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Become An Office Clerk

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Working As An Office Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,420

    Average Salary

What Does An Office Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Office Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Office Clerk jobs

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Real Office Clerk Salaries

Job Title Company Location Start Date Salary
Office Clerk/Instructor Haines Security Solutions, LLC CA Oct 30, 2014 $55,078
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Feb 23, 2016 $53,789
Korean Office Clerk Duotech America Inc. DBA Woongjin Coway America Little Ferry, NJ Aug 26, 2015 $53,789
Office Clerk Single Point Construction Landover, MD Aug 10, 2015 $43,576
Office Clerk FAC Totum Finance and Investment Silver Spring, MD Dec 23, 2016 $40,872
Process Server/Office Clerk Pappas & Pappas LLP NY Dec 15, 2016 $38,418
Process Server/Office Clerk Pappas & Pappas LLP NY Jan 09, 2016 $38,418
Office Clerk South Coast Designs Orange, CA Oct 16, 2014 $37,441
Office Clerk L.O. B. E. Corporation DBA Lobe Fabric Los Angeles, CA Aug 31, 2016 $37,419
Office Clerks, General Caregiver Services & Homecare, Inc. Los Angeles, CA Jun 27, 2014 $36,733
Office Clerks, General Crystal Evangelical Church of New York NY Jun 24, 2014 $36,650
Office Clerk, General Usaphil Dental Health Quincy, MA Nov 01, 2013 $36,523
Office Clerk, General Usaphil Dental Health Care Quincy, MA Nov 10, 2013 $36,523
Office Clerks, General Bultasa Buddhist Temple of Chicago Chicago, IL May 02, 2013 $35,500 -
$36,000
Office Clerk Seed International, Inc. Santa Fe Springs, CA Sep 14, 2016 $30,000
French Office Clerk Contractors USA Manassas, VA Aug 15, 2015 $30,000
Office Clerk Seed International, Inc. Santa Fe Springs, CA Nov 30, 2016 $30,000
Office Clerk LRK Patent Law Firm PLLC Vienna, VA Jul 28, 2016 $29,910
Bilingual Office Clerk Law Office of Ming Hai, PC NY Apr 01, 2015 $29,740
Office Clerk K & K Sheet Metal Inc. Lorton, VA Jan 12, 2015 $29,245
Office Clerk, International Customer Relations Witt Consulting Inc. Corvallis, OR Sep 06, 2014 $28,175 -
$36,523
Office Clerk Brandon Lamar Eaddy Siler City, NC May 01, 2014 $27,966
Office Clerks, General South Side Automotive Parts Inc. New York, NY Jul 08, 2014 $24,398
Office Clerk Beauty Mart Mableton, GA Sep 26, 2016 $24,000
Office Clerk A & M Tax and Accounting, Inc. Middletown, NY Sep 03, 2016 $23,941
Office Clerk Candlewood Valley Building, LLC New Milford, CT Aug 10, 2015 $23,629
Office Clerk Precision Painters Natick, MA Apr 11, 2016 $23,067
Office Clerk Ju Trucking Inc. Stamford, CT May 12, 2016 $23,046
Office Clerk The Korea Daily San Diego, Inc. San Diego, CA Mar 24, 2016 $23,000
Office Clerk Goodwiz Inc. Buena Park, CA Nov 21, 2016 $22,318

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Top Skills for An Office Clerk

DataEntryCustomerServiceSkillsTelephoneCallsPayrollPhoneCallsGeneralOfficeOfficeMachineOperationSortOfficeSuppliesDirectCallsOfficeEquipmentOfficeActivitiesPersonalComputersFacsimileMachinesFaxMachinesSchedulingAppointmentsBusinessTransactionsFileRecordsDatabaseSystemsBankDeposits

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Top Office Clerk Skills

  1. Data Entry
  2. Customer Service Skills
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Performed data entry, and created Word documents as well as other paperwork that was needed.
  • Presented excellent customer service skills.
  • Responded to requests for medical records; processes letters and reports; answers and directs telephone calls.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Scanned files into their computer system, shredded all scanned documents, restocked items in the kitchen and took phone calls

Top Office Clerk Employers

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