Office Clerk Resume Examples 2023

Research Summary. We analyzed 11,836 office clerk resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like U.S. Census Bureau and ManpowerGroup. Here are the key facts about office clerk resumes to help you get the job:

The average office clerk resume is 265 words long
The average office clerk resume is 0.6 pages long based on 450 words per page.
Customer service is the most common skill found on an office clerk resume. It appears on 21.0% of resumes.

After learning about how to write a professional office clerk resume, you can make sure your resume checks all the boxes with our resume builder.

Office Clerk Resume Example


Sean Washington Office Clerk Contact Information Chicago, IL (230) 555-1877 swashington@example.com Skills Outgoing Correspondence Customer Service Administrative Tasks Word Processing Postage Meter Payroll Conference Calls Courier Packages Communication Secretarial Support Employment History Office Clerk 2020 - Present DEPAUL UNIV Chicago, IL worked with register and POS systems Provided tremendous customer service by assisting with purchases using my expertise. Maintained medical records with confidentiality. Condition and maintain high quality product on sales floor. Greet Clients with excellent customer service and communication. Clerical Secretary 2019 - 2020 Chapin Hall Center For Children Chicago, IL Deal directly with Insurance companies, attorneys and clients. Coordinated patient care for thirty seven bed wings, including scheduling of doctor consultations, X-Rays, and Lab Work. Distribute payroll checks to all employees. Assisted with patient care when required and floated to other departments when needed. Mailroom Clerk 2013 - 2019 ManpowerGroup Chicago, IL Filed and faxed various documents delivered to the mailroom for the company. Stuffed, stamped, and sealed various mailings according to USPS regulations. Education High School Diploma 2013 - 2013


Catherine Olson Office Clerk Contact Info Eau Claire, WI (600) 555-1694 colson@example.com Skills Business TransactionsPayrollHippaTakeout OrdersGreeting CustomersCompany PoliciesCommunicationDeliAppropriate PersonnelGuest Service Employment History Office Clerk 2020 - Present Precision Pipeline Solutions Eau Claire, WI Prepare PowerPoint presentations showing status of work completed. Assisted on sales floor as needed to maintain service standards. Assisted other employees * Answered/made phone calls, filed, made copies Updated and maintained USC's Financial Aid Database. Clerk 2011 - 2020 Tnt Usa Eau Claire, WI Coordinated pick-up times with-in the tightest windows possible Dispatch trailers to doors of docks at MMMA and their Returns Warehouse, using computer programs and handheld radios. Receive all telephone calls and in-person visits. Greeter 2004 - 2011 Kwik Trip Eau Claire, WI Provided outstanding guest service Provided car wash maintenance using technology Managed employees when needed Education High School Diploma 2004 - 2004


Andrew Hill Office Clerk Sacramento, CA (390) 555-3799 ahill@example.com Experience Office Clerk2020 - Present Kelly Services•Sacramento, CA Liaised with vendors to order and maintain inventory of office supplies. Utilize the Internet to place job ads and conduct candidate searches. Office Assistant/File Clerk2018 - 2020 California Department of Rehabilitation•Sacramento, CA Appeal denials with insurance companies. Bill to all insurance companies including Workers Comp. Pulled and filed patient medical records Copied and mailed out patient's records Assist other department as needed Worked in the radiology department as transporter, filing clerk, secretary, and scheduling. Production Internship2017 - 2018 Goodwill Industries•Sacramento, CA Follow company guidelines to ensure safety on the floor. Inspect products for defects or damages sorting through totes to make sure they are ready to go on the sales floor. Loaded & Unloaded merchandise truck, Sorted donations by item category for sales floor or to be discarded. Skills InternetPayrollVideo ProductionLive ShowsHard CopyMedical RecordsPhotoshopRetrieve InformationOffice SettingFront Office Education High School Diploma 2017 - 2017

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Office Clerk Resume templates

Zippia allows you to choose from different easy-to-use Office Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Office Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In An Office Clerk Resume

1. Add Contact Information To Your Office Clerk Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Office Clerk Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

Business

26.9%

Accounting

10.9%

General Studies

6.7%

Health Care Administration

6.6%

Office Clerk Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Office Clerk Resume Relevant Education Example #2

High School Diploma 2014 - 2016

3. Next, Create An Office Clerk Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Office Clerk Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
Office Machines Skills
An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.
Direct Calls Skills
Direct calls are connections established with a previous customer or client, most likely a subscriber.
Scheduling Appointments Skills
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Top Skills for an Office Clerk

Source: Zippia.com

Customer Service, 21.0%

Data Entry, 18.1%

Telephone Calls, 6.8%

Payroll, 5.2%

Other Skills, 48.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Office Clerk Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Switchboard Operator

Fry's Electronics

Handled all of the communications for the company.
Answered a high-volume of calls from a multi-line system and directed them throughout the dealership.
Answered a switchboard telephone, PBX.
Operated PBX switchboards to facilitate connections.
Operated a 12-line high-volume PBX system and provided secretarial support to Sales and Service departments as needed.

Work History Example # 2

Office Clerk

The Ohio State University

Maintained computerized individual faculty payroll, title and employment data.
assisted in student payroll, procurement card reconciling
Trained and supervised student employees in personal payroll procedures.
Performed data entry, assisted in collecting, coordinating and writing communications to appear on web-site or in newsletters.
Communicated new policies to staff members regarding changes in travel and HR processes.

Work History Example # 3

General Office Clerk

State Farm

Enhanced communication between company and customer, fostering a sense of teamwork and collaboration.
Worked through Lotus Notes on the absentee call line.
Designed new procedures for insurance cards.
Developed rapport with customers through effective and precise communication which helped to maintain customers and increase customer base through referrals.
10-Keyed payroll hours as needed to produce payroll checks.

Work History Example # 4

Office Clerk

Sears Holdings

Prepared and balance daily bank deposits of cash payments.
Reconciled payroll accounts/timekeeping for hourly employees.
Monitored and supervised branch depository account balances.
Communicated all communications with the store manager and the assistant managers.
Completed bi-weekly payroll for 50 employees.

5. Highlight Your Office Clerk Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your office clerk resume:

Certified Medical Administrative Assistant (CMAA)
Certified Management Accountant (CMA)
Word 2010 Certification
Certified Medical Office Manager (CMOM)
Nationally Certified Medical Office Assistant (NCMOA)
International Accredited Business Accountant (IABA)
Certified Data Management Professional - Data Management (CDP-DM)
Microsoft Office Specialist Master Certification (MOS)
Microsoft Office 365

6. Finally, Add a Office Clerk Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And if you’re looking for a high-paying job, here are jobs in the top places hiring now:

Five Key Resume Tips For Writing An Office Clerk Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Experience with Microsoft Word, Excel, PowerPoint, the Internet.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Office Supplies, be sure to list it in your resume’s skills section.

Verified insurance using knowledge of medical terminology, provided customer service, and scheduled patients for surgery.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Ship over $20,000 worth of product daily using FedEx, UPS, and various railway shippers.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

Not sure how to make a resume that stands out?

See sample resumes for the job you want

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Office Clerk Resumes FAQs

How Do I Write A Resume For An Office Clerk Job?

You write a resume for an office clerk job by highlighting the skills and experience needed to successfully keep an office functioning. As an office clerk, you understand the importance of careful planning and organization, and your resume should be no different.

What Are The Duties Of An Office Clerk?

The duties of an office clerk include performing the general recordkeeping and communication activities required to keep an office functioning.

An office clerk, also known as an office administrator, engages in many customer service and administrative organization tasks to promote efficient operations in the office they serve.

Have more questions? See all answers to common office and administrative questions.

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Updated November 18, 2022