Average Salary
$27,617
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
69,078
Job Openings

Office Clerk Careers

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.

What Does an Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

How To Become an Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Average Salary
$27,617
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
69,078
Job Openings

Office Clerk Career Paths

Top Careers Before Office Clerk

Cashier
17.9 %

Top Careers After Office Clerk

Cashier
15.1 %

Office Clerk Jobs You Might Like

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Average Salary for an Office Clerk

Office Clerks in America make an average salary of $27,617 per year or $13 per hour. The top 10 percent makes over $35,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$27,617
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Best Paying Cities For Office Clerks

City
ascdesc
Average Salarydesc
Springfield, OR
Salary Range28k - 38k$33k$33,031
Tacoma, WA
Salary Range28k - 37k$32k$32,276
Broomfield, CO
Salary Range27k - 36k$32k$31,573
Minneapolis, MN
Salary Range27k - 35k$31k$31,128
San Francisco, CA
Salary Range25k - 36k$31k$30,580
Chicago, IL
Salary Range25k - 35k$30k$30,211
Lewiston, ME
Salary Range26k - 33k$30k$29,744
Boston, MA
Salary Range25k - 34k$30k$29,600
Cedar Rapids, IA
Salary Range24k - 33k$29k$28,634
Bethlehem, PA
Salary Range22k - 34k$28k$28,110
Canton, OH
Salary Range22k - 33k$28k$27,600
New York, NY
Salary Range22k - 34k$28k$27,557
Phoenix, AZ
Salary Range22k - 30k$26k$26,181
Madison, WI
Salary Range22k - 30k$26k$26,090
Baltimore, MD
Salary Range20k - 32k$26k$25,993
Omaha, NE
Salary Range21k - 28k$25k$24,999
Houston, TX
Salary Range20k - 30k$25k$24,610
Memphis, TN
Salary Range19k - 27k$23k$23,021
Tallahassee, FL
Salary Range17k - 27k$22k$22,195
Atlanta, GA
Salary Range16k - 25k$21k$20,537
$16k
$38k

Recently Added Salaries

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$29,21808/05/2021
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Office Clerk Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Office Clerk. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Office Clerk Resume

At Zippia, we went through countless Office Clerk resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Office Clerk Resume Examples And Templates

Office Clerk Demographics

Gender

female

69.5 %

male

25.9 %

unknown

4.6 %

Ethnicity

White

58.1 %

Hispanic or Latino

22.5 %

Black or African American

9.6 %

Foreign Languages Spoken

Spanish

70.9 %

French

4.2 %

Chinese

3.0 %
Show More Office Clerk Demographics

Office Clerk Education

Majors

Business
26.9 %

Degrees

Bachelors

32.4 %

High School Diploma

28.8 %

Associate

23.9 %

Top Colleges for Office Clerks

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Private

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Private

In-State Tuition
$11,463
Enrollment
13,676
Show More Office Clerk Education Requirements

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Top Skills For an Office Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.6% of office clerks listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

  • Customer Service, 16.6%
  • Data Entry, 14.2%
  • Office Procedures, 7.6%
  • Telephone Calls, 5.2%
  • Communication, 5.0%
  • Other Skills, 51.4%
  • See All Office Clerk Skills

Best States For an Office Clerk

Some places are better than others when it comes to starting a career as an office clerk. The best states for people in this position are Alaska, Oregon, Hawaii, and Washington. Office clerks make the most in Alaska with an average salary of $42,488. Whereas in Oregon and Hawaii, they would average $32,770 and $32,194, respectively. While office clerks would only make an average of $31,764 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Office Clerk Jobs:
204
Highest 10% Earn:
$46,000
Location Quotient:
1.56
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Oregon

Total Office Clerk Jobs:
763
Highest 10% Earn:
$43,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Washington

Total Office Clerk Jobs:
1,375
Highest 10% Earn:
$41,000
Location Quotient:
1.2
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Office Clerks

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Top Office Clerk Employers

1. United States Census Bureau
4.4
Avg. Salary: 
$30,582
Office Clerks Hired: 
624+
2. Kelly Services
4.5
Avg. Salary: 
$29,250
Office Clerks Hired: 
303+
3. ManpowerGroup
4.4
Avg. Salary: 
$28,000
Office Clerks Hired: 
262+
4. United States Army
4.2
Avg. Salary: 
$30,735
Office Clerks Hired: 
216+
5. Robert Half International
4.5
Avg. Salary: 
$27,786
Office Clerks Hired: 
204+
6. Adecco USA
4.4
Avg. Salary: 
$29,726
Office Clerks Hired: 
141+

Office Clerk Videos

Updated August 18, 2021