Boston Area or Washington, DC (Hybrid- 3 days a week in office)
Posted 3 days ago
Do you want to enable leading financial and philanthropic institutions to invest more capital into underserved communities and protect the planet?
We are seeking a manager to join our Client team to support and grow into managing impact investment programs across leading private wealth and charitable institutions.
CapShift is a mission-driven growth company working at the intersection of finance and impact. We offer a fast-paced, collaborative environment with a culture of personal development, creative freedom, and the partnership of a dedicated team. Our aim is to help mobilize hundreds of billions of dollars to funds and social enterprises tackling major social and environmental challenges.
Responsibilities
Institutional Account Support
Work with our client leads to design and manage complex institutional relationships with senior leaders across the largest financial advisors, donor-advised fund (DAF) providers, family offices, and foundations
Delight clients through strong relationships and exceptional customer service
Work across CapShift's teams to help financial and philanthropic institutions get the most value out of CapShift's capabilities across research, marketing, operations, portfolio advisory, and technology
Institutionalize client best practices across the CapShift team and strengthen technology-based processes to manage client accounts at scale
Client Engagement
Support our clients' advisors and sales teams to better utilize our tools and services to meet their clients' impact investing and philanthropic objectives - through written collateral, email campaigns, one on one meetings and more - we want you to bring new and creative ideas!
Bring in the voice of the customer to help create and execute on an engagement plan in collaboration with other internal team leaders, while bringing client insights to our Product teams to help us build our roadmap
Establish and monitor metrics of success across client relationships
Opportunity to lead client relationships commensurate with prior experience
Qualifications
3-5 years of relevant work experience
Client service experience required - preferably in a financial services or other professional setting
A desire to learn about wealth management, investment finance, or impact investing
Extremely strong project management skills and an ability to critically review and prioritize projects
Proactive, collaborative, thoughtful, self-motivated, detail-oriented, organized, and able to effectively communicate across multiple business units and stakeholders
Eager to work in a high-growth, flexible startup environment in which employees are expected to take on multiple responsibilities and leadership positions
Exceptional writing, proofreading, Advanced Excel, and PowerPoint skills required
Experience with Salesforce CRM desired
Alignment with CapShift's vision of systems change through mobilizing large amounts of capital into authentic impact investments across the Sustainable Development Goals
How to apply
Please submit your resume and a cover letter detailing why you would be a good fit for the role - including interest, key skills, academic qualifications, previous experience, and any other information you deem relevant - using the form below.
CapShift offers competitive compensation along with an opportunity for employees to receive equity in the company.
Apply Here
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Resume*
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Are you currently authorized to work in the United States?* Yes No
Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?* Yes No
How did you find out about this position? (Please note if you were referred by a CapShift team member).
CapShift is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, religion, sexual orientation, age, physical ability, or involvement in the criminal justice system. We invite individuals with diverse life experiences and non-conventional backgrounds to apply. #J-18808-Ljbffr
$63k-124k yearly est. 5d ago
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Senior Customer Experience Manager
OG Consulting, Inc.
Office manager job in Washington, DC
About OGC
OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, market research, and customer experience (CX) program design and optimization. Our clients span industries such as Financial Services, Specialty Retail, Telecommunications, Hospitality, and Software.
Role Overview
We are looking for a Senior Customer Experience Manager to join our CX practice. In this role you will lead and shape customer experience consulting projects across diverse industries. The role is designed for consulting-oriented professionals who thrive in client-facing environments, with a focus on uncovering nuanced client needs and tailoring solutions that create measurable impact.
The position goes beyond delivery management. It requires the ability to listen carefully to corporate clients, identify the intent behind their questions, and translate these into clear strategies, frameworks, and actionable insights. The ideal candidate will combine strong analytical skills with consultative presence, extreme attention to detail, and an uncompromising leadership style, serving as a trusted advisor who can connect data to client objectives, tell the story behind the data, and drive change within large organizations.
Key Responsibilities
Act as a trusted advisor to enterprise clients: listen closely, interpret nuanced requests, and design solutions aligned with their objectives.
Lead CX consulting engagements, ensuring insights are actionable and tied to measurable outcomes.
Build and maintain strong client relationships, fostering confidence and identifying opportunities for additional value.
Oversee the development of client-ready deliverables that synthesize findings into compelling stories and practical recommendations.
Lead and guide internal analysis teams, ensuring that results are translated into clear insights, narratives, and recommendations.
Provide strong project leadership, ensuring all details are captured, tracked, and executed with precision; act as the central point of accountability for client engagements.
Set and enforce high standards of quality and rigor with internal analyst teams, ensuring deliverables are accurate, insightful, and client-ready.
Balance being exacting and detail-oriented with fostering team growth, coaching analysts to strengthen their consulting and analytical skills.
Develop and mentor internal talent, creating pathways for team members to take on more responsibility and grow within the organization.
Support proposal development, scoping, and strategic planning for new engagements.
Qualifications
Master's degree (or equivalent experience) in Social Science, Management, Statistics, Computer Science, Engineering, or related field.
5+ years of experience in consulting (ideally involving Customer Experience data), CX strategy, or advisory-oriented client engagements.
Demonstrated experience in building client trust, uncovering nuanced needs, and translating them into tailored solutions.
Strong analytical skills with experience managing teams that support multiple CX/VOC initiatives.
Prior experience working with large, complex organizations.
Familiarity with CX platforms (e.g., Qualtrics, Medallia InMoment), Quantitative analytics tools and packages, and BI / visualization tools (e.g., Tableau, Power BI).
Exceptional written and verbal communication skills, with the ability to distill complex findings into compelling client narratives.
Self-starter with initiative, attention to detail, and ability to adapt to evolving priorities.
Traditional market research experience is beneficial.
#J-18808-Ljbffr
$63k-124k yearly est. 2d ago
Senior Billing Manager
Sr Staffing
Office manager job in Washington, DC
Senior Manager, Legal Billing Operations | HYBRID | LAW FIRM EXPERIENCE REQUIRED
Washington, DC
This role oversees daily billing operations, optimizes processes through data‑driven analysis, and provides leadership, coaching, and development to managerial and billing staff. The ideal candidate is a strategic thinker with strong analytical, communication, and leadership skills.
Key Responsibilities
Lead and manage multiple billing teams, ensuring timely and accurate billing.
Track performance metrics and implement process improvements.
Train, coach, and develop managerial and billing staff.
Resolve billing inquiries and collaborate with attorneys and clients.
Oversee projects, facilitate team meetings, and manage escalations.
Standardize procedures and identify best‑practice enhancements.
Required
Bachelor's degree REQUIRED
8+ years of experience managing complex billing operations in a large law firm (AM Law 200).
At least 2 years of experience managing other managers.
Experience with Aderant and e‑billing platforms.
Advanced Excel and strong analytical skills.
Excellent communication, leadership, and problem‑solving abilities.
Ability to lead diverse teams, coach staff, and ensure consistency in billing procedures.
$74k-115k yearly est. 2d ago
Oracle ERP Applications Support Manager
Office of The Chief Financial Officer
Office manager job in Maryland City, MD
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager $122,503.00 - $157,830.00 This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements.
Duties include, but are not limited to:
Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches; monitoring project team progression
Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production
Managing and resolving ERP and EPM Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders
Performs other related duties as assigned
Minimum Qualifications
Six (6) years of progressive experience performing the related duties and responsibilities such as overseeing financial systems and processes; managing functional analysts to ensure resolution of system issues; leading business teams to implement system enhancements; providing project management oversight; and experience supporting Oracle-based solutions with a comprehensive understanding of the functionality of Oracle Cloud ERP and EPM. Must have knowledge of public sector accounting and municipal financial operations.
For initial review, please select the apply button or send your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024 or to
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$122.5k-157.8k yearly 4d ago
Office Manager
Marine Technical Services
Office manager job in Edgewater, MD
PRINCIPALS ONLY - NO RECRUITERS, PLEASE
PLEASE READ THE FULL POSTING. ONLY QUALIFIED APPLICANTS WILL BE CONSIDERED.
Marine Technical Services is a regional leader in our specialty marine trade, known for precision workmanship, responsive service, and a high-energy, positive work culture. We're hiring an OfficeManager/Operations Manager who will be the operational backbone of our 12-person and growing team-owning day-to-day officemanagement while progressively expanding into business operations. This role reports directly to the General Manager and is critical to keeping our “tight ship” running smoothly.
The ideal candidate:
Excels at accurate, end-to-end office administration and bookkeeping.
Brings a naturally friendly, professional, and proactive presence to every interaction.
Has the initiative to improve processes, support projects, and take on broader operations responsibilities over time.
An interest in boating and the marine community is a plus; curiosity and willingness to learn are welcome.
Key ResponsibilitiesCore OfficeManagement & Administration
Maintain accurate bookkeeping in QuickBooks, including reconciliations to the penny.
Manage reception (phone and walk-in), delivering a consistently excellent first impression.
Execute billing and collections: client invoicing, AR follow-up, and payment processing.
Oversee AP and vendor management: enter bills, reconcile statements, and maintain relationships.
Process payroll via online service; track daily time entry for technicians in QuickBooks.
Handle HR administration: maintain personnel files, process HR requests, track PTO.
File monthly sales tax; manage banking (deposits, reconciliations).
Manage shipping/receiving and small parts inventory (reorder, stocking); pack delicate, high-value items carefully.
Maintain office systems: supplies, equipment, filing, and general office upkeep (cleaning, tidiness, plants, etc.).
Support compliance and operations: track insurance policies, vehicle fleet maintenance, registrations.
Provide administrative support to sales and project management teams.
Run local errands (PO Box, bank, on-site mailbox) with mileage reimbursement.
Operate proficiently in Microsoft Office, email, and web tools.
Operations Expansion (as skills grow)
Help schedule work and coordinate calendars with project teams.
Support project management: update customers on status, surface risks/issues, and coordinate dependencies.
Order parts and materials; draft estimates and simple proposals.
Prepare and submit warranty/rebate paperwork; proactively capture vendor incentives and promotions.
Independently handle phone/web orders and assist with basic marketing and recruiting tasks.
Recommend and refine business processes for efficiency and quality.
Learn light showroom support, including basic product demonstrations and upkeep.
Optional Value-Add Skills (not required)
Website updates, graphic design, or copywriting (brochures, promos).
CAD drawing; project documentation/photography for portfolios.
Apparel sourcing; competitor research.
Required Qualifications
3+ years in officemanagement, administrative operations, or related small-business roles.
Proven QuickBooks proficiency with rigorous accuracy and timely reconciliations.
Experience with invoicing, AR/AP, payroll processing, and sales tax filings.
High-volume phone and front-desk professionalism; excellent written and verbal communication.
Strong data entry speed/accuracy; daily time entry discipline.
Working knowledge of HR admin practices (files, PTO, basic compliance).
Proficiency with Microsoft Office (Excel, Word, Outlook) and general web tools.
Ability to lift/move boxes up to 30 pounds and pack delicate shipments safely.
Valid driver's license and reliable transportation for local errands.
Preferred Skills
Experience in a trades, marine, or service/project-based environment.
Customer service mindset with a calm, friendly, and solutions-oriented approach.
Process improvement instincts; comfort building simple checklists and SOPs.
Comfort working in a small, collaborative, fast-moving team.
Interest in boating and the marine community.
Who You Are
Detail-obsessed and organized; you keep books and records “to the penny.”
Proactive and resourceful; you don't wait- you anticipate needs and act.
Warm and professional; you elevate customer, vendor, and team experiences.
Ownership-driven; you treat the business like it's yours and look for ways to make it better every day.
Marine Technical Services Culture & Benefits
We're a tight-knit crew that values craftsmanship, safety, and service. We operate with pride and no drama-just teamwork, accountability, and a shared love for doing things the right way. You'll find leaders who listen, teammates who help, and a workplace that balances focus with good humor.
Competitive pay; full-time, in-office role
Medical allowance, 401(k), paid holidays and vacation.
Year-round employment with growth opportunities as our business continues to grow.
Hands-on exposure to innovative marine technologies and projects.
Schedule & Location
On-site in Southern Anne Arundel County at Herrington Harbour North, the Mid-Atlantic's only premium full-service resort marina
Full-time, year-round; Monday to Friday 7:30 - 4:00 - slightly flexible based on mutual agreement; occasional overtime possible.
How to Apply
Please email your resume or work history and a good phone number. In your message, briefly share how your experience aligns with the responsibilities above and highlight your QuickBooks proficiency.
References are not required initially and will be requested later.
We review complete, thoughtful applications. If the posting is active, the role remains open.
$39k-62k yearly est. 3d ago
Office Coordinator
ROCS Grad Staffing
Office manager job in Rockville, MD
Why You Want To Work Here:
We are seeking a highly organized and detail-oriented Office and Seminar Coordinator to join our team. This entry-level position is perfect for recent graduates looking to start their career in a dynamic and supportive environment.
Responsibilities of the Office and Seminar Coordinator:
Coordinate and schedule seminars, meetings, and other office events.
Manageoffice supplies, equipment, and overall office maintenance.
Assist with administrative tasks such as answering phones, responding to emails, and managing calendars.
Support the preparation and distribution of seminar materials, including presentations, handouts, and digital content.
Greet and assist visitors, ensuring a professional and welcoming environment.
Collaborate with team members to ensure the smooth operation of office functions.
Maintain accurate records of seminar attendance, feedback, and other related data.
Qualifications of the Office and Seminar Coordinator:
Bachelor's degree in a related field preferred.
2-3 years of experience in an administrative or coordination role, association or nonprofit experience a plus
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
$33k-45k yearly est. 2d ago
Office Administrator
Elite Personnel 3.8
Office manager job in Bethesda, MD
Office Coordinator
.
Our client, a well-respected builder, is seeking a part time (32 hours a week) Office Coordinator to support our corporate office in downtown Bethesda. This role is ideal for someone who values consistency, organization and taking pride in being the person who keeps everything neat and running smoothly.
You will be the first point of contact for visitors. Behind the scenes, ensuring our office feels organized, tidy, stocked, professional, and ready every day. If you love helping people, notice the little things, and enjoy being the go-to person others rely on, you'll thrive here.
Office & Workplace
• Manage the front desk and serve as the first point of contact for employees, visitors, and vendors
• Keep shared spaces tidy, refreshed, and presentable-conference rooms, kitchen, supply areas, and reception
• Manage weekly orders of office supplies, kitchen supplies, beverages, snacks, and other essentials
• Restock and organize the vending machine and ensure everyday office items are
available and easy to find
• Maintain a clean and tidy office by regularly resetting kitchens, conference rooms, and shared spaces throughout the day
• Coordinate breakfast/lunch orders or meeting catering as needed
• Handle mail, deliveries, and shipping coordination; assist with basic invoice processing and supply tracking
• Ensure printers/copiers are stocked (paper, toner coordination) and keep printing stations ready for daily use
• Act as the go-to person for office-related questions, vendor coordination, and facility needs
Interviews & Candidate Experience
• Welcome interview candidates upon arrival and ensure they feel comfortable and supported
• Coordinate interview day readiness: meeting rooms prepared, water/coffee available, spaces reset
• Print and organize interview folders/packets including resumes, schedules, and interview materials
• Support an interview experience that feels polished, professional, and well-run Events & Team Support
• Support office and team events by assisting with planning, ordering food/supplies, and day-of setup/cleanup
• Help create a positive culture in the office through thoughtful details, organization, and hospitality
• Assist with celebrations and team moments (birthdays, milestones, internal gatherings)
Who You'll Work With
You'll collaborate closely with employees across the office and coordinate with external partners such as building management, vendors, delivery teams, maintenance partners, and other service providers. This role offers lots of in-person interaction while also giving you the independence to manage your day and take ownership of the office environment.
You bring:
• Strong organizational skills and a high level of initiative-taking
• A service-minded, solution-oriented approach
• Ability to create structure and consistency in a busy environment
• Confidence in a front-facing role with professional and friendly communication
• Strong follow-through-you don't just start tasks, you finish them
• Experience supporting office events and day-to-day office operations
• Comfort coordinating vendors and working with building management
• Experience supporting interviews, candidate experience, or team scheduling materials
Your Track Record
• You bring positive energy and help others feel comfortable the moment they walk in
• You're reliable, consistent, and proud of creating a workspace that feels welcoming and polished
• You take initiative and naturally notice what needs to be refilled, organized, cleaned, or improved
Schedule
This is a part-time (32 hours/week) role, working Monday - Thursday from 8:30 - 5:00 pm at our corporate office in Bethesda, Maryland. This role does not offer remote work opportunities.
The anticipated annual salary for this position is approx. $55,000+ plus bonuses.
Our client offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs.
Interested? Apply today!
$33k-38k yearly est. 1d ago
Office Administrator
Mission Staffing
Office manager job in Deale, MD
The Office Administrator is responsible for providing daily administrative and operational support to ensure smooth office functioning. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Provide general administrative support including filing, data entry, and document management
Answer and direct phone calls, emails, and visitors in a professional manner
Schedule appointments, meetings, and maintain calendars
Prepare, format, and distribute correspondence, reports, and presentations
Maintain office supplies inventory and coordinate with vendors
Maintain accurate records and confidential files
Assist with onboarding, timekeeping, and basic HR administration
Ensure compliance with company policies and office procedures
Qualifications
High school diploma or equivalent required; additional education a plus
2+ years of office or administrative experience preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to multitask, prioritize, and meet deadlines
High level of discretion and confidentiality
Strong organizational and attention-to-detail skills
$33k-45k yearly est. 5d ago
Dental Office Manager
Select Dental Management 3.6
Office manager job in Bethesda, MD
Bethesda Dental Specialists is seeking an exceptional Practice Leader/Dental OfficeManager to join our team and lead the non-clinical operations of our dental practice.
The Practice Leader (PL)/OfficeManager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Bachelor's degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Be able to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility.
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
About the Role:
Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow active patient-base, production, and collections of assigned practices.
Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management.
Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Build passionate teams who are motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives for assigned practices.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management.
Help to communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$43k-58k yearly est. Auto-Apply 5d ago
Front Office Manager | Hotel Belvoir | Springfield, VA
PM New 2.8
Office manager job in Springfield, VA
What You'll Do:
You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.
On a daily basis you will be responsible for:
Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
Overseeing and participating in guest registration and check out.
Managing, training, and scheduling the Front Office staff
Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
Acting as a liaison between General Manager and staff
Where You've Been:
We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding.
When You're Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$44k-55k yearly est. 6d ago
Front Office Manager
EOS Hospitality
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
* Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
* Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
* Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
* Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
* Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
* Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
* Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
* Recommend and implement approved changes that could improve service and increase operational efficiency ;
* Ability to serve as Manager on Duty;
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
* Must be able to maintain confidentiality of information;
* Perform other duties as requested by management, and
* Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
* At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
* Supervisory experience required.
* The ability to demonstrate exceptional Customer Service Skills.
* Must be proficient in Windows and Microsoft Office.
* Able to work long hours as sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
* Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
* Paid Family Leave
* Health Insurance
* Dental Insurance
* Vision Insurance
* Vacation, Sick and Holiday Pay
* Company Basic Life Insurance
* Company paid Accidental Death & Dismemberment
* Company paid Short Term Disability
* Company paid Long term Disability
* 401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-82k yearly est. 18d ago
Front Office Manager
EOS 4.1
Office manager job in Washington, DC
The Front OfficeManager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ;
Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ;
Evaluate and recommend revenue driving initiatives and monitor revenue performance ;
Recommend and implement approved changes that could improve service and increase operational efficiency ;
Ability to serve as Manager on Duty;
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives;
Must be able to maintain confidentiality of information;
Perform other duties as requested by management, and
Any and all other work as required to complete the primary purpose of the position.
Job Requirements and Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
The ability to demonstrate exceptional Customer Service Skills.
Must be proficient in Windows and Microsoft Office.
Able to work long hours as sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Knowledge of OnQ systems preferred
Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include:
Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid Long term Disability
401k Retirement Plan
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
$58k-79k yearly est. 19d ago
Dental Office Manager
Lone Peak Dental Group
Office manager job in Woodbridge, VA
Job Description
Join Our Team as an Dental OfficeManager!
Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Kidz Dental in Woodbridge VA.
At Kidz Dental we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers.
Why Join Us?
Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits.
Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do.
Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes:
Medical, Dental & Vision Insurance
401K
Paid Time Off & Holiday Pay
Bonus Opportunities
Company-Paid Continuing Education
Referral Bonus Program
Who We're Looking For:
Someone who loves working with kids and creating a positive experience.
A dependable, detail-oriented team player with a strong work ethic.
A difference-maker who is eager to learn and grow.
Requirements:
Minimum of 3-5 years of management experience is required.
A minimum of 3 years dental experience required.
Working knowledge of clinical operations.
Proficiency in dental software (Denticon highly preferred) and Microsoft office required.
Payroll processing experience is a plus!
Exceptional organization skills!
A Typical Day as an Operations Manager:
Managing the operations workflow daily, weekly, and monthly
Ensure office is scheduled with confirmed patience
Maintaining appropriate staffing levels
Ensuring smooth patient flow and maintaining a kid-friendly environment.
Develop, coach, and inspire other team members to grow
Schedule:
8-hour shifts
Occasional Saturday work
Occasional travel to surrounding offices as needed
Daytime hours - No nights!
Availability to respond to patient issues outside normal work hours (within reason)
Some Saturday work as needed
Be Part of Something Bigger!
Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do.
YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you!
Apply today and become a Difference Maker!
Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
$53k-80k yearly est. 9d ago
Dental Office Manager - Herndon
Smile Brands 4.6
Office manager job in Herndon, VA
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon to Friday 8-5, 1 Sat per month Responsibilities
* Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$58,000 - $62,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$58k-62k yearly Auto-Apply 16d ago
Licensed Insurance Office Manager - State Farm Exp
Mary Crow-State Farm Insurance
Office manager job in Elkridge, MD
Job DescriptionSeeking a Licensed Insurance OfficeManager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must.
Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities:
Contact prospects and current clients to generate interest
Create and facilitate sales presentations to potential and existing clients
Conduct needs based marketing interviews
Establish contacts with external businesses to create professional referral relationships
Accurately prepare forms and applications when required
Maintain timely, consistent follow-up with customers and potential clients
Answer phones and greet clients/walk ins
Complete daily deposits
Manage in office and remote team members
Required Skills:
Excellent people skills
Capable of handling stress
Multitask
Quick learner
Attention to detail
Organized
Capable of working alone or with a small team
This Job Is Ideal for Someone Who Is:
People-oriented -- enjoys interacting with people
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Innovative -- prefers working in unconventional ways or on tasks that require creativity
Job Type: PermanentPay: $50,000.00 - $90,000.00 per year
$50k-90k yearly 11d ago
Office/Facility Manager
Computational Physics 4.0
Office manager job in North Springfield, VA
Computational Physics, Inc. (CPI) is looking for a full-time Office/Facility Manager to join our growing team.
The Office/Facility Manager role oversees CPI offices or facilities at three or more different locations across the United States. As the CPI facilities Manager, you will work with on site staff to ensure that our offices and facilities are appropriate for the work being conducted at each site, that they are safe and efficient spaces for our employees, and that they are appropriately provisioned to support daily operations.
Duties and Responsibilities:
Oversee all building functions and ensure the safety and efficiency of facilities.
Collaborate with building management to ensure proper upkeep of physical structures and systems, including implementing preventative maintenance programs.
Support all aspects of office or facility relocation
Manage facility lease renewal, subleasing, and lease terminations.
Manage budgets related to facility operations and maintenance.
Support customers in managing remote research and development facilities
Coordinate with and manage external contractors and vendors
Provide front desk support for CPI headquarters in Springfield, VA.
Ensure general office supplies and equipment are stocked and maintained.
Qualifications/Education/Experience:
Five to ten years of building or officemanagement expertise
Strong leadership, business, and administrative skills
Ability to manage multiple tasks and prioritize workloads
Excellent communication and negotiation skills
History of taking initiative and working independently.
Strong relationship-building skills
Proactive approach to problem-solving
Customer service oriented, collaborative work style with proven ability to work effectively across departments.
Expert knowledge of office software and technology.
About CPI
We love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years.
CPI is an employee-owned company - our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement.
Why Work for Us?
Competitive salary and comprehensive benefits
Positive, upbeat, and transparent company culture with opportunities for self-development and career advancement
Employee-owned small business that allows team members to learn from each other and take ownership
Professional development support including conference attendance and certification training
Benefits
401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP)
Disability insurance (short-term and long-term)
Flexible schedule
Flexible spending account
Health, Dental and Vision insurance
Life insurance
Paid time off
Parental Leave
Tuition reimbursement
CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
$52k-83k yearly est. 57d ago
Dental Office Manager
Clinton Dental Group
Office manager job in Clinton, MD
Full-time Description
Now Hiring: Dental OfficeManager - Clinton Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental OfficeManager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Clinton Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare officemanagement experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
$68k yearly 60d+ ago
Dental Office Manager
Waldorf Dental Group
Office manager job in Waldorf, MD
Full-time Description
Now Hiring: Dental OfficeManager - Waldorf Dental Group
Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental OfficeManager to oversee day-to-day operations at one of our top-performing Maryland locations.
This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice.
Position Overview:
Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings)
Location: In-person at Waldorf Dental Group, MD
Compensation: Competitive salary based on experience + performance-based bonus
What We Offer:
Competitive salary based on experience
Monthly performance bonus based on office KPIs
Health, dental, and vision insurance
Company-paid life insurance
Paid certifications (e.g., CPR, OSHA) and professional development
Paid time off, sick days, and 10 paid holidays after 90 days
401(k) with company match
A collaborative, people-first culture with room to grow
Requirements What You'll Do:
Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination
Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care
Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development
Ensure compliance with OSHA, HIPAA, and company protocols
Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care
Serve as the communication hub between staff, doctors, and Underbite leadership
Monitor supply inventory and ensure cost controls are in place
Create and review weekly KPIs and action plans to drive continuous improvement
Ideal Candidate:
3+ years of dental or healthcare officemanagement experience (DSO or multi-provider office preferred)
Strong leadership and communication skills
Proficient in managing KPIs, payroll, insurance, and scheduling
Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace
Passion for delivering excellent patient care through organized and empowered teams
Detail-oriented and solutions-focused
Why Underbite Dental Management?
We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow.
Underbite Dental Management is proud to be an Equal Opportunity Employer.
We value diversity and inclusion and are committed to creating an environment where all employees can thrive.
Salary Description $68,000 Annually
$68k yearly 60d+ ago
Front Office Manager
Huntremotely
Office manager job in Greenbelt, MD
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
$47k-66k yearly est. 1d ago
Front Office Assistant Manager - Live Hotel - Maryland
Maryland Live! Casino & Hotel
Office manager job in Severn, MD
Min Compensation USD $45,000.00/Yr. Max Compensation USD $56,625.00/Yr. Why We Need Your Talents: As assistant front officemanager, you are responsible for supervising and administering the daily operations of staff, scheduling, and office-related duties. Strong communication skills are valuable as you communicate with office employees, customers, and different departments. A good front officemanager is also comfortable working in fast-paced and high-pressure situations.
Responsibilities
Where You'll Make an Impact:
* Supervise the performance of Assistant Front Desk OfficeManagers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons.
* Developing and managing the Front Office budget.
* Ensuring the safety and security of employees and customers.
* Working closely with our sales department to maintain the highest occupancy level.
* Achieve measurable goals to ensure guest service/satisfaction.
* Participate in the hiring process of Front Office staff to ensure the best selection
* Review staffing levels and delegate assigned responsibilities.
* Review rooms activities and promotional status with Director of Hotel Operations.
* Monitor and adjust performance to local and national competition.
* Meet with departmental directors and managers as necessary.
Skills to Help You Succeed:
* Able to read and interpret instructions and directions for guests
* Able to communicate without impediment with guests and staff in all areas relating to guest service.
* Profound experience in customer service٫ officemanagement and basic bookkeeping procedures
* Good organizational٫ multitasking and problem-solving skills
* Strong communication and interpersonal skills
Qualifications
Must-Haves:
* High School education or equivalent
* Five (5) to seven (7) years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience.
* Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
* Lifting and carrying to 50lbs
* Pushing/Pull up to 100lbs
* Some Bending/kneeling
* Frequent walking and standing
* Some Sitting
* Climbing steps
What We Offer
Perks We Offer You
* Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
* Free Basic Life Insurance
* Free Short Term & Long-Term Disability
* Generous retirement savings options
* Paid Time Off
* Tuition Reimbursement
* On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
* Training and pathways for career growth
* Robust Rewards & Recognition Programs
* Annual Merit Based Pay Increases
* Discretionary Performance Bonuses
* Discretionary Service Bonuses
* Free parking
* Free food and discounted meals
* Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
* To be part of an exciting experience unlike any other in the market.
* To be given the power and responsibility to put service and community first.
* To come together as a strong team, while valuing and celebrating our diversity.
* To be given the tools, resources, and opportunity to grow in their career.
* To work hard and have fun.
* Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
* The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
* Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
* You will work in an environment where smoking is allowed.
How much does an office manager earn in Arlington, VA?
The average office manager in Arlington, VA earns between $30,000 and $71,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Arlington, VA
$46,000
What are the biggest employers of Office Managers in Arlington, VA?
The biggest employers of Office Managers in Arlington, VA are: