Receptionist/Office Manager
Office manager job in San Jose, CA
We are seeking a highly organized, professional, and proactive Receptionist/Office Manager to join our Admin Team. This role will serve as the first point of contact for visitors and callers while ensuring the smooth operation of daily office functions. The ideal candidate is detail-oriented, personable, and capable of managing multiple priorities in a fast-paced construction environment. This role blends traditional office management responsibilities with front desk duties, supporting both administrative operations and visitor-facing interactions.
*Position is Full-Time in our San Jose, CA Office
Responsibilities
Front Desk & Reception
Serve as the primary point of contact for all incoming calls and visitors, providing a welcoming and professional customer experience.
Manage the main phone line, screen calls, and direct inquiries to the appropriate team members.
Receive deliveries, sort mail, manage visitor sign-in procedures, and maintain the front lobby's professional appearance.
Office Administration & Coordination
Oversee daily office operations, including ordering/stocking office snacks/supplies, coordinating vendor services, and maintaining office equipment including coffee machine.
Support company leadership and project teams with administrative tasks such as document preparation, filing, scanning, and data entry as needed.
Manage incoming and outgoing mail, shipping, and courier services.
Team & Culture Support
Work collaboratively to support the admin, HR, accounting, and leadership with clerical tasks.
Help set up/take down internal events, trainings, and office gatherings.
Qualifications
2+ years of administrative, office management, or receptionist experience; construction experience preferred.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to prioritize and multitask effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with construction software (e.g., Bluebeam or similar) is a plus.
Professional demeanor with a customer-service mindset.
Ability to maintain confidentiality and handle sensitive information.
Preferred Skills
Positive, team-oriented attitude.
Strong attention to detail.
Ability to anticipate needs and proactively solve problems.
Comfortable interacting with guests, clients, vendors, and field staff.
Reliable, punctual, and consistent in delivering high-quality administrative support.
What We Offer
Competitive compensation based on experience
Comprehensive benefits package including 100% employer paid medical, dental and life insurance. Voluntary Vision Plan
401(k) with company match
Paid vacation and holidays
Employee Assistance Program (EAP)
Team Building Events
Pay range and Compensation package
The base hourly range for this role is $31.25 -$40.87 per hour, Non-Exempt. The range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education and certifications. The range listed is just one component of the total compensation package for employees.
Equal Opportunity Statement
We are proud to be an Equal Opportunity Employer. All employment decisions-including recruitment, hiring, placement, promotion, compensation, training, layoffs, and termination-are made without regard to race, color, religion, creed, national origin, ancestry, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Project Office Manager
Office manager job in Oakland, CA
Job type: FULL-TIME
Division: GENERAL ENGINEERING
Reports to GE Division Manager or Project Manager; coordinates office activities and maintains business files of projects by performing the following duties.
Essential Duties:
Assists project manager in preparation and filing of such documents as subcontracts, major purchase orders, vendors, general information/correspondence, and/or other business transactions in project management system.
Sets up and maintains project files: subcontracts, purchase orders, vendors, and general information/correspondence and/or other business transactions.
Prepares and distributes such reports as approved by the project manager: job and equipment, field staff, and administrative time sheets.
Receives and distributes payroll checks.
Processes and reconciles approved monthly billings by matching invoices with packing slips.
Maintains payment log for subcontractors and purchase orders.
Sends approved invoices on AP system, purchase orders, and project submittals to accounting and general engineering divisions.
Electronically distributes submittals, Requests for Information (RFI), submittals, and correspondence for project engineers.
Opens and routes incoming mail, correspondence, and prepares outgoing mail, UPS and overnight deliveries.
Prepares and processes paperwork for newly hired and terminated employees; distributes project-related safety information.
Orders and maintains inventory of office supplies.
Greets and assists visitors; gives information to customers, employees, vendors, and business representatives.
Performs other duties as assigned.
Desirable Qualifications:
2+ years of office operations experience and/or training in office procedures and operations.
Ability to organize office transactions and coordinate office activities related to a construction project.
Proficiency in Microsoft Office applications (Excel, Word, etc.)
Proficiency in Procore preferred but not required.
Ability to establish and maintain collaborative and ongoing relations with supervisor/s, co-workers, field staff, vendors, and business associates.
Excellent interpersonal, organizational, and communication skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
Persons performing service in this position will lift up to 50 pounds of force or exert up to 20 pounds or more frequently to lift, carry, push, pull or otherwise move objects.
This type of work involves sitting, standing, walking, kneeling, bending, and climbing for a varied amount of time.
Close vision work is also required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Base Salary Range:
$42,000 to $60,000 Annually
Pay may vary based upon relevant experience, skills, location, and education among other factors.
FLSA Status:
Non-Exempt
Office Administrator
Office manager job in Burlingame, CA
Office Administrator - Bay Area Window Pros (Burlingame, CA)
Join a growing, family-run company that's transforming homes across the Bay Area.
Bay Area Window Pros has completed over 10,000 window and door projects with a reputation built on craftsmanship, integrity, and care. We're looking for an Office Administrator who thrives in a fast-paced, detail-oriented environment and enjoys being the organizational backbone of a small but mighty team.
What You'll Do
Coordinate scheduling for sales appointments, installations, and service calls.
Manage customer communications via phone, email, and CRM.
Support the sales and operations team with documentation, permits, and follow-up.
Maintain organized digital and paper files for quotes, invoices, and work orders.
Assist leadership with administrative tasks, reporting, and process improvements.
Who You Are
Highly organized, personable, and proactive.
Experienced in administrative support or customer service (preferably in construction, trades, or home improvement).
Comfortable using office tools (Google Workspace, QuickBooks, CRMs, etc.).
Excellent written and verbal communication skills.
A team player who can multitask and keep things moving efficiently.
What We Offer
Competitive hourly pay (based on experience).
A collaborative team that values initiative and accountability.
Room for growth within a company that's modernizing operations and expanding its reach.
On-site role based in Burlingame, with business hours Monday-Friday.
📩 Interested?
Apply directly on LinkedIn or send your resume to **************************** with the subject line “Office Admin Application - [Your Name]”.
We'd love to meet you and see how you can help us continue building a company we're proud of.
Homeless Programs - Office Manager
Office manager job in Oakland, CA
LifeLong Medical Care is looking for an Office Manager in Oakland. This position will provide administrative support for LifeLong's Medical Respite, Street Medicine, and Supportive Housing Programs which all provide health and social services supports for people experiencing homelessness or living in permanent supportive housing. The position, located with program managers at the LifeLong Adeline site, will facilitate patient program enrollment, eligibility and referrals, creation and maintenance of patient health records, supply ordering and inventory, and general administrative duties.
This is a full time, benefit eligible position. Compensation: approximately $23 - $30/hour.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
Benefits
We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Under the direction of the Homeless Program Managers, the Office Manager will be a key member of LifeLong's Homeless Services Programs.
Assist in tracking program deliverables and billing, including Medi-Cal verification
Assist in chart management and creation in Electronic Health Record, HMIS, and Community Health Record (CHR), including fulfilling ROIs
Process and follow up with referrals for Respite, Supportive Housing Program (SHP), and Street Medicine, including Durable Medical Equipment
Attend internal staff meetings, including Daily Huddle
Liaise between programs and vendors
Troubleshoot technical problems and coordinate maintenance: copier, fax, computer, telephone, printer, etc.
Oversee supply ordering, receiving, and inventory organization
Develop protocols for record keeping, administrative protocols and general office tasks
Welcoming and directing building guests at Adeline, answering questions, disseminating information, and taking messages
Create and prepare any necessary forms
Assist in preparing periodic program reports
Perform general office tasks including mail distribution, copy/print services, office maintenance, receiving packages
Assist program managers and directors in scheduling meetings, events, staffing, and staff shadowing
Other duties deemed necessary and appropriate by Homeless Services Program Managers
Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to effectively present information to others, including other employees, community partners and vendors.
Ability to work with individuals and organizations at the local level to build support.
Ability to seek direction/approval from supervisor on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and other partner organizations.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
Three (3) or more years of experience in a fast-paced office setting (experience supporting a mental health program a plus)
Associates degree/equivalent educational experience
Excellent computer skills (i.e. Microsoft Word, Excel and, PowerPoint)
Strong organizational skills
Strong verbal and written communication skills
Ability to prioritize projects and follow through
Excellent time management skills
Strong Interpersonal skills
Ability to be a team player with a welcoming attitude
Bi-lingual in Spanish/English a plus
Auto-ApplyInsurance Manager
Office manager job in South San Francisco, CA
Job Description
Opportunity Statement We are seeking an Insurance Manager to oversee the organization's insurance programs and risk management activities. This role ensures the company maintains adequate protection against financial loss, manages claims efficiently, and supports compliance with regulatory requirements. The Insurance Manager will work closely with internal departments, brokers, and carriers to optimize insurance strategies and mitigate risk.
Role Responsibilities
The Insurance Manager is expected to manage all aspects of insurance programs, risk management, and claims oversight:
Manage and administer company insurance programs, including property, liability, workers' compensation, auto, health, and other lines of coverage.
Evaluate current coverage to ensure adequate protection and cost-effectiveness.
Negotiate renewals, terms, and premiums with brokers and carriers.
Identify and analyze potential risks that could impact the business.
Develop and implement risk management strategies to minimize exposure, collaborating with DBAs and internal departments.
Oversee and coordinate insurance claims, ensuring timely and accurate filing.
Liaise between employees, departments, and insurance providers during the claims process.
Monitor claim resolution and track claim costs.
Ensure compliance with federal, state, and local insurance regulations.
Maintain accurate records of policies, claims, and certificates of insurance.
Prepare reports for leadership on insurance costs, risk exposure, and trends.
Supervise staff involved in claims handling or insurance administration, if applicable.
Manage relationships with brokers, adjusters, and carriers.
Train internal staff on insurance policies and procedures.
Recommend adjustments to coverage as business operations expand or change.
Develop long-term strategies to reduce claims, losses, and premium costs.
Support budgeting and forecasting related to insurance expenses.
Other duties as assigned.
Skills and Experience Required
In-depth knowledge of insurance policies, coverage types, and industry practices.
Strong understanding of risk management principles and claims processes.
Excellent negotiation, analytical, and communication skills.
Ability to analyze data and identify cost-saving opportunities.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Ability to work cross-functionally and manage vendor relationships effectively.
5+ years of experience in insurance management, corporate risk, or related field.
Experience in policy negotiation, claims management, and regulatory compliance
Preferred Skills:
Professional certifications (e.g., ARM, CPCU, or equivalent) a plus.
Prior supervisory experience
Preferred Education
Bachelor's degree in Business, Finance, Risk Management, or related field required.
MANAGER I, STATE COMPENSATION INSURANCE FUND
Office manager job in Sacramento, CA
State Compensation Insurance Fund's Corporate Underwriting Department has an immediate opening for an Assistant Corporate Underwriting Manager for the Data Analysis & Reports Unit. This position, under the general direction of the Research & Pricing Corporate Underwriting Manager, provides key and integral support to Corporate Underwriting and business partners by managing a team that creates data reports, analyzes data, and makes recommendations based on findings. They ensure their team conduct analytical reviews from an underwriting perspective with strong understanding of the different needs of various premium segments, evaluate and provide direction on various complex pricing segments, and formulate policies and processes that impact multiple programs and customers statewide.
The ideal candidate should possess the following knowledge, skill, and abilities:
* Proficient knowledge of principles, practices, and techniques of personnel management and supervision to oversee the work activities of staff
* Proficient knowledge of workers' compensation underwriting policies and practices
* Proficient knowledge of workers' compensation rules and regulations
* Working knowledge of project management principles
* Working knowledge of team-building and team-leading skills
* Ability to lead, supervise, direct, train, develop, monitor, motivate, appraise, and discipline staff
* Ability to design, plan, and implement policies, procedures, and workflow processes
* Ability to manage multiple projects and tasks
* Ability to think critically and methodically and evaluate complex issues
You will find additional information about the job in the Duty Statement.
Working Conditions
The successful candidate must reside in California upon appointment.
Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* MANAGER I, STATE COMPENSATION INSURANCE FUND
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-501251
Position #(s):
402-123-9310-XXX
Working Title:
Assistant Corporate Underwriting Manager
Classification:
MANAGER I, STATE COMPENSATION INSURANCE FUND
$7,580.00 - $9,416.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
United States
Telework:
Telework
Job Type:
Permanent, Full Time
Facility:
Talent Acquisition/Staffing
Department Information
State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.
Department Website: **************************
Special Requirements
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.
To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/29/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Compensation Insurance Fund
Mailing Address
Attn: JC-501251 MC
PO BOX 659015
Sacramento, CA 95865
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Compensation Insurance Fund
Talent Acquisition/Staffing
JC-501251 MC
2275 Gateway Oaks Drive
Sacramento, CA 95833
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Statement of Qualifications -
In no more than one page, please explain how your experience, skills, and career aspirations will make you an ideal candidate for this position.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
State Fund employees are eligible for a number of benefits. Our benefit package includes:
Health Benefits Program (CalPERS), Retirement (CalPERS), Employer Health and Consolidated Benefits Contributions, Dental, Vision, 401(k) and 457 Deferred Compensation Plans, Employee Assistance Program, Group Legal Services Insurance, Holidays, Vacation/Sick/Other Paid Leave, Flex Elect Reimbursement Program, Wellness and Recognition, Alternate Work Schedules, Transit Pass Program, Tuition Reimbursement, Dependent Scholarship Program, Leadership Training, Mentoring Program
**************************************************************************************************
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: **************************
Human Resources Contact:
Melissa Chaffins
**************
*******************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Rosa Gil-Robles
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Background Investigation
Prior to employment with State Compensation Insurance Fund, a background
investigation (BI) will be initiated.
Acknowledgement
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
By applying to this position, you are also acknowledging that you have received the following information:
California State benefits
Duty statement/Job Description
Salary ranges and steps for the classification(s) advertised
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Easy ApplySenior Office Administrator
Office manager job in Milpitas, CA
We are looking for a smart, hard-working individual to join our team as Office Administrator at our Milpitas, CA location. This position requires excellent interpersonal skills, ability to multitask in a fast-paced environment, capacity to act independently and the judgement to ask for help when necessary.
It's an excellent opportunity for the right person to grow with a high potential, high growth early stage startup.
You would also have the opportunity to develop into many areas of growth including business and strategy if desired.
This is the job for you if you are resourceful, energetic and understand that attention to detail is what keeps a business running smoothly. We are a flat organization with excellent growth potential for the right person. This position is initially part time with flexible hours and competitive compensation, with the possibility of full time engagement in the future. Job Responsibilities
Working with CEO for scheduling meetings and travel
Working with employees across multiple centers in California, Massachusetts, and in the future, India and China
Interfacing with customers, partners, supplies and clients
Interfacing with accountants for processing accounts receivable and accounts payable, regulatory filings, processing electronic transfers and payroll
Managing incoming correspondence and outgoing mail
Copying, scanning, faxing and other administrative tasks
General office management including ordering office supplies as needed
Growth opportunity to review and modify legal contracts a plus
Job Requirements
Bachelors with 2+ years
Strong interpersonal communication skills, excellent command of written and verbal English
Ability to learn new skills and complete assigned tasks in a timely manner
Ability to work independently in a fast-paced, startup environment
Ability to multi-task and prioritize between multiple ongoing projects
Proficient with Microsoft office tools
Flexible schedule with ability to work outside the 9am to 5pm window if needed to meet deadlines
Strong sense of responsibility and team player
Desired Qualifications (but not necessary)
Ability to perform interpretation of written and spoken mandarin as needed is desirable
Previous experience working with an early stage startup desired
Paralegal skills desired
We are looking for trailblazers ...
We strongly believe that the pace of the ongoing hardware revolution will be greatly accelerated by Omni Design's IP cores and the rapidly emerging semiconductor embedded design business ecosystem.
At Omni Design, we have created an exciting environment with amazing talent across multiple disciplines. We like self-motivated individuals, we encourage initiative, we look for leadership qualities, we value teamwork, we like diversity, and we reward excellence. We are looking for trailblazers to bring Omni Design's vision to fruition.
If you are interested in making an impact as part of a young, fast growing, cutting edge technology company, please reach out to us.
Omni Design is an equal opportunity employer. We offer excellent compensation. We seek individuals that share our high standards and commitment to excellence.
Auto-ApplyDME Coordinator and office manager
Office manager job in Livermore, CA
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Paid time off
Training & development
401(k)
Company parties
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Vision insurance
Exciting Opportunity Alert: DME Coordinator (Full-Time) - San Francisco Bay Area, California
Are you ready to make a difference in a fast-paced and dynamic environment? We have a full-time opening for a DME Coordinator in the San Francisco Bay Area. If you're passionate about delivering exceptional service and contributing to impactful daily operations, this role could be a great fit for you!
The Ideal Candidate:
Were looking for someone who takes ownership of their work, communicates effectively (both verbally and in writing), and demonstrates leadership skills. Youll be expected to manage multiple tasks, think critically, solve complex problems, and adapt priorities as necessary to meet deadlines. The ideal candidate will also be skilled at executing plans and collaborating with others.
Key Responsibilities:
As a DME Coordinator, youll be responsible for overseeing daily operations at assigned site(s), including inventory management, brace fitting, documentation, and charge entry. Youll provide superior customer service, manage orthopedic bracing and supply programs, fit bracing, educate patients on product usage, and ensure accurate insurance billing. Additionally, you will track, gather, and organize the necessary documentation for insurance claims.
Your Typical Day:
Taking orders on medical supplies and set up billing and disbursement
Answering calls and emails
Educate physicians and staff on and supplies and serve as a resource for product-related questions.
Provide training on equipment usage and any special applications to providers and medical staff.
Support daily operations by managing Claims System (as needed).
Monitor and establish inventory par levels, introduce new products, and maintain inventory accuracy.
Track DMEPOS dispenses, costs, and generate purchase orders for assigned site(s).
Coordinate with the billing office to obtain pre-authorizations, manage patient co-insurances, deductibles, and cash payments.
Track claim denials and follow up with the appropriate departments for resolution.
Deliver outstanding customer service and ensure compliance with company policies and procedures.
Prepare daily, weekly, and monthly reports, analyze trends, and recommend process improvements.
Preferred Qualifications:
High school diploma or equivalent
Medical assistant
Healthcare Backround
What We Offer:
Paid Time Off (PTO)
Holiday Pay
Life Insurance / STD / LTD
For more details about our benefits, please contact [Email available when viewing the job].
Salary Range:
$65,000 - $75,000 per year (dependent on factors such as experience, location, skills, and business needs).
This role may also be eligible for an additional quarterly compensation plan with an annual target of $5,000.
Why Spire Med DME?
Spire Med DME has earned the National Business Research Institute (NBRI) Circle of Excellence Award for employee engagement.
How to Apply:
If you meet the qualifications and are ready to join our team, you can also email your resumes at ******************
Additional Information:
Applicants must be authorized to work in the U.S. on a full-time basis; we do not sponsor work visas for this role.
Breg is an Equal Employment Opportunity Employer committed to a diverse workforce and a drug-free environment. We encourage applicants from all backgrounds to apply (EOE/Minorities/Females/Vet/Disabled).
Easy ApplyDental Office Receptionist to Manager
Office manager job in San Jose, CA
Looking for an experienced full time Dental Front Office candidate to work for a well established South San Jose practice. Must be self motivated and able to do multi-task
requires the following: insurance verification/authorizations, billing, scheduling appointments, greeting patients and all other general front office duties as assigned. Dentrix' knowledge is a plus. Must have at least 2 yrs.
Dental Office Manager
Office manager job in San Jose, CA
Seeking an Office Manager for a single provider practice. The Office Manger must be experienced delivering the highest of customer service standards for patients, families and office staff. Responsible for the day-to-day operations, administration and ensures steady workflow and that the office runs smoothly.
Responsible for smooth operation of the front office: manage check-in/out, verification of insurance, authorizations, billing entry
Responsible for smooth operation of the clinical team: hire, delegate team training and monitor progress
Maintain a smooth, efficient flow of administrative operations, ensuring that patients are served as efficiently and effectively as possible
Orders and maintains clinical and office supplies and equipment
Follow and enforce company policies and procedures
Keep current and changes in employment and privacy laws, HIPAA requirements and other relevant laws and regulations as related to dental office operations.
Ensures the cleanliness of the facility and oversees a smooth operation
Track business statistics and implement changes as deem needed
Develop and implement office policies and procedures
Qualifications
Minimum of 2 years' experience working in a dental office environment (front)
Minimum of 2 years' supervisory experience
Strong customer service orientation
Must have excellent computer skills to read and analyze report
Outstanding organization and implementation skills
Positive, friendly, approachable disposition
Ability to work with multiple priorities
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Office Overnight Manager
Office manager job in San Francisco, CA
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company.
EOE/M/F/D/V
Job Description
Reporting to the Director of Rooms Operations, your responsibilities and essential job functions include but are not limited to the following:
Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service
Provide leadership while fostering a compassionate, collaborative work environment
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices
Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security
Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines
Part-time role includes Two (2) Overnight shifts per week, with flexibility to support up to three (3) overnights per month as needed for coverage.
Qualifications
Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Detailed oriented, strong business acumen, highly organized
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Lead the department in the absence of the Front Office Manager
Ensure seamless operation of the hotel as the Manager on Duty, handling concerns, problem-solving, disturbances, special requests and any other opportunities that may arise.
Provides managerial support for Reception, Royal Service, and Guest Services in the daily operational duties for these areas
Consistently offer professional, friendly and engaging service
Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
Train supervisors and fulfill training role in the absence of the trainer
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Demonstrate logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Physical Aspects of Position (include but are not limited to):
Seated computer work, including constant keyboarding and mousing
Occasional lifting up to 50 lbs
Visa Requirements:
Must have proof of eligibility to work in the United States.
Salary Range: $85,000 to $101,000 USD gross per annual
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Dental Office Manager
Office manager job in Stockton, CA
Job Description
Seeking a talented Dental Office Manager to be a part of our dental team!
Compensation: Competitive (Based on Experience)
Schedule: 7: 00 AM to 3:30 PM
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
General Practice
Bilingual
Open Dental
Spanish
Benefits:
401k
PTO
Bonuses
Dental Office Manager
Office manager job in Lodi, CA
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Resonsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyFront Office Manager
Office manager job in Berkeley, CA
About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the room's budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Minimum of 2 years Front Desk experience, preferably in leadership role.
Proficient with PMS system.
Advanced knowledge of brand's reward program.
Able to handle cash and credit transactions.
Computer literacy and financial management a must.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
General knowledge of local area attractions and transportation.
Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
Able to establish and maintain effective working relationships with associates and customers.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $87,000.00 - $97,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
Administrative/ People Operations Manager
Office manager job in San Francisco, CA
We can write awesome (really, the best) code but when it comes to skills around maintaining an effectively running office space, we often crash and burn! Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a People Operations Manager to take on the challenge of helping run our office as smoothly as we run our code.
Koding is a developer-focused startup based in San Francisco's SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser.
Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future!
More info:* **************************************** ************************************************
Front Office Manager/Best Western Plus
Office manager job in Oakley, CA
The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus!
Responsibilities:
Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with BWI and Core Hotel, LLC. standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
Serve as multi-department head for Operations, Front Office and Property Operation
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
Ensure guest and team member satisfaction
Serve and act as General Manager in his or her absence
Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities
Job Requirements
College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
Auto-ApplyFront Office Manager-Rooms-Westin San Francisco Airport
Office manager job in Millbrae, CA
Property Description
The Westin San Francisco Airport is a renowned hotel located in the heart of the San Francisco Bay Area, offering exciting career opportunities for job applicants who are passionate about providing exceptional guest service in a dynamic hospitality environment. As part of the prestigious Westin brand, known for its commitment to wellness, innovation, and sustainability, employees at the Westin San Francisco Airport can expect to work in a modern and upscale setting with state-of-the-art facilities and amenities. The hotel offers a wide range of employment opportunities, including guest services, food and beverage, event planning, and more, providing a diverse and fulfilling career path. The Westin San Francisco Airport is dedicated to creating a supportive and inclusive work environment that fosters personal and professional growth, encourages teamwork and collaboration, and values diversity and inclusion. Employees can expect to be part of a team that delivers exceptional guest experiences while upholding the Westin's core values of well-being, integrity, and excellence. Joining the team at the Westin San Francisco Airport presents a unique opportunity to be part of a renowned hotel brand that offers a rewarding and fulfilling career in the hospitality industry.
Overview
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Qualifications
2+ years of experience in hotel front desk management/supervisory operations or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Read, write and speak English fluently
Proficient in hotel management software and Microsoft Office
Detail-oriented and able to multi-task effectively
Customer service oriented and committed to providing exceptional guest experiences
Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
Prior cash handling experience necessary
Ability to work flexible hours, including weekends and holidays as needed
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $90,000.00 - USD $90,000.00 /Yr.
Auto-ApplyDental Front Office Team Member - PCC/Manager/Scheduling
Office manager job in Sacramento, CA
Job Description
Greet patients and manage patient check-in/check-out processes efficiently.
Handle all front desk operations including answering phones, scheduling appointments, and maintaining records.
Ensure effective patient communication and coordination, including translation and explanations of treatment plans as needed.
Manage patient billing and process payments; handle insurance claims and verify insurance coverage.
Organize and maintain a clean and compliant front office and waiting area.
Coordinate with dental staff to manage daily schedules and ensure smooth clinic operations.
Maintain confidentiality of all patient records and adhere to HIPAA guidelines.
Develop and implement office policies and procedures to improve efficiency and service quality.
Assist in the management of office inventory and order dental supplies while adhering to budget constraints.
Prepare and present monthly reports on office productivity to the dentists and other stakeholders.
Ensure compliance with all health and safety regulations within the practice.
Address patient concerns and inquiries with patience, empathy, and professionalism.
Requirements
Excellent interpersonal and customer service skills, with a focus on patient relations.
Proficiency with dental office software and strong computer skills.
Solid understanding of dental billing and insurance procedures.
Knowledge of dental terminology and the ability to explain treatment plans effectively to patients.
Commitment to adhering to all sanitary, safety, and infection control regulations in the dental office.
Flexibility to handle various roles as needed within the practice.
Demonstrated ability to operate under pressure while maintaining a calm and professional demeanor.
Strong ethical standards and a professional demeanor at all times.
Front Office Manager
Office manager job in San Francisco, CA
WHY HAIYI?
Haiyi Hotels is looking for an experienced, entrepreneurial, and talented Front Office Manager to join our great team at our Soma Hotels . Haiyi Hotels Management is a new boutique hotelier based in San Francisco. The name "Haiyi" comes from a combination of two Chinese words, HAI meaning "ocean" and YI meaning "leisure," which roughly translates to mean providing guests with an ocean of leisure and relaxation. Our five hotels include Best Western Americania, Best Western Carriage Inn, Good Hotel, Hotel Vertigo, and Hotel Metropolis. The 143-room Best Western Plus Americania, 48-room Carriage Inn and the 117-room Good Hotel are downtown San Francisco hotels located south of Market Street in the SOMA district conveniently located just blocks from Union Square.
Job Description
The Front Office Manager will direct the daily operations of the front office staff. The Front Office Manager will provide the support, training, and tools the front office staff required to fulfill the Haiyi Hotels mission for all guests.
Qualifications
Essential:
1. Previous Front Office supervisor or management experience.
2. High school graduate, some college.
3. Ability to satisfactorily communicate in English with guests, management, co-workers and vendors.
4. Ability to accurately compute and manipulate mathematical calculations.
5. Previous experience in cash handling.
6. Computer knowledge in Windows environment as well as proficiency in property management system.
7. Experience with cost controls and yield management.
8. Ability to work a variety of varying schedules.
9. Punctuality and regular and reliable attendance.
10.Interpersonal skills and the ability to work well with co-workers and the public.
Desirable:
1. College degree.
2. Ability to communicate in a second language.
3. Management experience working at a 3-diamond hotel.
4. Knowledge of various systems such as Autoclerk, and Opera.
Additional Information
Case and Operations Manager, Office of Community Standards
Office manager job in Stanford, CA
**Vice Provost for Student Affairs, Stanford, California, United States** Administration Post Date Oct 20, 2025 Requisition # 107575 Stanford has an immediate opening for a new Case and Operations Manager to play a significant role in facilitating case management for the Office of Community Standards.
The Office of Community Standards (OCS), a unit within the Dean of Students Office, oversees the student conduct process when there have been allegations of an honor code violation or a violation of the fundamental standard by an individual student or a student group for the entire student population campus wide. The mission of the Office of Community Standards is to promote the mutual responsibility of members of the Stanford community to uphold the Honor Code and Fundamental Standard. Through both policies and practices the office seeks to foster student development and learning. It plays a primary role in educating and training students, faculty and staff about their shared responsibility to maintain community standards.
We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students from diverse backgrounds, or incorporating diverse perspectives in their work.
The Case and Operations Manager should effectively facilitate Stanford's student conduct process by overseeing its case management and administration. This role will provide a range of complex operational, financial, and administrative support necessary to the facilitation of the student conduct process and operation of the Office of Community Standards. Under the direction of the Director of the Office of Community Standards, the Case and Operations Manager will perform a variety of duties as part of the student conduct process and work with campus offices and partners to support a culture of accountability and integrity at Stanford.
**CORE DUTIES*:**
+ Independently implement, administer day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
+ Student Conduct Process: Manage and triage initial case intake, assess student well-being, coordinate Hearing Panels, and ensure compliance with sanctions. Review and approve community service requests in line with OCS and university standards. Provide guidance and support for complex cases.
+ Dean's Certification and Disciplinary Checks: Collaborate with the Dean of Students Office to handle the Dean's Certification process and internal disciplinary checks. This includes reviewing waivers, performing disciplinary record checks, responding to subpoenas and FERPA requests, and ensuring confidentiality of such work. Additionally, develop and expand internal process guides.
+ Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
+ Prepare reports and extract case statistics for meetings. Provide recommendations to the Director based on data analysis.
+ Oversee the OCS website in collaboration with OCS staff.
+ Review incident reports and relevant documents, brief the Director on significant issues, and manage weekly open case reports.
+ Create and refine case sanctioning reports for the Dean of Students, ensuring alignment with the Stanford Student Conduct Charter.
+ Run specialized reports to identify and analyze trends in the OCS process, providing context and summaries.
+ Cross-check reports on students in the OCS process with graduation applications to ensure sanctions are completed before graduation.
+ Analyze and interpret policies; develop, revise and implement procedures for program or function.
+ Provide guidance to OCS, VPSA staff, faculty, and others by analyzing and interpreting the Honor Code, Fundamental Standard, and related Stanford policies.
+ Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
+ Offer personalized consultations via phone and Zoom to community members considering filing a formal concern related to Stanford policies.
+ Act as the system database administrator for Maxient, the student conduct database software.
+ Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
+ Co-produce and operationalize OCS promotional outreach events, communication, and materials in collaboration with the OCS team. Conduct periodic training and information sessions with students, staff, and faculty.
+ May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
+ Oversee office and travel purchases, manage reimbursements, and ensure compliance with financial policies.
+ Create purchase orders for regular expenses and collaborate with the finance admin to forecast the budget for office supplies and related costs.
+ Manage travel arrangements, team calendar, and room reservations for OCS staff, ensuring smooth logistics for meetings and conferences. Sponsor and manage OCS email and workgroups. Order meals for meetings.
+ Create and update incident reporting forms and letter templates, handle case file preparation and record-keeping, send formal communications, and track case statuses for closure.
+ Resolve scheduling conflicts among OCS staff, assist with staff and interview candidates' travel arrangements, and ensure compliance with university policies.
+ _Other duties may also be assigned_
**MINIMUM REQUIREMENTS:**
**Education & Experience:**
Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
**Knowledge, Skills and Abilities:**
+ Demonstrated ability to prioritize own work and multi-task.
+ Demonstrated excellent organizational skills.
+ Demonstrated ability to take initiative and ownership of projects.
+ Ability to communicate effectively both orally and in writing.
+ Ability to routinely and independently exercise sound judgment in making decisions.
+ Demonstrated experience working independently and as part of a team.
+ Relevant subject matter knowledge.
+ Ability to direct the work of others, for jobs requiring supervision.
**Certifications and Licenses:** None
**PHYSICAL REQUIREMENTS*:**
+ Constantly perform desk-based computer tasks.
+ Frequently stand/walk, sitting, grasp lightly/fine manipulation.
+ Occasionally use a telephone.
+ Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
_* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job._
**WORKING CONDITIONS** **:**
+ Hybrid 3-4 days onsite
+ Able to work on evenings and weekends, as needed
**WORK STANDARDS:**
+ Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
+ Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
+ Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,*******************************
_The expected pay range for this position is $100,023 - $108,5_ _36.58_ _._
_Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs._
_At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (_ _***************************************************** _) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process._
**HOW TO APPLY**
We invite you to apply for this position by clicking on the "Apply for Job" button. **To be considered, please submit your** **resume and a cover letter with your online application.**
_The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned._
_Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a_ _contact form_ _._
_Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law._
Additional Information
+ **Schedule: Full-time**
+ **Job Code: 4121**
+ **Employee Status: Regular**
+ **Grade: H**
+ **Requisition ID: 107575**
+ **Work Arrangement : Hybrid Eligible**