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General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.Duties
General office clerks typically do the following:
Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.
Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.
The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.
General office clerks typically need a high school diploma or equivalent and learn their skills on the job.Education
General office clerks usually need a high school diploma or equivalent.
Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.Training
General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.Advancement
General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.
Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.Important Qualities
Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.
Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.
Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.
Average Length of Employment
Top Careers Before Office Clerk
Top Careers After Office Clerk
Hispanic or Latino18.7%
Black or African American0.6%
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University of Phoenix23.1%
South Texas College5.7%
Miami Dade College5.3%
El Paso Community College4.7%
Houston Community College4.1%
Southern New Hampshire University3.9%
Glendale Community College3.8%
Florida International University3.8%
Ultimate Medical Academy - Clearwater3.6%
Santa Monica College3.6%
Pasadena City College3.5%
Grand Canyon University3.5%
East Los Angeles College3.4%
American InterContinental University3.2%
The Community College of Baltimore County3.1%
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|Job Title||Company||Location||Start Date||Salary|
|Office Clerk/Instructor||Haines Security Solutions, LLC||CA||Oct 30, 2014||$55,078|
|Korean Office Clerk||Duotech America Inc. DBA Woongjin Coway America||Little Ferry, NJ||Feb 23, 2016||$53,789|
|Korean Office Clerk||Duotech America Inc. DBA Woongjin Coway America||Little Ferry, NJ||Aug 26, 2015||$53,789|
|Office Clerk||Single Point Construction||Landover, MD||Aug 10, 2015||$43,576|
|Office Clerk||FAC Totum Finance and Investment||Silver Spring, MD||Dec 23, 2016||$40,872|
|Process Server/Office Clerk||Pappas & Pappas LLP||NY||Dec 15, 2016||$38,418|
|Process Server/Office Clerk||Pappas & Pappas LLP||NY||Jan 09, 2016||$38,418|
|Office Clerk||South Coast Designs||Orange, CA||Oct 16, 2014||$37,441|
|Office Clerk||L.O. B. E. Corporation DBA Lobe Fabric||Los Angeles, CA||Aug 31, 2016||$37,419|
|Office Clerks, General||Caregiver Services & Homecare, Inc.||Los Angeles, CA||Jun 27, 2014||$36,733|
|Office Clerks, General||Crystal Evangelical Church of New York||NY||Jun 24, 2014||$36,650|
|Office Clerk, General||Usaphil Dental Health||Quincy, MA||Nov 01, 2013||$36,523|
|Office Clerk, General||Usaphil Dental Health Care||Quincy, MA||Nov 10, 2013||$36,523|
|Office Clerks, General||Bultasa Buddhist Temple of Chicago||Chicago, IL||May 02, 2013||$35,500 -
|Office Clerk||Kopex USA, Inc.||Milpitas, CA||Apr 01, 2015||$30,077|
|Office Clerk||Seed International, Inc.||Santa Fe Springs, CA||Nov 30, 2016||$30,000|
|Office Clerk||Seed International, Inc.||Santa Fe Springs, CA||Sep 14, 2016||$30,000|
|French Office Clerk||Contractors USA||Manassas, VA||Aug 15, 2015||$30,000|
|Office Clerk||LRK Patent Law Firm PLLC||Vienna, VA||Jul 28, 2016||$29,910|
|Bilingual Office Clerk||Law Office of Ming Hai, PC||NY||Apr 01, 2015||$29,740|
|Office Clerk||K & K Sheet Metal Inc.||Lorton, VA||Jan 12, 2015||$29,245|
|Office Clerk, International Customer Relations||Witt Consulting Inc.||Corvallis, OR||Sep 06, 2014||$28,175 -
|Korean Office Clerk||Law Office of Min HWAN Ahn||Jenkintown, PA||Aug 27, 2015||$24,690|
|Office Clerks, General||South Side Automotive Parts Inc.||New York, NY||Jul 08, 2014||$24,398|
|Office Clerk||Beauty Mart||Mableton, GA||Sep 26, 2016||$24,000|
|Office Clerk||A & M Tax and Accounting, Inc.||Middletown, NY||Sep 03, 2016||$23,941|
|Office Clerk||Candlewood Valley Building, LLC||New Milford, CT||Aug 10, 2015||$23,629|
|Office Clerk||Precision Painters||Natick, MA||Apr 11, 2016||$23,067|
|Office Clerk||Ju Trucking Inc.||Stamford, CT||May 12, 2016||$23,046|
|Office Clerk||The Korea Daily San Diego, Inc.||San Diego, CA||Mar 24, 2016||$23,000|
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