Office manager jobs in Allentown, PA

Job DescriptionDescription: We are seeking a Customer Experience Manager to join our dynamic team and lead our customer service functions to drive world-class Net Promoter Score (NPS) results. This role ensures seamless coordination with operations and supply chain for on-time, in-full (OTIF) deliveries, collaborates with quality teams for quick issue resolution, and implements strategies for continuous improvement in customer satisfaction. Key Responsibilities: Collaborate with internal teams working cross-functionally to streamline processes and improve overall customer experience. Lead, mentor, and continuously develop team performance by providing regular feedback and fostering a collaborative environment that drives individual and collective growth. Retain less than 15% regrettable turnover and a 60% hiring success rate for top talent. Oversee order management and provide account support, ensuring the team delivers on a 98% response rate to customers within one business day. Champion process improvement and problem solving to optimize service strategies. Ensure compliance with all customer contracts and implement periodic audits to maintain standards. Drive customer satisfaction and retention, ensuring a Net Promotor Score >50 and a 90 %+ customer retention rate. Qualifications & Requirements Education: Bachelor's degree in Business, Supply Chain Management, or a related field. Experience: Minimum 5 years in customer service, including 2+ years in leadership, preferably within manufacturing or personal care industries. Technical Proficiency: Experience with ERP and CRM systems Proficiency in Microsoft Word, Excel, and Outlook. Skills & Competencies: Strong customer focus with proactive management of expectations and resolution to issues promptly. Process improvement experience leading initiatives for service enhancement. Resilient in managing high-pressure situations and delivering quality service under tight timelines Excellent verbal and written communication skills. Collaborate and work effectively across teams while prioritizing customer obligations in a fast-paced setting. Core Values & Culture Fit Our team operates on a foundation of integrity, teamwork, and relentless problem-solving. The ideal candidate should embody the following values: Customer-Centric Mindset: Act as the customer's eyes, ensuring quality at every step. Collaboration & Respect: Foster an inclusive and encouraging work environment. Proactive & Solution-Oriented: Always seeking improvements and problem-solving efficiently. Accountability & Ownership: Taking full responsibility for commitments and actions. Passion & Dedication: Bringing energy and enthusiasm to work every day. Why Join Us? We are committed to providing a collaborative and growth-driven work environment within the personal care and home care manufacturing industry. If you thrive in a fast-paced, customer-focused role and want to make a meaningful impact, we'd love to hear from you! Requirements:

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced Accounting Manager to our team.

Job Details Easton Headquarter - Easton, PA Full Time 4 Year Degree First Customer ServiceDescription Do you thrive at the intersection of leadership, customer relationships, and operations? Human Active Technology (HAT) is seeking a Customer Experience Manager who thrives on both leading and doing. This role is perfect for someone who can motivate and develop a team while also rolling up their sleeves to dive into the details, whether that's entering orders, reviewing accounts, or handling escalations directly. This is a highly visible leadership role, responsible not only for managing client relationships and order flow but also for developing the team and conducting department operations. What You'll Do The Customer Experience Manager is a key leader who oversees the daily operations of the Customer Experience department across multiple locations (Easton, PA and San Jose, CA). This individual will manage a team of Customer Experience Specialists and Team Leads, ensuring consistent delivery of world-class service to dealers, end-users, and internal partners. This is a hands-on leadership role, a true "player/coach" responsible for managing people, improving processes, and supporting critical customer accounts. We're looking for a leader who not only drives strategy and sets goals, but also jumps in to do the work when needed, leading by example to deliver an exceptional customer experience. Your key responsibilities will include: Leading, coaching, and developing the Customer Experience team across multiple locations. Serve as the senior point of escalation for customer and dealer issues, resolving complex situations with professionalism and urgency. Oversee account management activities, ensuring accuracy and timeliness in pricing, order entry, lead times, and communication. Collaborate cross-functionally with Sales, Operations, Logistics, Engineering, and Finance to proactively address customer needs and ensure seamless order execution. Drive process improvements and implement best practices to enhance efficiency, consistency, and scalability across the department. Monitor KPIs (accuracy, timeliness, satisfaction) and report to senior leadership. Roll up your sleeves-entering orders, troubleshooting accounts, and supporting workflows as needed. Qualifications What We're Looking For 5+ years of experience in customer service, account management, or client experience roles Manufacturing or B2B environment experience required (contract office furniture experience strongly preferred) 3+ years of direct people management experience Strong ERP knowledge (Syteline preferred; Oracle, SAP or similar acceptable) and advanced Excel skills Understanding of Bills of Material (BOMs) and multi-product order workflows A hands-on leader who can coach, develop, and motivate while also diving into the details when needed Excellent problem-solving, communication, and relationship-building skills Who We Are HAT is a rapidly growing manufacturer of monitor mounting solutions, height-adjustable tables, and other ergonomic office products. We specialize in custom manufacturing and are known for our creative solutions and exceptional product quality. Headquartered in Easton, PA, we also have offices and showrooms in California, New York City, Chicago, and the Netherlands. Why Join HAT? Competitive Salary Competitive benefits package: health, dental, vision, disability, and supplemental coverage 401(k) with company contributions Generous PTO including vacation, personal days, and holidays A leadership role where you can make an impact and shape the customer experience strategy of a growing, innovative company Collaborative, fast-paced work environment with opportunities for growth At HAT, we value leaders who can think strategically, act decisively, and inspire others to deliver excellence. If you're ready to lead a high-performing team while directly shaping the customer journey, apply today! Location: Easton, PA (Onsite) | Department: Customer Experience | Schedule: Monday-Friday, Day Shift | Salary: $85,000 - $100,000

Job Description *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Who We Are… Since our founding in 1901, Limbach's primary core value has always been simple: We Care. That commitment extends to our people, our customers, and the communities we serve-driving a culture of belonging across our industry. Limbach Company LLC, a subsidiary of Limbach Holdings, Inc. (NASDAQ: LMB), is a leading building systems solutions firm delivering mission-critical systems that support life's most important moments. We specialize in revitalizing and maintaining HVAC, mechanical, electrical, plumbing, and control systems within existing facilities-ensuring buildings are always ready to perform when it matters most. Learn more about Limbach by checking out our YouTube channel: We Are Limbach - YouTube From healthcare and education to government and commercial facilities, we partner with building owners and operators to safeguard reliability, efficiency, and comfort where it's needed most. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. Learn more about Limbach's commitment to our people and career opportunities, straight from our employees via the Limbach Unlocked podcast: Limbach Unlocked - Why We Chose Limbach We carry out our vision and purpose through a commitment to our four core values… * We Care * We Act with Integrity * We Are Innovative * We Are Accountable The Benefits & Perks… * Base salary range of $77K - $85K * Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. * HSA, FSA, and life insurance offerings. * Maximize your professional development with our award-winning Learning & Engagement team. * Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE. * Career pathing flexibility and mobility. Who You Are… As Office Manager, you are responsible for the general administrative functions of the branch, such as any events or activities in the office and Branch Leadership Team, Shared Services, PCM, and IT support. This role is counted on to maintain a pleasant work environment, ensure high levels of organizational effectiveness, communication, key record keeping, and coordination among departments. This Position… Some examples of the work you might do includes: * Partners with IT/tech support to configure laptops, tablets, phones, and associated hardware equipment for new employees, serves as the local point of contact for any IT-related questions or issues and arranges for the maintenance of office equipment when necessary. * Coordinates travel arrangements, itineraries, and accommodations for company personnel as needed. * Reconciles credit card accounts, receives and audits expense reports, deposits checks and administers petty cash in accordance with the written policies and procedures of the Company. * Assumes responsibility for office supplies inventory and purchasing, tracking and analyzing office spend for cost-saving opportunities. * Works closely with designated facility services to ensure the office is run efficiently and the premises remain clean, escalating issues when/if they arise. * Assists branch management with employee morale-building ideas and implementation. * Identifies opportunities for process and office management improvements, and designs and implements new processes. * Responsible for the scheduling and coordination of on-site and off-site activities, such as team events, town halls, training, and external events. * Maintains the local branch intranet page, making updates when necessary. * Supports new hire process by arranging new hire office space, ordering associated company merch, facilitating first-week headshots, and sharing our new hire resume template for customer proposals. * Maintains the branch's internal resume-library and coordinates all personnel updates once a year. * Provides support for Account Teams by preparing reports and completing branch pre-qualifications. * Tracks both exempt and non-exempt employee vacation hours in accordance with Company policies and procedures. * Leads the process of gathering stories and information and creating/sharing content for internal communications for the branch and supports the Branch Manager on internal presentations (i.e., branch newsletter, local town hall presentations, planning presentations, etc.). * Facilitates and coordinates EMBRACE opportunities for the local team to get involved in the community, alongside identifying opportunities with the HR Business Partner and Regional Marketing Leader. What You Need… * High school diploma or equivalent. * 5+ years of related experience. * Computer proficiency in Google and Microsoft Suites. * Affinity for multi-tasking, being attentive to detail, and managing competing priorities. * Strong time management, organizational, and interpersonal skills. * Demonstrated ability to communicate effectively with all levels of an organization. * Ability to handle a wide range of administrative/executive support-related tasks with limited supervision. * Must have a valid driver's license. * Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company. * Ability to travel up to 10% of the time. Preferred Qualifications: * Previous experience in the construction industry. * Bilingual in English/Spanish. Conduct Standards: * Maintains appropriate Company confidentiality at all times. * Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. * Cultivates and promotes the "Hearts & Minds" safety culture. * Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: * This position operates primarily in an office environment, and routinely utilizes standard office equipment, such as computers, phones, copiers, and filing cabinets. Physical Demands: * In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. * This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.

Job Description At Coldwell Banker Hearthside, our Managers are more than office leaders - they are builders of culture, champions of growth, and connectors of people and opportunity. We're looking for a Recruiting Manager who thrives on meaningful relationships, drives results, and leads by example. Your Mission: Lead. Recruit. Retain. Educate. Inspire. These five pillars guide everything we do - and we're looking for someone who's ready to live them out daily. Your Core Responsibilities: Recruiting & Retention: Actively attract new and seasoned agents and retain top talent through goal setting, strategic outreach, and weekly accountability with owners and peers. Intelligent Targeting: Leverage smart tools like Relitix and other reports to guide smart, data-driven recruiting. Tracking & Communication: Log all contacts and activity in our Recruiting Tracker to ensure consistent, transparent communication and follow-up. Resource Sharing: Use and improve our recruiting materials. Share what's working, suggest updates, and bring fresh ideas to the table. Leadership & Agent Support: Oversee the daily rhythm of the office and act as a hands-on leader and resource for agents and staff. Core Services Champion: Encourage and support agent adoption of our trusted core and ancillary services. You're a Great Fit If You: Have experience in real estate sales, recruiting, or office management Thrive in a fast-paced, high-accountability environment Love working with people and helping them achieve big goals Are detail-oriented, tech-savvy, and full of positive energy Believe in collaboration, growth, and doing the right thing Why CBH? We're a locally owned, top-ranked real estate company with deep roots and bold ambitions. At Hearthside, leadership isn't about a title - it's about impact. You'll join a leadership team that supports each other, shows up for agents, and works hard to win. Please Note: This is an in-office position based in one of our local real estate offices in Newtown, Collegeville, Lahaska, Allentown, Bethlehem, or Doylestown. Remote work is not available.

Job Description FUNCTION: The Floating Supervisor assumes responsibility for efficient and effective operations of a branch and performs various administrative duties in support of the branch and Customer Service Center functions. GENERAL DUTIES AND RESPONSIBILITIES: Implements, models, and coaches Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate. Ensures that prescribed schedules and operating policies and procedures are followed. Builds customer relationships while representing QNB to the customer in a courteous, confidential, and professional manner. Providing prompt, efficient, and accurate service through consultative selling and cross-selling in a positive manner. Opens, closes, and services every type of deposit product at various branch locations. Includes taking and disbursing consumer loans. Resolves customer problems in a positive and efficient manner. Responsible for running a branch in the absence of the Branch Management team in an effective and professional manner. Opening and closing the branch as needed. Supportive of community through involvement and participation in local volunteer and/or charitable organizations. Able to relate to other people beyond giving and receiving instructions. Completes assigned compliance training in a timely manner and demonstrates the ability to apply training to their duties and responsibilities including their supervision of other employees. Demonstrates the ability to be a role model, leader, and resource to peers. Is an active member of an internal committee and has the ability to make a meaningful contribution. (Community service committees are not included) Models QNB's Service and Sales Excellence. Takes personal initiative and is a positive example for others to emulate. Perform branch functions requiring an in-depth knowledge of branch transactions. Including but not limited to performs paying and receiving Financial Service Representative functions accurately balances cash drawer and/or a Teller Cash Recycler (TCR) at the end of the day, ATM, Vault Settlement, etc. Required availability of all operating branch hours which include weekends. Assumes additional job-related duties as requested. REQUIRED TRAINING, EXPERIENCE AND EDUCATION: Must be proficient in all aspects of job. High School diploma or equivalent. Previous supervisory experience (Three plus years or more). Three years of progressively more responsible experience within a financial organization to gain the necessary experience and background knowledge. Successful in motivating team members in all aspects of QNB's Service Excellence. Ability to lift and maneuver 25-30-pound coin bags. Communication skills that model QNB's service and sales efforts; including the ability to identify and fulfill customers' current and future needs. Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent. (completion of some college courses preferred). Must have strong product knowledge and actively champion and coach for Q2 Service and Sales, referrals and product campaigns. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures. Successful completion of any two PBA courses as recommend by SVP/CBO or EVP/CRO & CBBO (final grade of "C" or higher). Must fulfill re-certification checklist. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. PA Notary and Medallion Signature Certification. DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS: Complete familiarity with the QNB's FSR, platform, and consumer loan application policies, procedures and guidelines. QNB's sales system and product knowledge. Previous experience in a Supervisory role

Job Description Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Vision insurance 401(k) 401(k) matching Paid time off redbox+ Dumpsters of Lehigh Valley is a small, family-owned company. We are looking for a friendly, customer-focused and detail-oriented individual to join our team. If you are looking to join a company where you matter, youre empowered to work independently and you care about providing a quality experience to both the construction industry and individual homeowners, this may be the right fit for you! About the Role Qualified candidates will have impeccable verbal and written communication skills, a strong ability to multi-task and a friendly demeanor. Our Office Manager/Dispatcher uses modern routing software and critical thinking in order to develop, alter, and optimize delivery routes. Office Manager/Dispatcher must effectively communicate and serve as the liaison between drivers and customers, remaining agile and ready to handle sudden route changes or delivery issues. The ideal candidate will take great pride in building rapport with our customers and serving as a strong brand ambassador of both our products and reputation in the Lehigh Valley area. Hours & Work Location Hours are Monday - Friday 6:30am - 3:00pm The Qualities Youll Bring Youre an effective communicator who provides memorable customer service. You pay close attention to details. If issues arise, youre innovative and quick to resolve them. You appreciate being empowered to solve problems using your own discretion. Youre empathetic and sensitive to what makes your customers happy. You approach each unique customer with care and agility and feel a great sense of satisfaction in creating an exceptional experience. You have a proven work ethic and follow-through. Dependability you do what you say youre going to do. Bring your excellent work history as proof of your ability to commit to a company where you can stay and grow with us. You understand the magnitude of being the first experience with redbox+ Dumpsters to our clients. You represent redbox+ Dumpsters and make decisions as if you were the business owner. You understand that every phone interaction, email and text matters. Duties Cultivate strong relationships with drivers and customers to make every day productive and efficient Dispatch receive requests, triage work orders and communicate with driver/customers Phones/texts/email answer inquires, take work orders, process requests Software administration and compliance ensure accurate record keeping of client records, job sites, referral sources, customer retention and receipt of Terms & Conditions Billing run reports to audit charge card payments, ensure accurate charges on invoices Follow-up marketing prospects, Google reviews, other items as assigned Inventory monitor office and field supplies to ensure team has the tools they need Skills Excellent phone etiquette commitment to Wow! our customers Technology knowledge of MS Office products and ability to quickly learn new software applications Maintain professional and personable behavior at all times behave as if every experience will be reviewed on our Google Business page Independent and critical thinking related to logistics and customer experience Ability to handle details, without dropping the ball Eye for accuracy in work orders and billing preparation Qualifications High school degree or equivalent Legally able to work in the US Knowledge of Greater Lehigh Valley area for portion of the role dependent on dispatch logistics Customer service-related experience, with references to validate Fluency in MS Office products Sales and/or marketing experience preferred Compensation - Competitive salary and performance-based bonuses. - Paid Time Off - Medical, Dental, Vision Insurance - 401(k) with company match - Monthly Performance Bonus - Life Insurance and Accidental Death & Dismemberment Insurance - Opportunities for career growth and advancement within a rapidly expanding company. - A collaborative and inclusive work environment focused on teamwork and innovation. - The chance to make a meaningful impact in the waste management industry while contributing to a greener, more sustainable future.

The Business Manager develops and manages the business relationship with commercial clients, through understanding the client's organization and business needs, in order to improve client service and satisfaction in the overall best interest of Patheon. The Business Manager is technically proficient with respect to client and business requirements and identifies solutions aligned with these requirements. The Business Manager builds a strong foundational business relationship with (key) business accounts to generate business growth through identifying and developing business opportunities, partnering with Sales, and the successful completion of Technology Transfers. The Business Manager will support the Sr. Manager Global Business Management and Technology Transfer Project Managers (TTPMs) with managing and coordinating client-related activities and tasks. Essential Functions: Client Experience and Relationship Management: Acts as the internal client advocate and leader of the business at the site, balancing and driving both the client's and Patheon's requirements and priorities. Develops and manages the business relationship with existing accounts, through understanding the client's organization and business needs in addition to understanding the Patheon network perspective related to the client's business to ensure overall approach is client versus site centric. Coordinate and manage client sample shipments. Coordinate with warehouse staff and QA for all samples handling and shipping. Ensures that expected service levels are being provided and that required planning and technical information is being exchanged appropriately between organizations, through the coordination of information flow, with regard to client's requirements. Leads' engagement of the Voice of Customer (VOC) program measurements develops action plans and handles customer issues process with support from Global Business Management. Ensures resolution of significant issues with the client through coordination and collaboration of internal functional resources to identify, propose and carry out an efficient plan to settle the issue, while protecting Patheon interests and image. Facilitates regular and ad hoc teleconferences and Business Review meetings and practices standard project reporting procedures to client and management (i.e. minutes, agendas, etc.). Ensures client and Site are operating in compliance with MSA (Manufacturing Supply Agreement). In addition to the responsibilities outlined above, the role may involve performing other duties as assigned to support business objectives and team success. Quotations and Supply Agreements: Understands the quotation process, performs commercial assessments, and supports the preparation of quotes for technical changes and customer requests for additional services. Ensures Client and Organization are operating in compliance with contracts. (MSA,QTA,PA) Prepares and submits commercial services proposals to customers. Technical Excellence: Works closely with project managers to assume control of tech transfer projects upon validation. Assesses ongoing business and provides technical solutions to the client to address process robustness or business challenges. Contributes to the identification and implementation of new initiatives with tools within Lean and Six Sigma, Operational Excellence methods. Participates in projects including representing Business Management as a member of process improvement and capital project teams. Assumes ownership of site projects relating to the customer (e.g., purchasing or pricing initiatives, task forces) and follows through to completion. Financial and Forecast Management: Ensures client's forecasts are represented accurately in S&OP process and are posted into 3-year planning model. Seeks to understand changes, risks, and opportunities to demand forecasts by exploring marketplace and gathering business intelligence to create Demand and Business Plans. Verifies congruency vs contractual commitments in forecasts. Requests and implements pricing updates including annual pricing reviews, technical changes, etc. in compliance with MSA terms. Works with Finance to raise collection of overdue invoices, resolves root issues, and in general understands client's financial processes. Understands and implements the key milestones identified in the client contracts including pricing, payment terms, term of contract, yield reconciliation, etc. Maintains and tracks monthly revenue forecasting from project activities and supplementary services. Ensures all projects achieve appropriate profit margins, through the request, analysis and recommendation of existing and new project pricing and proposal strategies for commercial projects for the site. Works closely with assigned accounts with the goal to improve forecast accuracy of client portfolio. REQUIRED QUALIFICATIONS Education: University Degree in Engineering, Science, Finance and/or Business required. Experience: Minimum 3-5 years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities. Pharmaceutical or Contract Manufacturing industry experienced preferred Equivalency: Equivalent combinations of education, training, and relevant work experience may be considered. Knowledge, Skills, and Abilities: Well organized, enthusiastic and detail oriented. Ability to prioritize multiple tasks. Strong interpersonal and communication skills. Ablility to work in a fast-paced environment. Ability to work both in a team environment as well as independently as required. Ability to influence others to reach agreements and adopt a course of action. Ability to adapt to a changing environment quickly and easily. Ability to develop solutions that are mutually beneficial to the client and to Demonstrated computer proficiency with Microsoft Office programs. Experience in a pharmaceutical environment is an asset. Familiarity with Good Manufacturing Practices is an asset. Demonstrated commitment to our 4i values of Integrity, Intensity, Involvement, and Innovation. Proficiency with English language Standards and Expectations: Follow all Environmental Health & Safety Policies and Procedures. Work harmoniously with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Carry out all duties within strict compliance to Patheon quality systems SOP's and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Actively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines of deliverables in a proactive manner. Consistently strives to improve skills and knowledge in related field. Physical Requirements: Light physical effort and fatigue. Walks, sits or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron. Disclaimer: This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully align with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

Full-time Description We are seeking a Business Office Director to oversee administrative and financial operations that keep our community running smoothly. This role manages payroll, accounts payable, and HRIS records while serving as a welcoming and professional presence for residents, families, and visitors. The ideal candidate will be detail-oriented, organized, and committed to providing excellent service to both staff and residents. Key Responsibilities: Supervise administrative staff and ensure a professional front office presence. Oversee payroll processing and staff timecards. Manage accounts payable, vendor files, billing inquiries, and resident deposits. Process new hire paperwork, maintain HRIS records, and support HR-related tasks. Assist with new resident move-in/discharge documentation. Maintain confidentiality of payroll, employee, and resident information. Prepare and distribute correspondence, mail, invoices, and orders. Support leadership with reports, tours, and administrative projects. Respond calmly and appropriately to emergencies. Requirements Education & Experience: High School Diploma or GED required. 2+ years of clerical, office management, or administrative experience. Proficiency in Microsoft Office required; HRIS/payroll system experience preferred. Skills & Qualifications: Knowledge of general bookkeeping, wage and employment laws, payroll functions, and basic HR practices. Adaptable, teachable and flexible. Professional, courteous presence when interacting with residents, staff, and visitors. Strong leadership and team development abilities. Exceptional proactive time management and organizational skills with attention to detail. Technologically proficient, especially in Microsoft Office. Effective verbal and written English communication skills. Sound judgement and a strong ethical foundation in decision-making. Flexibility to work various hours, including weekends and holidays. Physical Requirements: Ability to lift and carry up to 20 lbs. occasionally. Frequent sitting; occasional standing, bending, reaching, and walking. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. As an equal opportunity employer, we are committed to creating a diverse and inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview, or to otherwise participate in the hiring process, please contact **************************.

Cosurac Group of Companies is looking for a BOOKKEEPER/OFFICE MANAGER to join our growing team! This role is a great opportunity for a detail-orientated individual with a minimum of 5+ years' experience in accounting with a minimum of 2 years' experience in a construction office/setting preferred. We are celebrating 55 years in the Construction Industry and are focused on customer satisfaction, quality craftsmanship and employee engagement and retention. We pride ourselves on being a “We” Company that takes the safety of our employees very seriously. We service the Commercial and Industrial markets across the entire United States performing heavy civil work to soundwalls to fencing and beyond! Bookkeeper Responsibilities: Completing data entry daily Collect transactional information and processes Maintain and monitor financial records Be comfortable with day-to-day employee relations by addressing demands, grievances and other issues related to payroll AP/AR performance and reports Quarterly tax reporting and submissions Nurture a positive working environment Maintain pay plan and benefits program Prepare monthly Workman's Compensation Reports, Certified Payroll Reports, and Union Reports Perform AIA billings and processing Perform general entries as necessary Maintain company asset reports and recordings Other functions to be discussed as they arise Bookkeeper Requirements and Skills: 5+ years' Accounting experience and 2 years' minimum experience in a construction office/setting In-depth knowledge of Quickbooks Accounting Software(Desktop Only) Excellent written and verbal communication skills, strong organizational skills, detail-oriented and conscientious Excellent working knowledge of GAAP (Generally Accepted Accounting Principles) Strong numeracy and analytical skills Ability to act with integrity, professionalism and confidentiality Proficient in MS Word, Excel and Outlook, with fast, accurate computer skills Excellent time management skills and ability to multi-task and prioritize work Construction Office Manager Duties & Responsibilities: Serve as the point person for duties including: maintenance, mailing, supplies, equipment, bills, errands, office supplies Answer phones/schedule appointments; copy, scan, and file documents; greet and direct visitors; maintain professional appearance Weekly maintenance of office condition and cleanliness Organize office operations and procedures as necessary Assist in the onboarding process for new hires Organize and manage Accounts Payable/Accounts Receivables Manage in-house Payroll processing on a weekly basis Prepare and Update Safety Programs as needed Establish and maintain job contract files Type Residential proposals and send to client Mange follow ups with residential clients Work with subcontractors to ensure paperwork is in order including contracts, CCB status checks, insurance certificates, and lien releases Track and process invoices for subcontractors and material providers; review invoices and change order requests against contract documents; code invoices to expense categories Prepare monthly Workman's Compensation Reports, Certified Payroll Reports, and Union Reports Communicate with senior management about marketing initiatives and project metrics, as well as brainstorm fresh strategies Benefits Offered: Competitive Wages DOE Company Vehicles (6) Paid Holidays Paid Vacation Days Medical, Dental & Vision Insurance Employee Appreciation/Outings such as Phillies games, golfing, bowling, BBQ's, Gift Cards Call ************ or visit 3890 Skippack Pike, Skippack, PA 19474 Resumes can be emailed to *************************

Job DescriptionLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Manage daily activities of Customer Service Representatives If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.

Job Description Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve. We are searching for an Office Manager to oversee clerical and administrative support staff, ensuring that day-to-day operations and general administrative functions run smoothly and efficiently across each assigned office location. As the Office Manager, you will support staff in the Easton, Bethlehem, Wyomissing, and Fleetwood offices. What Do I Need? Education and Experience High School diploma or equivalent AND 3 years of administrative office experience (required) 1 year of office supervisory experience (preferred) Other Requirements Maintains required state and federal criminal and child abuse clearances, credentials and/or licenses. AND A valid driver's license and reliable transportation are required. What Will I Do? Supervise assigned staff, evaluate employee performance, and make recommendations for employment actions to the Regional Administrative Manager or Human Resources as necessary. Monitor daily operations, facilitate staff meetings, conduct staff training/coaching opportunities, and manage administrative tasks promoting a growth mindset work atmosphere. Deliver and document supervision, training, and support by providing constructive and timely feedback following agency policies and procedures. Organize and oversee the schedules and workflow of assigned staff. Assist with hiring and training new administrative support staff. Oversee clerical and support services, ensuring tasks are completed in a timely and effective manner. Assist clerical and support staff with assigned duties, particularly when more advanced, skilled, or sensitive work is required. Manage office supply orders. Conduct regular preventative building and office safety checks. Oversee petty cash funds, including reconciliation and bank deposits. Provide or coordinate coverage for office support staff during expected or unexpected staffing shortages. Hours of Work Typical work hours are Monday through Friday during business hours. Ability to work outside a typical work schedule, including evenings, may be required as job duties demand. Location of work varies between assigned office locations. What Will I Get? Salary $34,200 - $41,800 *DOE* Benefits Medical - Eligible the first of the month following 60 days Dental - Eligible the first of the month following 60 days Vision (Agency Paid) - Eligible the first of the month following 60 days Flexible Spending Account 401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!) Virtual Care Clinic & Prescription Services for ALL employees and dependents (up to 7 people!) - Employer Paid - includes Primary, Pharmacy, and Urgent Care needs Generous PTO (Increases with Service Milestones) Tuition Reimbursement Mileage Reimbursement 11 Paid Holidays (Including your Birthday) Employee Assistance Program (Resources for you and your family) Short-Term Disability (Agency Paid) Long-Term Disability (Agency Paid) Life & AD&D Insurance (Agency Paid) What Happens Next? After you apply, a member of the hiring team will review your qualifications and experience. If it is determined that you are a good match, we will be in touch to schedule an interview. *EOE*

Job Description Job Vacancy St. Joseph Parish, Warrington,has an opening for a fulltime parish secretary/office manager. For a jobdescription, please email the parish office at ********************. Please send resumes to the same email, ********************.

We are seeking an experienced and organized Office Supervisor to oversee daily administrative and operational functions of our Montgomeryvill office. This role is essential in ensuring smooth operations, Compliance with state and federal regulations, and support for our caregivers and clinical team. Responsibilities include: Grow agency census by establishing beneficial relationships with referral sources Maintain involvement in the community to bring awareness of CareSense Hralth services Ensure all applicable laws and regulations are followed Ensure efficient and effective operation of local branch Ensure high level patient satisfaction Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise. Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests. Utilize our web-based care management system to monitor operations including on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records Effectively and accurately communicate with caregivers, clients, case managers, and office staff Ensure effective recruiting of staff, training and retention Perform in-home visits and calls as required Complete incident reports as necessary Contact healthcare providers to obtain documentation and information as needed On-call responsibilities Must be available at all times to handle time sensitive matters.

Job Details Derstine's Inc. - Sellersville, PA Full Time High School $60000.00 - $75000.00 Salary/year Day Supply ChainDescription Are you looking to join an innovative and rapidly growing company? If you are driven to succeed and pride yourself on quality of work, then Derstine's Foodservice Distributor is the company for you! For over 41 years we have provided products to restaurants and other food industries, with excellent customer service and quality goods. We have partnered with many distributors to get the best quality products while leading the region in client satisfaction. Our success is attributed to our skilled team of professionals who are dedicated to ensuring customer satisfaction and share Derstine's philosophy of quality and responsiveness. Position Summary: The Cold Storage Business Manager is responsible for overseeing the day-to-day execution of EZ3PL paperwork and billing processes, while serving as the primary point of contact for EZ3PL customer service. This role not only manages transactional tasks such as SAP EWM entries, label creation, and invoice processing, but also leads and supports the EZ3PL coordination team to ensure timely, accurate, and efficient operations. The ideal candidate demonstrates a strong attention to detail, excels at multi-tasking, and brings leadership qualities to foster team accountability and communication. They should also have a desire to learn new things and take initiative in implementing improved systems and procedures to optimize workflow. Key Responsibilities: Leadership & Team Oversight: Act as the primary contact for escalated EZ3PL issues or time-sensitive matters. Provide guidance and training to team members on EZ3PL procedures and customer service expectations. Help assign daily tasks and monitor workload distribution across the EZ3PL team. Support management in process improvements, system updates, and reporting. Lead by example with professionalism, responsiveness, and attention to detail. Transaction Management & Billing: Create and manage Inbound (IB) and Outbound (OB) transactions in SAP EWM. Confirm daily EZ3PL transactions and process billing accordingly. Complete monthly EZ3PL billing and send invoices to customers at the start of each month. Create individual invoices for container customers. Verify and double-check weight sheets and counts from the warehouse prior to finalizing customer documents. Analyze EZ3PL pricing annually and update pricing structure for the upcoming year. Customer Support & Communication: Monitor and respond to emails from *********************** and personal @derstines.com accounts throughout the day. Prioritize communication based on urgency and customer relationship. Send signed BOLs and weight sheets promptly to customers. Maintain open, proactive communication with EZ3PL customers regarding orders, issues, or changes. Shipping & Scheduling: Create shipping labels and schedule carrier pickups with UPS, FedEx, and others as needed. Add all IB/OB appointments to the Fiori Dock Schedule. Monitor and respond to appointment scheduling emails, rush requests, or time changes. Support warehouse staff with coordination and documentation related to EZ3PL orders. Benefits Offered: Major Medical Benefit Plans including; Medical, Dental, and Vision (30 days/1st of the month following) Employer Paid Life Insurance 401K with company match Competitive Compensation Based on Experience Paid Holidays, Personal Days, and Vacation Days (90 days/1st of the month following) Employee Product Discounts-available immediately Qualifications Position Requirements: High school diploma or equivalent Authorized to work in the U.S. without sponsorship Strong organizational and communication skills High attention to detail and ability to multitask effectively Basic math and computer skills Experience with an ERP and WM system preferred Proficiency with Microsoft Office 365, Google Docs, Excel, Word, Teams, or comparable applications Prior experience in AP, AR, logistics, or shipping/receiving preferred Previous leadership or supervisory experience is a plus Recommended Skills: Ability to lead and motivate a small team Strong problem-solving and decision-making skills Efficient, accurate data entry and documentation Ability to prioritize multiple tasks and deadlines under pressure Customer service orientation with professional communication Work Environment and Physical Requirements: Prolonged periods of sitting, standing, and walking (up to 10-12 hours) Occasional lifting up to 50 lbs Frequent use of hands, bending, stretching, and reaching (above shoulders and below waist) Office and warehouse environment; may require occasional on-site warehouse presence Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice, at management's discretion. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected classes.

Job Title: Business Manager FLSA: Non-Exempt Job Status: Full Time Reporting Functions: Reports to Pastor. Job Function: Provides business and financial support to the parish office operations while overseeing the coordination, oversight and activities of the business office. Duties and Responsibilities: Manage parish business office activities. Process bi-weekly payroll for church and school. Insure proper and timely payment of invoices and the posting of deposits and withdrawals from parish accounts. Administer personnel policies for all payroll employees and maintain personnel files on rectory and maintenance staff. Complete paperwork and submit to HR all necessary data for church and school employees on payroll. Submit necessary financial reports associated with the PA school government lunch program. Prepare annual budget for church, school and cemetery in consultation with the pastor and annual budget for school in consultation with the principal and pastor. Prepare quarterly and annual financial reports for church, school and cemetery for presentation to Parish Finance Council and church membership. Be present at key functions and special events (for example, the Annual Parish Festival) beyond normal office hours that involve substantial sums of money and ensure the proper flow of cash and deposit of monies received. Insure proper handling of outside contracts and, for maintenance issues, consultation with the Maintenance Technician. Process grants and enhancements of existing investments and parish endowments. Keeps stationery properly stocked and orders stationery and office material accordingly. Insure the proper functioning of office equipment and computer systems. Insure the proper management of petty cash system. Additional Conditions of Employment Due to the nature and mission of the Catholic Church, all employees are bound to exhibit respect for the teachings and discipline of the Church regarding matters of faith and morals, including maintaining a lifestyle that is in conformity with the teachings of the Catholic Church. Educational Requirements: Minimum of a bachelor's degree or related business experience. Supervisory experience desired. Other Requirements: Background in accounting. Proficiency in reading, writing and conversing in English with an understanding that the primary language of many parishioners is Spanish. Must possess excellent organizational and communication skills. Must exhibit a high degree of integrity, loyalty, dependability, and have a strong work ethic. Position continually requires demonstrated poise, tact and diplomacy. Must possess a high level of interpersonal skills to handle sensitive confidential situations. Must be able to work independently and proficiently. Perform other duties as assigned. Physical Demands: The employee is regularly required to stand, walk, sit, talk, and hear both in person and by telephone; frequent use of equipment that includes repetitive motions and computer eye fatigue. Occasionally required to reach and lift with hands and arms; stoop, kneel, crouch, or crawl, lift and/or move up to 10 pounds. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Working Conditions: Normal office environment. Hours: Full Time, Monday through Friday, 9:00AM to 5:00PM. Position requires attendance at Parish Finance Council meetings. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Interested applicants should submit a cover letter and resume via iSolvedHire or: Monsignor Orsulak & Darlene Hertzog Email: **************************. EOE M/F/D/V

For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced Accounting Manager to our team. The Accounting Manager will manage the general ledger and financial close processes, improve accounting processes, and maintain accounting policies and procedures in a fast-paced company. The Accounting Manager will also be responsible for managing a team of accounting and revenue operations staff who work cross-functionally across the organization. This position is in-office and must be able to commute to the Gilbertsville, PA office five days a week. Education and Experience: • Bachelor's degree in accounting or finance. • 5-7 years of accounting experience. • 1+ year of management experience. • Proven ability to implement and refine internal controls. Core Competencies: • Strategic vision to think about larger picture and future department and company goals. • Strong written and verbal communication skills. • Must be able to read, analyze, and reconcile financial reports. • Proficient in Microsoft Office, specifically Excel and Word. • Adaptability with changing perspectives and/or needs. • Ability to prioritize multiple tasks to meet deadlines. • Possess good analytical and problem-solving skills. • Must be able to thrive in a fast-paced environment. • Self-confident to make sound independent decisions. • Assertiveness with ideas and questions. • Ability to successfully interact with a variety of people. • Good customer service skills. • Ability to use discretion as it relates to confidential company and client information. • Attention to detail. • Calm under pressure. • Openness to feedback. • Excellent oral and written communication skills; must be willing and able to interact with and present to all levels of the organization in a clear and concise manner. • Proven ability to lead, train, and develop team. • Must be results-oriented and be able to juggle multiple priorities with limited supervision. • Must have a hands-on approach and success in working in a team-based environment. • Ability to work in a fast-paced environment and prioritize responsibilities accordingly. • Previous experience with ERP/Accounting systems. • Strong organization and project management skills. Job Description: Essential Duties • Responsible for the preparation of various journal entries and account analysis. • Ensure month-end accrual information is accurate, complete, and reported in a timely matter. • Prepare and review monthly account reconciliations and responsible for various accounting activities to maintain accurate records. • Actively involved in the month-end financial close process. • Responsible for researching and recording closing adjustments as requested. • Compile and complete monthly and year end reconciliations. • Responsible for the review of all aspects of deferred revenue recognition. • Perform various duties related to accounts receivable and collections. • Responsible for maintaining fixed asset and prepaid reporting reconciliations. • Responsible for all aspects of hardware inventory including physical inventory . • Implement and maintain strong, effective internal controls over accounting processes to ensure accurate and complete financial reporting. • Responsible for ensuring quoting, maintenance renewals, and annual subscriptions are completely timely by the Revenue Operations team members. • Responsible for assisting with pricing increases and new part numbers. • Assist the Controller with annual budgeting and bi-monthly forecasting. • Accountable for ensuring compliance with the internal authority matrix and budget. • Identify opportunities and implement plans to improve financial operations and increase efficiency. • Promote positive employee experience through timely and well communicated resolution of issues. • Addresses financial questions or concerns timely and accurately. • Ensure that all general ledger balance sheet accounts are reconciled monthly and advise the Controller of any potential exposures in a timely manner. • Oversee the activities of Accounting Department to ensure the accurate and timely dissemination of financial management reports. • Responsible for supervising the accounting procedures of the company. • Engage in critical and confidential aspects of accounting. • Perform other related duties as assigned by Manager. Additional Competencies • An understanding of the General ledger, and its interaction with accounts payable and receivable. • Excellent analytical and problem-solving abilities. • Self-starter with the ability to work independently, communicate progress, develop a plan and execute effectively. Supervisory Duties • This person will directly supervise staff and work closely with internal departments. General Duties: • Complete all tasks and handle all situations in accordance with Gateway's Core Values. • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations. • Communicate in a clear, concise, and timely manner, including voicemail and email. • Always promote and uphold the values, mission, and vision of the company. • Read, understand, and comply with the Employee Handbook. • Promote and adhere to all defined policies, processes, and procedures. • Perform other tasks as required by management. Physical Demands: • Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job • Ability to perform repetitive movement actions including walking, standing and sitting for long periods of time to adequately perform the essential functions of the job • Ability to lift up to 30 pounds • Ability to work in inside environmental conditions Diversity and EEO statement: As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year. Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics. No agencies, please. We are not sponsoring visas at this time.