An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.
You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.
If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.
General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.Duties
General office clerks typically do the following:
Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.
Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.
The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.
General office clerks typically need a high school diploma or equivalent and learn their skills on the job.Education
General office clerks usually need a high school diploma or equivalent.
Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.Training
General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.Advancement
General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.
Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.Important Qualities
Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.
Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.
Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.
Tell us your goals and we'll match you with the right jobs to get there.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an office clerk can determine their career goals through the career progression. For example, they could start out with a role such as clerk, progress to a title such as teacher and then eventually end up with the title account manager.
Tell us your goals and we'll match you with the rights job to get there.
Central Office Clerk-Teaching, Learning and Assessment
Mobile County Public Schools
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Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Office Clerk. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
Learn How To Write an Office Clerk Resume
At Zippia, we went through countless Office Clerk resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.View Office Clerk Resume Examples And Templates
Hispanic or Latino
Black or African American
High School Diploma
Cullowhee, NC • Private
Stanford, CA • Private
Muncie, IN • Private
Philadelphia, PA • Private
Bowling Green, OH • Private
Allentown, PA • Private
Baltimore, MD • Private
Evanston, IL • Private
Adrian, MI • Private
Akron, OH • Private
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Dental Office Manager...
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.6% of office clerks listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.
Some places are better than others when it comes to starting a career as an office clerk. The best states for people in this position are Alaska, Oregon, Hawaii, and Washington. Office clerks make the most in Alaska with an average salary of $42,488. Whereas in Oregon and Hawaii, they would average $32,770 and $32,194, respectively. While office clerks would only make an average of $31,764 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.