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Office manager/administrative assistant jobs in Prattville, AL - 21 jobs

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  • Front Office Manager

    Ram Hotels 3.5company rating

    Office manager/administrative assistant job in Millbrook, AL

    Front Office Manager] JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): Professional Experience Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field Management Experience Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction Motivate, coach counsel and discipline all team members according to hotel standards Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements. Computer Experience Proficiency in: Microsoft Word Excel PowerPoint Data entry Database management systems Hotel Experience Maximize room revenue and occupancy by reviewing status daily Ability to analyze variances, monitor credit report and maintain close observation of daily house count Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy Ensure no-show revenue is maximized through consistent and accurate billing Ability to perform all jobs within the Front Desk and PBX Departments, when needed Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use Assist in preparation of revenue and occupancy forecasts Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner Maintain constant communication with Housekeeping and General Manager Maintain lobby and front desk presence during peak hours and as needed Manage and organize large turn days (including guest check-ins and check-outs) Maintain safety deposit boxes per established standards Monitor out-to-order, out-of-service, and discrepant and showrooms Manage sell out opportunities; review arrivals report, and check on rooms inventory Ensure correct and accurate cash handling at the Front Desk Be familiar with all brand specific programs and the procedures for each Ensure that team members are knowledgeable in understanding and implementing the programs Establish and maintain key control system Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program Control department expenses to achieve budgeted profit Have a working knowledge of night audit responsibilities and procedures Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction Be willing to cover shifts at a moments notice when an associate calls in on his/her team Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least 2 years of higher education (beyond high school or G.E.D.) Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. View all jobs at this company
    $40k-52k yearly est. 60d+ ago
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  • Front Office Manager

    TRU 4.5company rating

    Office manager/administrative assistant job in Prattville, AL

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Office Manager JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Manager with us may be the job for you! Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members. The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc. with the ability to influence and provide positive resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! Think you've got what it takes? JOB RESPONSIBILITIES Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing; Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs; Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor “out of order†or “out of service†areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) Proficient in MS Word, Excel, PowerPoint Data Entry, Database Management experience INDUSTRY EXPERIENCE Understanding of the hospitality industry (preferred) Previous experience in the hospitality industry (preferred) Previous experience as a Guest Services Manager Bilingual communication skills (preferred) REQUIRED SKILLS Experience preparing team schedules according to business forecast and business need Leadership experience with thorough follow- up Must be flexible to work varied schedules Excellent written and oral communication skills Excellent organization skills Must have the physical ability to walk, sit, and stand during scheduled shift Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company
    $39k-52k yearly est. 60d+ ago
  • Executive Administrative Assistant

    Rural Health Med Program Inc. 3.5company rating

    Office manager/administrative assistant job in Selma, AL

    Job Description The Executive Assistant performs a variety of operational and administrative support services or the Chief Executive Officer (CEO) and the Administration of the Rural Health Medical Program, Inc. (RHMPI). The ideal candidate will have exceptional communication and organization skills including great attention to detail. Education Associates Degree with two or more years. Bachelor's Degree preferred. Experience Previous work experience as an Administrative and/or health care experience required. Licenses, Certification and/or Registrations Not Applicable Behavioral Responsibilities Utilizes appropriate communication and displays compassion in exceeding customer expectations. Applies the principle of teamwork and quality to job responsibilities and includes customer satisfaction goals. Demonstrate integrity and responsibilities related to organization operations, safety, and education. Duties & Responsibilities Provides support for a variety of RHMPI programs and activities as directed by the RHMPI CEO, including maintenance of program resources, creation and/or maintenance program related documents, contracts, spreadsheets, monitoring deadlines, and completion of related reports. Schedules meetings and conference calls, creates calendar appointments, and provides daily support for the CEO. Plans, prepares, and handles administrative aspects related to RHMPI board meetings. Finance Committee meetings, and other organization-related meetings, including ordering food and reserving meeting space. Records and transcribes minutes at RHMPI board and other organization-related meetings as needed, and manages follow-up tasks from these meetings. Assist in managing WebEx, conference calling, AV equipment other related systems for RHMPI programs. Maintains office filing systems of correspondence, forms, reports, and other materials, including electronic data and report files. Handles travel and conference arrangements for RHMPI Administration. Manages expense reimbursements for the CEO. May assist with coordinating, compiling, and proofing grant proposals and submitting progress reports as required. Plans, schedules, and participates in meetings and conference calls as needed. Provides telephone support, mail and fax distribution, copying, and printing for staff as needed. Receives and screens telephone calls and visitors. Assist with assuring all office equipment is operational. Office equipment includes (but is not limited to): copier, fax, and all kitchen appliances. Work with the Strategic Initiative Team in coordinating outreach activities Follows up on contact made by the CEO and supports the cultivation of ongoing relationships. Actively participates on teams as determined appropriate. Assists with planning, updating, and vendor management regarding company profiles. Assists with coordinating staff meetings. Assist with contractual agreements. Assist in tracking information for grants and vendors. Assists with office space expansion planning and office moves. Provides high-quality customer service and hospitality to RHMPI members, partners, and the general public. Assist with assuring the office is maintained and repairs are made promptly. Serve as liaison with phone, fax, copier contractors, notifying contractors of problems and arranging for maintenance and repairs. Format information for internal and external communication - memos, emails, presentations, reports. Assist the Office Manager in his/her absence in mail tracking. Assure backup for phones, mail, etc. before any scheduled absences from the office. Coordinates and mails correspondences to vendors per the request of the CEO. Collaborate with team members to execute marketing campaigns by brainstorming sessions for internal and external projects. Meet with clients to plan and implement marketing campaigns for brand building and aligning with overall company goals. Assist in coordinating public relations and outreach initiatives, including media releases, and company announcements. Participates in Patient-Centered Medical Home Care Team collaboration to promote and nurture the culture and infrastructure that makes PCMH successful. Performs additional duties as assigned by immediate supervisor's approval. Working Conditions This position requires manual and finger dexterity and eye-hand coordination for easy and skillful use of hands when working with and performing normal office duties and responsibilities. The employee is required to stand, walk, sit, climb, balance, stoop, crouch, kneel, and reach with hands and arms frequently. Good listening skills are necessary to receive detailed information via oral and or written communication(s) and to make objective nondiscrimination decisions. Visual acuity is needed to assess color changes, to verify accuracy of written materials, and to accurately prepare and administer medications. Language Skills/Specialized Skills Ability to read, speak effectively, analyze, and interpret documents. Ability to prioritize multiple tasks, work independently, and learn new skills Ability to work with minimal supervision and maximum accountability Attention to detail and strong organizational skills Demonstrate ability to work with customer/client groups and/or experience within the organization Relate well to the public and staff Pleasant manner in telephone and personal contacts Professional demeanor Strong written/verbal communication and problem-solving skills Ability to work as a team member and work effectively with diverse people Demonstrate awareness of and value for the inclusion of cultural competence in task implementation Ability to travel to RHMPI meetings as necessary Physical ability to stoop, kneel, bend, and use basic office equipment, including a computer Proficiency in MS Office, including Word, Excel, Outlook, and Internet Must be flexible, self-motivated, and able to prioritize multiple tasks and carry a heavy and diverse workload. Fluency in written and spoken English. The ideal Executive Assistant will display sound judgment, relate well to the public and staff, have a professional demeanor, prioritize employee and customer satisfaction, and be well organized. Computer Skills Proficient in document creation and utilization of specific computer programs including Microsoft Office (Word, Outlook, Excel, PowerPoint, and Publisher) and other tools such as Canva, Prezi, and Poster my Call, Electronic Health Records, Population Health Management Systems. Proficient in software implementations and management preferred. *
    $31k-38k yearly est. 9d ago
  • Front Office Manager

    PCH Hotels & Resorts 4.0company rating

    Office manager/administrative assistant job in Montgomery, AL

    Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike. As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services. Key Components of the role will include: Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures. Manage shift operations, maintaining seamless front desk activities for optimal guest service. Step in as the leading authority in the absence of higher management, maintaining service excellence. Model outstanding hospitality skills, leading by example in guest interactions. Address guest complaints swiftly and effectively, turning potential issues into positive experiences. Analyze guest satisfaction results and implement improvements to enhance guest delight. Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future. Competitive salary that reflects your skills and dedication. We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
    $45k-56k yearly est. 12d ago
  • Assistant Leader

    Tacala-Taco Bell 4.1company rating

    Office manager/administrative assistant job in Prattville, AL

    Job Description You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. At Taco Bell, we live to “Serve Others” with Mas Heart. If you want to “Serve Others” with Mas Heart, read on! The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standard and recognizing your team to deliver an amazing brand experience. You achieve results through your team. When they succeed, you succeed. Every customer experience should be served up with a “Here to Serve” attitude. Essential Functions Inspire and engage customers and fellow Team Members alike Train, coach, and recognize the talent before you Growth through great service Work approximately 50 hours a week Lastly, create a restaurant experience for team members and customers that you are proud of.
    $25k-30k yearly est. 16d ago
  • Administrative Secretary - Financial Aid

    Alabama State University 4.1company rating

    Office manager/administrative assistant job in Montgomery, AL

    Alabama State University, Office of Financial Aid, invites applications to fill the position of Administrative Secretary. The selected candidate will provide high-level administrative and clerical support to the Associate Vice President of Financial Aid. This role ensures the efficient operation of the AVP's office by managing communications, coordinating schedules, preparing documentation, and serving as a liaison between the AVP and internal/external stakeholders. Duties and Responsibilities: * Maintain the APV's calendar, schedule meetings, coordinate travel arrangements, and manage office supplies * Draft, proofread, and distribute correspondence, reports, and presentations * Serve as the first point of contact for inquiries directed to the AVP's office * Compose letters and memoranda from general notes, proofread all materials typed to ensure accuracy * Compile factual information form files records, publications and other sources, and tabulates this information in accordance with standardized report form * Receive, open, sort and distribute mail as directed * Maintain accurate and current records of departmental purchases, equipment, travel statistical data, daily office activities, daily program activities and appointments * Establish and maintain accurate and current files of letters, reports, records and other documentary material, and ensure that information in these files is kept confidential * Render administrative assistance as directed in accordance with specific written or oral instructions * Receive and place telephone calls, schedule appointments and meetings, make reservations, greet visitors and callers, records messages, and perform the functions of office receptionist * Prepare requests for office supplies as needed and received such supplies * Train and supervise assigned student workers * Perform general office management duties, recommends methods for improving office procedures and perform other duties that may be assigned An Associate degree in Secretarial Science, Office Administration or other appropriate field with one year of administrative or secretarial experience or a certificate in Secretarial Science with 2 years of administrative or secretarial experience required. A typing proficiency exam of 40 net words per minute is also required. To be considered for this position, typing proficiency results must be submitted to the ASU Office of Human Resources by the announcement closing date. Proficiency exams administered by ASU's College of Education, and state Career Service Centers are accepted. EEOC STATEMENT: It is the policy of Alabama State University to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. SUPPLEMENTAL INFORMATION: Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Federal law requires identity and employment eligibility verification on Form I-9 within three (3) business days of employment. All positions require the passing of a background check and some the passing of a drug screen.
    $36k-41k yearly est. 10d ago
  • Assistant Leader

    Taco Bell 4.2company rating

    Office manager/administrative assistant job in Millbrook, AL

    Millbrook, AL You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. At Taco Bell, we live to "Serve Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on! The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standard and recognizing your team to deliver an amazing brand experience. You achieve results through your team. When they succeed, you succeed. Every customer experience should be served up with a "Here to Serve" attitude. Essential Functions * Inspire and engage customers and fellow Team Members alike * Train, coach, and recognize the talent before you * Growth through great service * Work approximately 50 hours a week Lastly, create a restaurant experience for team members and customers that you are proud of.
    $26k-33k yearly est. 30d ago
  • TRANSPORTATION OFFICE MANAGER

    State of Alabama 3.9company rating

    Office manager/administrative assistant job in Montgomery, AL

    The Transportation Office Manager is a permanent, full-time position with the Alabama Department of Transportation (ALDOT). Positions are located throughout the state. This is office management work of an administrative and supervisory nature for an ALDOT Area Office or a major functional bureau of ALDOT.
    $29k-36k yearly est. 60d+ ago
  • Front Office Manager

    Hampton Inn Clanton 3.9company rating

    Office manager/administrative assistant job in Clanton, AL

    Join Our Team as a Front Office Manager at Hampton Inn Clanton! Are you an experienced hospitality professional with a knack for leadership and customer service? Hampton Inn Clanton is looking for a dedicated and organized Front Office Manager to oversee our front desk operations and ensure every guest enjoys a seamless and welcoming experience. If you thrive in a fast-paced environment and have a passion for creating memorable stays, we'd love to hear from you! About Us At Hampton Inn Clanton, we pride ourselves on providing warm hospitality and exceptional service to every guest. Located in a vibrant community, we are committed to creating a welcoming environment for both our guests and team members. Join a team where your skills and dedication are valued, and your contributions make a difference every day. What You'll Be Doing As the Front Office Manager, you'll play a key role in ensuring the smooth operation of our front desk. Your responsibilities will include: - Leading and supervising the front desk team to deliver outstanding customer service. - Overseeing daily operations, including check-ins, check-outs, and reservations. - Handling guest inquiries, concerns, and feedback with professionalism and care. - Managing schedules, training, and performance of front desk staff. - Ensuring compliance with hotel policies and procedures. - Collaborating with other departments to ensure a seamless guest experience. What We're Looking For To succeed in this role, you'll need: - At least 3 years of experience in a hospitality or front desk management role. - Strong leadership and organizational skills. - A customer-focused mindset with excellent communication abilities. - The ability to multitask and remain calm under pressure. - Proficiency in hotel management systems and basic computer skills. Why Join Hampton Inn Clanton? While we don't currently offer additional benefits, this role provides an excellent opportunity to grow your career in the hospitality industry. You'll be part of a supportive team that values hard work, dedication, and a commitment to excellence. At Hampton Inn Clanton, you'll find a collaborative and friendly work environment where your contributions truly matter. Ready to Apply? If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join the Hampton Inn Clanton family as our next Front Office Manager. We look forward to welcoming you to our team!
    $42k-54k yearly est. 28d ago
  • ADMINISTRATIVE SECRETARY V

    Alabama Department of Education 4.1company rating

    Office manager/administrative assistant job in Montgomery, AL

    - Central Office - Secretary / Office Assistant/ Clerk Job Number 2300285733 Start Date Open Date 04/04/2024 Closing Date * Regular and punctual attendance required * Serves as the first point of contact for assisting staff and visitors entering the Finance Office * Perform various clerical, secretarial and office support for an administrator * Enters approved journal entries into the accounting system * Maintain and record time and attendance for the Finance Department * Enter cash receipts and reconcile daily * Create letters and type a variety of routine and complex documents, reports, forms and correspondence * Create and maintain files, inventories, and other records * Operate various types of office equipment such as copiers, fax, scanners, etc. * Maintain confidentiality of sensitive data and information * Performs other related duties as assigned REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to work a seven and a half (7.5) hour day and overtime as requested * Ability to follow oral and written instruction * Ability to work with or without supervision * Knowledge of safety rules in the work place * Ability to work with a significant diversity of individuals and perform effectively as a team member PHYSICAL REQUIREMENTS TO PERFORM ESSENTIAL FUNCTIONS: * Lift and carry up to 50 pounds depending on job assignment * Stoop, bend, twist, turn, and reach on a regular basis * Adequate strength, dexterity, and ability to perform all tasks assigned Duty Days 240 Reports To PAYROLL SUPERVISOR Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
    $21k-30k yearly est. 9d ago
  • Front Office Manager

    PCH Hotels and Resorts 4.0company rating

    Office manager/administrative assistant job in Montgomery, AL

    Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike. As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services. Key Components of the role will include: * Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures. * Manage shift operations, maintaining seamless front desk activities for optimal guest service. * Step in as the leading authority in the absence of higher management, maintaining service excellence. * Model outstanding hospitality skills, leading by example in guest interactions. * Address guest complaints swiftly and effectively, turning potential issues into positive experiences. * Analyze guest satisfaction results and implement improvements to enhance guest delight. Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: * Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future. * Competitive salary that reflects your skills and dedication. * We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings. * Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. * Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
    $45k-56k yearly est. 13d ago
  • Front Office Manager

    Ram Hotels 3.5company rating

    Office manager/administrative assistant job in Montgomery, AL

    Introduction: We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Monitor and maintain inventory levels, including ordering and restocking as needed Complete daily financial and operational tasks, such as reconciling the register and completing shift reports Other duties as assigned Qualifications: Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry Strong leadership and communication skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Flexibility to work evenings, weekends, and holidays as needed View all jobs at this company
    $40k-52k yearly est. 60d+ ago
  • Front Office Manager

    Hampton Inn Clanton 3.9company rating

    Office manager/administrative assistant job in Clanton, AL

    Job Description Join Our Team as a Front Office Manager at Hampton Inn Clanton! Are you an experienced hospitality professional with a knack for leadership and customer service? Hampton Inn Clanton is looking for a dedicated and organized Front Office Manager to oversee our front desk operations and ensure every guest enjoys a seamless and welcoming experience. If you thrive in a fast-paced environment and have a passion for creating memorable stays, we'd love to hear from you! About Us At Hampton Inn Clanton, we pride ourselves on providing warm hospitality and exceptional service to every guest. Located in a vibrant community, we are committed to creating a welcoming environment for both our guests and team members. Join a team where your skills and dedication are valued, and your contributions make a difference every day. What You'll Be Doing As the Front Office Manager, you'll play a key role in ensuring the smooth operation of our front desk. Your responsibilities will include: - Leading and supervising the front desk team to deliver outstanding customer service. - Overseeing daily operations, including check-ins, check-outs, and reservations. - Handling guest inquiries, concerns, and feedback with professionalism and care. - Managing schedules, training, and performance of front desk staff. - Ensuring compliance with hotel policies and procedures. - Collaborating with other departments to ensure a seamless guest experience. What We're Looking For To succeed in this role, you'll need: - At least 3 years of experience in a hospitality or front desk management role. - Strong leadership and organizational skills. - A customer-focused mindset with excellent communication abilities. - The ability to multitask and remain calm under pressure. - Proficiency in hotel management systems and basic computer skills. Why Join Hampton Inn Clanton? While we don't currently offer additional benefits, this role provides an excellent opportunity to grow your career in the hospitality industry. You'll be part of a supportive team that values hard work, dedication, and a commitment to excellence. At Hampton Inn Clanton, you'll find a collaborative and friendly work environment where your contributions truly matter. Ready to Apply? If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join the Hampton Inn Clanton family as our next Front Office Manager. We look forward to welcoming you to our team! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $42k-54k yearly est. 30d ago
  • CORRECTIONS ASSOCIATE COMMISSIONER-ADMINISTRATION

    State of Alabama 3.9company rating

    Office manager/administrative assistant job in Montgomery, AL

    The Corrections Associate Commissioner (Administration Option) is a permanent, full-time position with the Alabama Department of Corrections. is located in Montgomery. This is highly responsible, professional and administrative work directing departmental programs and assisting in planning and directing specialized activities of the state correctional system.
    $28k-34k yearly est. 13d ago
  • Assistant Leader

    Taco Bell 4.2company rating

    Office manager/administrative assistant job in Prattville, AL

    Prattville, AL You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. At Taco Bell, we live to "Serve Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on! The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standard and recognizing your team to deliver an amazing brand experience. You achieve results through your team. When they succeed, you succeed. Every customer experience should be served up with a "Here to Serve" attitude. Essential Functions * Inspire and engage customers and fellow Team Members alike * Train, coach, and recognize the talent before you * Growth through great service * Work approximately 50 hours a week Lastly, create a restaurant experience for team members and customers that you are proud of.
    $24k-29k yearly est. 30d ago
  • Front Office Manager

    PCH Hotels & Resorts 4.0company rating

    Office manager/administrative assistant job in Montgomery, AL

    Job Description Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike. As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services. Key Components of the role will include: Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures. Manage shift operations, maintaining seamless front desk activities for optimal guest service. Step in as the leading authority in the absence of higher management, maintaining service excellence. Model outstanding hospitality skills, leading by example in guest interactions. Address guest complaints swiftly and effectively, turning potential issues into positive experiences. Analyze guest satisfaction results and implement improvements to enhance guest delight. Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future. Competitive salary that reflects your skills and dedication. We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!
    $45k-56k yearly est. 13d ago
  • Front Office Manager

    Ram Hotels 3.5company rating

    Office manager/administrative assistant job in Montgomery, AL

    Front Office Manager] JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): Professional Experience Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field Management Experience Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction Motivate, coach counsel and discipline all team members according to hotel standards Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements. Computer Experience Proficiency in: Microsoft Word Excel Powerpoint Data entry Database management systems Hotel Experience Maximize room revenue and occupancy by reviewing status daily Ability to analyze variances, monitor credit report and maintain close observation of daily house count Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy Ensure no-show revenue is maximized through consistent and accurate billing Ability to perform all jobs within the Front Desk and PBX Departments, when needed Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use Assist in preparation of revenue and occupancy forecasts Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner Maintain constant communication with Housekeeping and General Manager Maintain lobby and front desk presence during peak hours and as needed Manage and organize large turn days (including guest check-ins and check-outs) Maintain safety deposit boxes per established standards Monitor out-to-order, out-of-service, and discrepant and showrooms Manage sell out opportunities; review arrivals report, and check on rooms inventory Ensure correct and accurate cash handling at the Front Desk Be familiar with all brand specific programs and the procedures for each Ensure that team members are knowledgeable in understanding and implementing the programs Establish and maintain key control system Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program Control department expenses to achieve budgeted profit Have a working knowledge of night audit responsibilities and procedures Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction Be willing to cover shifts at a moments notice when an associate calls in on his/her team Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least 2 years of higher education (beyond high school or G.E.D.) Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. View all jobs at this company
    $40k-52k yearly est. 60d+ ago
  • ADMINISTRATIVE SUPPORT ASSISTANT III

    State of Alabama 3.9company rating

    Office manager/administrative assistant job in Montgomery, AL

    The Administrative Support Assistant III is a permanent, full-time position used by various agencies throughout the State. Employees in this class are responsible for performing advanced clerical duties, which may involve significant administrative or supervisory responsibility. Certain positions may require complex typing.
    $29k-35k yearly est. 60d+ ago
  • Assistant Leader

    Taco Bell 4.2company rating

    Office manager/administrative assistant job in Montgomery, AL

    Montgomery, AL You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. At Taco Bell, we live to "Serve Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on! The success of your day, week, month, and year is ultimately in your hands. Success means following the brand standard and recognizing your team to deliver an amazing brand experience. You achieve results through your team. When they succeed, you succeed. Every customer experience should be served up with a "Here to Serve" attitude. Essential Functions * Inspire and engage customers and fellow Team Members alike * Train, coach, and recognize the talent before you * Growth through great service * Work approximately 50 hours a week Lastly, create a restaurant experience for team members and customers that you are proud of.
    $20k-26k yearly est. 30d ago
  • Front Office Manager

    Ram Hotels 3.5company rating

    Office manager/administrative assistant job in Montgomery, AL

    [Front Office Manager] JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): Professional Experience Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field Management Experience Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction Motivate, coach counsel and discipline all team members according to hotel standards Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements. Computer Experience Proficiency in: Microsoft Word Excel Powerpoint Data entry Database management systems Hotel Experience Maximize room revenue and occupancy by reviewing status daily Ability to analyze variances, monitor credit report and maintain close observation of daily house count Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy Ensure no-show revenue is maximized through consistent and accurate billing Ability to perform all jobs within the Front Desk and PBX Departments, when needed Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use Assist in preparation of revenue and occupancy forecasts Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner Maintain constant communication with Housekeeping and General Manager Maintain lobby and front desk presence during peak hours and as needed Manage and organize large turn days (including guest check-ins and check-outs) Maintain safety deposit boxes per established standards Monitor out-to-order, out-of-service, and discrepant and showrooms Manage sell out opportunities; review arrivals report, and check on rooms inventory Ensure correct and accurate cash handling at the Front Desk Be familiar with all brand specific programs and the procedures for each Ensure that team members are knowledgeable in understanding and implementing the programs Establish and maintain key control system Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program Control department expenses to achieve budgeted profit Have a working knowledge of night audit responsibilities and procedures Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction Be willing to cover shifts at a moments notice when an associate calls in on his/her team Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least 2 years of higher education (beyond high school or G.E.D.) Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Job Information View all jobs at this company
    $40k-52k yearly est. 60d+ ago

Learn more about office manager/administrative assistant jobs

How much does an office manager/administrative assistant earn in Prattville, AL?

The average office manager/administrative assistant in Prattville, AL earns between $22,000 and $46,000 annually. This compares to the national average office manager/administrative assistant range of $27,000 to $55,000.

Average office manager/administrative assistant salary in Prattville, AL

$32,000
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