Office manager/administrative assistant jobs in Amherst, NY

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance (no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning & Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Working Schedule: Monday - Friday, 8:00am - 4:30pm Location: Amherst, NY Position Summary: A chronic care management assistant within the Chronic Care Management program coordinates and oversees patients' long-term care needs, ensuring they receive continuous support, education, and appropriate medical services. They act as a liaison between patients, healthcare providers, and community resources to improve health outcomes and quality of life. Responsibilities of Position: Assists care managers with various tasks associated with coordinating patient care that for all patients enrolled in Dent's CCM program. Develop a strong understanding of the CCM program, including eligibility, enrollment process, services offered, and costs, to accurately educate and assist patients with their questions. Answer/reply to patient text responses or phone calls and assist patients with inquiries, appointment reminders, and general information. Prepare reports, correspondence, and other documentation as required by the CCM team. Coordinate communication between patients, healthcare providers, and external organizations. Assists with scheduling medical appointments, testing, and specialist referrals. Conducts regular check-ins with enrolled patients via text or phone to assess patient needs. Advocate for patients by ensuring access to necessary healthcare services and support systems. Document patient interactions in Phamily and eCW systems. Communicates daily with care management team to provide necessary support to CCM patients. Collaborates with providers and multidisciplinary clinical staff. Ensure confidentiality and compliance with HIPAA and other healthcare regulations. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate and to solve complicated matters. Performs other duties as assigned or requested. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: 2+ years prior medical assistant or medical office experience, preferably in the outpatient setting EMR software knowledge High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support Strong planning, problem solving, organizational, verbal communication and interpersonal skills Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer Ability to address and resolve conflict in a professional manner Ability to maintain strict confidentiality Ability to be flexible Working Conditions: Moderate physical effort, including assistance to the disabled patient in transfers to and from wheelchairs Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull Regular fine hand manipulation Associated health risks related to patient exposure including body fluids Minimal physical effort, requires some lifting usually not in excess of 25 pounds Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience Mon-Fri 8:00am-4:30pm 40 hours/week

Dental Office Manager Join the Fastest Growing Dental Team in Western New York! About Us: Concierge Dental Group is expanding, and we're seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices. Key Responsibilities Leadership & Staff Management: Lead and manage administrative staff, dental assistants, and providers Conduct daily morning huddles and monthly team meetings Train, coach, and evaluate staff to promote professional growth and accountability Foster a positive, motivated, and collaborative work culture Patient Services: Oversee the patient experience from scheduling through post-visit follow-up Resolve patient concerns professionally and promptly Ensure accuracy, completeness, and confidentiality of all patient records Financial Management: Oversee office production and collection goals Monitor accounts receivable and implement strategies to reduce outstanding balances Manage P&L's and analyze financial reports to support business goals Experience working with state insurance plans is a plus Operational Excellence: Implement and maintain office policies and procedures as directed by management Ensure full compliance with HIPAA, OSHA, and other regulatory standards Manage office supplies, equipment, and inventory efficiently Communication & Coordination: Serve as the primary liaison between administrative, clinical, and management teams Communicate updates, expectations, and policy changes clearly and consistently Qualifications Education: High school diploma or equivalent (required) Bachelor's degree in business, healthcare administration, or a related field (preferred) Professional Experience: Minimum 3-5 years of dental office experience required Prior management or supervisory experience within a dental practice required Proven ability to lead a team to achieve operational and performance goals Experience training and developing staff Technical Skills: Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.) Strong understanding of dental billing, coding, insurance, and A/R processes Familiarity with HIPAA, OSHA, and dental compliance standards Interpersonal Skills: Excellent communication and leadership abilities Strong organizational and problem-solving skills Ability to handle conflict resolution and motivate staff Commitment to exceptional patient care and customer service Why Join Concierge Dental Group? Competitive salary and bonus structure Comprehensive benefits package, including health insurance, paid time off, and retirement plans Career growth and advancement opportunities Access to state of the art technology and modern facilities Supportive, team oriented, and professional work environment Ready to Take the Next Step? If you're an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you! 📩 Apply Today: Submit your resume and a brief statement outlining your relevant experience and why you're the perfect fit for this role.

Roswell Park Cancer Institute is seeking a full-time Executive Secretary. The Executive Secretary performs more complex administrative, clerical, and general office duties of a highly confidential nature; transcribes, types, maintains records and files, distributes mail; performs telephone reception; welcomes and directs on-site visitors; duplicates and distributes photocopies; routes faxes; revises work assignments at various subordinate levels to enhance administrative support efforts and meet department objectives; participates in the team or group work activities in the office; performs the above duties and responsibilities in a considerably complex and confidential environment requiring little or no supervision with broad latitude for utilizing judgment and initiative.

Financial Aid Administrative Assistant Position Status: Non-exempt (12 month full-time position) Work Hours: Monday through Friday, 7am-4pm, some evenings, holidays, and Saturday hours are required Reports To: Financial Aid Manager The Financial Aid Assistant will support and assist Financial Aid Advisors and Managers with a variety of tasks including awarding, disbursing, and returning Federal Title IV funding and other types of aid. This position is best suited for an individual who prefers a fast-paced environment, adapts to change, is highly organized, enjoys developing new skills and engaging with coworkers. The FA Assistant role will require a high level of customer service skills and ability to work well in a team environment. It requires high attention to detail to ensure compliance with state and federal financial aid regulations and laws. Primary Responsibilities: * Run ISIR and suspense reports daily. Review and prepare verification ISIR reports. Edit all reporting and disseminate through all Online FA verticals. * Review discontinuance forms from Student Services for accuracy prior to R2T4 reviews. Exit Counseling and notification letters for drops, grads and between term withdraws. * Review and complete request forms submitted by students that require disclosure of aid received. * Adhere to all Federal and State Financial Aid Guidelines. Report to Financial Aid Manager any activity or incident which may not follow all state and federal regulations and/or College guidelines. Maintains confidential information per FERPA Regulation. * Monitor & assist with FA mail shared inbox. * Completes any other duties as assigned. Qualifications: * Associates Degree required, and must not be in default of a federal student loan. * Familiar with Microsoft Office products. * Ability to multitask in a fast paced environment. * Ability to move through multiple internet browser tabs quickly and efficiently. * Ability to work some overtime. Background Check or Licensing Requirements: This position requires a background check. SALARY: $38,000 - $40,500 per year ($18.27 - 19.47 per hour) This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics ("protected characteristics"). Bryant & Stratton College is an Equal Opportunity Employer.

Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Business Law Department (BLD) at Goodwin is seeking a detail-oriented and proactive Case Assistant to join our Debt Finance team. This entry-level position offers an excellent opportunity for individuals interested in supporting attorneys and paralegals with transactional and corporate legal matters. The ideal candidate will possess strong organizational skills, a keen attention to detail, and the ability to thrive in a fast-paced corporate legal environment. What You Will Do: Provide support to attorneys and paralegals in managing corporate transactions, including organizing and maintaining closing binders and signature pages. Draft, format, and proofread corporate documents such as resolutions, certificates, and agreements to ensure accuracy and compliance. Perform basic due diligence and research on corporate entities. Coordinate scheduling for deal closings and other transaction-related activities. Communicate effectively and professionally with clients, internal and external, and vendors as needed. Who You Are: BA/BS preferred. Strong organizational as well as verbal and written communication skills. High level of attention to detail. Capable of handling multiple responsibilities at the same time. Ability to work well in a team-oriented environment. Desire to work on challenging, complex transactions. Firm culture hybrid work environment. #LI-MS1 Benefits and More At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including: Flexible work arrangements and hybrid work schedule Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks Consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at ************. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application. This position is eligible for overtime: YesThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $57,000 - $57,000 | Los Angeles $67,000 - $67,000 | New York $62,000 - $62,000 | Philadelphia - | San Francisco $67,000 - $67,000 | Santa Monica $67,000 - $67,000 | Silicon Valley $67,000 - $67,000 | Washington DC $57,000 - $57,000

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we're committed to helping you thrive while you help our city flourish. Be part of a team that's committed to service, innovation, and community. Job Summary Provides senior level administrative support such as researching process and procedural issues, gathering data andwriting reports, coordinating, making arrangements and assisting with other administrative projects to ensureeffective division operations. Job Description Overview The Senior Office Assistant provides senior level administrative support such as researching process and procedural issues, gathering data and writing reports, coordinating, making arrangements, and assisting with other administrative projects to ensure effective division operations. Essential Functions 1 Provides administrative support typically under relatively general supervision within clearly defined guidelines and on assigned projects to assist management. 2 Assist with projects as defined by supervisors, including analyzing findings and making recommendations to provide effective administrative support. 3 Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments. 4 Provides interpretation of processes, procedures and policies of relatively straight forward nature with limited discretion or impact typically within a specific program or interpreting procedures of departmental personnel. 5 Conducts research on assigned subjects, secures materials for use in preparation of reports, composes correspondence and speeches, writes reports, and obtains various documents upon request to assist management. 6 Maintains daily report of activities performed and providing customer service through telephone; researches citizen complaints and performs various administrative and clerical duties and support. 7 Participates in the budget process and reviews expenditures to ensure expenses remain within budgeted limits. 8 Performs any and all other work as needed or assigned. Knowledge and Skills 1 Knowledge of correct grammar, spelling, and punctuation. 2 Basic knowledge of public administration. 3 Knowledge of the City's payroll, accounting, or purchasing procedures 4 Ability to use office machines including, copier, fax machine. 5 Ability to maintain records journals and files. 6 Ability to write, clear and accurate reports. 7 Ability to deal tactfully and courteously with the public and other city employees. 8 Ability to handle difficult and unusual situations. 9 Ability to analyze information and develop sound conclusions. 10 Communicating effectively verbally and in writing. 11 Establishing and maintaining strong working relationships. MINIMUM QUALIFICATIONS: EDUCATION: * High school diploma or GED EXPERIENCE: Two (2) years of administrative experience involving: * Accounts payable * Billing * Cashiering/reconciliation * Procurement * Correspondence * Report writing AND/OR * Creating/issuing permits EQUIVALENCY: * Associate degree (or higher) in any field will meet the education and experience requirements. Salary Range $22.32 - $24.56 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer.

The opportunity Delaware North is hiring a full-time Senior Administrative Assistant to join our team at our Global Headquarters in Buffalo, New York. As an Senior Administrative Assistant, you will be responsible for performing clerical and secretary duties and support the Chief Operating Officer of Delaware North's Sportservice division. Pay $28.00 - $31.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: * Weekly pay * Employee assistance program * Training and development opportunities * Employee discounts * Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. What will you do? * Complete daily tasks including answering phones and emails, screening callers, and managing documents * Provide basic administrative support which includes coordinating activities and meetings, preparing expense reports, processing invoices, and contacting team members * Ability to make travel arrangements for multiple leaders * Perform routine clerical duties, such as reviewing mail, making copies, and mailing letters * Oversee vendor appointments, maintenance, and environmental upkeep for offices * Ability to support multiple leaders More about you * Minimum five (5) years of experience in an administrative position supporting senior leaders * Previous experience with Microsoft Office Suite; minimum intermediate level at Word, PowerPoint, and Excel * High level of interpersonal skills to handle sensitive and confidential situations * Ability to prioritize and handle multiple tasks simultaneously * High school diploma or GED required * Must be able to work in the Buffalo, NY office Monday - Thursday; Friday can be remote Who we are Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Administrative Secretary provides high-level administrative and operational support to the Associate Vice Chancellor for Equal Opportunity and Access. This position plays a vital role in ensuring the efficient and professional functioning of the office by coordinating complex activities with discretion and sound judgment. The role demands a high degree of confidentiality, organizational excellence, and the ability to work both independently and cooperatively. Essential Functions Provide comprehensive executive-level support to the Associate Vice Chancellor, including drafting, editing, proofreading, and formatting correspondence, managing complex calendars and meeting logistics, making travel arrangements and developing itineraries, and preparing confidential reports and briefings. Act as a direct liaison for the Associate Vice Chancellor to all executive area staff, campus administrators, deans, department heads, and President's Office staff. Screen and prioritize incoming communications and requests, exercising discretion and confidentiality. Ensure timely responses and appropriate routing. Proactively ensure that the Associate Vice Chancellor is properly prepared for all meetings by assembling materials and documents as necessary. Manage day-to-day financial transactions for the office, including purchase orders, invoice payments, procurement cards, contracts, and travel reimbursements in accordance with university policies. Coordinate HR-related functions such as timekeeping, hiring processes, onboarding new staff, and liaising with the Director of Administration in the Office of Equity & Inclusion to advocate for departmental needs. Manage and coordinate special projects and initiatives as assigned by the Associate Vice Chancellor, collaborating with other parties and tracking milestones and deliverables to ensure successful and timely outcomes. Maintain equipment and inventory of office supplies and replenish as needed. Coordinate office operations by managing schedules, room reservations, and catering for meetings. Handle logistics such as space reservations, invitations (e.g., Zoom), and setup of food and beverages. Prepare materials and record accurate minutes, distributing them as needed. Other Functions Identify opportunities to streamline administrative processes, improve efficiency, and enhance office operations. Make recommendations for procedural changes or enhancements as appropriate. Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) High school diploma or equivalent with three (3) years of administrative office experience. An Associate's degree or above may be substituted for one (1) year of required experience. Excellent organizational, communication, and interpersonal skills, with the ability to establish and maintain working relationships with a diverse population including administrators, faculty, staff, students, business executives, government officials, and the general public. Ability to work independently and effectively with a high degree of discretion in a confidential environment. Ability to work cooperatively and collaboratively as part of an effective team. Working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Ability to learn and adapt to new software programs as needed. Ability to work effectively and efficiently under pressure to meet deadlines, handle multiple and/or difficult assignments, and prioritize tasks appropriately. Capability to independently resolve routine administrative issues and escalate complex matters appropriately. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Prior experience working in a higher education administration environment. Knowledge of university policies and procedures. Physical Demands/Working Conditions Typical office environment activity. Work Schedule Monday - Friday, 8:30AM - 5:00PM. Salary Information Non Unit Non-Exempt Grade 15. Classified Step Scale Special Instructions to Applicants Please include a cover letter, resume, and contact information for three (3) professional references with your application. The position will remain open until filled. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Step into a pivotal role supporting Technology and Enterprise Resiliency leadership in a fast-paced, high-impact environment. As the Administrative Assistant to the Heads of Technology Strategic Operations and Enterprise Resiliency, you'll play a critical role in ensuring smooth operations across Technology. This is your opportunity to make an impact at the center of organizational resilience and innovation. This isn't your typical admin job. You'll be the trusted right hand to two of our top senior leaders-keeping them organized, informed, and always one step ahead. Your work will help drive key initiatives, support high-stakes decision-making, and ensure the smooth flow of operations. What You'll Own Be the bridge between leadership and teams across the bank-answering questions, solving problems, and keeping information flowing smoothly. Write with impact-drafting high-level, non-routine communications and correspondence on behalf of senior leaders. Lead behind the scenes-take on complex administrative and project tasks that keep operations running without a hitch. Run the show-prepare meeting agendas, create executive presentations, capture key action items, and follow up like a pro. Master the calendar-own scheduling and travel coordination so your leaders can stay focused on the big picture. Track and manage expenses-prepare disbursements and ensure financials are accurate and timely. Champion compliance-stay ahead of risk and regulatory standards while upholding our internal controls. Be a culture carrier-help shape a collaborative, inclusive, and high-performance environment aligned with M&T's values. What's Required: Associate's degree or equivalent experience 4+ years of increasingly advanced administrative experience supporting senior leaders A passion for precision, a love for logistics, and a calm, can-do attitude in fast-paced environments Nice-to-Have: • Proficiency in Microsoft Outlook and the full Office Suite • Familiarity with Workday (HRIS) and Concur (travel and expense management) • Experience in fast-paced corporate settings Why This Role Rocks You'll work directly with visionary leaders -influencing outcomes, shaping conversations, and making a visible difference every day. You'll be part of a tight-knit, respected tech team where innovation and inclusion go hand in hand. You'll never be bored. Each day brings fresh challenges, opportunities, and wins. #LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

Job DescriptionDescription: voco the Cadence Niagara Falls USA Pay Rate: $20-23/hour All Candidates Must Have: Strong critical thinking skills Aggressive hospitality and a guest-first attitude A professional and hygienic demeanor Reliable transportation A warm and welcoming smile General Summary: Responsible for assisting in the overall success of the hotel by meeting or exceeding planned objectives in an effort to maintain maximum occupancy, revenue, efficiency and accuracy. Ensure superior service is provided to all guests and product quality standards are met. Principal Responsibilities: • Oversee the facility operations including guest services, housekeeping, food & beverage, and maintenance. • Supervise and train front desk staff, ensuring exceptional customer service and adherence to company policies and expectations. • Monitor guest feedback and implement strategies for improvement. • Handle guest complaints and special requests professionally and promptly. • Ensure accurate room assignments, check-ins/check-outs, and billing procedures. • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. • Prepare schedules, manage payroll and labor costs in line with budget. • Maintain records of occupancy, room rates, and revenue reports. • Ensure compliance with health, safety, and security procedures. • Implement and maintain standard operating procedures (SOPs) and service protocols. Requirements: Job Duties: Guest Services: • Greet and welcome guests, ensuring a warm and personalized check-in and check-out experience. • Handle guest complaints, feedback, and requests professionally and efficiently. • Monitor guest satisfaction and implement service improvement plans based on feedback. • Provide information and assistance regarding hotel services, local attractions, and travel routes. Team Leadership & Staff Management: • Recruit, train, supervise, and evaluate performances of all team members. • Prepare weekly schedules and ensure adequate staffing levels for all shifts. • Foster a positive team environment and provide ongoing coaching and development. • Conduct regular team meetings and performance reviews. Operational Management: • Oversee daily front desk operations including reservations, room assignments, and billing. • Complete daily deposits and bring to local financial institution. • Ensure compliance with hotel policies, procedures, and brand standards. • Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction. • Monitor room inventory and work with the reservations team to maximize occupancy and revenue. • Ensure front desk equipment and supplies are well maintained and stocked. Qualifications: A Bachelor's degree (B.A) from a four-year college or university; or at least two years' related management, or comparable experience is strongly preferred. Minimum of 2 years in hotel operations. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have a valid drivers' license, and acceptable driving history subject to company approval. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 50lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Job DescriptionBenefits: Competitive salary Paid time off Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Responsibilities The Office Manager will be responsible for a variety of duties and responsibilities as assigned by the Executive Director and will work under the general supervision of the Executive Director. These may include, but are not limited to, the following: Prepare correspondence as required File corporate documents and general correspondence as required Maintain a current database of BIMR-administered research projects which will include such information as the Principal Investigators name, project title and BIMR account number Prepare new folders for new approved projects Assist in updating and keeping current, investigator research project folder. Distribute quarterly account statements to all investigators Place purchase orders for investigators Maintain up-to-date investigator purchase order folders by filing completed invoice statements and associated documents into appropriate investigator account folders Receive all checks, post to appropriate account and prepare bank deposits as needed Prepare and mail out signed checks for vendor payments Prepare financial documents needed for yearly accounting audit Maintain a FY database tracking sponsor donations to BIMR Maintain up-to-date equipment inventory records Answer queries from investigators Qualifications High school diploma/GED required, some college preferred Previous experience as an Office Manager or similar position preferred Understanding of office equipment, systems, and procedures Skilled in Microsoft Office, Excel, and Outlook Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills US Citizen

Provides administrative, clerical, and coordination support to the Facilities team, as well as IT and Operations as needed. This role is responsible for assisting with purchasing, budget tracking, maintenance scheduling, documentation management, and process improvement planning. This role also coordinates with vendors for PM, repairs, physical plant and fleet needs. The ideal candidate is highly organized, detail-oriented, and able to work independently while supporting multiple priorities within comprehensive facilities operations. The role will provide administrative support by conducting research, preparing statistical reports, handling information requests, preparing correspondence, receiving visitors, arranging conference calls and meetings, consistently maintaining a professional image through in-person and phone interaction. Assists with any projects needed. RESPONSIBILITIES: Administrative & Clerical Support * Provide day-to-day administrative support to the Facilities leadership and team * Prepare, process, and track Purchase Orders (POs) and related documentation * Maintain organized records for contracts, invoices, service agreements, and vendor files Budget & Financial Tracking * Monitor and track facilities budgets, expenses, and purchase orders * Assist with budget reporting, reconciliation, and variance tracking * Coordinate with Finance to ensure compliance with company policies and use of grant funding Facilities & Maintenance Coordination * Schedule repairs, service calls, and preventative maintenance activities * Coordinate with internal teams and external vendors to ensure timely completion of work * Track maintenance requests and follow up on outstanding items Documentation & Compliance * Ensure all AIB files related to the facility are accurate, current, and properly maintained * Use FIIX to organization, tracking and manage maintenance task for equipment and assets * Assist with audits, inspections, and compliance-related documentation Process Improvement & SOP Development * Assist in the creation, updating, and maintenance of Standard Operating Procedures (SOPs) for our future facility * Identify opportunities to improve administrative and operational workflows * Help document best practices and standardize facilities procedures General Support * Prepare reports, presentations, and summaries as needed * Manage calendars, meetings, and communications related to facilities operations * Perform other administrative and facilities-related duties as assigned * Assist with all mission work as needed and requested with some or no prior notice including, but not limited to, serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals. * Assist with other duties and projects as requested. Requirements * High school diploma or equivalent required; associate or bachelor's degree preferred * 2+ years of experience in an administrative, executive assistant, or facilities support role * Experience with purchase orders, budget tracking, and vendor coordination preferred * Strong organizational and time-management skills and excellent attention to detail and accuracy * Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CMMS or ERP systems a plus * Excellent written and verbal communication skills and strong documentation and record-keeping skills * Ability to handle sensitive and confidential information with discretion * Ability to prioritize and manage multiple tasks * Proactive, solution-oriented mindset * Comfortable working in a fast-paced, service-oriented environment

Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports. This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote. To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required. ESSENTIAL FUNCTIONS General · Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed. Client relations · Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases. Specific functions and duties · Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve. KEY SKILLS AND ATTRIBUTES Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution A bachelor degree or equivalent. Five years of experience in office administration Office management experience. Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. KNOWLEDGE, SKILLS & ABILITIES · Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus (but not required). PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005. Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency. Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started. My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Assistant to the Vice President for Equity and Inclusion position. The Assistant to the Vice President for Equity and Inclusion is a full-time, year-round position. The expected salary range for this job opportunity is: $26.00-29.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Assistant to the Vice President for Equity and Inclusion provides direct administrative support to the VP for Equity and Inclusion and the division of Diversity, Equity, and Inclusion (ODEI). Responsibilities include but are not limited to: office management for the ODEI division, administrative and logistical support, event coordination, communication and media support, and division budget management, including drafting various documents, researching topics for the VP for Equity and Inclusion, coordination of meetings, researching for and preparing presentations, assistance with special projects, and preparation of materials/reports for board of trustee meetings, annual reports, divisional meetings, etc. The Assistant effectively communicates across a diverse community, taking care to create an inviting and intentionally inclusive culture for visitors to the office, and also works with ODEI in achieving its vision and mission of equity and inclusion. Summary of Responsibilities: Administrative and Logistical Support Maintain VP's calendar, including coordinating meetings, travel, and events Ensure materials for meetings are prepared in advance Provide research and information in support of appointments and events Review correspondence to ensure meetings, events, and deadlines are arranged in a timely manner; track and assist with follow-up Arrange travel as needed for off-campus conferences and events Liaison between the VP, ODEI Senior Leadership Team, and inside/outside constituents, effectively communicating with a diverse set of stakeholders Prepare correspondence, reports, and presentations Assist the VP with the preparation of Trustee binder materials for quarterly reports to the Board of Trustees Gather research, synthesize, and write up findings Evaluate new technologies and applications to improve and optimize administrative support. For example, learn new techniques and features of existing software products or services, such as Microsoft Office or Google Apps, and seek new applications as needed to complete assigned tasks Arrange candidate interviews for various positions within ODEI Supervising student interns Maintain records, as necessary, in the college's systems Record and distribute meeting minutes (SLT, division meetings, etc.) Attend monthly finance and operations forum meeting and events coordination meeting Create advertisements and publicize events Office Management Office liaison to our diverse faculty, staff, students, alumni, parents, and outside constituents Answer telephones and relay messages Troubleshoot and maintain equipment (computers, copiers, printers, etc.) Purchase and maintain office supplies for Converse 106 and 79 South Pleasant Maintain files including electronic and paper Process reimbursements and invoices for payment using the college's Workday system Reconcile corporate credit card statements Monitor and assist with budgets across the division Create and maintain office website, social media, etc. Serve as the first point of contact for a diverse set of visitors to ODEI Events and Meeting Coordination Coordinate appointments and travel for the VP, and meetings of directors, managers, and other attendees Negotiate contracts and fees, and if needed, arrange travel/accommodations for speakers and consultants Coordinate department meetings (division meetings) Coordinate meetings with VP and FEIOs, Directors, and others within and outside the division; Coordinate event venues and logistics for division and SLT members as assigned Prepare briefings, attendee lists, name tags, publicity, invitations, etc. Qualifications: Required Bachelor's Degree, in lieu of a degree, a High School Diploma or equivalent, and 5 years of related experience 3 years of related experience Research skills Commitment to working with a diverse and inclusive community Accounting, bookkeeping, or budgeting skills Strong written and verbal communication and ability to create, proofread, and edit documents, including presentations Excellent interpersonal, time management, organizational, and customer service skills Highly proficient in all Microsoft Office applications and/or Google Apps. Ability to adapt to new software and learn and adopt new computing devices to enhance work assigned Ability to take initiative, work independently and collaboratively, and to handle multiple priorities while remaining attentive to detail Successful completion of required reference and background checks Preferred More than 5 years of administrative experience Experience with Workday or equivalent systems for procurement, budget management, invoicing, and related tasks Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Full-time Description Provides administrative, clerical, and coordination support to the Facilities team, as well as IT and Operations as needed. This role is responsible for assisting with purchasing, budget tracking, maintenance scheduling, documentation management, and process improvement planning. This role also coordinates with vendors for PM, repairs, physical plant and fleet needs. The ideal candidate is highly organized, detail-oriented, and able to work independently while supporting multiple priorities within comprehensive facilities operations. The role will provide administrative support by conducting research, preparing statistical reports, handling information requests, preparing correspondence, receiving visitors, arranging conference calls and meetings, consistently maintaining a professional image through in-person and phone interaction. Assists with any projects needed. RESPONSIBILITIES: Administrative & Clerical Support Provide day-to-day administrative support to the Facilities leadership and team Prepare, process, and track Purchase Orders (POs) and related documentation Maintain organized records for contracts, invoices, service agreements, and vendor files Budget & Financial Tracking Monitor and track facilities budgets, expenses, and purchase orders Assist with budget reporting, reconciliation, and variance tracking Coordinate with Finance to ensure compliance with company policies and use of grant funding Facilities & Maintenance Coordination Schedule repairs, service calls, and preventative maintenance activities Coordinate with internal teams and external vendors to ensure timely completion of work Track maintenance requests and follow up on outstanding items Documentation & Compliance Ensure all AIB files related to the facility are accurate, current, and properly maintained Use FIIX to organization, tracking and manage maintenance task for equipment and assets Assist with audits, inspections, and compliance-related documentation Process Improvement & SOP Development Assist in the creation, updating, and maintenance of Standard Operating Procedures (SOPs) for our future facility Identify opportunities to improve administrative and operational workflows Help document best practices and standardize facilities procedures General Support Prepare reports, presentations, and summaries as needed Manage calendars, meetings, and communications related to facilities operations Perform other administrative and facilities-related duties as assigned Assist with all mission work as needed and requested with some or no prior notice including, but not limited to, serving as a truck spotter, helping with Farm Market/Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals. Assist with other duties and projects as requested. Requirements High school diploma or equivalent required; associate or bachelor's degree preferred 2+ years of experience in an administrative, executive assistant, or facilities support role Experience with purchase orders, budget tracking, and vendor coordination preferred Strong organizational and time-management skills and excellent attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook); experience with CMMS or ERP systems a plus Excellent written and verbal communication skills and strong documentation and record-keeping skills Ability to handle sensitive and confidential information with discretion Ability to prioritize and manage multiple tasks Proactive, solution-oriented mindset Comfortable working in a fast-paced, service-oriented environment Salary Description $21.00-$23.50/hr. *Bi-weekly Pay Periods

MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The role of Admissions Intake provides alcoholism and substance abuse counseling services in approved work settings to conduct intakes and see clients individually in the Medication Assisted Treatment Program. The coordinator will complete a psychosocial intake assessment for clients. The position involves working closely with the front office support staff, the medical team as well as the clinicians. KEY FUNCTIONS Conduct substance abuse and mental health assessments, utilizing standardized assessment tools and best practice techniques i.e. MI, EBP etc. Complete phone screenings and determine client's suitability to complete a clinical assessment. Coordinate intakes and medical appointments as necessary. Knowledge of all applicable screening tools; i.e. PHQ 2&9, DAST, MAST, Modified Mini Screen, etc. Work with Finance Department to ensure billing for APG services. Work with Entitlement Department to ensure financial clearance. Process client ID Card/Photo. Complete a Comprehensive Psycho-Social Assessment for clients entering the Program. Complete timely reporting admissions and discharges on OASAS Client Data System PAS 44's and PAS 45's. Explain treatment service agreement include; program rules and regulations (orientation), policies and practices and obtains clients signatures. Serve as a backup in conducting monthly orientation groups that include all new admissions. Monitor and reconciles Census between Lighthouse/Central Registry and OASAS CDS. Pursue ongoing professional development relevant to the job position. Participate in clinical supervision regularly and interdisciplinary team meetings. Demonstrate understanding of appropriate use of treatment planning and clinical intervention. Provide education and information to the client about alcohol and drug abuse. Maintain and update referral services and resources that may be useful to our client population. Serve as a backup to conduct random toxicology testing for clients. Other related duties as required or directed by the Supervisor. REQUIREMENTS Associates Degree in Human Services. Bachelors preferred. 3+ years' work experience in OASAS licensed program. Valid unrestricted OASAS certification as a CASAC. Knowledge of the current LOCADTR 3.0. Knowledge of Lighthouse to check for dual enrollment. Must have specific training in chemical use, abuse and dependence specific to the services provided. Working knowledge of Electronic Health Record; i.e. Nextgen and Avatar. Obtain within six months of hire: Supporting Recovery with Medications Addictions Treatment (MAT) Obtain within thirty days of hire: Screening, Brief Intervention and Referral to Treatment CASAC Canon of Ethics (6 hours) Confidentiality related to 42CFR (3 Hours) Mandated reporter (2 hours) Excellent organizational, communication and time management skills. Ability to work on a strong team of professionals in a culturally diverse environment. Ability to multitask and to work and function under pressure. WHY JOIN US Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance (no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning & Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Working Schedule: Monday - Friday, 8:00am - 4:30pm Location: Amherst, NY Position Summary: A chronic care management assistant within the Chronic Care Management program coordinates and oversees patients' long-term care needs, ensuring they receive continuous support, education, and appropriate medical services. They act as a liaison between patients, healthcare providers, and community resources to improve health outcomes and quality of life. Responsibilities of Position: Assists care managers with various tasks associated with coordinating patient care that for all patients enrolled in Dent's CCM program. Develop a strong understanding of the CCM program, including eligibility, enrollment process, services offered, and costs, to accurately educate and assist patients with their questions. Answer/reply to patient text responses or phone calls and assist patients with inquiries, appointment reminders, and general information. Prepare reports, correspondence, and other documentation as required by the CCM team. Coordinate communication between patients, healthcare providers, and external organizations. Assists with scheduling medical appointments, testing, and specialist referrals. Conducts regular check-ins with enrolled patients via text or phone to assess patient needs. Advocate for patients by ensuring access to necessary healthcare services and support systems. Document patient interactions in Phamily and eCW systems. Communicates daily with care management team to provide necessary support to CCM patients. Collaborates with providers and multidisciplinary clinical staff. Ensure confidentiality and compliance with HIPAA and other healthcare regulations. Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate and to solve complicated matters. Performs other duties as assigned or requested. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: 2+ years prior medical assistant or medical office experience, preferably in the outpatient setting EMR software knowledge High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support Strong planning, problem solving, organizational, verbal communication and interpersonal skills Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer Ability to address and resolve conflict in a professional manner Ability to maintain strict confidentiality Ability to be flexible Working Conditions: Moderate physical effort, including assistance to the disabled patient in transfers to and from wheelchairs Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull Regular fine hand manipulation Associated health risks related to patient exposure including body fluids Minimal physical effort, requires some lifting usually not in excess of 25 pounds Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience

Dental Office Manager Join the Fastest Growing Dental Team in Western New York! About Us: Concierge Dental Group is expanding, and were seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices. Key Responsibilities Leadership & Staff Management: Lead and manage administrative staff, dental assistants, and providers Conduct daily morning huddles and monthly team meetings Train, coach, and evaluate staff to promote professional growth and accountability Foster a positive, motivated, and collaborative work culture Patient Services: Oversee the patient experience from scheduling through post-visit follow-up Resolve patient concerns professionally and promptly Ensure accuracy, completeness, and confidentiality of all patient records Financial Management: Oversee office production and collection goals Monitor accounts receivable and implement strategies to reduce outstanding balances Manage P&Ls and analyze financial reports to support business goals Experience working with state insurance plans is a plus Operational Excellence: Implement and maintain office policies and procedures as directed by management Ensure full compliance with HIPAA, OSHA, and other regulatory standards Manage office supplies, equipment, and inventory efficiently Communication & Coordination: Serve as the primary liaison between administrative, clinical, and management teams Communicate updates, expectations, and policy changes clearly and consistently Qualifications Education: High school diploma or equivalent (required) Bachelors degree in business, healthcare administration, or a related field (preferred) Professional Experience: Minimum 35 years of dental office experience required Prior management or supervisory experience within a dental practice required Proven ability to lead a team to achieve operational and performance goals Experience training and developing staff Technical Skills: Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.) Strong understanding of dental billing, coding, insurance, and A/R processes Familiarity with HIPAA, OSHA, and dental compliance standards Interpersonal Skills: Excellent communication and leadership abilities Strong organizational and problem-solving skills Ability to handle conflict resolution and motivate staff Commitment to exceptional patient care and customer service Why Join Concierge Dental Group? Competitive salary and bonus structure Comprehensive benefits package, including health insurance, paid time off, and retirement plans Career growth and advancement opportunities Access to state of the art technology and modern facilities Supportive, team oriented, and professional work environment Ready to Take the Next Step? If youre an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you! Apply Today: Submit your resume and a brief statement outlining your relevant experience and why youre the perfect fit for this role.

Financial Aid Administrative Assistant Position Status: Non-exempt (12 month full-time position) Work Hours: Monday through Friday, 7am-4pm, some evenings, holidays, and Saturday hours are required Reports To: Financial Aid Manager Location: Orchard Park, NY The Financial Aid Assistant will support and assist Financial Aid Advisors and Managers with a variety of tasks including awarding, disbursing, and returning Federal Title IV funding and other types of aid. This position is best suited for an individual who prefers a fast-paced environment, adapts to change, is highly organized, enjoys developing new skills and engaging with coworkers. The FA Assistant role will require a high level of customer service skills and ability to work well in a team environment. It requires high attention to detail to ensure compliance with state and federal financial aid regulations and laws. Primary Responsibilities: Run ISIR and suspense reports daily. Review and prepare verification ISIR reports. Edit all reporting and disseminate through all Online FA verticals. Review discontinuance forms from Student Services for accuracy prior to R2T4 reviews. Exit Counseling and notification letters for drops, grads and between term withdraws. Review and complete request forms submitted by students that require disclosure of aid received. Adhere to all Federal and State Financial Aid Guidelines. Report to Financial Aid Manager any activity or incident which may not follow all state and federal regulations and/or College guidelines. Maintains confidential information per FERPA Regulation. Monitor & assist with FA mail shared inbox. *Completes any other duties as assigned. Qualifications: Associates Degree required, and must not be in default of a federal student loan. Familiar with Microsoft Office products. Ability to multitask in a fast paced environment. Ability to move through multiple internet browser tabs quickly and efficiently. Ability to work some overtime. Background Check or Licensing Requirements: This position requires a background check. SALARY: $38,000 - $40,500 per year ($18.27 - 19.47 per hour) This position is eligible for overtime. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.