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Office coordinator/administrative assistant skills for your resume and career
15 office coordinator/administrative assistant skills for your resume and career
1. Patients
- Performed data entry of sensitive information including, personal information of patients in multiple different company databases.
- Relay information to patients regarding preparation for laboratory tests, procedures, and examinations.
2. Office Equipment
- Coordinated office equipment purchasing and maintenance, including telephone systems, copiers and facsimile machines at all facility locations.
- Performed regular maintenance on and coordinated necessary service for all office Equipment.
3. Patient Charts
- Created/maintained patient charts and electronic files for the rehabilitation department.
- Created all new patient charts as well as maintained existing patient charts.
4. Office Functions
- Coordinate office functions with telecommuters, other offices and departments, and external organizations.
- Preformed various clerical and administrative office functions.
5. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Maintained and supported documentation, logs and data entry to monitor activity/outcomes related to care coordination services.
- Performed daily data entry, maintained office supply levels, assemble speaker's materials; maintain confidential database information and files.
6. Appointment Scheduling
- Managed appointment scheduling & booking for multiple therapists & psychiatrists.
- Lead implementer for department Appointment scheduling program.
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Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Assisted with business development; fostered positive client relations with prospective and current clients by ensuring satisfaction through exemplary customer service.
- Supervised customer service representatives, oversaw collections on cable accounts and handled new-hires and terminations.
8. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Calculated payroll accurately and timely, delivering reports to Accountant and payroll office.
- Assisted Controller/Human Resource Manager with payroll, unemployment insurance, accounts payable/receivable.
9. Travel Arrangements
- Organized the details of special events, provided cost effective travel arrangements which included corporate agendas and itineraries.
- Coordinated travel arrangements, maintained database and ensured the delivery of premium service to Administrators.
10. Expense Reports
- Scheduled event speakers and outreach appointments, coordinated travel plans, submitted expense reports, communicated with specifically targeted outreach groups.
- Created and maintained computer/paper-based filing and organization systems for records, expense reports and general/confidential documents.
11. Client Database
- Maintained client database ensuring confidentiality of sensitive information.
- Managed client database and marketing materials.
12. Front Desk
- Supported two physician ophthalmology practice in all front desk and administrative capacities.
- Create invoices for products sold by our durable medical equipment company; provide relief for front desk clerk and switchboard.
13. Meeting Minutes
- Record meeting minutes and maintain Administrative, Governing Board, Department Manager and Safety/Infection Control Committee meeting manuals.
- Arrange and attend board meetings and prepare meeting minutes.
14. Patient Appointments
- Prepared and managed optometrist's schedules to guarantee maximum availability for patient appointments.
- Process physician orders, set up patient appointments, arrange for transport to other facilities and critical care / follow-up.
15. Insurance Verification
- Manage Corporate Fleet: Track Assigned Drivers, Insurance Verifications, and Maintain Mileage Logs.
- Maintained accounting for services provided, reconciling delinquent accounts with high degree of accuracy, insurance verification while maintaining historical records.
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What skills help Office Coordinator/Administrative Assistants find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on office coordinator/administrative assistant resumes?
What office coordinator/administrative assistant skills would you recommend for someone trying to advance their career?
Anne McConnell Ph.D.
Professor, West Virginia State University
What type of skills will young office coordinator/administrative assistants need?
Associate Professor of History, Meredith College
Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.
What technical skills for an office coordinator/administrative assistant stand out to employers?
Christi Patton Luks
Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology
What soft skills should all office coordinator/administrative assistants possess?
List of office coordinator/administrative assistant skills to add to your resume

The most important skills for an office coordinator/administrative assistant resume and required skills for an office coordinator/administrative assistant to have include:
- Patients
- Office Equipment
- Patient Charts
- Office Functions
- Data Entry
- Appointment Scheduling
- Customer Service
- Payroll
- Travel Arrangements
- Expense Reports
- Client Database
- Front Desk
- Meeting Minutes
- Patient Appointments
- Insurance Verification
- Provides Administrative Support
- Administrative Tasks
- Human Resources
- PowerPoint
- Office Management
- Office Operations
- Conference Calls
- Event Planning
- Patient Care
- Telephone Calls
- Word Processing
- EMR
- Office Procedures
- Background Checks
- Multi-Line Phone System
- Real Estate
- HIPAA
- Insurance Coverage
- QuickBooks
- Bank Deposits
- International Travel
- Hippa
- I-9
- Office Inventory
- Business Cards
- Office Machines
- Administrative Functions
- A/R
- FedEx
- Insurance Claims
- Fax Machines
- Administrative Assistance
Updated January 8, 2025