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Office manager/administrative assistant jobs in Elyria, OH - 100 jobs

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Office Manager/Administrative Assistant
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Executive Administrative Assistant
  • Office Manager

    Confidential Company 4.2company rating

    Office manager/administrative assistant job in Vermilion, OH

    We are hiring an organized and detailed oriented Office Manager/Bookkeeper to oversee daily administrative operations and financial management within the organization. The ideal candidate with possess a strong communication, organizational, and leadership skills within office management, bookkeeping. This role requires scheduling, vendor relations and payroll to ensure smooth office functioning and support team development. You have to be comfortable working alone in an office !! Responsibilities Manage daily office operations, including front desk duties. Oversee calendar management and schedule appointments for staff and clients Handle bookkeeping responsibilities using QuickBooks, including invoicing, expense tracking, and financial reporting. Manage payroll processing and human resources functions such as employee records and benefits administration. Maintain filing systems and ensure proper documentation for all office activities Qualifications Proven experience in office management, bookkeeping, or administrative roles with clerical or office background preferred Strong proficiency in QuickBooks. Excellent communication skills with professional phone etiquette Demonstrated supervisory experience with team management capabilities Ability to handle vendor relations, payroll processing, budgeting, and human resources functions effectively Exceptional organizational skills with attention to detail in filing, record keeping, and schedule management Ability to manage multiple priorities efficiently Prior experience in office experience or administrative support roles required 40 hours a week Hours: 9am-5pm Benefits: Paid Time off
    $42k-65k yearly est. 5d ago
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  • Executive & Personal Assistant

    Ace Wellness Center

    Office manager/administrative assistant job in Cleveland, OH

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Job Title: Executive & Personal Assistant Location: ACE Wellness Center Reports To: Clinical Director Position Type: Full-Time Position Overview: ACE Wellness Center is seeking a highly organized, professional, and proactive Executive & Personal Assistant to support our executive team and manage various personal tasks. This role is ideal for someone who thrives in a dynamic environment and is adept at juggling multiple responsibilities with discretion and efficiency. The Executive Assistant will be responsible for managing schedules, coordinating meetings, taking detailed notes, ensuring seamless communication and task execution, and overseeing personal and household tasks as assigned. Key Responsibilities: Reports To: Clinical Director Executive Support: Manage calendars, schedule meetings, and coordinate appointments. Handle correspondence, prepare reports, and assist with presentations. Coordinate travel arrangements and itineraries. Assist with social media management and career-related tasks. Manage and maintain the Clinical Directors calendar, including scheduling and rescheduling meetings and appointments. Attend all mandatory meetings alongside the Clinical Director to take comprehensive and accurate notes. Prepare meeting agendas and distribute minutes as needed. Track and follow up on action items from meetings and ensure timely completion. Coordinate with internal departments and external partners to organize meetings, trainings, and events. Assist with special projects and administrative tasks as assigned by the Clinical Director. Maintain confidentiality in all matters relating to clients, staff, and organizational affairs. Monitor emails and provide timely responses or follow-ups as directed. Ensure the Clinical Director is well-prepared and informed for upcoming commitments. Personal Assistance: Oversee household management, including coordinating with cleaners and organizers. Manage personal errands such as dry cleaning pickup/drop-off and pet grooming appointments. Order household items and manage bill payments. Schedule and manage personal appointments. Other duties as assigned. Qualifications: High school diploma or equivalent; Associates or Bachelors degree preferred. Proven experience as an executive or personal assistant. Minimum of 2 years of administrative or executive assistant experience, preferably in a healthcare, clinical, or behavioral health setting. Exceptional organizational and time-management skills. Strong communication skills, both written and verbal. Ability to handle confidential information with discretion. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), virtual meeting platforms (Zoom, Teams, etc.), and social media platforms. Strong attention to detail, reliability, and discretion. Ability to work independently as well as collaboratively in a team environment. Valid drivers license and reliable transportation. Compensation: $50,000 range Benefits and additional perks available Work Environment: This position requires attendance at both in-person and virtual meetings. Flexibility and a professional demeanor are essential. Some local travel between sites may be necessary.
    $50k yearly 16d ago
  • Office Manager

    Phoenix Group Home, LLC 4.8company rating

    Office manager/administrative assistant job in Cleveland, OH

    Office ManagerJob Description RESPONSIBILITIES Administrative Management: • Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data management. • Coordinate and manage appointments for patients, therapists, and other healthcare providers. • Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory requirements. • Implement and maintain efficient office procedures to optimize workflow and productivity. • Work with Regional Leadership to identify and develop operational improvements . • Oversee designated Client Tracking Logs Staff Support: • Provide support to clinic staff, fostering a positive and collaborative work environment. • Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and development opportunities to ensure continuous improvement and professionalism. • Assist in the recruitment and onboarding process for new employees. • As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral Health policies. Financial Management: • Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing corrections, and insurance claims processing. o Audit billing, insurance, verifications, and client accounts in Carelogic Patient Support: • Greet and assist patients, making them feel comfortable and supported during their visit. • Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process. • Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service. Compliance and Regulation: • Ensure compliance with relevant healthcare laws, regulations, and industry standards. • Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and procedures. Inventory and Supplies Management: • Maintain an organized inventory of office and medical supplies, ordering new stock as needed. • Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and staff. IT and Technology: • Collaborate with IT support to maintain and troubleshoot office equipment, software, and computer systems. Business Development: • Partnership Development: 1. Build and maintain relationships with various stakeholders, including healthcare professionals, community organizations, schools, and potential referral sources. 2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility and reputation in the community. • Outreach and Community Engagement: 1. Organize and participate in outreach events, workshops, and presentations to educate the community about mental health and the services provided by the clinic. 2. Engage with community members, organizations, and potential clients to build trust and foster a positive reputation for the clinic. • Performance Tracking and Reporting: 1. Monitor and analyze the effectiveness of business development strategies and marketing initiatives, providing regular reports and recommendations to management. 2. Work closely with the clinical team and management to align business development efforts with the clinic's mission and objectives. 3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure Office Coordinators are doing their due diligence • Assume other projects or responsibilities as assigned by Regional Leadership. QUALIFICATIONS: Education: • Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related field. • Required: High school diploma with experience as noted below. Certification: • Must hold active CPR certification Experience/Skills: • Proven experience in office management, preferably in a healthcare or mental health setting. • Strong understanding of healthcare regulations, compliance, and patient confidentiality. • Excellent organizational and time management skills, with the ability to multitask effectively. • Compassionate and empathetic approach when dealing with patients and staff. • Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic medical record (EMR) systems. • Outstanding communication and interpersonal abilities. • Demonstrated leadership skills and the ability to work collaboratively with a diverse team. Physical Effort: • Requires working under stressful conditions or with interruptions. • Requires sitting, viewing computer monitors and keyboarding. • Must be able to lift 25 pounds Background: • Must pass all federal and state background checks. Educational and work history will be confirmed in compliance with company policies. Required to pass all pre-employment testing.
    $49k-73k yearly est. 13d ago
  • Dental Office Manager

    Heringhaus General Dentistry

    Office manager/administrative assistant job in Mansfield, OH

    Job Description Drs Heringhaus General Dentistry - Mansfield, OH Welcome to Heringhaus General Dentistry where we're proud to serve the Mansfield, OH community with care that goes beyond the smile. Our practice is growing & we are proud to announce that we are adding another Doctor to our team! We're thrilled to open the door for a talented & hardworking Office Manager to join our team! This role is all about people-you'll help us care for more patients, support our doctor, and make sure every person who walks through our door feels truly cared for. We're looking for an Office Manager to help lead and grow our Mansfield, OH dental practice. You work hard; you deserve to be rewarded: Competitive Salary ($25-30/hr.) based on you & your experiences! 401K PTO & Paid Holidays Access to health insurance Stable & consistent full time schedule Growth opportunities to enhance your career! About our team Dr. Heringhaus & Dr. Snyder are proud of the culture we're building-supportive, team-oriented, and genuinely kind. People enjoy coming to work here, and patients feel it the moment they walk through the door. The Role As Office Manager, you'll be the heartbeat of the practice. You'll support the team, help keep the day running smoothly, and play an active role in the continued growth of the office. This role is perfect for someone who leads with confidence, communicates well, and truly enjoys supporting both people and processes. What We're Looking For Dental office management experience Strong leadership and communication skills Organized, reliable, and proactive A team-first mindset with a positive, solution-oriented attitude Someone who cares about culture just as much as results You work hard; you deserve to be rewarded: Competitive Salary based on you & your experiences! 401K PTO & Paid Holidays Access to health insurance Stable & consistent full time schedule Growth opportunities to enhance your career! Why Join Us A growing practice with real opportunity Supportive leadership that values your input A team environment where people genuinely help one another An office that feels welcoming, not stressful or cold If you're looking for a place where your experience matters, your voice is heard, and your work makes a difference every day, we'd love to connect. Benefits: Medical Dental Vision 401k PTO Bonuses Compensation: $25-$30/hour
    $25-30 hourly 9d ago
  • Office Manager

    Agentis Longevity

    Office manager/administrative assistant job in Cleveland, OH

    Job Description Practice Manager We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's health practices across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping men live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As the Practice Manager at Agentis, you are the heartbeat of the practice. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture. Who You Are You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Practice Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Practice Operations & Brand Representation Oversee all aspects of daily practice operations including opening/closing procedures, staff management, and scheduling workflows. Ensure the environment reflects the Agentis standard - clean, efficient, and welcoming. Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint. Patient Experience & Culture Cultivate a positive, team-based culture within the practice that prioritizes empathy, education, and efficiency. Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive. Inventory & Administrative Oversight Manage ordering and tracking of medical supplies, retail inventory, and office necessities. Oversee front desk associates, setting expectations for performance, communication, and organization. Maintain accurate and up-to-date patient records in the practice systems. Financial Operations Process patient payments and support billing workflows in coordination with the central billing team. Track and reconcile daily revenue, ensuring all financial processes are followed with precision. Performance & Outreach Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling. Monitor and report key operational and clinical KPIs including: Practice Revenue Net Promoter Scores (NPS) for both Practice and Providers Clinical Protocol Adherence at 95%+ consistency What You Have 2-4 years of experience managing operations in a healthcare, wellness, or retail setting. Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. Familiarity with EMR, scheduling, CRM, and POS systems. Ability to manage a team with empathy, structure, and accountability. Passion for health, wellness, and helping others live longer, healthier lives. Measures of Success Patient Satisfaction Patient Retention & Growth Team Member Retention Practice revenue growth YoY Cost & Supplies Management What We Offer Full-time position on-site in our premier practices Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $70,000 - $80,000 Annual Base Salary + Bonus opportunity aligned with practice patient & revenue targets Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR pd INv2imYK
    $70k-80k yearly 4d ago
  • Executive Administrative Assistant

    The Austin Company 4.3company rating

    Office manager/administrative assistant job in Lyndhurst, OH

    Are you ready to embark on an extraordinary career journey? Look no further than The Austin Company, where greatness is not just a goal, but a way of life. As a leading design, engineering, and construction firm with a rich legacy dating back to 1878, Austin offers unparalleled opportunities for growth, innovation, and professional development. Join our dynamic team and be part of a company that is at the forefront of shaping the future of industries worldwide. With a commitment to excellence, a collaborative work environment, and a passion for delivering exceptional results, Austin empowers its employees to reach their full potential and make a lasting impact. Discover the limitless possibilities that await you at ***************** and embark on a rewarding career journey with Austin. The Executive Administrative Assistant provides high-level administrative, operational, and project support to multiple executives and teams. This role ensures seamless coordination of schedules, meetings, communications, and special projects, while proactively managing workflows and supporting organizational effectiveness across departments. Qualifications * Proven experience supporting senior executives in a multi-departmental environment. * Exceptional organizational, communication, and time management skills. * Proficiency with Microsoft Office, specifically Outlook, Teams, Excel, PowerPoint, and Word. * Ability to manage multiple priorities, exercise discretion, and handle confidential information. * Strong problem-solving skills and a proactive, collaborative approach. Preferred Skills * Experience with project management and workflow tools. * Familiarity with process documentation. * Event planning and office management experience.
    $34k-47k yearly est. 28d ago
  • Assistant - Project Manager

    The Smith & Oby Company

    Office manager/administrative assistant job in Bedford, OH

    Job DescriptionSmith and Oby is seeking a driven and detail-oriented Assistant Project Manager to join our growing team. This role is responsible for supporting commercial HVAC and construction projects from planning through completion, ensuring that work is delivered safely, on schedule, and within scope while delivering an exceptional customer experience. About Smith and Oby Smith and Oby is a respected commercial mechanical contractor proudly serving customers across Northeast Ohio. Our team is known for craftsmanship, integrity, and decades of proudly standing behind our work. We are committed to developing professionals who want to grow their careers in a high trust and high-performance environment. What You Will Do Assist with management of custom commercial HVAC and mechanical construction projects ranging from $250K to $2M in contract value from start to finish Support job planning, scheduling, budgeting, and cost tracking Coordinate subcontractors, suppliers, and equipment needs Interpret plans, specifications, blueprints, and scopes of work Prepare estimates and quotes for new projects and change orders Monitor project progress and proactively address risks and delays Ensure compliance with safety standards and company practices Build strong working relationships with customers, partners, and internal teams Participate in progress meetings, prepare reporting updates, and support field teams • Support project close out, final inspections, and customer handover What You Bring Minimum two years of experience in commercial HVAC, mechanical construction, or general construction project management Strong ability to read and interpret blueprints and construction drawings Experience preparing estimates, quotes, and change order pricing Demonstrated ability to manage multiple priorities and deadlines Excellent communication, organization, and follow through Commitment to safety, customer service, and teamwork Proficiency with basic project management and Microsoft tools Valid drivers license and ability to travel to job sites Why Smith and Oby Competitive pay with growth opportunities Full benefits including medical, dental, vision, and 401k Professional development and training support A stable company with more than a century of trusted service A culture built on respect, craftsmanship, and taking pride in a job well done Powered by JazzHR hOrn4QlNlE
    $38k-73k yearly est. 16d ago
  • Front Office Manager

    Geis Hospitality Group

    Office manager/administrative assistant job in Cleveland, OH

    Job Details Organization Description The Metropolitan at The 9, Autograph Collection is a distinctive, locally inspired hotel experience within Marriott International's Autograph Collection portfolio. We celebrate individuality, thoughtful design, and memorable service that feels personal, not scripted. Our team delivers warm, intuitive hospitality while protecting the operational excellence that keeps the hotel running smoothly behind the scenes. We believe guest experience and strong financial performance go hand in hand, and we empower our leaders to make smart decisions in the moment. As part of Marriott International, you will be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Description JOB SUMMARY Responsible for the management of Front of House functions while also supporting Rooms Control and revenue focused execution. Leads daily operations for the Front Desk, Guest Relations, Bell and Door, Concierge, and other guest facing roles as applicable, ensuring hotel standards are met and guest recognition is consistently delivered. This role partners closely with Housekeeping, Engineering, Sales, and Finance to manage room inventory, coordinate room blocking strategies, optimize sell opportunities, and ensure operational readiness for arrivals, VIPs, groups, and special events. Performs ongoing revenue and performance analytics to support decision making, including occupancy, ADR, RevPAR, pace, upsell effectiveness, and inventory controls. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in front office, guest services, rooms operations, or related professional area. OR • 2 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in front office, guest services, rooms operations, or related professional area. Preferred • Experience with OPERA PMS and Marriott systems • Prior rooms control, inventory management, or revenue support experience • Strong analytical skills with comfort reviewing daily performance reports CORE WORK ACTIVITIES Maintaining Front of House and Night Operations Goals • Manages day to day PM and overnight operations, ensuring quality standards and guest expectations are met. • Leads the property's end of day rhythm, including service recovery, arrivals flow, and overnight readiness. • Supervises staffing levels to ensure guest service, operational needs, and financial objectives are achieved. • Maintains knowledge of room availability, constraints, and rate strategies to support smart on the spot decisions. • Ensures consistent guest acknowledgment and proactive communication of guest preferences and needs. • Handles escalations, resolves complaints, and negotiates solutions that protect the guest experience and hotel interests. Rooms Control, Inventory Management, and Revenue Analytics • Serves as the operational owner of room blocking strategy during the PM and overnight window, ensuring room readiness aligns with arrivals, VIP tiers, special requests, and maintenance constraints. • Manages inventory controls including out of order, out of service, room moves, and sell limits in coordination with Housekeeping and Engineering. • Reviews pickup and remaining demand for short term dates, identifying opportunities and risks. • Analyzes daily performance including occupancy, ADR, RevPAR, pace, upsell conversion, and room type sell through. • Executes room type balancing and suite protection strategies to support revenue and guest satisfaction. • Supports same day selling and walk in decisions with an inventory and profitability mindset. • Ensures accuracy of room assignment logic and room status integrity in OPERA. Ensuring Exceptional Customer Service • Provides service that is above and beyond for customer satisfaction and retention. • Improves service by coaching the team to recognize guest needs and act with urgency and empathy. • Sets a positive example for guest relations and empowers associates to resolve issues within guidelines. • Monitors check in and check out processes, intervening to support peak times and critical situations. • Anticipates sell out conditions and manages walk procedures following hotel policies and brand expectations. • Partners with Housekeeping to ensure accurate room statuses and to expedite priority room readiness. Managing Front of House Team • Supervises Front Desk, Guest Relations, Bell and Door, Concierge, and other guest facing functions as applicable during assigned hours. • Leads with interpersonal and communication skills to influence, coach, and build trust across the team. • Ensures associates are knowledgeable about rates, packages, promotions, and upsell opportunities. • Maintains on the floor presence, coaching in real time and reinforcing service standards. • Ensures regular communication to align expectations, recognize performance, and drive results. Financial Accountability and Controls • Understands the impact of rooms operations on property financial goals and manages performance accordingly. • Ensures cashiering procedures and audit readiness comply with accounting policies and standards. • Reviews no shows, cancellations, and billing exceptions to ensure accuracy and proper follow up. • Partners with Finance and Revenue leaders on reporting needs and process improvements. Managing Projects and Policies • Ensures compliance with all policies, brand standards, and local operating procedures. • Supports implementation of guest recognition and service programs, ensuring consistent execution. • Completes required documentation and supports fair, consistent administration of policies. Supporting Human Resource Activities • Coaches and develops associates through feedback, mentoring, and training support. • Assists with interviewing and hiring, as needed, for guest facing roles. • Supports onboarding and orientation to ensure new hires are set up for success. • Utilizes an open door approach and escalates engagement concerns appropriately. Additional Responsibilities • Communicates key operational updates to leaders and departments in a timely manner. • Maintains complete knowledge of property offerings, outlets, events, and local recommendations. • Acts as a visible leader on property, ensuring safety, service, and operational continuity. • Flexible schedule including evenings, weekends, and holidays based on business needs.
    $39k-54k yearly est. 1d ago
  • Office Manager - State Farm Agent Team Member

    Christina Estes-State Farm Agent

    Office manager/administrative assistant job in North Ridgeville, OH

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement ROLE DESCRIPTION: As Office Manager - State Farm Agent Team Member with Christina Estes - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Christina Estes - State Farm Agent is eager to bring aboard your collaborative presence. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. QUALIFICATIONS: Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented Experience in customer service required Experience in managing customer service preferred Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment Property and Casualty License Life and Health License BENEFITS: Paid time off (holidays and personal/sick days) Salary/hourly plus commission/bonus Growth potential/opportunities for advancement within my agency
    $32k-50k yearly est. 9d ago
  • Office Manager

    Provision People

    Office manager/administrative assistant job in Cleveland, OH

    Our award-winning client is seeking an Office Manager to join their team! Our client is a leading investment advisory firm, seeks a highly organized and professional Office Manager to oversee the daily operations of our Cleveland office. This key role will be instrumental in maintaining a seamless and efficient work environment while supporting the firm's growth and success. The ideal candidate will possess exceptional organizational and communication skills, a proactive and client-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities: Office Administration: Manage office supplies, equipment, and facilities, including vendor relations and maintenance. Oversee office cleanliness, safety, and ergonomics. Coordinate with the landlord on building-related issues. Executive Support: Manage CEO's calendar, schedule appointments, and coordinate travel arrangements (flights, hotels, ground transportation). Act as the primary point of contact for internal and external inquiries. Staff Support: Coordinate staff schedules, meetings, and conference rooms. Manage on-site and virtual filing systems, document storage, and office supplies. Assist with onboarding and training new hires and interns. Client Relations: Greet and welcome clients and guests. Assist with the planning and execution of client events and in-house functions. Uphold a professional and welcoming office environment. Project Management: Assist with special projects as assigned by the CEO. Identify and implement process improvements to enhance office efficiency. Required Qualifications: Bachelor's degree in Business Administration, or a related field, preferred. Minimum 3-7 years of experience as an Office Manager or in a similar administrative role. Proven experience in a professional office setting, ideally within the financial services industry. Exceptional organizational, time management, and multitasking skills. Excellent written and verbal communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Positive and proactive attitude with a strong client-centric focus.
    $32k-50k yearly est. 60d+ ago
  • Community Office Manager

    UMH Properties 4.1company rating

    Office manager/administrative assistant job in Olmsted Falls, OH

    Come join UMH Properties, Inc. and make a difference! UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) on the New York Stock Exchange (NYSE:UMH) with over 50 years in the manufactured housing industry. As a company that provides high-quality affordable homes and well-cared for communities in eleven states, we know that our company is only as strong as our people. That is why we provide stable and long lasting careers, with extensive training and opportunities for growth. We are looking for a Community Office Manager for our Olmstead and Twin Oaks I and II Communities and ensuring UMH standards are consistently maintained for residents and employees. Job Purpose The purpose of the Community Office Manager position is to support the Community Manager in handling all duties required to keep each community running as well as working together to ensure UMH standards are consistently maintained for residents and employees. Job Duties ● Collect rent ● Assist the Community Manager with the process of selling and renting of homes ● Regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live. ● Enforce community rules and regulations ● Assist with supervising of maintenance staff ● Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community ● Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities ● Monitor rent payments and take action to ensure timely rent payments by residents ● Follow UMH rent collection procedures ● Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules. ● Answer phones, take messages, coordinate with Community Manager on responding to resident needs ● Interface with residents, applicants, contractors and outside vendors ● Input checks into the Rent Manager System ● Pay bills for the community ● Organize and file electronic and paper documents ● Clean and organize the office on a regular basis ● Communicate professionally and respectfully with coworkers, managers and community residents. ● Closely follow UMH procedures for managing the community ● Consistently meet UMH standards for quality and safety ● The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned. Required qualifications ● Strong customer service skills and the ability to provide the UMH standard of service ● Ability to work as part of a team as well as independently to complete job duties ● Strong time management and organizational skills ● Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties ● Must be proficient in Microsoft Office Suite, Google Suite or similar software with the ability to learn new or updated software. Physical requirements of the job ● Moving throughout the community by vehicle or on foot, or when travel is required. ● Frequent use of computer, keyboard, mouse and phone during the workday. ● No heavy lifting is required. Work Environment ● Working indoors in an office environment as well as moving throughout the community on foot or by vehicle Travel ● Occasional car travel may be required to handle work-related errands outside of the community. ● Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities. Work Schedule ● Full-time schedule, Monday through Friday, 40 actual hours worked per week with an unpaid lunch break each day. ● In-person attendance is an essential function of this position. Job classification ● This is a non-exempt position under the Fair Labor Standards Act. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours. UMH offers employees a range of benefits: Competitive wages with options for annual bonuses and pay increases Sales positions include the option to earn commission 401(k) retirement savings plan with company match Generous paid time off Company-paid life insurance for full-time employees Medical/Rx, Dental and Vision insurance Voluntary benefit plans: Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage Pet Insurance Employee Assistance Program (EAP) UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with human resources should you require an accommodation or have any questions. UMH Properties, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Candidates please note: You will receive emails regarding the status of your application. Some are autogenerated updates while others are correspondence from our HR team or the hiring manager directly. In some instances, these emails may go to your email SPAM folder. Be sure to check that folder regularly.
    $33k-43k yearly est. Auto-Apply 13d ago
  • Office Manager

    Floor Coverings International-JDR

    Office manager/administrative assistant job in Mentor, OH

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Office Manager Flooring & Home Improvement Location: 8805 East Ave. Mentor, OH 44060 Employment Type: Full-Time with PTO Salary Range: $40,000-$50,000 + bonus opportunities Heath Benefits: Offered if needed Eye and Dental Benefits: Offered if needed Ready to Build Something Awesome? Start off the new year with a new career! This isnt just another desk job its a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. Were a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. Youll wear multiple hats from local marketing and event planning to running our daily operations and your ideas will shape how we grow. If youre an organized go-getter whos equal parts creative and customer-focused, this could be your dream job. What Youll Do A Little Bit of Everything, and Thats the Fun Part Marketing & Community Engagement Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. Plan and host local events home shows, farmers markets, vendor events Coordinate with digital marketing partners to ensure were hitting the mark online and maximizing our return on ad spend SEO, ads, web presence. Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management Be the welcoming face and voice of our studio answer calls, greet visitors, manage deliveries. Stay on top of the phone system so every call finds the right person. Turn website and phone leads into scheduled appointments. Order flooring & materials, manage logistics, and enter invoices into QuickBooks. Help set up vendor/installer accounts, and support project scheduling. Keep us organized in Salesforce and QuickBooks from lead to close. Ensure every customer experience ends on a high note follow-ups, thank-you notes, and yes review requests. What Were Looking For 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). Comfortable being independent you take initiative, stay on top of tasks, and keep things moving. A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. Tech-literate and willing to learn especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. Organized, resourceful, and able to manage multiple balls in the air (without dropping any). A people-person because creating great customer experiences is just who you are. Open to attending occasional weekend or after-hours events. Forklift experience would be nice, but not necessary. Why Youll Love Working With Us This is your chance to grow with a growing company and help shape what it becomes. Were family-owned and people-first we care about craftsmanship, community, and culture. Your voice will be heard we welcome ideas, not just task-doers. No two days are the same and we mean that in the best way. Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellenceand they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust theyve earned from their customers and community. Their success is driven by a set of core values they live out every day: Do the right thing Dont be afraid to fail A little bit of venom wont kill you Be accountable Play to win Celebrate Together, Joe and Shelly are not just building a businesstheyre building a culture where people feel valued, challenged, and inspired to grow. If youre a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.
    $32k-50k yearly est. 7d ago
  • Office Manager - FIRESTONE

    Invited

    Office manager/administrative assistant job in Akron, OH

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Office Manager is responsible for supporting the daily administrative operations of the club, ensuring the office functions efficiently and effectively. This role helps supervise the Administrative Assistant, manage office supplies, and coordinates office activities to support the club's management team. Key responsibilities include overseeing payroll processing, accounts payable and receivable, and assisting with budget tracking and financial reporting. The Office Manager also ensures compliance with company policies and standards, maintains accurate records, and handles member inquiries and communications. This position supports the smooth operation of the club's administrative functions. . Reporting Structure * Reports to the Director of Administration, Club Manager or General Manager Day to Day * Perform daily accounting duties, including revenue reconciliation, cash deposit activities, and member billing. * Ensure accuracy and compliance with Invited's accounting standards. * Handle vendor reconciliations and oversee the member billing dispute process. * Review membership applications for completeness and compliance with program/legal requirements. * Support payroll compliance, including commission calculations, employee file updates, and status changes. * Assist with monthly accounts payable closing accruals and provide support for weekly and monthly compliance reporting. * Support department heads with employee onboarding, I-9 processing, and maintaining accurate employee records. Assist with general payroll and benefits-related inquiries. * Gain proficiency in all general accounting functions through cross-training within the Accounting department. * Report any operational issues or discrepancies to supervisors promptly to ensure smooth department functioning and compliance. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success. About You Required * High school diploma or equivalent. * A minimum of 2 years of accounting experience or equivalent. Preferred * Prior supervisory experience is preferred. * Proficient in computer use with strong knowledge of spreadsheet software. * Strong communication and supervisory skills are essential. * Proven ability to handle highly confidential information with discretion. Physical Requirements * Must be able to stand, walk, and perform physical activities for extended periods. * Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases. * Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required. * Able to lift, carry, push, and pull up to 10 lbs. occasionally. * Effective communication skills, including talking and hearing, with sufficient visual acuity. Primary Tools/Equipment * Computer * Keyboard * Telephone * Copier * General office supplies Work Schedule * Attendance requirements for this position as outlined on the weekly schedule. * Additional hours are required to meet deadlines of the position, including weekends and/or holidays. What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $32k-50k yearly est. Auto-Apply 8d ago
  • Office Manager

    The Dental Studio of Avon Lake

    Office manager/administrative assistant job in Avon Lake, OH

    The Dental Studio of Avon Lake is looking for a Dental Office Manager to join our team. The Office Manager is responsible for overseeing the general administrative functions, insurance breakdowns, and payment input. The ideal candidate will have prior administrative experience working in a dental office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative, can multitask, and can anticipate needs. Responsibilities: Treatment Plan Coordination - Will work up treatment plans for patients and verify insurance coverage. Scheduling - Set and monitor the schedule for the office including doctors and hygienists. Manage - Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget. Coordination - Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents. Supplies - Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events. Requirements: Dental experience is required. A high school diploma or equivalent is required; Associate degree preferred Three years of previous office management experience Superb communication skills About The Dental Studio of Avon Lake: The Dental Studio of Avon Lake is a general dental office dedicated to providing excellent dental care to the West side of Cleveland and surrounding areas. Our employees enjoy a work culture that promotes patient care, a positive mentality, team atmosphere, and a fulfilling career. The Dental Studio of Avon Lake benefits include health care, paid time off, retirement savings and professional development.
    $32k-50k yearly est. Auto-Apply 60d+ ago
  • Office Manager (Nick Haffner)

    Northeast Solutions Corp

    Office manager/administrative assistant job in Hudson, OH

    Summary: To ensure the smooth and efficient operation of the office by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Oversees all financial aspects of the organization to include accounts payable, accounts receivable and general ledger. Prepares and processes payroll to include updating records as needed. Acts as benefits administrator to include completing paperwork and processing updates as needed. Establishes, implements and updates company policies, procedures and employee handbook. Inventories and orders office supplies as needed. Arranges for equipment repairs as needed. Oversees details of office meetings to include preparing minutes in a timely manner. Prepares correspondence and office memos in an efficient manner. Attends seminars, conferences and all meetings as directed. Performs other related duties as assigned. Supervisory Responsibilities: Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of assigned employees. Develops and maintains a program for sound employee relations.
    $32k-50k yearly est. 60d+ ago
  • Office Manager - HAPA

    Performance Academies 3.8company rating

    Office manager/administrative assistant job in Cleveland, OH

    Job DescriptionJob title Office Manager Classification Non-Exempt Reports to Principal Organization Unit Administration Approved by Human Resources Effective date 5/8/2025 Job Purpose The School Office Manager is the gate-keeper of the school office, providing a warm and welcoming atmosphere for students, staff, parents and visitors. He or she also completes administrative tasks and supports the school administration. Duties and Responsibilities Include but not limited to: Domain A- Core Responsibilities Prepare for and manage all files needed for State and Federal audits, FTE audits, food audits, file reviews and CSADM audits for assigned school(s). Maintain and manage student files including student enrollment records, medical records, achievement records, and other appropriate student data as required (including, but not limited to, proof of residency, student immunizations, birth certificate, social security number, and proof of custody). Must request and obtain a COMPLETE student file for all new students that had attended a previous school or educational facility. Work in conjunction with EMIS Coordinator, Administrative Coordinator, and Grade Books/Attendance Coordinator regarding audits, attendance, data submission, and record keeping. Monitor and submit McKinney-Vento paperwork for homeless students per the McKinney-Vento Homelessness Assistance Act. Keep accurate records of food service reimbursements for the Federal Food Service Program. Track, maintain, and report Free and Reduced Lunch programs in a timely manner. Coordinate and assist student transportation with local transportation departments. Administer medication, only if required, and only as expressly outlined in Student Handbook. Keep all medications locked and maintain all medical documentation, including, but not limited to, notes and records of each time medication(s) is dispensed/administered, name(s) of all medications administered, dosages, parent consent letters, doctors' consent letters, etc. No over the counter (ie., Tylenol, Neosporin, Advil, Motrin, other) or other medications may be dispensed to students or staff even without express written consent of a physician. Serves as school “gatekeeper” for all student records. OM must maintain and require a sheet for staff to sign in and sign out all office files. All requests from school districts for student records must be complied with within 48 hours. Mails home all pertinent letters to parents and students as required by Principal and Superintendent, including, but not limited to, summer enrollment confirmation letters, open house notifications, HQT letters, Title I program notification letters, “Dragon Grams”, student absences/truancy notifications By November 1st, Kindergarteners and 7th graders have submitted all appropriate immunization records that meet the State of Ohio Department of Health's immunization schedule. By November 1st, K-1 students have received all necessary vision and hearing screenings to meet State requirements ODH Vision screening requirements and ODH Hearing screening requirements. Domain B- Time Management Generate enrollment reports weekly, student-in-seats reports weekly, lunch reports monthly. Provide regular enrollment updates as needed to the Superintendent and Principal. Ensure that all pertinent forms are received in the office within 2 weeks of student start date. Answer school phones in a timely and professional manner. Ensures school voicemail is accurate and current. Return all parent inquiries for enrollment applications within 24 hours. Mail out all parent requests for enrollment applications within 24 hours. Request and submit records in a timely manner. Turn in enrollment and withdrawal forms in a timely manner to the EMIS Coordinator. Ensure that all parents have completed and submitted accurate, timely free and reduced lunch questionnaires, and submit them in a timely manner to EMIS Coordinator and Business Office as requested. Calls families of absent children by 10:00 a.m. each day to confirm/report all student absences --- follows up with appropriate agency for chronic truants or students whom absences are not confirmed, ie. local police department, Child Find, county Children's Services Agency, etc. Issues tardy notices to ALL students that arrived after the district set time. Keeps office hours per employment contract. Domain C- Professionalism Refrains from “gossip”, sharing salary, student disability or medical condition, or any other personal, financial, medical or similarly sensitive information with staff, parents, and/or students. Maintains clean, uncluttered work area and creates/maintains attractive entry area or waiting area for parents and visitors at all times. Follows school dress code at all times. OM is to NOT engage in student discipline, nor to solicit students for help with filing sensitive documentation, records with identifying student information, nor is OM to solicit students to run errands, make copies, or leave class without express permission from the Principal. Domain D- Dependability Assist Principal with preparations for all parent informational meetings, Board meetings hosted at the school, Principal meetings hosted at the school, other meetings. Maintain and order approved office supplies within allocated budgets. Ensure safety and security of the building by requiring that ALL VISITORS SIGN IN AND CHECK IN AT THE OFFICE BEFORE PROCEEDING THROUGH THE BUILDING, INCLUDING VOLUNTEER(S), PARENT(S), VENDORS, OTHERS. Ensure that parents or others do not visit classrooms (particularly when agitated) without an appointment or express consent from the classroom teacher or Principal. Read and understand all policies outlined in the staff handbook and student handbook/code of conduct. Domain E- Communications and Relationships Send home regular parent truancy notices for chronically and habitually truant students. OM must IMMEDIATELY report to principal and intervention specialist(s) upon receipt of any new or updated medical, special education, IEP, 504 plan, or similar records received from a parent, guardian, or school/school District. Provide regular enrollment updates as needed to the Superintendent and Principal. Ensures accuracy of Intent to Return (ITRs) at all times as families communicate change in their status. Ensure that all student records pertaining to students with disabilities are communicated to principal and Intervention Specialist(s) upon receipt of information. OM must date and initial all paperwork as it is received. Forward all inquiries from any news media (radio, television, newspaper, other) directly to the Superintendent. Notify the Superintendent and Principal immediately upon calls, visits or inquiries. Understands and implements positive, de-escalation strategies with unhappy parents, vendors, staff, students, others and never escalates a situation unnecessarily. Remains courteous and calm at all times in person or on the phone. Reports parent or other complaints immediately to the Principal. Uses appropriate documentation/form to report how complaints were resolved and to whom they were referred. Makes serious complaints known immediately to the Superintendent. Maintains positive relationships with all stakeholders in the school, including parents, guardians, staff, students, community organizations, the school's Sponsor/Authorizer, management team members, the Principal and Superintendent, ODE reps, etc. Qualifications Minimum of high school diploma or equivalent. At least two (2) years of experience in business management or a similar field preferred. Bilingual both written and verbally in Spanish/English preferred but not required. Satisfactory completion of federal and state required criminal history checks. Knowledge, Skills, Abilities and Personal Characteristics To perform this job successfully an individual must have knowledge of Microsoft Office Suite, (Word, Excel, OneNote, Power Point) and a familiarity with Google Workspace and other Performance Academies School Systems software programs. Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors A courteous and pleasant personality Strong organizational skills for multitasking and prioritizing responsibilities Must possess sensitivity to confidential information and hold a high standard of integrity Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team English usage, spelling, grammar and punctuation Business letter and report writing techniques Business office telephone techniques and etiquette Basic math used in an office environment First aid and CPR procedures Principles of leadership, office organization and management, public relations, and training. Working Conditions Ability to travel when requested. Dexterity to operate computer keyboard, mouse and to handle other technology related components. On-Call availability Physical Requirements While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear. The employee is frequently required to walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Powered by JazzHR a9KwG4RFXr
    $34k-47k yearly est. 14d ago
  • Scheduler/Administrative Assistant

    Minority Behavioral Health Group

    Office manager/administrative assistant job in Akron, OH

    Minority Behavioral Health Group (MBHG) is a community mental health agency that consists of psychologists, counselors, pastors, case managers, and administrative personnel who are committed to providing culturally appropriate and comprehensive behavioral health services (counseling, education, outreach, and consultation services) to African Americans and other underserved minorities. MBHG is an Equal Opportunity Employer that promotes a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from marginalized or underrepresented groups. Job Summary: Under general supervision, performs varied and increasingly responsible clerical work, which includes typing and/or keyboarding, and performs related duties as required with a focused attention to Medicaid clients of the agency. As a part of the agency support team, assists all other agency employees with their job duties as assigned. Essential Functions and Duties: • Courteously greets the public, clients, and employees in person or over the phone; obtains or gives information; • Files information alphabetically, numerically, and chronologically according to office procedure to maintain organized and accurate filing systems; locates and retrieves files from manual or computerized systems to provide requested information; • Answers and routes phone calls to the correct individual or takes messages when appropriate; • Explains procedures and informs clients of correct processes including assisting with the completion of intake packets; • Creates client outreach letters at therapists' requests or when attempts to schedule initial appointment have been unsuccessful. • Schedules appointments after client has been established; • Processes outgoing mail for USPS and receives and sends documents via fax machine. • Collects payment from clients who are either self-pay or have private insurance. • May assist the billing department when necessary. • Backup to Office Coordinator when needed. • Responsible for handling the office opening and closing procedures. • Performs other duties as assigned by Clinical Coordinator/Office Manager and COO. Qualifications: 1. High school graduate and two years of general clerical experience; or 2. A combination of training, education, and experience that is equivalent to the employment standard listed below that provides the required knowledge and abilities. 3. Reasonably proficient use of Microsoft Office and other design programs, and advance computer skills. Standard: The tasks performed require training and experience in office work, and skill in applying knowledge of rules, regulations, and instructions to individual cases. Most assignments at this level are determined by the natural flow of work and are performed without specific instructions. Work methods are expected to follow standard practices; unusual or difficult circumstances are attempted for resolve but may be referred to a superior. There is moderate independent decision-making at this level in interpreting and applying procedures and precedents to specific cases. Errors may be serious and incumbents must determine which activities or cases are routine and which should be separated for special consideration. Originality and independent judgment are required in choosing among several predetermined alternative courses of action based on general instructions or precedents, as well as recognizing situations that will require the consideration of revised policy or procedures. Skills, Knowledge and Abilities: • Knowledge of English grammar, punctuation, spelling and basic math. • Moderately advanced clerical office procedures; filing methods; telephone procedures, including operation of multi-line equipment and message taking; business telephone etiquette. • Ability to deal tactfully with people; maintain confidentiality of information; write legibly to record information; prepare simple correspondence; understand and follow oral and written instructions; read and understand manuals; verbally communicate information clearly and concisely to others. • Ability to operate office equipment such as personal computer, typewriter, printer, copier, and fax machine; organize and prioritize work; proofread documents and correspondence; file information alphabetically, numerically, and chronologically. • Ability to work semi-independently. • Maintain confidentiality of patient information; understand and follow oral and written instructions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to finger; handle and feel and reach with hands and arms; and must occasionally lift and/or move up to 10 pounds. The position requires regular use of a computer, calculator and telephone. Work Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The primary work location is the central office. As a Team Member, you will enjoy: Health, Dental, Vision, and Short-term Disability Benefits Employer Paid Life Insurance Voluntary Life Insurance Life insurance Paid Holidays 401K Paid Time Off (PTO) Professional Development Days
    $31k-44k yearly est. 60d+ ago
  • Sales Office Manager

    Howard Hanna 4.1company rating

    Office manager/administrative assistant job in Mentor, OH

    Job Summary: The Sales Office Manager manages the residential sales office in a professional manner which meets or exceeds profit goals and which reflects the philosophy, mission and policies of Howard Hanna. In order to be successful, the recruitment, training, motivation and retention of qualified sales agents is of primary importance while increasing the office's market share. The overall mission of Howard Hanna Real Estate Services it to obtain listings on residential properties to be sold, to represent individuals who are looking to purchase residential properties and to represent new home developments as sales agents. DUTIES & RESPONSIBLITIES: * Recruits, motivates, trains and retains qualified and effective sales agents. * Accountability for day to day operational decisions and the effective sales and administrative management of the office. * Achieves operating expense and profitability goals annually. * Maintains awareness of and sensitivity to the market in order to increase market share whenever possible. * Oversees the correct use of all procedures within office and documents related to all transactions within jurisdiction. * Plans and implements advertising strategy for the office, by using the company provided advertising venues * Oversees and manages the activities of sales office staff, which includes: making decisions, when appropriate, regarding the hiring, training, evaluating, promoting, transferring, disciplining, rewarding and terminating of employees within the guidelines of the company's policies and procedures. * Assists in achieving the goals of the other departments and divisions of the Howard Hanna companies. * Participates in community activities as is appropriate. * Attends manager meetings and other company sponsored events, as required. * Represents the company in a professional manner through appearance, attire, attitude and demeanor. * Performs other activities as assigned. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: * Real Estate License Required, Brokerage License is a plus * Managing Real Estate Brokerage/offices * Proven record of growing top and bottom line revenue regardless of market conditions. * Proven record of productive recruiting * Proven record of high retention while under their leadership * Visionary, passionate and enthusiastic. We need attractors to our Brand and one that can go out and share our amazing story to the masses. * Believer and weaver of strong, unbreakable cultures in the organizations they managed. HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
    $24k-53k yearly est. 23d ago
  • Office Manager

    Puroclean 3.7company rating

    Office manager/administrative assistant job in Chardon, OH

    Benefits: Bonus based on performance Health insurance Paid time off Office Manager Perks: Online Mobile Courses Flexible Scheduling Paid Training for Career Advancement Opportunity to Help People in Times of Need Aggressive Competitive Wages Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Managing Customer and client satisfaction and representing and improving brand operations Being proactive in resolution of customer issues, concerns and complaints Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration Continue professional development of PuroClean specific skills and expertise: office procedures and processes Safety and risk management, following and maintaining guidelines for all field staff and office personnel Qualifications: Focus on personal development, team building, and leadership skills is essential Attention to detail, aptitude for multitasking and calm under pressure Ensure clear communication with entire staff, ability to manage relationships. Aptitude with record keeping, easily accessing information, and communicating ‘the message' Awareness and respect for safety, using care are caution with teammates and customers Strength with multitasking and handling deadlines, organizational and leadership skills Ability to learn quickly and flexible with change and professional challenges Compensation: $30,000.00 - $40,000.00 per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $30k-40k yearly Auto-Apply 60d+ ago
  • Office Manager - HAPA

    Performance Academies 3.8company rating

    Office manager/administrative assistant job in Cleveland, OH

    Job title Office Manager Classification Non-Exempt Reports to Principal Organization Unit Administration Approved by Human Resources Effective date 5/8/2025 Job Purpose The School Office Manager is the gate-keeper of the school office, providing a warm and welcoming atmosphere for students, staff, parents and visitors. He or she also completes administrative tasks and supports the school administration. Duties and Responsibilities Include but not limited to: Domain A- Core Responsibilities Prepare for and manage all files needed for State and Federal audits, FTE audits, food audits, file reviews and CSADM audits for assigned school(s). Maintain and manage student files including student enrollment records, medical records, achievement records, and other appropriate student data as required (including, but not limited to, proof of residency, student immunizations, birth certificate, social security number, and proof of custody). Must request and obtain a COMPLETE student file for all new students that had attended a previous school or educational facility. Work in conjunction with EMIS Coordinator, Administrative Coordinator, and Grade Books/Attendance Coordinator regarding audits, attendance, data submission, and record keeping. Monitor and submit McKinney-Vento paperwork for homeless students per the McKinney-Vento Homelessness Assistance Act. Keep accurate records of food service reimbursements for the Federal Food Service Program. Track, maintain, and report Free and Reduced Lunch programs in a timely manner. Coordinate and assist student transportation with local transportation departments. Administer medication, only if required, and only as expressly outlined in Student Handbook. Keep all medications locked and maintain all medical documentation, including, but not limited to, notes and records of each time medication(s) is dispensed/administered, name(s) of all medications administered, dosages, parent consent letters, doctors' consent letters, etc. No over the counter (ie., Tylenol, Neosporin, Advil, Motrin, other) or other medications may be dispensed to students or staff even without express written consent of a physician. Serves as school “gatekeeper” for all student records. OM must maintain and require a sheet for staff to sign in and sign out all office files. All requests from school districts for student records must be complied with within 48 hours. Mails home all pertinent letters to parents and students as required by Principal and Superintendent, including, but not limited to, summer enrollment confirmation letters, open house notifications, HQT letters, Title I program notification letters, “Dragon Grams”, student absences/truancy notifications By November 1st, Kindergarteners and 7th graders have submitted all appropriate immunization records that meet the State of Ohio Department of Health's immunization schedule. By November 1st, K-1 students have received all necessary vision and hearing screenings to meet State requirements ODH Vision screening requirements and ODH Hearing screening requirements. Domain B- Time Management Generate enrollment reports weekly, student-in-seats reports weekly, lunch reports monthly. Provide regular enrollment updates as needed to the Superintendent and Principal. Ensure that all pertinent forms are received in the office within 2 weeks of student start date. Answer school phones in a timely and professional manner. Ensures school voicemail is accurate and current. Return all parent inquiries for enrollment applications within 24 hours. Mail out all parent requests for enrollment applications within 24 hours. Request and submit records in a timely manner. Turn in enrollment and withdrawal forms in a timely manner to the EMIS Coordinator. Ensure that all parents have completed and submitted accurate, timely free and reduced lunch questionnaires, and submit them in a timely manner to EMIS Coordinator and Business Office as requested. Calls families of absent children by 10:00 a.m. each day to confirm/report all student absences --- follows up with appropriate agency for chronic truants or students whom absences are not confirmed, ie. local police department, Child Find, county Children's Services Agency, etc. Issues tardy notices to ALL students that arrived after the district set time. Keeps office hours per employment contract. Domain C- Professionalism Refrains from “gossip”, sharing salary, student disability or medical condition, or any other personal, financial, medical or similarly sensitive information with staff, parents, and/or students. Maintains clean, uncluttered work area and creates/maintains attractive entry area or waiting area for parents and visitors at all times. Follows school dress code at all times. OM is to NOT engage in student discipline, nor to solicit students for help with filing sensitive documentation, records with identifying student information, nor is OM to solicit students to run errands, make copies, or leave class without express permission from the Principal. Domain D- Dependability Assist Principal with preparations for all parent informational meetings, Board meetings hosted at the school, Principal meetings hosted at the school, other meetings. Maintain and order approved office supplies within allocated budgets. Ensure safety and security of the building by requiring that ALL VISITORS SIGN IN AND CHECK IN AT THE OFFICE BEFORE PROCEEDING THROUGH THE BUILDING, INCLUDING VOLUNTEER(S), PARENT(S), VENDORS, OTHERS. Ensure that parents or others do not visit classrooms (particularly when agitated) without an appointment or express consent from the classroom teacher or Principal. Read and understand all policies outlined in the staff handbook and student handbook/code of conduct. Domain E- Communications and Relationships Send home regular parent truancy notices for chronically and habitually truant students. OM must IMMEDIATELY report to principal and intervention specialist(s) upon receipt of any new or updated medical, special education, IEP, 504 plan, or similar records received from a parent, guardian, or school/school District. Provide regular enrollment updates as needed to the Superintendent and Principal. Ensures accuracy of Intent to Return (ITRs) at all times as families communicate change in their status. Ensure that all student records pertaining to students with disabilities are communicated to principal and Intervention Specialist(s) upon receipt of information. OM must date and initial all paperwork as it is received. Forward all inquiries from any news media (radio, television, newspaper, other) directly to the Superintendent. Notify the Superintendent and Principal immediately upon calls, visits or inquiries. Understands and implements positive, de-escalation strategies with unhappy parents, vendors, staff, students, others and never escalates a situation unnecessarily. Remains courteous and calm at all times in person or on the phone. Reports parent or other complaints immediately to the Principal. Uses appropriate documentation/form to report how complaints were resolved and to whom they were referred. Makes serious complaints known immediately to the Superintendent. Maintains positive relationships with all stakeholders in the school, including parents, guardians, staff, students, community organizations, the school's Sponsor/Authorizer, management team members, the Principal and Superintendent, ODE reps, etc. Qualifications Minimum of high school diploma or equivalent. At least two (2) years of experience in business management or a similar field preferred. Bilingual both written and verbally in Spanish/English preferred but not required. Satisfactory completion of federal and state required criminal history checks. Knowledge, Skills, Abilities and Personal Characteristics To perform this job successfully an individual must have knowledge of Microsoft Office Suite, (Word, Excel, OneNote, Power Point) and a familiarity with Google Workspace and other Performance Academies School Systems software programs. Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors A courteous and pleasant personality Strong organizational skills for multitasking and prioritizing responsibilities Must possess sensitivity to confidential information and hold a high standard of integrity Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team English usage, spelling, grammar and punctuation Business letter and report writing techniques Business office telephone techniques and etiquette Basic math used in an office environment First aid and CPR procedures Principles of leadership, office organization and management, public relations, and training. Working Conditions Ability to travel when requested. Dexterity to operate computer keyboard, mouse and to handle other technology related components. On-Call availability Physical Requirements While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear. The employee is frequently required to walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $34k-47k yearly est. Auto-Apply 12d ago

Learn more about office manager/administrative assistant jobs

How much does an office manager/administrative assistant earn in Elyria, OH?

The average office manager/administrative assistant in Elyria, OH earns between $22,000 and $49,000 annually. This compares to the national average office manager/administrative assistant range of $27,000 to $55,000.

Average office manager/administrative assistant salary in Elyria, OH

$33,000
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