Now Hiring: OfficeManager / Loan Officer - Community Bank in Alabama
We are seeking a motivated and experienced banking professional to join our team as an OfficeManager/Loan Officer. This role is ideal for someone who enjoys leading a team, managing branch operations, supporting customers, and developing a strong, diverse loan portfolio.
About the Role
This dual-position combines branch leadership with lending responsibilities. The OfficeManager oversees daily operations, staff development, customer satisfaction, financial performance, and regulatory compliance. The Loan Officer maintains and grows a portfolio of commercial, commercial real estate, consumer, and consumer real estate loans.
Key Responsibilities
OfficeManagement & Leadership
• Manage all daily branch operations to ensure efficiency and compliance.
• Lead, coach, and develop staff through training and regular communication.
• Resolve customer concerns promptly and professionally.
• Monitor branch performance to support fiscal responsibility and profitability.
• Prepare and submit required daily and monthly reports.
• Represent the bank at community and networking events.
• Oversee teller operations, vault management, and cash-handling procedures.
• Review holds, stop payments, and similar items for accuracy and compliance.
• Manage collections, exceptions, and staff scheduling.
• Perform additional duties as needed.
Loan Officer Responsibilities
• Maintain and grow a loan portfolio that reflects local market needs.
• Solicit, originate, process, underwrite, and approve loans within lending authority.
• Prepare loan presentations for committee review and coordinate closings.
• Maintain strong credit quality through effective oversight of loan files and borrower communication.
• Manage past-due accounts for the branch.
• Prepare timely renewal documents for maturing commercial and commercial real estate loans.
Qualifications
• Bachelor's degree in a business-related field (finance or accounting preferred) or equivalent experience.
• Working knowledge of banking regulations and lending-related laws.
• Experience with consumer, commercial, and real estate lending processes.
• Credit or liability training preferred.
• Familiarity with the local financial marketplace, including competitors and industries.
• Strong communication skills and professionalism.
Additional Information
This is an at-will employment position. Duties may evolve based on the needs of the bank. Employees are expected to safeguard information, maintain confidentiality, and follow safe and sound banking practices.
Questions? Contact Human Resources at **************.
$29k-37k yearly est. 1d ago
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Business Office Manager
Diversicare Healthcare Services, LLC 4.3
Office manager job in Bessemer, AL
At Diversicare of Bessemer, we're more than just a company - we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team.
Why Choose Diversicare:
We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.
Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.
Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.
Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.
Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.
Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.
Ready to be a part of our compassionate team? Apply now and help us make a difference in the lives of our patients and residents. Join Diversicare Healthcare Services today!
As the Business OfficeManager, your primary responsibilities will include:
- Accurately recording cash receipts in the relevant accounts.
- Maintaining crucial billing and financial data for resident business files.
- Balancing resident trust accounts on a monthly basis.
- Coordinating month-end closing procedures and reporting essential information to the Support Center.
- Collaborating with the nursing home Administrator to perform and coordinate collection efforts.
- Managing accurate records of payor sources and explaining bills to residents when necessary.
- Ensuring accounts receivables are recorded correctly.
- Reconciling room and board details with monthly census figures.
- Upholding strict confidentiality of all information.
- Effectively communicating with residents, families, center team member, and the care coordination team.
- Meeting deadlines for billing and reporting with precision.
To excel in this role, you will need:
- A high school diploma or G.E.D.
- Preferably, one to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry.
- Proficiency in using calculators and computer software.
- Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.
$57k-67k yearly est. 2d ago
Office Manager
Boulo Solutions
Office manager job in Birmingham, AL
FULL-TIME | IN-OFFICE
Boulo Solutions is partnering with a real estate investment company in Birmingham, AL (Mountain Brook area) looking to hire an OfficeManager to join their team. If you enjoy helping others and have an outgoing personality to greet guests and excel in administrative skills, we would love to talk to you!
Salary: $55k
Hours: 8-5pm
Benefits: Full Benefits Package
Summary
The OfficeManager is responsible for the general operation of the corporate office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, managing corporate vendor relationships, managing workrooms, managing documents, assisting with small corporate events, and providing administrative support to certain employees, name senior executive employees.
Primary Duties and Responsibilities
• Overseeing general office operations.
• Greeting visitors, answering incoming phone calls, and delivering superior service to employees and vendors.
• Coordinating appointments and meetings including scheduling, sending reminders and organizing catering and small events when necessary.
• Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
• Coordinating office events including the annual Christmas party and monthly birthday celebrations.
• Administers corporate beach condo including coordinating local vendors, communicating with the HOA, and managing the annual schedule.
• Manages company vehicles including keeping record log and scheduling routine maintenance.
• Purchasing office supplies and equipment and maintaining proper stock levels.
• Producing reports, composing correspondence, and creating corporate binders.
• Creating presentations and other management-level reports.
• Maintains various corporate accounts and ensures corporate records are organized and well maintained.
• Assists with organizing documents related to financial transactions (ie, loan closings).
• Assists with internal corporate communication documents.
Minimum Qualifications
• Some Higher Education
• Three years' experience in officemanagement or a similar position.
• Proficiency in Microsoft Office and Excel.
Knowledge, Skills, and Abilities Required
• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and
handle vendor contracts, among other tasks
• Organization and the ability to multitask to complete a wide variety of tasks
• Strong interpersonal skills to interact positively with all employees
• Ability to manage challenges and operate efficiently
• Attention to detail to ensure tasks are completed thoroughly and correctly
• Proficient and comfortable working with Microsoft Office (Word, Excel, Power Point, Teams).
About Boulo: Don't let your job search end here. Boulo is a recruiting platform that goes beyond titles and timelines. We help experienced, knowledgeable professionals stand out to hiring managers by showcasing value through a skills-first approach. If you're tired of being overlooked on other job boards and seeking a new opportunity, join Boulo here: ***************************
$55k yearly 3d ago
Office Manager
Sterling Search Partners
Office manager job in Birmingham, AL
Sterling Search Partners is seeking a dependable Part-Time OfficeManager / Administrative Assistant to support a client's daily office operations and serve as the primary point of contact for visitors, staff, and vendors. This role is ideal for someone who enjoys keeping an office organized, welcoming, and running smoothly.
Key Responsibilities:
Serve as the front-office receptionist, greeting visitors and handling phone and walk-in inquiries
Maintain a professional, organized, and welcoming office environment
Manage incoming and outgoing mail
Monitor, order, and restock office and basic facility supplies
Coordinate vendors and service providers (cleaning, maintenance, internet, security, utilities, etc.)
Provide administrative support to leadership and staff, including calendaring, correspondence, document formatting, and data entry
Maintain office calendars, schedules, and internal communications
Assist with onboarding logistics and general administrative projects
Qualifications:
Prior experience in officemanagement, administrative assistance, or receptionist roles
Strong organizational, communication, and customer service skills
Comfortable with office technology (email, calendars, printers, document formatting tools)
Ability to handle sensitive information with discretion and professionalism
Reliable, detail-oriented, and able to work independently in an onsite environment
Additional Details:
Part-time, primarily onsite
Consistent weekday schedule with some flexibility
$30k-45k yearly est. 3d ago
Office Manager
Insight Global
Office manager job in Mobile, AL
OfficeManager
Pay Rate: $20/hour
Duration: 6 month contract to hire
Required Skills & Experience:
High school diploma or equivalent (required)
Valid Drivers License
Prior experience in office administration, preferably in construction or utilities
Strong proficiency in Microsoft Excel (formulas, pivot tables, data entry)
Excellent organizational and multitasking abilities
Strong communication skills and attention to detail
Familiarity with construction documentation and terminology is a plus
Job Description:
We are a fast-paced utilities construction firm specializing in the design and installation of infrastructure for power. Our projects shape communities and support essential services. We're looking for a detail-oriented OfficeManager to keep our operations organized and efficient.
Job Summary:
As OfficeManager, you'll play a key role in supporting our field and project teams by managing administrative functions, coordinating logistics, and maintaining accurate records. Strong Excel skills and a proactive mindset are essential for success in this role.
Key Responsibilities:
Oversee daily office operations including supplies, scheduling, and vendor coordination
Maintain and update Excel spreadsheets for budgeting, project tracking, and reporting
Assist with payroll, timesheet collection, and employee onboarding
Coordinate meetings, prepare agendas, and manage documentation
Support project managers with document control and permit tracking
Ensure compliance with safety and regulatory documentation
Communicate with field crews, subcontractors, and clients as needed
$20 hourly 2d ago
Office Administrator
Fit Recruiting
Office manager job in Mobile, AL
Fit is seeking a self-efficient, self-starter, go-getter for an Office Administrator role for a local insurance company. This candidate will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. Pay is $20/hr. + benefits.
Responsibilities
Manage the reception area and staff to ensure effective communication both internally and externally
Provide office guests with a hospitable experience
Supervise the maintenance of office areas, equipment, and facilities
Interact with IT, phone and building personnel as needed
Qualifications
Bachelors Degree required
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills
Ability to multi-task, organize, and prioritize work
$20 hourly 2d ago
Office Manager | Bookkeeper
Shelby County Schools 4.6
Office manager job in Alabama
OfficeManager School Bookkeeper
PC# 131
Qualifications: High school graduate, two years' experience in accounting or bookkeeping, two years computer experience required. Demonstrated competence in the use of business machines, and filing, checking, oral and written communication, and numerical skills. Good public relations and telephone skills required. Such alternatives to the above qualifications as the Board of Education may find appropriate and acceptable.
Reports to: Principal
Job Goal: To assist the Principal in the administration of the school's business affairs as to provide the maximum educational services for the financial resources available.
Terms of Employment: Twelve-month contract (240 days).
Link Job Description
Link Salary Schedule
$45k-66k yearly est. 24d ago
Licensed Insurance Office Manager
Shon Henry-State Farm Agency
Office manager job in Huntsville, AL
Job Description
Shon Henry - State Farm Agency located in Huntsville, AL has an immediate opening for an experienced Licensed Insurance OfficeManager. This is a full-time, in-office position and requires an active Property and Casualty insurance license. This position requires someone with insurance office experience, State Farm preferred.
As OfficeManager, you will manage the day-to-day operations while also performing core insurance functions, including managingoffice team members. This role requires strong leadership and the ability to manage senior-level administrative responsibilities while engaging directly with clients to drive business growth.
Key Responsibilities
Oversee daily operations: Ensure the office is well-maintained, organized, and running efficiently to meet customer and business needs.
Managerial responsibilities:
Manage, motivate, train, and supervise team members.
Establish office procedures and ensure all staff adhere to them, fostering a productive work environment.
Address routine and non-routine problems within the office and take corrective actions when necessary.
May be involved in managing budgets, processing daily deposits, and handling payroll and bookkeeping in smaller agencies.
Sales and marketing: Develop leads, schedule appointments, conduct needs-based interviews, and market appropriate State Farm products and services (auto, home, life, health, business insurance).
Customer service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding policy changes, coverage, billing, and claim submissions.
Relationship management: Establish strong customer relationships and conduct follow-ups to educate clients about their insurance options and ensure their needs are met.
Compliance: Ensure that all insurance activities and documentation are compliant with applicable regulations.
Documentation: Accurately prepare forms and applications and maintain detailed client records.
Required Qualifications & Skills
Active Licenses: Must hold an active Property & Casualty insurance license; a Life & Health license is often also required or must be obtainable.
Experience: Prior experience in customer service and sales is necessary, with management experience preferred. Experience with State Farm systems is a huge plus.
Skills: Strong leadership, communication, organizational, and problem-solving skills are essential.
Technical Proficiency: Must be proficient in Windows computer applications and capable of managing various office technologies and software.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$84k-132k yearly est. 11d ago
Business and Life Insurance Office Manager
Sady Zayas-Visser-Farmers Insurance Agency
Office manager job in Decatur, AL
Job Description
The Business & Life Insurance OfficeManager oversees the daily operations of the insurance agency with a dual focus on commercial/business insurance and life insurance growth. This role ensures the office runs efficiently, sales targets are met, client service is exceptional, and compliance and underwriting standards are maintained. The manager provides leadership to the team, implements operational systems, and drives new business production while retaining existing accounts.
Key Performance Indicators (KPIs):
New Business Premium Written (Commercial & Life)
Retention Rate
Life Policy Conversions & Referrals
Call Activity & Talk Time
Client Satisfaction / NPS
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Hands on Training
Life Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Leadership & OfficeManagement
Supervise and support a team of licensed producers and service staff, ensuring productivity and professionalism.
Manage daily office workflow, including quoting, policy issuance, renewals, endorsements, claims support, and billing.
Monitor performance metrics (sales production, retention, life referral conversions, call activity, talk-time) and coach team members to exceed goals.
Conduct regular team meetings and one-on-ones to provide training, motivate staff, and address performance gaps.
Oversee time-off schedules, staffing coverage, and ensure smooth agency operations.
Life Insurance Focus
Lead life insurance sales strategy generating leads, setting life appointments, and coaching staff on needs-based selling.
Oversee life referral programs, incentive contests, and follow up on outstanding life quotes.
Support client education on life, disability, and retirement planning solutions.
Track life production metrics, pipeline, and closing ratios.
Business Insurance Focus
Drive growth in commercial lines: General Liability, Commercial Auto, Workers Compensation, BOP, Umbrella, Bonds, and Property.
Review and analyze client risk exposures, recommend appropriate coverage, and oversee quoting and remarketing.
Build and maintain relationships with small business owners, contractors, and referral partners.
Ensure compliance with underwriting guidelines and risk appetite for carriers.
Requirements
Operations & Compliance
Maintain accurate client records in agency management systems (e.g., eAgent, Salesforce, Applied, or AMS).
Ensure adherence to state licensing requirements, privacy laws, and carrier compliance.
Monitor E&O risk by enforcing correct documentation and client communication standards.
Develop and implement office procedures for new business, renewals, cancellations, and claims support.
Client Experience
Provide an exceptional customer experience by promptly resolving escalated service issues.
Manage client retention efforts, including policy reviews, renewal calls, and cross-selling opportunities.
Identify and pursue up-selling/cross-selling opportunities in both commercial and life products.
Qualifications:
Required: Active Property & Casualty and Life & Health Insurance Licenses (or willingness to obtain quickly).
Minimum 3 to 5 years in insurance office leadership, commercial lines, or life insurance sales.
Strong understanding of commercial insurance products and underwriting.
Proven ability to coach and motivate a sales/service team.
High attention to detail, organizational skills, and proficiency with agency management systems & CRM tools.
Excellent verbal and written communication; bilingual (English/Spanish) preferred
$84k-131k yearly est. 15d ago
Front Office Manager -SOL TROPIKAL DURRES
Melia Hotels International S.A
Office manager job in Alabama
"The world is yours with Meliá" Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.
Are you ready to take the next step in your career with us?
REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
Mission: Your role is key to ensure the department's efficiency. The Front OfficeManager is responsible for the administration and management of all Front Office Operations to ensure profitability, control costs and quality standards to guarantee total guest satisfaction.
What will you have to do?
* Supervise and coordinate all Front Office operations
* Ensure the smooth running of shifts and the quality of reception services provided
* Ensure compliance with hotel and Melia Hotels International procedures and quality standards
* Manage dislocations in the event of overbooking and follow up on no-shows and late cancellations
* Prepare and welcome VIP and regular customers, and ensure their stay runs smoothly
* Manage cash registers and prepare bank transfers. Monitor accounts receivable management: invoicing, customer balances, follow-up and reminders, etc.
* Set and optimize the team's upselling targets
* Conduct ongoing training with existing team members and ensure that new team members are certified as required
* Ensure a high level of product knowledge and area knowledge within the Front of House Team - be personally confident to perform hotel site inspections for walk in clients.
What are we looking for?
* At least 2-3 years of experience in a similar role
* High level of English and the knowledge of a second language will be a plus
* University degree in Hospitality
* Knowledge of PMS Opera Cloud would be a plus
* Strong leadership, personnel management, and decision-making skills.
At Meliá we are all VIP
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
If you want to be "Very Inspiring People", follow us on:
INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR
$38k-51k yearly est. 8d ago
Dental (Oral Surgery) Office Manager
Oms 360
Office manager job in Gadsden, AL
DENTAL (ORAL SURGERY) OFFICEMANAGER - GADSDEN
Community Oral Facial Surgery is a high energy, fast paced practice with a passion for providing excellent care to patients and creating a fun environment for team members!
The OfficeManager collaborates with the other OfficeManagers and the Regional Operations Manager in making operational decisions for the Gadsden office. This role serves as a key member of the Community Oral Facial Surgery (COFS) team, collaborating with doctors and other clinical/administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge.
Essential Functions, Duties, and Responsibilities:
Leads the productive performance of the office and ensures each facility is fully staff and running efficiently each day
Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
Drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
Assist in Marketing collaboration, organization, and execution
Manage and own bonus tracking and practice KPIs
Assist with Doctor Schedule Templating and Team Member scheduling
Manage Team Member Payroll, Accountability collaborating with Human Resources, along with team member hiring, termination, reviews, goal setting, and recruiting with the regional operations manager
Oversee office upkeep/maintenance
Track all licensure and certification updates
Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)
Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)
Ensure compliance with payer and reimbursement policies
Deliver excellent patient service and care (concerns, reviews, etc.)
Own training new Team Members and development/implementation of training manuals/plans
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
$40k-58k yearly est. Auto-Apply 60d+ ago
Front Office Manager
Towneplace Suites
Office manager job in Dothan, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front OfficeManager
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Manager with us may be the job for you! Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members. The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc. with the ability to influence and provide positive resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a “stay” but an awesome experience! Think you've got what it takes?
JOB RESPONSIBILITIES
Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use
Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;
Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;
Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor “out of order” or “out of service” areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings
Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department
Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
Proficient in MS Word, Excel, PowerPoint
Data Entry, Database Management experience
INDUSTRY EXPERIENCE
Understanding of the hospitality industry (preferred)
Previous experience in the hospitality industry (preferred)
Previous experience as a Guest Services Manager
Bilingual communication skills (preferred)
REQUIRED SKILLS
Experience preparing team schedules according to business forecast and business need
Leadership experience with thorough follow- up
Must be flexible to work varied schedules
Excellent written and oral communication skills
Excellent organization skills
Must have the physical ability to walk, sit, and stand during scheduled shift
Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
$38k-52k yearly est. 60d+ ago
Office Manager
Eyecare Associates 4.1
Office manager job in Bay Minette, AL
An OfficeManager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed OfficeManager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
Conduct performance reviews and compensation evaluations for the office team.
Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
Industry related experience will be beneficial.
Mangement experience required
Favorable result on background check as required by state.
Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
HSD or GED
ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
$45k-56k yearly est. 29d ago
Front Office Manager
Auburn, Ram Hotels
Office manager job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front OfficeManager
Introduction:
We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations
Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Monitor and maintain inventory levels, including ordering and restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned
Qualifications:
Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
$38k-52k yearly est. 60d+ ago
Front Office Manager
HIEX-McCalla
Office manager job in Birmingham, AL
Holiday Inn Express & Suites McCalla is looking for one front officemanager to join our strong team. We are located at 4703 Bell Hill Rd. Our ideal candidate is self-driven, motivated, reliable, and has a minimum of 2 years experience working in a hotel.
Responsibilities
Supervises front office team members.
Reviews daily front office procedures and assures proper transmission of all necessary reporting to Management team.
Ensures proper training programs and procedures are in place in conjunction with the General Manager and according to company standards.
Responsible for proper administration of keys.
Responsible for knowing hotel emergency procedures.
Manages inventory and assists General Manager with budget control.
Inspects all departments daily.
Interviews and hires front desk employees following Company standards and procedures.
Conducts employee discipline with regard front desk personnel.
Ensures proper uniform standards are in place in department.
Accommodates guest special requests.
Responsible for knowing area attractions and services in order to accommodate guest's needs.
Responsible for knowing Holiday Inn Express services and amenities in order to accommodate guest's needs.
Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
Monitors tracking of leads and results. Follows up with General Manager to ensure that leads are actively managed and followed up on.
Takes ownership of sales when GM is not available.
17. Assists GM in maintaining accounts.
18. Responsible for helping coach, train and motivate all members of the in-hotel team on their roles.
19. Ensures team member attitudes of attentiveness in meeting guest's needs.
20. Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Preferred for candidates to have at least 3+ years of experience as a Front OfficeManager for a hotel with IHG, Hilton, or Marriott.
We are looking forward to hearing from you!
$38k-51k yearly est. 60d+ ago
Front Office Manager
Springhill Suites Colonnade
Office manager job in Birmingham, AL
Who Are We?
RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front OfficeManager
JOB SUMMARY
Are you friendly and enjoy rolling out the red carpet to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Manager with us may be the job for you! Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members. The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc. with the ability to influence and provide positive resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a stay but an awesome experience! Think you"ve got what it takes?
JOB RESPONSIBILITIES
Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use
Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;
Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;
Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor “out of order†or “out of service†areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings
Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department
Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
Proficient in MS Word, Excel, PowerPoint
Data Entry, Database Management experience
INDUSTRY EXPERIENCE
Understanding of the hospitality industry (preferred)
Previous experience in the hospitality industry (preferred)
Previous experience as a Guest Services Manager
Bilingual communication skills (preferred)
REQUIRED SKILLS
Experience preparing team schedules according to business forecast and business need
Leadership experience with thorough follow- up
Must be flexible to work varied schedules
Excellent written and oral communication skills
Excellent organization skills
Must have the physical ability to walk, sit, and stand during scheduled shift
Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Job Information
SpringHill Suites
View all jobs at this company
$38k-51k yearly est. 60d+ ago
Front Office Manager
Homewood Suites
Office manager job in Mobile, AL
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Manage and monitor activities of all employees in the Front Office department making sure the team adheres the standards of excellence • Schedule guest service team members according to labor standards and forecasted occupancy. • Conduct employee training and development; assist in performance reviews and disciplinary action • Conduct applicant screening and initial interviews of guest services applicants • Maintain a professional and high-quality service-oriented environment at all times • Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. • Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget. • Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department. • Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests. • Check accommodations, making sure any special requests are carried out • Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees. • Greet guests upon arrival and ensure escort to accommodations if appropriate. • Track employee performance with upselling guest rooms • Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. • Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures. • Coordinate daily activities with hotel management team on a daily basis. • Hold monthly department meetings keeping staff informed of all activities in the hotel • Other duties as assigned Education/Experience • Associates Degree in Hospitality preferred • 1-3 years' experience in hospitality required • Supervisory experience preferred • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$38k-51k yearly est. Auto-Apply 22d ago
Front Office Manager
SHS 4.2
Office manager job in Gardendale, AL
Springhill Suites in Gardendale,AL at 260 City Street is looking for one front officemanager to join our 17 person strong team. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front OfficeManager with IHG, Hilton, or Marriott
We are looking forward to reading your application.
$41k-52k yearly est. 60d+ ago
Front Office Manager
HIEX-Fultondale
Office manager job in Fultondale, AL
Mansa Hospitality in Fultondale, AL is looking for one Front Desk Manager to join our 20 person strong team. We are located on 1701 Main Street. Our ideal candidate is attentive, punctual, hard-working, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front OfficeManager with IHG, Hilton, or Marriott
We are looking forward to reading your application.
$38k-51k yearly est. 60d+ ago
Customer Service Manager - In Office
Elevated Financial
Office manager job in Ardmore, AL
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.