect harmony. Our mission is to develop the best all-natural, nutritious, and scientifically validated food that dogs and cats will love. Farmina is an innovative Pet Nutrition Company focusing on servicing dog and cat pet parents to make the best personalized nutritional decisions for their pet's well-being while providing life-changing solutions along the way.
We at Farmina firmly believe in our company motto: Happy pet. Happy you.
Position Purpose
The Maintenance Storeroom Clerk is responsible for managing the inventory and ordering maintenance parts and materials to ensure efficient operations of the plants equipment. This role plays a crucial part in minimizing downtime by maintaining accurate inventory levels, organizing the storeroom, and ensuring the timely procurement of essential maintenance supplies.
Requirements
Minimum of 2 years of experience in inventory management and ordering or maintenance storeroom operations.
Experience in purchasing maintenance kits and parts for equipment.
Strong proficiency in Microsoft 365, particularly Excel, for inventory tracking and reporting.
Highly organized with strong attention to detail.
Effective communication skills and ability to collaborate with maintenance and operations teams.
Ability to lift and move materials as needed (up to 50 lbs.)
Sufficient computer and inventory software
Organization skills
Maintenance planning
Ability to prioritize
Experience with industrial machine parts
Key Responsibilities
Maintain and organize inventory in the maintenance storeroom, ensuring parts are properly stored and easily accessible.
Determine baseline quantities for parts and establish minimum stock levels to prevent shortages.
Order and track parts, materials, and maintenance kits to ensure availability when needed.
Work closely with the maintenance management team to anticipate and fulfill equipment needs.
Accurately record inventory transactions and perform routine cycle counts to verify stock levels.
Utilize Microsoft 365 applications, especially Excel spreadsheets, to track inventory, orders, and maintenance schedules.
Assist in managing vendor relationships and sourcing cost-effective supplies.
Ensure compliance with company policies and safety regulations regarding storage and handling of maintenance materials.
Benefits:
90% Company Paid Employee Only Medical Plan Option - BCBS
Empower 401k / ROTH
Hartford Company Paid AD&D
Hartford Voluntary AD&D
Hartford Voluntary Long-term Disability Insurance
Harford Voluntary Child Life
Hartford Short-term Disability Insurance
Colonial Life Critical Illness
Colonial Life Term Life
Colonial Life Whole Life
Health FSA
Dependent Care FSA
Colonial Medical Bridge
Colonial Accident
Harford Voluntary Life Dependents
Hartford Voluntary AD&D Dependents
Hospital Indemnity
NYC Commuter Benefits
Employee Pet Food Discounts
Paid Maternity Time Off
Paid Paternity Time Off
Paid Adoption Time Off
Pet Wellness Insurance
Pet Accident and Illness Insurance
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Farmina is An Equal Opportunity Employer
Administrative Clerk
Office clerk job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a highly organized and detail-oriented Administrative Assistant to support our team. This role involves managing office tasks, coordinating schedules, and ensuring efficient office operations.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Manage and organize office operations and procedures
Schedule and coordinate meetings and appointments
Handle correspondence and communication
Maintain office supplies and inventory
Assist with event planning and execution
Provide administrative support to team members
Skills, Knowledge and Expertise
High school diploma or equivalent.
Proven experience as an administrative assistant or in a similar role
Proficiency in Microsoft Office Suite
Excellent organizational and multitasking skills
Strong written and verbal communication skills
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Office/Administrative Specialist
Office clerk job in Greensboro, NC
The Office/Administrative Specialist serves as the first point of contact for employees and visitors, ensuring a welcoming and professional environment in the lobby. This role supports daily office operations by maintaining cleanliness and organization in common areas, stocking break rooms, running business-related errands, and assisting the Human Resources department with various administrative tasks. Additionally, this position works closely with the executive team to coordinate meetings and provide administrative support. The ideal candidate is friendly, dependable, and highly organized, with a proactive approach to supporting company-wide initiatives.
KEY RESPONSIBILITIES:
* Greet and assist employees and visitors at the front desk during arrival and departure times.
* Maintain cleanliness and organization of lobby and common areas.
* Stock and tidy all break rooms regularly.
* Run external errands as needed to support business operations.
* Receive and distribute deliveries and mail to the appropriate department.
* Handles property maintenance requests.
* Assist Human Resources and the Executive team with administrative tasks and event coordination.
* Help organize and support company-wide All Hands meetings and other internal events.
* Schedule internal meetings between our parent company and the executive team.
* Manage and juggle multiple schedules, demonstrating flexibility and the ability to pivot on short notice.
* Perform other duties as assigned.
WORK ENVIRONMENT :
* This job operates in a professional office environment. The role routinely uses standard office equipment.
EDUCATION/EXPERIENCE REQUIRED:
* High school diploma required, A.A. degree preferred.
* Experience in a Human Resources or Administrative role preferred
SUPERVISORY RESPONSIBILITIES:
* This position does not have any supervisory responsibilities.
ADDITIONAL ELIGIBILITY REQUIREMENTS:
* Must have a reliable personal vehicle for running errands.
* Ability to work independently and manage multiple tasks.
* Strong interpersonal and communication skills.
* Ability to adapt to fast-paced work environment.
* Comfortable interacting with employees at all levels of the organization.
* Proficient with Microsoft Office Products (Outlook, Word, PowerPoint, etc.)
PHYSICAL REQUIREMENTS:
* Ability to lift and carry items weighing 10-15 pounds.
* Frequent walking, standing, and light physical activity required to maintain office areas.
TRAVEL REQUIREMENTS:
* Up to 25% local travel may be required for errands and company-related events.
* This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
Noregon Systems, LLC is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Executive Office Administrator
Office clerk job in Greensboro, NC
Support Leadership. Serve the Community. Make an Impact. The City of Greensboro is seeking a highly skilled and service-oriented Executive Office Administrator to provide exceptional administrative support to senior executives and administrators within the City Manager's Office. This role is ideal for a professional who thrives in a fast-paced, high-responsibility environment and is committed to excellence in public service.
Compensation and Benefits:
Estimated Hiring Salary Range: $50,095.00 - $65,915.00 Full Salary Range: $50,09500 - $89,644.00
Annually
Benefits:
.Employees receive dependable, comprehensive benefits including health, dental, vision, life insurance, paid leave, retirement contributions, and meaningful opportunities for long-term career growth.
Learn more Here
Work Schedule:
Monday-Friday; 8:00 am - 5:00 pm
About the City of Greensboro:
The City of Greensboro is committed to steady leadership, responsible governance, and service that strengthens community trust. Our executive offices set the tone for how the entire organization supports residents-and we rely on skilled administrative professionals to ensure operations run without interruption.
About the City Manager's Office:
The City Manager's Office guides strategic direction, supports the Mayor and City Council, and ensures departments work together to deliver high-quality public services. The Executive Office Administrator plays a pivotal role, coordinating communication, managing schedules, and helping the executive team move critical work forward.
Why This Role Matters:
This position supports top-level city leadership and ensures the City Manager's Office maintains strong, consistent communication with internal teams, elected officials, community partners, and residents. Precision, discretion, and professionalism are essential-because the work done here keeps the entire organization moving.
About the Role:
The Executive Office Administrator provides high-level administrative support to senior executives and administrators, ensuring efficient operations and seamless communication across the organization.
Key Responsibilities:
* Provide expert administrative support to senior executives and Assistant City Managers
* Maintain, organize, and update complex executive calendars
* Coordinate travel arrangements and reconcile travel reports for Assistant City Managers
* Serve as a liaison between the City Manager's Office, City Council, Department Heads, and other key stakeholders
* Assist with the preparation and distribution of the weekly Items For Your Information (IFYI) report for City Council, media, and the community
* Serve as Benefits Assistant Coordinator for the Executive and Legislative Departments
* Act as liaison for Human Resources, Kronos, and EEO/AA coordination
* Support communication and workflow to ensure the City Manager's Office operates efficiently and professionally
* Handle confidential information with discretion and accuracy
* Provide clear, organized, and timely administrative support as priorities shift
Ideal Candidate Attributes:
* Highly organized with strong attention to detail
* Skilled communicator, both written and verbal
* Steady, reliable, and calm in fast-paced or shifting environments
* Comfortable interacting professionally with executive leadership, elected officials, staff, and community members
* Able to manage multiple priorities and maintain confidentiality at all times
* Committed to teamwork, accuracy, and dependable follow-through
Your Career Path:
This position provides opportunities for growth into advanced roles supporting executive leadership, such as Executive Assistant, Senior Administrative Coordinator, or roles within Human Resources or City Administration.
Other Position Details
* Position requires strong confidentiality, professionalism, and the ability to support executive-level decision-making
* Work may require coordination outside typical hours during high-priority events or deadlines
Join the City of Greensboro and Make a Difference:
If you're ready to apply your administrative expertise in a role that supports citywide leadership, public-service excellence, and drives meaningful community impact, we encourage you to apply today!
Minimum Qualifications:
* High School Diploma or GED, and 4+ years of progressively responsible administrative or office support experience.
* OR designation as a Certified Professional Secretary (CPS) by the International Association of Administrative Professionals (IAAP), which may substitute for education and experience requirements.
* Experience preparing or coordinating travel arrangements and reconciling travel or expense reports
* .Experience with executive calendar scheduling, multi-line phone systems, executive-level correspondence, and materials with a high degree of accuracy
* Intermediate to advanced proficiency in Microsoft Office Suite
* Liaison/support experience with Human Resources coordination (e.g., Benefits Assistant, Workforce Management timekeeping, HRIS, and onboarding platforms)
Preferred Qualifications:
* Associate's Degree in Business Administration, Public Administration, or related field
* Experience working in local government or a public-sector environment
* Prior experience supporting high-level government officials or executive leadership level
* Notary Public commission
Office Administrator
Office clerk job in Durham, NC
Company: Avalo Compensation: $50 - $65k annually + full benefits, PTO, retirement
At Avalo, we're reinventing crop development to build a climate-resilient, equitable, and sustainable future for agriculture. Our mission is to accelerate crop evolution using AI and evolutionary biology-cutting development time from decades to just a few years while dramatically reducing environmental impact. From low-input cotton to sugarcane, we work with nature's complexity, not against it, to deliver high-performance crops without harmful externalities. Join us in transforming agriculture from the seed up.
About this opportunity:
We're seeking a highly organized, detail-oriented, and proactive Office Administrator to ensure the smooth and efficient operation of Avalo's Durham office. This role is central to maintaining day-to-day administrative excellence, supporting financial workflows, coordinating vendors, and reinforcing our collaborative culture.
The ideal candidate will thrive in a fast-moving startup environment, demonstrate exceptional communication and problem-solving skills, and play a key role in supporting operational accuracy, compliance, and team success across the company.
Key Responsibilities:
Financial & Administrative Support
Support vendor setup, W-9 collection, invoice routing, and payment documentation.
Assist with credit card reconciliation by collecting receipts and verifying coding.
Maintain organized financial and administrative records to ensure audit readiness.
Office & Facilities Management
Oversee daily office operations, vendor coordination, and supply inventory.
Manage shipping and receiving for materials, equipment, and samples.
Assist with safety documentation, required trainings, and compliance recordkeeping.
Serve as the first point of contact for employees and guests, maintaining a welcoming environment.
Contribute to company culture initiatives and cross-team collaboration.
Coordinate onsite meetings, catering, office meals, and general logistics.
Travel & Coordination
Arrange domestic and international travel; track expenses and documentation.
Maintain administrative trackers, shared files, and compliance documentation.
Support planning and logistics for company-wide meetings and events.
HR & Onboarding Support
Assist with interview scheduling, candidate communication, and reference checks.
Coordinate new-hire onboarding, workspace setup, and documentation tracking.
Support team events and internal communications initiatives.
Qualifications
Bachelor's degree in Business Administration, Accounting, or a related field OR equivalent professional experience in office administration, bookkeeping, or operations.
3-5 years of experience in office administration, financial coordination, or similar support roles.
Experience supporting financial processes (vendor documentation, invoice routing, expense tracking) preferred.
Strong written and verbal communication skills with excellent attention to detail and accuracy.
Proven organizational skills with the ability to manage multiple priorities and shifting tasks.
Ability to maintain confidentiality and handle sensitive financial or personnel information.
Experience coordinating interviews, onboarding logistics, or HR administration is a plus.
Proficiency with Microsoft and Google applications (Word, Excel, PowerPoint, Google Workspace
Familiarity with Bill.com, DocuSign, Adobe Acrobat, Slack, and Canva is helpful.
Highly proactive, dependable, and comfortable working independently in a fast-paced startup environment.
Passion for Avalo's mission and a collaborative, service-oriented mindset.
Auto-ApplyOffice Administrator
Office clerk job in Durham, NC
Job Description
Office Administrator Company: Avalo Compensation: $50 - $65k annually + full benefits, PTO, retirement
About Avalo At Avalo, we're reinventing crop development to build a climate-resilient, equitable, and sustainable future for agriculture. Our mission is to accelerate crop evolution using AI and evolutionary biology-cutting development time from decades to just a few years while dramatically reducing environmental impact. From low-input cotton to sugarcane, we work with nature's complexity, not against it, to deliver high-performance crops without harmful externalities. Join us in transforming agriculture from the seed up.
About this opportunity:
We're seeking a highly organized, detail-oriented, and proactive Office Administrator to ensure the smooth and efficient operation of Avalo's Durham office. This role is central to maintaining day-to-day administrative excellence, supporting financial workflows, coordinating vendors, and reinforcing our collaborative culture.
The ideal candidate will thrive in a fast-moving startup environment, demonstrate exceptional communication and problem-solving skills, and play a key role in supporting operational accuracy, compliance, and team success across the company.
Key Responsibilities:
Financial & Administrative Support
Support vendor setup, W-9 collection, invoice routing, and payment documentation.
Assist with credit card reconciliation by collecting receipts and verifying coding.
Maintain organized financial and administrative records to ensure audit readiness.
Office & Facilities Management
Oversee daily office operations, vendor coordination, and supply inventory.
Manage shipping and receiving for materials, equipment, and samples.
Assist with safety documentation, required trainings, and compliance recordkeeping.
Serve as the first point of contact for employees and guests, maintaining a welcoming environment.
Contribute to company culture initiatives and cross-team collaboration.
Coordinate onsite meetings, catering, office meals, and general logistics.
Travel & Coordination
Arrange domestic and international travel; track expenses and documentation.
Maintain administrative trackers, shared files, and compliance documentation.
Support planning and logistics for company-wide meetings and events.
HR & Onboarding Support
Assist with interview scheduling, candidate communication, and reference checks.
Coordinate new-hire onboarding, workspace setup, and documentation tracking.
Support team events and internal communications initiatives.
Qualifications
Bachelor's degree in Business Administration, Accounting, or a related field OR equivalent professional experience in office administration, bookkeeping, or operations.
3-5 years of experience in office administration, financial coordination, or similar support roles.
Experience supporting financial processes (vendor documentation, invoice routing, expense tracking) preferred.
Strong written and verbal communication skills with excellent attention to detail and accuracy.
Proven organizational skills with the ability to manage multiple priorities and shifting tasks.
Ability to maintain confidentiality and handle sensitive financial or personnel information.
Experience coordinating interviews, onboarding logistics, or HR administration is a plus.
Proficiency with Microsoft and Google applications (Word, Excel, PowerPoint, Google Workspace
Familiarity with Bill.com, DocuSign, Adobe Acrobat, Slack, and Canva is helpful.
Highly proactive, dependable, and comfortable working independently in a fast-paced startup environment.
Passion for Avalo's mission and a collaborative, service-oriented mindset.
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Office Administrator - 1st Shift - 25.00 per hour
Office clerk job in Chapel Hill, NC
Job DescriptionOffice AdministratorLocation: Chapel Hill, NC Schedule: Monday-Thursday, 9:00 AM-4:00 PM; Friday, 9:00 AM-3:00 PM Pay: $25/hour Do you enjoy being an integral part of keeping an organization running efficiently? Does being involved with the operations &/or creations of event that uplift the community in a positive manner leave you fulfilled? If so, we are seeking a detail-oriented and organized Office Administrator to support the daily operations of a local church office in Chapel Hill, NC. This role is ideal for someone with integrity who enjoys working in a welcoming environment and values community engagement!Key Responsibilities for the Office Administrator
Serve as the first point of contact for visitors, phone calls, and emails.
Maintain calendars, schedule events, and coordinate facility usage.
Prepare and distribute weekly bulletins, newsletters, and announcements.
Manage office supplies and maintain organized filing systems.
Assist with basic bookkeeping tasks, including processing invoices and donations.
Manage preventative maintenance and capital improvements for property buildings, grounds, and required inspections.
Support staff and volunteers with administrative needs and special projects.
Qualifications for the Office Administrator
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite and basic database management.
Excellent communication and interpersonal skills.
Ability to maintain confidentiality and demonstrate professionalism.
Previous administrative experience preferred; familiarity with church operations a plus.
If you're ready to bring your skills to a rewarding setting, apply today!We look forward to welcoming you to the team
Secretary (Guidance)
Office clerk job in Eden, NC
Secretary - Guidance Department QUALIFICATIONS: Two years of college or technical school OR Three to five years of secretarial experience OR an equivalent combination of training/experience Possess a thorough working knowledge of Microsoft Word/Excel/Power Point
RESPONSIBILITIES: Provides secretarial support to the Guidance Department
Sets up files or storage of a large and varied number of subjects
Maintains files and retrieves information
Locates, identifies and gives out appropriate and accurate information
Composes drafts of official minutes, records, or policies
Composes narrative materials with interpretative information relating to one or few program area(s)
General office duties: compiling data, filing, answering phone, copying
Other duties as assigned by principal
Must be willing to obtain bus driver license
Branch Administrator
Office clerk job in Kernersville, NC
Home Paramount is a family-owned and operated service corporation founded in 1939. We rank among the top 15 largest pest management firms in the United States and are committed to a long-term strategy of responsible growth through excellent customer service.
Ideal candidates will enjoy working in a fast-paced environment, whether it be individually or collaborating with their team! We have corporate and field team members to help you along the way and partner on projects as appropriate. We are a continuous improvement-driven organization focused on providing excellent pest management and customer service while providing a safe and healthy workplace for all our employees.
Summary
We are seeking to hire experienced administrative personal for a Branch/Office Administrator position. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day of the administrative duties for the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development.
Responsibilities
As a Branch/Office Administrator your daily duties will include, but may not be limited to:
Make phone calls to customers to confirm appointments for the following day.
Making changes to the service schedules to reflect canceled, moved, or new appointments.
Call customers to arrange payment on delinquent accounts as needed.
Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
Answer calls from customers and corporate personnel regarding various issues.
Office duties including typing, filing, and calculating numbers for management
Other administrative duties as assigned.
Requirements
The primary requirements of a Branch/Office Administrator involve:
Prior office and/or customer service experience required.
High School Degree or equivalent.
Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
Outstanding people skills.
Comfortable making outbound and taking inbound phone calls.
We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:
Competitive Hourly Pay Rate.
Medical, Dental, and Vision Coverage.
Life and Disability Benefits.
Paid Time Off, Vacation, Sick, Personal.
401(k) and ROTH Retirement Plans
Auto-ApplyDental Treatment /Front Office Coordinator
Office clerk job in Chapel Hill, NC
We are a brand new start up office seeking an experienced Dental Treatment/Front Desk Coordinator to join our team. Are you tired of just booking appointments all day? Feeling undervalued? Do you wish you could learn more? If you feel burnt out at your current job, and want to find a workplace who values you please apply. We are looking for individuals who love the dentistry world and want to grow together professionally.
Responsibilities:
Manage patient appointments and clinic schedule
Check in/out, welcome patients
Insurance verification and claims submission
Present treatment plans and discuss insurance and financial breakdown
Experience and Skillset:
Previous experience in dental office
Experience with dental insurances
The ability to remain cheerful and upbeat despite stressful scenarios
Administrative experience preferred
Being a dependable, team player with strong work ethic is a must
Seeking a growth minded, empathetic person ready to serve the community
Schedule:
4 days a week, Day shift,
Tuesday: 8am-6pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: 8am-4pm
1 Saturday a month: 8am-1pm.
Pay: $20-25/hour
We are a “back to the roots” patient experience-based practice that focuses on each patient's personal story. Our team members strive to become experts in their fields through the extensive training, continued education and leadership development that we provide. The work isn't always easy, but it's fun and personally rewarding. If you're ready for more, keep on reading.
Help provide an unparalleled experience on a daily basis - Join our team!
We offer our patients:
Impeccable customer service
Great attention to detail
Gentle care and comfort
A positive frame of mind
By joining us you embody the top-notch service that makes us a 5-star dental practice!
Benefits and Perks:
Access to free dental care
Bonus Compensation
Growth opportunities
Auto-ApplyPart-time Front Office Coordinator
Office clerk job in Chapel Hill, NC
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
Auto-ApplySecretary II
Office clerk job in Sanford, NC
Full-time Description
The secretary performs clerical tasks ensuring a smooth and efficient department flow. The secretary facilitates notification of patients and surgeons regarding scheduling of surgeries, appointments and tests. The secretary enters patient/surgery information in computer and maintains accurate and orderly schedules for the provider. The secretary maintains order/charge entry and completion of daily reports and tasks.
ORGANIZATIONAL RELATIONSHIPS
Accountable to the Clinical Department Manager
POSITION REQUIREMENTS
Answer telephones/Process faxes
Promptly answer the telephones using approved scripting
Provide assistance to patients
Task all clinical questions to physicians or clinical staff per clinic policy
Utilize instant messaging or other department communication method to immediately contact clinical personnel with urgent requests
Return all phone calls within one business day; urgent calls immediately
Provide accurate messages to all staff and task physicians with referring physician requests
Process incoming faxes and send out faxes as needed daily
Schedule Surgeries and Ancillary Services
Select surgery dates based upon scheduling availability, diagnosis, urgency, and MD preferences.
Write up surgery charge tickets with CPT and ICD-9 codes for MD approval.
Put global days into computer per clinic policy
Input surgery charges or turn in to department coder per department policy
Schedule Ancillary Services: document the reason whenever a diagnostic test is not scheduled at Pinehurst Surgical.
Schedule hospital or surgery center surgeries/tests:
Fax in the surgery posting sheet/orders and appropriate patient records based on procedure
Provide a routing slip with prioritized steps
Escort the patient to preadmissions as needed
Input appropriate orders for surgery or ancillary services
Register New Patients and Schedule Appointments
Enter or verify demographic and insurance information
Use ihealth task list to register patient if info is received from patient portal
Process incoming referrals based on clinic and department policy
Assess whether a referral from the primary is necessary based on patient insurance
Assure the patient's insurance has a contracted insurance carrier
Schedule the appointment
Provide the patient directions and any needed information to prepare them for the appointment
Send note to the patient and referring physician for patients who don't show up
Make note in patients' chart for patients who cancel their appointments
Complete Pre-certifications
Verify the insurance card is up to date in the system
Check eligibility
Accurately complete the benefit form
Contact the insurance carrier on-line or by phone
Task the benefit form to the financial counselor and if the patient is present, escort the patient to the financial counselor
Order Management/Charge Entry for Clinic Charges
Input appropriate orders per provider requests
Follow order and request thru to completion
Notify appropriate person(s) if results have not been received in timely manner per department protocol
Keep current daily/weekly/monthly order & task reports per clinic policy
Input provider charges on a daily basis ensuring all diagnosis and procedure codes are accurately and completely entered
General Administrative Duties
Schedule committee meetings, seminars, vacations, and personal appointments on the provider's calendar
Send out notifications to manager and other persons/entities of provider changes in schedule so that appropriate staffing and surgery schedule adjustments can be made
Collect and distribute mail
Contact PAS department with any clinic delays in providers arrival or clinic schedule per clinic policy
Complete all Disability forms and FMLA forms per clinic policy
Review failed fax logs
Correct any issues by working the hold/denial buckets
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear.
Requirements
PREFERRED QUALIFICATIONS
Associates degree in medical office administration or technology
Two years experience in a medical setting
Experience with ICD-9 and CPT-4 coding
Experience with Microsoft Office Suite
PERSONAL CHARACTERISTICS
Strong interpersonal abilities
Well organized
Maintains confidentiality
Service orientation
Ability to relate sensitively to patients
Front Office Coordinator
Office clerk job in Durham, NC
About the Role
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
The Front Office Coordinator (FOC) serves as a key member of the Front Office team supporting our clinicians and our patients. The FOC provides excellent, friendly customer service throughout all aspects of patient contact, fostering a welcoming, safe, and patient-centered environment. The FOC performs all front desk and general administrative duties related to coordination of the patient's care utilizing Electronic Health Record and Practice Management systems to ensure patient records are accurate and up-to date, and to communicate across departments in accordance with Mindpath Health's specifications.
This role is full-time, 40 hours per week, Monday through Friday, onsite in our Durham, NC office.
Responsibilities
Provides a positive patient experience by:
Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service
Scheduling patient appointments as needed
Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc.
Communicating all patient messages on a timely basis to the clinical staff
Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate
Explaining patient paperwork and ensuring its completion
Collecting and updating patient demographics and insurance information
Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary
Recognizing when situations require escalation to management or clinical teams to ensure patient safety
And satisfaction
Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients,
Maintaining a calm and professional demeanor
Supports clinicians in the office through the above and by:
Informing clinical staff of patient arrivals and any scheduling changes
Maintaining a thorough knowledge of each clinician's needs and preferences
Sorting and triaging incoming communications
Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed
Contributes to a collaborative and friendly work environment by:
Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians
Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc.
Identifying priority patient satisfaction issues and suggesting recommendations for resolution.
Complying with company policies and procedures and following strict patient privacy procedures
Qualifications
Required: EMR/EHR or practice management systems experience.
High school diploma, or equivalent.
2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator.
Minimum of one year of demonstrated customer service skills (within a healthcare setting)
Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers.
Empathy and compassion when working with individuals experiencing mental health challenges.
A calm, professional demeanor when managing upset patients or families.
Excellent oral and written communication skills.
Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment.
Effective problem-solving skills and the ability to think quickly under pressure.
Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Strong organizational skills and attention to detail.
Ability to work independently or as part of a team.
Must be able to maintain strict confidentiality of all personal/health sensitive information
The Benefits
We offer a robust benefits package to include:
Medical, Dental, Vision, and EAP
LTD/Life Insurance
401k with employer match
PTO accrual starting at 15 days per year
Paid Parental Leave
Tuition Reimbursement Program
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500+ mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
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