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Become An Office Clerk

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Working As An Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,420

    Average Salary

What Does An Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Clerk jobs

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Office Clerk Career Paths

Office Clerk
Clerk Office Manager
Account Manager
5 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Administrative Manager
6 Yearsyrs
Security Officer Night Auditor Front Desk Supervisor
Assistant General Manager
5 Yearsyrs
Data Entry Clerk Billing Specialist
Billing Manager
7 Yearsyrs
Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Accounting Clerk Controller General Manager
Center Manager
6 Yearsyrs
Accounts Payable Clerk Specialist Operations Manager
Chief Executive Officer
8 Yearsyrs
Bookkeeper Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Office Manager Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Billing Specialist Office Administrator Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Medical Assistant Instructor General Manager
Owner/Operator
6 Yearsyrs
Data Entry Associate Data Entry Specialist Office Manager
Practice Manager
9 Yearsyrs
Data Entry Clerk Office Manager
Property Manager
6 Yearsyrs
Hostess Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Home Health Aid Security Officer Equipment Operator
Service Supervisor
6 Yearsyrs
Clerk Technician Operations Manager
Site Manager
7 Yearsyrs
Security Officer Operator Operation Supervisor
Team Manager
5 Yearsyrs
Data Entry Associate Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Office Clerk Demographics

Gender

  • Female

    76.0%
  • Male

    21.6%
  • Unknown

    2.4%

Ethnicity

  • White

    72.4%
  • Hispanic or Latino

    18.7%
  • Asian

    6.9%
  • Unknown

    1.5%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    69.8%
  • French

    4.8%
  • Chinese

    3.1%
  • Mandarin

    2.8%
  • Portuguese

    2.4%
  • German

    2.0%
  • Cantonese

    2.0%
  • Italian

    1.7%
  • Japanese

    1.5%
  • Russian

    1.5%
  • Arabic

    1.3%
  • Armenian

    1.3%
  • Tagalog

    1.2%
  • Hindi

    1.0%
  • Urdu

    0.9%
  • Filipino

    0.8%
  • Korean

    0.6%
  • Vietnamese

    0.6%
  • Swedish

    0.4%
  • Polish

    0.4%
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Office Clerk

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Office Clerk Education

Office Clerk

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Real Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerk/Instructor Haines Security Solutions, LLC CA Oct 30, 2014 $55,078
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Feb 23, 2016 $53,789
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Aug 26, 2015 $53,789
Office Clerk Single Point Construction Landover, MD Aug 10, 2015 $43,576
Office Clerk FAC Totum Finance and Investment Silver Spring, MD Dec 23, 2016 $40,872
Process Server/Office Clerk Pappas & Pappas LLP NY Dec 15, 2016 $38,418
Process Server/Office Clerk Pappas & Pappas LLP NY Jan 09, 2016 $38,418
Office Clerk South Coast Designs Orange, CA Oct 16, 2014 $37,441
Office Clerk L.O. B. E. Corporation DBA Lobe Fabric Los Angeles, CA Aug 31, 2016 $37,419
Office Clerks, General Caregiver Services & Homecare, Inc. Los Angeles, CA Jun 27, 2014 $36,733
Office Clerks, General Crystal Evangelical Church of New York NY Jun 24, 2014 $36,650
Office Clerk, General Usaphil Dental Health Quincy, MA Nov 01, 2013 $36,523
Office Clerk, General Usaphil Dental Health Care Quincy, MA Nov 10, 2013 $36,523
Office Clerks, General Bultasa Buddhist Temple of Chicago Chicago, IL May 02, 2013 $35,500 -
$36,000
Office Clerk Kopex USA, Inc. Milpitas, CA Apr 01, 2015 $30,077
Office Clerk Seed International, Inc. Santa Fe Springs, CA Nov 30, 2016 $30,000
Office Clerk Seed International, Inc. Santa Fe Springs, CA Sep 14, 2016 $30,000
French Office Clerk Contractors USA Manassas, VA Aug 15, 2015 $30,000
Office Clerk LRK Patent Law Firm PLLC Vienna, VA Jul 28, 2016 $29,910
Bilingual Office Clerk Law Office of Ming Hai, PC NY Apr 01, 2015 $29,740
Office Clerk K & K Sheet Metal Inc. Lorton, VA Jan 12, 2015 $29,245
Office Clerk, International Customer Relations Witt Consulting Inc. Corvallis, OR Sep 06, 2014 $28,175 -
$36,523
Korean Office Clerk Law Office of Min HWAN Ahn Jenkintown, PA Aug 27, 2015 $24,690
Office Clerks, General South Side Automotive Parts Inc. New York, NY Jul 08, 2014 $24,398
Office Clerk Beauty Mart Mableton, GA Sep 26, 2016 $24,000
Office Clerk A & M Tax and Accounting, Inc. Middletown, NY Sep 03, 2016 $23,941
Office Clerk Candlewood Valley Building, LLC New Milford, CT Aug 10, 2015 $23,629
Office Clerk Precision Painters Natick, MA Apr 11, 2016 $23,067
Office Clerk Ju Trucking Inc. Stamford, CT May 12, 2016 $23,046
Office Clerk The Korea Daily San Diego, Inc. San Diego, CA Mar 24, 2016 $23,000

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Top Skills for An Office Clerk

DataEntryCustomerServiceSkillsTelephoneCallsPayrollPhoneCallsGeneralOfficeOfficeMachineOperationSortOfficeSuppliesDirectCallsOfficeEquipmentOfficeActivitiesPersonalComputersFacsimileMachinesFaxMachinesSchedulingAppointmentsBusinessTransactionsFileRecordsDatabaseSystemsBankDeposits

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Top Office Clerk Skills

  1. Data Entry
  2. Customer Service Skills
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry, and created Word documents as well as other paperwork that was needed.
  • Presented excellent customer service skills.
  • Responded to requests for medical records; processes letters and reports; answers and directs telephone calls.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Scanned files into their computer system, shredded all scanned documents, restocked items in the kitchen and took phone calls

Top Office Clerk Employers

Office Clerk Videos

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Office Clerk T-Shirt & Hoodie, Funny Office Clerk T Shirt

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