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Become An Office Clerk

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Working As An Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,420

    Average Salary

What Does An Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Clerk jobs

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Office Clerk Career Paths

Office Clerk
Clerk Office Manager
Account Manager
5 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Administrative Manager
6 Yearsyrs
Security Officer Night Auditor Front Desk Supervisor
Assistant General Manager
5 Yearsyrs
Data Entry Clerk Billing Specialist
Billing Manager
7 Yearsyrs
Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Accounting Clerk Controller General Manager
Center Manager
6 Yearsyrs
Accounts Payable Clerk Specialist Operations Manager
Chief Executive Officer
8 Yearsyrs
Bookkeeper Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Office Manager Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Billing Specialist Office Administrator Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Medical Assistant Instructor General Manager
Owner/Operator
6 Yearsyrs
Data Entry Associate Data Entry Specialist Office Manager
Practice Manager
9 Yearsyrs
Data Entry Clerk Office Manager
Property Manager
6 Yearsyrs
Hostess Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Home Health Aid Security Officer Equipment Operator
Service Supervisor
6 Yearsyrs
Clerk Technician Operations Manager
Site Manager
7 Yearsyrs
Security Officer Operator Operation Supervisor
Team Manager
5 Yearsyrs
Data Entry Associate Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Head Clerk 4.4 years
Senior Clerk 4.1 years
Principal Clerk 4.1 years
Lead Clerk 3.8 years
Clerk Typist 3.6 years
Invoice Clerk 3.4 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Schedule Clerk 3.1 years
Control Clerk 3.0 years
Automation Clerk 3.0 years
Office Technician 3.0 years
Attendance Clerk 3.0 years
Maintenance Clerk 2.9 years
Delivery Clerk 2.8 years
Secretary 2.8 years
Property Clerk 2.8 years
Office Specialist 2.8 years
Cash Office Clerk 2.7 years
Office Associate 2.7 years
Support Clerk 2.6 years
Office Secretary 2.5 years
Contract Clerk 2.5 years
Office Assistance 2.4 years
Data Clerk 2.4 years
Data Input Clerk 2.4 years
Mailroom Clerk 2.3 years
Services Clerk 2.3 years
Clerk 2.3 years
Junior Clerk 2.2 years
Front Office Clerk 2.2 years
Utility Clerk 2.1 years
Intake Clerk 2.1 years
Program Clerk 2.1 years
Office Worker 2.1 years
Marketing Clerk 2.1 years
General Clerk 2.1 years
Data Entry Clerk 2.1 years
Office Employee 2.0 years
Office Clerk 2.0 years
Scale Clerk 2.0 years
Office Helper 2.0 years
Terminal Clerk 2.0 years
Desk Clerk 2.0 years
Office Assistant 2.0 years
Clerical Worker 1.9 years
Receptionist 1.9 years
Clerk/Assistant 1.9 years
Scanning Clerk 1.8 years
Front Clerk 1.7 years
File Clerk 1.7 years
Employment Clerk 1.7 years
Will Call Clerk 1.6 years
Night Clerk 1.6 years
Office Aide 1.6 years
Clerical Aide 1.6 years
Office Volunteer 1.4 years
Top Employers Before
Cashier 13.4%
Internship 3.8%
Secretary 3.6%
Clerk 3.3%
Volunteer 2.7%
Manager 2.4%
Waitress 2.1%
Server 1.9%
Teller 1.9%
Top Employers After
Cashier 10.5%
Internship 3.8%
Clerk 2.9%
Secretary 2.7%
Server 2.6%
Volunteer 2.4%
Manager 2.1%

Office Clerk Demographics

Gender

Female

76.0%

Male

21.6%

Unknown

2.4%
Ethnicity

White

72.4%

Hispanic or Latino

18.7%

Asian

6.9%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

69.8%

French

4.8%

Chinese

3.1%

Mandarin

2.8%

Portuguese

2.4%

German

2.0%

Cantonese

2.0%

Italian

1.7%

Japanese

1.5%

Russian

1.5%

Arabic

1.3%

Armenian

1.3%

Tagalog

1.2%

Hindi

1.0%

Urdu

0.9%

Filipino

0.8%

Korean

0.6%

Vietnamese

0.6%

Swedish

0.4%

Polish

0.4%
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Office Clerk Education

Schools

University of Phoenix

23.1%

Kaplan University

6.1%

South Texas College

5.7%

Miami Dade College

5.3%

Ashford University

5.2%

El Paso Community College

4.7%

Houston Community College

4.1%

Southern New Hampshire University

3.9%

Glendale Community College

3.8%

Florida International University

3.8%

Ultimate Medical Academy - Clearwater

3.6%

Strayer University

3.6%

Santa Monica College

3.6%

Pasadena City College

3.5%

Liberty University

3.5%

Grand Canyon University

3.5%

East Los Angeles College

3.4%

Cerritos College

3.4%

American InterContinental University

3.2%

The Community College of Baltimore County

3.1%
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Majors

Business

27.2%

Accounting

10.8%

Health Care Administration

7.9%

Criminal Justice

6.2%

Psychology

6.1%

Medical Assisting Services

4.6%

Nursing

4.5%

General Studies

4.4%

Liberal Arts

3.1%

Communication

3.1%

Computer Science

3.0%

Management

2.7%

Education

2.7%

English

2.4%

Legal Support Services

2.2%

Finance

1.9%

Sociology

1.8%

Marketing

1.8%

Elementary Education

1.8%

Computer Information Systems

1.8%
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Degrees

Other

34.5%

Bachelors

31.4%

Associate

17.3%

Certificate

6.8%

Masters

6.1%

Diploma

2.7%

Doctorate

0.7%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerk/Instructor Haines Security Solutions, LLC CA Oct 30, 2014 $55,078
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Aug 26, 2015 $53,789
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Feb 23, 2016 $53,789
Office Clerk Single Point Construction Landover, MD Aug 10, 2015 $43,576
Office Clerk FAC Totum Finance and Investment Silver Spring, MD Dec 23, 2016 $40,872
Office Clerk South Coast Designs Orange, CA Oct 16, 2014 $37,441
Office Clerk L.O. B. E. Corporation DBA Lobe Fabric Los Angeles, CA Aug 31, 2016 $37,419
Office Clerk Medpricer.Com, Inc. CT Jan 06, 2014 $35,479
Office Clerk Edgartown Commons Condominium Trust MA Apr 15, 2014 $35,312
Office Clerk Edgartown Commons Condominium Trust MA May 15, 2014 $35,312
Office Clerk (Accounting Assistance) Grace Williams CPA PC Norcross, GA Mar 17, 2016 $32,926
Office Clerk Assembly of God New York Jesus Grace Church NY Jul 22, 2016 $32,219
Office Clerk Assembly of God New York Jesus Grace Church NY Apr 14, 2016 $32,219
Office Clerk BNS Inc. Los Angeles, CA Oct 20, 2016 $31,886
Office Clerk K & K Sheet Metal Inc. Lorton, VA Jan 12, 2015 $29,245
Office Clerk, International Customer Relations Witt Consulting Inc. Corvallis, OR Sep 06, 2014 $28,175 -
$36,523
Office Clerk Brandon Lamar Eaddy Siler City, NC May 01, 2014 $27,966
Office Clerk Bay Valley Mortgage Group DBA Pacific Bay Lending La Palma, CA May 07, 2015 $27,830
Office Clerk Orange Hill Presbyterian Church Orange, CA Jan 20, 2016 $27,830
Office Clerk UCB Logistics, Inc. Gardena, CA Jul 14, 2016 $27,300
Office Clerk Kairos Dental Lab, Inc. Anaheim, CA Sep 02, 2016 $26,874
Office Clerk The Overflowing Church USA Anaheim, CA May 13, 2016 $26,874
Office Clerk Precision Painters Natick, MA Apr 11, 2016 $23,067
Office Clerk Ju Trucking Inc. Stamford, CT May 12, 2016 $23,046
Office Clerk The Korea Daily San Diego, Inc. San Diego, CA Mar 24, 2016 $23,000
Office Clerk Goodwiz Inc. Buena Park, CA Nov 30, 2016 $22,318
Office Clerk Goodwiz Inc. Buena Park, CA Nov 21, 2016 $22,318
Office Clerk Pacific Lighting Manufacturer Incorporated East Rancho Dominguez, CA Aug 25, 2016 $22,000
Office Clerk Woori General, Inc. CA Aug 10, 2015 $22,000
Office Clerk Young International Trading, Inc. Vernon, CA Jun 20, 2016 $22,000

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Top Skills for An Office Clerk

DataEntryCustomerServiceSkillsTelephoneCallsPayrollPhoneCallsGeneralOfficeOfficeMachineOperationSortOfficeSuppliesDirectCallsOfficeEquipmentOfficeActivitiesPersonalComputersFacsimileMachinesFaxMachinesSchedulingAppointmentsBusinessTransactionsFileRecordsDatabaseSystemsBankDeposits

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Top Office Clerk Skills

  1. Data Entry
  2. Customer Service Skills
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry, and created Word documents as well as other paperwork that was needed.
  • Presented excellent customer service skills.
  • Responded to requests for medical records; processes letters and reports; answers and directs telephone calls.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Scanned files into their computer system, shredded all scanned documents, restocked items in the kitchen and took phone calls

Top Office Clerk Employers

Office Clerk Videos

Office Clerks, General Job Description

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

Office Clerk T-Shirt & Hoodie, Funny Office Clerk T Shirt

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